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ASSOCIATION your ANNUAL MEETING your HOSPITAL your ARKANSAS HOSPITAL ASSOCIATION 88 TH ANNUAL MEETING AND TRADE SHOW OCTOBER 3-5, 2018 | LITTLE ROCK MARRIOTT AND STATEHOUSE CONVENTION CENTER

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Page 1: AHA 18 AnnMeet web - arkhospitals.orgarkhospitals.org/calendarpdf/2018AnnualMeeting.pdfthem; marketing events using Facebook and more. Upon completion of this session, you will have

ASSOCIATIONyour

ANNUAL MEETINGyour

HOSPITALyour

ARKANSAS HOSPITAL ASSOCIATION 88TH ANNUAL MEETING AND TRADE SHOW

OCTOBER 3-5, 2018 | LITTLE ROCK MARRIOTT AND STATEHOUSE CONVENTION CENTER

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CHANGES FOR 2018!Coffee Sponsor AHA ServicesAll attendees will receive a wristband which can be used for complimentary coffee and beverages in the Starbucks Café located on the lobby level of the Little Rock Marriott. Please make sure you have your wristband on at all times to take part in this benefit.

Hospitality Sponsors BXS Insurance and Chartis Center for Rural Health/iVantageAll attendees will receive tickets to use during Thursday’s Trade Show for hospitality beverages during the designated Hospitality Time from 3:15 p.m. – 4:00 p.m.

Hotel Room Key Sponsor QualivisAttendees staying at the Little Rock Marriott will receive a specially designed key card for their hotel room.

Parking Sponsor Arthur J. Gallagher & Co. Attendees can enjoy complimentary parking at the Convention District Public Parking Garage (S. Main Street) and Robinson Center Garage (W. Markham St.). Make sure to bring your garage parking tickets to the registration table at the Annual Meeting or Trade Show to get them “stamped” – Don’t miss out on FREE PARKING!

Wi-Fi Sponsor Friday, Eldredge & Clark, LLPWi-Fi will be complimentary throughout the Little Rock Marriott. A special password will be provided to all attendees for use.

Don’t Miss the 2018 Trade ShowOVER 100 VENDORS – READY TO SOLVE YOUR PROBLEMS!Thursday, October 4, 2018 – Statehouse Convention Center

Heather Brown will Serve as the 2018 Emcee!

Prizes!Be sure to interact with sponsors and exhibitors in their booths for special give-a-ways!

Additional Drawings will be conducted throughout the Trade Show – you could win prizes from exhibitors or one of the cash prizes provided by the Arkansas Hospital Association:

$100 - $175 - $250One lucky CEO will win $750

Must be present to win.

Please find these Sponsor Representatives at the Annual Meeting to Thank Them for Their Support!

Cover by

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Wednesday, October 39:00 a.m. – 6:00 p.m. REGISTRATION – Mezzanine

Lobby

9:30 a.m. – 3:30 p.m. LEADERSHIP WORKSHOP – Salon C

The Refreshing Leader

Target Audience: CEOs, COOs, CFOs, CNOs, Physicians, Nurses, Quality Managers/Directors, Risk Management Directors, Compliance Managers, Marketing and PR Directors, Human Resource Managers and Individuals in a Managerial/Leadership Role

Faculty: Kirk Weisler, Chief Morale Officer to Companies and Organizations Around the Globe; Past Leader, National Speakers Association

Kirk’s unique background as a U.S. Army Ranger, a member of the 19th Special Forces Chaplaincy, his work with at-risk youth and experience as a master team builder will engage attendees and allow them to walk away with fun, refreshing new ideas to build the culture of a great team – relationship building, trust, clarity of vision and purpose – with a focus on re-inventing yourself as a leader who inspires, engages and who leaves others feeling refreshed.

Great leaders know they must take time to replenish themselves to keep their leadership spirit fresh and their perspective positive. This workshop promises to help leaders like you do just that.

RE-FRESH your perspective

RE-CHARGE your batteries

RE-PLENISH your leadership spirit

The journey from mere management back to refresh-ing leader is a challenging one... but it is certainly one worth taking! You will leave this workshop with a

personal leadership action plan to help you walk and talk in a more refreshing way.

5.0 Continuing Education Hours Applied For: ACHE Qualified Education Hours, Arkansas Office of Long-Term Care Hours, Certified Professional Healthcare Quality Hours and Nursing Contact Hours

12:00 p.m. – 12:45 p.m. LEADERSHIP WORKSHOP LUNCHEON – Salon B

1:00 p.m. – 2:30 p.m. ARKANSAS HEALTH EXECUTIVES FORUM BOARD MEETING – Peck Room

3:45 p.m. – 5:15 p.m. AHA BOARD MEETING – Arkansas Ballroom

AHA Nominating Committee Meeting to follow.

6:00 p.m. – 8:00 p.m. AHA MEMBERSHIP RECEPTION – Salon C

Sponsored by Arkansas Blue Cross and Blue Shield

Thursday, October 47:00 a.m. – 6:30 p.m. REGISTRATION – Mezzanine

Lobby

7:30 a.m. – 9:00 a.m. CONCURRENT TOPICS OF FOCUS

HOT TOPIC 1 – Salon C

Healthcare Reform Breakfast: Legacy Healthcare at the CrossroadsSponsored by Qualivis

Target Audience: CEOs, Trustees, Government Relations Officers and other Healthcare Leaders

Faculty: Ken Kaufman, Managing Director and Chair, Kaufman, Hall & Associates, LLC, Skokie, Illinois

Arkansas Hospital Association88TH ANNUAL MEETING AND TRADE SHOW

October 3-5, 2018

Kirk Weisler

Ken Kaufman

your HOSPITAL

your ASSOCIATION

your ANNUAL MEETING

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The traditional healthcare model is being challenged by large, innovative companies who are developing the capability for a more convenient, contemporary, high-tech healthcare experience. To remain relevant in this far more demanding environment, legacy healthcare systems need to learn from these new entrants and improve cost structure and remove the “friction” in the healthcare experience.

This session will identify characteristics of new healthcare competitors; describe ways in which these competitors pose a threat to legacy providers; and identify key strategic challenges for legacy providers to remain relevant.

1.5 Continuing Education Hours Applied For: ACHE Qualified Education Hours, Arkansas Office of Long-Term Care Hours and Nursing Contact Hours

HOT TOPIC 2 – Arkansas Ballroom

Commitment to Zero Harm: The Journey to High Reliability

Target Audience: Physicians, CNOs and Nurses at all Levels, Quality Directors/Managers and Risk Managers

Faculty: Michael Shabot, MD, Chief Medical Officer, Memorial Hermann Health System, Houston, Texas

Although high reliability is clearly possible in complex industries, the question remains how and if it can be achieved in healthcare. Unfortunately, traditional quality improvement methods do not lead to high reliability. This presentation will teach the requirements for starting on a high reliability journey and the tools to achieve it over time. The critical importance of leadership commitment will be dis-cussed, along with involvement of key stakeholders, the tools of robust process improvement and the business case for high reliability. Sustainability is the major goal, and that can occur only if the organiza-tion’s culture changes. Attendees will take away specific, concrete and practical tools they can put to immediate use in the quest for high reliability.

1.5 Continuing Education Hours Applied For: ACHE Qualified Education Hours, Arkansas Office of Long-Term Care Hours, Certified Professional Healthcare Quality Hours, Nursing Contact Hours and Risk Management Hours

HOT TOPIC 3 – Hoffman Room

Facebook: Best Practices for Communicating, Networking and Educating

Target Audience: Marketing and PR Directors, Foundation Managers/Directors, Public Information Officers and IT Directors

Faculty: Shelley Roth, President, Springboard Ventures, Inc., Houston, Texas

In this session, we will cover best practices for doc-tors/nurses, hospital staff and current/future patient communities. After attending this session, you will gain a better understanding of how to communicate and increase engagement across all audiences. You will learn what engaging content looks like and why it’s so important to increase exposure; why video matters; how to create Facebook groups and use them; marketing events using Facebook and more.

Upon completion of this session, you will have a better understanding of:

Facebook Newsfeed – What content to post and what not to post for better engagement; Facebook’s LIVE Video Streaming App – Why video rules Facebook’s future & how to use it for growth;Facebook Ads – Drive engagement and page likes via ads and learn how to select a very targeted audience for the best conversion rates; Facebook Insights – Understanding the statistics on your page – who’s your audience; Groups and why they are so important for communities in 2018 and beyond;

…and more.

1.5 Continuing Education Hours Applied For: ACHE Qualified Education Hours

HOT TOPIC 4 – Manning Room

The Current State of Cybersecurity in Healthcare: An OCR Investigator & A Cybersecurity Evangelist Discuss Target Audience: COOs, CFOs, Compliance Officers, Human Resources Directors/Personnel, Risk Managers and Legal Counsel

Faculty: Richard Staynings, Senior Vice President Chief Security and Trust Officer, Clearwater Compliance, LLC, Superior, Colorado

Shelley Roth

Richard Staynings

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Michael Shabot, MD

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Cecilia Velastegui, MA, Supervisor Equal Opportunity Specialist, U.S. Department of Health and Human Services, Office for Civil Rights, Southwest Regional OfficeMedical devices are growing globally by an average 20% per annum. The number of network connected IoT devices in hospitals continues to grow as auto-mation and outsourcing helps to cut costs and drive efficiency. Combined, these largely dumb devices far outnumber the managed workstations, laptops and servers that IT attempts to secure against a growing tsunami of global cyber threats.

A number of recent incidents concerning the security of medical devices, device recalls and increased public concern, has led to revised guidance from OIG, FDA and others including increased scrutiny by OCR of HIPAA risk assessments of medical devices and critical hospital non-IT systems. Many covered enti-ties and BAs are totally unaware of this requirement and will likely fall foul of the HIPAA Security Rule.

This session will explore IoT, Third Party Risk, and hot topics around OCR audits and investigations. The focus now has to be on the AVAILABILITY of critical healthcare systems rather than just the confidentiality of the data they store or process.

1.5 Continuing Education Hours Applied For: Compliance Hours, Continuing Legal Education and Risk Management Hours

9:15 a.m. – 11:15 a.m. AHA/AHAA OPENING SESSION – Salons A-B

Bo Ryall, AHA President and CEO

Darren Caldwell, AHA Chairman

Darlene Tuohy, AHAA President

KEYNOTE ADDRESSSponsored by AHA Services, Inc.

The Lessons of Watergate: A Behind the Scenes Look at the Reporting and Political Drama that Led to the Resignation of President Richard Nixon and Continues to Affect the Course of American History

Faculty: Carl Bernstein, Pulitzer Prize-Winning Journalist known for Breaking the Watergate Story; Political Analyst

In this entertaining and captivating presentation, Carl Bernstein, Pulitzer Prize-winning author and legendary journalist, will take you back to the time of Watergate and the issues surrounding it. Attendees will get to

hear about the stories from this historic time in a way that they have never heard, from a view that only those closest to the situation could have witnessed. The insights that Mr. Bernstein will bring to the audience will shed unique light on the Watergate coverup, and he will examine the impact that those actions have had on American History and our nation today.

1.0 Continuing Education Hours Applied For: ACHE Qualified Education Hours and Arkansas Office of Long-Term Care Hours

11:15 a.m. – 11:30 a.m. AHA ANNUAL MEETING HOUSE OF DELEGATES

CEOs of AHA member institutions are encouraged to attend.

11:45 a.m. – 1:15 p.m. HOT TOPIC LUNCHEONS

HOT TOPIC LUNCHEON A – Fulton Room (SHCC)

The Science of Leading with Emotional Intelligence

Target Audience: CNOs and Nurses at all Levels, Quality Managers/Directors, Physicians, Risk Managers, Case Managers, Social Workers and Patient/Family Engagement Staff

Faculty: Sara Ross, Vice President, Head of Innovation, Research and Training, Institute for Health and Human Potential (IHHP), Canada

When working in high pressure environments like a healthcare setting, it is essential that people can bring their “best self” to work daily. Surprisingly, the biggest obstacle to doing this isn’t a lack of expertise and technical skills, but instead, the strengthening of emotional intelligence (EI) skills. A set of skills critical to making good decisions, managing time and energy, adapting to changing environments and key to creating strong connections.

Whether a formal leader or not, this session will offer insights and actionable strategies by examining the science behind emotions. Building on cutting-edge research from positive psychology and neuroscience, Sara will teach you how to manage difficult emotions (and people), as well as how to more effectively and regularly leverage positive emotions.

Sara will draw on real-life examples from her coach-ing, training and consulting work across a diverse set of industries, as well as research conducted at IHHP helping audiences to:

leadership and performance.

Cecilia Velastegui

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Sara Ross

Carl Bernstein

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their (and others’) behavior under pressure.

more skillfully as pressure, tension and complexity increases.

effectively and authentically connect with others even in the most pressure-filled situations building trusting relationships and driving business outcomes.

1.5 Continuing Education Hours Applied For: ACHE Qualified Education Hours, Arkansas Office of Long-Term Care Hours, Certified Professional Healthcare Quality Hours, Nursing Contact Hours and Risk Management Hours

ArONE will hold its Annual Membership Meeting following the presentation.

HOT TOPIC LUNCHEON B – Hoffman Room

How to Measure Marketing that Results in Patient Acquisition

Target Audience: Marketing and PR Directors, Foundation Directors and Public Information Officers

Moderator:Bruce Trimble, MA, APR, Director of Business Development, The BridgeWay Hospital, North Little Rock

Panel:Bill Brookshire, Co-founder, Vines Brookshire, Little Rock

Todd Nighswonger, Senior Media Relations and Communications Specialist, Mercy Hospital, Fort Smith

It’s no secret that healthcare marketing for many has moved away from traditional media and embraced all things digital because it better targets patients/potential patients and is more easily measurable. The missing piece has been tracking and measuring how marketing and PR efforts result in patient acquisition/retention. This panel will provide ideas and best prac-tices that result in patient growth. There will be time for a Q&A discussion for others to share what they’ve done to solve the patient acquisition dilemma.

COAs showing 1.5 Clock Hours will be provided.

ASHMPR will hold its Annual Membership Meeting following the presentation.

HOT TOPIC LUNCHEON C – Pope Room (SHCC)

Tales from the Trenches: War Stories from the Defense Bar

Target Audience: COOs, CFOs, Compliance Officers, Human Resources Directors/Personnel, Risk Managers and Legal Counsel

Moderator:Megan Hargraves, Attorney, Mitchell, Williams, Selig, Gates & Woodyard, P.L.L.C.

Panel: Michelle Ator, Attorney, Friday, Eldredge & Clark, LLP

Walter Cox, Partner, Cox, Cox & Estes, PLLC

Jason Hendren, Partner, Wright, Lindsey & Jennings, LLP

This interactive panel discussion will focus on recent developments, trends and challenges in legal and risk management. Learn from these attorney experts about their real-life experiences representing hospi-tals, physicians and nurses in Arkansas to help you better identify and manage your hospital’s litigation risk and defense strategies.

1.25 Continuing Education Hours Applied For: Compliance Hours, Continuing Legal Education and Risk Management Hours

HOT TOPIC LUNCHEON D – Caraway I-III (SHCC)

ACHE/AHEF Lunch Panel

Provider-led Arkansas Shared Savings Entity: Adapting to a New Model of Care

Target Audience: CEOs, Trustees, Government Relations Officers and other C-Suite positions

Moderator:Jodiane Tritt, Vice President of Government Relations, Arkansas Hospital Association

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Bill Brookshire

Bruce Trimble

Todd Nighswonger

Megan Hargraves

Michelle Ator

Walter Cox

Jason Hendren

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Ian Lazarus

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Panel:Nicole May, Empower Healthcare Solutions

Michael McCabe, ForeverCare Health Plan

Jason Miller, Summit Community Care

John Ryan, Arkansas Total Care

The Provider-led Arkansas Shared Savings Entity (PASSE) is a new model of organized care that will address the needs of certain Medicaid beneficiaries who have complex behavioral health and intellectual and developmental disabilities service needs. Under this unique organized care model, providers of specialty and medical services will enter into new partnerships with experienced organizations that perform the administrative functions of managed care. Together, these groups of providers and their managed care partners will form a new business organization called a PASSE. This organized care model is designed to achieve savings over a five-year period in the overall effort to “bend the cost curve” of Medicaid and help the program become sustainable.

This panel discussion will provide healthcare execu-tives an understanding and tools to address the various needs of the population in the community and factors that influence the financial status of the organization.

1.5 Continuing Education Hours Applied For: ACHE Face-to-Face Hours and Arkansas Office of Long-term Care Hours

1:15 p.m. – 2:00 p.m. ACHE ADVANCEMENT (to Fellow) SESSION – Manning Room

1:15 p.m. – 4:00 p.m. AHA TRADE SHOW – Governor’s Halls I-II

See page 2 for more information on the AHA Trade Show – You Don’t Want to Miss the Fun!

6:00 p.m. – 6:45 p.m. AHA MEMBERSHIP RECEPTION – Salon C

Sponsored by Nabholz Construction Corporation

6:45 p.m. – 9:00 p.m. 2018 AHA AWARDS DINNER – Salon A-B

Join us to honor recipients of the 2018 A. Allen Weintraub Memorial Award, the AHA’s highest honor; the Distinguished Service Award; and the C. E. Melville Young Administrator of the Year Award.

The Awards Dinner will also feature presentation of the annual 2018 Diamond Awards honoring work by Arkansas hospital marketing and public relations professionals.

Friday, October 5

7:30 a.m. – 9:30 a.m. REGISTRATION – Salon A Foyer

8:00 a.m. – 11:00 a.m. ACHE FACE-TO-FACE WORKSHOP – Salon A

A Proven Formula for Achieving Enterprise Operational Excellence

Target Audience: CEOs, CFOs, COOs, CNOs, Nurse Managers/Directors, Quality Directors/Managers and anyone in a Managerial/Leadership Role

Faculty: Ian R. Lazarus, FACHE, Creative Healthcare, Solana Beach, California; Faculty, American College of Healthcare Executives

Attendees will learn how to create a robust cor-porate culture by combining essential elements to achieve sustainable improvement capability. A variety of memorable “proof of concept” exercises will be conducted to reinforce the role of each technique. Attendees will be asked to bring a process-improve-ment opportunity from your organization and work through it in the session along with your peer group.

Methods and techniques employed to support performance improvement initiatives in healthcare, with specific focus on Lean and Six Sigma will be discussed, as well as the business case for portfolio management, how it functions and how it guides the organization to do things right, while doing the right things. Attendees will identify how to implement change management techniques designed to maxi-mize positive interactions at all levels of the organiza-tion and to apply these techniques to a problem in your organization that you wish to solve with tools provided.

3.0 Continuing Education Hours Applied For: ACHE Face-to-Face Hours, Certified Professional Healthcare Quality Hours, Nursing Contact Hours and Arkansas Office of Long-Term Care Hours

11:00 a.m. ANNUAL MEETING ADJOURNS

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American College of Healthcare Executives (ACHE) Panel Discussion, Thursday, October 4This panel discussion has been developed and is presented locally by the Arkansas Hospital Association and the Arkansas Health Executives Forum. The American College of Healthcare Executives has awarded 1.5 Face-to-Face Education credit hours to this program. To receive credit, your name MUST appear on the sign-in sheet.

American College of Healthcare Executives (ACHE) Workshop, Friday, October 5This workshop is presented locally by the Arkansas Hospital Association and the Arkansas Health Executives Forum. The American College of Healthcare Executives has awarded 3 Face-to-Face Education credit hours to this program. To receive credit, participants’ names MUST appear on the sign-in sheet and appropriate registration fees must be paid.

American College of Healthcare Executives (ACHE) Qualified EducationThe Arkansas Hospital Association is authorized to award 8.7 hours of pre-approved ACHE Qualified Education credit (non-ACHE) for this program toward advancement, or recertification in the American College of Healthcare Executives. Participants in this program wishing to have the continuing education hours applied toward ACHE Qualified Education credit should indicate their attendance when submitting application to the American College of Healthcare Executives for advancement or recertification.

Participants are responsible for maintaining a record of their ACHE Qualified Education.

Compliance This education activity has been submitted to the Compliance Certification Board (CCB)® and is currently pending their review for approval of CCB CEUs.

Legal Continuing legal education credit hours have been applied for through the Arkansas Continuing Legal Education Board.

NursingNursing contact hours will be awarded to nurses attending designated sessions. Nurses must attend each session in its entirety and sign-in at each session.

The Arkansas Hospital Association is an approved provider of continuing nursing education by the Midwest Multistate Division, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.

Nursing Home AdministratorsThe Arkansas Hospital Association has applied for contact hours through the Arkansas Department of Health and Human Services Division of Medical Services Office of Long Term Care.

Quality Approval is pending for continuing education hours for CPHQ recertification by the Healthcare Quality Certification Board.

Risk Management This program is pending approval of continuing education credit through the American Society for Healthcare Risk Management.

CONT INU ING ED U CAT ION INFORMAT IO N

AHA Annual Meeting Educational Sessions, October 3-5

your HOSPITAL

your ASSOCIATION your ANNUAL MEETING

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CORPORATE SPONSORS AND TRADE SHOW EXHIBITORS

Diamond Sponsors

AHA Services, Inc.

Arkansas Blue Cross and Blue Shield

Berkeley Research Group, LLC

Platinum Sponsor

Nabholz Construction Corporation

Gold Sponsors

Clearwater Compliance, LLC

Mitchell, Williams, Selig, Gates & Woodyard, PLLC

Silver Sponsors

Arkansas Foundation for Medical Care

Baldwin & Shell Construction Company

BKD, LLP

Clark Contractors, LLC

Correct Care, Inc.

Horne LLP

HSS, Inc.

Image Works Commercial Interiors

Merritt Hawkins An AMN Healthcare Company

State Health Alliance for Records Exchange (SHARE)

Vizient, Inc.

Copper SponsorsImpact Healthcare Solutions

XMC Inc.

Coffee SponsorAHA Services, Inc.

Hospitality SponsorsBXS Insurance

Chartis Center for Rural Health/iVantage

Hotel Room Key SponsorQualivis

Parking SponsorArthur J. Gallagher & Co.

Wi-Fi SponsorFriday, Eldredge & Clark, LLP

360 Degree Medicine

ACS - Administrative Consultant Service, LLC

Advanced Cabling System, Inc.

AHA Workers’ Compensation Self-Insured Trust

Airgas Healthcare An Air Liquide Company

American Data Network

ArCom Systems, Inc.

Arkansas Blood Institute

Arkansas Health & Wellness

ARORA

ATG-Advanced Technologies Group, Inc.

C.R. Crawford Construction, LLC

Canon Solutions America

Chem-Aqua, Inc.

Collective Medical

Compdata Surveys & Consulting

Crews & Associates, Inc.

Cromwell Architects Engineers, Inc.

DMI Solutions, Inc.

DocuVoice, LLC

Evident, LLC

Health eCareers

Hill-Rom

LHC Group, Inc.

Liberty Mutual Insurance

LifeLinc Anesthesia

Morgan Hunter HealthSearch, Inc.

PIC 1 Medical/Umano

PLICO

Polk Stanley Wilcox Architects

Powers of Arkansas

ProAssurance Corp.

Professional Credit Management, Inc.

PYA, P.C.

Remi

Rich and Cartmill, Inc.

Ritter Communications

Samsung Medical Imaging

SimpliFi

Sound Inpatient Physicians

Southeast Imaging

Storm Medical Equipment, Inc.

ThyssenKrupp Elevator Americas

Travel Nurse Across America

TruBridge

UAMS Center for Distance Health

UAMS Physician Relations

University of Arkansas, Little Rock Weekend MBA Program

USDA Rural Development

Voice Products, Inc.

VSP - Vision Service Plan

Welch, Couch & Company, PA

Zelis Healthcare

The Arkansas Hospital Association wishes to express its appreciation to these Corporate Sponsors and Exhibitors who have contributed to the 2018 Annual Meeting.

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your HOSPITAL

your ASSOCIATION your ANNUAL MEETING

Each participant planning to attend the 2018 AHA

Annual Meeting and Trade Show must complete and

return a registration form and all fees to the AHA by

4:30 p.m., Monday, September 24, 2018. After that

time, advance registration will close, and participants

must register on site (see program agenda for

registration times).

Name badges and additional information can be

picked up at the AHA Registration Desk located in

the Mezzanine Lobby of Little Rock Marriott during

designated registration times (see program agenda).

Please contact the education department at

(501) 224-7878 with questions about registration.

Questions concerning meetings or program content

should be directed to Lyndsey Dumas at (501) 224-

7878 or [email protected].

AHA Is Going GreenPhysical packets will not be available on site at the

Annual Meeting. In an effort to go green, packet

information, handouts and additional materials will

be available to all registrants online. A link will be

provided to all registrants so that they may have

access to this information prior to October 3rd.

Cancellation PolicyRefunds, minus a $50 processing fee, will be

granted if requests are received in writing by the

AHA on or before September 24. No refunds after

that date. Unpaid registrants who fail to attend

must pay the entire registration fee. Substitutions,

however, are permitted. Registrations that are faxed

are subject to the same cancellation policy. Fax

refund requests to the education department at

(501) 224-0519.

Dress

Business casual is appropriate for all events. Please

note that meeting room temperatures often are

difficult to moderate, so dressing in layers is

suggested.

Event Tickets/Fees

Event ticket fees are listed on the registration form

and are in addition to the AHA member registration

fees. Participants are encouraged to complete and

return the registration form promptly. If available,

unallocated tickets will be sold at the registration

desk. Meal tickets are guaranteed in advance and

are not refundable after September 24.

Parking

Annual Meeting participants are urged to allow extra

time to secure parking in downtown Little Rock. The

Little Rock Marriott offers valet parking ($15 per day

or $22 for overnight parking). Additional parking is

available at the following locations:

block south of the Little Rock Marriott)

Hotel, a short walk from the Little Rock Marriott)

Parking at the garages above is complimentary

with stamped parking ticket from AHA

registration desk. See page 2 for more

information.

Hotel Accommodations

A room block has been reserved for October 2-4 at

the Little Rock Marriott, which is located at Three

Statehouse Plaza in downtown Little Rock. To take

advantage of the annual meeting rate of $183 for

single or double occupancy, please identify yourself

as an AHA Annual Meeting registrant. The room

block will expire on September 4. Reservations after

that date will be subject to availability.

To make reservations, contact the Little Rock

Marriott at (501) 906-4000. All reservation

requests/changes should be made directly with the

hotel. Check-in time is 3:00 p.m. and checkout is

12:00 noon. To make reservations online, visit the

AHA Annual Meeting page at

www.arkhospitals.org/events/Annual-Meeting.

E V E N T I N F O R M A T I O N

10

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ARKANSAS HOSPITAL ASSOCIATION88TH ANNUAL MEETING AND TRADE SHOW, October 3-5, 2018

Advance Registration Deadline – 4:30 p.m., Monday, September 24ONE registration form per person.

AHA OFFICE USE ONLY ID _________________ SPEAK_____ SPON _____ COMP _____ AUTH _____ IMIS ____ CONFIRM_______NOTE _____________________________________________________________________________________________________

Please type or print. Reproduce form for additional enrollments.

Name ______________________________________________________________ Title _______________________________________________

Hospital/Organization ____________________________________________________________________________________________________

Mailing Address, City, State, Zip ___________________________________________________________________________________________

Email Address _______________________________________________ Telephone_________________________________________________

CHECK FOR REGISTRATION AND SPECIAL EVENTS FEE ATTENDANCE AMT. DUE

Wednesday, October 3A. Leadership Workshop (9:30 a.m.) ............................................................................................... $125 $ ____________B. Membership Reception (6:00 p.m.) ............................................................................................... N/A #______

Thursday, October 4To attend any sessions on this day, you must pay the Thursday Registration Fee (Item C). This fee will cover your attendance to the Keynote Address, one morning session and one luncheon. C. Registration Fee ..................................................................................................................................$125 $ ____________

(1) You MUST Choose ONE Morning Session (7:30 a.m.):Hot Topic 1: Healthcare Reform Breakfast: Legacy Healthcare ...............................................................Hot Topic 2: Commitment to Zero Harm .................................................................................................Hot Topic 3: Facebook: Best Practices ...................................................................................................Hot Topic 4: Cybersecurity in Healthcare ...............................................................................................

(2) You MUST Choose ONE Hot Topic Luncheon (11:45 a.m.):Hot Topic Luncheon A: Emotional Intelligence ......................................................................................Hot Topic Luncheon B: How to Measure Marketing ...............................................................................Hot Topic Luncheon C: War Stories from the Defense Bar .....................................................................Hot Topic Luncheon D: PASSE Panel (ACHE/AHEF) ................................................................................

(3) ACHE Advancement Session (1:15 p.m.) ..................................................................................................

D. AHA Annual Awards Dinner (6:45 p.m.) .................................................................................................$50 #______ $ ____________

Friday, October 5E. ACHE Face-to-Face Workshop (8:00 a.m.)

Registration fee to receive Face-to-Face ACHE Hours .............................................................$250 $ ____________Registration fee with CE hours (Does not Include ACHE Face-to-Face Hours) .........................$100 $ ____________

OTHER FEESF. Hospital Administration graduate students, not employed by a hospital (must pre-pay) .................. $25 $ ____________

Note: AHA educational events are not available to persons from hospitals that are eligible for AHA membership, but choose not to become members.

Total Due (Registration Fees and Special Event Tickets) $ ____________PAYMENT

Enclosed is my check made payable to the Arkansas Hospital Association.

I authorize AHA to charge my: MasterCard VISA (AmEx and Discover not accepted) CVV ________________________

Account number _____________________________________ Exp. date ______________ Phone _________________________

Cardholder’s name ___________________________________ Cardholder’s signature____________________________________

Billing address ____________________________________________________________________________________________

Mail form and payment to be received by the AHA no later than September 24 to:Arkansas Hospital Association, 419 Natural Resources Dr., Little Rock, AR 72205; or fax form with credit card payment to (501) 224-0519.

Page 12: AHA 18 AnnMeet web - arkhospitals.orgarkhospitals.org/calendarpdf/2018AnnualMeeting.pdfthem; marketing events using Facebook and more. Upon completion of this session, you will have

ARKANSAS HOSPITAL ASSOCIATION419 NATURAL RESOURCES DRIVE | LITTLE ROCK, ARKANSAS 72205

501.224.7878 | WWW.ARKHOSPITALS.ORG | [email protected]