Ahmed Hussain, CBCP Permanent Address: B/Block C/74 Sonari Jamshedpur Jharkhand India – 831011Current Address: #49, 2nd main 2nd cross L.B.S Nagar Bangalore - 560017Contact No.: +91 9742385543E-Mail: ahmedhussain.badshah@gmail.comDate of Birth: 29 Jan 1985Sex: MaleReligious: MuslimNationality: IndianMarital Status: MarriedUS B1/B2 Visa valid till: Aug 2026Indian Passport valid till: Aug 2022

Seeking Managerial level assignments in Business Continuity Management / Risk Management / Operational Auditing / Information Security Practices / Compliance with a leading organisation

Preferred location: India & Gulf CountriesPROFILE SNAPSHOT

Offering nearly 9+ years of rich experience in Business Continuity Management, Risk Management, Risk based operational auditing, Information Security, Compliance and BPO Operations (Contact Centre Management).

Experience in implementing Information Systems procedures, maintenance & auditing as per management standard requirements under BCMS, ISMS and QMS.

Hands on experience of ISMS implementation and process improvements. Demonstrated hands on in the development and implementation of IS

strategic plans, to ensure company growth. Proficient in handling audits in compliance to the rules and regulation laid by

various governing bodies. Well versed with ISMS, BCM and Risk Management frameworks. Experience in doing pre assessment and coordinating with external auditors

for Management systems audits. Risk based audit methodologies Hands on experience in various risk assessment methodologies Performed numerous Risk assessment, Business Impact Analysis and BC/DR

Planning & Testing (including Table Top Exercise, Call Tree Testing and full scale simulation of BCP/DRP)

Hands on experience to design & implement robust controls from process improvement and risk management prospective.

Auditing of processes covering various business function to ensure their alignment to the Business objectives, Contractual Compliance and Legal & Regulatory requirements.

Developing and auditing of policies and standard operating procedures covering various business processes (such as HR, Finance, Operations and Marketing)

Comprehensive understanding of Contact Centre, ITES, Business Support Services and Automobile Industry.

Training new employees on Business Continuity Management, Information Security and Process Compliance

SCHOLASTICS

Bachelor of Business Management (Marketing) from Bangalore University - completed in 2009 Master of Business Administration (Finance and Systems) from Bangalore University - completed in 2012

CERTIFICATIONS

Diploma in Computer Applications- completed in Jun 2001 Advance diploma in Computer Applications- completed in Oct 2002 ISO 27001:2013 Lead Auditor from BSI - completed in Apr 2014 ISO 22301:2012 Lead Implementer from BSI - completed in Sep 2014 CBCP (Certified Business Continuity Professional) from DRI International - certified in Dec 2016ORGANISATIONAL SCAN

Skill SetBusiness Continuity

ManagementISO 22301 LI & 27000 LA

Risk ManagementPolicy and SOP Development

Information Security Risk based Operational Audits

Controls Design & TestingContractual Compliance

Contact Centre ManagementMIS Reporting

Compliance Trainings

Dec 2015 to Till Date Altisource, BangaloreAssistant Manager – Business Continuity Planning

Apr 2015 to Sep 2015 Al Futtaim Motors, DubaiManager – Process and Compliance

Nov 2013 to Apr 2015 HCL Technologies, Bangalore Associate Manager – Information Security

Jan 2013 to Oct 2013 EXL Service, BangaloreAssistant Manager – Internal Controls & Audit

Jan 2007 to Dec 2012 Accenture, BangaloreCustomer Service Advisor (Jan 2007 to Dec 2008)Technical Support Representative (Jan 2009 to Sep 2010)Risk & Compliance Reporting Analyst (Oct 2010 to Sep 2011)Risk Management Representative (Oct 2011 to Dec 2012)

AREAS OF EXPERTISEBusiness Continuity Management

Managing BCM program design and deployment Conducting Risk assessment and Business impact analysis (BIA) Ensuring training and awareness of response/recovery team members, as well as employees in general Identifying and implementing continuity strategies that best in meeting the organization’s needs, based on a cost-

benefit analysis and driven by the results of the BIA and risk assessment End to end planning of Business Continuity and Disaster Recovery Documenting response, recovery and restoration procedures to enable effective business continuity operations Validating and continuously improving business continuity strategies and plans (BCP / DR Testing) Establishing compliance with internal and third-party business continuity standards

Risk Management

Risk Identification and Characterization of Threats Assessing the vulnerability of critical assets and processes to specific threats Determining the likelihood of the risk and consequences of specific types of attacks on specific assets and

processes Identifying and implementing ways to reduce business risks Prioritizing risk reduction measures based on a strategy to meet the business objectives Contributing to the process improvement and value creation by the means of risk reduction

Information Security

Supporting Information Security functions involving in determining security objectives, designing & implementing security controls, policies & procedures to facilitate organizational information security

Instituting internal control systems viz. Physical & Logical access controls, application security, Backup, AV & Patch management, DLP and Change management

Performing Information Security risk assessments for Enabling functions & Business processes Provides direct training and oversight to all employees on user level policies & procedures. Initiates, facilitates and

promotes activities to create information security awareness within the organization Understand Corporate Incident Management process and requirements, and in the event of an incident work

closely with corporate security teams

Auditing

Ensuring the compliance, planning and coordinating with the external auditors for certification audits SSAE 16 and ISO 27001

Conducting internal and operational audit including ISO 27001, ISO 9000 and client specific compliance audits Overseeing internal audit of companies including setting up internal audit systems, preparation internal audit

calendar & monitoring the implementation of systems Planning & managing the activities for ensuring completion of internal and external audit for various clients

including preparation and discussion audit report

BPO Operations (Contact Centre Management)

Staffing and resource management MIS Reporting of Key Performance Indicators (such as Quality, CSATs, AHT and FCR)

Conducting process, pre-process and refresher training Managing process and contractual compliance

ADD-ON SKILLS

Proficient in verbal and written communication in English and Hindi Fluent in speaking Urdu language Proficient in using MS Office (such as MS Word, MS Excel, MS PowerPoint and MS Visio) Extensive Knowledge of investment in Equity, Futures and Commodity markets

ACHIVEMENTS

Numerous Awards in Painting and Quizzing from 1995 to 2005 Numero Uno Award (Accenture) – Jul 2008 Numero Uno Award (Accenture) – Fed 2010 Whiz (The Accenture – CIMA Business Challenge) Winner Chennai level and Finalist India level - 2012

HOBBIESPaintingPlaying Online Games – Strategy and MMORPG Games Social Networking