Advocating and Modelingthe Engaged UniversityA Systems Approach to Outreach Scholarship

Hiram E. Fitzgerald — Assistant Provost for University Outreach

Robert E. Brown — Assistant Director, Outreach Partnerships

Karen McKnight Casey — Director, Civic Engagement/Service-Learning

Outreach is a form of scholarship that cuts across teaching, research, and service.

It involves generating, transmitting, applying, and preserving knowledge for the direct benefit of external audiences in ways that areconsistent with university and unit missions.

Provost’s Committee on University Outreach, 1993, University Outreach at Michigan State University: Extending Knowledge to Serve Society

Generation Application Dissemination Preservation

Knowledge

Impact

Community

Knowledge ModelOutreach

What Outreach Does…

• Learning Communities• University-Community Collaborations• Outcome-based Evaluation• Promoting Civic Literacy• Measuring Quality Outreach• Marketing Outreach Activities

University Outreach

ADVANCEMENT

PARTNERSHIPS

CIVIC ENGAGEMENT

ADVANCEMENT

PARTNERSHIPS

CIVIC ENGAGEMENT

Approaches of Outreach Office

Academic Service-Learning

Co-curricular and Student-led Initiatives

Outreach Measures

Resource Access

Outcome Accountability

Asset Orientation

Model Partnerships

Engaged Learning Communitiessponsored by Outreach

Community & Economic DevelopmentCommunity &

Family SecurityPositive Outcomes forChildren, Youth & Families

Technology & Human Development

Scholarshipof Engagement

ADVANCEMENT

PARTNERSHIPS

CIVIC ENGAGEMENT

Academic Service-Learning

Co-curricular and Student-led Initiatives

Outreach Measures

Resource Access

Outcome Accountability

Asset Orientation

Model Partnerships

Major Linkages with Outreach

SmallBusiness

Development

Land Use

Zero to Five

SocialCapital

Community & Economic DevelopmentCommunity &

Family SecurityPositive Outcomes forChildren, Youth & Families

Technology & Human Development

Scholarshipof Engagement

ADVANCEMENT

PARTNERSHIPS

CIVIC ENGAGEMENT

Academic Service-Learning

Co-curricular and Student-led Initiatives

Outreach Measures

Resource Access

Outcome Accountability

Asset Orientation

Model Partnerships

Community &Organization

Collaboratives AssetStudies

OutreachResearch

CollaborativesDepartments

Schools

MSU-Extension

Centers Institutes

MSU Collaboratives

AKTL NetworksDetroit

LansingGrand RapidsFlint

Departments

Schools

MSU-Extension

Centers Institutes

SmallBusiness

Development

Land Use

Zero to Five

SocialCapital

Community & Economic DevelopmentCommunity &

Family SecurityPositive Outcomes forChildren, Youth & Families

Technology & Human Development

Scholarshipof Engagement

ADVANCEMENT

PARTNERSHIPS

CIVIC ENGAGEMENT

Academic Service-Learning

Co-curricular and Student-led Initiatives

Outreach Measures

Resource Access

Outcome Accountability

Asset Orientation

Model Partnerships

MSU Collaboratives

Community &Organization

Collaboratives AssetStudies

OutreachResearch

Collaboratives

University OutreachHiram E. Fitzgerald, Assistant Provost for University Outreach

Advancement & AdministrationDiane L. Zimmerman, Director, Advancement/AdministrationRobert L. Church, Vice Provost EmeritusBurton A. Bargerstock, Assistant Director, Research & TechnologyAmy Byle, Editorial AssistantLynne Devereaux, Executive AssistantTina Houghton, Marketing Assistant Patricia Kenney, Research AssistantCindy Rositas, Editorial AssistantAnn Marie Schneider, Media Specialist

Civic Engagement/Service-LearningKaren McKnight Casey, DirectorMary Janet Look, CoordinatorKelly Malloy, Office Assistant

PartnershipsL. Annette Abrams, DirectorRobert E. Brown, Assistant DirectorPatricia Farrell, Associate Director, Families & Communities TogetherGlenda Gatewood, Office Services CoordinatorDavid Knaggs, Engagement SpecialistKeri Morris, Accounting ClerkCeleste Sturdevant Reed, Engagement SpecialistLeeAnne Roman, Faculty FellowTricia Snedegar, Secretary, Families & Communities TogetherBetty Tableman, Fellow

MSU Extension Regional Offices

• SOUTHEAST REGIONAL OFFICEHenry O. Allen, Director

• SOUTHWEST REGIONAL OFFICESara A. Stuby, Director

• EAST CENTRAL REGIONAL OFFICEMichael Kovacic, Director

• WEST CENTRAL REGIONAL OFFICEDavid J. Guikema, Director

• NORTH REGIONAL OFFICEPatrick Cudney, Acting Director

• UPPER PENINSULA REGIONAL OFFICEDouglas R. Brahee, Director

How to Reach Us

• Visit www.outreach.msu.edu• Advancement & Administration

– Voice: (517) 353-8977– Fax: (517) 432-9541

• Partnerships– Voice: (517) 432-2500– Fax: (517) 355-4565

• Civic Engagement/Service-Learning– Voice: (517) 353-4400 ext 7– Fax: (517) 432-3696

Copyright © 2002 Michigan State University East Lansing, Michigan 48824 USA

MSU in an affirmative-action, equal-opportunity institution.

Spectrum of Outcomes

UnderstandingEmotions

Self-expressionSpiritual Awareness

Status and condition: social, economic,

environmentalCommunity

structures/infrastructureCommunity governance

structure, laws

Relationships among groups, neighborhoods

Civic actionCommunity dialogue

Shared community social norms,culture, values, beliefs, morals, ethics, world views

Community interestsMutual understanding

Mutual agreement

Community

StatusCondition

System member relationships

System member interactionSystem practices

Shared system culture, norms, values, beliefs, morals, ethics, world views

Mutual understandingMutual agreement

Delivery System or

Neighborhood

StatusConditionAgency

structures/systemand its governance

Inter-departmental relationships

Agency management practices

Service delivery practices

Shared agency culture, norms, values, beliefs, morals, ethics, world views

Mutual understanding Mutual agreement

Agency

StatusCondition

Group/Family relationshipsGroup/Family practices

Group/Family interaction

Shared Group/Family: culture, norms, values,beliefs, morals, ethics, world views

Mutual understandingMutual agreement

Group or Family

StatusCondition

Individual practice and behavior

Spiritual practice

SkillsValues

AttitudesBeliefs

Opinions

Individual

LONG-TERMOUTCOMES

INTERMEDIATEOUTCOMES

INITIALOUTCOMESLEVEL

Conflict Resolution Classes/

Interventions

Young person understands the concepts of non-violent conflict

resolution.

Young person believes that it is

important to resolve conflict non-violently.

Young person uses non-violent

conflict resolution

strategies when confronted with

conflict.

Search Institute 40 Developmental Assets. Young

person seeks to resolve conflict non-violently.

Youth who are mentally, emotionally, physically,

and socially healthy.

The Relationship between Outcomes & Impact

Young person learns non-violent conflict

resolution techniques and strategies.

These statuses and conditions are the

building blocks that consumers need to achieve the desired

impact. (What evidence would suggest we’ve

identified appropriate building

blocks?

These are the interventions that

we do with our consumers to get to the outcomes.

These are the beliefs, understandings, and skills that are needed to enact the practice.

These are the practices or

behavior that help consumers

realize the building blocks.

The ultimate status or

condition that we are

seeking with our

consumers.

Program Activities

InitialOutcomes

Intermediate Outcomes

Long-Term Outcomes Impact

Back to Main Show

Give ’em 40 Youth Initiative

NeighborhoodsFraternal Service Orgs.Merchants & BusinessesLaw EnforcementFaith CommunityYouth Serving AgenciesSchool-based Parent Groups

Leelanau County

Benzie County

Grand Traverse Bay County

Kalkaska County

Antrim County

Building Assetswith Youth

Pilot SchoolInitiatives

CountyInitiatives

LeadershipCouncil

Community SectorInitiatives

MediaCampaign

CommunityFoundation YAC

Catholic Social Services of Lansing • St. Vincent Home

MSU School of Social

Work

Staff Build Resiliency & Assets with

Individuals & Families

An Asset-based Teaching Agency

Is Established

EstablishAsset-based Programs

(Sudanese Project)

Conversations with MSU Outreach

Staff Measure & Report on the

Spiritual, Emotional & Physical Well-

Being of Individuals & Families

Outcome Evaluation

Indicators Are Established

Staff Measure & Report Client

OutcomesStaff Measure & Report System

Outcomes

Individuals & Families WhoAre Spiritually, Emotionally

& Physically Healthy

Back to Main Show

• The Young Spartan Program

• Hospital Programs

Model Partnerships

Utilize service-learning and civic engagement as key elements in meeting expressed community needs.

Back to Main Show

• You Vote Initiative

Academic Service-Learning

Integrating service with classroom and curricular learning• Course-based:

– Core Curriculum/General Education–Focus on Building Civic Literacy

– Discipline Specific

• Curricular-based:– Health and Human Services– Community Enhancement– Business and Communications– Public Policy

Back to Main Show

Co-Curricular and Student-led InitiativesTraditional models of students engaged in service:• Self-initiated, independent volunteering• Groups organized around service:

– Alternative Breaks– “Into the Streets”

• Joint initiatives with – Student Life– Residence Life– Governmental Affairs– Student Government

Back to Main Show

Measuring Outreach Engagement

• Developing Measurement Instruments• Crediting Faculty & Staff Performance• Using Data for Planning & Resource Allocation• Providing Public Accountability• Making Cross-Institutional Comparisons• Establishing Best Practices

Back to Main Show

Measuring Impact Indicators

ImpactIndicators

Faculty Interdisciplinary Teams

Scholarship GeneratedCommunity Needs Met

Resources Generated

Student Involvement

Website Portals, Resources, & Online Publications

• Statewide Resources Network Website• Spartan Youth Programs Website• Best Practice Briefs• Capable Communities Website• Outreach Website

Back to Main Show