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AFRICAN DEVELOPMENT BANK
Request for Expression of Interest
Learning and Communications Consultancy (Individual Consultant)
Reference: afdb/chrm/sppd/ls/01/2015
Learning and Communications Specialist (Individual Consultancy)
1. Introduction
The African Development Bank (AfDB) is a multilateral development finance institution with a
membership of 54 African countries and 26 non-African countries from Asia, Europe, North and South
America. The purpose of the Bank is to further the economic development and social progress of
African countries, individually and collectively. The Bank has its Headquarters in Abidjan, Republic of
Côte d’Ivoire.
The Bank has a staff of about 1,750 in the Senior Management, Professional (PL) and General Support
(GS) categories, spread over offices in Abidjan and 29 other countries in Africa. Evidence of the Bank’s
diversity is displayed through the workforce representation of more than 75 member countries. The
Bank’s multicultural status is further demonstrated through usage of two official institutional languages
– English and French.
2. Background and rationale
The Bank’s Ten Year Strategy (TYS) 2013-2022 as refined by the Five Priority Areas (the Hi-5s delivery
foci) aim to position the Bank ‘at the center of Africa’s transformation’ and also transform the Bank into
a Knowledge Broker and Learning Hub for Africa. To enhance staff engagement the Bank has a
People’s Strategy which guides the facilitation of Employee Engagement Index between the
Management and Staff. The People Strategy has 4 pillars: i) Leadership; ii) Staff Engagement and
Communications; iii) Performance and Accountability and iv) Workforce of Future. These have led to
the expansion of the role of learning in the Bank to ensure that developed internal capacity responds to
the business needs of the Bank. To support this effort, the Bank aims to launch a structured Learning
framework composed of learning menus that will enhance staff knowledge and skills to deliver on the
Bank’s business that impacts the Regional Member Countries (RMCs). The internal learning foci are to:
a. Enhance the knowledge and skills of Bank staff that will enable delivery of the Bank’s business.
b. Ensure symmetric knowledge and skills alignment of staff that will impact delivery to the RMCs.
c. Strengthen the knowledge capabilities and capacities of official representatives of the Bank.
d. Update and improve the knowledge and skills of staff to enable delivery on the Hi-5s; the TYS
and other Bank strategies in appropriate and defined sequence and requirements.
e. Build the internal knowledge, capabilities and capacities of staff that will enable the Bank
transform into a Knowledge Broker and Learning Hub for Africa.
f. Strengthen cross-generational learning for the sustainability of the Bank.
g. Building a critical mass of knowledge that will turn the Bank into a market place of ideas.
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h. Enable transversal leadership skills that will support the Bank’s emergence as a preferred
employer and an employer of choice for people working on the development of Africa. To
ensure effective buildup of leadership skills in the Bank, the Leadership programs will be
delivered in four main streams: i) Executive Dialogues and Retreats; ii) Leadership and
Management Development Program; iii) Emerging Leadership Program and iv) Management
Foundation Program.
i. Codification and transmission of knowledge products that will enable the Bank emerge as the
preferred partner for Africa’s development.
In this context, the Human Resources (HR) Policy, Programs and Policy Division of the Corporate
Human Resources Department (CHRM) aims to engage an individual Learning and Communications
consultant that will support the Chief Learning and Development Officer in the delivery of learning foci
in the Bank.
One of the primero responsibilities of the consultant will be to work with the Chief Learning and
Development Officer to finalize the Bank’s Learning Strategy that will guide the delivery of the Bank’s
business as captured in the TYS and refined by the Hi-5s.
The consultant will also work closely with the Chief Learning and Development Officer to ensure that
there is seamless collaboration and interaction between the Learning Section and the Bank; and that all
learning menus that will enable the delivery of the AfDB Learning Framework are developed within
specified timelines and available resources.
The role requires strategic and strong learning design capabilities, knowledge management, project
management, instructional design, collaboration, communications and teamwork skills. The consultant
shall have the ability to deliver to defined quality, set time scales; and should operate a feed-back loop
to enable him/her to track and report on activities undertaken and impacts achieved.
3. Duties and Responsibilities
I. Strategic support to Learning delivery:
The consultant working closely with the Chief Learning and Development Officer will be required to
deliver on the following duties, tasks and responsibilities.
a. Engage actively with the development of the Bank’s Learning Strategy.
b. Engage actively with finalizing the e-induction content development to enable publication on the
Knowledge and Learning Management System (KLMS).
c. Engage actively in the tracking and delivery of services that will support the implementation of
the AfDB framework using a project-management approach and agreed upon tools.
d. Support the planning, design and implementation of top quality learning and training events and
campaigns;
e. Launch events, and/or other dissemination engagements in promoting learning in the Bank
through sustained and effective communication.
f. Support in advising clients (Human Resources Business Partners (HRBPs) Complexes,
Department, Regional Centers and Field offices) on the best strategies and tactics to enhance
capacity development of staff.
g. Support the selection of relevant communications, learning, knowledge systems and products
that will enable capacity enhancement in the Bank.
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h. Support sustained accountability for the quality and impact of the products and services created
or delivered.
i. Work collaboratively with other members of the learning section to ensure seamless delivery of
services to clients.
j. Support the adequate prioritization, sequencing and delivery of the Bank’s Whole Office
Learning Plan (WOLP) within time and cost.
k. Assist with write-ups /update procedural documentation and provide quality assurance for all
learning communication products.
l. Develop and up-date communications strategies and materials for the Learning Team.
m. Support the glocalization and adaptation of global learning products to address the Bank’s
business foci.
II. Support to Leadership development and Change Management:
a. Support the development and enhancement of relevant leadership and development
interventions, programs, events, products and guidance.
b. Support the delivery of the Leadership development initiatives and monitor and evaluate Bank
wide emerging leadership behaviors as depicted in the results of the staff survey and other
Bank surveys in collaboration with the relevant HR officers.
c. Design a feedback process for improving required leadership capabilities.
d. Support the development of leadership learning packs that will enable alignment to the Bank’s
Core Values and vision
e. Support the Review of current and future capability with regard to emerging leadership
behaviors and prepare reports and recommendations for refinement or other adaptable
approaches to enhance leadership compliance.
f. Support the maintenance of an overview of best practices in respect of leadership and
development issues;
g. Undertake benchmarking and comparative analysis of other sister organizations to improve the
quality of leadership learning menus in the Bank.
h. Support the development and launch of Leadership dialogues, Brown Bag sessions, exchange
programs and study tours that will enhance rotational programs for continuous growth and
succession planning.
i. Identify potential people-side risks and anticipated points to change resistance, and develop
specific plans to mitigate and address the concerns.
j. Conduct readiness assessments of leadership programs in the Bank, evaluate results and
present findings in a logical and easy-to-understand manner.
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k. Support the monitoring and delivery of leadership development programs; monitor continuous
improvements of each program to ensure Value for Money (VfM).
l. Consult with HRBPs, senior business leaders & other key stakeholders to perform periodic
learning needs analysis and evaluations.
m. Support the creation and measurement systems to track adoption, utilization and proficiency of
individual changes due to the delivered leadership learning menus.
n. Support the creation and enablement of reinforcement mechanisms and celebrations of
transformational leadership successes.
o. Support the application of a structured change management approach and methodology to
enable staff adaptation to change management in all aspects of professional spectrum.
p. Support the development of a change management strategy based on a situational awareness
of the details of the change and the groups being impacted by the change.
q. Support the design and implementation of partnership models that will enable Partnership with
other organizational leaders to ensure integration of core talent programs, curriculum and
concepts into improving the professional and personal development of staff.
r. Partner with HRBPs, other learning and training officers and OD specialists in the formulation
of particular learning and training plans, activities and events that will enable capacity
enhancement of staff.
4. Persons Specifications:
a. Minimum of a Master’s Degree in Communications, Business Development, Organizational
Development, Learning and Development or Adult Education.
b. Minimu
m of 10 plus years related experience as captured in duties above, similar assignment
/function/roles.
c. Strong
background in communications and learning (organizational development/learning).
d. Strong
report writing skills.
e. Experi
ence in developing communications and marketing materials, managing events, and using a
variety of outreach strategies and tactics.
f. Demonstrable track record of designing and implementing strategies; delivering results through
enterprise wide learning programs.
g. Extensive experience in the design and implementation of sequenced enterprise wide
Leadership and Management Development Programs.
h. Practical experience managing intensive talent development and leadership review processes.
i. Knowledgeable in adult learning theory and evidence of using it to design and implement
innovative development solutions that translate into action learning.
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j. Highly accomplished presenter; able to deliver succinct messages, enroll & garner commitment
from senior leaders across the Bank in both formal and informal settings.
k. Demonstrated track record of aligning learning strategies and programs to business strategy,
and realizing measurable business impact (metrics, level 4 evaluations, quantifying ROI on
Learning initiatives)
l. Demonstrated skills and experience in project management, client relationship management
and stakeholder outreach
m. Ability to toggle between strategy development & tactical execution measuring impact of
learning on the Bank’s business.
n. Tolerance of ambiguity; able to chart a way forward even when the path is not very clear. o. Results orientated, resourceful with in-depth ability to overcome challenges. p. Excellent relationship-building, communications and team working skills.
q. Advanced IT skills with Web and graphic design capabilities are required.
r. Adherence to the Bank’s Core Values 1and Code of conduct
Adherence to these Core Values and the Code of Conduct are necessary requirements for this
job. If there is noticed diversion from these standards at any point in the engagement; the Bank
will severe all relationship with the consultant without any encumbrances on the part of the Bank.
5. Personal Development
a. There is no formal professional and personal development learning menus offered by the Bank
to the Consultant; however the consultant will receive the necessary background information to
enable him/her to understand the Bank’s working environment in addition enjoy rich on –job-
training and experience. The consultant will also be exposed to a team based environment that
will promote skills, personal and professional growth.
6. Working relationship and reporting lines:
a. The Learning and Development Section is located in the Human Resources (HR) Strategy, Policy
and Programs Division of the Corporate Human Resources Department. The consultant is
therefore located in that Division; with specific responsibility to the Learning and Development
Section.
1 The Bank has five Core Values:
Excellence: Quest for the highest level of performance through continuous improvement of our skills and business practices
Team Spirit: Working together in a spirit of creativity and mutual respect to achieve common objectives
Integrity: Observing the highest standards of ethics, honesty and accountability at all times
Professionalism: Delivering the best quality service to our clients with utmost rigour and efficiency
Transparency: Acting with clarity, equity and objectivity in designing, Interpreting and applying Bank’s policies and procedures
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b. Among other colleagues in the learning team there is one Principal Training Officer and one
Senior Learning and Development Officer that work directly with the Chief Learning and
Development Officer. Therefore under the general oversight of the Division Manager; this
position will work closely with and be supervised by the Chief Learning and Development
Officer.
c. The position will also cover any other duties and responsibilities that may be assigned.
d. In line with the bilingual requirements of the Bank and the peculiar requirements and
deliverables expected of this position; advanced working English language capabilities is a
necessary requirement; working knowledge of French language will be an added advantage.
7. Salary and benefits:
a. This position is an individual consultancy position; it does not attract any staff salary or benefits.
8. Duration of Position:
a. The expected duration of this assignment is for one year, with a possibility of renewal
depending on performance and budget availability. The extension of the consultancy contract
will be in compliance with Bank’s policy and rules on consultancy.
9. Application Process:
a. This positon is open to all nationals of the Bank’ member countries.
b. All applicants must fill the attached form; and attach a detailed achievement focused CV in PDF
format of not more than four pages.
c. A PDF format expression of interest or implementation statement responding to the
requirements of the job and tying them to past accomplishments of more than two pages.
d. All documents must be typed in Times New Roman or Tahoma font 12.
e. All completed applications must be PDFed zipped and submitted electronically to
[email protected] copying [email protected] and [email protected]. No hard copies of
applications will be accepted.
f. All completed applications must be submitted before 5:00 (Abidjan Time) on the 28th
March 2016. g.
10. Selection Process:
a. Due to the expected large numbers of responses; only shortlisted applicants will be
communicated with. If by 14th April 2016, you have not heard back from us, please note
that your application was not taken forward.
b. The selection process will be in two stages:
An initial longlist of 5 candidates:
A written test will be administered to the shortlisted candidates on the 8th April 2015. An assessment of the written test will lead to the interview of the three best candidates on
the 12th April 2016.
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The interview will be by Skype; the candidate that scores the highest marks in both the
written and the oral interview will be selected.
Assumption of duty will be expected be before end of April 2016 or early May latest.
11. Equal Opportunities declaration :
The Bank is an equal opportunity employer, all qualified candidates, and especially females
are encouraged to apply.
12. Declaration of impartiality:
This is an opened advertisement, to ensure that the same level of information is available to
all intending applicants; no applicant should make contact with any official of the Bank
soliciting for more information or requirements for this job.
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CONSULTANT JOB APPLICATION FORM FOR CONSULTANT POSTS ONLY
NOT TO BE COMPLETED FOR ANY OTHER VACANCY
ALL INFORMATION WILL BE TREATED IN CONFIDENCE
Please complete this form only electronically. Ensure you submit a CV aligned to the
specifications in the advertisement.
Please read the guidance notes on the last page before completing this form.
Post title: Job reference:
Closing date:
PERSONAL DETAILS
Title Surname:
Forenames:
Address:
Postcode: ( if
applicable)
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Telephone:
(Day)
Telephone:
(Evening)
Fax; ( if applicable) Mobile Telephone:
E-mail:
LinkedIn handle
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PERSONAL DETAILS (CONTINUED)
Where did you see the advertisement for this post?
Are you related to a staff member in the Bank? YES NO
If YES, please state the relationship:
Failure to disclose any relationship could lead to disqualification if found out either during the
application process or nullification of contract after commencement of assignment.
Do you require a visa to work in Cote d’ivoire?
Please be advised that if you do require a Work Permit, the commencement of this assignment
will be dependent on successful approval of a work permit by the relevant authorities,
Do you have a disability? YES NO
You do not have to answer this question,
However, the Bank t is committed to the employment of people with disabilities.
Do you require any assistance, or have any special requirements at
interview? YES NO
If YES, please provide brief details:
If you answered yes and are invited to attend interview,
you will be contacted to discuss your needs
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EQUAL OPPORTUNITIES IN EMPLOYMENT
The African Development Bank operates an equal opportunities policy and ensures that all
employees or service providers are recruited on the basis of their ability, the requirements of the
job and the need to maintain a highly effective and efficient service delivery to clients and
stakeholders.
Name:
Gender: Date of birth:
Nationality
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CRIMINAL CONVICTION/ SOCIAL CONDUCT DECLARATION
Any information you supply will be treated as confidential.
Are you currently bound over or have you ever been convicted of a
criminal offence in any country?
YES NO
If YES, give details of the order binding you
over and/or the nature of the offence, the
penalty, sentence or order of the court, and
the date and place of the Court hearing:
Have you ever been charged with a criminal offence in any other country
which is not yet disposed of?
(Note: you must inform us immediately if you are if you are charged with
any offence in any country after you complete this form and before
taking up the position if offered to you.
YES NO
If YES, give details of the nature of the offence
with which you are charged, date on which
you were charged, and details of any on-going
proceedings by a prosecuting body:
Are you aware of any current police investigation any country following
allegations made against you? YES NO
If YES, give details of the nature of the
allegations made against you, and if known to
you, any action to be taken against you by the
police:
Have you ever been investigated for fraud, Anti-corruption or money
laundering activities? i YES NO
If YES, give details of the nature of the
allegations made against you.
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CRIMINAL CONVICTION/SOCIAL CONDUCT DECLARATION (CONTINUED)
Have you previously been dismissed from any employment, office or
other position by reason of misconduct? YES NO
If YES, give details of the employment, office
or position held, the date that you were
dismissed and the nature of the allegations of
misconduct made against you:
Have you ever been disqualified from practice of a profession, or
required to practice it subject to specified limitations following fitness to
practice proceedings by a regulatory authority in any country?
YES NO
If YES, give details of the nature of the
disqualification, limitation or restriction, the
date, and the name and address of the
licensing or regulatory body concerned:
Are you subject to any other prohibition, limitation, or restriction that
means that we are unable to consider you for the position for which you
are applying?
YES NO
If YES, give details of the nature of the
prohibition, restriction or limitation, when
and by whom it was made:
Have you ever sponsored terrorism or been sympathetic to terrorists
tendencies expressed by a person; group of persons or any known or
unknown terrorist group?
YES NO
If YES, give details.
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EMPLOYMENT HISTORY – PRESENT OR MOST RECENT EMPLOYER
Employer Name
Address:
Postcode: Type of business:
Telephone: Job title:
Grade/Band:
(If applicable) Salary:
Reporting to:
(Job Title)
Start date: End date:
(If applicable)
Period of notice: Reason for leaving:
Brief description
of duties and
responsibilities:
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EMPLOYMENT HISTORY – (MOST RECENT FIRST)
Dates
(From/To)
Employers’ name and
address Job title
Grade/Band
(If applicable) Salary
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MEMBERSHIP OF PROFESSIONAL BODIES
Are you registered with a professional body? YES NO
Registration 1: (if applicable) Registration 2: (if applicable)
Registration type: Accredited
Member Registration type: Accredited Member
Associate Member
Associate Member
Ordinary member Ordinary member
Name of body: Name of body:
Registration/
Reference
Number:
Registration/
Reference
Number::
Date of expiry: Date of expiry:
EDUCATION & PROFESSIONAL QUALIFICATIONS
Include in this section all attained relevant qualifications.
Subject/Qualification Place of Study Grade/Result Duration
(Years/months)
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EDUCATION & PROFESSIONAL QUALIFICATIONS (CONTINUED)
Subject/Qualification Place of Study Grade/Result Duration
(Years/months)
TRAINING COURSES ATTENDED
Include in this section any relevant training courses that you have attended and completed.
State if these courses are certified or knowledge and skills enhancement courses.
Course title and type Training provider Completion
date
Duration
(Years/months)
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RELEVANT EXPERIENCE/FURTHER INFORMATION
Please give specific examples of professional deliverables aligned to the advertised position and
the required Person’s Specification.
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REFERENCES
List Professional referees that can be contacted by the Bank for either professional or character
referencing. Please note that your referees should not be related to you.
MOST RECENT EMPLOYMENT REFEREE
Title Name:
Occupation/Grade:
Address:
Postcode: E-mail:
Telephone: Fax:
Can the referee be approached prior to interview? YES NO
SECOND REFEREE
Title Name:
Occupation/Grade:
Address:
Postcode: E-mail:
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Telephone: Fax:
Can the referee be approached prior to interview? YES NO
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THIRD REFEREE
Title Name:
Occupation/Grade:
Address:
Postcode: E-mail:
Telephone: Fax:
Can the referee be approached prior to interview? YES NO
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DECLARATION
I confirm that the information I have provided in this application form (including the Criminal
Conviction Declaration section) is correct and complete. I understand and accept that if I
knowingly withhold information, or provide false or misleading information, this may result in
my application being rejected, or if I am appointed, it will result in the termination of the
contract without any encumbrances by the Bank.
I confirm that if at any time during my contract with the Bank; if I am not in compliance with the
Bank’s Core Values and Code of Conduct, the Bank reserves the right to terminate the contract
without any encumbrances on the part of the part.
Full name:
Signed: Date:
If you do not have an electronic signature, fill your full name in the space provided for signature.
INSTRUCTIONS:
The person specification for the job details the essential skills, knowledge, experience and
qualifications needed for the post that is described in the job description. Your completed form
should demonstrate that you meet the person specification.
Make sure your application pack is submitted before 5.00pm (17:00hrs Abidjan time) on the
closing date; applications received after the closing date as indicated in the advertisement will
not be considered.
All completed applications should be sent to the persons indicated in the advertisement; the title
of the mail should read “Application for Learning and Communications Consultancy (Individual
consultant)”.
Please note that due to the volume of responses we receive; only candidates whose applications
are taken forwarded will be contacted.
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GUIDANCE NOTES FOR COMPLETING THE APPLICATION FORM
Please ensure that your application is submitted in the format stated in the advertisement.
PERSONAL DETAILS AND EQUAL OPPORTUNITIES INFORMATION
Make sure you complete the top section on the front page asking for Post title, Job reference and Closing date. You will find this information in the advertisement.
Provide details of your email address. We will correspond with you via email. Please ensure that you check your Spam filter as the Bank’s domain (afdb.org) may not be on your ‘trusted’ email address list resulting in a correspondence not being delivered to you.
Please complete the Criminal Conviction/Social Conduct Declaration. If through verification of the details you have stated in the application form, it is discovered that either false or misleading information was provided, the Bank will immediately terminate any association with you.
EMPLOYMENT HISTORY
Please give the name of the organisation that you currently work for, or most recently worked for.
We also require details of your previous employers during the preceding five years.
MEMBERSHIP OF PROFESSIONAL BODIES, EDUCATION AND TRAINING
Please provide details of any professional registration. If short-listed you will be asked to provide evidence prior to or at the interview.
Please provide details of your educational attainment. If short-listed you will be asked to provide evidence prior to or at the interview
You will be required to bring two forms of original ID with you to the interview.
RELEVANT EXPERIENCE/FURTHER INFORMATION
This is a key part of the job application and the information provided in this section will help us decide whether or not to take your application forward. You should make sure that you provide evidence of how your existing skills and experience meet each item listed on the person specification.
REFERENCES
You must give one reference from your current employer and two from your previous employers. If you are not currently working, you must give a reference from each of your last three employers.
The person you give as a referee must be someone who currently has, or had, management authority for you.
Personal references from friends or relatives are not acceptable.
DECLARATION
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Make sure you sign and date the form before submission of your application. Unsinged forms will not be processed.
FORMAT FOR SUBMITTING APPLICATIONS:
This form is in word format. All completed forms and the application pack ( CV and
Statement of implementation) should be PDFed and sent to : [email protected]; copied to
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EQUAL OPPORTUNITIES AND DATA PROTECTION POLICY
The African Development Bank (AfDB) is a multilateral development finance institution with a
membership of 54 African countries and 26 non-African countries from Asia, Europe, North and
South America. The purpose of the Bank is to further the economic development and social
progress of African countries, individually and collectively. The Bank has its Headquarters in
Abidjan, Republic of Côte d’Ivoire. All applicants to the Bank are treated equally; and all
applications are processed based on the level of relevant facts stated in the application which
leads to anticipated level of proficiency delivery.
Criminal Record Declaration
Prior to making a final decision concerning your application, we shall discuss with you any
criminal conviction information declared by you that we believe has a bearing on your suitability
for the position. If we do not raise this information with you, this is because we do not believe
that it should be taken into account. In that event, you remain free to discuss any of that
information or any other matter that you wish to raise. As part of assessing your application, we
will only take into account relevant criminal record and other information declared.
Data Protection
The Bank teats in confidence all data supplied by applicants. Once a decision has been made
concerning your appointment, for successful applicants’ application data will be retained on
their personal consultancy file, if unsuccessful, the data will be destroyed after 6 months.
Application data will be kept securely and in confidence, and access to it will be restricted to
designated persons within the Bank who are authorised to view it as a necessary part of their
work.
i Note that the African Development has a cross- debarment agreement with other Multi-lateral Development Bank (MDBs). If at any time either during the application process or commencement of duty; it comes to the knowledge of the Bank that your services were barred by any of the MDBs; the Bank will server its relationship with you immediately without any benefits.