AE 501COMMUNICATIV

E ENGLISH 3

MOHD ALIF ALIMOHD ALBIN HUSSIN

ABDUL RAAHEM ABDUL RASHID

CONTENT Introduction

BackgroundPurpose & ScopeMethod

Findings Conclusion Recommendations

OPINION IN THE CYBER LINE ZONE SERVICES Background

This topic will show us the data about the problem that happen in the cyber line zone

This topic will help us in finding the best solutions to overcome the problems that happen

Purpose

Scope

PURPOSE TO IDENTIFY WHAT IS THE MAIN

PROBLEM THAT OCCUR IN THE PKK CYBER LINE ZONE

TO FIND OUT WHAT CAUSE THE PROBLEM TO HAPPEN

TO SUGGEST SUITABLE SOLUTION FOR THE PROBLEMS.

SCOPE THE INVESTIGATION WILL HELP US IN

INVESTIGATE ON ALL THE PROBLEMS THAT HAPPEN

THE INVESTIGATION WILL BE DONE WITH ALL THE LIBRARY USERS(RESPONDENTS).

TIME PERIOD THAT COVER BY THE STUDY IS 2 DAYS

METHOD DO A QUESTIONNAIRE ( CONSIST OF 6

QUESTIONS)

HOW IT IS DONE:EVENT : PKK’S LIBRARYRESPONDENT : PKK’S STUDENTS (50

PERSONS)

FINDINGS OBSERVATIONS

THE PROBLEM CAN BE DETECTED THE SOLUTION CAN BE SUGGESTED

QUESTIONNAIRE RESPONSES

QUESTIONNAIRE RESPONSES QUESTION 1 QUESTION 2 QUESTION 3 QUESTION 4 QUESTION 5 QUESTION 6

CONCLUSIONSFrom the survey that we have done. We can conclude that the students in PKK often use the cyber line zone. The students use the cyber line zone 1-3 times a week to surf facebook and searching for information. In the effort to improve the cyber line zone services, more facilities need to be install.

RECOMMENDATIONWe recommend that the cyber line zone should install more computer units and provide the user with printing service. This will ensure the better quality of service provided in the library.

HOW OFTEN DO YOU USE THE COMPUTER IN THE LIBRARY IN A WEEK?

Series10

5

10

15

20

25

30

35

40

45

1-3 TIMES4-7 TIMES8 TIMES AND ABOVE

ANSWER

RES

PO

ND

EN

T

CONCLUSION BASED ON THE GRAPH Majorities respondent are most likely

using the cyber line zone 1-3 time a week

This maybe cause from the difficulty that happen

FOR WHAT PURPOSE DO YOU USE THE CYBERLINE ZONE?

Series10

10

20

30

40

50

60

StudySearching In-formationInternetCheck E-mailFacebookDo AssignmentOthers

ANSWER

RES

PO

ND

EN

TS

CONCLUSION BASED ON THE GRAPH Most of the respondent are using the

cyber line zone for facebook and searching for information purpose.

Only minority of the respondents are using it for other purpose

Series10

5

10

15

20

25

30

35

YesNoNot Sure

ANSWER

RES

PO

ND

EN

TS

IS THE SOFTWARE(AUTOCAD) INSTALL IS COMPATIBLE FOR STUDENTS USE

CONCLUSION FROM THE GRAPH The respondent are not sure about the

software that had been installed for they and some are disagree that the computer in the cyber line zone are installed with compatible software

MORE COMPUTER UNITS ARE NEEDED IN THE CYBER LINE ZONE

Series10

5

10

15

20

25

30

Chart Title

Strongly AgreeAgreeDisagree

ANSWER

RES

PO

ND

EN

T

CONCLUSION BASED ON THE GRAPH Majority of the respondents are agree on

the suggestion to add more computers unit in the cyber line zone

THE LIBRARY NEEDS TO PROVIDE PRINTING SERVICES WITH THE LOWEST FEE.

Series10

5

10

15

20

25

30

35

40

Strongly AgreeAgreeDisagree

ANSWER

REP

ON

DEN

T

CONCLUSION BASED ON THE GRAPH The respondents are strongly agree with

the idea to provide the printing services in the library cyber line zone

WHAT IS YOUR OPINION ON THE CYBER LINE ZONE

Series10

2

4

6

8

10

12

14

16

18

Chart Title

GoodAdd More Facili-tiesSurroundingSlow Internet ServicesNo Comment

ANSWER

RES

PO

ND

EN

T

CONCLUSION BASED ON THE GRAPH We can see that the respondents agree

that the cyber line zone needed more facility. This is cause by the increasing of students in Politeknik Kota Kinabalu.

THANK YOU