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This event brought together government officials anddevelopment practitioners from 12 African countries to share experiences andexplore opportunities for foresight in Africa. Prominent speakers, practioners and participants discussedpractice and potential of foresight, focusing on the need for inclusivevisioning, resilient planning and public innovation for development in the region.
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Africa foresightXchangeJohannesburg (South Africa), 30 Nov - 1 Dec 2015 This event brought together government officials
anddevelopment practitioners from 12 African countries to share experiences andexplore opportunities for
foresight in Africa. Prominent speakers, practioners and participants discussedpractice and potential of foresight,
focusing on the need for inclusivevisioning, resilient planning and public innovation for development in
theregion. A UNDP - CPSI collaboration.
by UNDP Public Service 5 months ago
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
[#Africa foresightXchange] Stay tuned via #fsXc hashtag. #foresight #SouthAfrica #inno4dev HT art
by #KeriMuller pic.twitter.com/nAfnhHqjfi
South Africa has important and unique experience with the use of strategic foresight and scenario planning. In
the 1990s, UNDP collaborated with several African governments on strategic foresight.
UNDP Public
Service@UNDPpublicserv
6 MONTHS AGO
Looking forward to the #Africa foresightXchange. Check out @UNDPSouthAfrica work on#PublicService: za.undp.org/content/south_… #fsXc @cpsi_sa
Foresight in one of the four workstreams of UNDP's Global Center for Public Service Excellence (GCPSE). In 2014
and 2015, GCPSE organised foresight events in Tonga, Rwanda, Maldives, Kazakhstan, New York, Papua New
Guinea and Mauritius.
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP Public
Service@UNDPpublicserv
6 MONTHS AGO
Our #foresight activities in #Africa: #Rwanda (youtu.be/hpmQt_gXGMQ) #Mauritius(storify.com/UNDPpublicserv…) #fsXc #inno4dev @UNDPAfrica
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Thrilled to be part of Africa foresightXchnge #fsXc. Expecting some good conversations andlearnings twitter.com/undppublicserv…
The foresighXchange was opened by Ms. Thuli Radebe, CEO of the Centre for Public Service Innovation (CPSI),
and Mr. Walid Badawi, Country Director of UNDP South Africa.
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Ms Radebe (CEO, @cpsi_sa) kicking off #Africa foresightXchange: #Foresight - a critical element of
#innovation #fsXc pic.twitter.com/9NN1lI2Hup
Ms. Radebe captured the essence of foresight in a brilliantly personal manner.
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
.@Walidbadawi (Country Dir. @UNDPSouthAfrica): UNDP Innovation Facility made this regional
#fsXc possible. #inno4dev pic.twitter.com/4fjmLF5YYI
Mr. Badawi emphasized the importance of foresight in a SDGs implementation environment.
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Fascinating: #Ghana's ambition for a 40 year long-term #strategy: ghana.gov.gh/index.php/medi…@UNDPGhana @cpsi_sa @UNDP_innovation #fsXc
Mr. Brito shared some important lessons from African foresight activities 20 years ago, which are still extremely
valid.
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Jose Brito (ex Minister, #CapeVerde) presents lessons learnt of the UNDP #African #Futures
Program in the 90s. #fsXc pic.twitter.com/bBkxEx2ayS
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
#Foresight: a constituency among political & administrative #leadership, #change mindset,engagement & greater #responsiveness key. #fsXc
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Brito: the biggest enemy of a #foresight exercise: business as usual. Mindset and behaviourchange vs. "ostrich" reaction. #fsXc #inno4dev
A key lesson learned during the African foresight exercises in the nineties, according to Mr. Brito, is the tendency
to see the future as 'business-as-usual'. It is a well-known fact, born out by reserach, that people have a
conginitive bias to see the future as not significantly different from the past or the present. From this point of
view, change is always incremental and manageable. We tend to spend more time and energy on reconstructing
reality in these terms then we spend anticipating and preparing for real change, disruptions and shocks. Sohttps://storify.com/UNDPpublicserv/africa-foresightxchange
beware of 'foresight' and scenario building that simply reproduce the past and the present, the 'used future'. As
one of Jim Dator's 'Laws of the Future' has it: "Any useful statement about the future should appear to be
ridiculous".
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Don't let the future happen to you. Foresight for empowered futures! #fsXc #inno4dev HT Jose
Brito pic.twitter.com/8EUa29tcUd
After the kick-off, Marc Lepage talked to Mr. Jose Brito and Ms. Tanja Hichert, two experienced foresight
practioners, about past en present foresight experience in Africa. Marc UNDP's Knowledge & Innovation advisor in
Africa.
https://storify.com/UNDPpublicserv/africa-foresightxchange
PIERRE
SCHOONRAAD @PSCHOONRAAD
· 5 MONTHS AGO
@marclepage engage former Foreign Affairs Min Cape Verde José Brito & @TanjaHichert on
Foresight #fsXc @cpsi_sa pic.twitter.com/2AwWsYYyvq
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
#Foresight experiences and applications being discussed at the #Africa #fsXc. See
foresightfordevelopment.org pic.twitter.com/dM0Su39wcm
Identifying the next big thing in technology is just one application of foresight. Mr. Brito highlights the
https://storify.com/UNDPpublicserv/africa-foresightxchange
relationship between alternative futures and national visions ('preferred future') and the importance of an
inclusively formulated and widely shared vision of the future.
Arndt Husar@ArndtHusar
5 MONTHS AGO
Brito: the National #Vision needs to be a shared one, as all actors (not just Gov't) have to act on itwith their own #strategies. #fsXc
Up next was Arndt Husar. He gave an overview of GCPSE's work on foresight and its bearing upon the other three
pillars of GCPSE's work, nl. leadership, motivation and innovation. Arndt is Deputy Director of GCPSE.
PIERRE
SCHOONRAAD @PSCHOONRAAD
· 5 MONTHS AGO
@ArndtHusar on 'New Public Passion' guiding the work of the @UNDPpublicserv #fsXc @cpsi_sa
@UNDP_innovation pic.twitter.com/KZ7K1FTcUL
Tanja Hichert@TanjaHichert
5 MONTHS AGO
.@ArndtHusar now presenting on the work of @UNDPpublicserv Themes: Motivation (New PublicPassion), leadership, foresight, innovation #fsXc
https://storify.com/UNDPpublicserv/africa-foresightxchange
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Strategic Foresight for public service in Africa #fsXc Some excellent points by @ArndtHusar
Tanja Hichert@TanjaHichert
5 MONTHS AGO
List of foresightXchange work so far. Last item is today and tomorrow here in SA cc@aloha_futures @UNDPpublicserv #fsXc
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Some great @UNDPpublicserv publications on strategic foresight. Find them hereundp.org/content/undp/e… @FFDAfrica #fsXc
Next up, Mr. Simon Springett. Simon drew attention to the potential of foresight to focus energy and resources on
realising the preferred future instead of remedying the deficiencies of the past or present. Simon is UN Resident
Co-ordinator and UNDP Resident Representative in Mauritius.
Pierre
Schoonraad@PSchoonraad
5 MONTHS AGO
Simon Springett UNDP Mauritius: 'Foresight is looking @ excellence in future not criticisingpresent' #fsXc @cpsi_sa @UNDPpublicserv
Some impressions by participants during the opening sessions:
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Exploring strategic foresight for public service innovation in Africa; Sweden has a Minister for theFuture #fsXc twitter.com/ianbirrell/sta…
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
[Article] #Sweden's Minister of the #Future Explains How to Make Politicians Think Long-Termmotherboard.vice.com/read/swedens-m… #futures #fsXc
Marc Lepage@marclepage
5 MONTHS AGO
Jose Brito (ex Minister, #CapeVerde) presents lessons learnt of the UNDP #African #FuturesProgram in the 90s. #fsXc cc @UNCapeVerde
Peter van de
Pol@PetrusPol
5 MONTHS AGO
'Taking charge of our own future': #Foresight 4 inclusive #visioning, #resilient planning & public#innovation in #Africa #fsXc
https://storify.com/UNDPpublicserv/africa-foresightxchange
CPSI SOUTH AFRICA @CPSI_SA · 5 MONTHS AGO
UNDP Country Director @Walidbadawi with CPSI CEO opening the UNDP regional foresight
exchange workshop #fsXc pic.twitter.com/wmMTmQDl9Q
Mr. Bongani Matomela moderated presentations and discussion by Dr. Nii Moi Thompson and Ms. Sherin Taha on
case studies of participatory planning. Bongani is Programme Manager Governance UNDP South Africa.
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Ghana facing a 'demographic imperative' for long-term planning. Just concluded nationalconsultative process involving opposition also #fsXc
Marc Lepage@marclepage
5 MONTHS AGO
Dr Thompson DG of @ndpcgh at #fsXc #Africa "we should have planned 40 years ago: let's planfor the 40 years ahead" #foresight cc @UNDPGhana
Dr. Thompson was adamant: national development visions don't belong to the government. They should be
owned by all, because everybody has a stake and a role in implementing the vision. This, of course, is one of the
key factors of making change happen.
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Panel: #Ghana Planning Commission and the #Egypt IT Institute. Long-Term #Planning &
#PublicSector #Foresight. #fsXc pic.twitter.com/zDc8IABFt5
Marc Lepage@marclepage
5 MONTHS AGO
@NamiTagawa from @UNDPEgypt on "foresighting for Egyptian Youth Employment with a focuson IT sector" #fsXc cc @sytokali @JenColville10
https://storify.com/UNDPpublicserv/africa-foresightxchange
CPSI SOUTH AFRICA @CPSI_SA · 5 MONTHS AGO
Getting ready for session 3 presentations of case studies on participatory Foresight and Planning
#fsXc pic.twitter.com/S0fh0JLCNO
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Glimpses of what happened at the #Mauritius foresightXchange - Towards an Innovative CivilService: storify.com/UNDPpublicserv… #fsXc
Marc Lepage@marclepage
5 MONTHS AGO
With support from @UNDPEgypt @MCIT_News #ITI #Egypt applying foresight to anticipate anddesign human capital development programmes #fsXc
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Sherin Taha (ITI #Egypt) expands on massive opportunities in the #IT sector: 300k new graduates/year. #demography #fsXc #tech @itichannel2
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
#Ghana's long-term plan will use drones & 3D modelling, making #futures work & #planning
tangible. #fsXc #inno4dev pic.twitter.com/FS6RJq8do8
After the presentation and discussions, which gave participants a vivid impression of the amazing range and
depth of foresight practice and experience in Africa, it was time to go back to the basics. Peter van de Pol
presented some of the basic principles all applications of foresight share and discussed some of the most
important implications. He also categorised the most important applications of strategic foresight in three
groups: 1) create inclusive visions of the preferred future, 2) strengthen resilient and adaptive planning capacity,
and 3) explore opportunities for public innovation. Peter is senior advisor at GCPSE.
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Our presentation at the #Africa foresightXchange: cpsi.co.za/wp-content/upl… #fsXc
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
What if? This question - built into our brains - is at the heart of strategic #foresight. #adaptive#governance #fsXc #alternative #futures
Tanja Hichert@TanjaHichert
5 MONTHS AGO
.@PetrusPol talking about 'traditional' long-term strategic planning vs. 'newer' foresight methods &approaches #contingency #adapt #fsXc
Tanja Hichert@TanjaHichert
5 MONTHS AGO
. @PetrusPol "Foresight should lead to Insight should lead to Action" Application for governmentagencies. #fsXc
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
#Foresight needs to lead to #insights and then #action! Engaged and committed #stakeholderscan ensure that we can "land the plane". #fsXc
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Three areas of application for #PublicSector #foresight: inclusive #visioning, resilient #planning,and public #innovation. #fsXc #inno4dev
https://storify.com/UNDPpublicserv/africa-foresightxchange
PIERRE
SCHOONRAAD @PSCHOONRAAD
· 5 MONTHS AGO
@PetrusPol #fsXc how 2 use Foresight 2 guide impl. of Nat. Vision in envrnmt of uncertainty -
resilient policies pic.twitter.com/Stb8fnZoZ5
Time for some action. Participants selected the foresight area they wanted to work on (visioning, planning or
innovation) and Peter put them firmly in a future situation to explore...
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Now exploring each of these areas of application with participants. #fsXc
pic.twitter.com/Krgwlmt6MT
... but didn't allow them to become too comfortable. To make the most of foresight, peope's cognitive bias needs
to be disrupted to make sure they move beyond the 'used future'. Participants were given 'wild cards' - major
disruptive events that are unexpected but plausible - and had to reconsider, once again, the 'scenario' they were
settling on.
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Wild cards have upset our #plan, #vision & service #innovation. The room is buzzing with new
#insights now... #fsXc pic.twitter.com/DoTrXgbDI1
CPSI South
Africa@cpsi_sa
5 MONTHS AGO
Watch: #FsXc Day 1 discussions on sustainability of Foresight projects; the case of Ghana...fb.me/3SyI2QsK8
Mr. Brito and Ms. Tanja Hickert wrapped up the first day with highlighting some of the key insights of the first day.
https://storify.com/UNDPpublicserv/africa-foresightxchange
NAMI TAGAWA @NAMITAGAWA · 5 MONTHS AGO
Be ambitious to challenge our future! Jose Brito #fsXc #inno4dev #foresight #Africa
pic.twitter.com/R8EmRr2d11
https://storify.com/UNDPpublicserv/africa-foresightxchange
NAMI TAGAWA @NAMITAGAWA · 5 MONTHS AGO
Scenario making is a gentle art of reperception @TanjaHichert #fsXc #Africa #inno4dev
pic.twitter.com/sIT2vZyiN4
https://storify.com/UNDPpublicserv/africa-foresightxchange
NAMI TAGAWA @NAMITAGAWA · 5 MONTHS AGO
#foresight enables us to be drivers of changes instead of victims of changes @PetrusPol #fsXc
#Africa #inno4dev pic.twitter.com/38zD8dBb7R
Day 2 kicked off with the big guns. A powerful panel of internationally renowned experts first gave presentations
on their work or preoccupations before answering questions from the audience.
Marc Lepage@marclepage
5 MONTHS AGO
Day 2 of #Africa #foresight event @mindofafox "frequency of extreme events is becoming morecommon" #fsXc #COP21
https://storify.com/UNDPpublicserv/africa-foresightxchange
PIERRE
SCHOONRAAD @PSCHOONRAAD
· 5 MONTHS AGO
#fsXc powerful panel with @lofioramonti Chantellibury Illbury, Lamin Manneh - Rwanda, John
Kruger RSA Planning Com pic.twitter.com/WiUbWzrkcy
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
#Africa foresightXchange Day 2: high powered panel discussion now kicking off with @LMManneh@mindofafox @lofioramonti @npcSA. #fsXc
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Day 2 of @UNDPpublicserv Regional foresightXchange for Development in Africa. Superb sessionwith @mindofafox and @lofioramonti #fsXc
First up was Ms. Chantell Ilbury, author of Mind of a Fox - Scemario Planning in Action and Games Foxes Play -
Planning for Extraordinary Times. Chantell gave us an up to date overview of scenario planning in South Africa.
https://storify.com/UNDPpublicserv/africa-foresightxchange
PIERRE
SCHOONRAAD @PSCHOONRAAD
· 5 MONTHS AGO
12 global flags identified by @mindofafox to take note of in Foresighting #fsXc @cpsi_sa
@UNDPpublicserv pic.twitter.com/7xwzszEBuy
Pierre
Schoonraad@PSchoonraad
5 MONTHS AGO
@mindofafox on kind of leadership we need: curiosity, passion, authenticity, agility. #fsXc
Marc Lepage@marclepage
5 MONTHS AGO
@lofioramonti #fsXc "long term planning should be centered on our natural system & socialcohesion"
Next up: Prof. Lorenzo Fioramenti, who made a strong and passionate case for planning beyond such lazy
constructs like GDP growth. Lorenzo is Professor of Political Economy at the University of Pretoria (South Africa)
and the founding director of GovInn (Center for Government Innovation). He has authored two seminal books
How Numbers Rule the World: The Use and Abuse of Statistics in Global Politics and Gross Domestic Problem:
The Politics Behind the World’s Most Powerful Number.
Lorenzo warned us to think twice before we frame our exploration of alternative futures in terms and concepts
everybody take for granted, like GDP as a reliable indicator for development. Again, foresight is about moving
beyond the 'used future'. One of the major contributions of foresight could be the identification of much morehttps://storify.com/UNDPpublicserv/africa-foresightxchange
powerful and useful concepts to realize development.
Reimagining, reframing... all these are important key words of alternative future thinking.
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Lorenzo Fioramonti giving us a reality check on #GDP and illusions of #growth. #sustainable
#development. #fsXc pic.twitter.com/xrDqiKGoQK
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Land degradation costs South Africa 58% of its GDP, but we don't account for it @lofioramontibdlive.co.za/opinion/2015/1… #fsXc
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
.@lofioramonti: we need to be courageous & audacious with our long-term #planning to attainholistic dev't for #Africa. #GDP #fsXc #futures
After the though provoking presentation of Lorenzo, Mr Lamin M. Manneh gave a presentation of the importance
of foresight for development and the foresight work of UNDP and GCPSE in Rwanda. Lamin emphasized the
https://storify.com/UNDPpublicserv/africa-foresightxchange
importance of countries, leaders and people to be in the driving seat of change if the SDGs are to deliver on their
promise of the future. Lamin is UN Resident Coordinator and UNDP Resident Representative in Rwanda.
MARC LEPAGE @MARCLEPAGE · 5 MONTHS AGO
at #fsxc #Africa @LMManneh citing @HelenClarkUNDP on #foresight "..adapting the next move to
leverage new potential" pic.twitter.com/PTFmgQfKGe
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
.@LMManneh /@UNDPRwanda: #foresight being mainstreamed thru the new govt's #InnovationFund & capacity devt by @GovernanceRw. @ashyaka #fsXc
Marc Lepage@marclepage
5 MONTHS AGO
John Kruger from @Presidency_DPME on foresight & tools for planning in South Africa #fsXc
After Lamin, John Kruger took centre stage. John gave a presentation of the organization of development
planning in the South African government and discussed some opportunities and challenges to adopt more
foresight inspired approaches in a typical government planning outlay.
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
#SouthAfrica's national #planning system: data & #prospective analysis / #foresight. HT John Kruger
@npcSA #fsXc pic.twitter.com/jsr4WZ7Kvk
Tanja Hichert@TanjaHichert
5 MONTHS AGO
Innovation, transformation and sustainable futures in Africa conference, Dakar, June 1-3, 2016africanstudies.org/dakar-2016 HT @laurap18 #fsXc
https://storify.com/UNDPpublicserv/africa-foresightxchange
NAMI TAGAWA @NAMITAGAWA · 5 MONTHS AGO
Drivers into a new world; globalization/digitalization/individualization/technology conversion
@mindofafox #fsXc pic.twitter.com/dvGQdfuB0n
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Adekanye Lanre (Min. of Budget & National Planning, #Nigeria) requesting a #fsXc on #Vision2020.
@UNDPNigeria pic.twitter.com/T3ZkGmwibs
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Challenges experienced by #SouthAfrica's @npcSA: qualitative analysis capabilities andinstitutionalisation of #foresight exercises. #fsXc
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
Integrated approaches & new #governance models needed for #SDGs. @lofioramonti #fsXc
#WOGA pic.twitter.com/6RHk6VKpPP
Tanja Hichert@TanjaHichert
5 MONTHS AGO
"Demographic dividend in Africa: Prospects, opportunities and challenges" conference happeningright now uaps2015.princeton.edu #fsXc
Marc Lepage@marclepage
5 MONTHS AGO
Imagine a country genuinely committed to pursuing the sustainable development goals #SDGstheguardian.com/sustainable-bu… by @lofioramonti #fsXc
https://storify.com/UNDPpublicserv/africa-foresightxchange
Marc Lepage@marclepage
5 MONTHS AGO
MT @sspringett1 #Mauritius Strategic Foresight Xchange: instrument for an innovative CivilService govmu.org/English/News/P… #inno4dev #fsXc
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
.@PSchoonraad: Where would we begin to shift the conversation away from #GDP? Set ways &
mindsets. #fsXc pic.twitter.com/mz5qKiFXqb
Now that's a thought! Lorenzo gives an example of how to make future thinking more inclusive: make scenarios
available through apps and invite people to share their insights and feedback. Traditional experts tend to fall
victim to 'group speak' and recreate the 'used future'. Alternative perspectives, knowledge and experiences are
needed to truly move beyond the idea of the future as 'business-as-usual'.
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
.@lofioramonti: We can use scenarios in very creative ways! Feedback on #scenarios via app?Continuous dialogue! @PSchoonraad #fsXc
https://storify.com/UNDPpublicserv/africa-foresightxchange
UNDP Public
Service@UNDPpublicserv
5 MONTHS AGO
Change ≠ linear. We need to expand our capacity to trigger different conversations. & engageunusual suspects. #collaboration #fsXc #WAD2015
Tanja Hichert@TanjaHichert
5 MONTHS AGO
.@lofioramonti says civil society must apply pressure and push for long-term planning andperspectives #Short-termismMustFall #fsXc
The plenary part of the foresightXchange was finished on a high. Afterwards, the international participants visited
the premises of CPSI to see some of the amazing service innovations the Center is working on. Although much of
the innovation was technology-enabled, the main focus was on the quality of the service experience from the
citizen point of view or on exciting news ways to redesign public services.
Afterwards, participants held discussions with representatives of UNDP of how they could pilot or expand
foresight activities for visioning, planning and innovation.
UNDP PUBLIC SERVICE @UNDPPUBLICSERV · 5 MONTHS AGO
#fsXc delegates exploring the @cpsi_sa interactive exhibit on #PublicService #innovation. #UNDPpsi
pic.twitter.com/9hH58BiuHu
https://storify.com/UNDPpublicserv/africa-foresightxchange
https://storify.com/UNDPpublicserv/africa-foresightxchange