Agile Business Intelligence in the Large Enterprise

8/3/2019 Agile Business Intelligence in the Large Enterprise

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PRESENTATION FOR THE AUSTRALIAN CHAPTER OFTHE DATA WAREHOUSE INSTITUTE

AGILE BUSINESS INTELLIGENCE

Jason Sharpe

Telstra

Enterprise & Government

06 October 2010


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AGILE SOFTWARE DEVELOPMENT IS A GROUP OFSOFTWARE DEVELOPMENT METHODOLOGIES BASED

ON ITERATIVE AND INCREMENTAL DEVELOPMENT,WHERE REQUIREMENTS AND SOLUTIONS EVOLVE

THROUGH COLLABORATION BETWEEN SELF-, - .

August 2010, from Wikipedia, the free encyclopedia

(Redirected from Agile Manifesto)

Jason Sharpe | Agile BI in the Large Enterprise | Telstra Unrestricted | Final


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ABSTRACT & TOPICS

Telstra is the largest telecommunications provider in Australia with an enterprise datawarehouse program, 7 legacy data warehouses, over 120 data marts, many reportingsystems, multiple business units and centralised IT and Finance.

With the business and technical landscapes continuously changing and the timeavailable to adapt and respond to those changes continuously decreasing, Telstra ispursuing a Collaborative Information Management Approach to enable agile businessintelligence.

This resentation will discuss motivation theor and a roach to a ile business

intelligence in the large enterprise.

Topics:

Business & Technical Challenges

Natural Systems

Complex Adaptive Systems

Making Best Use of All Levels of BI Maturity

Enabling Collaborative Information Management

Governing towards a Single View of Truth



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BUSINESS & TECHNICAL CHALLENGES

Business Challenges

Dynamic external business environment

Dynamic internal business organisation

Decreasing time to market or respond

Timely access to [quality and complete] information

Profitability pressures on more cost efficient solutions

Technical Challenges

Incorporating data from new, transient and legacy systems

Too many BI technologies with too few and varying skills

One size does not fit all, not all data suited for the EDW

Addressing tactical needs whilst pursuing strategic plans

Aligning business intelligence teams across the enterprise



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THEORY OF NATURAL SYSTEMS

Water & Environment

Natural systems have evolved with large central components servicing and beingserviced by a distribution network of smaller components that are equally as importantas the central components. All are needed in balance to operate as a whole.

SOURCE: The National Centre for Atmospheric Research SOURCE: www.worldinvisible.com



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COMPLEX ADAPTIVE SYSTEMS

Complex adaptive systems are special cases of complex systems. They arecomplexin that they are diverse and made up of multiple interconnected elements(and so a part of network science) and adaptive in that they have the capacity tochange and learn from experience.

SOURCE: Wikipedia



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MAKING BEST USE OF ALL LEVELS OF BI MATURITY

1Ad-Hoc

2Repeatable

3Defined

4Integrated

5Optimised

by teams ofindividuals usinga shared system

to support

by LOB forimplementation and

support by ITto support

by F&A usingdefinitionsprovided by LOB

using systemsimplemented andsupported by ITthat is used tosupport

byTransformationProgram with

input from LOB &F&A to enableLOB & FA& tosupport

workperformed byIndividuals to

support

InformationFlow

BI Software

Processes

People

Data Content

Data Structures

Infrastructure

Logical 3NF

Cognos / BO

CubesStar Schemas

Teradata

Fat TablesExtracts

MicrosoftSASXcelcius, SAS

Laptop + AAMIE

Performance Financial All Content

ITFinanceBI COEWork GroupsIndividuals

Marketing Operational

Operations ReportingAnalysisModelling Data Warehousing

& One-Offs

Businesses

Units

Business Units

e

EnterpriseReps DSC F&A IT

IDM IDM/CIMA CIMA EDW

Typical



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ENABLING COLLABORATIVE INFORMATION MANAGEMENT

1 2 3 4 5

TE&G withCorp Mktg

TE&G CKI withDWSA and TEG

F&A

TE&G CKI withDWSA and Corp

F&A

TE&G with Corp ITand Corp F&A

Will be for cross-BUDashboards & Reports and

self-service dataexploration and reporting

Will be forBusiness UnitDashboards& Reports

Will be forexclusiveuse with

SASEnt-MinerFor datamining

Will be for usewith SAS

Ent-Guide orBI-MAXFor self-

service queries

To enable collaborative information management,we have first enabled power users at level 1 andare adding in more users as we progress to level 5.

Ad-Hoc Repeatable Defined Integrated Optimised

TacticalCIMA via EDW

AAMIE

Ad-HocQueries

Business UnitDashboards

and Reports

Cross-BUDashboards& Reports

IDMTEG

CVA D&B MAXIM

IDMCORP

CIMASandpits

EnterpriseData

Warehouse

RAPTOR EPMAcct PlansStop Gap MeasureInterim Data Mart

EnterpriseDashboards& Reports

Initial CapabilityAAMIE

StrategicEDW

DataMining



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A COLLABORATIVE INFORMATION MANAGEMENT APPROACH

Agile data warehousing with integrated sandboxing will enable business units to self-manage data from their systems and blend that data with enterprise data fromcorporate systems through a suite of enterprise grade reporting architectures.



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Operating ModelTE&G Alignment to Cross-Company Governances & Forums

Cross-Company Data

Governance

EDW Program

Cor F&A EIM

TE&GJ Sharpe

Cross-CompanyReporting & Metrics

Governance

Cross-Company Data& Reporting Strategy

& Architecture

J Hebden

Corp F&AS Dorrington

Business UnitRepresentatives

TE&G Data Stewards Council

Report Rationalisation Dashboard Enablement Data Quality ImprovementCollaboration & Knowledge

Cross-Company Governances & Forums

EDW Key Advisers & CSA Program Governance Enterprise Reporting Governance EDMS Program GovernanceTelstra Business Intelligence Forum

Telstra Collaboration & Knowledge Mgmt Forum

TE&G CKI Team

Operational BI Performance BI Predictive BI

CK Mgmt

Corp IT S&AM Kortink



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Operating ModelTE&G VBM Business Intelligence Review April 2008

Other Groups Requesting Support

NA&S

NES

TPM

TEG OpsCKI

TEG OpsCKI

TE&G DataStewards



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Operating ModelTE&G VBM Business Intelligence Review April 2008



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REFLECTION

Business & Technical Challenges

Natural Systems

Complex Adaptive Systems

Making Best Use of All Levels of BI Maturity

Governing towards a Single View of Truth

With the business and technical landscapescontinuously changing and the time available to

adapt and respond to those changes continuouslydecreasing, Telstra is pursuing a CollaborativeInformation Management Approach to enableagile business intelligence.


Documents

Agile Business Intelligence in the Large Enterprise