2

Table of Contents Pg 2

Mission Statement Pg 3

Executive Summary Pg 4

Fire Suppression Section Pg 5

Fire & EMS Run Volume Comparison Pg 6

Total Fire Loss -vs- Saved Pg 7

Fire Loss Comparison Chart Pg 8

Alarm Times Pg 9

Incident Type Terminology Pg 10

Incident Type Pg 11

Incidents by Month Pg 12

Response Time Comparison Pg 13

Fire & EMS Alarm Times Pg 14

EMS Section Pg 15

Emergency -vs- Non-Emergency Pg 16

City Alarm Times Pg 17

Contractual Townships Alarm Times Pg 18

City Response Pg 19

Contractual Townships Response Pg 20

City Incident Type Pg 21

Contractual Townships Incident Type Pg 22

City Totals by Month Pg 23

Contractual Townships Totals by Month Pg 24

EMS Instructors Pg 25

EMS Summary & Goals Pgs 26-27

Fire Prevention Bureau Section Pg 28

FPB Summary, Goals & Investigators Pg 29-30

Training Section Pg 31

Fire & Assistant Fire Instructors Pg 32-33

Training Highlights & Occupancy Tours Pg 34-35

Training Hours Comparison Pg 36

Administrative Section Pg 37

Budget Variance Pg 38

Daily Manpower Pg 39

Paid Overtime Hours by Category Pg 40

Yearly Overtime Hours Comparison Pg 41

Conclusion Pg 42

TABLE OF CONTENTS

3

THE MISSION OF THE ASHLAND FIRE

DEPARTMENT IS TO BE A COMMUNITY

LEADER IN SAFETY AND PROPERTY

PRESERVATION THROUGH DEDICATION,

TRAINING AND EDUCATION.

4

EXECUTIVE SUMMARY

The firefighters are problem solvers. The bigger the challenge, the bigger the payoff. Saving lives has a big payoff. Providing the best service possible is a challenge the Division willingly takes on every day. You will see that the run volume for 2009 is not statistically different from 2008. The Division continues to average about 10 (9.86) runs per day. The fire loss for the year is down $390,000 as compared to $1,298,840. There were no big loss fires in 2009. EMS calls comprise over 86% of the workload for the Division. When not responding to emergencies, the firefighters are training or are providing public education. Preventing fires and reducing the need for paramedics are two priorities of the Division. A safe community is the result. Approximately 600 adults were trained in CPR. Fire extinguisher training was provided for 1,018 adults. Education in the school system continues. Currently, this training is provided to our citizens free of charge. The minimum staffing level for the Division is six. Emergency recall of off duty firefighters was eliminated again this year. Only when there is a significant emergency are a limited number of firefighters called in. The limited staffing requires the officers to make some difficult decisions. Out of town transports to other hospitals cannot be provided when staffing levels are low. Emergencies are the priority. There were two (2) squads out at the same time 341 times, three (3) squads out 36 and four (4) squads out 2 times. We dropped to three vehicles to save money. The City of Ashland, Division of Fire website can be viewed at: http://www.ashland-ohio.com

5

6

FIRE vs EMS Run Volume

0

200

400

600

800

1000

1200

1400

1600

1800

2000

2200

2400

2600

2800

3000

3200

3400

3600

3800

4000

1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

# of Incidents

EMS

FIRE

7

2009 TOTAL FIRE LOSS

$ 919,800.00

TOTAL VALUE*

$ 11,215,170.00

SAVED PERCENTAGE OF VALUE

91.80%

* Estimated value of structure or items where fire occurred.

8

Fire Loss Comparison

$-

$500,000.00

$1,000,000.00

$1,500,000.00

$2,000,000.00

$2,500,000.00

$3,000,000.00

$3,500,000.00

$4,000,000.00

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

9

Fire Alarm Times

0

2

4

6

8

10

12

14

16

18

20

22

24

26

28

30

32

34

36

0:001:00

2:003:00

4:005:00

6:007:00

8:009:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

21:00

22:00

23:00

# of Incidents

City

Montgomery

Milton

Mutual Aid

10

Fire Incident Type Terminology

FIRE – Structure, building, cooking fire, equipment fire, outside rubbish, brush fire.

OVERPRESSURE RUPTURE, EXPLOSION, OVERHEAT (no fire) – Overpressure rupture, overheat, explosion,

excessive heat.

RESCUE & EMERGENCY MEDICAL SERVICE INCIDENT - EMS incident, motor vehicle accident with injuries,

extrication, EMS standby.

HAZARDOUS CONDITION (no fire) - Hazardous condition, combustible condition, flammable liquid spill, gas leak,

carbon monoxide incident, power line down, vehicle accident cleanup, bomb removal, electrical wiring problem, overheated

motor.

SERVICE CALL – Person in distress, smoke or odor removal, water problem, animal rescue, assist police or other

governmental agency, unauthorized burning.

GOOD INTENT CALL - Dispatched & cancelled enroute, no incident found upon arrival, authorized controlled burning,

smoke scare, hazmat release investigation w/no hazmat, good intent call.

FALSE ALARM & FALSE CALL - False alarm or false call, telephone, malicious false alarm, system malfunction, smoke

detector activation, alarm system sounded due to malfunction, unintentional transmission of alarm, smoke detector-no fire,

carbon monoxide detector activation, no CO.

SEVERE WEATHER & NATURAL DISASTER - Lightning strike (no fire).

SPECIAL INCIDENT TYPE – Citizen complaint, special incident, other.

11

Fire Incident Type

0

10

20

30

40

50

60

70

80

90

Fire Overpressure

Rupture, Explosion

(no fire)

Rescue & EMS Hazardous Condition

(no fire)

Service Call Good Intent Call False Alarm & False

Call

Special Incident

Type

# of Incidents

City

Montgomery

Milton

12

Fire Incidents By The Month

0

5

10

15

20

25

30

35

40

45

50

January February March April May June July August September October November December

Number of Incidents

City

Milton Twp

Montgomery Twp

Mutual Aid

13

City & Contractual Twps Average Fire Response Times

409

86

34

0

25

50

75

100

125

150

175

200

225

250

275

300

325

350

375

400

425

450

City Montgomery Twp Milton Twp

# of Incidents

AVG Response Time

4:30 minutes

AVG Response Time

7:30 minutes

AVG Response Time

7:26 minutes

14

FIRE & EMS Alarm Times

0

10

20

30

40

50

60

70

80

90

100

110

120

130

140

150

160

170

180

190

200

Midnight

1:00

2:00

3:00

4:00

5:00

6:00

7:00

8:00

9:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

21:00

22:00

23:00

# of Incidents

Fire

EMS

15

16

Emergency VS Non-Emergency

0

250

500

750

1000

1250

1500

1750

2000

2250

2500

2750

3000

3250

3500

3750

4000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

# of Incidents

EMERGENCY

NON-EMERGENCY

17

City EMS Alarm Times

0

20

40

60

80

100

120

140

160

180

0:001:00

2:003:00

4:005:00

6:007:00

8:009:00

10:00

11:00

12:00

13:00

14:00

15:00

16:00

17:00

18:00

19:00

20:00

21:00

22:00

23:00

# of Incidents

18

Contractual Townships EMS Alarm Times

0

1

2

3

4

5

6

7

8

9

10

11

12

13

14

0:00

1:00

2:00

3:00

4:00

5:00

6:00

7:00

8:00

9:00

10:0011:0012:0013:0014:0015:0016:0017:0018:0019:0020:0021:0022:0023:00

# of Incidents

Milton Twp

Montgomery Twp

Orange Twp

19

EMS City Response Time

3016

2115

2489

0

500

1000

1500

2000

2500

3000

3500

Total EMS Runs Response time =< 4 minutes Response Time =< 7 minutes

# of Incidents

84% in 4

minutes

or less

99% in 7

minutes

or less

20

Contractual Twps Response Time

90

178

125

0

20

40

60

80

100

120

140

160

180

200

Milton Twp. Montgomery Twp. Orange Twp.

Township

# of Incidents

17% in 4

minutes

or less

71% in 7

minutes

or less

36% in 4

minutes

or less

86% in 7

minutes

or less 9% in 4

minutes

or less

49% in 7

minutes

or less

21

Incident Type for City

0

20

40

60

80

100

120

140

160

180

200

220

240

260

280

300

320

340

360

380

400

420

440

OK on Arrival

Abdominal Pain

Allergic Reaction

Arrest (Cardiac)

Cancer

Cardiovascular/Circulatory

Cerebral/Neurovascular

DOAEmotional/Mental/Psychological

Environmental

General Illness

Hematologic (Blood/Bleeding)

Infectious Disease

Injuries

Metabolic

Musculoskeletal

MVC - No Injury

MVC - With Injury

OB/Gynecology

Overdose

Poisoning

Respiratory

Service Detail

Transfer (Non-Emergency)

Transfer (Emergency Only)

Unconscious, Unknown Etiology

Undetermined

# of Incidents

22

Contractual Townships EMS Incident Types

0

4

8

12

16

20

24

28

32

36

40

44

48

52

56

60

OK on ArrivalAbdom

inal PainAllergic ReactionArrest (Cardiac)Cancer

Cardiovascular/Circulatory

Cerebral/Neurovascular

DOA

Emotional/M

ental/Psychological

General IllnessHem

atologic (Blood/Bleeding)

Injuries

Metabolic

Musculoskeletal

MVC - No Injury

MVC - W

ith InjuryOB/GynecologyOverdosePoisoningRespiratoryService DetailTransfer (Non-Em

ergency)

Unconscious, Unknown Etiology

Undetermined

# of Incidents

23

CITY EMS Incident Totals by Month

0

50

100

150

200

250

300

Janu

ary

Febua

ry

Mar

chApr

ilM

ayJu

ne July

Augus

t

Septe

mbe

r

Oct

ober

Nov

embe

r

Dec

embe

r

# of incidents

24

Contractual Townships EMS Incidents by Month

0

2

4

6

8

10

12

14

16

18

20

22

24

January

Febuary

March

April

May

JuneJuly

August

September

October

Novem

ber

Decem

ber

# of Incidents

Milton

Montgomery

Orange

25

EMS Instructors CPR/ACLS Instructors

Bill Davisson (Paramedic) Chad Buzzard (CPR)

Ken Gardner (Continuing Education) Anthony Coletta (CPR)

Christopher King (Paramedic) Bill Davisson (CPR)

Daniel McFarlin (EMT) Ken Gardner (CPR/ACLS)

Christopher King (CPR)

Rob McClaran (CPR)

Rob McCrea (CPR)

Daniel McFarlin (CPR)

Travis Pickering (CPR)

Dan Raudebaugh (CPR)

Mark Timmons (CPR)

Chris Van Hesteren (CPR)

Rick Williams (CPR)

26

EMS Summary and Goals

2009 marked some significant changes and challenges for the Division of Fire. The Division of EMS is responsible for responding to emergency and

non emergency calls for the sick and injured. The way we respond to these calls for help has been typically done with the Division’s four (4) ALS

ambulances and call back of off duty personnel. One significant challenge the Division faced was how to respond to multiple squad calls with on

duty personnel only. Multiple calls occur when one or more of the division’s ambulances respond to calls simultaneously. In 2009, the Division of

Fire responded 2 ambulances simultaneously 341 times; 36 times the division had 3 units out and 2 times with all squads out at the same time.

Multiple calls can delay response times and affect patient care.

To help minimize the effects of multiple calls the Division has outfitted fire apparatus with ALS equipment and changed how we respond to calls for

help in the county. A paramedic intercept vehicle was put in service in August 2009. The primary purpose of a Paramedic Intercept is to meet an

outlying EMS unit either at the scene or enroute to the hospital of an injury or illness call. The EMT-P can provide advanced life saving skills when a

patient may require more sophisticated care utilizing ALS equipment and medications. This has enabled the Division to keep an EMT and an

ambulance on station and in-service thus not wasting resources. Since its inception in August 2009, the Division has responded to 36 paramedic

intercepts in the county. This has also helped reduce the number of multiple calls the division responds to annually.

Another significant change initiated in June of 2009 was a six month trial of responding to EMS calls with only 3 of the divisions 4 ambulances. This

trial period was a beta test of the division’s resources and the effectiveness of its implemented programs. Implemented programs include not calling

in off duty firefighters/EMTs to man the station, and equipping fire apparatus with ALS equipment that can respond with limited personnel and

equipment to stabilize a patient until an ambulance can arrive to transport. The Division responded 4 times with alternative equipment in the

coverage area and initiated stabilizing a patient until a squad became available to transport. The end result of the trial period revealed the Division

could reduce its current ambulance fleet to 3 with minimal interruption of service or delay of care to the community we serve.

27

The purchasing of new and advanced equipment was an important goal of the division in 2009. Some of the equipment purchased in 2009 was two

(2) Life Pak 12 cardiac monitors. With the use of Capnography, paramedics, for the first time, have the ability to measure the effectiveness of CPR

during a cardiac arrest. This technology is very beneficial to patient outcomes and treatment modalities. Another feature of the Life Pak 12 monitor is

its ability to transmit diagnostic quality 12 lead ECG to the hospital. Through a cooperative effort with Samaritan Hospital we will soon have the

equipment necessary to initiate a STEMI alert protocol. The STEMI Alert will allow doctors and paramedics the ability to communicate about the

cardiac patient. This is very important to the STEMI patient who may need to be transported to a Cath lab without delay. It is with this technology

and the division’s heart safe commitment to the community we can truly make a difference in saving lives. Another purchase the division made with

the help of the LEPC was an electronic protocol. This new protocol in easy algorithm format will be available to the paramedic in the ambulance on a

touch screen computer. The protocol will give the paramedic a fast, reliable reference during a call. The protocol allows paramedics access to

accurate drug calculations, burn percentages and pediatric references. This program will soon be implemented county wide with many fire

departments following the lead of the Ashland Fire Department.

The division remains a Certified Continuing Education Site and continued its commitment to the CPR/AED program, training over 600 people free in

CPR/First Aid. We continue to work with Catholic Charities with our car seat program and in 2009 we worked very closely with the Ray and Joan

Kroc Center to help increase Fire and EMS awareness programs to the community.

2010 Goals

Purchase fourth LP12 monitor

Purchase additional CPR equipment

Continue Ambulance replacement program

Utilize EMS supervisor vehicle

28

FIRE

PREVENTION

BUREAU

29

2009 Fire Prevention Bureau Summary

The Fire Prevention Bureau is tasked with several different responsibilities which support the mission of the Ashland Fire Department. Fire Code enforcement or inspections, public education and fire investigation are all incorporated into the duties of Prevention Bureau to complete the mission; “To be a community leader in safety and property preservation through dedication, training, and education.” The Fire Prevention Bureau conducted 127 fire safety inspections in 2008, a nearly 48% decrease from 243 in 2008. Fire safety inspection is a means of discovering and eliminating or correcting deficiencies that pose a threat to life or property. Inspections are conducted at schools, churches, businesses, factories, daycare facilities, and adoption or foster care homes. A vital part of the inspection process is discussing the problems or violations discovered and their potential solutions with owners, property managers, architects, engineers, lawyers, contractors, vendors and representatives from the insurance industry. The total number of inspections as well as options for a comprehensive inspection program is limited by a lack of trained inspectors and available budget resources. There are 4 current Certified Fire Safety Inspectors. A key component of fire prevention is education. In 2009 the Fire Prevention Bureau trained 1, 018 adults in the use of fire extinguishers at 17 different locations. Fire Extinguisher training is scheduled at the request of employers as part of safety training or preparedness programs at numerous factories, civic organizations, or businesses. The training can be conducted at the employer’s facility to minimize lost working time and consists of both classroom and hands-on training in the effective use of fire extinguishers. Instructors and training materials are provided by the Division of Fire at no cost; however the facility must provide their own fire extinguishers. The Fire Prevention Bureau also instructed 660 elementary school students on basic fire safety during Fire Prevention Week. Beginning as early as Pre-K, children are taught the fundamentals of fire safety and those concepts are reinforced every years as the children continue up through elementary school. Fire Safety presentations are delivered to the students at their school during October during the National Fire Prevention Week as well as at the fire station throughout the year. The 24 hour shift fire fighters have taken a larger role in conducting fire safety education. Local elementary schools participated in the fourth year of the Firefighters 1st TEAM program “Pennies for Prevention”. Each participating school competes to raise the most money in pennies, nickels, dimes, and quarters to purchase smoke alarms for low-income individuals or families. The top class at each school is treated to a VIP fieldtrip to the fire station and a pizza lunch with the firefighters, pizza being donated by Dor-Lo’s Pizza. The second place class, or “Best Effort” class has firefighters bring pizza to them for lunch in their classrooms. The participating elementary schools raised $3,500.00 through the “Pennies for Prevention” campaign in 2009 to purchase smoke alarms.

30

Investigation of fires is a key component in fire prevention and fire protection. Accurate determinations of origin and cause, reason for spread, and performance of fire protection equipment are vital in prevention of future, similar occurrences. Investigation is also the primary means for detecting arson and securing evidence for conviction of arsonists. The knowledge that every fire will be thoroughly investigated in itself is a powerful influence for fire prevention. We are proud that interagency cooperation with Federal, State and local law enforcement has always been a key component in many successful investigations. Basic origin and cause investigations can sometimes be performed by shift personnel. Detailed fire investigations are conducted by the Fire Prevention Bureau’s Fire Investigation Team. The Fire Investigation Team conducted 14 detailed origin and cause investigations in 2009. The Fire Investigation Team currently has 10 members. The Fire Investigation Team completed a total of 183 hours of fire investigation continuing education in 2009 and four (4) members of the Fire Investigation Team completed IAAI (International Association of Arson Investigators) Fire Investigation Technician certifications. All members of the Fire Investigation Team are required to complete quarterly online training modules presented by the IAAI. The IAAI has created this interactive training in order to share expertise and deliver consistent and credible web based courses to fire investigators.

NAFI Certified Fire and Explosion Investigator Mark D. Miller

IAAI Certified Fire Investigation Technician

Mark D. Miller Richard E. Williams Robert B. McCrea

Daniel A. Raudebaugh Travis C.L. Pickering

Ohio Certified Fire Safety Inspector

Mark G. Burgess Duane E. Fishpaw

Richard A. Anderson Mark D. Miller

2010 Fire Prevention Bureau Goals

Train additional Certified Fire Safety Inspectors.

Fire Investigation Team NAFI CFEI certifications.

Fire Investigation Team IAAI FIT certifications.

Increase specialized Investigator training.

Complete IAAI Certified Fire Investigator requirements.

Certify department investigator in Computer Voice Stress Analysis.

Continue the “Pennies for Prevention” campaign and education programs.

31

Trench Rescue

Live Fire Exercise

Ice Rescue

32

FIRE INSTRUCTORS

Chief Mark Burgess

Assistant Chief Duane Fishpaw

Assistant Chief Ronald Workman

Assistant Chief Rick Anderson

Captain Chris King

Captain Raymond E. Miller Jr.

Captain Gabe Campbell

Captain Kenneth Gardner

Captain Chris Van Hesteren

Firefighter Dan McFarlin

Firefighter Richard Williams

Firefighter William Davisson

Firefighter Robert McCrea

Firefighter Dan Raudebaugh

Firefighter Chad Buzzard

Firefighter Joseph Coseno

Firefighter Tyler Smith

33

ASSISTANT FIRE INSTRUCTORS

Firefighter Andrew Ferguson

Firefighter Travis Pickering

Firefighter Kevin Rosser

Firefighter Chris Schmidt

Firefighter Brian Stichler

34

2009 TRAINING HIGHLIGHTS

Riley Barn – Live Fire Training

Substance Abuse (training & awareness)

Northern Ohio Arson Seminar

Ohio Fire Executive Class – 1 Graduation

Advanced Cardiac Life Support

Ice Rescue – Technician

Buckeye Girls State

Honor Guard Training

Fire Origin & Cause – 1 attendee at the National Fire Academy

R.I.T. Training

HazMat – LEPC Functional Exercise

Car Seat Technician Class

Trench Rescue – Operations Re-cert class

Kroc Center – Live Fire Training

35

OCCUPANCY TOURS

Kingston Nursing Home

Kroc Center

Caraustar

Journey Athletics

Ashland University – Stadium Complex

36

TRAINING HOURS

4692

6902

7396

8325

5065

0

500

1000

1500

2000

2500

3000

3500

4000

4500

5000

5500

6000

6500

7000

7500

8000

8500

9000

2005 2006 2007 2008 2009

YEAR

NUMBER OF HOURS

37

38

2009 BUDGET VARIANCE

0

10

20

30

40

50

60

70

80

90

100

110

JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC

TARGET

ACTUAL

VARIANCE

39

Daily Manpower Levels

0

1

2

3

4

5

6

7

8

9

10

11

January

Febru

ary

March

April

May

June

July

August

Septe

mber

Octo

ber

Nove

mber

Dece

mber

Ave

rage

# of Firefighters

1st Half (0630-1830 Hrs)

2nd Half (1830-0630 Hrs)

40

Paid Overtime Hours By Category

448

819

5588

389

609

108

199

2098

0

200

400

600

800

1,000

1,200

1,400

1,600

1,800

2,000

2,200

2,400

FIRE SQUAD TRANSFER MEETING OTHER TRAINING MVC ADMIN HOLIDAY

# of Hours

41

Yearly Overtime Hours Comparison

12334

1111811360 11420

9953

9039

99079785

13725

11562

8794

5593

4813

5640

12563

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

10,000

11,000

12,000

13,000

14,000

15,000

1995 1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009

# of Hours

42

CONCLUSION

The citizens’ expectations for the fire department continue to expand. Traditional

services such as fire suppression, rescue, prevention and public education are only

the beginning. Responses to all types of hazards, manmade or natural are

expected. Regionalization is a method of ensuring resource availability for these

big events. It is not a question of “if” but a question of “when.”

Emergency medical care is filling the gap between healthcare insurance, loss of

income and the hospital. Changes in healthcare at the national level impact the

services we provide our citizens.

We hope you noticed this statistic, 59% of our CPRs had bystander CPR. That means

that if you or a loved one collapses with a cardiac emergency, there is a good

chance that a bystander will know what to do to help save their life. Not many

communities can say that.

Averaging 9.9 calls per day keeps the firefighters busy. Overtime is no longer

sufficient to maintain the minimum staff of six. Strategic decisions need to be made

in order to maintain service let alone to make necessary improvements.

Our citizens deserve continuous service improvement. Thank you for allowing us to

serve you.

Professionals Serving

Someplace Special