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© Copyright, The Joint Commission Advanced Certification for Heart Failure (ACHF) History and Revisions for January 2017 Tabitha V. Vieweg, RN, BSN, MBA Associate Project Director, Specialist Department of Standards and Survey Methods Division of Healthcare Quality Evaluation October 04, 2016

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Advanced Certification for Heart

Failure (ACHF)History and Revisions for January 2017

Tabitha V. Vieweg, RN, BSN, MBAAssociate Project Director, Specialist

Department of Standards and Survey Methods

Division of Healthcare Quality Evaluation

October 04, 2016

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Continuing Education Credit

This webinar is approved for 1.0

Continuing Education Credit from:

American Society for Clinical Laboratory Science

(PACE)

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Accreditation Council for Continuing Medical

Education (ACCME)

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Continuing Education Credit

CE/CME/CEU are available for the live audio only. Credits will not be

available for webinar replays

In order to claim credits you must have:

Individually registered for the webinar through The Joint Commission

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Disclosure Statement

The employees and/or speakers for this presentation have

disclosed that they do not have any financial arrangements or

affiliations with corporate organizations that either provide

educational grants to this program or may be referenced in this

activity.

Furthermore, each of the previously named speakers has also

attested that their discussions will not include any unapproved

or off-label use of products.

Tabitha V. Vieweg, RN, BSN, MBA

Associate Project Director, Specialist

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OBJECTIVE

Participants will understand the upcoming

changes to the Advanced Certification for

Heart Failure program

Participants will receive information useful to

demonstrate compliance with the

requirements for the Advanced Certification

for Heart Failure program

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HISTORY

The Advanced Certification for Heart Failure

program originally launched in 2012

Performance measures added 2014

Based on American College of Cardiology

Foundation/American Heart Association

(ACCF/AHA) Guideline for Management of Heart

Failure

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Eligibility Criteria - General

Owned/Operated in United States

Accredited by The Joint Commission

Fits “types of services certified” (provides patient

care/interaction)

Served a minimum of 10 patients at time of

application

Uses Clinical Practice Guidelines

Uses Performance Measures

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Eligibility Criteria - ACHF

Meets all general criteria

Has an established inpatient treatment

program

Provides ambulatory care services for heart

failure (hospital owned/based or

collaborative relationship with cardiologists)

GWTG HF – Bronze Level

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Program Structure

Follows Disease Specific Care format

– DSPR – Program Management

– DSDF – Delivering/Facilitating Care

– DSSE – Supporting Self Management

– DSCT – Clinical Information Management

– DSPM – Performance Measurement

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Performance Measures

Standardized performance measures

– 6 mandatory; 7 encouraged

– https://www.jointcommission.org/adv_c

ertification_heart_failure_standardized_

performance_measures/

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ACHF– Revisions January 2017

Collaborative process with AHA

2013 ACCF/AHA Guidelines

Regular maintenance cycle

Standards and Survey Process Committee

Approval 4/1/16

Prepublication/field notification May 2016

Revised requirements effective January 1,

2017

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General Revisions to ACHF

Revisions to be consistent with other advanced certification

programs

– Clinical and Administrative leadership of the program

– Order sets and pathways reviewed annually and updated

as necessary

– Performance measures reviewed by interdisciplinary team

and quality department

– Committee review and evaluation of protocols and practice

patterns

Care coordinator = staff who coordinate care

Additional detail based on 2013 ACCF/AHA Guidelines,

Technical Advisory Panel discussion, and field review feedback

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ACHF- Revisions January 2017

DSPR.3, EP 1

– Services provided to patients

– Highlight these in your opening conference

presentation

DSPR.3, EP 4b

– Regular support group meetings for

patients/families

– If you don’t have enough patient/family interest,

where do you refer them?

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ACHF- Revisions January 2017

DSPR.5, EP 1c

– Services provided for HFrEF and HFpEF

–Be sure to include patients with both

types of heart failure when providing on-

site reviewers with a list of possible

tracers

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ACHF- Revisions January 2017

DSDF.3, EP 2 – additional detail from CPG

– Assessment of volume status at follow-up

visits

– Diagnostic testing

– Repeat ejection fraction frequency

– Venous Thromboembolism prophylaxis

– Follow-up echocardiogram to assess the

need for ICD

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ACHF- Revisions January 2017

DSDF.3, EP3

– Guideline Directed Medical Therapy

(GDMT)

–GDMT is the term used by the

ACCF/AHA cardiac task force to

represent all Class 1a recommendations

for the treatment of heart failure.

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ACHF- Revisions January 2017

DSDF.4, EP2

– Topics addressed at discharge and during

follow-up visits

–A tool would be helpful for the patient

record; not all items need to be

addressed in depth every time (e.g.,

patients with post-discharge support)

– Plan of care topics

–Consider building in to EHR

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ACHF- Revisions January 2017

DSSE.3, EP 1

– Topics for patient education

–Listed somewhere in the EHR so the

team knows what’s been covered vs.

what needs to be discussed/reinforced

DSPM.3, EP1

– Performance measures are based on

CPGs with the goal of improving quality of

care (in addition to the standardized

measures)

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General Tips for a Successful

Review – Opening Conference

Materials needed for this session:

– Disease specific care program organization chart,

if applicable

– Roster or sign in sheet of organization

representatives attending this session

– PowerPoint presentation is not required, but is

helpful

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General Tips for a Successful

Review – Opening Conference

Overview of program

– Program mission, goals, objectives

– Program structure

– Program leadership/management

– Composition of interdisciplinary team

– Scope of services

– Target population of program

– How CPGs are incorporated into the program

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General Tips for a Successful

Review – Planning Session

Items to have available for reviewers for their

planning session:

– Composition of the program’s IDT

– Program’s mission and scope of services

– Current list of patients being treated as well as a

list of patients treated in the past 4 months; if

possible please include the following:

– Primary diagnosis, admit date, discharge date,

patient age, gender and ethnicity, if available

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General Tips for a Successful

Review – Planning Session (con’t)

Items to have available for reviewers for their planning session

(con’t):

– Order sets, clinical pathways, protocols used to care for

patients

– Patient educational materials for the program

– Written performance improvement plan

– Performance measure data

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General Tips for a Successful Review –

Individual Tracer Activity

Reviewers will select patients to follow the course of

their care, treatment or services

– Observing program staff and patient interaction,

care planning process

– Speaking with staff, patients and families

– Verifying processes

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General Tips for a Successful Review –

Individual Tracer Activity (con’t)

Record review with staff

Visit units and departments involved in patient care

Patient tracer activity for advanced certification for

heart failure includes transitions between inpatient

care and outpatient care

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General Tips for a Successful

Review – System Tracer/Data Use

Materials needed:

– Performance measure data reports

– Action Plans showing the program’s use of data

Possible discussion topics:

– Data gathering and preparation

– Performance Improvement Plan

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General Tips for a Successful Review –

System Tracer/Data Use (contd.)

Possible discussion topics (contd.):

– How data is used in improving quality of care and

patient safety

– How patient satisfaction data is used

– Strengths and weaknesses in the process used to

obtain data

– Data reporting and dissemination of findings

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General Tips for a Successful

Review – Competence/Credentialing

Review of personnel and credentialing files

– A minimum of 5 will be selected

– At least one per discipline (RN, MD, SW, RD, PT,

etc.)

– Program-specific competence and credentials

requirements

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General Tips for a Successful

Review – Competence/Credentialing

(con’t)

Review of personnel and credentialing files (con’t)

– Methods for assessing competence of

practitioners and team

– Any unique orientation, on-going education,

training and in-service requirements

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General Tips for a Successful

Review – Wrap-up

Issue Resolution

– The opportunity for the reviewer to follow-up on

any outstanding issues that could not be resolved

earlier

Reviewer Report Preparation

Program Exit Conference

– Verbal report of findings/observations

– Final determination after Central Office review

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Questions?

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Contact Information

Tabitha V. Vieweg, RN, BSN, MBA

Associate Project Director, Specialist

Department of Standards and Survey Methods

[email protected]

630-792-5996

Patrick Phelan, MBA

Associate Director, Business Development

The Joint Commission

[email protected]

630-792-5145

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The Joint Commission Disclaimer

These slides are current as of 10/1/2016. The Joint Commission reserves the right to change the content of the information, as appropriate.

These slides are only meant to be cue points, which were expounded upon verbally by the original presenter and are not meant to be comprehensive statements of standards interpretation or represent all the content of the presentation. Thus, care should be exercised in interpreting Joint Commission requirements based solely on the content of these slides.

These slides are copyrighted and may not be further used, shared or distributed without permission of the original presenter or The Joint Commission.