ADTRAN IPT and Unified Communications Updateportal.adtran.com/pub/Library/Channel Programs...Add’lseats connect via PoE switch Supports Analog phones, FAX, modems 2 built-in FXS

® Adtran, Inc. 2007 All rights reserved

ADTRAN IPT and Unified Communications Update

2® Adtran, Inc. 2010 All rights reserved

Who is ADTRAN?

Leading provider of networking and communications equipment

– ADTRAN solutions enable voice, data, video, and Internet communications

– Widely deployed by carriers, SMBs and enterprises worldwide

– Nearly every T1 in the nation delivered via ADTRAN equipment

– Market leadership position in Integrated Access Devices and #2 in Branch Office Access Routers

25 years of experience building innovative solutions supporting next generation technologies

Financially stable

– Long history of profitability

– History of success during challenging

times

Fast Facts:

Founded in 1985

Publicly traded on NASDAQ: ADTN

2009 revenue - $484 million

1,700 employees worldwide

50 countries

Broad portfolio – 1,700 products

ADTRAN Headquarters, Huntsville, AL


ADTRAN Enterprise Solutions

• VoIP-Enabled Performance Routers

• IP Business Gateways (IPBGs)

• Integrated Access Devices (IADs)

• GPON

• Unified Communications

• Premises-based IP PBX

• IP Phones

• LAN Switches

• Wireless Access Points (WAPs)

Converged Access Solutions Unified Business Solutions


ADTRAN and the UC Market

10 – 100 users per

location

Unified Communications Prospect

75 – 2,000 users per

location

NetVanta Enterprise

Communications

Server

NetVanta Business

Communications Server

Or

7100/7060

Process -Centric

applications (CEBP)

Add UC to Existing PBX

NetVanta Business

Application Server

NetVanta Unified

Communications

Server


NetVanta 7000 Series

IP Telephony Solutions for up to 100 seats


NetVanta 7100 IP Communications Platform

NetVanta 7100

Converged Data Networking and Voice Solution in One Box



Supports up to 100 VoIP stations

24 PoE Ethernet ports fixed on base system

Add’l seats connect via PoE switch

Supports Analog phones, FAX, modems

2 built-in FXS Station Ports

2 built-in FXO Trunk Ports

Automatic POTS survivability

Add’l ports available on Voice Interface Modules

Supports T1 (TDM), PRI or SIP trunks on T1/PRI Voice Interface Module

Supports up to 2xT1 Data or SIP Connection on Network Interface Modules



Business Class Router (7100)

Includes Firewall and VPN (7100)

Overhead and zone paging– Supported via external port or on phones

Wireless Access Controller– Connect up to 8 NetVanta 150 WAP’s

Includes Robust Voicemail– Up to 3,000 messages

Includes Flexible Multi-level Auto Attendant

Offers Key System (KSU) Functionality– Shared Call Appearances (SCA)

– Emulate Key System Mode on T1/PRI or SIP Trunks

– Private extension on multiple phones


NetVanta 7000 Series Features

Voice Mail– Increased to 3000 message capacity

– 8 users in voice mail

– 8 users in auto attendant

– Potentially up to 50 hours storage

Flexible Auto Attendant– Multiple Levels

– Suitable for certain Multi-Tenant Applications

• Paging

• Overhead paging thru external port

• Paging via phone speakers

• Zone Paging

• Inc. across multiple sites



Offers Key System Functionality

Busy Lamp Field/Direct Station Select(BLF/DSS)

– Advanced Feature for IP PBXs

– Represent up to 10 analog lines/phone

– One Touch Intercom

– Mailboxes, Individuals, Ring Groups

– Day-Night System Scheduler Mode

Shared Call Appearances (SCA)– Emulate Key System Mode on T1/PRI or SIP

Trunks

– Private extension on multiple phones



Extensive Call Coverage– Personal Auto Attendant

– Find Me

– Transfer Calls to External Number

– Dial by Name Directory

• Integrated Messaging– Transfer Voice Messages to Email

– .WAV file

– Notification by Text Message to Cell Phone

Find Me/Follow Me– Optionally record caller’s name

– Called party has the option to accept or reject call

– Try reaching up to 4 phone numbers simultaneously



Software Based Music on Hold

MP3 and Wave File Support

• Call Queuing

– Support for 5 Queues

– 16 calls max per Queue

– Music on Hold support with customized messages

– Queue members log in/out with SPRE codes

– Monitor call Queues on BLF on SIP phones


NetVanta 7000 Series Chassis

2 Analog Trunks,

2 Analog Stations

Music on Hold,

Overhead

Paging

Door Relay

WAN

Ethernet

Compact Flash

Analog Door

Phone

4-Port Analog Trunk (FXO)

4-Port Analog Station (FXS)

Integrated T1/PRI

Dual Analog Trunk/Station (2 each)

Supported Data / SIP NIM’s:

T1

Dual T1

ADSL


GUI for Administration

Easy to use

Speeds system setup and administration

Local or remote access

Point and click Moves/Adds/Changes (MACs)

GUI configuration for easier SIP phone installs


Complementary IP Phones

ADTRAN/Polycom Series of IP Phones

ADTRAN and Polycom partnership

Interoperates with NetVanta 7100 and 7060

Complements ADTRAN IP 700 series


ADTRAN IP Phones

Two Models:

– IP 706: 6 lines

– IP 712: 12 lines

Supports Multiple SIP registrations

Busy Lamp Field and Shared Line Appearance Support

High Quality Full Duplex Speaker Phone

Dual 10/100 Switched Ethernet Ports

Large Backlit Display

802.3af Power over Ethernet

Adjustable base stand

Wall mountable

Headset jack with Electronic Hook Switch Detection -


Multi-Site SIP Network

• Up to 100 stations @ each location

• Least Cost Routing

• 3-4 Digit Dialing Between Sites

• Local PSTN Call Routing

• Remote PSTN Access

• VPN Between Sites

• Local Voicemail

• Local Auto Attendant

NetVanta 7100 at Remote Sites

NetVanta 7100s

NetVanta 7100

NetVanta 7100

Up to 100 Stations

Up to 100 Stations

Up to 100 Stations

Up to 100 Stations

Up to 100 Stations

Up to 100 Stations

Remote Sites


Multi-Site SIP Network

• 3-4 Digit Dialing Between Sites

• VPN Between Sites

• Use Central Voicemail

• Use Central Auto Attendant

• Total of 100 Stations in Network

NetVanta Solutions for Remote Sites

NetVanta 6355

IP Gateway

NetVanta 7100

Up to 100 Stations

In Customer Network

Remote Sites

NetVanta 3448

Multiservice Router

NetVanta 3120

SOHO Router

Remote/Home

Office


NetVanta 7000 Maintenance Support

Maintenance

Priority TAC Support

Advanced Replacement (chassis & phones)

-8x5xNBD

-5x8x4

-7x24x4

On-Site Engineer (chassis only)

Configuration Management

Broadband Access

Move, Add, Change Option


NetVanta Unified Communications


NetVanta Unified Communications Server

Software that adds unified communications capabilities to existing PBXs

– one or more NetVanta 7060/7100

– 3rd party PBXs

– Supports multi-site implementations - centralized messaging and UC administration

– Add UC to existing or net new customers

Major features: Unified messaging, fax server, personal call control, auto

attendants, inbound/outbound IVR, Active Directory integration


NetVanta Business Application Server

Point solution software for business process integration

– Differs from other solutions because this solution is sold by the number

of connections to the application server – no users (non expandable)

– up to 200 simultaneous calls

Major features: inbound/outbound IVR, outbound dialing/notification,

conference server, paging server, fax server


Multi-modal Unified messaging – voice, fax, e-mail

True Unified Messaging

– Voice and fax in e-mail inbox

– MWI Integration

– Single message store

Smart phone integration

– Blackberry BES support

– iPhone

– Microsoft Windows Mobile (ActiveSync)

Phone Management

– E-mails using text-to-speech

– Voice messages

– Fax messages – redirect

– Callback callers

Unified Message Stores

– Microsoft Exchange

– IBM Lotus Notes / Domino

– Novell Groupwise*

– Generic IMAP4*

– Google Gmail*


Multi-modalFax Server

Outbound fax

– Desktop Fax

Inbound fax

– Personal DID fax

– Shared voice/fax number

– Fax-to-e-mail

Fax on demand

– Caller selects fax number


Conference ServerMeet-me audio conferencing

Meet-me Conference Server

Conference features

– Mute self

– Mute others

– Disable entry and exist notifications

– Close conference to other callers

– End the conference

– Audible report of the number of participants

Integrated with service environment


Paging ServerAlerting solutions

Paging devices

– Paging connected to PBX

– Set paging on PBX

– IP speakers

• Unicast paging

• Multicast paging

– SIP Phones

Paging groups can contain devices

from different groups

Types

– Live paging

– Queued Paging

• Pre-recorded audio

• On-the-fly


IVR Opportunities

Common Inbound IVR Services:

– Real estate property descriptions and information

– Purchase order status

– Student absence reporting hot-line

– After-hours answering and notification service

– Locate on-duty personnel

– Offer option to transfer to last dialed extension

– Product purchasing

– Current inventory status

– Service listings and availability

– Student report card status

– Prescription availability

– Locate personnel based on area code and territory


IVR Opportunities (cont.)

Common Outbound Notification Services:

– Appointment reminders – reduce or eliminate the “no shows”

– Businesses can route calls to “open-late” offices or offices based on the

location of the caller

– Schools can provide parents with closure information in case of bad

weather, notify parents of student absences, homework hot-lines

– Real estate firms can provide prospective buyers with talking house

property descriptions 24/7 over the phone; the system can also provide

buyers with intelligent suggestions on similar properties

– Financial services firms can provide customers with stock information,

basic insurance quotes or exchange rates

– Health care organizations can provide customers with information on

office hours, health warnings, test results, and other information

– Real estate firms can notify clients when offers come in automatically

– Manufacturing, engineering and logistics companies can notify

employees with up-to-date project status, delivery tracking information

and more


Business Communications System Bundles – 100 User

Business Communications System– 7100 Bundle

– 7060 Bundle

– After market bundle (after initial system sale)

Bundles include:– 100 Advanced Users, 8 Ports, 2 Fax, Data

Source Connector, Click-to-Dial, Conference Server

– Products can be expanded by licensing

– Server sold separately

Product Part Number Price (MSRP)

7100 with NetVanta UC (100 User) 4200796G1#UC $ 6,345.00

7060 with NetVanta UC (100 User) 4700706G1#UC $ 5,645.00

Software Only (100 User) 1950101BSG1 $ 1,750.00


Business Communication System Bundles – New 30 User Bundles

New Value-Based Bundles for small business customers needs!

7100 only bundle– Includes 7100 chassis limited to 30 users maximum

– 30 users includes IP devices, analog lines, virtual mailboxes, remote phones and soft phones

– Add any cards for T1, FXO, or more FXS at standard pricing

7100 bundle with 30 UC users– Includes 7100 chassis limited to 30 users maximum, plus 30 UC licenses

– 30 users includes IP devices, analog lines, remote phones and soft phones.

– 30 Advanced Users, 8 Ports, 2 Fax, Data Source Connector, Click-to-Dial, Conference Server

– Add any cards for T1, FXO, or more FXS at standard pricing

– Does not include the server. Specifications are available

Product Part Number Price (MSRP)

7100 only (30 User) 4200796G1#VSMB $ 3,195.00

7100 with NetVanta UC (30 User) 4200796G1#UCVSMB $ 3,695.00


ACES – installation support

Augment partners service organization

Suite of services for successful initial deployment and ongoing support– Installation services (Gold, Silver, Bronze)

Project communication and management

Pre-installation visit

Stage and configure equipment

On-site deployment with test and turn-up support

Training

– Software Assurance

Access to software updates

Technical support assistance

– Professional Service Vouchers

Design changes and new feature implementations

Business integration services– Database integration

– IVR systems

– Notification Systems


Conclusion


Question and Answers

Documents

ADTRAN IPT and Unified Communications Updateportal.adtran.com/pub/Library/Channel Programs...Add’lseats connect via PoE switch Supports Analog phones, FAX, modems 2 built-in FXS