Age uk mid mersey ebook

Guide to services 2015-16Working with and for older people in Halton, Knowsley, St Helens & Warrington

Registered charity number 1003476 www.ageuk.org.uk/midmersey

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Mid Mersey

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This booklet details the services and activities offered by Age UK Mid Mersey. We are a local organisation, run by local people and we exist solely for the benefit of local residents. Age UK Mid Mersey (the working name of Age Concern Mid Mersey) was formed in 2008 with the merger of three local Age Concern organisations: Halton (Runcorn and Widnes), St Helens and Warrington. 2015 has seen the addition of Knowsley in the form of the Roby Community Hub – a new social and activity centre for the local community.

Altogether, we have many more years of experience delivering a wide range of trusted services to people aged 50+ within each of the boroughs, with St Helens celebrating its 40th anniversary last year.

Later life can present a whole range of different decisions, options and challenges, and we have helped many older people to feel safe and secure, to mix with others through a variety of activities, and to feel supported through the difficult times in their lives. Whether you are fit and active and looking for social activities or more frail and vulnerable and looking for high-quality support, Age UK Mid Mersey strives to ensure that older people are not forgotten and that their skills and experience are embraced, enhanced and valued within our communities. We believe that older people deserve high-quality professional services and activities throughout their later years and we are committed to making sure that we can make later life a fulfilling and enjoyable experience for everyone. We value the support we receive from our dedicated volunteers, sponsors and donors in helping us to achieve this.

I would urge you to read all the information in this booklet. Services we offer may not all be relevant to you now, but may be of use to you or someone you know in the future.

With best wishes,

Mark Lunney CMgr Chief Executive Section Page Numbers Halton Knowsley St Helens Warrington Supporting our Work 4 4 4 4

Practical Support 9 14 18 26

Living Independently 10 15 19 26

HHaving Fun and Keeping Well - 15 19 27

Being in Control 10 16 20 27

Coping in challenging Times - - 23 -

Participating 13 - 24 -

Room Hire - 17 24 -

Contact Us 30 30 30 30 Although Age UK Mid Mersey would like to thank all of the sponsors within this services and activities guide, neither Age UK Mid Mersey nor Excell Media Ltd can recommend or endorse any services or products that these sponsors may supply. All information in this guide was correct at time of going to print.

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With best wishes,








Room Hire - 17 24 -


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This booklet details the services and activities offered by Age UK Mid Mersey. We are a local organisation, run by local people and we exist solely for the benefit of local residents. Age UK Mid Mersey (formerly Age Concern Mid Mersey) was formed in 2008 with the merger of three local Age Concern organisations: Halton (Runcorn and Widnes), St Helens and Warrington. 2015 has seen the addition of Knowsley in the form of the Roby Community Hub – a new social and activity centre for the local community.




With best wishes,

Mark Lunney CMgr Chief Executive

Halton Knowsley St Helens Warrington Supporting our Work 3 3 3 3


Having Fun and Keeping Well - 15 19 25


Coping in Challenging Times - - 23 -



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With best wishes,













With best wishes,








Room Hire - 17 24 -


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Supporting our work As a local independent charity, Age UK Mid Mersey relies on the generosity of local people and businesses to help fund our work across the boroughs. The money we generate is invested in services for older people and their carers in Halton, Knowsley, St Helens and Warrington. It is only with support from our local donors that we are able to undertake such valuable work, which helps people maintain control of their lives, helps reduce social isolation, promotes health and wellbeing and enables people to remain independent for longer. If you can help in any way, please get in touch.

Legacies and In Memoriam Gifts A gift in your will is one of the most effective ways you can support older people in later life. If you are writing your will and you are thinking about leaving a gift to charity, please do consider Age UK Mid Mersey. For more information about how your gift might benefit the organisation, or the correct wording to use to ensure your legacy benefits local people, please contact us.

Donations Age UK Mid Mersey is an independent local charity and we need to raise £1.4million each year to enable us to provide our desperately needed services. We face challenging times and with your kind help we hope to deliver our work much more easily. We welcome donations of any amount from individuals, local community organisations and companies in support of our important work with and on behalf of older people. The generosity of our local people in making donations is greatly appreciated and makes a major difference to the lives of local people. If you wish to make a one-off donation, or if you wish perhaps to make a monthly contribution, please contact us. Please support us and make a difference today. Contact the number below or check out our website: http://www.ageuk.org.uk/midmersey/how-you-can-help/donation/

To text a donation, please text AUKM22 to 70070 followed by the donation amount.

01744 454 530 (Finance)

Monday – Friday (9.00 am – 5.00 pm)

[email protected]

Gift Aid Using Gift Aid means that for every pound you give, Age UK Mid Mersey receives an extra 25 pence from the Inland Revenue, helping your donation go further. This means that £10 can be turned into £12.50 just so long as donations are made through Gift Aid.

Note: You must pay an amount of income tax and/or capital gains tax at least equal to the tax that Age UK Mid Mersey reclaims on your donations in the tax year (currently 25p for each £1 you give). If in the future your circumstances change and you no longer pay tax on your income and capital gains equal to the tax that Age UK Mid Mersey reclaims, you can cancel your declaration.

Charity Shops We currently have two charity shops – one in St Helens and the other in Warrington. These sell a range of donated goods, including nearly new clothing, books, bric-a-brac and small electrical items. The income generated from our charity shops underpins the work of the charity and is all spent locally for local people across the four boroughs. We rely on donations of saleable items to stock our shops. If you would like to donate an item please get in touch.

Peckershill Road, St Helens 01744 819 327 Monday – Friday (10.00 am – 3.00 pm); Saturday (9.30 am – 3.00 pm) [email protected]

Warrington Hub 01925 244 645 Monday – Friday (9.00 am – 4.30 pm); Saturday (9.00 am – 4.00 pm) [email protected]

The Mayor of Warrington (2012-13), Cllr Steve Wright, declaring the Warrington Hub open.

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With best wishes,









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With best wishes,









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Gift Aid Using Gift Aid means that for every pound you give, Age UK Mid Mersey receives an extra 25 pence from the Inland Revenue, helping your donation go further. This means that £10 can be turned into £12.50 just so long as donations are made through Gift Aid.

Note: You must pay an amount of income tax and/or capital gains tax at least equal to the tax that Age UK Mid Mersey reclaims on your donations in the tax year (currently 25p for each £1 you give). If in the future your circumstances change and you no longer pay tax on your income and capital gains equal to the tax that Age UK Mid Mersey reclaims, you can cancel your declaration.

Charity Shops We currently have two charity shops – one in St Helens and the other in Warrington. These sell a range of donated goods, including nearly new clothing, books, bric-a-brac and small electrical items. The income generated from our charity shops underpins the work of the charity and is all spent locally for local people across the four boroughs. We rely on donations of saleable items to stock our shops. If you would like to donate an item please get in touch.

Peckershill Road, St Helens 01744 819 327 Monday – Friday (10.00 am – 3.00 pm); Saturday (9.30 am – 3.00 pm) [email protected]

Warrington Hub 01925 244 645 Monday – Friday (9.00 am – 4.30 pm); Saturday (9.00 am – 4.00 pm) [email protected]

The Mayor of Warrington (2012-13), Cllr Steve Wright, declaring the Warrington Hub open.

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With best wishes,









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With best wishes,









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Fundraising Events We hold charity fundraising events every year at The Mansion House in St Helens, including an annual beer festival and Christmas Fayre. If you wish to get involved or want details of any of our events, please contact us: 01744 752 644 Monday – Friday (9.00 am – 4.30 pm) [email protected] Details also available on the Mansion House website: http://www.themansionhouse.org.uk/ Profits generated by our trading activities go directly to support our various charitable activities.

Volunteering The work carried out by volunteers is fundamental to all the services and activities of Age UK Mid Mersey. If it were not for volunteers, many of our programmes would be severely reduced. Do you want to make a difference? Do you want to develop existing skills or learn new ones? Do you need to gain confidence or experience for work? Maybe you’d just like to meet people, be useful and have fun?

If you have at least two hours per week to spare that’s all it takes to volunteer for Age UK Mid Mersey. You could make a real difference to the quality of someone’s life by offering a small amount of your time. You will gain valuable experience and a sense of fulfilment. Volunteers work throughout our organisation in a variety of roles, including drivers, befrienders, helping hands support workers, information officers, counsellors, tutors, receptionists, administrators, positive living / day care assistants, waitressing and catering. If you think that you could gain something from volunteering with us, please get in touch – we would love to hear from you.

0151 559 3061 (Knowsley) Monday – Friday (9.00 am – 5.00 pm)

01744 752 644 (St Helens) Monday – Friday (9.00 am – 4.30 pm)

01928 575 400 (Halton) Monday – Friday (9.00 am – 3.00 pm)

01925 244 645 (Warrington) Monday – Friday (9.00 am – 4.30 pm)

[email protected]

Photographs courtesy of Robbob from Fingerpost.

The Mansion House Weddings - Celebratory Functions, Parties & Receptions - Funeral Receptions – Banqueting – Events, Conference & Meeting spaces – Health, Fitness and Wellbeing Activities – Transport – Victoria Bistro & Orangery Cafés.

The Mansion House (set within the charming Victoria Park, St Helens) is a unique and beautiful Grade II listed venue which is owned and managed by Age UK Mid Mersey. It is a hub for people and businesses to use as a special place to celebrate, meet, and attend lifestyle classes. The venue offers civil wedding ceremonies and receptions; banqueting and gala dinners; social functions and parties; room hire and conference spaces; funeral receptions; health, fitness and wellbeing activities; a transport service and onsite café facilities.

For further information or bookings, please contact the Mansion House Reception:

01744 752 644


[email protected]

www.themansionhouse.org.uk

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With best wishes,









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With best wishes,









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The Mansion House Weddings - Celebratory Functions, Parties & Receptions - Funeral Receptions – Banqueting – Events, Conference & Meeting spaces – Health, Fitness and Wellbeing Activities – Transport – Victoria Bistro & Orangery Cafés.

The Mansion House (set within the charming Victoria Park, St Helens) is a unique and beautiful Grade II listed venue which is owned and managed by Age UK Mid Mersey. It is a hub for people and businesses to use as a special place to celebrate, meet, and attend lifestyle classes. The venue offers civil wedding ceremonies and receptions; banqueting and gala dinners; social functions and parties; room hire and conference spaces; funeral receptions; health, fitness and wellbeing activities; a transport service and onsite café facilities.

For further information or bookings, please contact the Mansion House Reception:

01744 752 644


[email protected]


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With best wishes,









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With best wishes,









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Generating Funds In association with various third party providers, Age UK Enterprises Limited and Aid-Call Limited offer a wide range of products and services designed for the over 50s. Net profits generated from the sale of these products and services go directly to support Age UK’s charitable activities.

These include:

Home Insurance – Cover you can rely on, with an award-winning insurer*. You can even pay by interest free monthly instalments at no extra cost. (0% APR Representative).

Car Insurance – Cover you can rely on designed with drivers in later life in mind. There is no upper limit and there are no hidden admin fees. You can also pay by interest free monthly instalments (0% APR Representative).

Motor Breakdown – Cover wherever you are in the UK – with Roadside, Recovery and Home Services. Available to drivers of all ages with European cover also available.

Travel Insurance – A choice of Single Trip or Annual Multi-trip cover with no upper age limit and cover for medical conditions wherever possible†.

Gas & Electricity - Age UK Energy‡ is a tailor-made gas and electricity package developed with and provided by E.ON, which brings great value and excellent customer service.

Funeral Plan – The Age UK Funeral Plan allows you to pre-pay for a funeral at today’s prices. If you’re aged 50 or over, acceptance to the plan is guaranteed.

Contact Numbers

Runcorn - 01928 248 909 Monday, Tuesday, Thursday & Friday (9.30 am – 1.00 pm)

St Helens - 01744 410 631 Monday – Friday (10.00 am – 3.00 pm)

Warrington - 01925 591 988 Monday - Friday (9.00 am – 4.30 pm)

-------------------------------------------------------------------------------------------------------------------------------------- Home, Car and Travel Insurance are provided by Ageas Insurance Limited. Age UK Motor Breakdown is provided by Aria Insurance Services Limited *Ageas Insurance Limited, winner - ‘Customer Care Award’ at the Post Claims Awards 2014 and Gold Standard Awards 2008 - 2014 inclusive, plus ‘General Insurer of the Year’ at the 2014 British Insurance awards.

† Subject to medical screening and acceptance by underwriting and the appropriate premium having been paid.

Gas and Electricity is provided by E.ON Energy Solutions Limited. ‡ Only available in Mainland Great Britain.

Age UK Energy is a trading name of Age UK Enterprises Limited. E.ON Energy Solutions Limited. Registered office: Westwood Way, Westwood Business Park, Coventry CV4 8LG, registered in England and Wales number. 3407430.

Age UK Mid Mersey is an Appointed Representative of Age UK Enterprises Limited which is authorised and regulated by the Financial Conduct Authority for insurance mediation.

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HALTON Age UK Mid Mersey does from time to time receive funding for other services.

For full details of current services available, please contact:

01928 575 400 Monday to Friday (9.00 am – 3.00 pm)

[email protected]

www.ageuk.org.uk/midmersey

Practical Support We all want to be able to stay living in our own homes for as long as we choose to do so. We have a range of services that aim to make living independently that little bit easier.

Helping Hands Service Our Helping Hands volunteers provide help with those odd little jobs that can cause a big headache, such as changing light bulbs, changing curtains or chair covers, moving furniture, clearing a loft, defrosting a fridge and other small tasks in the home. Our Helping Hands service is available for people aged 50+ and is offered free of charge.

This service receives no external funding so voluntary donations (however small) are gratefully accepted and will help to preserve this service for those older or vulnerable people who need it.

01744 752 644 Monday & Wednesday (9.00 am – 2.00 pm);

Tuesday & Thursday (9.00 am - 4.30 pm)

Stay Safe Service Our Stay Safe service offers information and practical help on ways to improve (or maintain) your independence within your home. The service is delivered by experienced members of staff who will help you to identify and overcome potential hazards in the home (such as avoiding falls, home safety, crime and bogus callers, carbon monoxide poisoning). We can also provide practical help such as fitting spy holes, providing energy efficient light bulbs, torches and UV security pens. In addition, we can give information on how to gain further assistance and benefits advice.

01928 575 400 Monday – Friday (9.00 am – 3.00 pm)

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HALTON Age UK Mid Mersey does from time to time receive funding for other services.



[email protected]

www.ageuk.org.uk/midmersey






Stay Safe Service Our Stay Safe service offers information and practical help on ways to improve (or maintain) your independence within your home. The service is delivered by experienced members of staff who will help you to identify and overcome potential hazards in the home (such as avoiding falls, home safety, crime and bogus callers, carbon monoxide poisoning). We can also provide practical help such as fitting spy holes, providing energy efficient light bulbs, torches and UV security pens. In addition, we can give information on how to gain further assistance and benefits advice.


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With best wishes,









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Keysafe & Lifeline In conjunction with Halton Borough Council Community Wardens team, our Keysafe & Lifeline service offers installation of telecare equipment.


People’s Register of Traders The People’s Register of Traders may be able to help you find someone you can trust to do a good job, at the right time and for the right price. Age UK Mid Mersey have compiled a list of local traders such as gardeners, electricians and gas fitters who are registered with us and who have proven that they can provide good levels of service. Each trader is interviewed by Age UK Mid Mersey and three references are obtained from people who have had work carried out by the trader during the preceding 12 months. All the traders on the register are fully covered by Public Liability Insurance. Current traders’ rates apply. For more information or to find a trader, please contact us.


Living Independently Age UK Telephone Befriending Service There is a national Age UK telephone befriending service ‘A Call in Time’, primarily for people aged 60+ who would benefit from the additional support a telephone friendship could provide. ‘Call in Time’ works with local partners to ensure people can receive the service or services most appropriate to their needs. All 'Call in Time' calls are free to recipients, and delivered Monday to Friday between 9.00am and 5.00pm. Contact us for more information. 01928 575 400 Monday – Friday (9.00 am – 3.00 pm)

Alternatively you can contact Age UK direct on Freephone 0800 434 6105 or via email to: [email protected]. For more information or to download a referral form, you can go to the Age UK website:

http://www.ageuk.org.uk/health-wellbeing/relationships-and-family/telephone-befriending/

Being in Control We have a range of services that help to empower people with the information they need to make informed decisions about the options and opportunities available to them.

Money Advice Service The Money Advice Service is an impartial service that can help you with everything from budgeting to borrowing; savings to mortgages. No selling, no jargon; just the facts. When it comes to money,

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we can help you work out what’s right for you. Sounds simple and it is. This is a face-to-face service that is regulated by the Financial Conduct Authority. There really are no barriers in terms of who can benefit, although we think it will be especially useful for anyone in an already vulnerable financial situation. You can contact one of our specially trained Money Advisors to arrange to see them face-to-face in Runcorn. Sessions are by appointment only and home visits are available. All our sessions are completely free.

The Money Advice Service is offered throughout the boroughs of Halton, Knowsley, St Helens and Warrington. In 2014/15, there were over 1,000 clients seen by our approved and independent Money Advisors.

01928 575 400 Monday - Friday (9.00 am – 3.00 pm)

Information & Advice Our specialist information officers are trained to offer free, confidential and impartial information, advice and support to people aged 50+ and their families, helping them to make informed choices to improve their lives.

The service covers a wide range of issues relevant to older people, including:

how to access care and support care homes

housing options, repairs and adaptations education and learning

help and care at home local services

transport benefits advice

health matters fuel poverty

understanding documents

If we can’t help, we’ll put you in touch with someone who can.

Free Age UK guides and factsheets are also available, which cover later life issues. Please contact us for copies or details of other services.

01928 590 600 Monday, Tuesday & Thursday (9.30 am – 1.00 pm)

A drop-in service is available.

Copies of the guides and factsheets can be obtained direct from the Age UK website: http://www.ageuk.org.uk/publications.

Welfare Benefits (for those aged 65+) Our Information Officers are able to check that you are receiving all of the state pensions and benefits you should be and, if not, will provide you with all of the practical support you need. This additional income can help assist older people to maintain their independence. In 2014/15 we helped people in Halton claim an extra £272,238 in benefits.


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Home from Hospital Service (Information & Practical Support) A hospital stay can be a difficult time for patients and those close to them so, to help people through what can sometimes be a life-changing event, Age UK Mid Mersey, in partnership with Halton Hospital, is offering a bedside information service to long-stay older patients in the rehabilitation ward - Ward B1. In addition to responding to general patient enquiries, patients will receive information about the services available to them after discharge which can help to avoid re-admittance to hospital. Practical support is also offered to help ensure that the home is a safe place for people to return to: practical jobs such as securing carpets and replacing stair/door rods which the Occupational Therapy Team have identified as falls hazards. This can facilitate a safer and quicker return to home.

This service is volunteer-led and so we would welcome donations (however small) to help to preserve this service for those older or vulnerable people who need it.

For enquiries about this service, please contact:


Warm Homes Programme Excellent results have been achieved through the Warm Homes Programme - a long-standing winter initiative funded by E.ON and delivered by local Age UK partners such as Age UK Mid Mersey. Now in its fourth year, the project has supported over 400 older people within our Mid Mersey region between September 2013 and August 2015 through a mixture of home energy checks, benefit entitlement sessions and referrals to E.ON’s Warm Home Discount Scheme. Benefits during the period have amounted to over £800,000. For enquiries about this service, please contact:


Dementia Cafés

Information, advice and advocacy

Counselling

Financial advice

Social and leisure activities

Signposting to other services as appropriate.

Please contact us for details:


Karaoke Reminiscence The Mansion House, Victoria Park in St Helens runs regular bi-monthly karaoke reminiscence events which are open to older people from Halton. These events may be particularly relevant to those living with dementia and their carers.


Participating Older people have a wealth of skills, experience and knowledge that they have amassed over their lifetime. We value this experience and accordingly support a range of opportunities for older people to influence local life.

Halton Older People’s Empowerment Network (Halton OPEN)

Membership of Halton OPEN is free with members receiving invitations to a range of events and seminars, and the opportunity to participate in focus groups and consultations. Members wishing to get more involved may seek to be elected to the Halton OPEN Committee which is responsible for campaigning and lobbying at a local and national level on issues of relevance to older people in Halton.

01928 575 400


[email protected] Details also available on the Halton OPEN website: /http://haltonopen.co.uk

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A diagnosis of any form of dementia can be a difficult time. Age UK Mid Mersey is working inpartnership with the Alzheimer’s Society to provide an advisory service to older people whohave been diagnosed with early onset dementia. The service provides an opportunity for carersand people living with dementia to get together on a regular basis to enjoy peer group support ina social setting where they can feel safe and part of society. Through regular dementia cafés,we are helping to ensure that people are supported and kept informed of their choices throughouttheir dementia journey. Age UK Mid Mersey can help people to access other services and activitiesincluding:

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Karaoke Reminiscence The Mansion House, Victoria Park in St Helens runs regular bi-monthly karaoke reminiscence events which are open to older people from Halton. These events may be particularly relevant to those living with dementia and their carers.



Halton Older People’s Empowerment Network (Halton OPEN)

Membership of Halton OPEN is free with members receiving invitations to a range of events and seminars, and the opportunity to participate in focus groups and consultations. Members wishing to get more involved may seek to be elected to the Halton OPEN Committee which is responsible for campaigning and lobbying at a local and national level on issues of relevance to older people in Halton.

01928 575 400


[email protected] Details also available on the Halton OPEN website: /http://haltonopen.co.uk

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Age UK Mid Mersey is pleased to facilitate Halton OPEN, a group established to provide a collective voice for older people in Halton and to influence the development of services which improve the quality of life of all older people.

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Participation Groups Our participation groups are a satellite link of Halton Older People’s Empowerment Network (Halton OPEN). These give older people an opportunity to get out of their homes and join in with social activities, to be consulted about local issues and to have their views fed into the planning process for services that are delivered in Halton. There are coffee mornings and community groups offering a chance to take part in arts and craft activities and to hear guest speakers invited in from other organisations. Occasional outings also take place from time to time.

01928 575 400


KNOWSLEY Age UK Mid Mersey does from time to time receive funding for other services.



[email protected]

http://www.ageuk.org.uk/midmersey

Practical Support Trader Approved Scheme Knowsley (TASK) Age UK Mid Mersey does not operate a trader register in Knowsley; however, there is a local directory of traders which has been set up by the Knowsley Pensioners Advocacy Service (KPAIS). This directory is known as the Trader Approved Scheme Knowsley (T.A.S.K) and is intended for use by older or vulnerable residents in Knowsley. The scheme has been vetted through the Office of Fair Trading by Knowsley Metropolitan Borough Council’s (KMBC) Trading Standards Department. If you are eligible to use this free service, you can contact TASK directly on 0151 546 6680. Alternatively, you can find further details via: http://www.knowyourcare.co.uk/i-need-help-with/living-at-home/home-maintenance-and-gardening.aspx

There is also a national trader register available:

Traders Register (Trustmark Approved Tradesperson) TrustMark is a Government-backed quality scheme that signposts people to reputable local firms and expert tradespeople working to Government-endorsed standards. All TrustMark firms are uniquely checked for their trading practices, customer service and their technical skills. You can contact us for details.

0151 559 3065 / 3062 Thursday & Friday (9.30 am – 4.00 pm). A drop-in service is available.

Alternatively, you can contact Trustmark direct by telephone on 0333 555 1234 or access their website via the Age UK website.

http://www.ageuk.org.uk/home-and-care/adapting-your-home/trustmark-tradesperson/

Living Independently Age UK Telephone Befriending Service There is a national Age UK telephone befriending service ‘A Call in Time’, primarily for people aged 60+ who would benefit from the additional support a telephone friendship could provide. ‘Call in Time’ works with local partners to ensure people can receive the service or services most appropriate to their needs. All 'Call in Time' calls are free to recipients, and delivered Monday to Friday between 9.00am and 5.00pm. Contact us for more information.




Having fun and keeping well We all want to enjoy the opportunities our lives offer as much as possible. Age UK Mid Mersey offers a range of services to help promote health and wellbeing, irrespective of age or ability.

Healthy Living Activities Roby Community Hub is a fun and safe environment where people can take part in their chosen activity and meet new people. Activities and events are reviewed on a regular basis. At the time of print these include gentle exercise to music, a weekly knit and natter session and a social variety afternoon (including sing-a-longs, dancing, quizzes and games). Please contact our Roby office for details of current activities.


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Traders Register (Trustmark Approved Tradesperson) TrustMark is a Government-backed quality scheme that signposts people to reputable local firms and expert tradespeople working to Government-endorsed standards. All TrustMark firms are uniquely checked for their trading practices, customer service and their technical skills. You can contact us for details.

0151 559 3065 / 3062 Thursday & Friday (9.30 am – 4.00 pm). A drop-in service is available.

Alternatively, you can contact Trustmark direct by telephone on 0333 555 1234 or access their website via the Age UK website.

http://www.ageuk.org.uk/home-and-care/adapting-your-home/trustmark-tradesperson/






Healthy Living Activities Roby Community Hub is a fun and safe environment where people can take part in their chosen activity and meet new people. Activities and events are reviewed on a regular basis. At the time of print these include gentle exercise to music, a weekly knit and natter session and a social variety afternoon (including sing-a-longs, dancing, quizzes and games). Please contact our Roby office for details of current activities.


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With best wishes,









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With best wishes,









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Money Advice Service The Money Advice Service is an impartial service that can help you with everything from budgeting to borrowing; savings to mortgages. No selling, no jargon; just the facts. When it comes to money, we can help you work out what’s right for you. Sounds simple and it is. This is a face-to-face service that is regulated by the Financial Conduct Authority. There really are no barriers in terms of who can benefit, although we think it will be especially useful for anyone in an already vulnerable financial situation. You can contact one of our specially trained Money Advisors to arrange to see them face-to-face in Roby (strictly by appointment only). All our sessions are completely free.













0151 559 3065 / 3062 Thursday & Friday (9.30 am – 4.00 pm).



Welfare Benefits (for those aged 65+) Our Information Officers are able to check that you are receiving all of the state pensions and benefits you should be and, if not, will provide you with all of the practical support you need. This additional income can help assist older people to maintain their independence. In 2014/15 we helped people in Halton, St Helens and Warrington claim an extra £1,179,553 in benefits.





Room Hire There are rooms available for hire for meetings, office work and other activities. There are kitchen facilities, and presentation equipment can be arranged as required. Please contact our Roby Community Hub for details.


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Welfare Benefits (for those aged 65+) Our Information Officers are able to check that you are receiving all of the state pensions and benefits you should be and, if not, will provide you with all of the practical support you need. This additional income can help assist older people to maintain their independence. In 2014/15 we helped people in Halton, St Helens and Warrington claim an extra £1,179,553 in benefits.





Room Hire There are rooms available for hire for meetings, office work and other activities. There are kitchen facilities, and presentation equipment can be arranged as required. Please contact our Roby Community Hub for details.


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With best wishes,









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With best wishes,









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ST HELENS Age UK Mid Mersey does from time to time receive funding for other services.



[email protected]







St. Helens Council Trader Register Age UK Mid Mersey does not operate a trader register in St Helens; however, there is a local Trader Register set up by St.Helens Council Trading Standards for the benefit of both local consumers and traders based within St Helens. It aims to reassure consumers, providing advice and information on employing a trader and working together to get things right first time. Traders have all demonstrated their commitment to fair and honest trading practices and delivering good customer service. Contact our St Helens Advocacy & Information Service for details:

01744 454 530 Monday, Tuesday, Thursday & Friday (9.30 am – 4.00 pm)

Wednesday (9.30 am – 1.00 pm)

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Living independently Befriending Service Our Befriending Service offers friendship and companionship to socially isolated and housebound older people living in their own homes. This service provides a volunteer for home visits. We always try to take into account people’s own interests and experience when matching with volunteers. For those who are isolated, there is access also to our national Age UK telephone befriending service ‘A Call in Time’ – see below.



Age UK Telephone Befriending Service There is a national Age UK telephone befriending service ‘A Call in Time’, primarily for people aged 60+ who would benefit from the additional support a telephone friendship could provide. ‘Call in Time’ works with local partners to ensure people can receive the service or services most appropriate to their needs. All 'Call in Time' calls are free to recipients, and delivered Monday to Friday between 9.00am and 5.00pm. Contact us for more information.






Positive Living Community Day Centres As we get older, physical frailty may mean that we are no longer able to enjoy the social company and activity that we are used to. Our Positive Living Community Day Centres in St Helens offer companionship, activities and general support during the day, with refreshments, lunch and transport also available. Everyone is encouraged to join in where possible and our essentialand valued volunteers are always on hand to encourage and support if needed.There is a charge for this service.


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Living independently Befriending Service Our Befriending Service offers friendship and companionship to socially isolated and housebound older people living in their own homes. This service provides a volunteer for home visits. We always try to take into account people’s own interests and experience when matching with volunteers. For those who are isolated, there is access also to our national Age UK telephone befriending service ‘A Call in Time’ – see below.



Age UK Telephone Befriending Service There is a national Age UK telephone befriending service ‘A Call in Time’, primarily for people aged 60+ who would benefit from the additional support a telephone friendship could provide. ‘Call in Time’ works with local partners to ensure people can receive the service or services most appropriate to their needs. All 'Call in Time' calls are free to recipients, and delivered Monday to Friday between 9.00am and 5.00pm. Contact us for more information.






Positive Living Community Day Centres As we get older, physical frailty may mean that we are no longer able to enjoy the social company and activity that we are used to. Our Positive Living Community Day Centres in St Helens offer companionship, activities and general support during the day, with refreshments, lunch and transport also available. Everyone is encouraged to join in where possible and our essentialand valued volunteers are always on hand to encourage and support if needed.There is a charge for this service.


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Lifestyle Activities Age UK Mid Mersey offers fun and safe environments where people can take part in their chosen activity and meet new people. Activities currently include:

Arts and Crafts: Floristry, Machine Knitting and Mixed Crafts. An external tutor currently teaches French for beginners each week.

Exercise and Dance: Gentle (Chair Based) Exercise, Line Dancing, Tai Chi – Beginners, Intermediate and Advanced, Tea Dance, Strictly Dance Step, Walking Football, Nordic Walking, Badminton and Tennis. An external tutor currently runs a Yoga class one evening a week.

There is a charge for these activities. Contact The Mansion House Reception for details of current activities.


Karaoke Reminiscence Age UK Mid Mersey offers bi-monthly karaoke events which are open to older people 50+. These events may be particularly relevant to those living with dementia and their carers. There is a charge for these events.



Money Advice Service


01744 454 530 Tuesday & Thursday (10.00 am - 4.30 pm)

St Helens Advocacy & Information Resource (SHAIR) This is a free, confidential and impartial service for all people (aged 18+) and their families, helping them to make informed choices to improve their lives. We also offer practical support to claim benefits – additional income that can help assist people in maintaining their independence. The service covers a wide range of issues relevant to people of all ages and if we can’t help, we’ll put you in touch with someone who can.

Our Information Officers are able to check that you are receiving all of the state pensions and benefits you should be and, if not, will provide you with all of the practical support you need. This additional income can help assist older people to maintain their independence. In 2014/15 we helped people in St Helens claim an extra £549,753 in benefits.






Supporting People 60+ Affected by Cancer In partnership with Macmillan Cancer Support we provide practical and emotional support to older people 60+ diagnosed with cancer. This includes a one hour session per week of either shopping or light housework. We also help to identify welfare benefit entitlement and any other financial support, as well as helping you access other services and activities. We can also help you to complete any necessary forms.




Hospital Outreach St Helens Advocacy & Information Resource (SHAIR) Age UK Mid Mersey offers an outreach service in Whiston Hospital. Our specialist Information Officers are trained to offer free, confidential and impartial information, advice and support to people aged 18+ and their families, helping them to make informed choices to improve their lives. The service covers a wide range of issues and if we can’t help, we’ll put you in touch with someone who can.

Free Age UK Guides and factsheets are also available, which cover later life issues. Please contact us for copies or details of other services.

http://www.sthshair.org.uk.

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The Money Advice Service is an impartial service that can help you with everything from budgeting to borrowing; savings to mortgages. No selling, no jargon; just the facts. When it comesto money, we can help you work out what’s right for you. Sounds simple and it is. This is a face-to-face service that is regulated by the Financial Conduct Authority. There really are no barriers in terms of who can benefit, although we think it will be especially useful for anyone in an already vulnerable financial situation. You can contact one of our specially trained Money Advisors to arrange to see them face-to-face in St Helens. All our sessions are completely free.

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St Helens Advocacy & Information Resource (SHAIR) This is a free, confidential and impartial service for all people (aged 18+) and their families, helping them to make informed choices to improve their lives. We also offer practical support to claim benefits – additional income that can help assist people in maintaining their independence. The service covers a wide range of issues relevant to people of all ages and if we can’t help, we’ll put you in touch with someone who can.

Our Information Officers are able to check that you are receiving all of the state pensions and benefits you should be and, if not, will provide you with all of the practical support you need. This additional income can help assist older people to maintain their independence. In 2014/15 we helped people in St Helens claim an extra £549,753 in benefits.






Supporting People 60+ Affected by Cancer In partnership with Macmillan Cancer Support we provide practical and emotional support to older people 60+ diagnosed with cancer. This includes a one hour session per week of either shopping or light housework. We also help to identify welfare benefit entitlement and any other financial support, as well as helping you access other services and activities. We can also help you to complete any necessary forms.




Hospital Outreach St Helens Advocacy & Information Resource (SHAIR) Age UK Mid Mersey offers an outreach service in Whiston Hospital. Our specialist Information Officers are trained to offer free, confidential and impartial information, advice and support to people aged 18+ and their families, helping them to make informed choices to improve their lives. The service covers a wide range of issues and if we can’t help, we’ll put you in touch with someone who can.

Free Age UK Guides and factsheets are also available, which cover later life issues. Please contact us for copies or details of other services.

http://www.sthshair.org.uk.

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This is a drop in service every Wednesday (10.00 am – 12 noon) in the entrance and in the FrailtyWard - Ward A1.

For further details, please contact:







Dementia Cafés

Information, advice and advocacy

Counselling

Financial advice







Coping in challenging times Sometimes during later life we may need that bit of extra support to deal with life’s challenges.

Advocacy Services St Helens Advocacy & Information Resource (SHAIR) Our advocacy services support people during challenging times, helping them to express their views and wishes about what they want in their life. Through advocacy, we help people say what they want to say, secure things to which they are entitled and obtain services they need. The Age UK Mid Mersey advocacy service is a free, confidential and impartial service for all people (aged 18+) and their carers living in the St Helens borough who have the ability to instruct the advocate but have no family or friends to support them. Advocacy covers a wide range of issues such as (but not limited to) housing, benefits and health.




A drop in service is available.


Trust Matters 50+ Counselling Service We offer a professional counselling service which is available to anyone aged 50+. Our Trust MattersCounselling Service provides a safe and confidential space in which to talk with a counsellor who willlisten and help you explore and understand your feelings. Our counsellors deal with issues such as:bereavement, loneliness, being out of work, depression, anxiety, self-confidence, sexuality and stress.

This service is funded by St Helens Clinical Commissioning Group (CCG)


[email protected]

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A diagnosis of any form of dementia can be a difficult time. Age UK Mid Mersey offers an advisory service to older people who have been diagnosed with early onset dementia. The service provides an opportunity for carers and people living with dementia to get together on a regular basis to enjoy peer group support in a social setting where they can feel safe and part of society. Through egular dementia cafés,we are helping to ensure that people are supported and kept informed of their choices throughout their dementia journey. Age UK Mid Mersey can help people to access other services and activities including:

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Coping in challenging times Sometimes during later life we may need that bit of extra support to deal with life’s challenges.

Advocacy Services St Helens Advocacy & Information Resource (SHAIR) Our advocacy services support people during challenging times, helping them to express their views and wishes about what they want in their life. Through advocacy, we help people say what they want to say, secure things to which they are entitled and obtain services they need. The Age UK Mid Mersey advocacy service is a free, confidential and impartial service for all people (aged 18+) and their carers living in the St Helens borough who have the ability to instruct the advocate but have no family or friends to support them. Advocacy covers a wide range of issues such as (but not limited to) housing, benefits and health.




A drop in service is available.


Trust Matters 50+ Counselling Service We offer a professional counselling service which is available to anyone aged 50+. Our Trust MattersCounselling Service provides a safe and confidential space in which to talk with a counsellor who willlisten and help you explore and understand your feelings. Our counsellors deal with issues such as:bereavement, loneliness, being out of work, depression, anxiety, self-confidence, sexuality and stress.

This service is funded by St Helens Clinical Commissioning Group (CCG)


[email protected]

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St Helens Senior Voice Forum Age UK Mid Mersey is pleased to facilitate the St Helens Senior Voice Forum, a group established to provide a collective voice for older people in St Helens and to influence and encourage the

development of services which improve the quality of life of all older people. Membership of the Senior Voice Forum is free with members receiving invitations to a range of events and seminars, and the opportunity to participate in focus groups and consultations. Members wishing to get more involved may seek to be elected to the St Helens Senior Voice Committee which is responsible for campaigning and lobbying at a local and national level on issues of relevance to older people in St Helens.


[email protected]

Details also available on the Senior Voice website: www.seniorvoice.org.uk

The Mansion House 01744 752 644 (Reception) Monday – Friday (9.00 am – 4.30 pm)

[email protected]


Room/venue bookings and hire The Mansion House is a hub for people and businesses to use as a special place to celebrate, meet, and attend lifestyle classes. The venue offers civil wedding ceremonies and receptions; banqueting and gala dinners; social functions and parties; room hire and conference spaces; funeral receptions; health, fitness and wellbeing activities. There are a variety of spaces (functions hall, state-of-the-art orangery and smaller gracious Victorian rooms) with something to suit most needs.

For further details or to make a booking, please contact The Mansion House Reception.

On-site café There is an on-site café open most weekdays (Victoria Bistro café and/or Orangery café) with occasional weekend opening for events and bookings. We pride ourselves on offering quality food and our hospitalities team at The Mansion House continue to celebrate high achievement with regard to food safety with a 5-star rating. The award was given in recognition of 12 years of high standards. The Mansion House is the perfect place to meet for drinks, a meal or a snack with friends, maybe after a walk around the lovely Victoria Park or after a meeting in one of our meeting rooms. For further details or to make a booking, please contact The Mansion House Reception.

Transport service Our dedicated vehicles can be pre-booked for any occasion from weddings and parties through to off-site group trips and excursions. With friendly experienced drivers who know the region well, our vehicles can hold up to 14 people and are fully compatible for wheelchair users as well.

So next time you are thinking of booking an event at The Mansion House or anywhere in the region for that matter, think Mansion House transport for a reliable, friendly and value for money service.


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On-site café There is an on-site café open most weekdays (Victoria Bistro café and/or Orangery café) with occasional weekend opening for events and bookings. We pride ourselves on offering quality food and our hospitalities team at The Mansion House continue to celebrate high achievement with regard to food safety with a 5-star rating. The award was given in recognition of 12 years of high standards. The Mansion House is the perfect place to meet for drinks, a meal or a snack with friends, maybe after a walk around the lovely Victoria Park or after a meeting in one of our meeting rooms. For further details or to make a booking, please contact The Mansion House Reception.

Transport service Our dedicated vehicles can be pre-booked for any occasion from weddings and parties through to off-site group trips and excursions. With friendly experienced drivers who know the region well, our vehicles can hold up to 14 people and are fully compatible for wheelchair users as well.

So next time you are thinking of booking an event at The Mansion House or anywhere in the region for that matter, think Mansion House transport for a reliable, friendly and value for money service.


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Victoria Park, City Road, St Helens WA10 2UE

01744 752 644 [email protected] | www.themansionhouse.org.uk

Proudly supporting

Packages to suit all budgets

A stunning venue for your wedding And a venue of choice for any occasion

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WARRINGTON Age UK Mid Mersey does from time to time receive funding for other services.


01925 244 645

Monday to Friday (9.00 am – 3.00 pm)

[email protected]


Practical Support Trader Register (Trustmark Approved Tradesperson) Age UK Mid Mersey does not operate a trader register in Warrington; however, there is a national trader register. TrustMark is a Government-backed quality scheme that signposts people to reputable local firms and expert tradespeople working to Government-endorsed standards. All TrustMark firms are uniquely checked for their trading practices, customer service and their technical skills.

Please contact Trustmark direct by telephone on 0333 555 1234 or access their website via the Age UK website.

www.ageuk.org.uk/home-and-care/adapting-your-home/trustmark-tradesperson





Having fun and keeping well We all want to enjoy the opportunities our lives offer as much as possible. Age UK Mid Mersey runs a number of social dance groups in and around Warrington to promote health and wellbeing, irrespective of age or ability.

Afternoon Tea Dances & Evening Social Dances These extremely popular dances are run by Pam Rowland (ex. Age UK Mid Mersey President) and a team of dedicated volunteers who are on hand at all times to ensure everyone is made welcome, feels included and has a good time. The volunteers pride themselves on their professional way of working and not least on their endeavours to provide the best possible enjoyment for all of their guests.

Everyone is assured of having a great time meeting people, making new friends and dancing in a relaxed and friendly atmosphere. It doesn't matter if you are an experienced dancer or a complete beginner; everyone helps each other. There is something for everyone. Dances include Modern Sequence, Latin and Line Dancing to a selection of popular recorded music and, occasionally, live music provided by the "C'est Si Bon Quartet".

Everyone is welcome to join in or simply just sit and watch before trying - there is absolutely no pressure; all the dancers were beginners once! Come and give it a try – we’re sure you won’t be disappointed.

There is a charge for this service. Contact Pam Rowland on 01925 265 607 for further details including venues, dates and times.


Money Advice Service The Money Advice Service is an impartial service that can help you with everything from budgeting to borrowing; savings to mortgages. No selling, no jargon; just the facts. When it comes to money, we can help you work out what’s right for you. Sounds simple and it is. This is a face-to-face service that is regulated by the Financial Conduct Authority. There really are no barriers in terms of who can benefit, although we think it will be especially useful for anyone in an already vulnerable financial situation. You can contact one of our specially trained Money Advisors to arrange to see them face-to-face in Warrington. All our sessions are completely free.


01925 244 645 Monday, Wednesday & Friday (10.00 am - 4.30 pm)

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Having fun and keeping well We all want to enjoy the opportunities our lives offer as much as possible. Age UK Mid Mersey runs a number of social dance groups in and around Warrington to promote health and wellbeing, irrespective of age or ability.

Afternoon Tea Dances & Evening Social Dances These extremely popular dances are run by Pam Rowland (ex. Age UK Mid Mersey President) and a team of dedicated volunteers who are on hand at all times to ensure everyone is made welcome, feels included and has a good time. The volunteers pride themselves on their professional way of working and not least on their endeavours to provide the best possible enjoyment for all of their guests.

Everyone is assured of having a great time meeting people, making new friends and dancing in a relaxed and friendly atmosphere. It doesn't matter if you are an experienced dancer or a complete beginner; everyone helps each other. There is something for everyone. Dances include Modern Sequence, Latin and Line Dancing to a selection of popular recorded music and, occasionally, live music provided by the "C'est Si Bon Quartet".

Everyone is welcome to join in or simply just sit and watch before trying - there is absolutely no pressure; all the dancers were beginners once! Come and give it a try – we’re sure you won’t be disappointed.

There is a charge for this service. Contact Pam Rowland on 01925 265 607 for further details including venues, dates and times.


Money Advice Service The Money Advice Service is an impartial service that can help you with everything from budgeting to borrowing; savings to mortgages. No selling, no jargon; just the facts. When it comes to money, we can help you work out what’s right for you. Sounds simple and it is. This is a face-to-face service that is regulated by the Financial Conduct Authority. There really are no barriers in terms of who can benefit, although we think it will be especially useful for anyone in an already vulnerable financial situation. You can contact one of our specially trained Money Advisors to arrange to see them face-to-face in Warrington. All our sessions are completely free.


01925 244 645 Monday, Wednesday & Friday (10.00 am - 4.30 pm)

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01925 244 645 Monday drop in service (10.00 am – 2.30pm)

Wednesday (appointments only)

Welfare Benefits (for those aged 65+) Our Information Officers are able to check that you are receiving all of the state pensions and benefits you should be and, if not, will provide you with all of the practical support you need. This additional income can help assist older people to maintain their independence. In 2014/15 we helped people in Warrington claim an extra £357,562 in benefits.







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Keeping you warm this winterA Baxi or Vaillant boiler from under £1,300

For a boiler quote or to arrange an Energy Performance Review call 01744 752 644.

Free Energy Performance Review for Age UK customers.

For many people winter brings frosty bedrooms, icy showers and a chilling increase in energy costs. By upgrading your boiler you’ll save energy, reduce bills and increase the warmth of your home.

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CONTACT US www.ageuk.org.uk/midmersey

Head Office

The Mansion House, Victoria Park, City Road, St Helens WA10 2UE

01744 752 644

Claughton Street Office

24-28 Claughton Street, St Helens WA10 1RZ

01744 454 530

Roby Community Hub

Merton Crescent, Roby, Liverpool L36 4LD

0151 559 3061

Runcorn Office

44 Church Street, Runcorn WA7 1LR

01928 575 400

Sutton Charity Shop

74 Peckershill Road, St Helens WA9 3JZ

01744 819 237

Warrington Borough Hub

Unit 10, 14 Sankey Street, Warrington WA1 1TD

01925 244 645

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www.facebook.com/AgeUkMidMersey @AgeUKMidMersey

We give people the care they deserve so that they can stay in the home they love

Working to keep people in their own homes

As the nation’s leading home care provider, we are able to deliver care across a range of specialisms, often taking on cases that other care companies decline. We cover anything from short visits to longer, more intense care and support including health related care, respite, live in and overnight care.

For more information please call us on 0800 542 1078 or visit www.alliedhealthcare.com

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We give people the care they deserve so that they can stay in the home they love

Working to keep people in their own homes

As the nation’s leading home care provider, we are able to deliver care across a range of specialisms, often taking on cases that other care companies decline. We cover anything from short visits to longer, more intense care and support including health related care, respite, live in and overnight care.

For more information please call us on 0800 542 1078 or visit www.alliedhealthcare.com

Page 32

Call 0345 603 4576Visit www.eldercare.co.uk

We believe that everyone should enjoy living in their own home for as long as they want to. It just takes a bit of planning.

With our pendant alarm service, you can live safely and independently at home for less than £1.80 per week.

We even have trained responders who can reach you in an emergency.

Planning for your futureWe hold regular legal advice clinics in Age UK offices in

St Helens, Warrington, Runcorn and Widnes

Discounts for Age UK MM ClientsAge UKMM clients receive a 5% discount and we donate 10% of our fee to Age UKMM.

&

Wills Disputed Wills and Estates

Lasting Powers of Attorney Court of Protection Matters

Personal Injury Trusts Older Client Matters including

Nursing Home Fees Grants of Probate & Estate Administration

A Personal ServiceWe can also arrange for home or hospital visits in your area.Please contact your local Age UK Office or call us on 0151 239 1000.

0151 239 1000www.clblaw.co.uk

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EXPERIENCED AND HIGHLY RECOMMENDED

We offer a fully regulated building insurance claims service

ALL WORKS COME WITH A WORK GUARANTEE

n Home alterations

n Roofing repairs

n Fully fitted wet rooms

n Kitchen fitted and design service

n Redecoration service provided

n Plumbing and gas service

n Flooring and carpet specialist

Specialised kitchen alteration service

We offer a full redecoration serviceTurn your bathroom into a stylish wet room

Tel: 0151 933 8287 | 0800 000 000Email: [email protected]

Website: jmconstruction-liverpool.co.uk97 Stanley Road, Bootle, Merseyside L20 7DA

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Mobility AidsEXTRA wide, deep & roomy footwear

So roomy we can fit: Swollen Feet, Bunions, Problem Toes, Orthotics, Misshapen Feet.

You’ll find a large stock of shoes,sandals, slippers hosiery and socks at our showroom.

We’re a small family business providing healthcare solutions, quality products and outstanding service to both healthcare industry and the general public.

LARGE SHOWROOM WITH FREE PARKINGUnit 1 Waterloo Court, Wellington Street, Widnes WA8 0QFWe Are Open: Mon-Fri 9am-5pm & Sat 10am-1pm

Web: www.newlynhealthcare.co.ukEmail: [email protected]: 0151 420 1352 Fax: 0151 424 9853

SEATING • BEDS • MOBIL ITY A IDS

If they didn’t put safety first, we make sure they put you first.Occupational Disease

If you suffer health problems or illness as a result of your work or workplace conditions, then Hattons may be able to help especially if you suffer from…

• Hearing loss• Asbestos related illnesses • Hand/Arm Vibration Syndrome

Our team of specialist lawyers are approachable professional and on your side.

08000 111 560www.hattonslaw.com

ON YOUR SIDE

Personal Injury Family Law

Occupational Disease Professional Negligence

Medical Negligence Wills & Probate Advocacy Services

It doesn’t cost the earth to protect your family’s future and give you peace of mind.Wills & Probate

Wouldn’t you want to make certain that when you are gone your family are looked after in the way that you want? By making a will you can make sure of your wishes, often save the estate paying as much in tax and expenses and save your loved ones extra worry at a time of grief. We have a team of lawyers who are approachable, professional and on your side.

We can also help to deal with advice on Powers of Attorney that help you to chose who you want to act for you if your health suffers and you cannot handle your own affairs.


ON YOUR SIDE




If they didn’t put safety first, we make sure they put you first.Occupational Disease

If you suffer health problems or illness as a result of your work or workplace conditions, then Hattons may be able to help especially if you suffer from…

• Hearing loss• Asbestos related illnesses • Hand/Arm Vibration Syndrome

Our team of specialist lawyers are approachable professional and on your side.


ON YOUR SIDE




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Providing Support Services for Older People and People with Dementia in Warrington

We are proud to say the support we offer is person centred which means:We recognise your needs, choices, abilities and dreams

We focus on you as a whole person not just on essential care tasksWe encompass physical, emotional and social well-being within every person’s support plan

We seek to ensure the service fits your needs, abilities and dreamsThat you direct your own support giving you control and choice

Warrington Community Living | The Gateway | 89 Sankey Street | Warrington | WA1 1SR

Tel: 01925 246870 | Email: [email protected] | www.wcliving.org.uk

Warrington Community Living “Seeing the Opportunities to Make a Positive Difference”

Warrington Community Living is a not for profit organisation with strong values, which means we can provide a quality service at a competitive price.

We promise to support your rights, your well-being and help you to thrive. Warrington Community Living also provide support for people with Learning and Physical Disabilities and

Mental Health needs across a number of other residential and community settings across Warrington.If you want any further advice or support with the options available for you or one of your relatives,

please feel free to call and chat to one of our colleagues at WCL.

Residential Homes Heathside and The Mews - Penketh As well as the person centred support described above Heathside and The Mews provide: - A flexible, supportive and positive environment - Opportunity for you to engage in interesting and

meaningful pastimes as well as new activities- A choice of modern and spacious or traditional and

cosy accommodation - All this is in a superb location in the heart of Penketh

and set within attractively landscaped gardens

Community Network As well as the person centred support described above the community network service provides:

- Support in your own home or in your community

- Support to help maintain and develop your independence

- Support with intimate and personal care

- Support to help keep you active and engaged

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0800 25 26 27 www.gght.org.uk

“Your local Vehicle Adaptation Specialist”

BAS (NW) Ltd., School Lane, Hollins Green, Warrington. WA3 6LJ Tel: 0161 776 1594 www.basnw.co.uk email: [email protected]

… from a simple Steering Ball to a turnout swivel seat ...

… from a Scooter Hoist to a Hand Control ...

BAS are Vehicle Adaptation Specialists covering the North West of England. We are a Motability Partner with over 35 years’ ex-perience in the installation of Vehicle Adaptations and one of the leading companies in our field.

If you cannot find a product to suit your exact requirements, BAS are specialised in creating Bespoke solutions, just for you.

* Convenient Free Mobile Fitting or Collection & Delivery Service * Free Demonstration Wide Range of adaptations available

Our Products/Services…..

* Hoists

* Tail Lifts

* Ramps

* Seating Conversions

* Hand Controls

* Steering Aids

* Handbrake Adaptations

* Pedal Guards

* Pedal Extensions

* Infrared/ Wireless Control Systems

* Bespoke Adaptations

We are offering a special discount for Age UK, please quote

Reference: AUK1594

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Belong Warrington: magnificent care ina magnificent setting

• Specialist dementia and nursing care

• Innovative household model

• Experience Days service offering fulfilling day care with a difference

• Belong at Home service providing practical and emotional support to you in your own home

• Independent living in modern one or two bedroom apartments

• Village centre open to the public with amenities including licensed bistro, hair and beauty salon and specialist exercise studio

• Respite stays welcome

Nursing careSupport at home

Award winning care

Day care with a difference

Dementia expertise

Your life, your pace, your way.

Belong Warrington is a brand new village complex in the heart of the community and provides:

Now open

Respite stays

Call 01925 321 400 to book a personal tour or to find out more visit www.belong.org.uk

BELONG WARRINGTON | Loushers Lane, Warrington WA4 6RX

Belong villages are located in: Atherton, Crewe, Macclesfield, Warrington and Wigan.

The Old Rectory Nursing Home, Church Lane, Grappenhall, Warrington, Cheshire WA4 3EPTel: 01925 604 611 • Email: [email protected]

Website: www.theoldrectorynursinghome.com

The Old Rectory Nursing Home is a family run care home set in three acres of quiet,

leafy grounds within the picturesque village of Grappenhall.

We provide nursing, residential, respite and palliative care for singles and couples.

The Old Rectory endorses a holistic approach which is sensitive to the needs of each resident and encompasses the following essential aspects of each person, Privacy, Dignity, Independence, Choice, Rights, Security and Fulfilment.

• 24 Hour professional care by friendly and caring staff • Excellent locally produced home cooked food• Regular entertainment and day trips • Happy, pleasant, clean and caring environment

We invite you to come and visit us

Page 38

Providing legal services to the people of Runcorn and surrounding areas for over 30 years.

To get fast, expert, initial advice consult one of our specialists: -

WILLS, PROBATE & POWERS OF ATTORNEYAsk for MAURICE HEMMINGS

or DARREN EARNSHAW

DIVORCE & FAMILY MATTERSAsk for KAREN WISHART

ACCIDENTS AT WORK OR ON THE ROADAsk for DARREN EARNSHAW

Silverman Livermore S O L I C I T O R S

Appointments at home or hospital can be arranged • Fixed fee for preparing a simple Will • No Win, No Fee in Accident cases

RING RUNCORN 714121Or call at: 1 RUTLAND HOUSE MALL,

HALTON LEA, RUNCORN WA7 2ES

Members of the Law Society specialist panel in Family & Accident work

West Bank

Page 38 Page 39

Madison Court is a state of the art facility designed from the ground up to provide quality care for all service users.

We provide long term care in three units:• For eighteen people with dementia who have residential needs• For twenty four people with dementia who have nursing needs

• For twenty four people who have general nursing needs• Specialist dementia care • Highly trained staff

• End of life care • Single rooms, all en-suite

Madison Court

For all of our other services please visit

Madison Close • Parr • St Helens • WA9 3RW

For further information please contact Stella 01744 455 150Email: [email protected]

Page 40

Contact Centre, Wesley House,Corporation Street,St.Helens WA10 1HF

To apply for the Careline Service, Please contact the Customer Contact Centre on 01744 676600.

Your request will be forwarded to a Care Manager who will assess you in accordance with th criteria adopted by the Council.

Alternatively, if you feel that you would like to apply for a Lifeline emergency Unit as a private subscriber, or as a short-term service, then please contact the Careline office on 01744 676312.

Please note that for your protection, staff training and efficicency purposes, all calls received at the Careline Control Centre are recorded

You can also visit our web page at:www.sthelens.gov.uk/careline

Page 40 Page 41

To educate as well as to inform is the secret of sound financial advice

Financial Planning

We offer a confidential, professional and personal service where integrity and discretion are paramount.

Our main aim is to cut through the jargon and explain and present our advice in a simple straightforward manner, to enable you to make a sensible, well informed decision.

Our team of highly qualified staff will provide simple, effective, well thought through solutions to help you understand and put into place your financial objectives. We encourage and nurture a long term relationship with our clients akin to that of the old family doctor and solicitor.

What we do best…• We can give you an Independent general overview and guidance on your financial situation• Help you maximise your income from savings and investments• We work closely with local reputable solicitors and can guide you through all legal aspects like Will’s, Trust’s and Powers of Attorney• Advice on Care Fees and protecting your assets as DC&A are one of a small number of advisers expertly qualified in this field• Inheritance Tax Planning• Long Term Care Planning

T: 01744 451877 • E: [email protected] • W: www. dca-fp.co.uk

Our Services:• Wills&EstateplanningincludingTaxAdvice• PowersofAttorney• RegistrationofEnduringPowersofAttorney• CourtofProtection(Deputyship)applications• AdviceforAttorneys&Deputies• EstateAdministration(Probate)• TransfersofEquity(Giftsofhouses)• TrustsWehaveprovidedadviceandassistancetogenerationsoffamiliesintheMid-Merseyarea.Weunderstandthatachangeofcircumstancescanbeatimeofgreatworry,andwewilldoallwecantoassistyouatthistime.Wecanarrangetoseeclientsintheirhomes,hospitals,orcareornursinghomes,throughoutMerseysideandNorthCheshire.

SPECIALISTS IN ELDERLY CLIENT LAWTickle

Hall

cross

soliciTors

01744733333

ST HELENS OFFICECarlton Chambers | 25 Hardshaw Street | St Helens | Merseyside | WA10 1RPPRESCOT OFFICE2 Derby Street | Prescot | Merseyside | L34 3LJ

www.TickleHallCross.co.uk

Page 42

St Helens Dental Lab .ltd52 Claughton Street, St. Helens, Merseyside, WA10 1SN

01744 759475

• Emergency Denture Repairs

• Wheelchair Friendly

• One Hour Service

• Competitive Rates

• Established 24 Years

• Member Of The DLA

Emergency Denture Repairs

We are very grateful to the businesses whose advertisements appear in this

publication. As a mark of our gratitude we would like to draw the attention of the

readers to their details and announcements. We are required to make it clear

however that neither Excellmedia nor the distributor can accept responsibility for

any services or workmanship that they may undertake.

Telephone: 08450 707040 | www.excell-media.co.uk

[email protected]

This brochure was produced by excellmedia The Barn at Westwinds, Bank Lane,

Warton, Preston PR4 1AT

GODWINS

•

•

•

•

•

•

•

Paul Bargery

For initial help and advice contact:

www.haygarthjones.co.uk

solicitors Haygarth Jones Solicitors

We can help with in all aspects of legal matters for elderly clients and their families including:

HOME VISITS PROVIDED

66 Claughton Street

St. Helens

Merseyside WA10 1SN

Tel: 01744 740440

Wills

Inheritance Tax Planning

Lasting Powers of Attorney

Court of Protection

Administration of Estates

Property Sale and/or Purchase

Equity Release

ADVICE FOR ELDERLY CLIENTS

Express Denture Repair Service

Denture Repairs within the hourHOME COLLECTION & DELIVERY

01744 730 130Mob: 07969651559

Emergency Denture RepairsOver 15 years Experience

9am - 6pm Monday - Friday,9am - 1pm Saturday

34 George Street, St Helens WA10 1BU

Dental LabDK1

Providing High Quality Care & Support for all your needs and requirements including:

Personal CareCommunity Support

Meal PreparationMedication Assistance

Shopping ServiceNight Sitting Service

Domestic Support

For an appointment or visit, Please contact us;Able House, 1 Micklehead Business Village,

St Michaels Road, Sutton Manor, St Helens WA9 4YU

Tel: 01744 853190Fax: 01744 853191

www.ablesupport.org

F.W. MarshD irectorsF U N E R A L

ESTABLISHED SINCE 1907Independent, family runSerenityPre-paid Funeral Plans

St Helens100 Parr Stocks Road,St Helens,MerseysideWA9 1NZTel: 01744 27928/22810

Whiston199 Warrington Road,Whiston,MerseysideL35 5AFTel: 0151 4310696

Billinge55 Main Street,BillingeWN5 7HA

Tel: 01744 892260

Newton Le Willows1 Queen Street,Newton Le Willows,MerseysideWA12 9ASTel: 01925 291060

Private Chapels of Rest

Within 150 yards of Whiston Hospital

Exclusive toF.W. Marsh

[email protected]

Rainford177 Ormskirk Road,RainfordWA11 8HR

Tel: 01744 882645

Page 42 Page 43

Registered Charity No: 1089878

Let the Millennium Centre point you in the right direction!We are a central point for information and advice on services,

all aspects of health, social care and wellbeing.

St Helens Gateway is your online community hub offering an independent, confidential free service

with information and advice on: All health, social care, wellbeing and contact

services and organisations.Tel: 01744 675 131Tel: 01744 740803

Face to Face in the Main Reception at The Millennium CentreEmail: [email protected]

Web: www.sthelensgateway.info

www.twitter.com/sthelensgateway

Search:St Helens Gateway

www.youtube.com/sthelensgateway

1 | P a g e

Positive Living Community Day Care for older people Age UK Mid Mersey is committed to promoting an improved quality of life for older people whilst reducing loneliness and isolation. Thanks to our dedicated team of volunteers, our Positive Living Community Day Centres offer:

Great value for money A great opportunity to meet people and make new friends

Available each weekday, our Positive Living Community Day Centres are suitable for older people who need minimal support but want to enjoy later life.

For more information, to arrange a free visit or to book a place, please contact The Mansion House Reception on 01744 752 644.

Leave a Legacy A gift in your will is one of the most effective ways you can support older people in later life.

Your legacy will make a real difference to a person in need of help. It could provide support for some of our local older people who feel isolated and alone with no one to turn to.

We promise that your legacy will be spent wisely and make a genuine difference to the people we help. Many of the gifts we receive from supporters come from gifts in wills, and as a charity we rely heavily on these donations to ensure we can continue to provide our desperately needed services to our local ageing population.

Call us today on: 01744 410 664.

Counselling We offer a paid professional counselling service which is available to anyone aged 18+. We provide a safe and confidential space in which to talk with a counsellor who will listen and help you explore and understand your feelings. Our counsellors deal with issues such as: bereavement, loneliness, being out of work, depression, anxiety, self-confidence, sexuality and stress.

For further details of costs or to book a session, please contact The Mansion House Reception on 01744 752 644.

Documents

Age uk mid mersey ebook