Aerospace and Defense Executive Briefing€¦ · Infor Difference: Co-mingling with Contract / Project planning and pegging Issue: Identification of contractual requirements to suppliers

Copyright © 2013. Infor. All Rights Reserved. www.infor.com

Aerospace and Defense Executive Briefing

Date:

Prepared by: XXX yyyyyy


4B Passengers moved each

year on planes built using Infor

800 Aerospace &

defense customers

Did you know?

25 Years of experience

in A&D

19 of top 20 A&D companies use Infor

15,000 Users at Boeing since 1995. Largest ERP implementation

in the world.

100 Countries


Agenda

Business Challenges

Why Cloud?

CloudSuite Aerospace and Defense

Getting customer live


Customers want to purchase products and view accounts across applications, channels, and geographies.

Technology teams must balance greater system flexibility, costly systems and processes, improved system stability, and diminishing legacy technology skills.

Increasing pressure to bring new functionality and products/services to

market quickly.

Significant increases in regulatory requirements.

Systems need to provide strong controls and visibility as well as be

properly integrated.

Competitive Pressure

Technology Evolution

Regulations Customer Demand

This is what we hear Business challenges


The Challenges in Aerospace and Defense… Pressures on the top and bottom line

Customers

•  Reduced Lead Time •  Fixed Price Contracts •  Increased Defense Spending •  Internationalization •  Export Control

Technology

•  Fragmented apps •  Laggards in adoption •  New workforce demands new

technology •  Collaboration challenges

Supply Chain

•  Need greater visibility •  Complex configurations •  Global supply chain ramping up •  Flow down of contract, quality

clauses, etc.

Compliance Issues

•  ITAR / UID MIL-129 •  DCAA / MMAS / DFAR •  DD 250 / SF1443 •  EVMS / CPR Format 1-5 •  AS9100 / Quality

Aerospace & Defense

Contractors


Improve on-time delivery Complex

supply chains

Infor Difference

•  Co-mingled Project / Cost

Pegging

•  Amalgamation of demand

•  Contract Flowdown

•  Planning Simulation

“We have improved on-time delivery to 94 percent—with that number still rising—and our return rate has declined by over 85 percent.”

Suppliers Assembly and

Manufacturing

Customer


Improve on-time delivery Complex

supply chains

Infor Difference

•  Co-mingled Project / Cost

Pegging

•  Amalgamation of demand

•  Contract Flowdown

•  Planning Simulation

“We have improved on-time delivery to 94 percent—with that number still rising—and our return rate has declined by over 85 percent.”

Suppliers Assembly and

Manufacturing

Customer


Supply chain planning Complex

supply chains

Insert customer result, ROI or solution highlight / fact

Infor Difference: Co-mingling with Contract / Project planning and pegging

Issue: Identification of contractual requirements to suppliers

Insert customer result, ROI or solution highlight / fact Chose Infor to manage their complex supply chain because

“a good IT solution is fundamental to good logistics.”

Plane(s) Engine(s) Sub-Assembly(s)

Part(s)


After-Market Services Complex

supply chains

Issue: Increase revenue from after-market services

ATC Lasham wanted an ERP that went beyond the confines of airline or MRO competence. “We liked the technology. We knew it would stay current.”

Spare Parts

Depot Repair

MRO

Manufacturing

Suppliers

Infor difference

One integrated solution for all after-market services with OEM capabilities

After-market Services


Requirements Purchasing Manufacturing

Contract Management Industry

Compliance

Cust Insert customer result, ROI or solution highlight / fact

Terms

Infor Difference

•  Contract flowdown

•  Co-mingling

•  Project cost pegging

•  Terms & Conditions

•  DPAS

•  Costing breaks

•  Borrow/Loan Payback

“This transformation program will drive our competitiveness and ensure

BAE Systems MAI is more efficient and responsive to market conditions.”


Managing Bills of Materials Configuration Management

Infor Difference

•  Integration

•  Electronic Transfer

•  Reduced Inventory

•  Resource Utilization

Issue

•  Large BoMs

•  Data inaccuracy

•  Excess Material

•  Wasted Manpower

“Our employees were doing a lot of manual review of documents and, in some instances, even re-entering data that we had received electronically from customers.”


Product traceability Configuration Management

Issue: Configuration planning and serial number tracking

"Infor has changed the way we do business for the better, eliminating many manual

processes, providing stringent document control, and facilitating greater visibility to

the production floor."

Infor Difference: Eliminate multiple spreadsheets with one solution to plan by unit-effectivity and track serials within service management

As-maintained As-built

Serial

Tracking Configuration

Control

As-designed


Quality management Industry

Compliance

Issue: Non-conforming material tracking and dis-positioning

"Infor Quality management optimizes product lifecycle management from one end of the supply chain to the other, helping you increase profitability and gain a competitive market advantage.”

Use-as-is or Scrap Infor Difference

Plan, track and disposition non-conforming material without the need for external systems or spread sheets

Material-Review-

Board (MRB)

Use-as-is or Scrap

Return-to-Vendor (RTV)


Agenda

Business Challenges

Why Cloud?




The Value Proposition

Secure, High Availability

and Easy Access

•  Skilled resources always on-hand to support your business 24x7

•  Best in class levels of security minimizes risk

•  Best in class disaster recovery

•  99.9% historical up time on Infor Cloud

Lower Risk

Outsource IT and lower

total cost of ownership

•  Predictable SaaS pricing

•  Free your IT staff to focus on strategic initiatives

•  Added value from always having access to latest software

•  Patches applied for you by experts

Cost Savings

Adapt to the changing

needs of your business

•  Hassle-free ownership

•  Flexible processing capacity – only pay for what you need

•  Easy to quickly scale up (or down)

•  Easy to roll out to new locations or acquisitions

Flexibility


Lower Total Cost of Ownership

Infor Difference

•  No Capital expense for hardware

•  Eliminates system Infrastructure expense

•  No license fees minimizes initial costs

•  Scalable without the capital investment

•  Faster, less expensive deployment

•  Eliminates cost to power the system

Lower Risk

Predictable

Cost

Flexible

“Our key focus is not to leverage the cloud to drive

down costs immediately. We believe we will realize

savings over the longer term….”

Kai Kiang, Vice President of IT,

TAL Apparel Group


Cloud Value – Perspectives

COST

Transparency Resource utilization

Less time on maintenance

AGILITY

On-demand access Scale with business

Less hassle – focus on adding business value

CONTINUITY

Industry best practices Security and DR

Outsourced management 24x7x365 CIO

CEO

CFO

Bottom line control Focus on business

not IT

Accountability

Capex to Opex Predictable cost

TCO

Time critical initiatives Growth, Expansion

Acquisitions, Divestments

Predictability Zero-variance

Invest for growth

Reputation and trust Regulatory compliance

Penalties, Overtime Outsourced work


18 Copyright © 2015. Infor. All Rights Reserved. www.infor.com

Infor Confidential

Infor Cloud

Credentials n n n n

7,000+ 6,300+ 62 million 8+ PB Unique Customers globally

Customer sites Users Petabytes of data

n n n n

1,050+ < 2 mins 96 1.9 million Opportunities provisioned in FY15

Provisioning to Customers on automated MT apps

Countries Accessing the Infor Cloud

Attempted (failed) attacks in Q4

n n n

99.9% 120+ ISO, ITAR & HIPAA Average historical uptime

Customer and industry audits conducted each year

Compliant


Agenda

Business Challenges

Why Cloud?




Beautiful business applications with last mile functionality

and scientific insights for select industries delivered as a cloud service.


Micro-vertical specialization Commercial Contractors

Unit-Effectivity

Line Assembly Control

Sales Schedules

Purchase Schedules

Supplier Staged Payments

Use-Up Effectivity

Non-Conforming Material Management

As-Built BoM

Serial Number Control

RFID

MRO & Service Providers

Service Work Order Management

As-Maintained BoM

Spare Parts and Logistics

Depot Repair

Serial Number Traceability

Remote Field Service

Maintenance, Repair and Overhaul

Rotable Management

Call Management

Defense Contractors

Contract/CLIN Management

Progress Invoicing

Retro-Active Rate Adjustments

Costing Breaks

Contract Flowdown

Project Co-Mingled Cost Pegging

DPAS

Overhead Rate Calculations

DD250

Borrow/Payback

Metal Fabrication (Aerospace & Defense

Lot/heat tracking

Cut list management & optimization

Dimensional inventory

Metal content traceability

Track metal market for pricing

Customer Managed Inventory

Tool Requirement Planning

Defense Electronics

Consigned Inventory Management

Shop Floor Order Splits Alternate part / BOM / Routing

Use-up Inventory

Collaborative Design & Engineering

Outside Operations Management

Reference Designators


Contract Management

Program Management

Service Management

Deep core ERP Functionality

plus vertical extensions for:

Implementation

Accelerator Industry business processes pre-configured database & solution

Product Lifecycle Management

Enterprise Asset Management

Supply Chain Planning

Bringing it all together Complete Aerospace and Defense suite

Infor Ming.le™ Comprehensive solution for social collaboration, process improvement and contextual analytics

Mobility Mobile applications that increase response times and improve decision making for an agile workforce


Soho User Experience

Infor Ming.leTM Social Business Mobility - Micro-vertical Mobile Apps

Analytics Pervasive, Embedded Business Intelligence

Technology

Local.ly - LN Multi-Books, Tax Reporting, Accounting, Bank Messages

Infor OS - ION, Workflow, Alerts, Business Vault, Business Intelligence, Reporting – Dynamic Enterprise Modeling (DEM)

Business Cloud Hybrid, BIRST on AWS

Infor CloudSuite Aerospace and Defense

Asset Management & Sustainability •  Equipment Lifecycle Management •  Preventative Maintenance •  Equipment profitability analysis •  Rotables

Shop Floor Control and Manufacturing Execution •  Use-up effectivity •  Sub-Contracting •  Customer owned equipment

After Market Services •  Depot Repair •  As Build As Maintained •  Field Service •  Claims & Warranty Management

Program Cost Accounting •  (P)MAUC •  Program Cost Ledger (PCL) •  Project/Program P&L •  EVMS

Finance, Compliance and Reporting •  Contract Invoicing •  OCA and Rev Rec •  Revenue vs. Funding analysis •  Billing vs. Funding analysis

Budget Planning & Consolidation •  Portfolio Management •  EVMS •  EACs •  Consolidations

Business Partner Collaboration •  DPAS •  Contract Requirements •  GT Nexus

Quality Management •  Non-Conformance/Corrective

Action and MRB •  Metrics and measurements •  Quarantine

Supply Chain Planning •  Project Grouping •  Cost Transfers •  Drop ship/cross-dock •  S&OP

Sourcing & Procurement •  Supplier Stage Payments •  Tactical Sourcing •  Consigned Inventory •  Vendor Managed Inventory

Product Life Cycle Management •  ECN •  eBOM •  As-Designed BOM •  Prototype analysis

Configuration Management •  Unit Effectivitity •  Long Lead Material •  Serial lifecycle Management •  Visual Configurator

Estimate Bid & Proposal •  Project Estimating •  CRM •  MS Project integrations •  What-if Analysis

Program & Contract Management •  CLINs •  Contract Break Down •  Export Control •  Contract Flow Down

Project Planning •  Group Netting •  Borrow/Payback •  Co-Mingling •  Multi-level Pegging


Transform information into actionable insights. Updates and alerts on your mobile device.

•  Financials

•  Contracts/Projects

•  Procurement

•  Warehousing

•  Manufacturing

Analytics for Aerospace and Defense

Endorsed by International Apparel Federation



And it looks like this….

Role based menus

Business Intelligence

Workflows & Alerts

Social Collaboration

Documents


Stay connected with real-time alerts

In-context analytics deliver key indicators at a glance

Communicate, collaborate and share information with colleagues

Automated tasks let you respond faster

Easy access to all systems

Infor Ming.le makes collaboration natural and efficient.

Social business?

Essential business.

Homepage drives daily tasks


Agenda

Business Challenges

Why Cloud?




Aerospace and defense customers

Aerospace Defense Maintenance, Repair & Overhaul


Team of industry experts with Aerospace and Defense experience

Infor

Services

ROADMAP

Global network of proven domain experts to deliver Infor solutions and

technology innovations to customers

Infor

Labs

DEPLOYMENT

Delivers a full portfolio of Cloud-based solutions, including individual applications

and full suite deployments

Infor

Support

OPERATIONS

Provides support that is specialized, personalized, proactive, and

accountable throughout your software’s entire life cycle

Infor

Education

TRAINING

Variety of courses and formats to help you get the most from your software– from

implementation to everyday use

Value

Engineering

DISCOVERY

Benchmarking, business process and benefits analysis, solution architecture,

and business cases to help you realize the value of your investments


144,629

860,500

575,000

126,936 54,116

388,231

538,448

477,594

1,093,740

On-premise CloudSuite

Example: CloudSuite vs. On-premise

Cost Areas Assumptions

Hardware Costs

One time hardware refresh specifications: 2 x Rack Server with 2 x CPU’s, 60GB RAM, 300GB of SATA Drives, 1.9TB of SSD, 24x7 and 4 Hour response and Server Virtualization Software with a

Centralized Storage Array with 3.3TB of RAW Capacity

Services Costs Technical effort required for implementation, periodic upgrades and service packs

Infrastructure Costs

Annual database maintenance cost: SQL Server Database Enterprise Edition ASFU - Support 3 Years Annual hardware maintenance cost

Annual facilities costs

Risk Costs Monthly disaster recovery costs (Source: VMWare DR Calculator)

IT Resource Reallocation Technical IT resources that support the Infor applications (e.g., DBAs, System/OS/Server Admins) and assumes 0.75 FTEs

Application Maintenance Infor annual application maintenance: assumes 6% uplift

New On-premise License Fees New Infor Product License: M3, ION, Ming.le, dEPM

SaaS Subscription

Five year savings of USD $922K


Standard Implementation

Aerospace and Defense Implementation Accelerator Cutting the time, cost and risk of implementation

Pre-built A&D Industry Content

Process Flows & Test Scripts

Time

Eff

ort

Best Practice Configuration

IA Implementation Reduced Risk

Shorter Time to Value

Lower Cost


A&D Implemenation Accelerator Make to Order

Opportunity to Award – 103120 Freight Agreement - 102800

Order to Cash Using Sales Orders – 102100 Reverse Logistics (Service Included) – 104000 Reverse Logistics – 104010

Contract to Cash Award to Contract – 103125 Contract to Project Closure - 102175

Plan to Inventory Plan to replenish - 201100 Plan to produce - 201200 Production/ assembly - 102350 Inventory Management – 301000

Service to Cash Preventive Maintenance – 102500 Field Service Management – 102525 Depot-based Maint. Repair and Overhaul – 102550 Refurbishing of Equipment and/or Assets - 108000

Procure to Pay Using Purchase Orders – 105000 Using Purchase Schedules - 105010 Purchase Agreements – 106000 Reverse Logistics – 107000 Subcontracting with Material Flow - 111000 Vendor Management Inventory - 111100 Strategic Sourcing - 112000

Financial Plan to Report Financial management - 503000 Financial reporting and compliance - 502000 Fixed assets management - 50500

Issue to Resolution Corrective Maintenance – 102400 Quality Assurance – 701000 Application Maintenance - 901000


Award to Contract


Contract to Project Closure


C U S T O M E R R E F E R E N C E

Business challenges Results Solution

JBT Aerotech

JBT AeroTech Corporation manufactures and services airport equipment and products. With headquarters in Orlando, Florida, the company, a division of JBT Corporation, provides everything from citrus squeezing to various equipment: ground support, gate, and military.

www.jbtaerotech.com

Industry Aerospace & Defense

Country

USA

Choosing Infor EAM Enterprise as a cloud solution was an easy decision. We manage maintenance at 22 airports globally, and we needed a solution that could manage our diverse business and a cloud company that would work with us and support our growth in multiple locations connected by a wide area network.”

Stephen Tatton Manager, Technology and IT, JBT AeroTech

•  Track all maintenance work being performed and time needed to complete each task

•  Automate workflow of work orders or procurement documents appropriately, including escalation processes

•  Quickly determine problem areas and assign labor to fix them

•  Claimed 15% to 25% higher system efficiency within a cloud environment, compared with similar on-premises ones

•  Achieved ability to quickly create comprehensive reports for executive management

•  Achieved nearly 100% system efficiency and uptime, with only two brief downtimes within 10 years (once during an upgrade, and after one switch failed)

Infor® EAM Enterprise

Improve capital asset management to increase reliability, enhance predictive maintenance, and ensure regulatory compliance




L3 Communications

L3 Communications, a top 10 global defense contractor, is a leading supplier of aerospace systems for the US government, its allies, and prominent multinational corporations. A provider of a broad range of communications and products used on military and commercial platforms, L3 works to meet its customers’ needs in an agile and innovative way. With a focus on quality, service, and performance, L3 drives to develop new technologies, new ideas, and new ways of exceeding customers’ expectations

www.l-3com.com

Headquarters New York City

Operating revenue

$12 billion+

Industry

Aerospace & Defense

The process of upgrading was so new to us, we ended up transforming into an enterprise environment. This created a concentrated data center, allowing universal access to the upgrade for all divisions.”

Mike Catapano L3 Communications

•  Upgrade from Infor Baan® 4 and Infor Baan 5 to Infor LN 10.4 within the defined budget and schedule

•  Reduce the number of separate ERP systems, and lower the cost and maintenance associated with them

•  Minimize the impact to standard business operations and processes while incorporating process improvements

•  Successfully performed the upgrade from Infor Baan 4 and Infor Baan 5 to Infor LN 10.4 on-time and on-budget

•  Reduced the number of separate ERP systems, and their associated costs and maintenance requirements

•  Implemented process improvements while having a minimal impact on regular business operations

•  Integrated multiple subsystems within the core LN product

•  Implemented hard pegging and better master planning and capacity planning features

Infor® LN

Infor Xi technology platform

Infor ION®

Infor Ming.le®

Infor BI

Infor Warehouse Mobility




Piper Aircraft

Piper Aircraft, Inc., headquartered in Vero Beach, FL, offers aviators throughout the world efficient and reliable single-engine and twin-engine aircraft. The single-engine M-Class series offers businesses and individuals elegant performance and value; the Twin Class balances proven performance, efficiency and simplicity in twin-engine aircraft; and the Trainer Class aircraft form the most complete technically advanced line of pilot training aircraft in the world.

www.piper.com

Industry Aerospace & Defense

Country

USA

Infor LN delivers the functionality to manage everything from warehousing and manufacturing to financials and accounting, all within a single solution, without the need for customizations or multiple applications.”

Greg Spadaro Senior Director, New Business Systems Piper Aircraft

•  Improve financial reporting and analysis, engineering capabilities, and shop floor electronic data reporting and archiving

•  Establish the true cost of aircraft in production

•  Easily connect to outside applications

•  More accurately determined a true cost measurement for aircraft planning by giving users the ability to make better business decisions through easier access to financial data and planning tools

•  Gained better management of all business practices with a consolidated source of information to more easily document work processes and obtain industry certifications

•  Lowered the expected long-term total cost of ERP ownership

Infor® LN

Improve, accelerate, and streamline the most complex manufacturing processes anywhere




PRIDE Industries

PRIDE Industries is a nonprofit organization that meets the manufacturing, supply chain, logistics, and facilities service needs of businesses and government agencies in the US, while creating meaningful jobs for people with disabilities. Operating in 11 states and the nation’s capital, PRIDE employs more than 4,500 individuals, including more than 2,500 people with disabilities.

www.prideindustries.com

Industry Aerospace & Defense, High Tech, and Industrial Manufacturing

Country

USA

The lightweight, easy to install and configure Infor ION produced a quick return on investment; ION ensures that our applications operate together seamlessly to execute business processes.”

John Vaughan Senior Vice President and CIO

PRIDE Industries

•  Provide faster and easier data exchange between departments and users

•  Stay current on software to maintain a competitive position in industry, while keeping IT costs manageable

•  Decrease internal expenses to control service costs to customers

•  Facilitate easier access to data for users with and without disabilities

•  Eliminate the need for dual data entry

•  Improved internal communication and visibility across the organization by implementing Infor ION to connect Infor LN and the cloud-hosted Infor EAM

•  Eliminated dual data entry and facilitated easy data integration and management no matter where the data resides or which applications create it

•  Streamlined processes, ensured accuracy, and reduced operational costs by opening communication between Infor LN and Infor EAM

•  Automated processes that previously had to be completed manually

Infor® LN

Infor EAM

Infor ION®




Zodiac Aerospace

Zodiac Aerospace specializes in the production and development of aircraft on-board systems, safety systems, and cabin interiors. With about three-quarters of its workforce based outside of France, Zodiac maintains production facilities near some of the largest aeronautics manufacturers in the world, particularly in North America and Europe. Zodiac Aerospace has 116 sites around the world and a workforce of over 30,000.

www.zodiacaerospace.com

Industry Aerospace and Defense

Country

France

Infor M3 and Infor LN allow a big company like ours to operate like a small company—that’s important to us. It’s in our culture—we need to be quick, nimble and flexible."

Pierre Bentz CIO

Zodiac Aerospace

•  Implement Enterprise Resource Planning (ERP) systems that will support a diverse global enterprise with operations in multiple countries

•  Increase reliability for all logistics and manufacturing chains

•  Reduce breaks in supply by providing improved visibility into potential stock shortages

•  Increased the reliability of the company’s logistic and manufacturing processes

•  Enabled perfect parts follow-up at the workshop with the ability to rapidly record the receipt and delivery of parts

•  Provided an easy-to-use tool resulting in fast user adoption

Infor® LN

Infor LN is a next generation enterprise resource planning (ERP) system that is specialized by industry and optimized for complex, global operations

Infor M3

Infor M3 offers ultimate flexibility in operations, technology, and scale. As a multi-site, multi-country, and multi-company solution, Infor M3 empowers organizations to adapt to changing business needs


Come visit us at HQ!

6 4 1 A v e n u e o f t h e A m e r i c a s , N e w Yo r k , N Y



Hook & Loop User Experience

Infor Ming.le™ Social Business Mobile Mobility

Analytics Pervasive, Embedded Business Intelligence

Infor CloudSuite™ Aerospace and Defense

Strategic & Tactical Planning

Contract Management & Planning

Sourcing and Production

Procurement and Supplier Collaboration

Product Development &

Optimization

Financial Costing

& Control

Quality & Compliance

After-Market Services

Product Development

Engineering

Configuration Management

Engineering Change Management

AP / AR / GL

Overhead Cost Allocations

Invoicing

Close & Reconciliation

Budgeting / Planning

Consolidation

Expense Management

Governance Compliance and Risk Management

HR

Payroll

Talent Learning Management

Work Force Management

Talent Science

Maintenance Planning & Execution

Energy Management & Sustainability

Scheduling

Procurement

Supply Chain Planning

Supplier Collaboration

Inventory Management

Product Lifecycle

Management

Financials and Project Costing

Dynamic Enterprise

Performance Management

Human Capital

Management

Enterprise Asset

Management

Supply Chain Management

Material Management

Shop Floor Control

Labor Collection

Rework

Quality Management

Manufacturing and Production Management

S&OP

Master Scheduling

Project Planning

Project Management

Earned Value Management

Planning & Scheduling

ION

GT Nexus

Amazon Web Services™


ION is also a key ingredient to the Infor 10x

story. ION is Infor's middleware solution for

integration, business processes, and the end

user. For integrations, ION does not do point-

to-point integrations, instead a complete

XML document (e.g., a sales order) is

published and systems or processes

subscribe to the XML document. … The

difference for Infor is that integrations are

done quickly and processes can be readily

adapted to meet changing business

requirements.” IDC1

“ “ …welcome relief from a diet

of non-differentiated

horizontal applications” Forrester2

Acknowledged by analysts

1 IDC “Inforum 2013: Social and Beautiful Enterprise Applications with a Sharp Focus on Industry Verticals” Doc #241646, June 2013.

2 Infor Challenges ERP Duopoly, Forrester Blogs, George Lawrie, November 5, 2012, http://blogs.forrester.com/george_lawrie/12-11-05-infor_challenges_erp_duopoly

3 ¹P.J. Jakovljevic, TEC Principle Analyst, BOSAL Selects Infor’s Micro-vertical Automotive Suite, TEC Blog, July 26, 2013.

The Infor LN enterprise resource planning (ERP) system seems to have a great new life under Infor…” P.J. Jakovljevic TEC¹

“


We have improved on-time

delivery to 94 percent—with

that number still rising—and

our return rate has declined by

over 85 percent.”

Accuspec Electronics

“ “ “Infor LN delivers the functionality to

manage everything from warehousing

and manufacturing to financials and

accounting, all within a single solution,

without the need for customizations or

multiple applications.”

Piper Aircraft

“ “Supported by Infor, this transformation program

(BAE business transformation project) will drive our competitiveness

and ensure BAE Systems MAI (Military Air & Information) is more

efficient and responsive to market conditions.”

BAE Systems

Relied on by customers


Amazon Web Services (AWS) Over 1 million active customers across

190 countries

2,000 government agencies

5,000 educational institutions

17,500 non-profits

12 regions

33 availability zones

54 edge locations


What You Get

•  SLAs for predictable availability

•  Production and test environments

•  Security

•  Disaster Recovery

•  24x7 application monitoring

•  Patching and customer planned upgrade schedule

•  24x7 Critical Incident Application Support (optional)

•  Customer Success Manager (optional)

What is included with the Cloud offer? Benefits

•  Infrastructure and applications support outsourced

•  Stay Current! Stay Modern!

•  Scalability – grow as needed

•  Less hassle – focus on adding value to the business

•  Latest technology stack – Infor ION and Ming.le™

•  Modifications allowed

•  Predictable cost

Accesses to application on a service basis