AILC Student Handbook - February 2015

Student Handbook

Australian Indigenous Leadership Centre

For Further Information

Australian Indigenous Leadership Centre Ltd

245 Lady Denman Drive, Yarramundi ACT 2600

PO Box 4110 Kingston ACT 2604 Australia

Toll Free 1800 896 323 P 02 6251 5770 F 02 6251 6312 E [email protected]

www.ailc.org.au

AILC Student Handbook Version : 2.0 Review Date: 01/12/2015

Table of ContentsWelcome to the Australian Indigenous Leadership Centre ........................................................... 4

Message from the Chair ............................................................................................................... 5

About this Handbook .................................................................................................................... 6

About the AILC .............................................................................................................................. 7How did the AILC begin? ........................................................................................................................ 7

Our Vision ............................................................................................................................................... 8

Our Mission ............................................................................................................................................ 8

AILC Values ............................................................................................................................................ 8

Board Members....................................................................................................................................... 8

Governance ............................................................................................................................................. 8

AILC Guiding Principles .......................................................................................................................... 9

Defining Indigenous leadership .................................................................................................... 9Course Information ............................................................................................................................... 10

Scope of Registration ............................................................................................................................ 10

Allocation of Responsibility .................................................................................................................. 10

Attending AILC residential/training blocks ................................................................................ 11

Leadership Plus .......................................................................................................................... 12

AILC courses and course information ........................................................................................ 13Certificate II in Indigenous Leadership .................................................................................................. 13

Certificate IV in Indigenous Leadership ................................................................................................. 13

Certificate IV in Business (Governance) ................................................................................................. 14

Advanced Diploma of Indigenous Leadership ....................................................................................... 15

Non-accredited courses leaders for leaders (Indigenous mentoring) ..................................................... 15

Indigenous leadership and governance foundation program ................................................................. 16

Nationally recognised training ........................................................................................................... 16

NRT logo ........................................................................................................................................... 16

Student selection, enrolment and orientation .................................................................................... 16

Assessment and results ..................................................................................................................... 17

Language literacy & numeracy ........................................................................................................... 17

Mutual recognition ............................................................................................................................ 17

Recognition of prior learning and credit transfer ................................................................................ 17

Pre-course preparation ...................................................................................................................... 18

Fees and payments ........................................................................................................................... 18

Issuing qualifications ......................................................................................................................... 19

Reissue of certification ...................................................................................................................... 19

Graduation from nationally recognised and accredited courses ......................................................... 19

Unique student identifier (USI) ........................................................................................................... 19

Pathways ........................................................................................................................................... 20

Understanding and recognising shame .............................................................................................. 20

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Incorporation of Indigenous thinking in AILC courses ............................................................... 21Code of behaviour ............................................................................................................................. 21

Student rights and responsibilities ..................................................................................................... 22

Plagiarism and cheating .................................................................................................................... 22

Privacy policy .................................................................................................................................... 22

Workplace health and safety .............................................................................................................. 23

Existing medical conditions ............................................................................................................... 23

Venue safety ...................................................................................................................................... 23

First aid and medical ......................................................................................................................... 23

Smoking ............................................................................................................................................ 23

Emergency evacuation ...................................................................................................................... 24

Anti discrimintaion, human rights & equal opportunity ....................................................................... 24

Harassment ....................................................................................................................................... 24

Grievance policy and procedure ........................................................................................................ 24

Complaint (informal): ......................................................................................................................... 24

Complaint (formal) ............................................................................................................................. 25

Travel, venue and accommodation information .................................................................................. 25

Accommodation ................................................................................................................................ 26

Location ............................................................................................................................................ 26

Course session times ........................................................................................................................ 26

Meals ................................................................................................................................................ 26

Important contact numbers ........................................................................................................ 27AILC contacts ....................................................................................................................................... 27

VET legislation & standards AILC adheres to: ........................................................................................ 27

Frequently asked questions ...................................................................................................... 28How our courses are funded? ............................................................................................................... 28

How do students get selected to be in a course?.................................................................................. 28

Is there an age limit? ............................................................................................................................. 28

Will I learn about culture? ...................................................................................................................... 28

How long has the AILC been operating? ............................................................................................... 28

Is the AILC a government organisation? ................................................................................................ 28

How do I change my personal details? ................................................................................................. 28

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Since the Australian Indigenous Leadership Centre (AILC) ran its first leadership course in 2001, we have seen hundreds of upcoming Aboriginal and Torres Strait Islander leaders pass through our courses. It is with a great sense of pride that I welcome you, the future of Indigenous leadership in Australia, and those of you who work with and alongside Aboriginal and Torres Strait Islander Australians.

For our Aboriginal and Torres Strait Islander students, you have been selected to undertake this course because of your unique abilities and skills and because of what you are able to offer to your community. For our non-Indigenous students, we say welcome and thank you. We hope that you take this opportunity with both hands and enjoy the experience.

Throughout the course, you will experience a warm and supportive environment. You will learn not only from the course facilitator and guest presenters, but also from your peers. The experience will increase your confidence in your own abilities and assist you on your leadership journey.

After completing this course, you might like to consider the other study options available to you at the AILC or you might like to consider the possibility of using your Certificate qualifications as an entry point to tertiary studies. Leadership is a journey, not a destination and Australia needs not just a greater number of Aboriginal and Torres Strait Islander leaders, but also a greater depth of skills in leadership and governance if we are to succeed in building a stronger, fairer Australia.

It is important to note that your association with the AILC will not end when your course does. We hope that you become part of our growing network of strong and supported Indigenous leaders through Leadership Plus. This is a national network of diverse Alumni around the country who have graduated from AILC learning programs. As a member of the Leadership Plus Alumni group, you will be exposed to unique opportunities to come together with other AILC Alumni, continue building your leadership skills, debate issues in open forums, and contribute to research in Indigenous leadership.

Good luck!

Rachelle Towart Chief Executive Officer Australian Indigenous Leadership Centre

Welcome to the Australian Indigenous Leadership Centre

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Message from the Chair

Every person is created equal.Every person deserves access to opportunity.

Individuals make opportunity a reality.

Your leadership journey is an opportunity. You can create the reality of success.

As Indigenous Australians, we face enormous pressures. But as Indigenous Australians we also have enormous courage, support and compassion.

Push yourself, but call on your family and friends for support. Give yourself and your colleagues compassion and understanding. We need to do this for positive change to continue.

You fight the good fight. You have the ability. Be good and do good.

You can do it, and you must do it, for our people and for our nation.

Charles Prouse Chairman Australian Indigenous Leadership Centre

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About this HandbookThis handbook introduces you to the Australian Indigenous Leadership Centre (AILC) and details the student and client services and support networks it provides.Students, clients, communities, teachers and career advisors should use this book as a first point of reference. Readers are encouraged to refer to the AILC website for current information and contacts.

By accepting to undertake this course, you are confirming that you have had the opportunity to review, and will comply with, the terms, conditions, policies and procedures set out in this handbook. Please read this section carefully. If you do not understand any part of the handbook, please talk to an AILC staff member.

www.ailc.org.au/

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ABOUT THE AILCThe Australian Indigenous Leadership Centre (AILC) was established in 2001 to foster Indigenous leadership across Australia. It is a not-for-profit organisation owned by Indigenous people and is the only national provider of accredited programs in both Indigenous leadership and Indigenous governance.

The AILC is a registered Australian company limited by guarantee. It is governed by a board, three quarters of whom must be Indigenous. The staff of the AILC is also predominantly Indigenous.

The AILC is a Registered Training Organisation (RTO), delivering accredited courses in Indigenous leadership and Indigenous governance, as well as non-accredited short courses. The AILC offers leadership training at the Certificate II, Certificate IV and Advanced Diploma levels as well as a Certificate IV course in Business (Governance); non-accredited courses in leadership, governance and Indigenous mentoring and an introductory course in Indigenous leadership and governance.

The AILC is self-funding, gaining income from course sponsors (government departments, corporations and not-for-profit organisations) and from grants and donations.

HOW DID THE AILC BEGIN?

In 1997, discussions were held between representatives of the Kimberley Aboriginal Tourist Association, the Australian Rural Leadership Program, the Australian Institute of Aboriginal and Torres Strait Islander Studies (AIATSIS) and others, about the possibility of establishing an Australian Indigenous Leadership Program. All were keen to find ways in which more Indigenous communities, organisations and individuals could participate in leadership development. It was identified that there was a critical need to provide support for potential and emerging Indigenous leaders.

The outcome of the discussions was a research project entitled Concept Study Into An Australian Indigenous Leadership Development Program, which was completed in 1998, resulting in a report.

From the outset it was the intention of those involved that an Australian Indigenous leadership development program should not be seen to create Indigenous leaders.

The major finding of the study was that there was overwhelming support for the development of an accredited Australian Indigenous leadership development program and the establishment of a new, independent self-governing, Indigenous organisation to conduct the program.

The design of the program was to focus on supporting leaders and potential leaders and providing opportunities for skill and knowledge development. It was agreed by all concerned that the study and the program would be apolitical.

It was envisaged that an Australian Aboriginal and Torres Strait Islander leadership development program would be the catalyst and means to encourage, support and prepare more emerging leaders.

Through such a program, as well as developing skills, students would have the opportunity to further develop a sense of shared purpose and vision; establish links, alliances and networks both in Indigenous and non-Indigenous communities; identify the competing demands for industry, government and community support; gain an appreciation of the values, arguments and tactics of other interest groups; develop confidence; identify and analyse the issues impacting on Indigenous Australia; and be better equipped to contribute to national policies.

In 1999 the concept of an Australian Indigenous Leadership Program was further developed and in December of that year the AILC was formed. It successfully sought funding and conducted its first course in July 2001 in Sydney.

Stacey Anderson, AILC Alumni

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OUR VISION

For Aboriginal and Torres Strait Islander peoples to excel in leadership for the benefit of all Australians.The AILC aims to make a difference for Aboriginal and Torres Strait Islander peoples by fostering the development of Indigenous leadership skills and Indigenous leaders now and into the future. The AILC hopes to make positive change for Indigenous communities. Without sustainable change, the unacceptable level of disadvantage faced by Aboriginal and Torres Strait Islander Australians will continue.

Strong and supported Indigenous leaders use the knowledge of leadership within their own culture, as well as western understandings of leadership. Instead of using leadership ‘from the front’, effective Aboriginal and Torres Strait leadership works on gaining consensus and consideration of how a decision impacts on the land and community.

Aboriginal and Torres Strait Islander leaders need support and skills to maintain hope and stamina in the face of ongoing despair and disadvantage. The AILC aims to provide development opportunities to effectively support leadership in communities and individual Aboriginal and Torres Strait leaders.

OUR MISSION

To empower Aboriginal and Torres Strait Islander peoples through unique educational opportunities to be inspirational leaders of today and tomorrow.

AILC VALUES

– Open Communication We give and receive feedback to help us continually improve our work

– Collaboration We achieve our goals by working together

– Belief We know that our work will transform the Indigenous leadership of Australia.

– Accountability We are an open book and build our reputation on high performance; we are not afraid of saying “We could have done better”

– Enterprising We always look for new ways to do things to help us achieve our goals

Board MembersMr Charles Prouse (Chair)

Dr Tom Calma AO

Mr Jason Glanville

Professor Colleen Hayward

Ms Natalie Walker

Mr Jason Mifsud

GovernanceRachelle Towart

Chief Executive Officer

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AILC GUIDING PRINCIPLES

The AILC aims to make a difference firstly for Indigenous people. By fostering Indigenous leadership skills and Indigenous leaders, the AILC hopes to make positive change for Indigenous communities.

Without strong and supported Indigenous leadership, sustainable change will not occur and the unacceptable level of disadvantage faced by Indigenous Australians will continue.

The AILC believes that by building a national ‘space’ to explore western and Indigenous ways of thinking and leading, a real contribution can be made to finding solutions to challenges.

Strong Indigenous leaders, skilled and supported in their roles, are critical to the future wellbeing of Indigenous individuals and communities.

Engagement between the AILC, the Leadership Plus Alumni network, corporate partners, government partners and communities is essential in order to deliver sustainable improvements in governance and leadership capacity.

DEFINING INDIGENOUS LEADERSHIPThroughout history, leaders have frequently been commanders and controllers. That style of leadership has typically been used when kings, emperors and generals led their societies.

In the early twentieth century, people believed in ‘born leaders’ and developed theories about leadership traits in an attempt to identify natural qualities or attributes that could be used to select leaders. These traits included characteristics such as honesty and integrity, intelligence, self-confidence, emotional maturity, tolerance of stress, relevant task knowledge, ambition high energy and the desire to lead.

By the 1920s, researchers such as psychologists looked for traits of intelligence, energy and even height that distinguished leaders from others. However, these theories were also flawed because they neglected to take into account factors such as personality in the leadership context or in different situations. Research failed to find much in the way of consistent traits and the belief that certain characteristics can always denote great leadership was debunked.

This underscores the importance of upholding and supporting diversity as the AILC supports and educates Indigenous leaders.

Indigenous leadership encompasses not only the leadership of Indigenous people within Indigenous organisations and communities, but also as leaders in the wider community.

Indigenous leadership draws together knowledge, understanding and skills from traditional Indigenous contexts, contemporary Indigenous peoples and also cutting-edge western leadership practice. It provides a toolbox of capabilities that Indigenous people can apply as leaders in both Indigenous and non-Indigenous contexts.

While the focus of the AILC is on building leadership capability amongst Indigenous leaders, there is also potential for non-Indigenous people to benefit from Indigenous leadership skills and knowledge in order to improve their own leadership capabilities. However, it is important to note that the focus of the AILC is on improving Indigenous leadership capabilities for Indigenous people first and foremost.

Indigenous leadership is defined both by and for the Indigenous people that exercise it, and has a diversity of forms. Importantly, it requires an understanding of Indigenous knowledge and culture, whether it is exercised by an Indigenous person in a corporate workplace or a remote Indigenous community. Indigenous leaders draw on cultural understanding to achieve positive outcomes and fulfil their potential as leaders.

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An ability to take someone from their current performance to a higher level of performance is a highly valuable (and rare) skill. This is a very important element of Indigenous leadership. It requires understanding of the person, time (and emotional) commitment to them, persistence, knowing when to go ‘hard’ and when to back off, patience, challenging them to get more out of him / herself and recognition of the improvement steps along the way.

COURSE INFORMATION

The AILC will ensure that correct and complete information will be given to students prior to enrolment, regarding:-

– Student selection, enrolment and induction/orientation procedures

– Unique Student Identifiers

– Fees and charges including refund policy, qualification reissuance costs and exemptions (where applicable)

– Provision for language, literacy and numeracy assessment

– Student support available, including both internal and external support

– Flexible learning and assessment options

– Welfare and guidance services appeals, complaints and grievance procedures

– Access and equity provisions

– Recognition of Prior Learning (RPL) arrangements

– Course information, content and vocational outcomes

Other information that will be provided by the Course Coordinator prior to enrolment includes:-

– Mode(s) of delivery available

– What will be taught

– How students are assessed

– Future studies and/or employment opportunities

– Where courses will be delivered

SCOPE OF REGISTRATION

The AILC Certificate II and IV in Indigenous Leadership and Advanced Diploma of Indigenous Leadership are designed for Aboriginal and Torres Strait Islander Australians who are active in Indigenous affairs, through employment or voluntary participation in Indigenous community organisations, government departments or corporations at local and regional levels and who:-–

– Want to help shape the future of their community and/or region

– Have the capacity and prospects to lead at local and regional levels

– Are committed to developing and sharing a vision for Indigenous Australia and

– Will complete all pre-course reading and attend all sessions of the course

Subjects which are scoped under the Australian Skills Quality Authority (ASQA) and in line with Australian Qualification Framework (AQF) levels will be either taught by staff or supervised directly by staff who are qualified and have all the competencies outlined in the Standards for Registered Training Organisations.

The AILC also offers a Certificate IV in Business (Governance) to both Indigenous and non-Indigenous students.

ALLOCATION OF RESPONSIBILITY

The AILC manages the allocation of responsibility within the organisation to ensure:-

– The standards of ASQA are adhered to:-

– AILC courses are compliant with and conducted in accordance with the Vocational Education and Training (VET) Quality Framework and measured against the Standards for Registered Training Organisations:-

– Courses delivered by the AILC are responsive to industry requirements

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ATTENDING AILC RESIDENTIAL/TRAINING BLOCKSThe Australian Indigenous Leadership Centre (AILC) is very pleased that you are able to participate in this course. We understand and appreciate that for some of you, this has involved a lot of effort, organisation and perhaps some sacrifice.

Courses offered by the AILC can involve participation in residential / training blocks. Residential / training blocks are intensive. The days are long and you are presented with a lot of information, most of which will be new to you. In addition to attending the day sessions and participating in group activities, you will also be required to spend time on assessment tasks which need to be handed in before the end of the course.

You will be expected to work and live in a residential environment with people that you don’t know. This is part of the process of helping you to become a strong, effective leader. The sharing of rooms with another person, getting to know them and the ways in which they are similar or different to you, helps to build this. You will be able to discuss and share your learning and support each other in the course. The informal part of the program, the sharing of meals and chatting to others, also helps you to learn from and about each other.

The entire focus of residential / training blocks needs to be on the course for AILC staff, facilitators, guest presenters and students. For you to complete course requirements and gain a qualification, you need to achieve a range of educational outcomes including valuable and practical leadership skills to take back with you.

We realise the importance of family and loved ones. We have all left our families to commit ourselves to this residential / training block. We come here with the expectation of working hard to achieve important goals; you successfully completing this course and us doing our best to help you get through it.

We hope that you will understand that we cannot allow family members to accompany you on the course. We feel that it will affect you, your learning and the working of the group as a whole. You could be distracted and unable to focus on course needs.

We ask that you give this time solely to the course, for yourself and the other students. This is a time for you to develop the skills that you consider are important for you and your community. Please ask for help if needed, so that issues can be resolved quickly. Our staff and facilitators are there to help make this workshop easier for you. We expect that by the end of the course you will have got to know other students and made friends and connections who may feel like a new ‘family’ to you.

Good luck on the course. We hope you learn a lot from the facilitators and from each other about leadership and life.

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LEADERSHIP PLUSLeadership Plus is the largest and most influential Indigenous Alumni group in Australia. This group is a powerful resource to advocate change and provide training and support for students in Indigenous leadership programs. This group provides the AILC with access to trained leadership graduates across Australia, many of whom have already expressed an interest in assisting with leadership course delivery and community liaison.

Leadership Plus was established in order to create a unique national network of Indigenous leaders, connecting people around the country who have graduated from AILC courses.

Benefits of being involved in Leadership Plus include:–

– Access to Leadership Plus newsletters and online forums containing updates on latest thinking about leadership, opportunities for further skills development and inspiration from other leaders around the nation

– Attendance at E-learning seminars with AILC corporate partners

– Invitations to attend regional Leadership Plus forums, which provide opportunities for networking, sharing ideas and support with colleagues and discussing key developments in Indigenous leadership

– Opportunities for mentoring and skills development with other Leadership Plus AILC Alumni

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AILC COURSES AND COURSE INFORMATIONCERTIFICATE II IN INDIGENOUS LEADERSHIPCourse code: 10412NAT

The Certificate II in Indigenous Leadership introduces the key elements of Indigenous leadership in Australia and builds the capacity of emerging Indigenous leaders.

Units of Competency

• BSBCMM201A Communicate in the workplace (C)

• BSBCUS201B Deliver a service to customers (C)

• BSBWOR202A Organise and complete daily work activities (C)

• SITXCOM201 Show social and cultural sensitivity (C)

• CHCNET301D Participate in networks (C)

• CUFRES201A Collect and organise content for broadcast or publication (C)

• VU201059 Develop leadership skills as a member of an Indigenous community (C)

• CHCCS211B Prepare for work in the community sector (E)

• PSPGOV201B Work in the public sector environment (E)

• BSBIND201A Work effectively in a business environment (E)

Who should apply for the course?

The Certificate II in Indigenous Leadership course is designed for Indigenous leaders who are commencing leadership positions or who are currently engaged in Indigenous community organisations, government departments, the private sector or corporations at community and regional levels.

Units of competency: 8

Educational level: Year 10 or demonstrated equivalent.

Course length: This course may involve a residential component and may be held a long way from some students’ homes.

This course will be run over a ten week period, and include two residential/training blocks that each last five days, with the remainder of the course completed as supported learning.

CERTIFICATE IV IN INDIGENOUS LEADERSHIPCourse code: 10413NAT

The Certificate IV in Indigenous Leadership builds on current leadership skills and further develops important qualities and knowledge. It assists students to identify their own strengths in order to plan their leadership journeys. It establishes pathways to further education and is an entry point to tertiary studies.

Units of Competency

• VU21051 Work with Indigenous community members to develop mentoring skills

• VU21060 Investigate government structures and decision making processes

• VU20942 Investigate the influence of Indigenous history on the current environment

• VU21048 Complete a basic community project with support

• RIILAT401D Provide leadership in the supervision of Indigenous employees

• BSBATSIC412A Maintain and protect cultural values in an organisation

• HLTHIR404D Work effectively with Aboriginal and Torres Strait Islander people

• CHCCD509C Support community leadership

• CHCCS400C Work within a legal and ethical framework

• PUACOM012B Liaise with media at the local level

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• PUACOM007B Liaise with other organisations

• BSBREL401A Establish networks

• BSBCMM401A Make a presentation

• BSBWOR403A Manage stress in the workplace


The Certificate IV in Indigenous Leadership course is designed for Indigenous leaders who are currently engaged in Indigenous community organisations, government departments, the private sector, or corporations at community and regional levels.


Educational level: First year higher education or demonstrated equivalent.


This course will be run over 15 weeks, comprising of three residential/training blocks of five days, with the remainder completed as supported learning.

There will be work and assessments to be completed in between blocks of training. If the course includes a residential component, students may share a room with another student. We hope that people will be able to support each other while away from home.

Applications from corporation employees must be supported and signed by the CEO and a director of the corporation.

CERTIFICATE IV IN BUSINESS (GOVERNANCE)Course code: BSB41910

Boards of Aboriginal and Torres Strait Islander community managed organisations operate in two worlds; they have cultural obligations to their community as well as legal and financial obligation and community.

Units of Competency

• BSBATSIC412A Maintain and protect cultural values in an organisation (C)

• BSBATSIL411A Undertake the roles and responsibilities of a board member (C)

• BSBATSIL413A Review and apply the constitution (C)

• BSBATSIM416A Oversee organisational planning (C)

• BSBATSIM417A Implement organisational plans (C)

• BSBATSIM418A Oversee financial management (C)

• BSBATSIM419A Contribute to the development and implementation of organisational policies (C)

• BSBATSIC411C Communicate with the community (E)

• BSBATSIL408C Manage a board meeting (E)

• BSBATSIL412A Participate effectively as a board member (E)

• BSBATSIM414C Oversee the organisation’s annual budget (E)

• BSBATSIM420A oversee asset management (E)

• BSBATSIM421A Support a positive and culturally appropriate workplace culture (E)

• BSBATSIW416C Obtain and manage consultancy services



This course will be run over 15 weeks, comprising three residential/training blocks of five days, with the remainder completed as supported learning. There will be work and assessments to be completed in between blocks of training. Applications from corporation employees must be supported and signed by the CEO and a director of the corporation.


This course is particularly suited to directors, future directors, members and key staff of Aboriginal and Torres Strait Islander corporations and businesses, managers working within large public corporations, public servants working with Aboriginal and Torres Strait Islander boards of governance, and directors of community organisations.

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Other requirements

Students need to be committed to the training, have a sense of fun and be willing to work with and learn from others.

ADVANCED DIPLOMA OF INDIGENOUS LEADERSHIPCourse code: 10004NAT

The Advanced Diploma of Indigenous Leadership aims to equip students with an array of competency based tools to address policy, management and administrative issues including quality services delivery and the capacity to develop groups, organisations and communities.

Core topics

• The context of Indigenous leadership

• Theories and practices of leadership

• Critical issues in Indigenous leadership

• Workplace culture

• Leadership – from local to global

• Organisational leadership

• Innovation and continuous improvement

• Strategic business planning

• Project management

• Community leadership

• Community communication

• Plan a community meeting

• Workplace sustainability

• Organisation and representation


The Advanced Diploma of Indigenous Leadership course is designed for highly skilled Indigenous Australians who are perceived as leaders in their community.

Applicants should ideally have a Certificate II or Certificate IV in Indigenous Leadership qualification from the AILC or have equivalent experience in an Indigenous leadership context and the ability to demonstrate competency in AILC Certificate Course Competencies.


Educational level: First year tertiary education or demonstrated equivalent.

NON-ACCREDITED COURSES LEADERS FOR LEADERS (INDIGENOUS MENTORING)

Indigenous Mentoring is designed for Aboriginal and Torres Strait Islander Australians who wish to further develop leadership knowledge, skills and networks and for non-Indigenous Australians who wish to work more effectively with Indigenous Australians in the workplace and/or Indigenous communities. It is a three-day program (flexible) that uses a practical approach in the complexities of mentoring in a cross-cultural context

Core topics and skill development

• The mentoring experience

• Diversity – what does it mean?

• Mentoring, leadership and ethics

• Understanding diversity mentoring relationships

• Approaches to diversity

• Strategies for success

• Addressing the perceptions of others

• The future


Diversity Mentoring is designed for Indigenous and non-Indigenous leaders who are currently engaged in Indigenous community organisations, government departments, private sector small businesses or corporations at community and regional levels.

Course Length: This course is run over a three-day period.

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INDIGENOUS LEADERSHIP AND GOVERNANCE FOUNDATION PROGRAM

The two-day Indigenous Leadership and Governance Foundation Program is tailored specifically for Aboriginal and Torres Strait Islander people, providing a valuable grounding in practical knowledge and skills required by organisational leaders.

Core topics and Skill Development

• The risks and responsibilities of being on a board

• The facts you need to know and consider before joining a board

• How to read a balance sheet and other financial management tools

• The roles of board members and senior managers

• How to get the best from your CEO and management team

• The value and importance of leadership for Aboriginal and Torres Strait Islander people

• How to build a culture of leadership at all levels of your organisation

• Options for board composition and structure

• Key steps to ensure organisational compliance and an understanding of the function of regulators

• How to set direction and strategy

• Methods of succession planning

NATIONALLY RECOGNISED TRAINING

AILC’s accredited courses are based on residential/ training blocks with supported independent distance learning occurring in students’ communities and workplaces. They are currently offered at the Certificate II, Certificate IV and Advanced Diploma level. These qualifications are recognised nationally.

Courses are designed to challenge students while providing support for them to expand their views about their own knowledge, skills and capabilities.

NRT LOGO

The Nationally Recognised Training logo is a mark of quality for promoting and certifying national vocational education and training leading to Australian Qualifications Framework (AQF) qualifications or Statements of Attainment.

STUDENT SELECTION, ENROLMENT AND ORIENTATION

Students are advised of upcoming courses through email, notices, social media, local radio and/or negotiation with workplaces and communities.

Participants are selected according to the following criteria:–

– Appropriateness of students’ qualifications in relation to course/s they wish to undertake

– Availability of financial and physical resources

– Community support for students

– Ability to match course to personal needs

– Achievement of RPL (if applicable)

All prospective participants have equal access to courses based on the above criteria.

Enrolment into a course requires the completion of an AILC Course Registration Form. (Located on our website: www.ailc.org.au)

Induction to facilities and services at an AILC course is conducted by your facilitator and/or Course Coordinator and includes information on:–

– emergency evacuation procedures

– amenities

– smoking areas

– tea and coffee facilities

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ASSESSMENT AND RESULTS

In most courses, some form of assessment is required. All assessments will be conducted in accordance with the principles of assessment and the rules of evidence. The trainer/assessor will advise students of how they will be assessed.

Once students have been assessed, they will be given an assessment result of either:

Competent or Not Yet Competent

Students have the right to appeal against assessment methods and/or results issued. Students wishing to appeal their results should contact the trainer/assessor or the CEO to lodge an appeal on the ‘Complaints and Appeals’ Form.

Assessment tasks include both written and group activities. However, course delivery and assessment tasks allow for the diversity of skill sets, learning styles, interests and preferred means of cultural expression of students. Where possible, assessment tasks recognise this diversity by offering a choice in acceptable forms and methods of presentation.

All courses foster a supportive environment and peer learning and support is encouraged. Many activities involve learning partnerships, where partners share skills and assist each other.

Assessment methods, requirements and due dates will be outlined and discussed with students at the start of the course. Each task must be completed satisfactorily for a qualification to be issued. Where possible, students will be given opportunities to improve their performance, if necessary. Students must speak to education staff and apply for an extension in writing, giving valid reasons, if unable to complete tasks on time.

LANGUAGE LITERACY & NUMERACY

The AILC recognises the diversity and richness of the language, literacy and numeracy (LLN) skills of its students. For some, English is a second or third language. For others, English literacy levels may be low, perhaps as a result of limited formal schooling.

The use of Aboriginal English is recognised as a valid form of oral expression within Indigenous Australia today and is accepted as such within AILC courses.

When students are completing written tasks they are expected to write to their own level. Students are assessed on their ability to think and reflect on the course content and not their ability to articulate in Standard Australian English. While written English expression and grammar are not assessed, the writer’s meaning must be clear and questions must be answered accurately, demonstrating an understanding of the context and concepts.

Responses to major written tasks may be presented on paper, or by using digital recording. The course facilitators and education staff offer a supportive environment and where required, assistance is available for the completion of assessment tasks.

Higher level courses such as the Certificate IV in Indigenous Leadership and the Advanced Diploma of Indigenous Leadership do require a higher level of English and the ability to use computer programs. If you have any concerns about your ability to participate, please contact the AILC at your earliest convenience.

MUTUAL RECOGNITION

Through its Mutual Recognition Policy the AILC recognises the Australian Qualifications Framework (AQF) Qualifications and Statements of Attainment issued by other Registered Training Organisations (RTO).

RECOGNITION OF PRIOR LEARNING AND CREDIT TRANSFER

Through its Recognition of Prior Learning (RPL) Policy the AILC recognises competencies currently held regardless of how, when or where the learning has occurred. You may have developed the competencies required in the course through earlier formal learning or informal learning and life or work experience. The RPL process involves assessing evidence you provide to determine the extent to which you may have achieved the required learning outcomes, competency outcomes, standards for entry or total or partial completion of a VET qualification. In this case, you will not be required to demonstrate competence in these Units of Competency (UOC) again.

The RPL process also involves the mechanism for Credit Transfer, which allows previous formal studies and UOC to be directly recognised against the course you have applied for. Provided the UOC are current, you will not have to study those units again.

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You will need to provide evidence of these competencies. This could include qualifications or transcripts and third party or supplementary forms of evidence. You will need to provide copies of this evidence to be assessed by an AILC trainer/assessor.

While Mutual Recognition (MR) and Recognition of Prior Learning (RPL) of course competencies are processes that are recognised and granted, it is essential that you attend and participate fully in all other required sessions of the course. AILC courses are based on group interaction and learning and shared experience and support. The experience of sharing and meeting with other students exposes you to significant interpersonal relationships and outcomes in a broader context.

The AILC offers RPL to all students who think they may already possess competencies or have the evidence to demonstrate those competencies. An RPL information pack is available and individual RPL kits for each qualification should you wish to apply for RPL. If you would like to have RPL evidence assessed, please submit the Application for Mutual Recognition/Recognition of Prior Learning Form, (sent in the pre course materials pack), with required documents, at least two weeks prior to the start of the course. There may be costs associated with the RPL process.

If you have any difficulty with the process or have a question, speak with your course support officer or contact the AILC on (02) 6251 5770 and ask to speak with the RTO Manager or Course Coordinator.

PRE-COURSE PREPARATION

It is essential that you are prepared for the course you have been selected to attend. This may involve:–

– Ensuring you clearly understand the course outcomes and what you can expect to gain from the course. Information earlier in this handbook will assist you or additional information in the form of course fact sheets are available on the AILC website.

– Ensuring any concerns regarding language, literacy or numeracy are addressed with your trainer prior to the commencement of the course. If you feel that you have any difficulty with language literacy or numeracy, please speak to us about it. In most cases, support can be provided either directly, or in the form of a referral to external specialist for support.

– Ensuring you are aware of the assessment process and what the AILC will expect of you to enable us to assess your competence.

– Ensuring you have discussed any concerns you may have, physical or otherwise, that may prevent you from completing the tasks required, with your program officer or an AILC representative. There is some flexibility within our courses to enable us to adapt assessments to meet special needs. However, it is essential these needs are clearly identified prior to commencing the course. This will ensure that we can accommodate your needs and still meet the requirements of the assessment process for the range of skills and knowledge that must be demonstrated to meet the program requirements.

– Pre-course work. Some courses require students to complete activities prior to the commencement of face to face training components. For courses requiring pre-course work, you will be advised of the requirements and materials will be sent to you as part of your joining package.

FEES AND PAYMENTS

The AILC has funding mechanisms in place for students looking at undertaking the Certificate II or IV in Indigenous Leadership and the Certificate IV in Business (Governance). These positions are based on eligibility criteria. If the student is successful with their application they will be given a funded position where course costs, and morning tea, lunch and afternoon tea is provided. Students under a funded position are not required to pay for their course.

AILC fees fall into three categories:

1. Government funded positions

2. Whole course fee for service (These positions are sold to organisations)

3. Public fee for service (Not currently offered by the AILC, future possibility)

The AILC does not accept individual student payments of more than $1500 at one time.

The following fees for additional services apply to all students:

– Issuance of a replacement qualification: Students who require a replacement or additional copies of a qualification or testamur will be charged a $25 administration and printing fee.

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– Deferment fee: Employers or private clients who make group bookings for training or other provision of services will be charged a $200 fee to cover the cost associated with deferring a program of delivery.

– Recognition of Prior Learning Fee: Clients who wish to apply for RPL and have evidence assessed will be charged a non-refundable assessment fee of $350 to look at the application. Units of Competency which can be granted as RPL will then be charged at $120 for each additional UOC awarded.

Rules and regulations regarding refunds will be discussed with all ‘fee for service’ students prior to course commencement. Funded students are not entitled to any sort of refund, as their position is funded.

ISSUING QUALIFICATIONS

Upon being assessed as competent in ALL course Units of Competency (UOC) and meeting all requirements required under a VET-accredited course, students will be awarded the relevant qualification under the Australian Qualifications Framework. All students will receive an academic transcript detailing the course units that they have successfully completed. Students who do not successfully achieve competence in all course units will receive an academic transcript listing the course units that were completed.

REISSUE OF CERTIFICATION

Students who require a certificate to be reissued will be required to fill in the ‘Reissue of Certificate Request’ form, which can be downloaded from the AILC website. Alternatively, contact our helpful course team members at the office. There may be costs associated with the reissue of certification information about reissuance fees can be found by contacting the office.

GRADUATION FROM NATIONALLY RECOGNISED AND ACCREDITED COURSES

On the last day (generally in the evening) of one of AILC’s nationally recognised and accredited courses, students will be involved in a Graduation Ceremony to recognise the student’s achievements whilst on course. Graduation will be discussed during the course by the AILC team.

At this Graduation Ceremony, students will be awarded a Certificate of Participation. This Certificate acknowledges the students’ attendance and participation in the course. Once all administration related to the students course has been completed, the student will be issued with their nationally recognised qualification. Students should receive their certificate approximately two weeks later in the post.

Students who complete a partial qualification, (e.g. undertook some assessment work with units of competency attached) will be awarded a Statement of Attainment. This certificate allows the student to return at a later stage and complete the qualification or use it as evidence against another. This certificate will also be posted out in the mail.

UNIQUE STUDENT IDENTIFIER (USI)

As of the 1 January 2015, all students will be required to have a USI. The USI will make it easier for students to find and collate their VET achievements into a single authenticated transcript.

The USI will:–

– Link information about a student’s VET achievements, regardless of where they have studied

– Enable students to easily access secure digital transcripts of their achievements

– Give students access to, and more control over, their educational information

The USI is available online and at no cost to the student. The AILC can organise a USI on behalf of the student providing the student has given written consent.

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PATHWAYS

Students at the AILC have a number of learning pathways available to them. The Certificate II and IV courses in Indigenous Leadership and Business (Governance) provide a broad coverage of leadership principles and introduce many potential areas of further development for students. They provide a solid platform from which students can embark on further training in the VET sector, providing a pathway to higher education and/or opportunities to focus further on specialised Indigenous leadership and governance capabilities.

UNDERSTANDING AND RECOGNISING SHAME

The word “shame” has a specific meaning in Indigenous communities and is related to a complex set of feelings and emotions. It has a different meaning in an Indigenous context than given in English dictionaries.

It can be described as a strongly negative feeling caused by being the focus of attention or being singled out in circumstances outside of the person’s control. This attention can be positive, such as when a person is being praised or acknowledged in front of others, or negative, such as when a person is being corrected or advised in front of others.

“I used to get really shame when people used to point me out and say, ‘Oh what’s this?’ and ‘What’s that?’, you know. Even when I went to work, it felt like to me they were singling me out, but I don’t think they meant to do it intentionally. But yeah, I felt like I was getting singled out. I would get a little bit anxious and of course I wasn’t like really confident, and of course my parents never encouraged me to speak out.

I just kept things inside and I thought that you’re not meant to, like, speak out.”

– Nadene Source: indigenousvoices.cdu.edu.au/ support/nardene3.html

Aboriginal and Torres Strait Islander people might also feel group shame caused by past, and some more recent, events in which Indigenous knowledge and culture was treated as inferior. It is common for Indigenous people to feel a lack of cultural safety when dealing with non-Indigenous people and organisations.

This concept of shame must be recognised, understood and, where possible, overcome or set aside in order for individuals to be able to achieve good learning outcomes from AILC courses. Shame can totally overwhelm and disempower an Indigenous person. It can be expressed as shyness, a reluctance to speak up, respond to invitations or answer questions, silence and a preference for collaborative rather than individual activities.

When working with Indigenous people and communities, it is important that organisations develop and demonstrate cultural competence and organisation-wide respect for Indigenous cultures so that the potential for cross-cultural misunderstandings and shame are minimised. All staff should be aware of the language and behaviours that may cause shame in a community and in the workplace.

Training programs for Indigenous staff should include the employment of Indigenous facilitators or trainers. Performance management of Indigenous staff should be based on creating positive, inclusive and constructive relationships.

INCORPORATION OF INDIGENOUS THINKING IN AILC COURSESAILC courses must recognise and incorporate different cognitive processes involved in leadership and present a confluence of Indigenous and non-Indigenous thinking.

It is important to recognise that linear and non-linear forms of thinking are incorporated in alternate spheres of thinking. Alternate mediums of representation may include storytelling, memory tasks and performance-based communication.

A useful metaphor is the confluence of rivers from the lands (Yolngu) and water from sea (western knowledge).The confluence is muddy and murky - there is a lot of mixing and one does not have power over the other.

The AILC does not create Indigenous leaders, but rather provides skills, knowledge and opportunities to enable Indigenous people to realise their true potential.

CODE OF BEHAVIOURBe respectful

During the course you will need to show respect for the AILC delivery team, the facilities, other students (some of whom may be elders in their community) and AILC staff by:-

– Approaching your learning with passion to get as much out of the course as possible

– Being polite and courteous at all times

– Respecting the differences of fellow participants and staff

– Being on time to class

– Giving your full attention and only using your mobile phone during breaks

– Speaking politely and using respectful language to staff and other students

– Dressing appropriately and respectfully

– Refraining from using inappropriate electronic devices, eg. mp3 players, in the classroom (mobile phones should be switched off or on silent)

– Respecting the privacy and space of the person you are sharing accommodation with, if you are in twin-share accommodation during the course

– Reporting hazards or unsafe practices to the Course Coordinator or RTO Manager

– Observing safety requirements at all times

– Not bringing alcohol/prohibited substances on course

Positive learning attitude

During your training you will be part of learner groups of four or five people from a range of ages and from differing urban and regional environments. In your group you must endeavour to:–

– Interact fully and share your knowledge and ideas

– Respect and value the diversity of culture, experience and age of other students

– Listen to others and help to create a safe environment for people to share their opinions

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– Challenge yourself and your peers

– Engage with learning tasks and ask questions

Note: Breaches of this Code of Behaviour may result in disciplinary action or immediate suspension from your course

STUDENT RIGHTS AND RESPONSIBILITIES

During your time studying with the AILC, you have a responsibility to abide by some rules and regulations, set out below. In turn, the AILC also has an obligation to ensure your rights are respected.

– You are to respect the dignity and values of other students

– You have the right to learn in an environment free from harassment and/or discrimination and an environment free from the risk of injury or harm. The AILC will take all steps reasonably possible to ensure compliance with Workplace Health and Safety legislation and to provide you with a safe learning environment. As an AILC student, you have a duty of care to yourself and others at all times to ensure you report any potential hazards or dangerous practices

– Students are not to be under the influence of drugs or alcohol

– You are responsible for the security of all your own personal items while attending an AILC training program

– You are responsible for maintaining any items that may be loaned to you by the AILC in good working order

– You have the right to protection of your private personal information and the right to access any personal information about you which may be held by the AILC. The AILC RTO Privacy Policy can be obtained at http://www.ailc.org.au/privacy-policy-0 or by asking for a hard copy from AILC staff

– You have a right to have any of your completed student work returned to you as soon as is practicable for AILC staff

– If you have a pre-existing medical condition that may affect your ability to study with the AILC or could become life threatening, you have a responsibility to inform AILC staff

– You are required to report all injuries, incidents or incidents involving harassment or bullying immediately to your trainer or your program officer

– If you are going to be absent or are unwell please notify training staff at the earliest convenience

– We encourage you to update your contact details at the earliest convenience should they change

– AILC reserves the right to remove students from class who interfere and disrupt the learning experience of others, behave inappropriately or unacceptably toward other students or staff members, are under the influence of drugs or alcohol or who physically abuse or assault other students or staff

PLAGIARISM AND CHEATING

The AILC considers plagiarism and cheating to be a serious offence. Students who have been deemed to intentionally plagiarise or cheat may be suspended or immediately removed from the course.

PRIVACY POLICY

The AILC is committed to protecting the privacy of your personal information and we treat any information collected and retained with the respect and importance it deserves. The AILC will be honest and transparent in relation to the way we manage your information.

Our Privacy Policy explains how we handle your personal information, including how it is used and potentially disclosed, how it is stored and secured and how you can access and update your personal information.

We collect personal information in order to provide you with access to our training and associated services, and to better understand how we can improve our provision of services to you now and into the future. Additionally, a large component of what we do as an RTO requires us to collect personal information for mandatory statistical data as prescribed by government regulators.

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You have the right not to provide us with personal information if you so choose, but if you decline to provide your personal information, AILC may not be able to:–

– provide the product or service you requested or

– enter into a business relationship with you

A full copy of our Privacy Policy can be found at http://www.ailc.org.au/privacy-policy-0 or you can request a hardcopy from AILC staff on (02) 6251 5770.

You also have the right as a student and client to request access to your personal information at any stage, including to obtain copies of any completed assessment work.

WORKPLACE HEALTH AND SAFETY

Any concerns with health and safety matters should be raised with your Course Coordinator or the RTO Manager. All accidents, incidents or near misses must be reported an in Injury, Illness and Incident Report Form. Your AILC Course Coordinator can assist you with this form.

EXISTING MEDICAL CONDITIONS

Workplace Health and Safety legislation, including the Work Health and Safety Act 2011, prescribes that we must provide you with a safe and healthy learning environment. This includes the provision of adequate facilities, equipment and amenities.

VENUE SAFETY

All venues leased by the AILC for the conduct of training and program delivery have had a Workplace Health and Safety risk assessment completed. This is to ensure we comply with our duty of care to provide you where reasonably possible, with an environment free from the risk of injury or harm.

However, as a student or client of the AILC, you also have a duty of care to toward those you are living or studying with on a daily basis. You need to make sure the environment is safe for everybody at all times. If you see a potential hazard or an unsafe practice, please report it immediately to an AILC staff member. If an AILC staff member is not available in the first instance, make every effort to report it to a staff member of the training venue.

FIRST AID AND MEDICAL

If you require treatment or an emergency occurs, find a member of staff and let them know what the problem is straight away. Several staff members at the AILC are trained in first aid and will be able to provide assistance in an emergency. If there is no staff member present, call 000 as soon as you can. Please ensure that an Incident/Accident report form has been filled out for you by AILC staff.

Location of the First Aid Kit will be made known during inductions at our training venue by the Course Coordinator or Facilitator. Where training is conducted at an alternate location (eg. off site), students will be advised as to the whereabouts of the First Aid Kit.

Before commencing your course, please inform us of any medical condition/s for which you may require support during the course, for example, if you have diabetes or allergies and/or special dietary requirements.

If you do have an existing medical condition, please don’t forget to bring the following with you:–

– medication and equipment

– prescriptions

– reading glasses (if required)

– Medicare card

Please note: with regard to dietary requirements we can offer different meals for those with allergies to foods but will not change meals simply due to a dislike for certain foods.

SMOKING

The AILC promotes a smoke free environment for all training programs.

Quitting smoking is one of the most important things you can do to reduce the negative impact on your health. There are immediate health benefits as soon as you quit smoking, even if you already suffer health problems. Reasons to quit include:

– 12 hours after stopping, almost all nicotine is out of your system with most by-products gone within five days.

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– After 24 hours, the level of carbon monoxide in your blood has dropped dramatically, meaning your body can take and use oxygen more efficiently

– After two days your senses of taste and smell start to return

– After two months, blood flow to your hands and feet improves

– After one year, your risk of heart disease rapidly drops

– After ten years, your risk of lung cancer is halved

Many smokers need to practice quitting several times before they give up for good. So keep trying. Practice helps you plan what to do next time you get the urge to smoke.

For more information contact:

National Quitline: 13 78 48 (13 QUIT)

Cancer Council: 13 11 20

EMERGENCY EVACUATION

It is important that you become familiar with your nearest evacuation exit and assembly area. You should also know where fire extinguishers are located. Your Course Coordinator will be able to advise you of this information.

In the event of a fire - dial 000 and follow these steps:-

1. Immediately notify a staff member or reception of your name and the exact location of the emergency

2. Remain calm and do not take risks

3. Assemble at the assembly point and remain there until instructed by staff

ANTI DISCRIMINTAION, HUMAN RIGHTS & EQUAL OPPORTUNITY

The AILC takes great care to ensure that all students and staff members are treated fairly and equitably and that everyone on AILC’s premises or training venue complies with all Commonwealth, State and Territory Anti-Discrimination Acts.

HARASSMENT

The AILC will not tolerate harassment under any circumstances. This includes harassment of other students, clients or AILC staff members. Harassment, including bullying, may be grounds for immediate removal from your training program.

The AILC will also ensure that you will not be harassed by a member of staff as part of our duty of care. If you feel at any stage that you are the victim of harassment including bullying, we encourage you to use the AILC ‘Grievance Policy and Procedure’.

GRIEVANCE POLICY AND PROCEDURE

As a student or client of the AILC you may have a grievance that you wish to lodge with AILC staff. This may be in the form of a ‘complaint’ about a potential grievance, or an ‘appeal’ against a decision made by the AILC about outcomes relating to assessment decisions or the handling of a grievance itself. We do ask that if you are lodging a complaint, that it is fair and reasonable and has been considered.

At all stages, a course student will have the opportunity to present their case and may elect to have a witness present at all discussions.

Should you wish to lodge a grievance, the following procedures and processes will need to be followed:–

COMPLAINT (INFORMAL)

Where a student believes there is cause to make a complaint, the student is encouraged, where possible, to discuss the issue between the parties involved, to seek a resolution. In most instances, issues arise through mis-communication rather than outright antagonism. The issue can generally be resolved through informal discussion so that all parties are aware of the issue, learn from the incident and can make amends. We hope this will allow for a flexible, relaxed and non-confrontational outcome where appropriate and possible, without the need to progress further.

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If the grievance cannot be resolved informally, then you have the right to lodge a formal complaint.

COMPLAINT (FORMAL)

Where the Course Coordinator believes that an informal discussion between parties is not possible, or where resolution has not occurred, the RTO Manager will listen to the complaint, search for evidence and seek input from others involved in the matter and make a determination. The determination may involve:-

– Dismissing the matter

– Bringing both parties together to seek resolution through mediation

– Raising the matter formally to the AILC Disciplinary Committee

The Disciplinary Committee is a Board that will consist of no less than three AILC team members and/or senior members of AILC management or their delegates. The Committee will listen to the complaint, seek other evidence and make a determination. A Disciplinary Committee may be formed at CEO discretion. The student may seek help from independent parties and/or the Course Counsellor. The determination of the Disciplinary Committee will be binding on all parties.

Where a formal complaint is made, it will be addressed and actioned within 48 hours of the complaint being raised with the RTO Manager. The objective is to have the matter resolved whist all parties to the matter are still on course. Where this is not possible, the matter will be actioned as soon as possible after the course has been completed.

The determination will be conveyed, in writing, to interested parties within 24 hours of the determination being made. In all cases, a complaint will not be heard if it is raised more than 90 days after the alleged incident occurred.

If a party to the complaint is not satisfied with the determination of either the Course Coordinator or the Disciplinary Committee, the matter can be appealed with the Chief Executive Officer of the AILC who may, at their discretion, hear the matter and make a determination. You also have the option of lodging a complaint and appeal online with the Australian Skills Quality Authority (ASQA)

http://www.asqa.gov.au/complaints/making-a-complaint.html

TRAVEL, VENUE AND ACCOMMODATION INFORMATION

TRAVEL

As an AILC scholarship recipient, you may in some circumstances have travel and accommodation costs covered. This does not occur for all our programs however, and the design of the program and any travel arrangements or entitlements will be outlined clearly when our courses are advertised.

There is some information below about Abstudy and away from base funding options which may be able to assist with a range of costs.

ABSTUDY AND AWAY FROM BASE

The three AILC courses approved for Abstudy and Centrelink student payments are:-

– 10412NAT Certificate II in Indigenous Leadership (ten weeks duration)

– 10413NAT Certificate IV in Indigenous Leadership (15 weeks duration)

– BSB41910 Certificate IV in Business (Governance) run over 15 weeks

Abstudy, through a scheme called ‘Away from base activity funding’, can assist with reasonable accommodation, meal and travel costs for eligible participating Aboriginal and Torres Strait Islander students. Students in our 12-16 week courses are eligible for up to three return airfares and 20 days residential costs. Students in our courses which run for less than 12 weeks are eligible for up to two return trips and ten days residential costs.

The AILC will apply for ‘full year funding’ to cater for students who cannot apply themselves or students who are not eligible for scholarship funding.

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All Aboriginal and Torres Strait Islander students are encouraged to contact Centrelink to find out about Abstudy approved course entitlements, by calling 1800 132 317 or visiting the Department of Human Services website: humanservices.gov.au

More information can be found at http://www.innovation.gov.au/highereducation/IndigenousHigherEducation/Documents/DIISRTEIETAGuidelines-January2013.pdf

ACCOMMODATION

Generally students are accommodated at the course venue.

The AILC will allocate rooms prior to the commencement of the course and will pair students together in twin rooms (males together, females together).

LOCATION

Our residential programs can be held at various locations around Australia. Please ensure that you have your location, accommodation and flight details prior to the course commencing.

If you have not received the information at least seven days prior to course commencement, please ring the AILC main office on (02) 6251 5770.

COURSE SESSION TIMES

Daily sessions commence at 9am and conclude at 5pm. Assessment support is available daily until 9pm and small assessment groups may be run after dinner with training staff. Student attendance at study groups or revision sessions after 5pm is optional, but we would encourage you to use every opportunity to come together as a team and to utilise the expertise of the training team.

MEALS

Some meals will be provided by the AILC usually morning tea, lunch and afternoon tea. There will be a celebratory function on the final day of the course.

Please ensure that if you have special dietary requirements, you indicate those on the enrolment form and if in doubt, confirm with AILC staff that they have been notified of your dietary requirement.

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Important Contact NumbersAILC CONTACTS

Rachelle Towart Chief Executive Officer, AILC P 02 6251 5770 M 0431 772 377 E [email protected]

PO Box 4110 Kingston ACT 2604

Business Operations Manager P 02 6251 5770

RTO Manager P 02 6251 5770

VET LEGISLATION & STANDARDS AILC ADHERES TO:

– Standards for RTOs

– Australian Qualification Framework

– Fit and proper person requirements

– Financial viability risk assessment

– Data provision

– Standards for training packages

– Standards for VET accredited courses

– Standards for VET regulators

Did you know

000 is the emergency number within Australia for Police/Fire/Ambulance.

112 is the number you dial in an emergency when using a mobile phone. 112 can also be dialled in any network coverage area even without the presence of a SIM card or having a PIN number for the phone.

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FREQUENTLY ASKED QUESTIONS How our courses are funded?

Most accredited courses are fully funded through partnerships with corporate sponsors, government departments and other organisations working with Aboriginal and Torres Strait Islander people. Generally there is little or no cost to students and any costs are always outlined in full before participants sign up to an AILC course.

How do students get selected to be in a course?

Certificate course students are selected from written applications. Advanced Diploma of Indigenous Leadership course students are selected through both written applications and an interview process. It is important that all students are identified as having leadership potential, are active in Indigenous affairs at local or regional levels and are supported by their community.

Is there an age limit?

Yes, for current AILC courses, students must be 18 years of age or over.

Do I have to be an Indigenous Australian?

To participate in a leadership course, you must provide proof of either Aboriginal or Torres Strait Islander descent. Diversity mentoring courses are open to both Indigenous and non-Indigenous Australians.

Will I learn about culture?

Our courses have strong cultural underpinnings. You will also learn from the other students who come from a wide diversity of backgrounds.

How long has the AILC been operating?

The AILC has been delivering programs since July 2001 and accredited training since 2005.

Is the AILC a government organisation?

No, the AILC is a not-for-profit company limited by guarantee – owned by and run by Indigenous people for Indigenous people.

How do I change my personal details?

If you have changed your personal details (e.g. name or address), since submitting your registration form, please advise us as soon as possible so that we can ensure your certification and other relevant documentation has the correct information on it, and is sent to your current address.

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VERSION 1.0 IMPLEMENTATION DATE: 18.03.2014 Page 1 of 1 FORM PMC VERSION DATE: 18.03.2014 CONTROLLED DOCUMENT

Australian Indigenous Leadership Centre Photographic/Media Consent Form

INFORMATION

I hereby consent yes/no to the collection and use of my personal images by photography or video recording. I acknowledge these may be used on the www.ailc.org.au website, in newsletters or e-‐newsletters and publications as well as distributed to members. I further acknowledge that my image may be used by the Australian Indigenous Leadership Centre Ltd media unit to promote the Australian Indigenous Leadership Centre Ltd in the future. I understand that no personal information, such as names, will be used in any publications unless express consent is given. (Refer to AILC RTO Privacy Policy) http://ailc.org.au/ailc-‐rto-‐privacy-‐policy-‐2014 I also understand that my consent can be withdrawn at anytime in writing to the Australian Indigenous Leadership Centre Ltd at AILC, PO. Box 4110, Kingston ACT 2604. CONSENT FORM I ____________________________________________________________________________ (Name of person giving consent & parent/guardian if under 18 years of age) Consent/Do Not Consent to the use of photographs or video footage for use on the Australian Indigenous Leadership Centre Ltd website, in newsletters and publications as well as for distribution to members. Consent/Do Not Consent to the use of photographs or video footage being used to promote future Australian Indigenous Leadership Centre Ltd events by AILC Staff, AILC Media Unit and other media. I further understand that this consent may be withdrawn by me at anytime, upon written notice. I give this consent voluntarily. ____________________________ _____________________________ (Signature of person giving consent) (Signature of parent/guardian if under 18) Date ____ / ____ / ________

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Version: Ownership: Document Name:

2.0 AILC Enrolment Form

Review date: Approved:

01 December 2015 Quality & Compliance Coordinator

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ENROLMENT FORM IMPORTANT: Please read the following before sending in this form. 1. Please complete all relevant sections of this form. If the course your wish to enrol in is a nationally recognised unit or qualification, you will need to

complete the AVETMISS DETAILS on the reverse of this form. 2. A copy of the Student Handbook can be found on our website www.ailc.org.au or by request from the AILC Ltd. Students will also be sent a copy of

the handbook upon successful enrolment to a qualification. 3. Please lodge completed forms with the AILC as soon as possible via fax (02) 6251 6312, email at [email protected] or via post to ‘AILC, PO Box 4110,

Kingston, ACT, 2604’. 4. All other enquiries should be directed to the AILC on 02 6251 5770.

RTO PRIVACY POLICY: Information collected by the AILC is used, stored and disposed of in accordance with the Australian Privacy Principles as set out in the Commonwealth Privacy Act 1988. A copy of this can be found at http://ailc.org.au/ailc-‐rto-‐privacy-‐policy-‐2014

COURSE TO BE ENROLLED IN: ____________________________________________________________________________

Full name: Preferred name:

Address:

Postal address:

Suburb: State: Postcode:

Email: Date of birth: Male / Female

Mobile number: Please Circle: Medicare License Number:

Do you have a Unique Student Identifier? Y / N Number:_________________________ (If NO you will need to apply for one at www.usi.gov.au, please note you will need to obtain one prior to the commencement of the course.)

Do you have any reading or writing difficulties that you may require assistance with? Y / N Details:

Do you have any other individual requirements or circumstances which may impact on you learning experience? Y / N Details:

LANGUAGE & CULTURAL DIVERSITY – THIS SECTION MUST BE COMPLETED. Citizenship and Residence status during study ¨ Australian citizen ¨ Permanent Resident ¨ Temporary Entry Permit-‐ student visa, diplomat or a dependent of a diplomat ¨ Status other than the above

In which country were you born? ¨ Australia ¨ Other Country -‐ please indicate: Do you speak a language other than English at home? ¨ No, English only ¨ Yes, other -‐ please indicate: How well do you speak English? ¨ Very Well ¨ Well ¨ Not Well ¨ Not at all Are you of Aboriginal or Torres Strait Islander origin? ¨ Yes, Aboriginal ¨ Yes, Torres Strait Islander ¨ Yes, Aboriginal and Torres Strait Islander ¨ Neither Aboriginal nor Torres Strait Islander

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DISABILITY – THIS SECTION MUST BE COMPLETED. Do you consider yourself to have any of the following disabilities, impairments or long-‐term medical conditions? ¨ Yes ¨ No This is for statistical purposes only and assists us to individualise our training ¨ Hearing/Deaf ¨ Mental Illness ¨ Physical ¨ Learning ¨ Intellectual ¨ Vision ¨ Acquired Brain Impairment ¨ Medical Condition ¨ Other SCHOOLING – THIS SECTION MUST BE COMPLETED. What is your highest COMPLETED school level? ¨ Completed year 12 ¨ Completed year 9 or equivalent ¨ Completed year 11 ¨ Completed year 8 or below ¨ Completed year 10 ¨ never attended school What YEAR did you complete that school level? _________________ Are you still attending school? ¨ Yes ¨ No PREVIOUS QUALIFICATIONS ACHIEVED – THIS SECTION MUST BE COMPLETED. Have you SUCCESSFULLY completed any qualifications? If YES, please tick ANY applicable boxes ¨ Yes ¨ No ¨ Bachelor Degree or Higher Degree ¨ Certificate III (or Trade Certificate) ¨ Advanced Diploma or Associate Degree ¨ Certificate II ¨ Diploma (or Associate Diploma) ¨ Certificate I ¨ Certificate IV (or Advanced Certificate/Technician) ¨ Certificates other than the above EMPLOYMENT – THIS SECTION MUST BE COMPLETED. Of the following categories, which BEST describes your current employment status? ¨ Full-‐time employee ¨ Employed – unpaid worker in family business ¨ Part-‐time employee ¨ Unemployed – seeking full-‐time work ¨ Self-‐employed – not employing others ¨ Unemployed – seeking part-‐time work ¨ Employer ¨ Not employed – not seeking work STUDY REASON – THIS SECTION MUST BE COMPLETED. Of the following categories, which BEST describes your main reason for undertaking this course (Tick ONE box only) ¨ To get a job ¨ It was a requirement of my job ¨ To develop my existing business ¨ I wanted extra skills for my job ¨ To start my own business ¨ To get into another course of study ¨ To try for a better career ¨ For personal interest or self-‐development ¨ To get a better job or promotion ¨ Other reason ¨ Please tick if you wish to be considered for Recognition. (This may include recognition of prior learning, recognition of current competency, mutual recognition & credit transfers) More information on Recognition can be obtained from your trainer at your first class. DIETARY AND HEALTH REQUIREMENTS ¨ Vegetarian ¨ Vegan ¨ No red meat ¨ Diabetic ¨ Celiac – No Gluten ¨ Lactose intolerant ¨ Nut allergies

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DECLARATION I hereby declare that: • I have read, understand and will comply with all Policies and Procedures as outlined in the AILC Student Handbook (A

copy of the student handbook can be found on our website www.ailc.org.au). • I have read, understand and agree to the AILC RTO Privacy Policy. • I was adequately informed of the requirements and expectations of the course prior to enrolment. • I have received and understand the information provided regarding pre-‐requisites, and language, literacy and

numeracy requirements for this course and I believe I meet these pre-‐requisites. • The information I have provided is true and correct to the best of my knowledge and should I provide incorrect

information and documentation relating to my enrolment, I understand that this may result in the cancellation of my enrolment.

• I authorise the AILC to release information regarding my enrolment to any third party where the AILC is legally obliged to do so.

Name Signature Date

Student Signature

Name Signature Date

Employer/Supervisor: I agree to provide the required support prior and throughout the qualification to the learner.

Name Signature Date

Parent or guardian: If you are under 18, your enrolment must be approved by a parent or guardian. PHOTO IDENTIFICATION AND COLLECTION OF PERSONAL INFORMATION Please submit current photo identification with this form. This can be a copy of your driver’s licence, passport or other document. I acknowledge the AILC collects private personal information for the purposes of allowing me to participate in training programs and I give permission for this to occur: Y / N (Please circle) Please understand that you have a right not to provide personal information, but this may prevent you from participating with the AILC. AILC may use your information to offer you other AILC products & services. ¨ Please tick this box if you do not wish to receive these offers.

Name Signature Date

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