ADVISORY COMMITTEE MEETING AGENDA · TOTAL FUNDS AVAILABLE FOR THIS PROJECT: $5,409,000 Purchase forty-two (42) 22-foot Paratransit vans and three (3) minivans off of the MBTA-CalACT

_____________________________________________________________________________________ *Enclosure

ADVISORY COMMITTEE MEETING AGENDA

Tuesday, November 13, 2018

1:00 p.m.

County Connection Gayle B. Uilkema Memorial Board Room

2477 Arnold Industrial Way Concord, California

The committee may take action on each item on the agenda. The action may consist of the recommended action, a related action or no action. Staff recommendations are subject to action and/or change by the committee.

1. Call to Order

2. Agenda Approval

3. Approval of Minutes of September 11, 2018*

4. Public Comment

5. Consent Calendar: None

6. Paratransit Van Replacement*

7. WIFI upgrade for Fixed-Routes*

8. Summary of Public Comments for Restructure*

9. Leadership in Sustainability Award from Sustainable Contra Costa*

10. LCTOP Legislation Update*

11. Electric Buses Update*

12. On-site Meeting Location and Meeting Time Discussion

13. Annual Performance Reports

a. Paratransit*

b. Fixed Route*

14. ADA – Monthly Reports

a. LINK Monthly Operating Reports – July, August, September 2018*

15. Fixed Route – Monthly Reports

a. Fixed Route Ridership Reports – July, August, September 2018*

b. Clipper Use Trend – July, August, September 2018*

16. Driver Excellence Program Winners

i. September 2018 – Maria Grilho

ii. October 2018 – Camille Thompson

17. Committee Member Communications

18. Adjournment – Next Meeting – January 8, 2019

*Attachments

General Information

Public Comment: Each person wishing to address the committee is requested to complete a Speakers Card for

submittal to the Committee Chair before the meeting convenes or the applicable agenda item is discussed. Persons who address the Committee are also asked to furnish a copy of any written statement to the Committee Chair. Persons who wish to speak on matters set for Public Hearings will be heard when the Chair calls for comments from the public. After individuals have spoken, the Public Hearing is closed and the matter is subject to discussion and action by the Committee. A period of thirty (30) minutes has been allocated for public comments concerning items of interest within the subject matter jurisdiction of the Committee. Each individual will be allotted three minutes, which may be extended at the discretion of the Committee Chair.

Consent Items: All matters listed under the Consent Calendar are considered by the committee to be routine and will be

enacted by one motion. There will be no separate discussion of these items unless requested by a committee member or a member of the public prior to when the committee votes on the motion to adopt.

Availability of Public Records: All public records relating to an open session item on this agenda, which are not exempt

from disclosure pursuant to the California Public Records Act, that are distributed to a majority of the legislative body, will be available for public inspection at 2477 Arnold Industrial Way, Concord, California, at the same time that the public records are distributed or made available to the legislative body. The agenda and enclosures for this meeting are posted also on our website at www.countyconnection.com.

Accessible Public Meetings: Upon request, County Connection will provide written agenda materials in appropriate

alternative formats, or disability-related modification or accommodation, including auxiliary aids or services, to enable individuals with disabilities to participate in public meetings. Please send a written request, including your name, mailing address, phone number and brief description of the requested materials and preferred alternative format or auxiliary aid or service so that it is received by County Connection at least 48 hours before the meeting convenes. Requests should be sent to the Board Clerk, Lathina Hill, at 2477 Arnold Industrial Way, Concord, CA 94520 or [email protected]

Shuttle Service: With 24-hour notice, a County Connection LINK shuttle can be available at the BART station nearest

the meeting location for individuals who want to attend the meeting. To arrange for the shuttle service, please call Katrina Lewis – 925/680 2072, no later than 24 hours prior to the start of the meeting.

Currently Scheduled Board and Committee Meetings

Board of Directors: Thursday, November 15, 9:00 a.m., County Connection Board Room Administration & Finance: Tuesday, December 4, 9:00 a.m., 3338 Mt. Diablo Blvd, Lafayette Advisory Committee: Tuesday, January 8, 2:00 p.m., County Connection Board Room Marketing, Planning & Legislative: Thursday, December 6, 8:30 a.m., 3338 Mt. Diablo Blvd, Lafayette Operations & Scheduling: Friday, October 5, 8:15 a.m., 3338 Mt. Diablo Blvd, Lafayette

The above meeting schedules are subject to change. Please check the Website (www.countyconnection.com) or contact County Connection staff at 925/676-1976

to verify date, time and location prior to attending a meeting.

This agenda is posted on County Connection’s Website (www.countyconnection.com) and at the Administrative Offices, 2477 Arnold Industrial Way, Concord, California

http://www.countyconnection.com/

http://www.countyconnection.com/

Summary Minutes Advisory Committee County Connection

Gayle B. Uilkema Memorial Board Room 2477 Arnold Industrial Way

Concord, CA Tuesday, September 11, 2:00 p.m.

Members: David Piper, David Loyd, Jim Donnelly Staff: Rashida Kamara, Sean Hedgpeth, Tim McGowan Public: Kristin Visbal

1. Call to Order: Meeting was called to order at 2:03 p.m.

2. Approval of Agenda: The agenda was approved.

3. Approval of the Minutes of July 10, 2018: The minutes were approved as presented.

4. Public Comment and/or Communication:None.

5. Consent CalendarNone.

6. Potential SB RepealMr. Hedgpeth informed the committee about pending legislation, Prop. 6, which would repealSB1. He then explained that this would reduce County Connection’s operating budget by about$3 million, which would surely lead to service cuts. Ms. Visbal asked if that would mean cuttingRoute 19, which serves two county offices on Bisso Ln. Mr. Hedgpeth replied that while CountyConnection isn’t necessarily identifying specific routes at this point, Route 19 is one of thelower performing routes which would be threatened should we lose SB1 revenue. Mr. Donnellythen asked what help the Advisory Committee could provide. Mr. Hedgpeth replied that staffcannot advocate for a specific position on legislation, but they can inform the public on effectsto our services, and that our legal team has provided a legal memo on permissible activities.Mr. Donnelly then asked for a copy of this memo to be made available to the AdvisoryCommittee.

7. Innovation at County ConnectionMr. Hedgpeth outlined innovations that County Connection has been on the leading edge ofover the past few decades. Ms. Kamara also added that LINK is upgrading its paper system ofmanifests to tablets with automatic vehicle location technology, which should allow dispatch totrack the vehicles and to better inform passengers. Mr. Hedgpeth also mentioned that CountyConnection was the first transit property in the nation to receive a delivery of Gillig batteryelectric buses. Mr. Donnelly requested a new item be added to the November agenda thatreports on the status of our electric buses.

8. Lifeline Cycle 5 Grant Funding Mr. Hedgpeth explained how our partners at CCTA allocate Lifeline Cycle 5 grant funding to our routes that serve communities of concern, which in County Connection’s case is largely the Monument Corridor and parts of Downtown Concord.

9. On-site Meeting Location and Meeting Time Discussion Mr. Hedgpeth went over how the Brown Act limits calling in to meetings. Mr. Donnelly said that the committee should survey itself as to when and where the committee should take place. For the time being, Chair Piper motioned to call a vote to move the meeting to 1pm, at its current location at the County Connection board room. All members present voted aye. Mr. Hedgpeth explained how our board committees and the packets work and suggested a meeting in the fourth week of the month, with a packet mailing a day after the board meeting in order to have newer agenda items. Mr. Donnelly and Mr. Piper both stated that they want to be more a part of influencing the decisions of the full Board of Directors at County Connection. Mr. Donnelly and Mr. Piper discussed the practical potential locations for the committee meeting and concluded that something more central in Pleasant Hill, Walnut Creek, or Lafayette would be more suitable. Mr. Hedgpeth said staff will reach out to potential locations to see their availability before sending out a survey of committee of members’ preferences for a meeting location.

10. ADA Monthly Reports

LINK monthly operating report May 2018 was reviewed. Mr. Piper asked why the no-shows number was so high. Ms. Kamara replied that LINK is now sending automated warning letters to no-show offenders which should reduce this number. She also mentioned that LINK staff is changing parameters in its scheduling software which should improve on-time performance. Mr. Donnelly, who mentioned he recently returned from a briefing from the Office of Emergency Services (OES), asked about how LINK will inform passengers of a disruption of service caused by appropriation of vehicles during an emergency. He asked that a new agenda item explaining our efforts be set for the next committee meeting.

11. Fixed-Route Staff Reports

Fixed-route Ridership Report – The monthly report for May 2018 was reviewed. Mr. Hedgpeth explained that ridership has been mostly flat over year over year from May 2017, with a 1% decrease to average weekday boardings.

12. Member Communication:

Tim McGowan, General Manager at First Transit (who runs the LINK contract), told committee members that he is retiring at the end of the month. He went on to say if a replacement is not found immediately, corporate will provide an interim manager.

13. Next Scheduled Meeting: The next meeting is scheduled for November 10, 2018, with a new

start time of 1 pm at the County Connection board room. 14. Adjournment: The meeting adjourned at 3:01 pm. Minutes prepared by Sean Hedgpeth on September 12, 2018.

Date: August 29, 2018 To: Advisory Committee

From: J. Scott Mitchell Reviewed by: Chief Operating Officer

SUBJECT: Paratransit Van Replacement

SUMMARY OF ISSUES: County Connection needs to replace forty-two (42) 22-foot Paratransit vans and three (3) minivans for the Link service.

The Moronogo Basin Transit Authority in partnership with CalACT put together a consortium Request for Proposal for Paratransit vans. As a member of CalACT, County Connection is eligible to purchase Paratransit vans off of this Contract.

County Connection has Federal Grants to replace these vehicles.

FTA 5307: $2,811,905 FTA 5339: $1,623,475 Local Match Bridge Toll and TDA: $ 973,620

FINANCIAL IMPLICATION:

OPTION 1:


OPTION 2:


TOTAL FUNDS AVAILABLE FOR THIS PROJECT: $5,409,000

Purchase forty-two (42) 22-foot Paratransit vans and three (3) minivans off of the MBTA-CalACT Consortium Contract. Cost not to exceed $5,409,000.

Vehicle cost not to exceed $5,409,000 total.

Release new Specification and Request for Proposal for forty-two (42) 22-foot Paratransit vans and three (3) minivans.

Unknown. Price per vehicle may be higher because we would be accepting bids on a smaller number of vehicles at a later date.

TO: Advisory Committee DATE: August 30, 2018

FROM: Jim Brown, Director of Information Technology

SUBJECT: Upgrade of Fixed Route On-board Cellular/WiFi Routers

BACKGROUND:

In 2012, Cellular/WiFi Routers were installed in County Connection’s entire fixed-route fleet to accommodate the upgrade of Clever Devices with real-time CAD/AVL and BusTracker. These Routers connect the electronics on each coach to the Internet via Sprint 3G service allowing for constant monitoring of each vehicle. In 2015, on-board WiFi was enabled through these routers so that passengers could connect their phones/laptops for free Internet service.

Many services require these Routers to operate, both internal and passenger facing, which include:

CAD/AVL (Computer Aided Dispatch, Automatic Vehicle Location)

Dispatch Radio System

BusTracker / Trip Planner / Transit App

ETA signs at BART

Free public WiFi on buses

The existing Routers have become outdated. In 2012, their 3G service was the newest available, however, Sprint will begin shutting down 3G services at the end of 2019. These routers will cease to function at that time, making this upgrade absolutely necessary before that happens. New LTE Routers will avoid this problem and should have a lifespan of approximately 6-8 years. The new Routers will be capable of upgrading to the forthcoming 5G service happening in 2020.

The new Routers will be approximately 10 times faster than the outgoing 3G Routers, giving a large speed boost to the passenger-facing public WiFi. Coverage will increase as well, as LTE is more focused-on by the carrier with more towers available. Due to the discounts that Sprint is offering to entice their customers to upgrade from 3G to LTE, our monthly data service costs will actually go

down. The current data cost of $4,873 per month will go down to $1,875 per month. A savings of nearly 60%.

County Connection is seeking approval from the Board of Directors to spend $155k on new, upgraded LTE Routers for the entire fleet.

FINANCIAL IMPLICATIONS:

Capital purchase of Routers will be $155k, which has been budgeted in the 5-year IT Plan and will be paid for through the TDA FY18 IT Capital Budget. Monthly Sprint Data costs will decrease by 60% ($3k).

To: Advisory Committee Date: 08/15/2018

From: Ruby Horta, Director of Planning & Marketing Reviewed by:

SUBJECT: Summary of Comments – Service and Fare Proposals

Background:

County Connection staff has completed the public comment process associated with the Service Restructure and Fare Modification proposals. Staff conducted six (6) public hearings from June 25th through July 25th in Martinez, Lafayette, Concord, Pleasant Hill, Walnut Creek and San Ramon. Attendance at the meetings ranged from four (4) residents in Pleasant Hill to thirteen (13) residents in San Ramon. In most cases, residents submitted formal comments about the proposal with the exception of Pleasant Hill. In addition to the public hearings, staff also conducted a separate meeting at the San Ramon Senior Center, at the request of city staff. Staff monitored correspondence in the customer service email account and on the website. All questions were answered and misinformation clarified. Below is the summary of the meetings and all comments (from emails, letters, website and public hearings) are included in Attachment I: Public Comments Received.

Summary of Public Hearings:

The recurring theme throughout most of the public comment process was opposition to the elimination of the free midday fare program, with the exception of San Ramon. Several attendees at the San Ramon meetings had a different position and expressed a willingness to pay more than the proposed rate for more service.

Martinez residents were mainly concerned about the elimination of Route 3. However, the Route 28 realignment addressed those concerns. During this meeting we learned about Mt. Diablo’s Bridge Program and their opposition to the elimination of the free midday fare program. Since then, we have been in contact with a number of teachers to ensure that if the midday free fare is eliminated, their program would not be impacted. Comments submitted: 3

Residents attending the Lafayette meeting opposed the elimination of Route 25. They expressed reservations about using BART, but recognized that their transit use was limited. One commenter lives on Olympic Blvd and wanted to retain Route 25 service. Comments submitted: 3

A couple of Concord residents also had ties to the Bridge Program and spoke about the field trips taken during 10am-2pm. Additionally, one resident opposed terminating Route 15 at Pleasant Hill BART and also the elimination of Route 315. Comments submitted: 6

The Pleasant Hill meeting served as an informational workshop. Those in attendance did not express any concerns about the service restructure. Comments submitted: 0

The elimination of Route 2 was the main concern for those in attendance at the Walnut Creek Public Hearing. Comments submitted: 6

Those attending the San Ramon Public Hearing did not express any concerns about the service restructure. One resident addressed the vehicle weight of our buses and the damage it is causing to the roads in his neighborhood. Several other comments were in favor of expanding service in the Windemere Loop and adding frequency to Route 35. Comments submitted: 5

Financial Implications:

None at this time.

Attachment I: Public Comments Received

In an effort to organize the comments received, planning staff used the same regional divisions that were used when summarizing the service restructure: Core, North, South, and Lamorinda.

Core Service Area Restructure Concepts

Streamline Route 19 to use Concord Ave. instead of going to Concord BART via Sun Valley Mall.

o No comments.

Streamline Route 9 by eliminating routing to JFK, Patterson Blvd., and Oak Park Blvd.

o Support (1 comment): Hoped the change would increase frequency of buses at Pleasant Hill BART.

o Oppose (2 comments): Two residents in Poet’s Corner (Oak Park Blvd. & Patterson Blvd.) lament the loss of more direct service, including to Walnut Creek Bart.

Realign Route 18 to service Patterson Blvd., and Oak Park Blvd. and adjust trip times to meet school bell times; consider routing along Taylor Blvd. instead of Viking Dr.

o Support (1 comment): Align the schedule to school bell times.

Create a new alignment for Route 10 to turn around at Washington/Michigan instead of the Ayers Rd. Kirker Pass loop. End 50% of peak trips at this loop that currently continues on to Marsh Creek Rd. in Clayton. Only one quarter of the ridership rides past Kirker Pass.

o 1 comment asking if service will continue to Clayton Library.

Extend Route 14 to Walnut Creek BART to expand access to jobs from the Monument Corridor. Increase frequencies to every 30 minutes.

o Support (5 comments): The general consensus was that extending the Route 14 would benefit all passengers, “go ahead and do that ASAP to start reaping the anticipated benefits”.

Terminate Route 15 at Pleasant Hill BART (it will no longer service Walnut Creek BART, this will be covered by Route 14.

o Oppose (1 comment): Do not want to transfer at Pleasant Hill and liked the direct through service of the existing Route 15.

Eliminate Route 1M due to low ridership and poor efficiency.

o Support (1 comment): One comment was in support of the necessary cuts, “I would be happy to pay more or wait longer if cuts need to be made”.

Realign Route 95X to exit Hwy. 680 at S. Main St., to provide direct access to Downtown Walnut Creek from the south and avoid congestion.

o Oppose (1 comment): Passenger who likes the direct ride down the freeway and

thought the route would be slower through downtown.

Eliminate Route 2 due to low ridership and poor efficiency.

o Oppose (27 comments): Several comments opposing the elimination of the route, while acknowledging low ridership. Many commented that there are no sidewalks in the area or other bus service.

Eliminate Route 301 to Rossmoor due to low ridership.

o Support (2 comments): After we mentioned the 311 will go to John Muir Medical Center, we received two comments in support of eliminating Route 301.

Extend 311 to John Muir Hospital to cover the Ygnacio Valley Rd. portion of 301.

o See Route 301 comments.

Increase frequency on Route 4 from 15 minutes to 12 minutes.

o Support (1 comment): Indicated its better to have more service instead of attempting to meet BART trains that can have varying schedules midday.

Eliminate Route 315 due to low ridership.

o Oppose (3 comments): Desire to retain Route 315 as a lifeline service in the Landana area, which has several rest homes.

North Restructure Concepts

Split Route 28 in half and retain its Martinez-DVC segments.

o Oppose (7 comments): Homeless shelter users would have to make transfers if Route 27 were implemented to access the VA and Contra Costa Blvd. Commenters were misinformed about the location of the new Wal-Mart stop and thought the

travel time from Amtrak to DVC would increase by going via Alhambra. Two comments opposing the elimination of Marsh Rd. and one opposing the elimination of Commercial Circle in North Concord.

Create a new Route 27 to serve North Concord.

o Oppose (1 comment): Passengers wants to avoid transfers to get to Contra Costa Blvd.

Add Route 98X peak trips to connect with Amtrak in Martinez.

o No comments.

Lamorinda Restructure Concepts

Eliminate Route 25 due to low ridership.

o Support (1 comment): No need for Route 25 as BART provides a superior end to end trip, and they support redistributing its resources to Route 6.

o Oppose (11 comments): Retain Route 25 to get to Walnut Creek BART. Residents and caretakers from Chateau Lafayette came to the public hearing to comment that they like Route 25 and they use it to get to Walnut Creek. (Note: Route 6 stop is closer to Chateau Lafayette than the Route 25, but they would have to transfer to BART to travel to Walnut Creek). Many who opposed the elimination of Route 25 said it doesn’t have enough frequency to attract ridership.

Potentially increase peak service on Route 6.

o Support (9 comments): Look forward to better connections to BART, reduction in

traffic congestion and access to schools.

South Restructure Concepts

Eliminate Route 36, but retain coverage on its productive northern alignment with an extended Route 35. Review alternate transit options for San Ramon.

o Support (2 comments): One supporter liked that the new service to the Crow Canyon area will be faster to BART. Another supporter wanted large buses off of Fircrest due to pavement meant for low density areas.

o Oppose (8 comments & signed petition with 34 signatures): Most of the opposition came from seniors at Valley Vista Housing on San Ramon Valley Blvd. and one came from a rider on Tareyton going to BART. The Valley Vista seniors wanted to retain service to Dublin for groceries and doctor appointments. There

was also one commenter who wanted to retain service to California High School in the mornings. Staff hosted a meeting at the Senior Center in San Ramon which was attended by more than 60 individuals, all against the elimination of Route 36.

Extend Route 35 to Crow Canyon Rd., roughly double frequency of service.

o Support (19 comments): Increasing the frequency was very popular with

commenters, with peak service requested at 15 or 20 minute frequencies. In addition, supporters wanted service later at night, on weekends, and more service to the Windemere loop.

Eliminate Route 97X and increase peak Route 35 frequency. Route 35 has similar travel

times to the current Route 97X from East Dublin BART and Bishop Ranch. Route 97X has also has low ridership. This proposal requires additional discussion with Bishop Ranch.

o Oppose (1 comments): Retain Route 97X.

Remove Alcosta Blvd. from Route 92X to speed up run times.

o No comments.


From: Sean Hedgpeth, Manager of Planning & Marketing Reviewed by:

SUBJECT: Leadership in Sustainability Awards, Sustainable Contra Costa

Background:

Back in July, the City of Walnut Creek nominated County Connection for a Leadership in Sustainability Award, presented by Sustainable Contra Costa. This nomination was for Sustainable Resource Management, which includes waste and pollution reduction, air quality, energy conservation, efficiency, and generation. County Connection received this award for The Downtown Walnut Creek Trolley, which was recently upgraded with our new electric trolley buses.

As part of a long standing partnership, The City of Walnut Creek has subsidized the fares for the Downtown Trolley, which is operated as County Connection Route 4. The route operates seven days a week with 15-minute weekday service and every 20 minutes on weekends. The free route circulates through the city’s downtown core, with layovers at BART and Broadway Plaza. The Downtown Trolley is one of the most successful routes in our entire bus system in terms of ridership, carrying 256,615 passengers in fiscal year 2018.

Introducing Battery Electric Buses on the Downtown Trolley

In 2012, the Federal Transportation Administration awarded County Connection a total of $4.32 million from the Clean Fuels Grant Program, which County Connection used to purchase four all-electric Gillig buses and two wireless electric vehicle charging stations, one being an inductive charger installed at the BART station. The four trolley-replica electric buses all operate on Route 4 and replaced a fleet of diesel trolleys that had reached the end of their useful life. As a result, County Connection became one of the first public transit authorities in the Bay Area to implement electric buses, and one of the first in the nation to implement a fleet of in-route inductively charged electric buses.

10th Annual Sustainable Contra Costa Awards Gala

As part of accepting this reward, County Connection staff were invited to attend an awards gala hosted at the Pleasant Hill Community Center on September 20th. About 200 people attended including representatives from several non-profits, city and county government, and local businesses. County Connection staff accepted the reward after an introduction from Cindy Silva, Mayor Pro Tem of Walnut Creek. She presented us with signed certificates of recognition from the offices of County Supervisor Karen Mitchoff, House Representative Mark DeSaulnier, and

State Senator Steven Glazier. A glass plaque was also presented to County Connection by Sustainable Contra Costa.

In addition to receiving this award at the gala, County Connection was also publicly recognized for our commitment to water recycling efforts at our facility from Central Sanitary District for the fourth year going. Our facility staff participates in this program by collecting, sampling, filtering, and recycling both rainwater and bus wash water for treatment, which negates the need for a sewer discharge permit.


None.


From: Ruby Horta, Director of Planning & Marketing Reviewed by:

SUBJECT: Senate Bill 1119 – LCTOP Funding

Background:

The Low Carbon Transit Operations Program (LCTOP) is the state’s Cap and Trade funding program for transit. When the program started in FY 2014-15, it required that at least 50% of the funds were used on projects within ½ mile of a disadvantaged community (DAC). The only DAC in County Connection’s service area is in Martinez and is roughly bounded by Pacheco Blvd./Howe Rd. and Pacheco Blvd./Arthur Rd. During the initial three years, LCTOP funds were primarily used to operate the Martinez Shuttle – Route 3, which ran within ½ mile of the DAC, and to supplement the purchase of electric buses.

New guidelines, which were introduced in FY 2017-18, modified the program requirements to state that eligible projects must be within a DAC. Since Route 3 did not fulfill this requirement, the route was eliminated and replaced with a new route, Route 99X, which directly serves the DAC.

Senate Bill 1119:

Senate Bill (SB 1119) was approved in September 2018 and again modifies the spending requirements for LCTOP funds. The change introduces a waiver to the requirement to spend at least 50% of LCTOP funds on projects within a DAC if funds are used for any of the following:

1. New or expanded transit service in low-income communities, as defined by theHealth and Safety Code

2. Transit fare subsidies3. Purchase of zero-emission transit buses and supporting infrastructure

LCTOP Potential Project Proposal:

The Monument Corridor in Concord is located within a low-income community, as defined by the Health and Safety Code. The area is currently served by Routes 11, 14 and 16 on weekdays and Routes 311 and 314 on weekends. One possible use of future LCTOP funds

would be to provide free or discounted fares on routes serving the Monument Corridor, which would not only satisfy the expenditure requirement by using the funds for transit fare subsidies, but it would also directly benefit a low-income community. Staff has yet to define the actual project, but this potential proposal would likely generate additional ridership on these routes.

The FY18-19 LCTOP program will be funded by the four auctions from calendar year 2018. With one auction to go, the trend suggests that funding levels will see a sizable increase, potentially in the 30-50% range. Applications for the next round of LCTOP funding will be due around March 2019.


Any future proposal would be funded with LCTOP funds.

To: Date: 10/02/2018

From:

Advisory Committee

Ruby Horta – Director of Planning & Marketing Reviewed by:

SUBJECT: Battery Electric Bus (BEB) Update

Background:

County Connection received two federal grants to purchase electric buses. The 2012 Clean Fuels grant provided funding to purchase four (4) battery electric buses (BEBs) with the trolley design and two (2) charging stations. In 2016, County Connection was awarded a Low/No grant to purchase an additional four (4) electric buses and additional charging infrastructure. The electric trolleys (fleet 1600) were delivered in 2016. We received the second set of four in 2018 (fleet 1800). All eight (8) vehicles are currently operating along Route 4. Once the new garage at Walnut Creek BART is completed, and a second inductive charger is installed, the 1800 series will provide service along Route 5.

Maintenance and Operations:

The first four electric buses (trolleys) were introduced to the fleet in December 2016. Given the classification of the project as a prototype, the FTA allowed County Connection to keep three (3) of the old diesel trolleys. This arrangement provided the protection needed to ensure service would not be interrupted on Route 4 while the electric trolleys were tested.

In the initial months, the diesel trolleys would cover service rather frequently. However, over time, the need for the reserve diesel trolleys has decreased as the electric trolleys have become more reliable. The chart below compares the total number of miles each between the 2003 diesel trolleys and the 2016 electric trolleys. In August 2018 the diesel fleet did not operate a single mile.

‐

1,000

2,000

3,000

4,000

5,000

6,000

Total Miles for Each Fleet

2003 Diesel Trolleys 2016 Electric Trolleys

It should be noted, that the arrival of the 1800 series has provided additional vehicles to operate on Route 4. Currently, two (2) electric trolleys are out of service due to failures in the battery pack. They are expected to be back in service in 1‐2 months.

Another important comparison is the number of the road calls mechanics must attend to for each fleet. In this case, we compared the 2014 diesel buses to the 2016 electric trolleys. The diesel buses tend to travel, on average, about 10,000 miles longer than the electric trolleys before requiring a road call.

As with most new technology, there was an initial learning curve when the four (4) electric trolleys arrived. Operators had to learn new procedures, driving techniques and the importance of maintaining a certain level of charge. Maintenance staff was exposed to a completely new type of vehicle, parts and equipment. To date, the staff maintenance costs have been largely covered by warranties and the collaborative relationships with the various vendors. Additionally, the software was continually being improved to ensure the WAVE inductive charger worked on a regular basis.

Two years later, both operations and maintenance continue to learn about the technology and how best to maximize efficiencies. An area of concern is the expertise required to maintain the electric vehicles beyond the warranty period. The manufacturer currently provides electrical engineering support and it may be necessary to invest further in additional staff and/or training to ensure those needs are met.

Cost to Operate:

The electricity rates have been the major concern since implementation. Over the last two years those costs have remained relatively constant at about $0.25/kWh in the summer and $0.20/kWh the rest of the year. Electric bills have increased as additional electric vehicles are added. We started out with four (4) electric trolleys in 2016, and the 2018 series started arriving in May 2018 (see chart below).

‐

2,000

4,000

6,000

8,000

10,000

12,000

14,000

16,000

18,000

20,000

Dec‐16

Jan‐17

Feb‐17

Mar‐17

Apr‐17

May‐17

Jun‐17

Jul‐17

Aug‐17

Sep‐17

Oct‐17

Nov‐17

Dec‐17

Jan‐18

Feb‐18

Mar‐18

Apr‐18

May‐18

Jun‐18

Jul‐18

Aug‐18

Miles Between Roadcalls for Each Fleet

2014 Diesel Buses 2016 Electric Trolleys

The average fuel cost per mile for diesel and electric buses has not changed significantly. When last reported, the electric bus fuel cost per mile was $0.71, today it’s about $0.67. The diesel fuel cost per mile was $0.43 compared to $0.40 today. This represents about a 40% difference in cost per mile. As mentioned earlier, in addition to County Connection’s staff time, the electric buses also required specialty support from the various vendors. Those costs are not included in this calculation as they are currently under warranty. However, once that support stops, County Connection will be required to pay for those services or invest significantly in existing staff to ensure proper maintenance.

Conclusions:

As California moves to an all‐electric future, staff will continue to report back to the Board on the

progress of the electric buses. Although staff recognizes the importance of reducing greenhouse

gases, there are a number considerations that should be further analyzed. For example, the

existing eight (8) electric buses have a maximum range of approximately 50 miles (this assumes

no energy use for heating or air conditioning). However, in order to maximize battery life, it’s

recommended that the bus remain above a 50% charge. Current scheduling needs on other

routes require a bus to travel between 60‐260 miles a day. A different type of bus and/or

additional infrastructure will be required. Staff will continue to evaluate BEBs and determine an

appropriate path for County Connection.


Ongoing maintenance.

$‐

$1,000

$2,000

$3,000

$4,000

Nov‐16

Dec‐16

Jan‐17

Feb‐17

Mar‐17

Apr‐17

May‐17

Jun‐17

Jul‐17

Aug‐17

Sep‐17

Oct‐17

Nov‐17

Dec‐17

Jan‐18

Feb‐18

Mar‐18

Apr‐18

May‐18

Jun‐18

Jul‐18

Aug‐18

Sep‐18

PGE Costs

PGE Electricity Costs at CCCTA Facility and Walnut Creek BART

Facility BART

To:

From:

Advisory Committee Date: 10/12/2018

Rashida Kamara, Manager of Accessible Services Reviewed by :

SUBJECT: Performance Report – Paratransit

Background:

First Transit has performed reasonably well over the life of the current contract providing ADA paratransit and shuttle services to County Connection customers. In June 2017, First Transit was awarded the final option year. The last year of the contract has shown a decrease in ridership and a slight increase in overall on‐time performance from 74% in FY17 to 75% in FY18. It is important to note that for many years although First Transit performed well in safety and increased productivity, they have not met our contractual on‐time performance goal of 90%. Complaints continue to rise, and a comprehensive complaint response process has only recently been developed to capture complaint trends. First Transit also continues to struggle with keeping up with the driver force necessary to meet contractual expectations.

County Connection hired a nationally recognized paratransit consultant to investigate the issues. In addition, County Connection also hired a Manager of Accessible Services, both who work diligently with the contractor to bring solutions to improve the service.

Cost per passenger has gone up to $40.38, an increase due to both a slight drop in productivity and a 3% increase in the hourly rate charged to us by First Transit. Productivity dropped slightly from 1.97 in FY17 to 1.94 in FY18, but still above average. LINK ridership continues to remain lower than anticipated with FY18 at 146,133 which was slightly higher than FY17 at 145,185 representing minimal increase of 0.8%. Although fixed route ridership has dropped and paratransit services often follow fixed route growth trends, staff has been concerned the LINK service would begin to experience a significant growth in ridership as Central County tends to be a retirement destination and many of area social paratransit programs are becoming fully utilized. This has not yet been the case.

As mentioned earlier, First Transit’s ability to hire and maintain adequate driver force to run the service has been a challenge. That is reflected in the turnover rate that jumped from 11% in FY17 to 32% in FY18. As the economy continues to get better and with competition like Google, Facebook and other TNC companies (Transportation Network Companies), like Uber and Lyft, maintaining enough driver force continues to be difficult.

A significant number of County Connection vehicles have reached their expected life span of 7 years, as a result we see an increase in road calls to repair and keep vehicles running, which has

caused a slight jump in road calls. This will be remedied this year, with the acquisition of 42 new replacement vehicles. As result of these all the mentioned above, the number of complaints has increased dramatically by 340% from FY17 to FY18.

Contract Extension

First Transit was awarded the final option year for County Connections ADA Paratransit service. This final year will expire June 30, 2019, requiring the Authority to release a new Request for Proposal. First Transit will likely bid on the new Scope of Work when released. It is Staff’s intention to bring to the O&S and full board a draft Scope of Work for comparable ADA paratransit work.


None at this time

Attachments:

Paratransit Statistics

Paratransit Performance Standards

Paratran

sit StatisticsChan

ge fro

m

FY 13‐14

FY 14‐15

FY 15‐16

FY 16‐17

FY 17‐18

16‐17 to

17‐18

Operatin

g Cost

5,230,925

$

5,117,037

5,408,838

$ 5,219,273

$ 5,517,364

$

5.7%Farebox R

evenu

e545,015

$

520

,959

475,006

$ 515,182

504,028

(2.2%)

Net Su

bsid

y4,685,910

$

4,596,078

4,933,832

$ 4,704,091

5,013,336

6.6%

Total P

asse

nge

rs159,294

156,832

153,715

145,185

146,3

31

0.8%

Revenue Hours

74,39

4

73,716

76,308

69,795

70,222

0.6%Non‐Revenue Hours

18,40

3

17,908

19,689

18,855

22,031

16.8%Total H

ours

92,797

91,624

95,997

88,650

91,260

2.9%

Total R

evenue M

iles

1,219,582

1,204,823

1,089,545

893,938

1,054,542

18.0%Non‐Revenue M

iles260,310

247,562

238,117

244,800

265,002

8.3%Total M

iles

1,479,892

1,452,385

1,327,662

1,278,218

1,318,993

3.2%

Road C

alls

4432

2522

249.1%

Complaints

18

25

910

44340.0%

Accide

nts

712

66

5(16.7%

)

Note: FY16‐17 h

as b

een updated

with

POST‐A

UDIT fig

ures

Note: FY17‐18 fig

ures a

re PRE‐A

UDIT n

umbers

To: Operations and Scheduling Date: 9/28/2018

From: Sean Hedgpeth, Manager of Planning Reviewed by:

SUBJECT: Performance Report – Fixed Routes

Background:

The annual performance report for fixed routes provides a summary of key performance indicators and recent trends. In ridership, fixed route total passengers decreased by 2.8% from FY 2017 to FY 2018, with the majority of the passengers lost during weekdays (FY 2017 had 257 weekdays, two more than FY 2018). Total weekend ridership was up 5.2% over the FY 2017, reversing a decline of an 8% weekend ridership from FY 2016 to FY 2017.

In terms of operating efficiency, County Connection had 3.5% increased revenue hours over FY 2017 (3.5%). Since ridership was slightly down the efficiency, as measured by passengers per revenue hour, also went down to 14.96 passengers per revenue hour, a 5.4% decrease. However, our operating costs stayed mostly flat (-0.7%), so our cost per passenger only went up about 36 cents. Other service statistics of note were an increase in accidents per 100k miles (6 more or 28.8% over last year), missed trips (4.9%), and an increase in the ratio of overtime to total operator hours (29.5%).

Farebox revenue was up slightly at 2.6%. About halfway thru FY 2018, BART started charging a surcharge to use paper tickets, while Clipper on BART retained the same fares. This pushed our riders to adopt Clipper more quickly. Clipper is up 39.1% this FY, likely reducing the demand for cash fare categories (-10.8) and paper BART transfers (-22.9%).

Attachments:

CCCTA Performance Measurement CCCTA Performance Indicators CCCTA Boardings by Fare Type


None.

CCCTA PERFORMANCE INDICATORSFiscal Years 2017 and 2018

PERFORMANCE INDICATOR FY 16-17 FY 17-18% Change

FY17 to FY18

Passengers/Revenue Hour 15.81 14.96 (5.4%)

Passengers/Revenue Mile 1.41 1.38 (1.8%)

Cost/Revenue Hour $132.05 $131.09 (0.7%)

Cost/Passenger $8.40 $8.76 4.3%

Farebox Recovery Ratio 14.6% 14.5% (0.7%)

Accidents/100,000 Miles 0.66 0.85 28.8%

Maintenance Employee/100,000 0.74 0.75 1.4%

Operator OT/Total Operator Hour 9.39% 12.15% 29.5%

Percent of Trips On-time 86% 88% 2.4%

Percent of Trips Missed 0.144% 0.137% (4.9%)

Lift Availability 100.0% 100.0% 0.0%

Lift Boardings 22,989 21,200 (7.8%)

CCCTA PERFORMANCE MEASUREMENTFiscal Years 2017 and 2018

PERFORMANCE MEASURE FY 16-17 FY 17-18% Change

FY17 to FY18

Weekday Passenger Boardings 3,225,258 3,137,798 (2.7%)Saturday Passenger Boardings 148,007 153,783 3.9%Sunday Passenger Boardings 115,266 123,120 6.8%

Fixed Route Total Passengers 3,488,530 3,392,551 (2.8%)

Other Passengers 2,672 22,149 728.9%

Grand Total Passenger Boardings 3,491,202 3,414,700 (2.2%)

Average Weekday Ridership 12,550 12,305 (1.9%)Total Revenue Hours 220,612 228,293 3.5%Total Revenue Miles 2,477,856 2,468,673 (0.4%)Operating Cost $29,131,042 $29,926,280 2.7%Farebox Revenue $4,241,527 $4,353,419 2.6%Number of Weekdays 257 255 (0.8%)Number of Saturdays 52 53 1.9%Number of Sundays 52 52 0.0%Total Scheduled Trips 307,373 303,059 (1.4%)Total Missed Trips 442 414 (6.3%)

Passenger Boardings per DayWeekday 12,550 12,305 (1.9%)Saturday 2,846 2,902 1.9%Sunday 2,217 2,368 6.8%

(1) 'Other Passengers' include Bus Bridges & Special Events(2) FY 16-17 Operating Cost & Farebox Revenue have been updated to "post Audit" figures

(3) FY 17-18 Operating Cost & Farebox Revenue are "pre-audit" figures that will be updated when audit is complete

(3)

(3)

CCCTA BOARDINGS BY FARE TYPEFiscal Years 2017 and 2018

Fare Type FY 16-17 % of Total FY 17-18 % of Total

% Change FY17 to FY18

Adult (1) 1,852,297 53.1% 1,652,607 48.4% (10.8%)

Clipper Card 576,262 16.5% 801,706 23.5% 39.1%

Senior & Disabled 491,030 14.1% 455,586 13.3% (7.2%)

BART-to-CCCTA Transfers 172,754 4.9% 133,245 3.9% (22.9%)

BUS-to-BUS Transfers 398,858 11.4% 371,467 10.9% (6.9%)

Totals 3,491,202 100.0% 3,414,611 100.0% (2.2%)

N/A = Non-applicable (fare type did not exist) (1) Includes 'St Mary's', 'JFKU' 'Youth' & 'Summer Youth Pass' Passengers

AUGUST AUGUST YTD YTDSUMMARY FY 17/18 FY 18/19 FY 17/18 FY 18/19

1 TOTAL CLIENTS 12,503 12,786 23,295 24,0892 TOTAL ATTENDANTS 1,055 1,234 1,766 2,2313 TOTAL COMPANIONS 45 113 111 158

4 TOTAL PASSENGERS 13,603 14,133 25,172 26,4785 TOTAL SERVICE DAYS 31 31 61 616 VEHICLE REVENUE HOURS 6,248 6,676 11,683 12,5207 VEHICLE SERVICE HOURS 8,146 8,346 15,059 15,8078 VEHICLE NON REV HOURS 2,076 1,670 3,554 3,2879 VEHICLE SERVICE MILES 120,616 122,629 224,574 224,762

10 VEHICLE REVENUE MILES 97,327 98,477 180,440 180,21611 VEHICLE NON REV MILES 23,289 24,152 44,134 44,54612 PASS. PER REVENUE HOUR 2.18 2.12 2.15 2.1113 CLIENT PER REVENUE HOUR 2.00 1.92 1.99 1.9214 PASS. PER SERVICE HOUR 1.67 1.69 1.67 1.6815 PASS. PER SERVICE MILE 0.11 0.12 0.11 0.1216 PASS. PER REVENUE MILE 0.14 0.14 0.14 0.1517 TOTAL TRANSFER TRIPS 1,133 1,180 2,266 2,12018 SAME DAY TRIPS 150 110 245 25619 SUBSCRIPTION TRIPS 6,768 6,836 12,824 12,86220 DEMAND 5,751 5,948 10,516 11,225

21 FAREBOX REVENUE $10,733.61 $11,110.60 $20,449.76 $20,901.9022 PREPAID CLIENTS $4,322.00 $4,881.00 $8,321.00 $9,545.0023 COLLECTED BILLING $598.00 $12,248.00 $6,858.00 $40,068.16

24 TOTAL REVENUE COLLECTED $15,653.61 $28,239.60 $35,628.76 $70,515.06

25 CHARGEABLE ACCIDENTS 1 1 2 326 SERVICE COMPLAINTS 4 7 7 1027 SERVICE COMMENDATIONS 0 2 0 228 SERVICE DENIALS 0 0 0 029 ROAD CALLS 5 1 7 430 DRIVER TURNOVER 4% 1% 8% 2%31 SCHEDULE ADHERENCE 73% 80% 76% 81%

32 WHEELCHAIR BOARDING'S 2,478 2,985 2,642 5,66033 W/C LIFT AVAILABILITY 100% 100% 100% 100%

34 REGISTERED CLIENTS 6,821 3,833 12,735 3,83335 UNDUPLICATED CLIENTS 11,097 11,429 11,924 11,42936 NO-SHOWS 157 124 355 20937 CANCELS 1,984 2,783 4,208 5,63538 AVG. TRIP LENGTH (MILES) 8.9 8.7 8.9 8.5

39 AVG. SM BUSES IN SERVICE 3 3 3 340 AVG. BUSES IN SERVICE 47 47 4741 TOTAL FUEL/GALLONS 18,795 19,299 36,546 36,76242 FLEET M.P.G. 6.4 6.4 6.1 6.1

CCCTA LINKMONTHLY OPERATING SUMMARY

AUGUST FY 18/19

TO: O&S Committee DATE: August 28, 2018

FROM: Ruby Horta SUBJ: Fixed Route ReportsDirector of Planning & Marketing

1. Monthly Boarding’s Data

FY18-19

Title Current Month YTD Avg Annual Goal

Total Passengers 245,031

Average Weekday 10,671 10,671

Pass/Rev Hour 13.6 13.6 Standard Goal > 17.0

Missed Trips 0.11% 0.11% Standard Goal < 0.25%

Miles between Road Calls 28,045 32,549 Standard Goal > 18,000

* Based on current standards from updated SRTP

Fixed Route Operating Reports for July 2018

The following represent the numbers that are most important to staff in evaluating the performance of the fixed route system.

Analysis

Average weekday ridership was lower in July (10,671 passengers) than June (11,018 passengers) andslightly lower than July 2017 (10,784 passengers) or (1.1%)

Passengers per hour in July was 13.6 which is lower than 14.1 in June and lower than July 2017 whenpassengers per hour was 14.0

The percentage of missed trips in July was 0.11% which is higher than the prior month (0.07%). TheYTD average is 0.11% missed trips.

The number of miles between roadcalls was 28,045 miles in July, higher than the prior month inwhich there were 25,868 miles between roadcalls. The 12 month average is 32,549 miles betweenroadcalls.

Clipper became available to the public on November 1, 2015. Of a total 245,031 passengers in July,170,159 passengers had the potential to use a Clipper card aboard County Connection since74,872 either used an employee sponsored program or the midday free program. About 39.6% of the245,031 potential Clipper card users paid using Clipper during this month.

MONTHLY BOARDINGSOperations Data Summary

IV. Staff Reports

Passengers by Revenue Hrs/Miles

July 2018 - Fixed Route Boardings 245,031 Revenue Hours - July 2018 18,029 Weekdays - Jul 18 21

July 2017 17,176 Jul 17 20 Fiscal 2018 YTD 245,031

Special Event - Revenue Miles - July 2018 195,556 Saturdays - Jul 18 4

July 2017 189,674 Jul 17 5 Fiscal 2017 YTD 239,810

Sundays - Jul 18 5

Jul 17 5

July 2018 Total Boardings 245,031 Passengers per Mile 1.3 Total Days - 2018 30 YTD Trend 2.2%

July 2017 Total Boardings 239,810 Passengers per Hour 13.6 2017 30 Monthly Trend 2.2%

July 2018 Fixed Route Passenger TotalAverage Passengers per

Route Destination Information Weekday Saturday Sunday Total Wkdy Sat Sun Revenue Hour

1 (1M) Rossmoor / Shadelands 6,937 - - 6,937 330 10.4

2 Rudgear / Walnut Creek 479 - - 479 23 5.9

3 Martinez Community Shuttle 2,357 - - 2,357 112 7.7

4 Walnut Creek Downtown Shuttle 19,010 1,915 2,321 23,246 905 479 464 1.3

4H ** Walnut Creek Extended Holiday Service - - - - #VALUE!

5 Creekside / Walnut Creek 10,621 - - 10,621 506 26.9

6 Lafayette / Moraga / Orinda 6,979 271 294 7,544 332 68 59 9.1

7 Shadelands / Pleasant Hill / Walnut Creek 8,147 - - 8,147 388 18.2

9 DVC / Walnut Creek 9,844 - - 9,844 469 11.1

10 Concord / Clayton Rd 19,484 - - 19,484 928 19.3

11 Treat Blvd / Oak Grove 6,211 - - 6,211 296 15.2

14 Monument Blvd 11,538 - - 11,538 549 13.9

15 Treat Boulevard 9,264 - - 9,264 441 14.0

16 Alhambra Ave / Monument Blvd 13,471 - - 13,471 641 12.4

17 Olivera/Solano / Salvio / North Concord 4,921 - - 4,921 234 12.7

18 Amtrak / Merello / Pleasant Hill 6,626 - - 6,626 316 9.8

19 Amtrak / Pacheco Blvd / Concord 3,128 - - 3,128 149 10.8

20 DVC / Concord 19,405 - - 19,405 924 19.0

21 Walnut Creek / San Ramon Transit Center 10,306 - - 10,306 491 9.8

25 Lafayette / Walnut Creek 1,333 - - 1,333 63 6.4

28 North Concord / Martinez 5,456 - - 5,456 260 8.6

35 Dougherty Valley 9,850 - - 9,850 469 13.5

36 San Ramon / Dublin 4,141 - - 4,141 197 7.0

91X Concord Commuter Express 1,478 - - 1,478 70 13.3

92X Ace Shuttle Express 4,185 - - 4,185 199 15.7

93X Kirker Pass Express 3,146 - - 3,146 150 9.1

95X San Ramon / Danville Express 3,572 - - 3,572 170 16.9

96X Bishop Ranch Express 10,866 - - 10,866 517 14.5


98X Martinez Express 7,276 - - 7,276 346 12.8

99X Martinez / BART Express - - - - #VALUE!

250 * Gael Rail Service - - - - - - - #VALUE!

260 * Cal State East Bay / Concord Bart 91 - - 91 5 1.2

301 Rossmoor / John Muir Medical Center - 222 287 509 55 57 6.3

310 Concord Bart / Clayton Rd / Kirker Pass - 1,685 1,884 3,570 421 377 44.1

311 Concord / Oak Grove / Treat Blvd / WC - 861 916 1,777 215 183 11.5

314 Clayton Rd / Monument Blvd / PH - 2,125 2,092 4,217 531 418 30.3

315 Concord / Willow Pass / Landana - 271 256 528 68 51 2.1

316 Alhambra / Merello / Pleasant Hill - 1,112 1,183 2,295 278 237 39.4

320 DVC / Concord - 770 736 1,506 193 147 8.0

321 San Ramon / Walnut Creek - 842 901 1,744 211 180 15.1

Alamo Creek * Alamo Creek / BART Walnut Creek 537 - - 537 26 2.4 600's Select Service 1,163 - - 1,163 55 60

TOTALS 224,085 10,074 10,871 245,031 10,671 2,519 2,174 13.6

* Data from LINK Operators ** Seasonal RoutesNote: Some statistics may not be available (N/A) at this time. These will be brought current in future reports.

Service DaysFixed Route BoardingsFiscal YTD Comparison

Passenger Boardings

TRANSPORTATION and MAINTANCE

Operation Data Summary

2017 2017 2017 2017 2017 2018 2018 2018 2018 2018 2018 2018 12 Month

TRANSPORTATION Aug Sep Oct Nov Dec Jan Feb Mar Mar May June July TOTALS

Work Days 31 30 31 29 30 30 28 31 30 30 30 30 360

Revenue Hours 20,255 18,298 20,087 18,806 18,182 19,845 18,162 19,345 18,982 20,345 18,811 18,029 229,147

Operator Pay Hours 32,510 31,331 32,433 32,151 32,701 36,850 30,004 33,434 32,454 33,630 30,289 31,187 388,974

Number of Operators 163 164 159 159 163 162 163 166 162 167 165 164 163

Total Chargeable Collisions 3 1 2 3 6 3 1 3 1 3 0 30 31

Number of Trips Scheduled 27,005 24,346 26,552 24,975 24,424 26,254 24,048 26,552 25,229 26,298 23,436 22,614 301,733

Number of Trips Missed 25 28 27 41 59 75 26 29 35 31 16 24 416

Of Trips Scheduled - % Missed 0.09% 0.12% 0.10% 0.16% 0.24% 0.29% 0.11% 0.11% 0.14% 0.12% 0.07% 0.11% 0.14%

On Time Performance % 89% 89% 89% 85% 86% 88% 87% 88% 88% 86% 86% 88% 87%

Lifts Operative - Ave % 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100% 100%

Total Road Calls 14 17 9 18 13 17 7 13 9 16 12 12 157

Road Calls for Mechanical 8 14 7 14 9 7 4 6 5 8 10 9 101

Fleet Average Miles between Mechanical Road Calls

35,809 19,003 41,352 19,296 28,877 40,988 65,287 48,183 54,718 36,703 25,868 28,045 32,549

No. Maint. Employees 26 26 26 24 25 26 26 23 23 22 24 24 25

Note: Some statistics may not be available (N/A) at this time. These will be brought current in future reports.

TO: O&S Committee DATE: September 25, 2018



FY18-19








Fixed Route Operating Reports for August 2018


Analysis

Average weekday ridership was higher in August (12,061 passengers) than July (10,671 passengers) and lower than August 2017 ( 12,459 passengers) or (3.2%)

Passengers per hour in August was 14.6 which is higher than 13.6 in July and lower than August 2017 when passengers per hour was 15.2.

The percentage of missed trips in Auguat was 0.06% which is lower than the prior month (0.11%). The YTD average is 0.08% missed trips.

The number of miles between roadcalls was 28,889 miles in August, higher than the prior month in which there were 28,045 miles between roadcalls. The 12 month average is 31,941 miles between roadcalls.

Clipper became available to the public on November 1, 2015. Of a total 296,081 passengers in August, 211,442 passengers had the potential to use a Clipper card aboard County Connection since 84,640 either used an employee sponsored program or the midday free program. About 38.1% of the 296,081 potential Clipper card users paid using Clipper during this month.


IV. Staff Reports


August 2018 - Fixed Route Boardings 296,081 Revenue Hours - August 2018 20,300 Weekdays - Aug 18 23

August 2017 20,255 Aug 17 23 Fiscal 2018 YTD 541,112

Special Event - Revenue Miles - August 2018 220,615 Saturdays - Aug 18 4

August 2017 220,655 Aug 17 4 Fiscal 2017 YTD 546,832

Sundays - Aug 18 4

Aug 17 4

Augy 2018 Total Boardings 296,081 Passengers per Mile 1.3 Total Days - 2018 31 YTD Trend (1.0%)

Augy 2017 Total Boardings 307,022 Passengers per Hour 14.6 2017 31 Monthly Trend (3.6%)

Augy 2018 Fixed Route Passenger TotalAverage Passengers per


1 (1M) Rossmoor / Shadelands 7,657 - - 7,657 333 10.5

2 Rudgear / Walnut Creek 527 - - 527 23 5.9

3 Martinez Community Shuttle - - - - #VALUE!


4H ** Walnut Creek Extended Holiday Service - - - - #VALUE!

5 Creekside / Walnut Creek 12,035 - - 12,035 523 27.9


7 Shadelands / Pleasant Hill / Walnut Creek 9,968 - - 9,968 433 20.3

9 DVC / Walnut Creek 11,351 - - 11,351 494 11.7

10 Concord / Clayton Rd 24,505 - - 24,505 1,065 22.2

11 Treat Blvd / Oak Grove 7,205 - - 7,205 313 16.2

14 Monument Blvd 13,022 - - 13,022 566 14.3

15 Treat Boulevard 10,626 - - 10,626 462 14.9

16 Alhambra Ave / Monument Blvd 15,265 - - 15,265 664 12.8

17 Olivera/Solano / Salvio / North Concord 6,281 - - 6,281 273 14.7

18 Amtrak / Merello / Pleasant Hill 8,734 - - 8,734 380 11.9

19 Amtrak / Pacheco Blvd / Concord 3,572 - - 3,572 155 11.3

20 DVC / Concord 20,150 - - 20,150 876 17.8

21 Walnut Creek / San Ramon Transit Center 12,788 - - 12,788 556 10.9

25 Lafayette / Walnut Creek 1,391 - - 1,391 60 6.2

28 North Concord / Martinez 7,220 - - 7,220 314 10.4

35 Dougherty Valley 12,508 - - 12,508 544 15.7

36 San Ramon / Dublin 5,127 - - 5,127 223 8.0

91X Concord Commuter Express 1,415 - - 1,415 62 11.7

92X Ace Shuttle Express 4,200 - - 4,200 183 14.4

93X Kirker Pass Express 3,650 - - 3,650 159 10.1

95X San Ramon / Danville Express 3,998 - - 3,998 174 17.3



98X Martinez Express 8,248 - - 8,248 359 13.3

99X Martinez / BART Express 667 - - 667 29 1.1

250 * Gael Rail Service 2 - 11 13 2 - 1 0.2

260 * Cal State East Bay / Concord Bart 90 - - 90 6 0.9

301 Rossmoor / John Muir Medical Center - 255 133 389 64 33 5.1

310 Concord Bart / Clayton Rd / Kirker Pass - 1,601 1,423 3,024 400 356 39.7

311 Concord / Oak Grove / Treat Blvd / WC - 875 759 1,634 219 190 12.0

314 Clayton Rd / Monument Blvd / PH - 2,222 1,724 3,946 555 431 31.8

315 Concord / Willow Pass / Landana - 226 210 435 56 52 1.9

316 Alhambra / Merello / Pleasant Hill - 1,492 924 2,416 373 231 46.6

320 DVC / Concord - 640 559 1,199 160 140 6.1

321 San Ramon / Walnut Creek - 816 671 1,488 204 168 14.3

Alamo Creek * Alamo Creek / BART Walnut Creek 577 - - 577 25 2.4 600's Select Service 19,178 - - 19,178 834 24

TOTALS 277,403 10,416 8,263 296,081 12,061 2,604 2,066 14.6



Passenger Boardings



2017 2017 2017 2017 2018 2018 2018 2018 2018 2018 2018 2018 12 Month

TRANSPORTATION Sep Oct Nov Dec Jan Feb Mar Mar May June July August TOTALS

Work Days 30 31 29 30 30 28 31 30 30 30 30 31 360

Revenue Hours 18,298 20,087 18,806 18,182 19,845 18,162 19,345 18,982 20,345 18,811 18,029 20,300 229,191









Total Road Calls 17 9 18 13 17 7 13 9 16 12 12 14 157



19,003 41,352 19,296 28,877 40,988 65,287 48,183 54,718 36,703 25,868 28,045 28,889 31,941



TO: O&S Committee DATE: October 23, 2018



FY18-19








Fixed Route Operating Reports for September 2018


Analysis

Average weekday ridership was higher in September (13,611 passengers) than August (12,061 passengers) and lower than September 2017 ( 13,653 passengers) or (0.3%)

Passengers per hour in September was 15.9 which is higher than 14.6 in August and lower than September 2017 when passengers per hour was 16.2 .

The percentage of missed trips in September was 0.02% which is lower than the prior month (0.05%). The YTD average is 0.06% missed trips.

The number of miles between roadcalls was 51,128 miles in September, higher than the prior month in which there were 28,889 miles between roadcalls. The 12 month average is 34,888 miles between roadcalls.

Clipper became available to the public on November 1, 2015. Of a total 283,311 passengers in September, 205,035 passengers had the potential to use a Clipper card aboard County Connection since 79,380 either used an employee sponsored program or the midday free program. About 38.7% of the 283,311 potential Clipper card users paid using Clipper during this month.


IV. Staff Reports


September 2018 - Fixed Route Boardings 283,311 Revenue Hours - September 2018 18,029 Weekdays - Sep 18 19

September 2017 18,298 Sep 17 20 Fiscal 2018 YTD 824,423

Special Event - Revenue Miles - September 2018 189,997 Saturdays - Sep 18 5

September 2017 197,403 Sep 17 5 Fiscal 2017 YTD 898,098

Sundays - Sep 18 5

Sep 17 4

Sep 2018 Total Boardings 283,311 Passengers per Mile 1.5 Total Days - 2018 29 YTD Trend (8.2%)

Sep 2017 Total Boardings 296,323 Passengers per Hour 15.7 2017 29 Monthly Trend (4.4%)

Sepy 2018 Fixed Route Passenger TotalAverage Passengers per


1 (1M) Rossmoor / Shadelands 7,021 7,021 370 11.6

2 Rudgear / Walnut Creek 427 427 22 5.8


5 Creekside / Walnut Creek 11,001 11,001 579 31.0


7 Shadelands / Pleasant Hill / Walnut Creek 9,602 9,602 505 23.7

9 DVC / Walnut Creek 10,483 10,483 552 13.1

10 Concord / Clayton Rd 21,921 21,921 1,154 24.1

11 Treat Blvd / Oak Grove 6,485 6,485 341 17.7

14 Monument Blvd 11,835 11,835 623 15.7

15 Treat Boulevard 10,039 10,039 528 17.1

16 Alhambra Ave / Monument Blvd 14,015 14,015 738 14.2

17 Olivera/Solano / Salvio / North Concord 5,368 5,368 283 15.3

18 Amtrak / Merello / Pleasant Hill 8,619 8,619 454 14.3

19 Amtrak / Pacheco Blvd / Concord 3,021 3,021 159 11.5

20 DVC / Concord 21,804 21,804 1,148 23.3

21 Walnut Creek / San Ramon Transit Center 11,089 11,089 584 11.4

25 Lafayette / Walnut Creek 1,555 1,555 82 8.4

28 North Concord / Martinez 6,387 6,387 336 11.1

35 Dougherty Valley 11,884 11,884 625 18.1

36 San Ramon / Dublin 4,562 4,562 240 8.6

91X Concord Commuter Express 1,400 1,400 74 14.0

92X Ace Shuttle Express 3,312 3,312 174 13.7

93X Kirker Pass Express 3,237 3,237 170 10.9

95X San Ramon / Danville Express 3,074 3,074 162 16.3

96X Bishop Ranch Express 9,860 9,860 519 14.7

97X Bishop Ranch Express 1,924 1,924 101 10.0

98X Martinez Express 7,255 7,255 382 14.2

99X Martinez / BART Express 708 708 37 2.5

250 * Gael Rail Service 35 48 35 118 8 5 5 1.2

260 * Cal State East Bay / Concord Bart 146 146 19 0.9

301 Rossmoor / John Muir Medical Center 292 245 537 58 49 5.6

310 Concord Bart / Clayton Rd / Kirker Pass 2,026 1,838 3,864 405 368 22.6

311 Concord / Oak Grove / Treat Blvd / WC 1,141 920 2,061 228 184 13.3

314 Clayton Rd / Monument Blvd / PH 2,635 2,381 5,016 527 476 17.8

315 Concord / Willow Pass / Landana 184 181 365 37 36 5.8

316 Alhambra / Merello / Pleasant Hill 1,591 1,158 2,749 318 232 11.1

320 DVC / Concord 876 744 1,620 175 149 12.9

321 San Ramon / Walnut Creek 1,055 802 1,856 211 160 8.7

Alamo Creek * Alamo Creek / BART Walnut Creek 583 583 31 3.8 600's Select Service 23,261 23,261 1,224 29

TOTALS 258,601 13,393 11,317 283,311 13,611 2,679 2,263 15.9



Passenger Boardings



2017 2017 2017 2018 2018 2018 2018 2018 2018 2018 2018 2018 12 Month

TRANSPORTATION Oct Nov Dec Jan Feb Mar Mar May June July August September TOTALS

Work Days 31 29 30 30 28 31 30 30 30 30 30 29 360

Revenue Hours 20,087 18,806 18,182 19,845 18,162 19,345 18,982 20,345 18,811 18,029 18,029 18,029 228,922









Total Road Calls 9 18 13 17 7 13 9 16 12 12 12 7 147



41,352 19,296 28,877 40,988 65,287 48,183 54,718 36,703 25,868 28,045 28,045 51,128 34,888



Route Description Summary

Route # Description

1 (1M)Rossmoor Shopping Center, Tice Valley Blvd, Boulevard Wy, Oakland Blvd, Trinity Ave , BART Walnut Creek, Ygnacio Valley, Montego, John Muir Medical Center, N Wiget Ln, Shadelands Office Park (Added Svc: 1M = BART Walnut Creek, Ygnacio Valley, Montego, John Muir Medical Center, Marchbanks )

2 Rudgear Rd, Stewart Ave, Trotter Wy, Dapplegray Rd, Palmer Rd, Mountain View Blvd, San Miguel Dr, N & S California Blvd, BART Walnut Creek

4 BART Walnut Creek, N California Blvd, Locust St, Mt Diablo Blvd, Broadway Plaza, S Main St, Pringle Ave

4H Walnut Creek Extended Holiday Service (November 27 thru December 31)

5 BART Walnut Creek, Rivieria Ave, Parkside Dr, N Civic Dr, N Broadway, Lincoln Ave, Mt Pisgah St, S Main St, Creekside Dr

6 BART Orinda, Orinda Village, Orinda Wy, Moraga Wy, Moraga Rd, St Marys Rd, St Mary's College, Mt Diablo Blvd, BART Lafayette

7BART Pleasant Hill, Treat Blvd, Bancroft Rd, Ygnacio Valley Rd, Shadelands Office Park, Marchbanks, BART Walnut Creek, Riviera Ave, Buena Vista, Geary Rd

9DVC, Contra Costa Blvd, Ellinwood Wy, JFK University, Gregory Ln, Cleaveland Rd, Boyd Rd, W Hookston Rd, Patterson Blvd, Oak Park Blvd, Coggins Dr, BART Pleasant Hill, N Main St, N California Blvd, BART Walnut Creek

10 BART Concord, Clayton Rd, Center St, Marsh Creek Rd

11BART Concord, Port Chicago Highway, Salvio St, Mira Vista Terrace, Fry Wy, Clayton Rd, Market St, Meadow Ln, Oak Grove Rd, Treat Blvd, BART Pleasant Hill

14 BART Concord, Oak St, Laguna St, Detroit Ave, Monument Blvd, Mohr Ln, David Ave, Bancroft Rd, Treat Blvd, BART Pleasant Hill

15BART Concord, Port Chicago Highway, Salvio St, Parkside Dr, Willow Pass Rd, Landana Dr, West St, Clayton Rd, Treat Blvd, BART Pleasant Hill, Oak Rd, N Civic Dr, Ygnacio Valley Rd, BART Walnut Creek

16BART Concord, Oak St, Galindo St, Monument Blvd, Crescent Plaza, Cleaveland Rd, Gregory Ln, Pleasant Hill Rd, Alhambra Ave, Berrellesa St, Escobar St, Court St, Martinez Amtrak

17 BART Concord, Grant St, East St, Solano Wy, Olivera Rd, Port Chicago Highway, BART North Concord

18BART Pleasant Hill, Oak Rd, Buskirk Ave, Crescent Plaza, Gregory Ln, Pleasant Hill Rd, Taylor Blvd, Morello Ave, Viking Dr, Contra Costa Blvd, DVC, Old Quarry Rd, Pacheco Blvd, Muir Rd, Arnold Dr, Morello, Pacheco Blvd, Martinez Amtrak

19BART Concord, Galindo St, Concord Ave, Bisso Ln, Stanwell Dr, John Glenn Dr, Galaxy Wy, Diamond Blvd, Contra Costa Blvd, Pacheco Blvd, Martinez Amtrak

20 BART Concord, Grant St, Concord Blvd, Clayton Rd, Gateway Blvd, Willow Pass Rd, Sun Valley Blvd, Golf Club Rd, DVC

21BART Walnut Creek, N & S California Blvd, Newell Ave, S Main St, Danville Blvd, Railroad Ave, San Ramon Valley Blvd, Danville Park & Ride, Camino Ramon, Fostoria Wy, San Ramon Transit Center

25 BART Lafayette, Mt Diablo Blvd, Highway 24, Highway 680, BART Walnut Creek

28BART North Concord, Port Chicago Highway, Bates Ave, Commercial Cir, Pike Ln, Arnold Industrial Wy, Marsh Dr, Contra Costa Blvd, Chilpancinco Pkwy, Old Quarry Rd, DVC, Highway 680, Highway 4, Center Ave, VA Clinic, Howe Rd, Pacheco Blvd, Martinez Amtrak

35BART Dublin, Dublin Blvd, Dougherty Rd, Bollinger Canyon Rd, E Branch Pkwy, Windemere Pkwy, Sunset Dr, Bishop Dr, Executive Pkwy, San Ramon Transit Center

36BART Dublin, Dublin Blvd, Village Pkwy, Alcosta Blvd, Fircrest Ln, San Ramon Valley Blvd, Tareyton Ave, Bollinger Canyon Rd, Crow Canyon Rd, Executive Pkwy, San Ramon Transit Center

91X BART Concord, Galindo St, Concord Ave, John Glenn Dr, Galaxy Wy, Chevron, Diamond Blvd, Willow Pass Rd, Gateway Blvd, Clayton Rd, Oak St

92XShadelands Office Park, Ygnacio Valley Rd, Highway 680, Danville Park & Ride, Crow Canyon Rd, Bishop Ranch 15, San Ramon Transit Center, Camino Ramon, ATT, Sunset Dr, Chevron, Ace Train Station Pleasanton

93XBART Walnut Creek, Ygnacio Valley Rd, Shadelands Office Park, Oak Grove Rd, Kirker Pass Rode, Railroad Ave, Buchanan Rd, Somersville Rd, Fairview Dr, Delta Fair Blvd, Highway 4, Hillcrest Park & Ride

95X BART Walnut Creek, Highway 680, Crow Canyon Pl, Fostoria Wy, Camino Ramon, San Ramon Transit Center

96XBART Walnut Creek, Highway 680, Chevron, Bishop Ranch 1, Bishop Ranch 3, Bishop Ranch 6, San Ramon Transit Center, Bishop Ranch 15, Annabel Ln, Bishop Ranch 8, Bishop Dr, Sunset Dr

97XBART Dublin, Highway 680, Highway 580, Chevron, Bishop Ranch 1, Bishop Ranch 3, Bishop Ranch 6, San Ramon Transit Center, Bishop Ranch 15, Annabel Ln, Bishop Ranch 8, Bishop Dr, Sunset Dr

98XBART Walnut Creek, N Main St, Highway 680, Sun Valley Blvd, Contra Costa Blvd, Concord Ave, Diamond Blvd., Highway 680, Highway 4, Alhambra Ave, Berrellesa St, Escobar St, Court St, Martinez Amtrak

99X Martinez Amtrak, North Concord / Martinez BART via Pacheco Transit Hub

250 St Mary's College, St Marys Rd, Moraga Rd, Mt Diablo Blvd, BART Lafayette

Route Description Summary

Route # Description

260 Cal State, East Bay, Concord Bart

301Rossmoor Shopping Center, Tice Valley Blvd, Boulevard Wy, Oakland Blvd, Trinity Ave , BART Walnut Creek, Ygnacio Valley, Montego, John Muir Medical Center

310 Concord Bart, Clayton Rd, Kirker Pass

311BART Concord, Port Chicago Highway, Salvio St, Mira Vista Terrace, Fry Wy, Clayton Rd, Market St, Meadow Ln, Oak Grove Rd, Treat Blvd, BART Pleasant Hill

314Ayers Rd, Concord Blvd, Kirker Pass Rd, Clayton Rd, BART Concord, Oak St, Laguna St, Detroit Ave, Monument Blvd, Mohr Ln, David Ave, Crescent Plaza, Cleaveland Rd, Gregory Ln, Contra Costa Blvd, DVC

315 BART Concord, Port Chicago Highway, Salvio St, Parkside Dr, Willow Pass Rd, Landana Dr, West St, Clayton Rd

316BART Pleasant Hill, Oak Rd, Buskirk Ave, Crescent Plaza, Gregory Ln, Contra Costa Blvd, Golf Club Rd, DVC, Old Quarry Rd, Pacheco Blvd, Muir Rd, Arnold Dr, Pacheco Blvd, Morrelo Ave, Martinez Amtrak, Berrellesa St, Alhambra Ave

320 BART Concord, Grant St, Concord Blvd, Clayton Rd, Gateway Blvd, Willow Pass Rd, Diamond Blvd, Concord Ave, Chilpancinco Pkwy, Old Quarry Rd, DVC

321BART Walnut Creek, N & S California Blvd, Newell Ave, S Main St, Danville Blvd, Railroad Ave, San Ramon Valley Blvd, Camino Ramon, Fostoria Wy, San Ramon Transit Center- Shops at BR.

601N Civic Dr, Parkside Dr, Riveria Ave, BART Walnut Creek, Trinity Ave, Oakland Blvd, Boulevard Wy, Tice Valley Blvd, Meadow Rd, Castle Hill Rd, Danville Blvd, Hillgrade Ave,, Crest Ave, Rossmoor Shopping Center

602Walnut Blvd, Oro Valley Cir, Mountain View Blvd, Rudgear Rd, Stewart Ave, Trotter Wy, Dapplegray Rd, Palmer Rd, Mountain View Blvd, San Miguel Dr, N & S California Blvd, BART Walnut Creek

603 Camino Pablo, Moraga Rd, St Marys Rd, St Mary's College, Mt Diablo Blvd, BART Lafayette

605 N Civic Dr, N Broadway, Lincoln Ave, Mt Pisgah St, Newell Ave, Lilac Dr, S Main St, Creekside Dr

606BART Orinda, Orinda Wy, Miner Rd, Honey Hill Rd, Via Las Cruces, Saint Stephens Dr, Orinda Woods Dr, Moraga Wy, Ivy Dr, Moraga Rd, St Marys Rd, St Mary's College, Mt Diablo Blvd, BART Lafayette

608 VA Clinic, Center Ave, Pacheco Blvd, Contra Costa Blvd, Chilpancinco Pkwy, Old Quarry Rd, DVC

611BART Concord, Port Chicago Highway, Salvio St, Mira Vista Terrace, Fry Wy, Clayton Rd, Market St, Meadow Ln, Oak Grove Rd, Treat Blvd, Bancroft Rd, Minert Rd

612 BART Concord, Clayton Rd, Ayers Rd, Concord Blvd, Kirker Pass Rd, Washington Blvd, Pennsylvania Blvd, Pine Hollow Rd, El Camino Dr, Michigan Blvd

613 Minert Rd, Oak Grove Rd, Monument Blvd, Detroit Ave, Laguna St, Oak St, BART Concord

614 BART Concord, Clayton Rd, Michigan Blvd, Pennsylvania Blvd, Pine Hollow Rd, El Camino Dr

615 Concord Blvd, Landana Dr., Willow Pass Rd., Parkside Dr., Salvio St., East St., clayton Rd., Oakland Ave., Mount Diablo St., BART Concord

616 Treat Blvd, Bancroft Rd, Minert Rd, Oak Grove Rd, Monument Blvd, San Miguel Rd, Galindo St, Oak St, BART Concord

619 Minert Rd, Oak Grove Rd, Monument Blvd, Mohr Ln, David Ave, Bancroft Rd, Treat Blvd, BART Pleasant Hill

622 Pine Valley Rd, Broadmoor Dr, Montevideo Dr, Alcosta Blvd, Crow Canyon Rd, Tassajara Ranch Rd, Camino Tassajara

623Danville Blvd, Stone Valley Rd, Green Valley Rd, Diablo Rd, Hartz Ave, San Ramon Valley Blvd, Sycamore Valley Rd, Camino Tassajara, Tassajara Ranch Rd, Crow Canyon Rd, Anabel Ln

625Rossmoor Shopping Center, Tice Valley Blvd, Olympic Blvd, Pleasant Hill Rd, Acalanes Ave, Stanley Blvd, Mt Diablo Blvd, BART Lafayette, Happy Valley RdUpper Happy Valley Rd, El Nido Ranch Rd, Hidden Valley Rd, Acalanes Rd

626St Mary's College, St Marys Rd, Rohrer Dr, Moraga Rd, Mt Diablo Blvd, BART Lafayette, Happy Valley Rd, Upper Happy Valley Rd, El Nido Ranch Rd, Hidden Valley Rd, Acalanes Rd

627 BART North Concord, Port Chicago Highway, Bates Ave, Mason Cir

635 Bollinger Canyon Rd, Dougherty Rd, Crow Canyon Rd, Tassajara Ranch Rd, Camino Tassajara, Lusitano St, Charbray St

636San Ramon Transit Center, Executive Pkwy, Crow Canyon Rd, Bollinger Canyon Rd, San Ramon Valley Blvd, Broadmoor Dr, Alcosta Blvd, Fircrest Ln, VillagePkwy, Dublin Blvd, BART Dublin

Alamo Creek Shuttle

Alamo Creek, Monterosso, Ponderosa Colony, BART Walnut Creek

CLIPPER TREND*

MonthTOTAL

RIDERSHIPFREE

EMPLOYER / SCHOOL**

CLIPPER POTENTIAL

CLIPPER USE% OF

POTENTIAL

Jul-18 245,031 71,111 3,760 170,159 67,402 39.6%

Aug-18 - - - - -

Sep-18 - - - - -

Oct-18 - - - - -

Nov-18 - - - - -

Dec-18 - - - - -

Jan-19 - - - - -

Feb-19 - - - - -

Mar-19 - - - - -

Apr-19 - - - - -

May-19 - - - - -

Jun-19 - - - - -

Grand Total 245,031 71,111 3,760 170,159 67,402 39.6%

*Clipper implemented 11/01/2015 ** Revise in Summer months to exclude Summer Youth Pass

FREE Free / Mid-Day Free

EMPLOYER / SCHOOL92X-Ace Train / Airport Plaza, UFCW Trust (91X) / St Marys / JFKU / Promo (Summer Youth Pass) & CSEB (Rte 260)

FREE, 71,111

EMPLOYER / SCHOOL**, 3,760 CLIPPER POTENTIAL,

170,159

CLIPPER USE, 67,402

Other, 237,561

CLIPPER TREND

FREE EMPLOYER / SCHOOL** CLIPPER POTENTIAL CLIPPER USE

CLIPPER TREND*

MonthTOTAL

RIDERSHIPFREE

EMPLOYER / SCHOOL**

CLIPPER POTENTIAL

CLIPPER USE% OF

POTENTIAL

Jul-18 245,031 71,111 3,760 170,159 67,402 39.6%

Aug-18 296,081 80,181 4,458 211,442 80,507 38.1%

Sep-18 - - - - -

Oct-18 - - - - -

Nov-18 - - - - -

Dec-18 - - - - -

Jan-19 - - - - -

Feb-19 - - - - -

Mar-19 - - - - -

Apr-19 - - - - -

May-19 - - - - -

Jun-19 - - - - -

Grand Total 541,112 151,293 8,219 381,601 147,910 38.8%




FREE, 151,293


381,601

CLIPPER USE, 147,910

Other, 529,510

CLIPPER TREND


CLIPPER TREND*

MonthTOTAL

RIDERSHIPFREE

EMPLOYER / SCHOOL**

CLIPPER POTENTIAL

CLIPPER USE% OF

POTENTIAL

Jul-18 245,031 71,111 3,760 170,159 67,402 39.6%

Aug-18 296,081 80,181 4,458 211,442 80,507 38.1%

Sep-18 283,311 73,393 4,883 205,035 79,380 38.7%

Oct-18 - - - - -

Nov-18 - - - - -

Dec-18 - - - - -

Jan-19 - - - - -

Feb-19 - - - - -

Mar-19 - - - - -

Apr-19 - - - - -

May-19 - - - - -

Jun-19 - - - - -

Grand Total 824,423 224,686 13,102 586,636 227,290 38.7%




FREE, 224,686


586,636

CLIPPER USE, 227,290

Other, 813,925

CLIPPER TREND


Documents

ADVISORY COMMITTEE MEETING AGENDA · TOTAL FUNDS AVAILABLE FOR THIS PROJECT: $5,409,000 Purchase forty-two (42) 22-foot Paratransit vans and three (3) minivans off of the MBTA-CalACT