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Advancing Your Personal Brand Through Social Media
Michele Porfilio and Mike Dwyer
September 22 2009
2
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Who we arebull Michele Porfilio Strategic Sourcing Leader
bull Crowe Horwath LLP is one of the top 10 public accounting and consulting firms in the United States Under its core purpose of ldquoBuilding Value with Valuesregrdquo Crowe assists clients in reaching their goals through audit tax risk and consulting services Crowe professionals provide public and private company clients with thought leadership in many sectors including financial and diversified financial services healthcare government private equity sponsored inventory-based retail not-for-profit higher education and food and commodities With more than 20 offices and more than 2500 personnel Crowe is recognized by a number of organizations as one of the countryrsquos best places to work Crowe serves clients worldwide as the leading independent member of Horwath International
bull Mike Dwyerbull Aon Corporation is the leading global provider of risk management services
insurance and reinsurance brokerage and human capital consulting Through its 37000 professionals worldwide Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions
3
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
3
Agenda
Evolution of Social Media
Building your personal brand
Challenges and opportunities
Tools
Resources
Etiquette and Security
4
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
1979
Usenet
1998 -2004
Blogs PodcastWikisLiveJournal FriendsterLinkedin MySpace Flickr Digg
1995 1997
1st Social Networking Sites
ClassmatescomSixDegrees
1984
Listservs
1988
IRC
1971
1991
Personal Web SitesDiscussion GroupsChat
2005 and beyondgtgtWeb 20 apps andUser-generated contenttake overSource httpwwwprworkscawp-contentsocialmediappt
Evolution of Social Media
Web 10
5
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Worldwide Internet Usage
WORLD INTERNET USAGE AND POPULATION STATISTICS
World Regions Population ( 2008 Est)
Internet Users
Dec31 2000
Internet Usage
Latest Data
Population( Penetration )
Usage of
World
Usage Growth 2000-2008
Africa 955206348 4514400 51065630 53 35 10312 Asia 3776181949 114304000 578538257 153 395 4061 Europe 800401065 105096093 384633765 481 263 2660 Middle East 197090443 3284800 41939200 213 29 11768 North America 337167248 108096800 248241969 736 170 1296 Latin AmericaCaribbean 576091673 18068919 139009209 241 95 6693 Oceania Australia 33981562 7620480 20204331 595 14 1651 WORLD TOTAL 6676120288 360985492 1463632361 219 1000 3055 NOTES (1) Internet Usage and World Population Statistics are for June 30 2008 (2) Demographic (Population) numbers are based on data from the US Census Bureau (3) Internet usage information comes from data published by NielsenNetRatings by the International Telecommunications Union by local NIC and other reliable sources wwwinternetworldstatscom Copyright copy 2001 - 2008 Miniwatts Marketing Group All rights reserved worldwide
June 2008June 2009
Two-thirds (11 billion)
users visit social media sites once a
month
6
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Evolution of Social Media
Web 10 - The ldquoElectronic Agerdquo
Web 20 - The ldquoElectronic Community Agerdquo
bullGetting it online - One Way CommunicationbullElements Britannica Online PC Games CD Now Personal Websites
bullMaking it Work Online - Two Way Communication
bullElements Blogs Wikis Videos PollSurveys Chat Rooms AudioPodcasts Social Networks
bullSites Windows Live Spaces Flickr Wikipedia iTunes You Tube Facebook Linkedin Twitter
7
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
2
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Who we arebull Michele Porfilio Strategic Sourcing Leader
bull Crowe Horwath LLP is one of the top 10 public accounting and consulting firms in the United States Under its core purpose of ldquoBuilding Value with Valuesregrdquo Crowe assists clients in reaching their goals through audit tax risk and consulting services Crowe professionals provide public and private company clients with thought leadership in many sectors including financial and diversified financial services healthcare government private equity sponsored inventory-based retail not-for-profit higher education and food and commodities With more than 20 offices and more than 2500 personnel Crowe is recognized by a number of organizations as one of the countryrsquos best places to work Crowe serves clients worldwide as the leading independent member of Horwath International
bull Mike Dwyerbull Aon Corporation is the leading global provider of risk management services
insurance and reinsurance brokerage and human capital consulting Through its 37000 professionals worldwide Aon readily delivers distinctive client value via innovative and effective risk management and workforce productivity solutions
3
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
3
Agenda
Evolution of Social Media
Building your personal brand
Challenges and opportunities
Tools
Resources
Etiquette and Security
4
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
1979
Usenet
1998 -2004
Blogs PodcastWikisLiveJournal FriendsterLinkedin MySpace Flickr Digg
1995 1997
1st Social Networking Sites
ClassmatescomSixDegrees
1984
Listservs
1988
IRC
1971
1991
Personal Web SitesDiscussion GroupsChat
2005 and beyondgtgtWeb 20 apps andUser-generated contenttake overSource httpwwwprworkscawp-contentsocialmediappt
Evolution of Social Media
Web 10
5
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Worldwide Internet Usage
WORLD INTERNET USAGE AND POPULATION STATISTICS
World Regions Population ( 2008 Est)
Internet Users
Dec31 2000
Internet Usage
Latest Data
Population( Penetration )
Usage of
World
Usage Growth 2000-2008
Africa 955206348 4514400 51065630 53 35 10312 Asia 3776181949 114304000 578538257 153 395 4061 Europe 800401065 105096093 384633765 481 263 2660 Middle East 197090443 3284800 41939200 213 29 11768 North America 337167248 108096800 248241969 736 170 1296 Latin AmericaCaribbean 576091673 18068919 139009209 241 95 6693 Oceania Australia 33981562 7620480 20204331 595 14 1651 WORLD TOTAL 6676120288 360985492 1463632361 219 1000 3055 NOTES (1) Internet Usage and World Population Statistics are for June 30 2008 (2) Demographic (Population) numbers are based on data from the US Census Bureau (3) Internet usage information comes from data published by NielsenNetRatings by the International Telecommunications Union by local NIC and other reliable sources wwwinternetworldstatscom Copyright copy 2001 - 2008 Miniwatts Marketing Group All rights reserved worldwide
June 2008June 2009
Two-thirds (11 billion)
users visit social media sites once a
month
6
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Evolution of Social Media
Web 10 - The ldquoElectronic Agerdquo
Web 20 - The ldquoElectronic Community Agerdquo
bullGetting it online - One Way CommunicationbullElements Britannica Online PC Games CD Now Personal Websites
bullMaking it Work Online - Two Way Communication
bullElements Blogs Wikis Videos PollSurveys Chat Rooms AudioPodcasts Social Networks
bullSites Windows Live Spaces Flickr Wikipedia iTunes You Tube Facebook Linkedin Twitter
7
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
3
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
3
Agenda
Evolution of Social Media
Building your personal brand
Challenges and opportunities
Tools
Resources
Etiquette and Security
4
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
1979
Usenet
1998 -2004
Blogs PodcastWikisLiveJournal FriendsterLinkedin MySpace Flickr Digg
1995 1997
1st Social Networking Sites
ClassmatescomSixDegrees
1984
Listservs
1988
IRC
1971
1991
Personal Web SitesDiscussion GroupsChat
2005 and beyondgtgtWeb 20 apps andUser-generated contenttake overSource httpwwwprworkscawp-contentsocialmediappt
Evolution of Social Media
Web 10
5
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Worldwide Internet Usage
WORLD INTERNET USAGE AND POPULATION STATISTICS
World Regions Population ( 2008 Est)
Internet Users
Dec31 2000
Internet Usage
Latest Data
Population( Penetration )
Usage of
World
Usage Growth 2000-2008
Africa 955206348 4514400 51065630 53 35 10312 Asia 3776181949 114304000 578538257 153 395 4061 Europe 800401065 105096093 384633765 481 263 2660 Middle East 197090443 3284800 41939200 213 29 11768 North America 337167248 108096800 248241969 736 170 1296 Latin AmericaCaribbean 576091673 18068919 139009209 241 95 6693 Oceania Australia 33981562 7620480 20204331 595 14 1651 WORLD TOTAL 6676120288 360985492 1463632361 219 1000 3055 NOTES (1) Internet Usage and World Population Statistics are for June 30 2008 (2) Demographic (Population) numbers are based on data from the US Census Bureau (3) Internet usage information comes from data published by NielsenNetRatings by the International Telecommunications Union by local NIC and other reliable sources wwwinternetworldstatscom Copyright copy 2001 - 2008 Miniwatts Marketing Group All rights reserved worldwide
June 2008June 2009
Two-thirds (11 billion)
users visit social media sites once a
month
6
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Evolution of Social Media
Web 10 - The ldquoElectronic Agerdquo
Web 20 - The ldquoElectronic Community Agerdquo
bullGetting it online - One Way CommunicationbullElements Britannica Online PC Games CD Now Personal Websites
bullMaking it Work Online - Two Way Communication
bullElements Blogs Wikis Videos PollSurveys Chat Rooms AudioPodcasts Social Networks
bullSites Windows Live Spaces Flickr Wikipedia iTunes You Tube Facebook Linkedin Twitter
7
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
4
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
1979
Usenet
1998 -2004
Blogs PodcastWikisLiveJournal FriendsterLinkedin MySpace Flickr Digg
1995 1997
1st Social Networking Sites
ClassmatescomSixDegrees
1984
Listservs
1988
IRC
1971
1991
Personal Web SitesDiscussion GroupsChat
2005 and beyondgtgtWeb 20 apps andUser-generated contenttake overSource httpwwwprworkscawp-contentsocialmediappt
Evolution of Social Media
Web 10
5
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Worldwide Internet Usage
WORLD INTERNET USAGE AND POPULATION STATISTICS
World Regions Population ( 2008 Est)
Internet Users
Dec31 2000
Internet Usage
Latest Data
Population( Penetration )
Usage of
World
Usage Growth 2000-2008
Africa 955206348 4514400 51065630 53 35 10312 Asia 3776181949 114304000 578538257 153 395 4061 Europe 800401065 105096093 384633765 481 263 2660 Middle East 197090443 3284800 41939200 213 29 11768 North America 337167248 108096800 248241969 736 170 1296 Latin AmericaCaribbean 576091673 18068919 139009209 241 95 6693 Oceania Australia 33981562 7620480 20204331 595 14 1651 WORLD TOTAL 6676120288 360985492 1463632361 219 1000 3055 NOTES (1) Internet Usage and World Population Statistics are for June 30 2008 (2) Demographic (Population) numbers are based on data from the US Census Bureau (3) Internet usage information comes from data published by NielsenNetRatings by the International Telecommunications Union by local NIC and other reliable sources wwwinternetworldstatscom Copyright copy 2001 - 2008 Miniwatts Marketing Group All rights reserved worldwide
June 2008June 2009
Two-thirds (11 billion)
users visit social media sites once a
month
6
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Evolution of Social Media
Web 10 - The ldquoElectronic Agerdquo
Web 20 - The ldquoElectronic Community Agerdquo
bullGetting it online - One Way CommunicationbullElements Britannica Online PC Games CD Now Personal Websites
bullMaking it Work Online - Two Way Communication
bullElements Blogs Wikis Videos PollSurveys Chat Rooms AudioPodcasts Social Networks
bullSites Windows Live Spaces Flickr Wikipedia iTunes You Tube Facebook Linkedin Twitter
7
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
5
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Worldwide Internet Usage
WORLD INTERNET USAGE AND POPULATION STATISTICS
World Regions Population ( 2008 Est)
Internet Users
Dec31 2000
Internet Usage
Latest Data
Population( Penetration )
Usage of
World
Usage Growth 2000-2008
Africa 955206348 4514400 51065630 53 35 10312 Asia 3776181949 114304000 578538257 153 395 4061 Europe 800401065 105096093 384633765 481 263 2660 Middle East 197090443 3284800 41939200 213 29 11768 North America 337167248 108096800 248241969 736 170 1296 Latin AmericaCaribbean 576091673 18068919 139009209 241 95 6693 Oceania Australia 33981562 7620480 20204331 595 14 1651 WORLD TOTAL 6676120288 360985492 1463632361 219 1000 3055 NOTES (1) Internet Usage and World Population Statistics are for June 30 2008 (2) Demographic (Population) numbers are based on data from the US Census Bureau (3) Internet usage information comes from data published by NielsenNetRatings by the International Telecommunications Union by local NIC and other reliable sources wwwinternetworldstatscom Copyright copy 2001 - 2008 Miniwatts Marketing Group All rights reserved worldwide
June 2008June 2009
Two-thirds (11 billion)
users visit social media sites once a
month
6
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Evolution of Social Media
Web 10 - The ldquoElectronic Agerdquo
Web 20 - The ldquoElectronic Community Agerdquo
bullGetting it online - One Way CommunicationbullElements Britannica Online PC Games CD Now Personal Websites
bullMaking it Work Online - Two Way Communication
bullElements Blogs Wikis Videos PollSurveys Chat Rooms AudioPodcasts Social Networks
bullSites Windows Live Spaces Flickr Wikipedia iTunes You Tube Facebook Linkedin Twitter
7
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
6
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Evolution of Social Media
Web 10 - The ldquoElectronic Agerdquo
Web 20 - The ldquoElectronic Community Agerdquo
bullGetting it online - One Way CommunicationbullElements Britannica Online PC Games CD Now Personal Websites
bullMaking it Work Online - Two Way Communication
bullElements Blogs Wikis Videos PollSurveys Chat Rooms AudioPodcasts Social Networks
bullSites Windows Live Spaces Flickr Wikipedia iTunes You Tube Facebook Linkedin Twitter
7
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
7
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
8
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn mdashIs getting around half a million new users every week at least twice the rate of a year ago and the number of applicants per job has doubled toondash LA Times 2-10
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
9
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Growth Comparison
To get a market of 50 Million People Participating
Radio took 38 years
Internet took 4 years
Ipod 3 yearsFacebook hit
100 millions users in 9 months
TV took 13 years
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
10
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
67 Billion people inhabiting the planet1 Billion people owned a PC by end of 2008
2 Billion people expected to own a PC by end of 2015
How does that compare to mobile
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
11
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
24 billion mobile phones have been sold around the world last year
Source GSM World
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
12
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoWorldwide over 350 Billion text messages are exchanged across the worldrsquos mobile networks every monthrdquo
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
13
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquohellipThere are currently nearly 50 million members in ldquomobile social communitiesrdquo and is expected to reach 174 million worldwide by 2011helliprdquo
-ABI Research
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
14
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Today there are many exciting online discussions taking place around the world
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
15
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
ldquoAnd like it or nothellipthe conversations are taking place with or without yourdquo
Brian Solis Social Media Manifesto
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
16
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media isnrsquot a faditrsquos a fundamental shift in the way we communicate
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
17
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull There is an average of 16500 tweets per hour on Twitter
On my way to get coffeeSocial media is not a fad I just met Michael Jordan
Check out this new hot topic
Linda McMahon head of World Wrestling Entertainment to seek Chris Dodds senate seat as Republican AWESOME httpbitly2Xds58
FASB might rework the rules related to recognizing revenue for software thats bundled into a product and never sold seperately
Heres a way to buy and sell your domains on Twitter -gt dnTwitscom httpbitlybvDO8
Oh no Patrick Swayze just died
I just ate at the best restaurantThinking about what I can tweet
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
18
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Approximately 1 new member joins LinkedIn every two seconds roughly 1000 new groups are created on LinkedIn each day
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
19
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull More than 1 billion pieces of content (web links news stories blog posts notes photos etc) shared each week on Facebook
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
20
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
21
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
EampY
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
22
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Leveraging social media to advance our careers
Building and GrowingBuilding and Growing
your Personal Brandyour Personal Brand
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
23
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Why we are hereWhy we are here
bullbullSocial Media is creating the Social Media is creating the opportunity to amplify your opportunity to amplify your personal brand in more ways personal brand in more ways than everthan ever
bullbullMarketplace is flooded with Marketplace is flooded with opportunities to advertise your opportunities to advertise your expertise learn and develop expertise learn and develop and find job opportunitiesand find job opportunities
bullbullUtilizing various tools for your Utilizing various tools for your personal brand building or job personal brand building or job search that will separate yousearch that will separate you
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
24
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
24
WHATrsquoS DRIVING SOCIAL MEDIA
bull Information overload
bull ldquoOver-choicerdquo
bull Advertising and marketing clutter
bull Need for ldquoinformed shortcutsrdquobull Decreased trust in institutions product claims and paid
messages
bull Increased connectivity and trust in peers colleagues and friends opinions and insights
bull The ongoing innate need for influencers to influence
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
Increased recognition of WordOf Mouth power and benefits
92 of Americans rate WOMof friends family amp others amongsources of ideas and information
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
25
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
25
CHANNELS OF ENGAGEMENT OVERLOAD
Web Events amp Web Events amp ChatroomsChatrooms
BlogsBlogs Message BoardsMessage Boards Open CommunitiesOpen Communities
Social NetworksSocial NetworksVideo SharingVideo Sharing Photo SharingPhoto Sharing
Social OptimizationSocial OptimizationMicroMicro-- BloggingBlogging
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
26
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Me IncThe most important B2B brand
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
26
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
27
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Many of us are taught to do our best and then let the world decide how to judge us I think its better to do your best and decide how you want
to be judged And act that way ndash Seth Godin Leading Social Media blogger and Author
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
28
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Create a marketing plan around your personal ldquoownablerdquo position What do you own as an internal auditor that separates you from everyone else
ldquoGreat brands stand out positively in a crowd and connect beyond the functional attributes This should be everyonersquos goal in building an ldquoownablerdquo personal brand regardless of the levelrdquo
ndash Jerry S Wilson SVP at The Coca-Cola Company and President of the global McDonaldrsquos Division
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
28
Ownable Position
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
29
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
29
Identify
Who is your target audience
CFOrsquos Directors SR Internal Auditors Corporate Consulting Professional Services Non -For -Profits
ALL
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
30
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
How will you engage them offline Networking events Association meetings Breakfasts Luncheons Dinners
hellip and online
LinkedIn Facebook Twitter Blogging Personal Website Google yourself
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
30
Engage
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
31
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
31
WITH CHALLENGES COMES OPPORTUNITIES
Emerging media offers inexpensive but effective ways to interact with potential customers
ldquo AS ENTREPRENEURS we have to either adopt mdash or adapt to mdash new methods of advertising to reach potential clients and customers With so many of them connected to the internet with their mobile phones andor laptop computers its no wonder that digital media advertising (DMA) is the new hot button for any seasoned or newbie entrepreneurrdquo
Robert Shimonski Entrepreneurcom 708
ldquo Businesses of all types and sizes are focusing on the power of bloggers as opinion shapers But harnessing that power is particularly important for small-business owners who dont have the money to create name recognition with big marketing campaigns By connecting with the right blogs small businesses can generate buzz around their products and services and increase sales dramaticallyrdquo
Shelly Banjo WSJ 308
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
32
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Advancebull Building your networkbull Learning amp developing
bull Find answers to common industry questionsbull Stay up to date with daily newsbull Learn new ideasbull Learn from others experience
bull Thought Leadershipbull Share knowledge and expertise to help othersbull Share articles whitepapers news with colleagues
bull Staying up to date with news and current eventsbull Finding a new job or a new job finds you
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
33
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull LinkedIn is an interconnected network of experienced professionals from around the world representing 170 industries and 200 countries You can find be introduced to and collaborate with qualified professionals that you need to work with to accomplish your goals
bull LinkedIn has over 47 million members in over 200 countries and territories around the world
bull Relationships Matter Your professional network of trusted contacts gives you an advantage in your career and is one of your most valuable assets LinkedIn exists to help you make better use of your professional network and help the people you trust in return Our mission is to connect the worldrsquos professionals to make them more productive and successful We believe that in a global connected economy your success as a professional and your competitiveness as a company depends upon faster access to insight and resources you can trust
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
34
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Learning Center
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
34
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
35
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Ensure your profile is complete and up-to-date
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
35
Users with complete profiles are 40 times more likely to receive opportunities through LinkedIn
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
36
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
37
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Your connections should represent your ldquoreal worldrdquo network
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
37
Use the LinkedIn email invite application to connect with Yahoo Google or MSN contacts into your Brand Profile
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
38
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Demonstrate your Expertise on LinkedIn Answers
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
38
LinkedIn Answers You can ask and answer questions on specific subject matter
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
39
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
40
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with Discussions
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
41
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
42
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Groups ndash Engage with the News
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
43
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
IIA National and Chicago
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
44
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
LinkedIn Events
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
45
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Case Study 1
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
46
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Google is your friend
bull Google Search ldquoworld of internal auditors personal brandingrdquo
bull ldquoProtiviti Webinar Exploresrdquo
bull ldquoLarry Harrington Raytheonrdquo
bull Internal Auditor Blog Mike Jacka blogs on internalauditorcom and is starting to experiment with Twitter and engages with people having fun and adding valuable information on IA and what is going on in the industry
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
47
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
48
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
49
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
49
HOMEWORK ASSIGNMENT
LinkedIn Assignmentbull LinkIn with 10 new contacts by next Wednesday who are relevant
to your business through a LinkedIn Searchbull Merge your Yahoo Google or MS Outlook contacts with LinkedInbull Post an answer on LinkedInbull Create a groupbull Join 2 discipline related groupsbull Interact with those groups and post relevant content ie NYT
Adage WSJ etc
Respond results through my LinkedIn
bull Mike Dwyer wwwlinkedincominmikedwyeraonconsulting
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
50
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
51
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP 16
Which Tools to Use
To increase visibility you need to go where your colleagues are goinghellip
Market Trends
Although there are scores of global social networking sites mdash 155 according to Wikipedia mdash only a few sites hit the mark as reliable and appropriate sites for professionals LinkedIn Facebook and Twitter currently are the most popular sites among professionals
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
52
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Technologies To Focus On
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
53
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bull Engaging Social Media is a people driven approach
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
54
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
TwitterTwitter is a social networking and micro-blogging service that enables its users to
send and read other users updates known as tweets Tweets are text-based posts of up to 140 bytes in length Established in 2006 it has an estimate 5 million users as of Feb 09rsquo
copy
2008 Paladin Recruiting and Staffing All Rights Reserved
54
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
55
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Information Resources
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
56
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter for Connecting with Colleagues
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
57
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter For Job Search
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
58
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Twitter38 hashtags that are related to job searching
____jobscareercareers employment greenjobs hire hireme hiring job jobadvice jobhunt jobhunting
jobpostingsjobsjobsearch jobseeker jobseekers recruiters recruiting resume resumes salary success work
fill in the blank with your city or state)
Jobs internal auditor IL
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
59
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Find Colleagues
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
60
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Groups
bull There are approximately 200000 groups on Linkedinbull 3 ways to search group directories
bull Key word ie company name function professionbull Category alumni corporate conference networking non-profit
professionalbull Language (from Albanian to Vietnamese and everything in between)
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
61
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Status Updates amp Activity
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
62
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Linkedin ndash Group Discussions
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
63
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Job Search
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
64
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Pages
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
65
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Groups
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
66
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Facebook Job Search
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
67
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
68
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
69
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Tipsbull Join the Social Networks
bull with the population that fits your needsbull engage each community using their toolsbull give resume andor profile a face liftbull update your status once a weekbull post answers and questions bull be open and available to people reaching out to youbull post general ideas and thoughts about your professionbull rekindle relationshipsbuild your network before you needbull look for industry specific sites where you can create a presencebull comment on blogs typically important to the audience bull be a news houndbull confidence countsbull pay it forward - recommend a friend or a colleague
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
70
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media EtiquetteDo
bull Use good judgment about what you write on public sites
bull Consider how your comments would be perceived before you actually post them and think about logic above emotion at all times Before you hit ldquopostrdquo realize that this will be a permanent reflection of your identity and that it may never be erased
bull Avoid the unnecessary commentary
bull Understand and abide by your companyrsquos social media policy
bull Use proper introductions when adding users as friends or connections
bull Acknowledge and accept some individuals wonrsquot network with you on a ldquopersonalrdquo space like Facebook without knowing who you are even with the proper introduction
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
71
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Dobull Keep unwanted friend requests in pending
mode rather than reject outright
bull Post interesting information
bull Be open to criticism or negative response
bull Humanize your profile
bull Give authentic recommendations to others
bull Be sure to be givers as well as takers
bull Provide links when appropriate
bull Send only one story to your network daily Key to success is moderation
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
72
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Abuse group invites
bull Turn your Facebook profile photo into a pitch so that you can gather leads through your Facebook connections
bull Use a fake name as your Facebook name
bull Publicize a private conversation on a wall post
bull Repeat personal or confidential correspondence
bull Tag individuals in unflattering pictures that may end up costing your friends their jobs
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
73
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Donrsquotbull Mass-following everyone so that you
can artificially inflate your numbers
bull Consistently use your Twitter stream for nothing but self-promotion and ego
bull Request that your friends Retweet your Tweets on a consistent basis
bull Use connections to spam
bull Ask for endorsements or recommendations from individuals you donrsquot know well or havenrsquot worked closely with
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
74
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Etiquette
Before acting ask yourself these questions Social media mimics real relationships mdash in many cases Would you do the following within real face-to-face relationships
bullJump on the friendship bandwagon without properly introducing yourself
bullConsistently talk about yourself and promote only yourself without regard for those around you
bullRandomly approach a friend you barely talk to and simply ask for favors mdash repeatedly
bullIntroduce yourself to another person as ldquoPink House Gardeningrdquo
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
75
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Social Media Security
bullBe aware of spam and scams
bullDo not click on pop-up adware anti-virus cleaners
bullVerify links sent to you through messaging from a social network site prior to clicking
bullLimit the amount of personal information you share
bullDo not accept friend requests from suspicious people
bullChange passwords often
bullDo not use the same password for social networking sites that you use for email accounts on-line banking etc
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
76
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Additional Resourcesbull 10 Social Networking Security Trends To Watch httpwwwcrncomsecurity208401887jsessionid=HBZA0UO5JB4M1QE1GHPCKH4ATMY32JVNpgno=1
bull Social Media Securityhttpsocialmediasecuritycomhttpwwwblogheraldcom20090326social-media-sites-risk-growing-threats-and-attacks
bull Social Media Etiquette Handbookhttpwwwtechipediacom2008social-media-etiquette-handbookixzz0RKejjvUz
bull Social Media numbers release from Competecom Jan 09httpnewscnetcom8301-17939_109-10160850-2html
bull LA Times Twitter and Linkedin as Job Search tools 2-10httplatimesblogslatimescomtechnology200902with-jobangelshtml
bull Guy Kawasaki 10 Ways to improve your LinkedIn rankinghttpbloglinkedincom20070725ten-ways-to-use
bull Amanda Sundt in WSJ bloghttpblogswsjcomlaidoffcategoryamanda-sundt
bull Perry Belcher easiest explanation of social media ever made httpperrybelchercomblog620081130how-to-make-moneywith-social-media
bull Mike Dwyer Bloghttpblogpaladinstaffcomhiring-informationcreating-your-own-personal-1997-vs-today
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
77
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
bullABI ResearchbullAlexabullcompetecombullcomScorecombullFlickrbullForrester ResearchbullGSM WorldbullInternet SocietybullInternetworldstatscombullNetcraft
Web SurveybullPrworkscombullToMusecombullYouTubecom
ndash
The Richter Scalesbullhttpwwwyoutubecomwatchv=I6IQ_FOCE6I
Special Thanks ndash CreditsSocial Media GurusSeth Godin wwwsethgodintypepadcomAndy Sernovitz wwwgaspedalcomJeremiah Owyang Senior Analyst at Forrestor
httpwwwwebstrategistcomblogZocalo
Group wwwzocalogroupcom
AssociationsLinkedIn
Internet Affiliate Marketers Association (IAMA)httpwwwlinkedincomgroupshome=ampgid=42342Word of Mouth Marketing Association (WOMMA)httpwwwwommaorg
Online PublicationsAdAge
DigitalhttpadagecomdigitalWall Street Journal Small businesshttponlinewsjcompublicpagenews‐small‐business‐
marketinghtml
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng
78
Crowe Horwath LLP is a member of Horwath International Association a Swiss association (Horwath) Each member firm of Horwath is a separate and independent legal entity Crowe Horwath LLP and its affiliates are not responsible or liable for any acts or omissions of Horwath or any other member of Horwath and specifically disclaim any and all responsibility or liability for acts or omissions of Horwath or any other Horwath member Accountancy services in several states are rendered by Crowe Chizek and Company LLC which is a member of Horwath copy 2008 Crowe Horwath LLP
Michele PorfilioStrategic Sourcing Leader Crowe Horwath LLP
6305754397micheleporfiliocrowehorwathcomwwwlinkedincominmporfilio
Mike DwyerSocial Media Consultant AON Consulting
3123814967mdwyer5gmailcomwwwlinkedincominmdwyeraonconsultng