Advanced NEOGOV Workshop

November 13, 2008

NEOGOV Help & Support

• Human Resources Division– HRD Consultant (803-737-0900)– Terra Ellerbe (803-734-9080)

• Help & Support Link– Insight HR & OHC– Customer Success Center– Training– User Guide

NEOGOV Updates

• View Applicants by Step– Displays 50 applicants per page

• Copy Requisition– OHC/My Requisitions page– “Copy Rec” hyperlink on the “Action” column

for all requisitions (Filled, Cancel, On Hold, Etc…)

NEOGOV Updates

• Refer Candidates– “Select Requisition” dropdown menu added– User specifies which requisition applicants will

be referred to prior to clicking “Go”

• NEOGOV Messages– Post general announcements to notify HR

users about new features, scheduled system maintenance or helpful tips

– Appears automatically on MyHR screen

NEOGOV Updates

• Audit Trails– Application Evaluation Step Details

(Candidate Track*Exam Plan*View Applicants by Step*Change Log)

EEO Reporting

Q: What kind of data does the EEO report capture?

• Category-Job Posting• Subcategory-Job Posting• AP-Total # of Applications Received• SQ-Total # of Applicants that Passed the

Supplemental Questionnaire Evaluation Step• TE-Total # of Applicants that Passed the

Training & Experience Evaluation Step

EEO Reporting

• ELIG-Total # of Applicants Placed on Eligible List

• AI-Total # of Applicants Referred and Placed in Interview Schedule step on Referred List screen (OHC)

• AH/P-Total # of Applicants Placed in Hire section on Referred List Screen (OHC) and Authorized by HR (Hires Awaiting Authorization)

EEO Reporting

Q: How can I use NEOGOV to track applicant EEO reporting information?

• The system will run a report that will provide much of the required applicant information that must be submitted to the South Carolina Human Affairs Commission. This report will include: candidate demographic information, total number of applicants, applicants meeting minimum training and experience requirements, and applicants interviewed.

EEO Reporting

Q: How do you accurately capture the applicants meeting minimum training and experience requirements?

• You will need to consistently structure your postings in one of the following ways:

1. Add a “Supplemental Question” Step Type

titled “Minimum Qualifications” in your exam plan and “Fail” those individuals who do not meet minimum qualifications;

EEO Reporting

2. Add a “Training and Experience” step type titled “Minimum Qualifications” in your exam plan and “Fail” those individuals who do not meet minimum qualifications;

OR3. If the candidates who make it to the Eligible List are all

those who meet the minimum training and experience requirements for the job, you are not required to do either of the above steps, because the system will be able to identify the total number of employees placed on Eligible Lists over a given time period.

EEO Reporting

Q: How do you accurately capture the applicants who are interviewed for the position?

• The appropriate candidates need to go through the “Schedule Interview” step in the OHC section of NEOGOV. Once a candidate has been through the “Schedule Interview” step, the system will save the candidate’s information for EEO reporting purposes.

EEO Reporting

Q: How do you accurately capture the number of hires in the system?

• The hired candidate needs to go through the “Hire” step in the OHC section of NEOGOV. Once a candidate is placed in the “Hire” step, the system will save the candidate’s information for EEO reporting purposes.

EEO Reporting

Q: Where’s the EEO Report located?

• Log into Insight – Human Resources • Click on Reports and select Reports• Click on the Custom category• Click on “EEO Category”.

Advanced Filtering

• Specify criteria• Receive a listing of applicants who meet the

specified criteria• Filter applicants within an Evaluation Step or

Eligible List• Assists in screening and downsizing large

applicant pools

Advanced Filtering

• Filter criteria– Minimum Qualifications– Preferred Qualifications– Supplemental Questions– Application Received Date– Online/Paper Application– Notification Preference

Advanced Filter Within an Evaluation Step

1. Access MyHR

2. Select the ‘Exam Plan’ option from the ‘Candidate Track’ dropdown menu

3. The Exam Plan screen is displayed

4. Click on the Exam Plan Title for the applicable exam plan

5. The ‘Exam Plan Detail’ screen is displayed

6. Click on the Evaluation Steps ‘View Applicants by Step’ link

Advanced Filter Within an Evaluation Step (cont.)

7. Choose ‘Advanced Filter’ from the ‘Select Action’ drop-down menu

8. Choose candidate(s) from the ‘Select Candidates’ drop-down menu

9. Click ‘Go’

10. Click ‘Create New Filter’

11. The ‘Applicant Step Filter’ page is displayed

12. Enter the ‘Filter Name’: enter a name that describes the criteria you are filtering on

Advanced Filter Within an Evaluation Step (cont.)

13. Enter the desired criteria and indicate the filter group that the criteria should be assigned to in the ‘Add to Group’ drop down list

14. To add another filter group, in the ‘Add Group’ section, specify the applicable ‘And/Or’ operator in the ‘Group Type’ and indicate the appropriate ‘And/Or’ operator to use to join the new group to the previous group

15. Select the ‘Apply and Save Filter’ button at the bottom of the page

16. You will be returned to the ‘View Applicants by Step’ page and can see the filtered list

Security Precautions

• Immediately contact HRD if a NEOGOV user from your agency has:

– Terminated employment– Transferred to another agency– Changed duties (user access)

• Terra Ellerbe (803) 734-9080 or tellerbe@ohr.sc.gov

• Request to Activate/Inactivate Users Form• HRD Website www.ohr.sc.gov

Request to Activate/Inactivate Users

Location:

• HRD website www.ohr.sc.gov

• Employer Services

• E-Recruitment/NEOGOV Information & Training Materials

• Request to Activate/Inactivate HR Users

• Request to Activate/Inactivate Department/Hiring Managers

Email Notifications

Q: What are the locations to send Email Notifications?

– Evaluation Steps within Exam Plan– Eligible List– Referred List in Insight HR

Notice Templates

• Use notice templates to send Email/ Paper Notices to update applicants of their status

• Sample templates are available

• Use caution with the information contained in the notice

• Do not Edit or Delete another agency’s template

QUESTIONS?