Agreeing Themes for our Workduring 2014 – 2015Vanessa Barrett

Our function is to give people a voice and help them get the best out of

local health and social care services. We do this by:

Gathering information and opinions about local services. We go out into communities and hold local meetings to gather evidence and ask for opinions on specific issues.

Recruiting volunteers to ensure we can offer a ‘lay person’s’ perspective

Organising Enter and View visits to local services including hospitals, care homes, GP and dental surgeries, social care and community health services

Providing a ‘signposting’ to services to the public who contact us

Local PrioritiesHealth & Wellbeing

BoardClinical

Commissioning Group

NHS Outcomes framework

Adult Social Care Framework

Health Inequalities Preventing premature deaths

Lifestyle & health choices

Long term conditions (LTCs) & preventative care

Enhancing quality of life for people with LTCs

Quality of life for people with care & support needs

Emotional & mental health

Dementia Challenge

Promoting independence

Medicines management

Promoting recovery Delaying need for care & support

Seamless services Planned & emergency care

‘Friends & family’ test

Safeguarding vulnerable adults

An integrated approach

Planning Workshop agree PURPOSE of themed programme

Invite wide range of service users, family carers, charities, service providers, health & social care professionals appropriate to the theme to a planning workshop at Healthwatch Shropshire

Identify Leads for each element of the programme

Shaping the detail of the various activities e.g. premises to be visited, community engagement events to be organised; obtaining service users’ stories

Organise Enter and View (E&V) visits

Agree dates and times of proposed visits e.g. to hospital services; respite and day services; care homes; GP practices; community health and social services

Implement the programme over the agreed timescale

Produce a final report Collate reports on each activity strand