Personal Information

Name: Adriana Ifrim

Born: November 27, 1985

Nationality: Romanian

Address: J.P.E. Hartmanns Alle 37, 1. Sal - 2500 Valby

Phone: +45 26 70 26 59

Email: adriana.ifrim@gmail.com

Language: Rumanian, English, Spanish, Danish

Summary

I possess a six-year experience in Sales and Customer Service, from Internet, fashion and service industries. With a

passion for customer service and a healthy competitive personality, I have repeatedly surpassed my sales goals at my

current and previous employments, and proven my talent for direct sales. I have worked with both short- and long-

term sales.

I am an outgoing person that easily adapts to any work environment, and I take on any incoming challenges, also when

it requires an extra effort. I am a team player, and I am often told by former colleagues, that I influence the working

environment positively.

I am honest, reliable and ethical person.

Personal Highlights

• Cheerful and energetic

• Approachable

• Service minded

• Good language and communication skills

• Motivated by challenges

• Dedicated to high achievements.

• Fast learner

• Competitive in nature

Accomplishments

• Surpassed all sales goals in Footlocker.

• Top Agent at the real estate agency Arca

Inmobiliaria in Spain.

• Good persuasive skills and experience with

direct sales.

• Servicing clients and handling the sales process

from begin to end.

• Common office and shop management, as well

as basic computer skills.

Experience

Foot Locker Inc. - Sales Assistant, Copenhagen (2010 - present) Foot Locker is an American chain of sportswear and footwear retailer with stores in more than 20 countries worldwide.

I welcome customers, assisting and advising them about their needs, while focusing on closing the sale.

I have participated in weekly sales competitions, and always ranked high, as well as being the largest contributor to

reaching the goals of the store.

Even during a stressful day, I have the surplus of resolving customer complaints in a sensitive and polite manner.

The Nest International, Volunteer, Copenhagen (Apr 2011 - present) The Nest International is the largest and most well-functioning non-governmental organization fighting against

trafficking in Denmark as well as supporting the women being trafficked.

I volunteered because I have sympathy for the people in trouble and want to help them towards a regular life. I am

working as a translator, assisting Romanian and Spanish girls with translations.

Drivr (Click-A-Taxi ApS) Country Launch Coordinator, Copenhagen (Apr 2011 - Aug 2012) Drivr (Click-a-Taxi) is a fast-growing Danish start-up enterprise, delivering a taxi service on demand in more than 50

countries by a smartphone app.

I was responsible for gathering local and regional taxi information in United States, in order to select the best partners

for the global taxi network.

The position required a great deal of curiosity for investigating. Contacting hotels, restaurants and other local

enterprises was part of the process, determining the taxi company in an area supplying the best services.

Arca Inmobiliaria - Receptionist and Sales in Spain, Marbella (Oct 2008 - Feb 2010) Arca Inmobiliaria is a Spanish real-estate company.

My primary responsibilities consisted of answering incoming phone calls from clients, servicing clients with

information about properties, and showcasing properties to interested clients. Introducing new properties to the

system, and writing reports about sales prospects, was part of the job when not handling Clients.

I particular enjoyed the meticulousness of following each client case to the end, during a long and complicated sales

process, in the job.

Banus Internet Café - Evening manager in Spain, Marbella (April -Sept 2009)

Internet Café in the heart of Puerto Banus, supplying various internet related services to the customers.

When on duty I was in charge of servicing the client with food and beverages. Handling issues with computers,

networking and printers was also common challenges that needed attended during a shift. Doing inventory and

balancing the register was also part of every shift.

Andalucian Dream Homes - Personal assistant in Spain, Marbella (May 2007 - Feb 2009) Andalucian Dream Homes supplies real-estate services to English speaking customers in the South of Spain.

I was responsible for handling potential clients, involving client correspondence, preparing property showcase

material, coordinating travel and accommodation for high-end international clients, preparing contracts and showing

the houses and apartments to the clients.

Education

Københavns Sprog Center (May 2010 - Jun 2012) Danish language course, FVU (4 modules)

Danish language course, PD2 (6 modules)

Ion Banescu - Mangalia, Constanta (May 2000 - Jun 2004) High-School, Mechanic Technician

Copenhagen Business Academy- Copenhagen, Denmark (September 2014- Present)

AP degree: Service, Hospitality and Tourism Management

Specialisation: Service Management