Advanced Energy & RevenueManagement System

Performance you can rely on

Dr. Pukhraj Singh, GERT GOUS & ARIF PETIWALA

Dadra & Thane :

All types of

Electronic Energy Meters

Thane Power: 20MVA/66kV -315MVA/400kV.Jalgaon Industrial Range: 1MVA-40MVA/132kVJalgaon Distribution: 5kVA – 1MVA/33kV

ISO 9001:2000, 14001 & OHSAS 18001

Power Transformer Plant -Thane

Industrial Transformer Plant -Jalgaon

Distribution Transformer Plant -Jalgaon

Meter Plant & R&D, Thane

PLANTS

TRANSFORMERS METERS TOWERS

SALES750 Crores

EMPLOYEES1350

Tower Plant - Baroda

• EMCO Limited (India) &GRINPAL ENERGY Pty Ltd (South Africa)a division of SAAB Group

• Collaboration offers a high packed powerful combination of

• Latest state-of-the-art technology,

• Strong field experience,

• Diversified but an extremely rich combination of R&D teams,

• Manufacturing excellence,

• Local presence & cost competitiveness

A High Technology Partnership

Advanced Prepayment Solution(ISMS 2nd Generation)

• 1st generation PPM (keypad, etc) shortcomings

• Key Success Factors for a successful PPM• Grinpal Technology Solution

– System Overview– Some Advanced Features

• Case Studies• Conclusion

Keypad / Card PPM Shortcomings• One Way Communications

– Essentially, Token based, one way communications, no or slow info back from meter

– Stand-alone,Meter Movements not traced (when customer moves, they sometimes moves meter with because of existing credit on meter)

• Majority is non-split making it easy to tamper with• Zero consumption users easy to ID but low consumption

gets away • Requires intensive management effort with regular

expensive inspectionsNet result is that a vast number of such meters are bypassed,

or non functional but is left as isThe customer base is simply too big to manage by means of

inspections

Key Success Factors for successful revenue protection

• Political & Management will to enforce required actions to ensure payments

• Processes, Structures & Procedures– Compromises leads to losses

• Technology

• There must be a Business Case

Success Factors Analyzed• Political & Management Will

– Have to be consistent in credit policy implementation

– Show no weakness, no compromise

– Segregate the political & business goals

• Processes, Structures & Procedures– Involve the community

– Communications & Education is of prime importance

Technology Success Factors Analyzed • Split

– Reduce tampering by moving meter away from customer premises– Improve own access to meters; In-house inspections extremely

ineffective:• Typically less than 30% success in access to premises• Expensive

• AMR / bi-directional communications– Short Tamper -> Detection time allows you to manage the

payment/theft culture– Convenience– Customer detailed consumption, tampering and buying history– Easy, fast and cost-effective updates on tariffs etc

• Prepayment / Post payment– Manage customers according to their risk profile– Individual customers switch-over

Technology Factors 2

• Best Fit Technologies (CAPEX and OPEX)– PLC last mile

• Inexpensive• No additional infrastructure/wires required

– GPRS interconnectivity• Very cost effective (APN/VPN with Reverse Billing)• Wide coverage• Geographical position independence of building blocks creates

flexibility

– Vending system : Flexibility is important• Unmanned 24/7; Manned• Banks, ATM’s• 3rd party POS• Must be On-Line• Standardized XMLVend

Business Case Issues 3

• Price/Cost not only consideration

• Net improvement = improved revenue + Reduction in Losses – capital cost –increase in operational costs

• If customers pay you do not need a PPM system

• Customer inconvenienced

• Higher capital costs than conventional meters

System Overview

Some Features (1)

• Multiple levels of theft prevention:– Transformer level Energy Recon/Energy Audit

• Box/kiosk level Energy Recon/Audit– Individual meter bypass detection

– Split meter inside secure enclosure with Door Tamper Alarm

– Alarms SMS to Cell Phone for prompt reaction– NO means of tampering that can not be detected

and alarmed by the system– Some alarms

• Meter bypassed• Meter error• No units consumed in 24 hrs• Contactor failure• MCB tripped• No communication to Display Unit• Door Opened

Some Features (2)

• Detailed Consumption reports• AMR Readings possible on daily basis• Scheduler takes care of recurring tasks• Distributed processing (Cell Concentrators)• Arrears collection (per individual agreement)• Automatic disconnection/connection according to

15 different policy groups• Consumer cut-off on High Voltage/Low Voltage

(limits settable to protect consumer electronics)

Some Features(3)

• On-line, real time change/download of parameters – Switching between PPM or Post payment– Tariffs

• Enhanced Installation, Commission and Maintenance Capabilities– GPS positions captured via PDA for infrastructure &

Customer – Enhanced customer data integrity. Electronic

installation & maintenance job cards, submitted and accepted/rejected in real time

– High level of automation of number capturing and propagation through the system

Some Features(4)

• Cell phones interactive interface– Meter readings– Send Bills, Payment Reminders, Warnings

• Central Software Web-based interfaces allowing access from any geographic position

• Integrated Summation/Check metering – Per transformer– Per metering kiosk

• Load Management – Current Limit / customer– Consumption Limit / customer– Load Management (hot water cylinders)

• Optional Alpha Numeric Text Messaging

23k/85k Keypad PPM are

replaced with ISMS

Total (of 85k) revenue increased by more than 600%

Case 1 : Alexandra (RSA)

Case 2 : Witbank (RSA)

Case 2: Losses at Witbank

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

Jun Jul Aug Sep

Month

En

erg

y L

oss

%

Series1

Conventional Static meters

are replaced with ISMS

Commercial losses reduced

from 48% to 4% in 4 months

Case Studies

Conclusion• Long – term stable partner

• State-of the art technology

• Proven as effective to increase revenue stream

Thank You