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1/1/2012
User Guide
HEALTH NET MEDICARE CERTIFICATION TRAINING CENTER
HEALTH NET MEDICARE CERTIFICATION TRAINING CENTER 2012
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Health Net Medicare Certification Training Center
User Guide
Table of Contents Getting Started: Log In and User Registration ................................................................. 2
Account Features ............................................................................................................ 6
Update Account Information ........................................................................................ 6
Change Your Password ............................................................................................... 8
View Your Transcript ................................................................................................... 9
Begin Training ............................................................................................................... 10
Course Navigation ..................................................................................................... 11
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Getting Started: Log In and User Registration All users will begin on the Health Net login page. If you have been provided a sign in details, please sign in with your username and password. Usernames and passwords are case sensitive. You may skip to page 6 of this document. If you have not been provided sign in details, please click on the Create a New Account button.
HEALTH NET MEDICARE CERTIFICATION TRAINING CENTER 2012
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If you clicked on the Create a New Account button, please enter your Access Code or Health Net Associate ID. If you do not know your Access Code or Health Net Associate ID, please contact the Health Net Broker Service Center.
In Step I, fill out the required fields in the Confidential Information Section then click Submit.
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HEALTH NET MEDICARE CERTIFICATION TRAINING CENTER 2012
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In Step 2, complete all required fields, select your region under the Health Net External Section, then click Register at the bottom of the page.
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In Step 3, please note your username for future sessions. Then click Continue to Home.
Check the box next to the state(s) on the left to search for available trainings.
Then click the Place me in the selected learning button.
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Account Features Upon logging in, you are taken to the main landing page. You may log out of your account at any time by clicking the logout link.
Update Account Information To view or edit your profile details, click on the Profile link.
HEALTH NET MEDICARE CERTIFICATION TRAINING CENTER 2012
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Click the Edit profile link to view more detailed profile information.
From the Edit profile tab you may update your email address, personal information, mailing address, preferred language and region.
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Change Your Password If you need to change your password, click the Profile link, then click the Change password button.
Fill in the required fields and click the Save changes button.
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View Your Transcript To view your transcript, click on the Transcript link in the purple bar that appears on the main landing page and most other pages on the Certification Portal.
You can also access your transcript by clicking on the profile link on the main landing page, then click on the Transcript link.
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Begin Training On the main landing page, the certifications in which you are enrolled are displayed under My Certifications.
To access the course material, click on the course title. AHIP’s Training will be first available component (certificate available following completion of AHIP’s Training). Note the Course symbol key to learn more about the status of your courses.
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Course Navigation As you complete courses, you will receive green checkmarks. Some courses require that you download and review the course material, then agree to an attestation statement to receive completion.
Upon clicking on a course link, you will see the course material. To proceed to the next section, click on the Next button.
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Read the attestation statement and check the box next to I agree. Then click the Submit questionnaire button.
Note the confirmation statement. To return to the main landing page, click the link in the box under Return to Training Page.
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Proceed to the next course requirement.
