ADRIANA SUAREZ2964 NW 96th ST, Miami, Fl 33147 H: 3053224260 ♦ adri.suarez9@gmail.com

Earned "Front Desk Agent of the Month" at Fortune House Hotel in January & February of the year 2013 forhighest sales.

To gain experience and knowledge and to utilize my skills as a registered nurse in a manner that would providesecurity to patients, family members, and hospital staff, at a recognized institution.Spanish/English speaking professional seeking position in institution.Enthusiastic RN with excellent people skills and dedicated work ethic.

* Compassionate and understanding of patient needs andcomplaints* Excellent teamwork skills needed to work with doctorsand other nurses* Proficient in computer programs used in chart keeping* Understanding of all confidentiality regulations andprivacy codes

* In-depth knowledge of different types of insurancecoverage* Great communication skills with patients and families* Extremely thorough in charting while attended clinical* Exceptional time management and prioritizing skills

Nurse Grad, 12/2014 to 01/2016Nurse Grad Caretaker – Miami, FL

Assist clients in grooming, hair, nails and oral careTransfer client from bed to wheelchairMonitor necessary signs including blood pressure, pulse, temperature and respirationProvide good skin care to avoid bed soresMaintain sanitation standards of the client's houseWash tableware and all kitchen's utensilsMaintain a specialized image of the company and show commitment to individual care

Medical Transcriptionist/Care Plan Assistant, 02/2008 to 04/2010OFT Professional Services

Performed Care Plans and Notes for home health nurses requiring assistanceDeveloped interpersonal skills with nurses and prospective patients.

Reservations Agent/Trainer, 08/2013 to 06/2014Fortune House Hotel – Brickell, FL

Implemented high-impact sales and marketing initiatives, resulting in increased occupancy and profitability.Processed guest payments for room charges, food and beverage charges and phone charges.Recommended top dining and entertainment options for guests in the Miami area.Answered department telephone calls within 1 ring, using correct salutations and telephone etiquette.Performed concierge services for a 3.7 -star, 118-room hotel.Monitored room availability using PAR Springer MillerBalanced all rebates and other miscellaneous charges.Served as public relations representative for the hotel.

ACCOMPLISHMENTS

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Greeted all guests in a courteous and professional manner.Monitored the appearance and performance of the front desk staff

Clinical Manager, 01/2010 to 06/2012International Medical Center Llc – Miami, FL

Ensured clinical quality, service quality and assisted CEO with budget constraint to make sure they aremaintained with accordance with organizational goal and objectives.Ensured clinic flow was established by serving as a liaison between provider needs and clinical resources.Provided leadership and management, and supported staff for medical needs and clinics.Provided professional services that complemented the provider's role of delivering primary health service atInternational Medical Center HMO Llc.Reported every issue to the CEO of the company.Oversaw the supervision of the Medical Assistants, Front desk Agents, Lab Technicians.Performed different activities for seniors in the community to promote health and wellness.Worked with various Insurance companies, to bill different types of documents and assessments performed onpatientsWorked with medical clinic employees to ensure quality of work was implemented all the way.

ADN: Nursing, 2014Dade Medical College - Miami Lakes, FL

Diploma:Hialeah Senior High School -

High School Diploma: 2008Hialeah Senior High School - Hialeah

Registered Nurse in NY, License number 723222, 2016Registered Nurse in FL, License number RN9447212, 2016CPR certification 2012-current

References Provided Upon Request

EDUCATION

CERTIFICATIONS

ADDITIONAL INFORMATION