Administrating GoldMine.pdf

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Note to GoldMine 6.5 Users:

This manual contains information regarding GoldMine 6.0. Forupdated information about GoldMine 6.5, please see the online

Help.In GoldMine, select Help>>Help Topics . Links to topics regardingNew Features and Enhancements are provided in the “What’sNew” chapter. General information about the new features andenhancments are available in the What’s New in GoldMine 6.5 manual.



VERSION 6.0













































UserLogo=<path\filename>

UserLogo=C:\GoldMine\MyLogo.bmp









E Enterprise License Supports a dBASEdatabase, SQL Serverdatabase, and includesGoldSync

D Standard License Supports dBASE onlyG GoldSync License Adds GoldSync only

U Undocked License Single sublicense for aremote GoldMine user

S Site License Multiple user sublicensefor a remote office

Y GoldSync License GoldSync sublicense for aremote office

J Enterprise LicenseIncrease

Increases the number ofGoldMine seats andGoldSync s ites on an E-License

R Standard LicenseIncrease

Increases the number ofseats on a D-License

N GoldSync LicenseIncrease

Increases the number ofsites on a G-License

Master Licenses

Sublicenses

Increasing License Counts

































UserNameFormat=1





























































































































































































TABLE CHARACTERS 1 & 2 CHARACTER 3

Calendar – ca &suppfile=”ca x ” Where x =a: appointmentsc: call backt: next actiond: to-dosm: E-mails: forecasted saleo: other action

ContSupp – cs &suppfile=”cs x ” Where x =c: additional contactsp: detailsr: referralsl: linked documentso: organization tree

ContHist – ch &suppfile=”ch x ” Where x =a: appointmentc: callt: next actiond: to-dosm: messages: completed saleo: other action



























































































































































[GoldMine]

GoldDir=x:\apps\GoldMine\GMBase

CommonDir=x:\apps\GoldMine\Common

SysDir=x:\apps\GoldMine

[GoldMine]

GoldDir=MSSQL: GoldMine_Sales: dbo:

CommonDir=MSSQL: GoldMine_Sales: dbo:





GoldMine Files Contact Files System FilesUndocked userdefault folder GMBase Common GoldMine

Login Tab(Edit/Preferences) GoldMine Database Default Contact Database GoldMine Home DirectoryGM.INICommands GoldDir= CommonDir= SysDir=

Tables Cal*. Contact1.* Users.*Fields5.* Contact2.* DataDict.*Filters.* ContSupp.* CharSet.*Forms.* ContHist.* Flags.*FormsFld.* ContGrps.* License.*FormsQue.* ContUdef.* SyncLock.*GMTLog.* ContTlog.* SyncTask.*GSFilter Tmenu.*GSLogs.*GSServer.*GSSites.*InfoMine.*ImpExp.*LeadDbfs.*Lookup.*Mailbox.*OpMgr.*OpMgrFld.*PerPhone.*Report32.*ResItems.*ScriptsW.SPFiles.*SysLog.*Tracks.*UserLog.*











Cust. ID Company Address City State ZIP

10010 Acme Products 1234 Main Street Phoenix AZ 8500010011 Garcia Pharmacy 705 Pacific Avenue Long Beach CA 9081310012 Fulton Widgets 315 Hillc rest Driv e Suite 103 Thous and Oaks CA 9132110013 New ton Beauty Supply 217 Angeleno Avenue Burbank CA 9150210014 Lady Day Distributors 1616 Johnson Drive Houston TX 77098





CAL CONTSUPP OPMGR

A Appointment C Additional Contact O Opportunity

C Call Back/Phone Message E Automated Processes OC Influencer

D To-Do L Linked Document PC Contact

E Event O Organizational Structure PK Task

M Message P Detail

O Other Act ion H Extended Detail HeaderQ Queued E-mail R Referral

S Forecasted Sale T Next Action

F Li terature Request



1st 2nd 3rd 4th DefinitionA AppointmentC C Call BackC I Incoming CallC M Returned MessageC O Outgoing CallD To-DoM When message is

scheduled (Phone,GoldMine, or Internetmessage)

L Form (Letter)M G GoldMine E-mailmessage

M I GoldMine IncomingInternet E-mail

M O GoldMine OutgoingInternet E-mail

S Completed SaleT Next ActionU Unknown

U UnsuccessfulR RSVPP PrivateB Both RSVP and Private

ContHist



Field Name Details

ACCOUNTNO The Contact Record Unique ID that links all other entries to the Contact1 record.

RECTYPE PCONTACT Detail NameTITLE Data entered in FIELD1

CO NTSUP RE F De tai l Re fe ren ce

DEAR

PHONE Unique Detail Reference No

EXT Data entered in FIELD5

FAXLINKACCT Data entered in FIELD2

NOTES NotesADDRESS1 Data entered in FIELD7

ADDRESS2 Data entered in FIELD8ADDRESS3

CITY User, Date and Time Creation details

STATE Data entered in FIELD6

ZIP Data entered in FIELD4

COUNTRY Data entered in FIELD3

MERGECODESSTATUS 0 no E -mail addres s; 1 E-mail address

LINKEDDOCLAS TUSE R Las t u ser t o al ter t he rec ord

LASTDATE Date of last alteration

LASTTIME Time of last alteration

VISIBLETO

RECID Unique record ID code







[GoldMine]

NoSharedMemChange=1 entry

































































































[AutoUpdate]

[AutoUpdate]

City=USalesRep



[USalesRep]

LookUp1=Contact1->City

Seattle=Janice Parks

Aspen=Danny Davis

Kansas City=Ken Linden

[AutoUpdate]

City=USalesRep



[USalesRep]



Aspen=Danny Davis


LookUp2=Contact1->State

WA=Janice Parks

CO=Danny Davis

MO=Ken Linden

[AutoUpdate]

City=USalesRep

[USalesRep]



Aspen=Danny Davis


Otherwise=Unallocated



[AutoUpdate]

[AutoUpdate]

City=USalesRep, URegion

[USalesRep]



Aspen=Danny Davis


[URegion]


Seattle=Northwest

Aspen=Mountain

Kansas City=Midwest



[AutoUpdate]

City=USalesRep

[USalesRep]



Aspen=Danny Davis


Otherwise=Unallocated

OverWrite=1



AutoUpdate]

UsalesQtr1=UTotal

UsalesQtr2=UTotal

UsalesQtr3=UTotal

UsalesQtr4=UTotal

[UTotal]Lookup1=Contact->Company

Otherwise=&(Contact2->UsalesQtr1+Contact2

->UsalesQtr2+Contact2->UsalesQtr3+

Contact2-> UsalesQtr4)

Overwrite=1



[AutoUpdate]

UsalesQtr1=UTotal

UsalesQtr2=UTotal

UsalesQtr3=UTotal

UsalesQtr4=UTotal

[UTotal]

Lookup1=Contact->Company

Otherwise=&STR(Contact2->UsalesQtr1+Contact2->UsalesQtr2+Contact2->UsalesQtr3+Contact2->UsalesQtr4,2,10)

Overwrite=1

Otherwise=&((Contact2>Ufield1+Contact2-

>Ufield2+Contact2->Ufield3)/3)



(iif(field=value,true[x],false[y]))

[AutoUpdate]

UField1=ucount1, utotal



utotal=utotal

[ucount1]

Lookup1=contact1->company

otherwise=&(iif(contact2->ufield1=0,0,1))

Overwrite=1

[ucount2]


otherwise=&(iif(contact2->ufield2=0,0,1))

Overwrite=1

[ucount3]

Lookup1=contact1->companyotherwise=&(iif(contact2->ufield3=0,0,1))

Overwrite=1



[UTOTAL]


otherwise=&((contact2->ufield1+contact2->u f i e l d2 + c o n tac t 2 - > u f i e l d3 ) /( co n t a c t2 ->uco un t1+co n ta c t2 ->u co un t2 ->+co n t a c t2 ->ucount3))

Overwrite=1

[OnNewRun]

Contact1=C:\MyApp.exe

ContSupp-P=C:\MyProf.exe

Otherwise=C:\AnyApp.exe



[AutoUpdate]

Key3=Key5

Zip=Zip

[Zip]

LookUp1=Zip

Run=d:\GoldMine\GAddr32n.exe

RunFlags=2

[OnEditRun]

Contact1=C:\MyApp.exe

ContSupp-P=C:\MyProf.exe



RECTYPE DESCRIPTION RECTYPE DESCRIPTIONA Appointment C Call BackT Next Action D To-DoM Message S Forecasted SaleO Other E Event

CODE COLOR CODE COLOR0 Bright Blue 8 Grey1 Bright Purple 9 Red2 Bright Red 10 Green3 Bright Cyan 11 Yellow4 Bright Green 12 Blue5 Bright Yellow 13 Purple6 Cyan 14 Dark Grey7 White 15 Black



[CalClrCode]

A-Hot=5

C-CCA=2

A=4

C=1



OPERATOR DESCRIPTION= Equal to

<> Not equal to> Greater than< Less than

<= Less than or equal to>= Greater than or equal to+ Plus- Minus* Multiplied by / Divided by$ Contains

CONNECTORS DESCRIPTION

AND Both conditions are true.

OR One of the conditions is true.

NOTApplies false to a condition, that is, NOT(condition)



FUNCTION PURPOSE

Substr(Field, Startposition, number ofcharacters)

Used to reference a specific part of a string or field. For Substr(contact1->phone1,1,5) it would reference the firs t five charactersof the phone1 fiel d(that is, the STD code).

Note: A numeri c field must first be converted to a string and ‘trimm ed’(using Ltrim) so that leading spaces are removed.

Trim(Field)Returns the field or string without any trailing s paces, often carried acrossfrom an import.

LTrim(Field)Removes any leading spaces from the field, often carried across from animpo rt. May also b e used to convert number fields into strings.

Upper(Field)Returns the field or string in upper case. GoldMine uses this as standardwhen generating filters or groups usin g the wizard.

Lower(Field) Returns the field or stri ng in lower cas e.

Date() Returns the current system date.

DtoC(String) Converts a date to a str ing in the originating format DD/MM/YY.

DtoS(String) Conver ts a Date to string in the format of YYYYMMDD.

StoD(String) Converts a str ing in format of YYYYMMDD to the given Date format.

Str(Number, D, L)Converts a num ber to a string. D is for decima l places and L for length offield. Used for placing numbers into character fields.

Val(String) Converts a string to a number.

Int(Number)Converts a real number to an integer. Rounds numbers with decimalplaces into full numbers.

Time() Returns the current system time HH:MM:SS.

IIF(Condition, True,False)

Tests a condition to be true or false and returns the appropriate value. Thetrue and false statements must be the same length. For example,IIF(contact1->city=London,”Yes”,”No “) This example returns Yes if the cityfield is equa l to London, and No if it is not. Note the trailing s pace after Noin the statement.

Left(Field, X)Takes X number of characters from the left of a field. For example, if thecontact field contained Joe Bloggs , Left(contact1->contact,3) would returnJoe.

Day(Date Field)Returns the da y of the referenced date field between 1 and 31. You need touse this with STR() to displ ay the result.

Month(Date Field)Returns the m onth of the referenced date field between 1 and 12. You willneed to use this with STR() to displ ay the result.

Year(Date Field)Returns the year of the referenced date field between 00 and 9 9. You needto use this with STR() to display the result.





































Item Minimum Recommended

OperatingSystem

Microsoft ® Windows ® 98/ME.Window NT 4.x isnot supportedwith GoldMine 6.0

Microsoft Windows 2000 orhigher.

IDE drives may be used in lessdemanding scenarios.

IDE drives may be used in lessdemanding scenarios.

RAID Array or mirrored (forlarger databases or heavysynchronization load)

RAMAllocation

128 MB (for < 2 GB databasewith 10 concurrent syncsessions)

256 MB (for < 2 GB databasewith 10 concurrent syncsessions)

Single processor adequate Single processor adequate

Pentium ® II 350 MHz for 10sites or fewer, simultaneousprocessing

Pentium III 450 MHz, Xeon

10 Base-T adequate 100 Base-TX recommended

TCP/IP TCP/IP

Client UtilitiesMS-SQL Client Utilities 7.x or2000 (if using MS-SQL 7.x or2000 as database application)

MS-SQL Client Utilities 7.x or2000 (if using MS-SQL 7.x or2000 as database application)

NetworkConnection

DiskSubsystem

CentralProcessingUnit (CPU)







HKEY_LOCAL_COMPUTER\SOFTWARE\BORLAND\ DATABASEENGINE\SETTINGS\DRIVERS\MSSQL\DB OPEN

























































































































































[GoldMine]

GoldDir=C:\GOLDMINE\

CommonDir=C:\GOLDMINE\COMMON\

SigDir=C:\GOLDMINE\SIG\

[user_var]TemplateFolder=C:\GoldMine\TEMPLATES\ForceFilename=1









































<HTML><HEAD><TITLE>FrontRange Solutions Inc. - Online

Registration</TITLE></HEAD>

<BODY BGCOLOR="#008080" Text="#FFFFFF" LINK="#000000"VLINK="#FF8900">

<BASEFONT SIZE=3>



<HTML>

<HEAD><TITLE>FrontRange Solutions Inc. - Online

Registration</TITLE></HEAD>

<BODY BGCOLOR="#008080" Text="#FFFFFF" LINK="#000000"VLINK="#FF8900">

<BASEFONT SIZE=3>



<TABLE BORDER=3>

<TR>

<TD><FONT SIZE=+3>FrontRange Solutions Inc.</FONT></TD>

</TR>

<TR><TD><FONT SIZE=+2>Online Registration Form</FONT></

TD></TR>

</TABLE>





<P>

<B>

<CENTER>To register your copy of GoldMine, please fillout the following form.</CENTER>

<CENTER>Your registration number is located on theregistration card.</CENTER>

<HR>





<FORM METHOD=POST ACTION="http://www.frontrange.com/cgi/webimp.pl">



<INPUT TYPE="hidden" Name="thankURL" value="thankyou.htm">



<INPUT TYPE="hidden" NAME="email_to"value="[email protected]">

<DT>GoldMine Serial Number

<DD>

<INPUT NAME="cs1_Rectype" TYPE="hidden" VALUE="P">

<INPUT NAME="cs1_Contact" TYPE="hidden" VALUE="Serial Number">

<INPUT NAME="cs1_ContSupRef" TYPE="text" SIZE="15"MAXLENGTH="15">

<BR>

<DT>Number of Licenses

<SELECT NAME="Key1">

<OPTION VALUE="Gold 01/Single user">Single user

<OPTION VALUE="Gold 05 Net">5 user Network

<OPTION VALUE="Gold 10 Net">10 user Network

<OPTION VALUE="Gold 10-25 Net">10 - 25 user Network

<OPTION VALUE="Gold 25-50 Net">25 - 50 user Network

<OPTION VALUE="Gold 51+ Net">51+ user Network

<OPTION VALUE="Gold Net Unknown">Not Sure

<OPTION SELECTED>Choose One



</SELECT>

<P>

<DT>Date of Purchase

<INPUT NAME="cs1_Country" TYPE="text" SIZE="35"MAXLENGTH="35" VALUE="MM/DD/YY">

<P>

<DT>Place of Purchase


< I N P U T N A M E = " c s 2 _ C o n t a c t " T Y P E = " h i d d e n "

VALUE="Place of Purchase">

<INPUT NAME="cs2_ContSupRef" TYPE="text" SIZE="35"MAXLENGTH="35" VALUE="">

<HR>

Ms. <INPUT TYPE="radio" NAME="Dear" VALUE="Ms.">

Mr. <INPUT TYPE="radio" NAME="Dear" VALUE="Mr.">

<DT>Name

<DD><INPUT SIZE="40" MAXLENGTH="40" NAME="CONTACT">

<DT>Title

<DD><INPUT SIZE="30" MAXLENGTH="30" NAME="TITLE">

<DT>Company Name

<DD><INPUT SIZE="40" MAXLENGTH="40" NAME="COMPANY">

<DT>E-Mail Address

<DD>


< I N P U T N A M E = " c s 3 _ C o n t a c t " T Y P E = " h i d d e n "VALUE="Internet Address">

<INPUT NAME="cs3_ContSupRef" TYPE="text" SIZE="30"MAXLENGTH="30">

<DT>Address1

<DD><INPUT SIZE="40" MAXLENGTH="40" NAME="Address1">

<DT>Address2

<DD><INPUT SIZE="40" MAXLENGTH="40" NAME="Address2">

<DT>City

<DD><INPUT SIZE="26" MAXLENGTH="26" NAME="City">

<DT>State/Province

<DD><INPUT SIZE="3" MAXLENGTH="3" NAME="State">



<DT>Country

<DD><INPUT SIZE="20" MAXLENGTH="20" NAME="Country">

<DT>Zip/Postal Code

<DD><INPUT SIZE="10" MAXLENGTH="10" NAME="Zip">

<DT>Telephone Number (WITH AREA CODE)

<DD><INPUT SIZE="30" MAXLENGTH="30" NAME="Phone1"VALUE="(xxx)xxx-xxxx">

<DT>Fax Number (WITH AREA CODE)

<DD><INPUT SIZE="30" MAXLENGTH="30" NAME="Fax"VALUE="(xxx)xxx-xxxx">

<HR>

<DT>Contact Manager/PIM, if any, prior to purchasingGoldMine

<SELECT NAME="userdef05">

<OPTION VALUE="ACT!">Act!

<OPTION VALUE="Maximizer">Maximizer

<OPTION VALUE="TeleMagic">TeleMagic

<OPTION VALUE="Janna Contact">Janna Contact

<OPTION VALUE="Ecco">Ecco

<OPTION VALUE="Lotus Organizer">Lotus Organizer

<OPTION VALUE="Other">Other


</SELECT>

<P>

Computer Type:<BR>

<INPUT TYPE="radio" NAME="cs5_ContSupRef" VALUE="Desktop">Desktop

<INPUT TYPE="radio" NAME="cs5_ContSupRef" VALUE="Laptop/NOTEbook"> Laptop/NOTEbook

<INPUT TYPE="radio" NAME="cs5_ContSupRef" VALUE="Desktop& Laptop/NOTEbook"> Both


<INPUT NAME="cs5_Contact" TYPE="hidden" VALUE="ComputerType">

<P>

<DT>Network Operating System

<SELECT NAME="userdef07">



<OPTION VALUE="Windows 2000">Windows 2000Professional

<OPTION VALUE="Windows 2000 Server">Windows 2000Server

<OPTION VALUE="Windows Server">Windows Server

<OPTION VALUE="Windows ME">Windows ME

<OPTION VALUE="XP">XP

<OPTION VALUE="Advanced Server">Advanced Server

<OPTION VALUE="Linux">Linux



</SELECT>

<P>

Primary Business at your company:

<SELECT NAME="Key3">

<OPTION VALUE="Advertising">Advertising

<OPTION VALUE="Real Estate">Real Estate

<OPTION VALUE="Banking/Finance">Banking/Finance

<OPTION VALUE="Medical">Medical

<OPTION VALUE="Telecommunications">Telecommunications

<OPTION VALUE="Government">Government

<OPTION VALUE="Aerospace">Aerospace<OPTION VALUE="Insurance">Insurance

<OPTION VALUE="Computer">Computer

<OPTION VALUE="Manufacturing">Manufacturing

<OPTION VALUE="Legal">Legal

<OPTION VALUE="Entertainment">Entertainment

<OPTION VALUE="Electronics">Electronics



</SELECT>

<P>

<DT>Where did you learn about GoldMine?

<SELECT NAME="Source">

<OPTION VALUE="Advertising">Advertising



<OPTION VALUE="Acquaintance">Acquaintance

<OPTION VALUE="Demo Disk">Demo Disk

<OPTION VALUE="Trade Show">Trade Show

<OPTION VALUE="Magazine Review">Magazine Review

<OPTION VALUE="Reseller">Reseller

<OPTION VALUE="Literature">Literature



</SELECT>

<P>

<DT>Comments

<TEXTAREA NAME="NOTEs" ROWS=4 COLS=72></TEXTAREA>

<P>

</DL>

<INPUT TYPE="submit" VALUE="Register">

<INPUT TYPE="reset" VALUE="Reset Form">

</FORM>



<B>

</BODY>

</HTML>



#!/usr/local/bin/perl

# check for the POST method

if ($ENV{‘REQUEST_METHOD’} eq ‘POST’)

{

# How many bytes are we supposed to receive?

read(STDIN, $buffer, $ENV{‘CONTENT_LENGTH’});

# make a list of keyword/value pairs

@pairs = split(/&/, $buffer);

# cycle through each pair and decipher the values foreach$pair (@pairs)

{

# get the name/value pair strings

($name, $value) = split(/=/, $pair);

# translate "+" to a space

$value =~ tr/+/ /;

# decipher ASCI hexidecimal escaped characters, if any

$value =~ s/%([a-fA-F0-9][a-fA-F0-9])/pack("C", hex($1))/eg;

# find profile/contsupp field names that begin with cs*_

if ($name =~ /cs\d_/)



#add the profile/contsupp pair to a list keyed on thename of the variable

{$csarry{$name} = $value;}

else {

#add the basic field data pair to a list keyed on the nameof the variable

$contents{$name} = $value

}

}

}

($mon,$day,$year) = split(m>>/>>,‘/bin/date +%B/%e/%Y‘);

$date = "$mon $day, $year";

$to = $contents{‘email_to’};

&mailto;

&thankyou;

###############

## subroutines from here on down!

###############

sub thankyou {

print "Locat ion: ht tp: / /www.frontrange.com/thank

you.htm\n\n";

exit;

}

sub mailto {

open (MAIL, ">>/usr/lib/sendmail -t") >>>>die "can’t openpipe to sendmail \n";

print MAIL "Content-Type: application/x-gm-impdata\n";

print MAIL "To: $to\n";

print MAIL "From: $csarry{‘cs2_ContSupRef’}\n";

print MAIL "Subject: datafromgoldform.pl\n";

print MAIL "\n\n";print MAIL "\[Instructions\]\n";

print MAIL "SaveThis=Web Import File\n";

print MAIL "DupCheck1=Contact\n";



print MAIL "\n";

print MAIL "OnNewSendEmail=Bart,NEW,Prospect requestinginformation \n";

print MAIL "OnDupSendEmail=Natalie,,Duplicate Record \n”;

print MAIL "\n";

print MAIL "OnNewAttachTrack=WEB Lead\n";

print MAIL "\n";

# The following is an example of testing a field for avalue

#print MAIL "Below a message will be printed if the CITYis

Torrance\n\n";

if ($contents{CITY} eq "Torrance") {

print MAIL "OnAnySendEmail=John,WCC,This one is fromTorrance\n";

}

print MAIL "\n";

#print MAIL "Run=c:\goldmine\webimp.exe\n";

print MAIL "\n";

print MAIL "\n";

print MAIL "\[Data\]\n";

# print out general fields and values

foreach $name (sort keys %contents) {

next if $contents{$name} eq "";

print MAIL "$name = $contents{$name}\n";

}

print MAIL "\n";

print MAIL "\[ContSupp\]\n";

# print out profile/contsupp fields and values

foreach $name (sort keys %csarry) {

next if $csarry{$name} eq "";

print MAIL "$name = $csarry{$name}\n";

}

print MAIL "\n";

print MAIL "\n";



print MAIL "\n";

print MAIL "\n\n";

close (MAIL);

}

Content-Type: application/x-gm-impdata

{$GM-WebImport$}

DupCheck#=



DupCheck1=ContactDupCheck2=Company

DupCheck=Email

OnNewSendGMEmail=<user name><subject line><e-mail notes>

OnDupSendGMEmail=<user name><subject line><e-mail notes>



IAgree=I Want To Allow Fields To Be UpdatedBy WebImport

Fields=<List of fields from Contact1 andContact2 that the user can update>

Fields=Key1,Fax,Userdef01





[ContSupp]

cs1_RecType=P

cs1_Contact=Web Site

cs1_ConSupRef=http://www.web.site.com

cs_Address1=notes (optional)



[Instructions]

DupCheck1=Contact

OnNewSendGMEmail=JOHN, NEW, Prospect requesting information

[Data]

Company=Global Corp.

Contact=John Doe

Phone1=555/333-1234

[email protected]

[ContSupp]

cs1_RecType=P

cs1_Contact=Serial Number

cs1_ContSupRef=10000002

cs1_Address1=This is a test....

[Instructions]

Password=Doodle

DupCheck1=Contact


[Data]


Contact=John Doe

Phone1=555/333-1234

[email protected]

[Instructions]

DupCheck1=Contact

DupCheck2=userDef05

DupCheck3=cs1


OnDupSendGMEmail=AMI,,Repeated request...

OnNewAttachTrack=Web Lead

OnDupAttachTrack=100067,JOHN

Run=c:\goldmine\webimp.exe



SaveThis=Web import file

;ImportData=0

Password=Verify

[Data]


Contact=John Doe

Phone1=555/333-1234

Address1=1401 West Baker Street

City=Garden Grove

State=CA

Zip=90220

Source=Web Page

[email protected]

[ContSupp]

cs1_RecType=P

cs1_Contact=Serial Number

cs1_ContSupRef=10001001

cs1_Address1=This is a test...

cs2_RecType=C

cs2_Contact=Jane Adams

cs2_Title=Beta Program Manager



Password=

[WebImpPassword]

Password1=Yankee

Password2=Doodle

Password3=WentToTown

[Instructions]

Password=Doodle

DupCheck1=Contact

OnNewSendEmail=JOHN, NEW, Prospect requesting

information

[Data]


Contact=John Doe

Phone1=555/333-1234

[email protected]











Message Possible Cause

Index Header GoldMine is having a problem reading the index.

Missing or Corrupt Re-index the GoldMine file the error specifies, forexample, contact1.

Table does not exist Check the GM.ini location settings and ensurethey are looking at the correct locations. Ensurethe user has the correct access rights to the table.If the error is regarding the license.dbf, check tosee if this is called license.dbx. If the extension is

.dbx, then either someone is currently re-indexing/rebuilding GoldMine, or GoldMine has failed torename the license.dbx back to license.dbf. Simplyrename the license.dbx back to license.dbf.

Table in not Indexed Re-index the table specified.

No Association Index Re-index the table specified.

Access Denied Due toPrevious Error

A previous error is st ill causing problems. This istypically displayed after an index error messagewhile GoldMine is continuing to try to read and writeto the file.

Table is Read Only Ensure the files are not read only, and the user hasboth read and write access to the GoldMinedirectories.

Locking Conflicts Occurs when GoldMine has failed to write data to agiven record. This is often caused by another userleaving their cursor clicked into a GoldMine field andinto which prevents other users from being able toupdate that record.

Cannot load idapi32.dll Check that the user has access to BDE. If usingBDE on a network, the error is often displayed thefirst time a workstation tries to access GoldMine,simply browse to the BDE directory, typically in theGoldMine>>Setup>>BDEShare directory, andselect the idapi32.dll.













If this file iscorrupted

Restore these filesfrom backup

And delete thisfile

CAL CAL.DBF, CAL.DBT CAL.MDX

CONTACT1 CONTACT1.DBF,CONTACT1.DBT

CONTACT1.MDX

CONTACT2 CONTACT2.DBF CONTACT2.MDX

CONTHIST CONTHIST.DBF,CONTHIST.DBT

CONTHIST.MDX

CONTSUPP CONTSUPP.DBF,CONTSUPP.DBT

CONTSUPP.MDX

INFOMINE INFOMINE.DBF,INFOMINE.DBT

INFOMINE.MDX





Date Size Version Usable? Source

11/7/1995 138Kb 4.00.950 yes Windows 95 vers ion A (cab 12)

7/11/1995 138Kb 4.00.955 yes ftp://ftp.microsoft.com/Softlib/ MSLFILES/VRDRUPD.EXE

31/12/95 138Kb 4.00.955 yes Windows 95 Service Pack 1

24/8/96 154Kb 4.00.1111 NO Windows 95 version B (OSR2)(cab 19)

14/11/96 138Kb 4.00.954 yes

25/7/97 158Kb 4.10.1546 NO Windows 98 Beta Build 1546

4/9/1997 158Kb 4.10.1581 yes Windows 98 Beta Build 1581

11/9/1997 154Kb 4.00.1116 yes ftp://ftp.microsoft.com/Softlib/ MSLFILES/VRDRUPD.EXE

11/5/1998 161Kb 4.00.1998 yes Windows 98 4.10.1998(release)

Documents

Administrating GoldMine.pdf