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ADVENTIST HEALTHCARE’S 2011 ANNUAL REPORT We demonstrate God’s care by improving the health of people and communities through a ministry of physical, mental and spiritual healing.

Adventist HealthCare's 2011 Report to the Community

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It is our pleasure to present to you Adventist HealthCare’s 2011 Report to the Community. In these pages, you will read about the extraordinary work provided by our dedicated employees, volunteers and physicians throughout the year. We also hope that you will come away with a greater understanding of our long tradition of service to our communities and the integral role we have in the regions we serve.

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Page 1: Adventist HealthCare's 2011 Report to the Community

A d v e n t i s t H e A lt H C A r e ’ s 2 0 1 1 A n n u A l r e p o r t

We demonstrate God’s care by improving the health of people and communitiesthrough a ministry of physical, mental and spiritual healing.

Page 2: Adventist HealthCare's 2011 Report to the Community

www.AdventistHealthCare.com

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Table of Contents

A Letter from the Chairman of the Board ...............................................................2

A Letter from the President & Chief Executive Officer ............................................3

Our Healing Ministry Begins ..................................................................................4

Our Healing Ministry Grows ..................................................................................6

Our Healing Ministry and the Church ....................................................................8

Our Healing Ministry Across Faiths ........................................................................9

Health & Wellness in the Community ...................................................................10

Cancer Screenings and Education for the Community ........................................... 12

Cardiac & Vascular Outreach in the Community ................................................... 14

Our Healing Ministry and the Environment ......................................................... 15

Center on Health Disparities ................................................................................. 16

Our Healing Ministry Expands ............................................................................. 18

Partnering with Our Physicians ............................................................................ 20

Adventist HealthCare Community Benefit ............................................................ 21

Adventist HealthCare in the Community ..............................................................22

Thank You to Our Outstanding Volunteers .......................................................... 24

Thank You to Our Generous Donors ....................................................................25

2011 Adventist HealthCare Executive Team ........................................................ 26

2011 Adventist HealthCare Board of Trustees ......................................................27

Adventist HealthCare Facilities .............................................................................28

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A Letter from the Chairman of the Board

Whenever I have the opportunity to talk about Adventist HealthCare with someone who

wants to learn more about us, I generally talk with them about two kinds of care. In fact, the range of care that is provided across our system is very diverse, but look closely at all the things we do and within

them you will find these two kinds of care.

I love to talk with people about the care that our patients and their families receive in our hospitals and other facilities. The stories of how our dedicated staff and physicians work with great skill and care are inspiring every time they are retold,

and they are stories I cherish. From the heartwarming stories of babies being born and lives being saved, to the sobering stories of the care that is given in difficult and challenging circumstances: these stories define us and exemplify our goal of achieving world class clinical outcomes in an environment that is safe for both our patients and caregivers.

Demonstrating God’s Care Through a Ministry of Healing

I also like to talk about the second kind of care that is a part of everything we do: our care for our communities. Deeply embedded in our history—in our organizational DNA—is a commitment to “demonstrate God’s care by improving the health of people and communities through a ministry of physical, mental, and spiritual healing.” The myriad things that are being done throughout our organization to positively impact the health of our communities goes beyond inspiring—it is energizing.

That’s why it also makes sense to talk about these two kinds of caring to all of us engaged in the mission of Adventist HealthCare. It’s not just a way of describing what happens in our hospitals. It’s also a way to describe our calling, our vocation of care. It is both the individual and the community that we seek to serve. This service is our sacred task, and we are blessed by our engagement in it.

David E. Weigley, M.B.A. President, Columbia Union Conference of Seventh-day Adventists Chair, Adventist HealthCare Board of Trustees

OUR MISSION

We demonstrate God’s care by improving the health of people and

communities through a ministry of physical, mental and spiritual healing.

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A Letter from the President & Chief Executive Officer

At Adventist HealthCare, we believe that providing health care is just as important outside

of our hospitals and health-care facilities as it is inside. In fact, our mission is to improve the health of our communities and what better way to do this than to be in the community interacting with people where they live, where they worship and where they conduct their everyday activities.

Improving the health of a community starts long before and continues well after the brief period that someone may be at one of our hospitals for the treatment of an illness. It means coordinating care across the doctor’s office, the person’s home, and in both the outpatient and inpatient settings. It means improving overall health by addressing the underlying causes of disease and continually monitoring risk factors.

Adventist HealthCare already has many of the necessary care delivery components needed in order to deliver population-based care across the continuum. These include our Health & Wellness programs, our Center on Health Disparities, and our acute care hospitals, rehabilitation services and home health services. It also includes partnering with our physicians to provide them with the necessary support to help the community. You will read more detail about many of these components on the following pages.

Improving the Overall Health of the Communities We Serve

Adventist HealthCare has always focused on the health and wellness of the communities we serve. This mission goes back more than 100 years to our faith-based principles and our belief that a healthy lifestyle is the best way to prevent disease and that prevention is much better than a cure. In 2011, through our hospitals and vari-ous services, Adventist HealthCare cared for nearly 400,000 residents, and provided significant charity care and community benefit—more than $62 million.

I want to thank you for helping Adventist HealthCare improve our medical facilities and expand our offering of community-based health services for the benefit of all.

William G. “Bill” Robertson President & CEO, Adventist HealthCare

OUR VISION

Adventist HealthCare will be a high performance integrator of wellness,

disease management and health-care services, delivering superior health outcomes,

extraordinary patient experience and exceptional value to those we serve.

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Our Healing Ministry Begins

“seventh-day Adventists are noted for their commitment to quality health care, including

promotion of wellness and a healthy lifestyle,” says Ismael Gama, Vice President of Mission Integration and Spiritual Care for Adventist HealthCare, and the Director of the Pastoral Care Department at Washington Adventist Hospital. “These beliefs relate back to biblical laws about health and hygiene, which also inform our advocating a healthy respect for the body, mind and spirit, and for the interrelationship of all three.”

The Washington Sanitarium, or the San, as it was called, opened its doors on June 13, 1907.

Seventh-day Adventist co-founder Ellen White was respected by physicians of the day because her teachings were in line with the latest science. White laid out a number of simple ideas that, combined, were fairly revolutionary for the 19th century. For example, while doctors were still prescribing smoking for health, she warned of the harmful effects of tobacco. She also urged moderation in eating high-fat foods, especially meats, and encouraged a diet of fresh fruits, vegetables and grains, in addition to plenty of exercise and fresh air.

In 1905, White published the book “The Ministry of Healing.” Proceeds from her book were used to buy land in Takoma Park, Md., which became the headquarters of the Seventh-day Adventist Church.

In 1907, the Washington Sanitarium and Hospital (or, the ‘San’) opened its doors to the public to provide whole-person care in a serene environment along Sligo Creek. The 40-bed facility—now the 281-bed Washington Adventist Hospital—treated patients with fresh water and air, massage and pure food.

Ismael Gama (left), Vice President of Mission Integration and Spiritual Care for Adventist HealthCare, and the Director of the Pastoral Care Department at Washington Adventist Hospital, shares a laugh with Shelvan Arunan, Executive Director of Mission Integration and Spiritual Care for Adventist HealthCare’s Shady Grove campus, which includes Shady Grove Adventist Hospital, Adventist Rehabilitation Hospital of Maryland and Adventist Behavioral Health.

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Our Healing Ministry Begins

Dr. Daniel Kress (left) was the San’s first medical superintendent and surgeon. His wife, Dr. Lauretta Kress (right), was Montgomery County’s first female doctor and the first female surgeon registered in the state of Maryland. She opened a maternity ward at the San in 1916 and delivered more than 5,000 babies during her hospital career.

From the beginning, Drs. Daniel and Lauretta Kress (pictured) worked together at the San to lay a foundation of a caring community dedicated to whole health. They addressed the effects of cigarettes and tobacco, held up the importance of proper prenatal care, and created a school of nursing on the grounds of the hospital. Whole person care, compassion and ministry remain at the core of our mission today.

Long before any health ministry “programs,” the Seventh-day Adventist church has had a vital role in health and the delivery of services. Many hospitals were founded by Adventist churches. Health ministry is the umbrella term of bringing health and wholeness programs to congregations; a parish nurse would work under this concept. In 2005 the term parish nurse was replaced by the term faith community nurse.

In 1995, Adventist HealthCare established a Health Ministry Department to reach out to congregations of all faiths and denominations. Our goal was to improve the health of our communities utilizing nurses and health professionals who would reach out to communities at their places of worship, promoting wholistic health.

The mission of the Adventist HealthCare Health Ministry program is to equip individuals and com-munities with the tools necessary to promote whole-person health principles, including physical, mental, emotional and spiritual. To that end, our Health Ministry reaches out to all faith communities with education, resources and support.

“ to have a nurse as a representative of health sciences on the church staff is to symbolize this close tie between one’s faith and one’s health.”

—Chaplain Granger Westberg, 1987 Co-founder of the national Health Ministry Association

Year the Seventh-day Adventist Christian faith was founded.

Number of countries in which the religion

is active.

Estimated number of

Seventh-day Adventist hospitals and clinics worldwide.

1863 200 500the seventh-day Adventist Church By the numbers

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Here is a breakdown of where the congregations we help are located:

Our Healing Ministry Grows

Adventist HealthCare’s Health Ministry program uses the volunteer model, where volunteers from

congregations establish their own health ministry programs. This model follows guidelines established by the national Health Ministry Association (HMA) and the International Parish Nurse Resource Center. Adventist HealthCare Health Ministry initially provided education, assistance and support to congregations under our Health & Wellness Department.

In 2000, Adventist HealthCare took the lead to organize a groundbreaking Health Summit for the Potomac, Allegany East, and Chesapeake Conferences of the Seventh-day Adventist Church. At the event, top pastors and leaders learned about the Health Ministry concepts utilized by Adventist HealthCare.

This important effort was a collaboration between the Columbia Union College Department of Nursing and the North American Division Health Ministries. The summit marked a vital relationship with the Seventh-day Adventist Church. It also fostered inter-conference fellowship and communication about health ministry, which flourishes today.

In 2000, Adventist HealthCare also partnered with Washington Adventist University to provide specific training for nurses to become faith

Montgomery County, Md.

39.3%

(From left) Katrina Mochamps, Janice Edwards-Clarke, Susy Solomon, Linda Kgasi, Almeda George, Danielle Warren (top) and Jean Lyles attended Adventist HealthCare’s faith community nurse training last year.

community nurses in their congregations. In 2008, Health Ministry became the sole providers of this training and also began to offer Health Ministry Team Building training. In 2003, Adventist HealthCare Health Ministry formally established the HMA chapter for the Mid-Atlantic Region. HMA is an integral way that hospital coordinators around the region share information about their programs.

Ismael Gama, Adventist HealthCare’s Associate Vice President for Mission Integration & Spiritual Care, has led the Health Ministry department since 2007.

Frederick County, Md.

12.4%

Anne Arundel, Baltimore, Carroll,

Howard and Washington counties, and the City

of Baltimore, Md.; parts of Virginia.

15.8%

Prince George’s

County, Md.

23.4%our Health Ministry supports Congregations Across the region

Washington, D.C.

9%

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Our Healing Ministry Grows

Faith community nursing utilizes the knowledge and

skills of a registered nurse to develop the health ministry of a congregation. Betsy Johnson has been a faith community nurse for Emmanuel-Brinklow Seventh-day Adventist Church in Ashton, Md., for more than a decade. In this role, she and her three fellow faith community nurses work with the more than 1,100 church congregants as well as members of the community to provide health screenings, classes and resources.

Betsy counts on the Adventist HealthCare Health Ministry program to support her work. “The Adventist HealthCare Health Ministry program really serves as my right arm in terms of what I do,” she says. “Along with providing health screenings and flu shots to members of our community, we count on Adventist HealthCare to keep us informed about the many resources that are available to help our parishioners lead healthier lifestyles.

W H o W e H e l p

Adventist HealthCare Health Ministry works with more than 25 community organizations and nearly 140 congregations of all faiths and denominations including African Methodist

Episcopalian, Assembly of God, Baptist, Buddhist, Church of the Brethren, Church of Christ, Episcopalian, Jewish, Lutheran, Methodist, Non-denominational, Presbyterian, Roman Catholic and Seventh-day Adventist.

“Participants of our classes have shown measurable improvement in their risk factors,” says Betsy. “We have folks we identified through our screenings as being at high risk for heart attacks, strokes or diabetes and, after participating in our programs, these individuals have seen their risk factors decrease into the normal range.”

Education and training are essential components of a successful and sustainable health ministry or faith community nursing practice. Adventist HealthCare Health Ministry offers the Faith Community Nursing Basic Preparation course and Health Ministry Team Building training. We also provide ongoing

training through monthly network meetings, special resources and specific education on topics such as Depression Recovery Training and CHIP (Cardiac Health Improvement Program).

As a faith community nurse, Betsy Johnson coordinates programs

such as the ‘End it Now’ women’s empowerment program at Emmanuel-

Brinklow Seventh-day Adventist Church in Ashton, Md.

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Our Healing Ministry and the Seventh-day Adventist Church

Katia Reinert has a unique perspective on Adventist HealthCare’s commitment to the

community. That’s because before becoming health ministry director for the Adventist church in North America, Katia served as the health ministry clinical supervisor and faith community coordinator for Adventist HealthCare.

“Adventist HealthCare is unique in that an entire department is dedicated to combining all the resources and expertise in the areas of medicine and nursing with a commitment to whole-person health,” she says. “This is in line with the mission of the Adventist church.”

The Adventist HealthCare Health Ministry recently partnered with the Adventist church on “Let’s Move,” a nationwide initiative championed by First Lady Michelle Obama to prevent childhood obesity. Through this initiative, the Adventist HealthCare Health Ministry is joining the Adventist church in area schools, providing screenings and health education to students of all ages.

Katia explains, “Adventist HealthCare is making a huge impact on improving the health of the community through initiatives that focus on health education and prevention. When it comes to building partnerships to meet national goals, Adventist HealthCare is at the table, providing a model that works for other faith-based hospitals across the country.”

p e o p l e - 4 - p e o p l e

Adventist HealthCare, one of the largest employers in Montgomery County,

provided important employment, health and financial information at the First Annual People-4-People Career Fair in 2010. We joined Silver Spring congregations Immanuel Church, Mount Jezreel Baptist and St. Andrew Lutheran Church, and Damascus congregations St. Paul’s Catholic Church and Redeemer Lutheran Church, the Montgomery County Council and private organizations for the event.

The partnership between faith communities and employment services both met our mission and congregations’ need to help their unemployed members. Currently, Adventist Behavioral Health works with People-4-People to help our adult patients receive employment readiness training and job placement opportunities after treatment.

Dr. Allan Handysides (left), Director of the General Conference Health Ministries Department, and Katia Reinert, Director, Adventist Health Ministries of the North American Division of Seventh-day Adventists, stand before ‘The Blessed Hope’ painting at the Seventh-day Adventist Church World Headquarters in Silver Spring, Md.

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Our Healing Ministry Across Faiths

(From left) B’nai Israel member Wayne Berman, with Adventist HealthCare Faith Community Nurses Sue Heitmuller and Marybeth Terrell at a health fair at the Rockville synagogue.

For the past six years, B’nai Israel Congregation in Rockville, Md., has hosted an annual health fair

for members of the congregation and the community. Thanks to a partnership with Adventist HealthCare Health Ministry, what began with low-cost flu shots in 2006 is now a full-scale health fair with free health screenings, lectures and patient education materials focused upon the entire family.

“Many people have told us how much they look forward to our health fair and what a service it is to the community,” says Wayne Berman, who has coordinated the health fair since its inception. “Adventist HealthCare is the centerpiece of our healthy heart expo.”

Wayne recounts the stories of three individuals who were diagnosed with blocked arteries as a result of the carotid artery screenings at the health fairs. All have since been treated for their conditions. He also recalls being approached by a mother who credits the B’nai Israel health fairs with saving her son’s life. The young man, who was only in his early 30s, participated in a blood pressure screening given by the Adventist team at the health fair, at which time he was diagnosed with high blood pressure. A follow-up visit to his physician led to the discovery of a defective heart valve, which has now been repaired with surgery.

“This young man’s mother attributed her son’s diagnosis and successful treatment to the initial screening he received at our health fair,” says Wayne. “I couldn’t ask for a better testimonial.”

When the H1N1 flu virus, known as the swine flu, took the lives of two Cambodian Buddhist Temple members in 2009, the congregation turned to the Adventist HealthCare Health Ministry team to provide flu shots. At the urging of one of their members who was a health educator, more than 250 members were immunized. Health Ministry returned the next year to provide the grateful community with free seasonal flu shots.

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Health & Wellness in the Community

For more than 100 years, Adventist HealthCare has been dedicated to bringing health to the

community and the community into good health. Our Health & Wellness Department was established to assist Shady Grove Adventist Hospital and Washington Adventist Hospital in achieving their goals of improving the health status of our community.

The community that we serve includes the tri-county area of Maryland—Montgomery, Prince George’s and Frederick counties. Our commitment to improve the health of our community continued in 2011, as we offered a variety of health education classes, screenings, lectures and support groups. We strive to offer free or low-cost preventive and health information to help keep people well. We also focus specific efforts on prevalent issues such as cancer, heart disease and stroke, and maternal and infant health.

In 2011, we partnered with such groups as the Rockville and Damascus Senior Centers, the Takoma Park Community Center, the City of

Greenbelt, and the Prince George’s County Parks and Recreation Department. Through these and other partnerships, nearly 2,500 people took advantage of blood pressure screenings and health education classes in Montgomery and Prince George’s counties.

At 56 health fairs throughout Montgomery and Prince George’s counties, we offered screenings, counseling and health education materials to the 4,090 individuals we encountered. These health fairs took place at such venues as Leisure World, the Jewish Community Center and the U.S. Food and Drug Administration. The fairs also included partners such as the City of Greenbelt and the Montgomery County Health Department.

Bringing the Community to Good Health

John Herbert (right), Cardiopulmonary Services Manager at Shady Grove Adventist Hospital, provides health information to a participant at the ‘To Life’

Expo for the senior residents of Leisure World of Maryland, co-sponsored by the Jewish Community Center of Greater Washington on May 26.

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Health & Wellness in the Community

Adventist HealthCare continues as a partner of the Montgomery County Department of Health

and Human Services in its Maternal Partnerships Program. This referral program collaborates with hospitals to provide obstetric and gynecologic services for uninsured women in Montgomery County.

Washington Adventist Hospital and Shady Grove Adventist Hospital provided free health screenings and wellness education as sponsors of the Telemundo event, Fiesta de las Madres, on May 22 last year. Adventist HealthCare staff from the hospitals and the Center on Health Disparities offered health opportunities to the estimated 8,000 people who attended the event held in downtown Silver Spring.

In the community, Adventist HealthCare’s maternal/child health education programs are

designed to increase knowledge and decrease anxiety, both for new and expectant parents. In 2011, we held a total of 513 maternal/child health education classes, tours and support groups, as well as breastfeeding classes and support groups, reaching 10,837 expectant and new parents, siblings and additional family members for a total of 15,229 encounters.

Our Youth Health program provides community classes and services to children, teens, parents and childcare providers.

The program has been working with Montgomery County public schools for the last 15 years as a sole provider of onsite babysitting classes. Other long-term partners include Gaithersburg Recreation Center, Congressional Mall and Rockville Town Square and Spencerville Academy.

Myrna Sandino (center), a Breastfeeding Peer Counselor for WIC (Women, Infants and Children) who also works in the maternity unit at Washington Adventist Hospital, and Wendy Bersbach (right), an International Board Certified Lactation Consultant and the Maternal Child Health Education Coordinator for the hospital, offer resources at the Fiesta de las Madres on May 22, sponsored by Telemundo.

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Cancer Screenings and Education for the Community

our cancer education and screening programs continue

to save lives and reduce health care costs by providing free and low-cost cancer screening services to eligible uninsured and underinsured residents in the community.

Each year, Adventist HealthCare holds a free Cancer Screening Day for both the Shady Grove Adventist Hospital and the Washington Adventist Hospital communities. We perform free screenings for prostate, colorectal, oral, skin, bladder, thyroid and breast cancer. In 2011, we screened 226 participants,

performing a total of almost 1,000 screenings between the two hospitals.

In 2011, Adventist HealthCare received a Susan G. Komen for the Cure® grant—a $917,000 grant over four years—that will allow us to expand our existing Navigate to Health: Rapid Referral Program. This program provides comprehensive breast care services to bridge the gap to medically underserved, low-income, minority women in Montgomery and Prince George’s counties. We provide more than 1,800 mammograms to low-income women each year.

Joseph Haggerty, M.D. (left), Hematology/Oncology, performs a

free cancer screening on a community member during Shady Grove

Adventist Hospital’s annual event.

(From left) Dermatologists Leon Brown, M.D., and Purnima Sau, M.D., with Weldemar Mezghebe, P.A., helped to provide 391 free cancer screenings to the community at Washington Adventist Hospital’s Cancer Screening Day on March 6.

The October 2011 ‘Pink Fling’ at Shady Grove Adventist Hospital featured an expert panel of cancer care specialists answering questions from breast cancer patients, survivors and the community during a free evening session at the hospital.

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Cancer Screenings and Education for the Community

Following lung cancer, prostate cancer is the second leading cause of cancer deaths

among men in Maryland. To address this health concern, Adventist HealthCare hosted “Huddle Up for Prostate Health” education events in both Montgomery and Prince George’s counties in 2011.

Nearly 70 community members attended the events and 50 received free PSA (prostate-specific antigen) screenings. This important screening is a test to detect cancer of the prostate. “Huddle Up for Prostate Health” raised the issue of proper screening and prevention particularly for African American men.

Former Redskin Charles Mann signs autographs for a fan at Shady Grove Adventist Hospital’s first ‘Huddle Up for Prostate Health’ event.

Washington Adventist Hospital, which primarily serves community members from both Montgomery and Prince George’s counties, sponsored its prostate health event on Nov. 15, 2011. The event was held at the Prince George’s Sports and Learning Complex in Landover, Md. It was attended by our cancer treatment specialists and staff, who teamed up with Washington Redskins Pro Bowler Dexter Manley.

Shady Grove Adventist Hospital’s event was held with former Washington Redskins Pro Bowler Charles Mann on Nov. 2 with the hospital cancer team and staff.

Former Redskin Dexter Manley greets a fan at the ‘Huddle Up for Prostate Health’ event sponsored by Washington Adventist Hospital at the Prince George’s Sports and Learning Complex in Landover, Md., on Nov. 15.

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Cardiac & Vascular Outreach in the Community

Adventist HealthCare’s Cardiac & Vascular Out-reach Program provides programming and screen-

ings aimed at educating and empowering those in our community. We help individuals better understand and manage their risk factors and make lifestyle changes that will lower their risks for heart disease. In 2011, 987 individuals had access to 2,790 screenings at 34 differ-ent events. Additional classes, support groups, and meetings raised the total number of patient encounters to 2,745.

Shady Grove and Washington Adventist hospitals presented the Love Your Heart Expo on Feb. 12, 2011, to educate the community

about heart health. Nearly 170 people received a total of 528 free screenings at the event, held at White Flint Mall in Rockville, Md. For 13 participants who received abnormal results at the event, appointments were made for free follow-up screenings and one-on-one counseling.

Love Your Heart participants sampled heart healthy recipes, heard lectures by our cardiac experts and received screenings including blood pressure and body mass index readings at the event held on Feb. 12 at White Flint Mall.

Deanna Linz (left), Mrs. Maryland International, at the Feb. 12 Love Your Heart Expo with Michael Chen, M.D., the Shady Grove Adventist cardiologist who treated her when she suffered an unexpected heart attack at age 40. Deanna shared her experience at the event held at White Flint Mall, which reached nearly 250 people with important heart health information.

Nick Majka, a student at the School of Radiography at Washington Adventist Hospital, was one of many volunteers across Adventist HealthCare who helped to provide heart health screenings and counseling sessions to participants at the 2nd Annual Love Your Heart Expo.

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Our Healing Ministry and the Environment

our dedication to the health of populations extends to caring for our community’s environment. Ad-

ventist HealthCare is a leader and expert on sustainable business practices in the health-care industry.

We are the largest purchaser of green energy of any health-care system in the U.S. Environmental Protection Agency’s (EPA) Green Power Partnership. This partnership is a national program that recognizes organizations that voluntarily use green power from eligible renewable sources.

We purchase nearly 15% of our electricity in the form of green energy, exceeding all other health-care providers participating in the EPA’s Green Power Partnership. Through this purchase, we are reducing our carbon dioxide emissions by 5,119 metric tons each year, which is equivalent to reducing 11,905 barrels of oil from U.S. oil consumption per year.

In addition, the proposed design for the relocated Washington Adventist Hospital will be a

model for sustainable health care. It will maximize open space and minimize the building’s effects of heat and light on the surrounding areas. The design encourages use of public transportation, low-emitting/super-efficient vehicles and bicycles. Water use will be controlled and conserved on-site and inside the energy-efficient building.

Green Teams at Shady Grove Adventist Hospital and Adventist Rehabilitation Hospital of Maryland also contribute to our care for the environment. The teams champion the hospitals’ initiatives in areas such as enhanced energy efficiency. The Shady Grove Adventist Hospital Green Team was developed in 2006. The team helps the hospital to recycle many supplies, including from the operating room, and also sells local produce in the cafeteria during the summer.

These combined efforts support Adventist HealthCare in reducing our environmental footprint in our communities.

A Leader in Green Energy for the Community

(From left) Shady Grove Adventist Hospital Green Team members Shannon Moorman, RN, Janet Lawless, RN, and Trish Bodine, RN, sew blue material together to make patient belonging bags in the Surgical Services Department in April 2011. The project helps the environment because the blue material, used to wrap sterile surgical equipment, would otherwise wind up in a landfill. Marybeth Stockman, RN, also uses the blue wrap to make pouches for cardiac rehab patients to carry portable cardiac monitors while on the treadmill.

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Center on Health Disparities

pA r t n e r s

the Adventist HealthCare Center on Health Disparities works with academic and health

services organizations in various research and training activities. These partners include:

n University of Maryland School of Public Health, College Park

n Sinai Hospital of Baltimore

n Maryland Center for Health Equity

n Kaiser Permanente

n Montgomery County Health and Human Services’ Minority Health Initiatives

n Maryland Department of Health and Mental Hygiene

n Maryland Hospital Association

n Muslim Community Center

n Primary Care Coalition

n Telemundo

through our Health & Wellness Department and Center on Health Disparities, Adventist

HealthCare is an important partner with local, state, and federal health departments on significant initiatives and policies. The goal is to address gaps in the health-care system for diverse populations.

We also partner with clinics that serve the low-income residents of Montgomery and Prince George’s counties, many of whom are limited English proficient and/or racial and ethnic minorities. These

Center on Health Disparities

clinics include Mary’s Center for Maternal and Child Care and Mercy Health Clinic, where we provide free diagnostic services to uninsured patients. Another partner, Mobile Medical Care (MobileMed), operates three mobile health-care vehicles. MobileMed provides primary and preventive health care to the uninsured, low income, working poor and homeless in Montgomery County.

“When you look at the issue of health-care disparities, it’s important to realize that it isn’t just the health-care system that creates health, it is the interplay of society, culture and all those factors that make a community, which impact health,” says Marcos Pesquera, Executive Director of the Adventist HealthCare Center on Health Disparities.

In 2011, Pesquera was named to the 14-member Maryland Health Quality and Cost Council (MHQCC). The MHQCC is co-chaired by Maryland Lt. Gov. Anthony G. Brown and Maryland Secretary of Health and Mental Hygiene Joshua Sharfstein, M.D. It provides leadership within the state health system to improve the health of the citizens of Maryland, maximize the quality of health-care services and contain health-care costs.

“Addressing health disparities among Maryland’s racial and ethnic communities is a moral imperative,” says Lt. Gov. Brown. “All Marylanders deserve the best possible care and the opportunity to improve their quality of life.”

While ensuring that patients receive culturally appropriate care, the Center on Health Disparities also offers education and training activities to providers. This gives health-care professionals the knowledge and skills to provide care to patients and families in ways that are sensitive to culture, language preference and spiritual beliefs.

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Center on Health Disparities

each year, the Center on Health Disparities releases a report to highlight important issues related to

health disparities and local efforts to improve health equity. The Center on Health Disparities’ 2011 annual report, Health Disparities in the Era of Reform Implementation, was presented at its 5th Annual Conference on Nov. 2.

Nearly 300 attendees heard experts detail why health-care reform must continue to move forward in order to make a difference to those vulnerable populations that need it most. The conference, held in partnership with Kaiser Permanente and the Montgomery County Department of Health, also featured speaker Joshua Sharfstein, M.D., Maryland Secretary of Health and Mental Hygiene.

The Center on Health Disparities’ 2011 report detailed demographic trends and assessed disparities for the tri-county area that Adventist HealthCare serves: Montgomery, Prince George’s and Frederick counties. The report addressed maternal and infant health, heart disease and stroke, and cancer. It also provided an overview of the Affordable Care Act (ACA).

Center on Health Disparities conference attendees included (from left) panel moderator Gayle Tang, RN, MSN, Senior Director, National Linguistic and Diversity Infrastructure Management, Kaiser Permanente; Marcos Pesquera, Executive Director, Center on Health Disparities; Bill Robertson, President & CEO, Adventist HealthCare; U.S. Sen. Benjamin L. Cardin; and Maryland Del. Shirley Nathan-Pulliam, who was presented with the Center’s 2011 Blue Ribbon Award in recognition of her longstanding commitment to minority health.

In 2011, the Center on Health Disparities delivered Culturally Competent Care training to more than 6,800 health professionals and staff throughout the Adventist HealthCare system. Many community groups also participate in the Center on Health Disparities’ cultural awareness and effective cross-cultural communication training, including: the Delaware Department of Health, the Johns Hopkins Disparities Solutions Center, the Welcome Back Center of Maryland, Montgomery County Public Schools (Teen Ambassadors Program) and the Maryland Hospital Association.

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Our Healing Ministry Expands

More than 30 years ago, Adventist HealthCare opened Shady Grove Adventist Hospital in a

rural part of Montgomery County. Pictures from that time show the hospital as the first and only business amid acres of open field, the cornerstone of what was destined to become the vibrant Shady Grove Life Sciences Center (SGLSC) campus.

Our health-care facilities on the 300-acre SGLSC campus now include Shady Grove Adventist Hospital, Adventist Rehabilitation Hospital of Maryland and Adventist Behavioral Health Rockville. And we continue our plans to expand our services to serve the growing, changing needs of the Rockville, Gaithersburg, Germantown and surrounding communities.

We opened the Shady Grove Adventist Emergency Center in August 2006, significantly improving access to emergency medical care for area

residents. The center was just the first part of what has become our network of comprehensive health-care services for Germantown and the upper part of Montgomery County.

This includes the great strides we have made to provide the latest in important cancer treatments and services to patients. In early 2011, we opened the Shady Grove Adventist Radiation Oncology Center at Germantown. This year, we will break ground for The Aquilino Cancer Center, set to open in 2013.

The Aquilino Cancer Center on the campus of Shady Grove Adventist Hospital will offer integrated, comprehensive care close to home plus the services, resources and support that cancer patients and their families need.

Terry Forde, Executive Vice President & Chief Operating Officer for Adventist HealthCare, stands on our Germantown campus, which includes the Shady Grove Adventist Emergency Center, the Shady Grove Adventist Radiation Oncology Center at Germantown, a MobileMed Upcounty Primary Care Clinic, a Maternity Partnership Prenatal Center and a medical office building.

Expanding Access to Care

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Our Healing Ministry Expands

As all of our communities change and grow, Adventist HealthCare is committed to the

continued creation of vibrant health and medical services.

In addition to our plans for upper Montgomery County, we are awaiting a decision on our Certificate of Need to relocate Washington Adventist Hospital to White Oak. The relocation, combined with the continued use of our Takoma Park campus as the Village of Education, Health and Well-being, will further our mission to strengthen the region’s health-care infrastructure. A decision by the Maryland Health Care Commission is pending.

“The location of Washington Adventist Hospital in White Oak has the potential to start a development process that will ultimately represent new private investments totaling more than $5 billion, provide work space for more than 8,000 workers beyond those employed by the FDA and will spur the development of some 7,500 residential units in a highly desirable, live-work community,” says Montgomery County Executive Isiah Leggett.

An economic report by economist Stephen S. Fuller, Ph.D., Director of the Center for Regional Analysis at George Mason University, also cited a range of significant, positive effects that the relocation

of Washington Adventist, and continued use of our Takoma Park campus, will have on Montgomery County and Prince George’s County and the state, including:

n Contributing $553.2 million to the state’s economy during construction.

n Construction will generate $115.5 million in new personal earnings to workers residing within Montgomery County and Prince George’s County.

n Post-construction operation would contribute $630.8 million to the state’s economy in 2015.

n Post-construction economic activity related to Washington Adventist would support approximately 4,700 statewide jobs.

Montgomery County Executive Isiah Leggett, at

the East County Community Center on Nov. 21, voiced

continued support for Washington Adventist

Hospital’s relocation plans.

The relocated Washington Adventist Hospital (pictured), combined with the continued use of our Takoma Park campus as the Village of Education, Health and Well-being, will further our mission to strengthen the region’s health-care infrastructure.

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Partnering with Our Physicians

Adventist HealthCare’s goal to deliver population-based care across the continuum includes a

close collaboration with our physicians. Hundreds of community-based physicians have chosen to work with us in providing coordinated, high-quality care through two innovative solutions.

the Adventist HealthCare ACes program (Ambulatory Care electronic Health record solution)

Through ACES, we help our community-based physicians implement electronic health records (EHRs) within their practices. EHRs give providers shared access to the data they need in order to deliver coordinated, safer care to their patients. This includes helping to manage and perhaps even prevent chronic disease. ACES enhances the quality of patient care and helps medical offices perform more efficiently.

“Since I am now online, as I see patients I am able to print out and give them the latest information about their condition,” notes Sally Jo Belcher, M.D., a Shady Grove Adventist Hospital family medicine physician. Dr. Belcher implemented an EHR in her practice through ACES in January 2011.

Adventist Medical Group

In November 2011, Adventist HealthCare and The GW Medical Faculty Associates (MFA), the largest independent physician group in metropolitan Washington, announced a venture to create a network of physicians in Montgomery and Prince George’s counties. This collaboration between Adventist Medical Group (AMG), Adventist HealthCare’s employed physician practices, and MFA enables us to rapidly and effectively grow the number of our employed physicians.

“AMG gives me the opportunity to work within a large network of physicians,” says Pediatric Neurologist Marc P. DiFazio, M.D. “Probably our greatest innovation is the new electronic health record, which helps me rapidly communicate with my colleagues. I really believe that this greatly improves the health of our patients and the community at large.”

Adventist Medical Group’s (from left), Vijay Varma, M.D., Nuclear Medicine-Thyroid Cancer Specialist; Cong Ning, M.D., Ph.D.,

Pediatric Endocrinologist; Lauren Dome, CRNP; and Marc P. DiFazio, M.D., Pediatric Neurologist.

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Adventist HealthCare Community Benefit

Adventist HealthCare, based in Rockville, Md., is a not-for-profit organization of dedicated

professionals who work together each day to provide excellent wellness, disease management and health-care services to the community. We are Montgomery County’s first and largest health-care system, working to deliver superior health outcomes, extraordinary patient experience and exceptional value to the communities we serve.

100+ Years of Our Healing Ministry Expands Access to Quality Care for Our Communities

Adventist HealthCare strives to respond proac-tively to various health-care needs with a continuum of programs and wide-ranging services that help diverse populations. As part of our mission, Adventist HealthCare consistently provides significant charity care and community benefit to those we serve, total-ing more than $62 million in 2011. Our Washington Adventist Hospital alone provided almost 15% of its operating expenses in community benefit, the highest of all hospitals in Montgomery County.

t o tA l C o M M u n i t Y B e n e F i t F o r A d v e n t i s t H e A lt H C A r e H o s p i tA l s : $ 6 2 , 3 7 9 , 4 2 6

Reporting Period July 1, 2010–June 30, 2011 January 1– December 31, 2011 Shady Grove Washington Hackettstown Regional Adventist Hospital Adventist Hospital Medical Center

Number of Licensed Beds (in 2012) 339 281 111

CATEGORY

Community Health Services $5,943,619 $5,430,930 $821,510

Health Professions Education $1,122,967 $647,502 $458,500

Mission Driven Health-Care Services $6,891,093 $12,124,797 not applicable

Research $336,749 $339,033 not applicable

Financial Contibutions $840,209 $1,188,712 $37,029

Community Building Activities $376,277 $1,268,723 $6,767

Community Benefit Operations $403,755 $606,893 $11,541

Charity Care $10,323,710 $9,117,152 $1,822,239

Medicaid Assessments (Maryland only) $855,410 $709,186 not applicable

Unreimbursed Costs of Medicaid Program (New Jersey only) not applicable not applicable $695,122

HOSPITAL TOTALS $26,238,379 $30,723,742 $3,852,708

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Adventist HealthCare in the Community

Community-Building Activities

Building a successful community requires more than just providing great health care.

A community needs jobs for the people who live there, safe homes in close-knit neighborhoods—a liveable, workable environment where families can grow. Adventist HealthCare supports all these needs by contributing our expertise and resources toward programs that strengthen the community.

We live and work in the community and we serve our fellow residents through numerous coalitions and partnerships that represent economic development, workforce development, environmental improvements and more. Here is a list of just some of the organizations we partner with to advocate tirelessly for those we are privileged to serve:

Adventist Community Action Council

Adventist Community Services

Adventist Health Systems

CASA of Maryland

Central County Coalition of Prince George’s County

City of Takoma Park

East County Citizens Advisory Board

General Conference of Seventh-day Adventists

Governor’s Workforce Investment Board

Greater Silver Spring Chamber of Commerce

Healthcare Financial Management Association

Identity, Inc.

IMPACT Silver Spring

Ingleside Retirement Home

Kaiser Permanente

Labquest

Leadership Montgomery

Maryland Chamber of Commerce

Maryland Health Care Commission

Maryland Hospital Association

Maryland Patient Safety Center

Montgomery County Chamber of Commerce

Montgomery County Economic Advisory Council

Montgomery County Government

Montgomery County Health & Human Services

Montgomery County Workforce Investment Board

Montgomery Hospice

People-4-People

Prince George’s County Health Department

Rebuilding Together Montgomery County

Rockville Economic Development Initiative

Rotary Club of Frederick

Susan G. Komen for the Cure

Tai Sophia Institute

Universities at Shady Grove

Women’s Giving Circle of Frederick County

More than 50 Adventist HealthCare employees, family members and friends volunteered for our 2011 Rebuilding Together initiative on April 30 and May 1. The team helped an 80-year-old widow living in Montgomery Village by providing construction and general maintenance for her home.

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Adventist HealthCare in the Community

Community Partnerships

Adventist HealthCare supports our community-based partners with investments that advance

our shared missions. This includes those groups that work to increase access to care and services for medically underserved populations, improve health-

care delivery, address social factors that affect health, and influence public policy.

Here is a representative list of some of the organizations that received grants in 2011 through our Community Partnership Fund:

Adventist Health Policy Association, Inc.

American Cancer Society

American Heart Association

Asbury Foundation

CASA of Maryland, Inc.

City of Gaithersburg

Committee for Montgomery (CFM)

Corporate Volunteer Council of Montgomery County

Dance Exchange Inc.

Emergency Education Council Region III

Gaithersburg Arts & Monuments Funding Corporation

Gaithersburg-Germantown Chamber of Commerce, Inc.

George B. Thomas Sr. Learning Academy

Germantown Cultural Arts Center, dba BlackRock Center for the Arts

Identity, Inc.

IMPACT Silver Spring

Interfaith Works, Inc.

Jewish Community Relations Council of Greater Washington

Jewish Council for the Aging

Jewish Social Service Agency

Jewish Women International

Jubilee Foundation

Leadership Montgomery

Maryland Business Roundtable for Education

Maryland Chamber of Commerce

Maryland Hospital Association

Maryland Patient Safety Center

Mary’s Center

Mental Health Association

Mental Health Association of Montgomery County

Mercy Health Clinic

Mobile Medical Care, Inc.

Montgomery Coalition for Adult English Literacy (MCAEL)

Montgomery County Business Roundtable for Education

Montgomery County Chamber Community Foundation

Montgomery County Chamber of Commerce

Montgomery County Collaboration Council

Montgomery County Council of PTAs

Montgomery County Family Justice Center Foundation

Montgomery Hospice

NAMI Montgomery County

North American Division of Seventh-day Adventists

NTAF Mid-Atlantic Spinal Cord Injury Fund

Philanthropic Services for Institutions (PSI)

Rebuilding Together Montgomery County

Salisbury University Foundation

State of Maryland

Strathmore Hall Foundation, Inc.

The Arc Montgomery County

The Community Foundation for Montgomery County

The Fund for Montgomery

The Foundation Schools

The Johns Hopkins Children’s Center

The Leukemia & Lymphoma Society

United States Holocaust Memorial Museum

Victims’ Rights Foundation

Washington Adventist University

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Thank You to Our Outstanding Volunteers

Thank You to Our Outstanding Volunteers

in addition to our dedicated physicians and employees at Adventist HealthCare, we are grateful

for the services of hundreds of volunteers who help us to carry out our mission each day. Last year, 1,590 volunteers across our health system generously contributed an astounding 118,962 hours as a true demonstration of God’s care to the community.

n At Adventist Rehabilitation Hospital of Maryland, 120 volunteers devoted 5,146 hours of service to 15 departments, which is equivalent to a pro bono contribution of $109,919.

n At Hackettstown Regional Medical Center, 225 volunteers devoted 20,776 hours of service to 22 departments, which is equivalent to a pro bono contribution of $441,698.

n At Shady Grove Adventist Hospital, 755 volunteers devoted 51,000 hours of service to 51 departments, which is equivalent to a pro bono contribution of $1,089,360.

n At Washington Adventist Hospital, 490 volunteers devoted 42,040 hours of service to 48 departments, which is equivalent to a pro bono contribution of $897,974.

Giving and remembering from the Heart

When their daughter tragically passed away in a car accident, Horace and Violet Saunders honored her memory by selflessly remembering others: On May 11, 2011, the Linda G. Saunders Memorial Terrace Garden was dedicated on the Behavioral Health Terrace at Washington Adventist Hospital.

Horace has been a Washington Adventist Hospital volunteer for more than 40 years and a founding member of the Washington Adventist Hospital Foundation. He and Violet created the special space in tribute to Linda and their long-standing connection to the hospital.

“Patients always come first here, and that is what gave me a lifelong love of this hospital,” Horace says. “When this terrible tragedy happened to my daughter, I couldn’t think of a better way to honor her memory than to help create a space that will benefit the patients here for years to come.”

Thank you to Horace and Violet Saunders (pictured), their friends, family, neighbors and employees whose generosity created the Linda G. Saunders Memorial Terrace Garden, dedicated in honor of the Saunders’ late daughter.

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Thank You to Our Generous Donors

Thank You to Our Generous Donors

As a not-for-profit organization, Adventist HealthCare reinvests every dollar that we make

back into our mission of demonstrating God’s care to those we serve. We rely on the generosity of many so we can continue to provide the highest level of patient care and critical services to our community.

We are deeply grateful for the generosity of every one of our donors and we would like to give special recognition to the following for their contributions:

$250,000 +Ruth M. Fouts UnitrustFarid Srour

$100,000 – $249,999Amy & Michael AquilinoMedical Emergency Professionals

(MEP)

$50,000 – $99,999The Brickman GroupCardiac AssociatesEdna GoldbergLockheed Martin Alexander & Margaret Stewart Trust

$25,000 – $49,999Anthelio Healthcare Solutions Inc. Conrad V. & Lois AschenbachJoseph D. Byrd FoundationAlice C. & Milton F. (dec.) Clogg Cardiac Vascular & Thoracic Surgery

Associates, P.C.Dr. & Mrs. Chan K. ChungEagleBankAmy & Angelo FalconeJoanne & Peter HarriganKaiser Permanente Golf Event to

Fight Diabetes

Lerch, Early & Brewer, Chtd.M&T BankPettit Family Charitable FoundationPrince Charitable TrustsDoris & George ReinhartW. M. Rickman Construction Co.William G. “Bill” & Della Robertson

$15,000 – $24,999

Adventist Pathology AssociatesThe Butz Foundation & FamiliesFirst Colonies Anesthesia

Associates, LLCMinkoff Development CorporationThe Truland Foundation & Family James Dudley Ward & Marilyn

Mobley Ward

$10,000 – $14,999Bloom Associates – MAMICernerColumbia Union Conference of

Seventh-day AdventistsCora & John H. Davis FoundationDECO RecoveryEstate of Kurt W. DubinEmergency Medicine Associates,

P.A., P.C.

Dorothy A. FarmerGenesis SecurityDr. & Mrs. Daniel GoldbergGilbane Building CompanyHuman Genome Sciences, Inc.Kingdon Gould, Jr.Robert P. & Arlene R. Kogod Family

FoundationThe Katharine Pollard Maddux

Memorial Mental Health Foundation

Estate of Margaret MillerJoyce & G.J. NewmyerOber/KalerParenteBeardPerrine Planning & ZoningQuest Diagnostics Nichols InstituteDr. Chitra & Mr. Doraiswamy

RajagopalChristopher & Dana Reeve

FoundationRosenberg-Hecht Philanthropic FundMr. & Mrs. Harrison SmithSodexo Health Care ServicesDoug Scott ThompsonTurner ConstructionThe Walker GroupGeorge Wasserman Family

Foundation

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Adventist HealthCare Executive Team

William G. “Bill” RobertsonPresident & Chief Executive Officer,

Adventist HealthCare

(listed alphabetically)Keith BallengerVice President, Adventist Home

Health Services

Jason CoePresident, Hackettstown Regional

Medical Center

Gaurov Dayal, M.D.Senior Vice President & Chief Medical

Officer, Adventist HealthCare

Kenneth B. DeStefano, Esq.Vice President & General Counsel,

Adventist HealthCare

Kathleen DyerVice President & Chief Information

Officer, Adventist HealthCare

Adventist HealthCare Executive Team in 2011

The Executive Council for Adventist HealthCare last year was comprised of the following leaders:

Terry FordeExecutive Vice President & Chief

Operating Officer, Adventist HealthCare

Ismael GamaAssociate Vice President, Mission

Integration & Spiritual Care, Adventist HealthCare and Washington Adventist Hospital

Susan L. GloverSenior Vice President & Chief

Quality/Integrity Officer

Dennis HansenPresident, Shady Grove Adventist

Hospital

Robert JepsonVice President, Government Relations

and Public Policy, Adventist HealthCare

Elyse KaplanVice President, Human Resources,

Adventist HealthCare

James G. LeeExecutive Vice President & Chief

Financial Officer, Adventist HealthCare

Gene MiltonSpecial Assistant to the President &

Chief Executive Officer, Adventist HealthCare

Joyce Newmyer, formerly PortelaPresident, Washington Adventist

Hospital

Doris ReinhartVice President & Administrator,

Adventist Rehabilitation Hospital of Maryland; Interim President, Adventist Behavioral Health

Jere StocksSenior Vice President, Adventist

HealthCare and Chair, Next Century Health

Paula WiderliteVice President, System Development

& Chief Development Officer, Adventist HealthCare

Kevin YoungPresident, Adventist Behavioral Health

Adventist HealthCare’s Senior Corporate Officers in 2011, back row, from left, Susan Glover, Gaurov Dayal, M.D., Joyce Newmyer and Dennis Hansen, front row from left, Terry Forde, Bill Robertson and James Lee.

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Adventist HealthCare Board of Trustees

officers

Chair David E. Weigley, M.B.A.President, Columbia Union

Conference of Seventh-day Adventists

Vice ChairRobert T. VandemanExecutive Secretary, Columbia

Union Conference of Seventh-day Adventists

J. Neville HarcombeFormer Executive Secretary, Columbia

Union Conference of Seventh-day Adventists*

SecretaryWilliam G. “Bill” RobertsonPresident & Chief Executive Officer,

Adventist HealthCare

Members (listed alphabetically)

Elaine L. ArthurVice President, Executive Talent,

Planning and Acquisition, Sodexo, USA

Seth T. BarduTreasurer, Columbia Union

Conference of Seventh-day Adventists

Adventist HealthCare Board of Trustees in 2011

The following members comprised the Board of Trustees for Adventist HealthCare last year:

*Mr. Harcombe passed away May 11, 2011

Renee Battle-Brooks, Esq.Assistant State’s Attorney for Prince

George’s County and Assistant Chief, Forfeiture Unit

Avis E. BuchananExecutive Director, Public Defender

Service for the District of Columbia

Ruth E. Bulger, A.M., Ph.D.Emerita Professor, Uniformed Services

of the Health Sciences

Norton A. Elson, M.D. Pulmonary Physician & Chair,

Department of Medicine, Washington Adventist Hospital and Care Excellence Medical Officer, Adventist HealthCare

Mark E. GriffinVice President, Marriott International

Patrick J. HoganAssociate Vice Chancellor, Government

Relations, University System of Maryland

Scott D. McClure, Esq.Partner, Hogan Lovells

Fred M. ManchurPresident & Chief Operating Officer,

Kettering Health Network

William K. MillerPresident, Potomac Conference of

Seventh-day Adventists

Jeffrey J. Pargament, Esq.Attorney, Pargament & Hallowell,

PLLC

Peter H. Plamondon, Jr.Co-President and Founder,

The Plamondon Companies

Marta Brito PèrezVice President, Human Resources

and Global Talent, Astrazeneca UK Limited

Bruce C. Robertson, Ph.D.Managing Director, H.I.G. Ventures

Weymouth Spence, Ed.D.President, Washington Adventist

University

David C. Stump, M.D.Executive Vice President for Drug

Development, Human Genome Sciences

Robin ThomashauerExecutive Director, Council for

Affordable Quality Healthcare

Steven L. Tuck, M.D.Physician, Shady Grove Orthopaedic

Associates

Members emeritusCharles P. BargerRetired Executive, Nations Bank

Ida G. RubenFormer State Senator, Maryland

State Senate

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n Accredited Cancer Program with Commendation, The Commission on Cancer of the American College of Surgeons.

n Accredited Radiation Oncology Program, American College of Radiation Oncology.

n First hospital in mid-Atlantic region to implant new MRI-safe pacemaker.

n The Joint Replacement Center at Washington Adventist Hospital opened in 2011. The newly renovated unit features all private rooms and a coordinated care team specially trained in the latest in joint replacement surgery.

n The Center for Advanced Wound Care & Hyperbaric Medicine at Washington Adventist Hospital opened in 2011.

n Washington Adventist Hospital’s Emergency Department achieves one full year of no yellow diversion of ambulance-transported patients.

n Fully accredited by The Joint Commission and licensed by the state of Maryland.

shady Grove Adventist Hospital

Shady Grove Adventist Hospital is a 339-bed, state-of-the-art medical and surgical acute-care facility that opened in 1979.

o F s p e C i A l n o t e

Shady Grove Adventist Hospital

n Cycle III Chest Pain Center with PCI, Society of Chest Pain Centers.

n Cardiac Interventional Center, Maryland Institute of Emergency Services and Systems.

HospitalsWashington Adventist Hospital

Washington Adventist Hospital is a 281-bed, state-of-the-art medical and surgical acute-care facility and the home of Montgomery County’s first complete cardiac center. Hundreds of open-heart surgeries and thousands of heart catheterizations are now performed at the hospital each year.

o F s p e C i A l n o t e

Washington Adventist Hospital

n Named one of the “Best Regional Hospitals” by U.S. News and World Report.

n Cardiac Interventional Center, Maryland Institute of Emergency Services and Systems.

n Highest level Chest Pain Center accreditation, Level III with PCI, Society of Chest Pain Centers.

n Three-star, Highest Rating for quality heart surgery, The Society of Thoracic Surgeons.

n American Heart Association’s Mission: Lifeline Bronze Performance Achievement Award for high-quality heart attack care.

n ACTION Registry-GWTG Silver Performance Achievement Award for consistent, outstanding care to heart attack patients, American College of Cardiology Foundation and the American Heart Association.

n Primary Stroke Center, Maryland Institute of Emergency Medical Services Systems.

Adventist HealthCare Facilities

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Adventist HealthCare Facilities

n Gold Performance Achievement Award, American College of Cardiology Foundations NCDR ACTION Registry-GWTG for Cardiac and Vascular Services.

n The Mission: Lifeline Silver Performance Achieve-ment Award, American Heart Association.

n Only hospital-based enhanced external counterpulsation (EECP) program in Montgomery County, non-surgical option for some cardiac patients with angina.

n Primary Stroke Center, Maryland Institute for Emergency Medical Services and Systems.

n Approval with Commendation for Cancer Program, American College of Surgeons.

n American College of Radiology accreditations for Nuclear Medicine, Radiation Oncology and digital imaging services.

n Level IIIB Neonatal Intensive Care Unit (NICU).

n Only Maryland hospital to receive International Board Certified Lactation Consultants Care Award.

n Nationally certified Cardiac and Vascular Rehabilitation Center by the American Association for Cardiovascular and Pulmonary Rehabilitation.

n Fully accredited by The Joint Commission and licensed by the state of Maryland.

shady Grove Adventist emergency Center at Germantown

The Shady Grove Adventist Emergency Center at Germantown, which opened in 2006, provides 24-hour emergency care, delivered by board-certified physicians, to approximately 36,000 upper Montgomery County residents each year. The Center is an integral part of Adventist HealthCare’s

longstanding commitment to expand access to health care for residents in upper Montgomery County. The Center is staffed by physicians and nurses and is fully equipped to handle medical emergencies and accept patients by ambulance just like a hospital emergency room. The facilities are administratively and clinically linked into a hospital and licensed by the state.

Hackettstown regional Medical Center

Hackettstown Regional Medical Center is a 111-bed, full service, acute-care hospital that offers a wide array of inpatient and outpatient services, including 24-hour emergency medical and surgical services.

o F s p e C i A l n o t e

Hackettstown Regional Medical Center (HRMC)

n Jason C. Coe, MBA, became the President of Hackettstown Regional Medical Center on Janu-ary 1, 2011. Prior to becoming president, he served as the chief operating officer from 2003 until 2010.

n In 2011, HRMC entered into a clinical affiliation agreement with Hackensack University Health Network, a nationally ranked, 703-bed medical center and surgical facility. This affiliation will provide HRMC patients with access to all of the cutting-edge treatments available at a university medical center, including advanced therapies for heart attack and stroke, as well as access to a full range of neonatal services.

n The new Joan Knechel Infusion Therapy Center opened in 2011. Infusion Therapy Services is an outpatient facility that provides care for individuals requiring treatment of oncology, hematology and non-cancer-related diagnoses. Comprehensive care is provided by highly trained professionals, including medical oncologists,

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Adventist HealthCare Facilities

hematologists and oncology/infusion therapy registered nurses.

n Additional support to our medical staff is now being offered by Hackensack Pathology Associates, LLC. This affiliation will provide our physicians with higher levels of laboratory testing and pathology studies.

n HRMC is fully accredited by The Joint Commis-sion and licensed by the state of New Jersey.

Behavioral Health ServicesAdventist Behavioral Health

Adventist Behavioral Health is one of the largest providers of behavioral health services in Maryland, with facilities in Montgomery and Dorchester counties. Treatment is offered for children, adolescents, adults and seniors in various settings, including hospital-based programs, residential treatment centers, school programs, residential group homes, outpatient and community-based services.

o F s p e C i A l n o t e

Adventist Behavioral Health

n Partner with MedStar Georgetown University Hospital to create the Child & Adolescent Psychiatry Residency Training Program.

n Montgomery Unit—opened in 2004 as the first mood disorders unit of its kind in the U.S.

n Adventist Behavioral Health Eastern Shore—the region’s only acute care and residential mental health facility for children and adolescents.

n One of only two behavioral health organizations in Maryland offering a program to help rehabili-

tate adolescent boys who display sexually deviant behavior.

n Magnolia Unit—Montgomery County’s only acute inpatient psychiatry unit dedicated to serv-ing the unique needs of adults 60 years and older.

the reginald s. lourie Center for infants and Young Children

The Reginald S. Lourie Center for Infants and Young Children is a private, non-profit agency dedicated to understanding and strengthening emotionally healthy parent-child relationships within our community through early prevention, intervention, education, research and training.

o F s p e C i A l n o t e

The Reginald S. Lourie Center for Infants and Young Children

n Only organization in the National Capital Region that focuses on the social and emotional develop-ment of infants, young children and their families by integrating early intervention, education, clinical evaluation and treatment, research and training.

n Therapeutic Nursery Program accredited by National Association for the Education of Young Children.

n Serves more than 4,000 children and families in the Washington metropolitan area, regardless of ability to pay.

Rehabilitation ServicesAdventist rehabilitation Hospital of Maryland

Adventist Rehabilitation Hospital of Maryland hosts 77 beds and is the first and only acute rehabilitation hospital in Montgomery County. With multiple locations, Adventist Rehabilitation Hospital of Maryland offers comprehensive rehabilitation programs for brain injuries, spinal cord injuries,

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Adventist HealthCare Facilities

Home Care ServicesAdventist Home Care Services provides patients in need of home health assistance with three convenient service options.

Adventist Home Health, a Medicare-certified agency, has provided comprehensive services and compassionate care since 1973. Nurses, therapists and social workers collaborate with referring physicians and families to help patients recover and function as independently as possible in their own homes. Service areas include Montgomery, Prince George’s, Charles, Calvert, St. Mary’s, Howard and Anne Arundel coun-ties in Maryland.

Adventist Home Assistance has provided the care that adults need to stay independent at home for more than 20 years. Our certified nursing assistants are bonded, insured and screened to meet the highest standards. Service areas include Montgomery, Prince George’s and Howard counties, Southern Maryland, and the District of Columbia.

Adventist Choice Nursing offers at-home assistance and skilled in-home nursing care on a short-term or long-term basis. Registered nurses, licensed practical nurses, certified nursing assistants, and home health aides or companions deliver care that meets the high-est industry standards.

Additional ServicesCytology and Histology Services of Maryland (CSM), Adventist HealthCare’s pathology reference laboratory, specializes in surgical pathology, cervical cytology screening, medical cytology and limited molecular pathology. CSM is Maryland-licensed and accredited by the College of American Pathologists. Board-certified pathologists and technical staff provide services to Adventist HealthCare hospitals as well as other regional medical centers, surgery centers, public health providers and regional physicians.

strokes, amputations, orthopedic injuries and surgeries, sports- and work-related injuries, cardiopulmonary conditions and neurological disorders.

o F s p e C i A l n o t e

Adventist Rehabilitation Hospital of Maryland

n The first and only acute rehabilitation hospital in Montgomery County, opening in January 2001.

n The first and only hospital in a five-state area to obtain accreditations from the Commission on Accreditation of Rehabilitation Facilities International for care of hospitalized patients in all four specialty areas: brain injury, spinal cord injury, stroke and amputation.

n Two hospital locations: a freestanding 53-bed hospital next to Shady Grove Adventist Hospital and a 24-bed hospital located on the fifth floor of Washington Adventist Hospital.

n Two outpatient clinics specialize in improving patients’ functional capabilities. Specialty-trained staff provide traditional physical, occupational and speech therapy, as well as programs such as driving evaluation and training, lymphedema therapy, and hand therapy.

n Certified brain injury specialists and certified registered rehabilitation nurses on staff.

n Established a Limb Preservation and Amputee Center (LPAC) as a regional resource in the prevention of limb loss and management of amputation care.

n Accredited by The Joint Commission and licensed by the state of Maryland and Montgomery County for operation as a rehabilitation hospital.

Page 34: Adventist HealthCare's 2011 Report to the Community

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Adventist HealthCare Facilities

www.AdventistHealthCare.com

Page 35: Adventist HealthCare's 2011 Report to the Community

www.AdventistHealthCare.com

Adventist HealthCare and our facilities are live on the social Web. Keep up with all of our latest news and events, and learn more about our services:

Connect with Us on Facebook

Follow @AdventistHC & @WashAdvHospital on Twitter

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www.AdventistHealthCare.com/social

Page 36: Adventist HealthCare's 2011 Report to the Community

It was early spring 1999 when an Adventist HealthCare committee

met with one goal: to raise awareness among our visitors, patients,

employees, physicians and volunteers of our Christian heritage.

Under the guidance of these 12 members, the above stained glass

window was created by artist Stacey Bondurant.

“The hands are reaching up in prayer to the heavens,” Stacey

explains. “And the dove represents God descending upon the

hands of the doctors and nurses as a healing force that provides

them with the power of healing.”

The beautiful artwork may be seen to this day throughout our

entities along with a simple prayer that represents our healing

ministry, “Bless our hands, God, to bring healing to all who

enter here.”