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AgendaAdvice on Introductions
Qualities of Interpersonal Communication and Perception
Ethics in Communication
Motives in Communication
Overcoming Obstacles to Clear Thinking and Perception Checking
Advice on Introductions
Pause – Speak – Pause
Introduction Mechanics
Delivery- poise, volume, eye contact
Communication Apprehension
AgendaAdvice on Introductions
Qualities of Interpersonal Communication and PerceptionEthics in Communication
Motives in Communication
Overcoming Obstacles to Clear Thinking and Perception Checking
What are the Qualities of Interpersonal Communication?
Not just face-to-face, but interactions that treat others as unique, authentic individuals rather than as someone as an object or performing a role
Simultaneous
Mutual influence
Used to manage relationships
Chapter 3: Perception
Perception Experience Results of p. 74 activity
Preconceived Explanations Results of p. 89 activity
AgendaAdvice on Introductions
Qualities of Interpersonal Communication and Perception
Ethics in CommunicationMotives in Communication
Overcoming Obstacles to Clear Thinking and Perception Checking
Ethics of Communication
Ethics Judged by Ends SoughtProblem 1: worthy ends can be
found to rationalize anythingProblem 2: ends may be
defined in very different ways
Ethics of Communication
Ethics Judged by Means UsedProblem 1: there may be
competing goalsProblem 2: strained when
dealing with unethical or totalitarian societies
Ethics of Communication
Ethics Judged by Speaker’s IntentionsProblem 1: may excuse
disgraceful choicesProblem 2: actually just relies
on the ends sought
Ethics of Communication
Ethics Judged by the Situation
Defined: the view that “the right solution to any moral problem depends much more on the situation itself than on any general, external code; and that the key to the solution is always love”
AgendaAdvice on Introductions
Qualities of Interpersonal Communication and Perception
Ethics in Communication
Motives in CommunicationOvercoming Obstacles to Clear Thinking and Perception Checking
Motives of Communicators
Motives of Communicators
Physiological
Physiological
Safety
Motives of Communicators
Physiological
Safety
Belongingness
Motives of Communicators
Physiological
Safety
Belongingness
Esteem
Motives of Communicators
Physiological
Safety
Belongingness
Esteem
Self Actualization
Motives of Communicators
ExerciseApplication of
Motives
AgendaAdvice on IntroductionsQualities of Interpersonal Communication and PerceptionEthics in CommunicationMotives in Communication
Overcoming Obstacles to Clear Thinking and Perception Checking
Barriers to Accurate Barriers to Accurate PerceptionPerception
Ignoring InformationIgnoring Information
OvergeneralizingOvergeneralizing
OversimplifyingOversimplifying
StereotypingStereotyping
Imposing ConsistencyImposing Consistency
Focusing on NegativeFocusing on Negative
Perception Checking
Describe the other person’s behavior
Give your interpretation of the it
Ask if the perceptions are accurate
Take a Break!Take a Break!
We will resume in 10 minutesWe will resume in 10 minutes