COUNTRY ADJUSTED

REFUSAL RATE

AFGHANISTAN 73.8%

ALBANIA 35.95%

ALGERIA 36%

ANDORRA 28.57%

ANGOLA 48.52%

ANTIGUA AND BARBUDA 22.11%

ARGENTINA 2.14%

ARMENIA 45.88%

AUSTRALIA 15.38%

AUSTRIA 5.93%

AZERBAIJAN 14.83%

BAHAMAS, THE 9.35%

BAHRAIN 6.26%

BANGLADESH 62.82%

BARBADOS 11.24%

BELARUS 14.87%

BELGIUM 7.33%

BELIZE 35.21%

BENIN 38.01%

BHUTAN 69.78%

BOLIVIA 14.36%

BOSNIA-HERZEGOVINA 19.7%

BOTSWANA 18.97%

BRAZIL 16.7%

BRUNEI 13.51%

BULGARIA 16.86%

BURKINA FASO 65.35%

BURMA 13.02%

BURUNDI 61.33%

CABO VERDE 45.89%

CAMBODIA 35.62%

CAMEROON 36.84%

CANADA 47.93%

CENTRAL AFRICAN REPUBLIC 35.12%

CHAD 42.53%

CHILE 11.43%

CHINA 12.35%

COLOMBIA 17.79%

COMOROS 53.73%

CONGO-BRAZZAVILLE 46.55%

ADJUSTED REFUSAL RATE - B-VISAS ONLY

BY NATIONALITY

FISCAL YEAR 2016

Page 1 of 5

COUNTRY ADJUSTED

REFUSAL RATE

ADJUSTED REFUSAL RATE - B-VISAS ONLY

BY NATIONALITY

FISCAL YEAR 2016

CONGO-KINSHASA 45.63%

COSTA RICA 8.39%

COTE D`IVOIRE 37.38%

CROATIA 6.78%

CUBA 81.85%

CYPRUS 2.03%

CZECH REPUBLIC 7.82%

DENMARK 11.74%

DJIBOUTI 47.09%

DOMINICA 31.63%

DOMINICAN REPUBLIC 31.88%

ECUADOR 29.18%

EGYPT 28.61%

EL SALVADOR 57.12%

EQUATORIAL GUINEA 17.75%

ERITREA 50.49%

ESTONIA 20.74%

ETHIOPIA 38.13%

FEDERATED STATES OF MICRONESIA 25%

FIJI 20.23%

FINLAND 7.72%

FRANCE 7.3%

GABON 21.29%

GAMBIA, THE 69.87%

GEORGIA 62.82%

GERMANY 7.25%

GHANA 65.7%

GREAT BRITAIN AND NORTHERN IRELAND 20.42%

GREECE 16.37%

GRENADA 35.71%

GUATEMALA 48.68%

GUINEA 63.53%

GUINEA - BISSAU 71.88%

GUYANA 25.76%

HAITI 64.52%

HONDURAS 42.76%

HONG KONG S. A. R. 4.61%

HUNGARY 15.48%

ICELAND 7.69%

INDIA 26.02%

Page 2 of 5

COUNTRY ADJUSTED

REFUSAL RATE

ADJUSTED REFUSAL RATE - B-VISAS ONLY

BY NATIONALITY

FISCAL YEAR 2016

INDONESIA 11.19%

IRAN 45.02%

IRAQ 51.71%

IRELAND 15.48%

ISRAEL 4.09%

ITALY 10.86%

JAMAICA 35.64%

JAPAN 8.12%

JORDAN 40.34%

KAZAKHSTAN 27.55%

KENYA 26.6%

KIRIBATI 5.81%

KOREA, NORTH 15%

KOREA, SOUTH 8.65%

KOSOVO 41.48%

KUWAIT 4.56%

KYRGYZSTAN 51.68%

LAOS 62.37%

LATVIA 13.45%

LEBANON 25.41%

LESOTHO 21.2%

LIBERIA 70.23%

LIBYA 40.58%

LIECHTENSTEIN 0%

LITHUANIA 22.36%

LUXEMBOURG 7.69%

MACAU S. A. R. 7.71%

MACEDONIA 33.84%

MADAGASCAR 12.12%

MALAWI 14.52%

MALAYSIA 3.65%

MALDIVES 47.56%

MALI 57.58%

MALTA 8.38%

MAURITANIA 71.45%

MAURITIUS 5.53%

MEXICO 23.49%

MOLDOVA 36.35%

MONACO 0%

MONGOLIA 43.63%

Page 3 of 5

COUNTRY ADJUSTED

REFUSAL RATE

ADJUSTED REFUSAL RATE - B-VISAS ONLY

BY NATIONALITY

FISCAL YEAR 2016

MONTENEGRO 28.69%

MOROCCO 26.77%

MOZAMBIQUE 10.29%

NAMIBIA 5.56%

NAURU 13.33%

NEPAL 49.54%

NETHERLANDS 16.62%

NEW ZEALAND 15.45%

NICARAGUA 44.54%

NIGER 31.14%

NIGERIA 41.44%

NORWAY 21.96%

OMAN 1.93%

PAKISTAN 46.43%

PALESTINIAN AUTHORITY 40.64%

PANAMA 12.05%

PAPUA NEW GUINEA 10.56%

PARAGUAY 7.47%

PERU 28.61%

PHILIPPINES 27.29%

POLAND 5.37%

PORTUGAL 8.97%

QATAR 3.5%

REPUBLIC OF PALAU 53.33%

REPUBLIC OF THE MARSHALL ISLANDS 29.41%

ROMANIA 11.43%

RUSSIA 9.29%

RWANDA 43.79%

SAMOA 28.44%

SAN MARINO 0%

SAO TOME AND PRINCIPE 24.14%

SAUDI ARABIA 4.04%

SENEGAL 52.46%

SERBIA 18.77%

SEYCHELLES 9.66%

SIERRA LEONE 61.25%

SINGAPORE 15.1%

SLOVAKIA 12.28%

SLOVENIA 10.43%

SOLOMON ISLANDS 4.28%

Page 4 of 5

COUNTRY ADJUSTED

REFUSAL RATE

ADJUSTED REFUSAL RATE - B-VISAS ONLY

BY NATIONALITY

FISCAL YEAR 2016

SOMALIA 63.89%

SOUTH AFRICA 6.83%

SOUTH SUDAN 43.89%

SPAIN 15.09%

SRI LANKA 21.69%

ST LUCIA 27.16%

ST VINCENT AND THE GRENADINES 27.46%

ST. KITTS AND NEVIS 28.31%

SUDAN 36.59%

SURINAME 10.86%

SWAZILAND 8.03%

SWEDEN 12.78%

SWITZERLAND 5.2%

SYRIA 59.77%

TAIWAN 5.36%

TAJIKISTAN 55.24%

TANZANIA 23.05%

THAILAND 17.82%

TIMOR-LESTE 26.67%

TOGO 54.39%

TONGA 31.58%

TRINIDAD AND TOBAGO 22.7%

TUNISIA 15.92%

TURKEY 13.62%

TURKMENISTAN 32.95%

TUVALU 20%

UGANDA 41.53%

UKRAINE 40.83%

UNITED ARAB EMIRATES 4.02%

UNKNOWN NATIONALITY OR STATELESS 28.92%

URUGUAY 3.14%

UZBEKISTAN 57.09%

VANUATU 16.67%

VATICAN CITY 0%

VENEZUELA 40.25%

VIETNAM 29.49%

YEMEN 48.85%

ZAMBIA 22.26%

ZIMBABWE 22.88%

Page 5 of 5