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Addressing Barriers to Employment April 7, 2015 University of Montana Rural Institute www.ruralinstitute.umt.edu/transition UM Rural Institute - 2015 1

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Page 1: Addressing Barriers to Employmenttransition.ruralinstitute.umt.edu/www/wp-content/...Do you believe you can work? Employment First: Employment is the first priority and preferred outcome

Addressing Barriers to

Employment

April 7, 2015

University of Montana Rural Institute

www.ruralinstitute.umt.edu/transition

UM Rural Institute - 2015 1

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What Is a Barrier?

UM Rural Institute - 2015

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Examples of Barriers to Employment

Personal care needs

Challenging behaviors

Different ways of communicating

Special health care needs

Difficulty asking for needed supports

Transportation

Fear (safety, loss of medical/SSI benefits, etc.)

Biases, stigma, misperceptions, philosophies

and beliefsUM Rural Institute - 2015 3

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Archived Webinars

http://ruralinstitute.umt.edu/transition/trainingcalend.asp

Self-Management Strategies for People to Live and

Work Independently

Technology to Be Independent at Home, School and

Work

In It for the Long Haul--Long-term Supports and

Employment

Getting from Here to There--Transportation Planning

and Options

Social Security Work Incentives

UM Rural Institute - 2015 4

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Transportation Options

Senior transit

Paratransit

Ride share

Carpool

Pay others for gas

PASS to purchase vehicle for work

Telecommuting

Vans/buses owned by religious or other

institutionsUM Rural Institute - 2015 5

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Transportation Resources

Easter Seals' Project ACTION (Accessible

Community Transportation in Our Nation)

http://www.projectaction.org/

Check with local Vocational Rehabilitation,

independent living center, disability agencies

Connect with local and state transportation

departments and authorities

http://www.montanapublictransportation.com/

UM Rural Institute - 2015 6

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What drives me up the wall is the

intentional teaching of fear of having

any kind of meaningful life because

“you will decompensate” or “you are

stress sensitive.” The most stressful

thing in the world is being a couch

potato with nothing to do, nowhere to

go, and no one to talk to.

Ed Knight, Ph.D.

UM Rural Institute - 2015 7

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How to Handle Fear

Information, information, information!

U.S. Department of Labor Office of Disability

Employment Policy

http://www.dol.gov/odep/

Social Security Work Incentives

http://www.socialsecurity.gov/disabilityresearc

h/wi/generalinfo.htm

http://ruralinstitute.umt.edu/archived/archived-

publications/rural-fact-sheets

UM Rural Institute - 2015 8

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Benefits of Employment

Provides structure, routine, and regular activity; a positive focus

Offers the opportunity for social affiliation, networking, and tapping into informal support systems

Gives a sense of purpose and a chance to “give back” to others (reciprocity)

Helps shape identity and increases confidence

A paycheck!!!

Inclusive communities; sharing unique skills

UM Rural Institute - 2015 9

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It All Starts with Attitude

Address biases, stigma, misperceptions, philosophies and

beliefs with education and information

Do YOU believe people with disabilities can be successfully

employed in their communities?

If you have a disability, do you know how to describe it? What

supports/accommodations you need and how to describe them?

Do you believe you can work?

Employment First: Employment is the first priority and

preferred outcome of people with disabilities.

“The premise that all citizens, including individuals with

significant disabilities, are capable of full participation in

integrated employment and community life.” Office of Disability Employment Policy, 2015

UM Rural Institute - 2015 10

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My name is Mathalia Stroethoff.

My Adult Life started June 2013!

UM Rural Institute - 2015 11

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Riding the bus. At home before I say `Goodbye’ I remember:

• my destination cards

• my Griz Card and my I.D. Card

• my phone

• my house key

• my water bottleUM Rural Institute - 2015 12

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Destination Cards.

I ride Mountain Line bus and U-Dash.

The buses are loud and my voice is

soft.

I swipe my Griz Card and then I show

my destination card. The bus drivers

think my card is a good idea!

I look out the window and remember to

pull the cord just before my stop.

UM Rural Institute - 2015 13

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Working independently.

I work at The Writing Center entering

log-in slips on the computer.

The Writing Center is a very busy place

with lots of students receiving help on

their papers. The busier they are, the

more log-in slips for me to enter.

Sometimes the computer gets stuck

and I have to ask for help.

UM Rural Institute - 2015 14

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Power Card.

I use my `I want help’ power

card because I do not like to

interrupt a tutoring session.

I do not need to use it very

often but it is on hand when the

computer shuts down and I

can’t fix it.

Do you see the corner of it

hiding in my task list folder in

the picture? It is pink.

UM Rural Institute - 2015 15

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Running Errands. I deliver envelopes around campus.

I visit new buildings and new

people.

My mom shows me on my iPad.

The pictures help me to remember.

Sometimes I use a card to ask for

help.

UM Rural Institute - 2015 16

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Isaac BaldryRural Institute Consumer Advisory Council, MYTransitions

Region 1 Facilitator, National Public SpeakerUM Rural Institute - 2015 17

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Proloquo2Go for Communication

Spoken presentations Texting Emailing Facebook

UM Rural Institute - 2015 18

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Biggest Challenge:

Phone Calls!

Solutions:

1. Program responses

2. List email as preference.

UM Rural Institute - 2015 19

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Communication

UM Rural Institute - 201520

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Problem?

What is it that I am expected to do?

Becomes How is it that I do this?

Focus on Doing!

UM Rural Institute - 2015 21

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My Needs: Work Strengths:

• Information• Details about

expectations

• Timeframe

• Details on work environment

• Time to think through

• Share my understanding

• In writing for clarity

• Organized

• Well prepared

• On Time- start, end, and completion of work

• Thorough

UM Rural Institute - 2015 22

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People as barriers: I choose….not!

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Tracy Fillbach and Randy Cook

UM Rural Institute - 2015 24

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Working at the Newspaper

Wagon helps me haul the papers

Job coach assists in the wintertime

UM Rural Institute - 2015 25

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Transportation Options

Friends

Bus

Walking

UM Rural Institute - 2015 26

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Advice?

With good support you can live on your

own, work and have fun. If I can do it other

people can do it!

UM Rural Institute - 2015 27

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Customized Employment

We aren’t reacting to the labor market,

we are creating it.

UM Rural Institute - 2015 28

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Two Distinct Approaches

Labor Market Job Development: Respondingto the needs of employers with applicants who are “qualified” to meet those general needs.

Customized Job Development:

Discovering the “strengths, needs and interests” of job seekers and proactively negotiating a job description that meets both the job seeker’s and employer’s specific.

UM Rural Institute - 2015 29

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The traditional path to employment...

UM Rural Institute - 2015 30

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The traditional path to employment assumes competition

Job openings

Job description

Skills and experiences required

Job application

Interview

Compete for opening

UM Rural Institute - 2015 31

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Customized Employment means individualizing the employment relationship between a job seeker and a specific employer in ways that meet the needs of both.

A Value Exchange

A job seeker brings something of value to the employer

and

The employer needs what the job seeker has to offer

UM Rural Institute - 2015 32

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We are not looking for job openings...

We are working with employers to identify their unmet needs and to

develop mutually beneficial solutions

UM Rural Institute - 2015 33

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UM Rural Institute - 2015

Unbundling demand

Employers have typically met needs by bundling demands into job descriptions.

Job seekers with complex lives often don’t have the “whole package” to offer.

Customized Employment allows employers to “unbundle” demand and to take advantage of discrete competencies.

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Marc Gold & Associates - 2015

Areas of Employer Benefit

Unmet Workplace

Needs:

This area focuses on

tasks that need to

get done but are not

getting done in the

way the employer

would like. It also

can include tasks

that have not been

performed but need

to be.

Tasks better

performed by others:

This area focuses on

aspects of jobs that

might better be

performed by others at

a lower pay grade.

This option can

directly save money

for employers.

Specific benefit to

enhance business:

This area focuses on

workplace needs for

additional productivity

in specific tasks. It

must be matched with

job seeker’s specific

competencies.

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Why Do a Tour?

To identify unmet needs of the employer the job seeker can meet

To verify the ideal work conditions are present

To identify available supports within the workplace

UM Rural Institute - 2015 36

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Developing a JobIdentifying Unmet Needs

Observe:

Busy areas

Things left unfinished in a work area

Stacks of items

Faces of workers for frustration or hurried behaviors

UM Rural Institute - 2015 37

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Developing a JobIdentifying Unmet Needs

Listen:

To workers describe what they do

Ask:

Are there things left undone?

Can things be done better or more efficiently?

UM Rural Institute - 2015 38

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Referrals & Linkages

Referrals: A referral is a recommendation or direction offered by an employer or other respected figure that assists in getting an appointment and making a deal.

Linkages: A linkage is any connection or relationship between any and all the parties related to the job seeker that might be used to enhance the chances of successful job development.

UM Rural Institute - 2015 39

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The Portfolio

Originally a job development and

representational tool used to negotiate

Customized Employment

Also used at IEP meetings and in other

settings to introduce an individual

Excellent tool for describing health care

needs, especially when transitioning to

adulthood

Use with younger children…teach and

develop health literacy, self-advocacy40UM Rural Institute - 2015

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Why a Portfolio?

Allows for self-advocacy and self-determination Facilitates communication Tool to ease the transition to handling one’s own affairs Eases the navigation of services Describes impact of disability

UM Rural Institute - 2015 41

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Skills and Attributes

Works as part of a

team

Personable

Greets people by

name and remembers

people’s personal info

Follows procedures

and work rules

exactly

Great work ethic

Organized

Contributing

community member

Works until the job is

done

Enjoys public

speaking

Loyal

Focuses on tasks and

works at steady pace

42

UM Rural Institute - 2015

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Tasks Martin can do for your

business:

Data entry

Quality check

Stock shelves

Track inventory

Organize

Alphabetize

Run cash register

Run errands and

deliveries

Read to people

Facilitate activities

Take messages and

answer phones

Make reminder phone

calls

Conduct surveys and

solicit feedback

Promote products

Sales 43

UM Rural Institute - 2015

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Conditions of Employment

Likes to work with

others

Avoid isolation

Avoid smelly places

Avoid food

Looking for an

environment where

it is valuable to

know and remember

names and people

I want to enjoy the

work and be

successful

Works well with

coworkers and

customers

Steady worker

44UM Rural Institute - 2015

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My wheelchair is very well-fitted for my needs. I can reach to

the ceiling. I can get into my closet for dishes. I can open the

refrigerator and freezer. I have an elevator lift, right and left leg

lifts, and tilt on my wheelchair .

UM Rural Institute - 2015 45

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This is my ECO talker.

UM Rural Institute - 2015

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Life is a Journey…

The first job, business, apartment,

relationship, etc. doesn’t have to be ideal

Take a chance…try things, gain experience

Not every journey, no matter how carefully

planned, will go smoothly – allow for changes

in direction

UM Rural Institute - 2015

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Questions?

http://ruralinstitute.umt.edu/transition/

48UM Rural Institute - 2015

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UM Rural Institute - 2015 49

This project is funded in whole or in part under a contract with the Montana Department of Public Health and

Human Services. The statements herein do not necessarily reflect the opinion of

the Department.