Adult Learning Theory and Advanced Training Skills

Kirk T. Hughes, PhDHealthcare Communication Group

New Haven, ConnecticutKirkthughes@aol.com

•Credibility

•Confidence

•Connection

Types of Learners

• Sequential

• Practical

• Intuitive

• ??????

Learning Needs

• Sequential

• Practical

• Intuitive

• Logic, order, agenda

• Case studies, anecdotes, stories

• Hands-on, exercises, questions that get answered

Agenda

I. Effective Trainers

II. Qualities of Master Facilitators

III. Facilitator Challenges

IV. Dealing with Data

Strong Facilitators…

•Summarize

•Watch the room

7 Qualities 1. Enjoy people

2. Think logically and quickly

3. Communicate clearly and expressively

4. Practice active listening skills

5. Convey warmth

6. Demonstrate self-confidence

7. Have a business orientation

7 Qualities 1.

2.

3.

4.

5.

6.

7.

7 Qualities 1. Enjoy people

2. Think logically and quickly

3. Communicate clearly and expressively

4. Practice active listening skills

5. Convey warmth

6. Demonstrate self-confidence

7. Have a business orientation

Questions that get answered

• “How many of you……..?”

• “Which of these………….?”

Agenda

I. Effective Trainers

II. Qualities of Master Facilitators

III. Facilitator Challenges

IV. Dealing with Data

Technology’s Challenge

Flexibility

Technology

Causes of Inherited and Acquired Neutropenias

NEUTROPENIAS

Immune

Alloimmune neonatal neutropenia

Primary autoimmune neutropenia

Acquired cycllic neutropenia

Aplastic anemia-agranulocytosis

Drug- related autoimmune neutropenia

Secondary to other autoimmune disorders

Infection

Epstein-Barr virus, hepatitus

Human immunodeficiency virus

Marrow failure in neonates

Acute endotoxinemia neutropenia

(transient, not a true neutropenia)

Cytotoxic Drug Effects

Therapy for cancer, immune disorders,

or side effect of other drugs

DESCRIPTION

Maternal-fetal neutrophil antigen incompatibility

Antineutrophil antibodies

Probably related to a benign clonal expansion of

large granular lymphocytes

Cause unknown, probably drug related

Drugs as haptens interacting with neutrophils

Lupus eryhematosus, Felty’s syndrome,

rheumatoid arthritis

Direct marrow suppression and/or immune

phenomena

Results from overwhelming infection

Acute margination of neutrophils in post capillary

venules from bacteremia

Direct suppression of progenitors, iatrogenic and

most common causes of neutropenia

ADVANCED TRAINING TECHNIQUES

• Connecting with your audience

• Always focus content on needs of audience

• To organize information and delivery to different learning styles

• Breathing

• Room awareness

• Use visuals: don’t let visuals use you

Advanced Training Techniques

• Connect

• Focus content

• Organize info. for different learning styles

• Breathe

• Be aware

• Use visuals

Body Language?

• What’s in a gesture

References & Resources

Yale University

Press, 2001

                                                                  

Thank You!Thank You!

Kirk T. Hughes, PhD

Healthcare Communication GroupProspect Street Associates LLC

272 Edgehill RoadNew Haven CT 06517

Kirkthughes@aol.com(203)772-3227