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1317 Winewood Boulevard, Tallahassee, Florida 32399-0700
Mission: Protect the Vulnerable, Promote Strong and Economically Self-Sufficient Families, and Advance Personal and Family Recovery and Resiliency
Rick Scott Governor David E. Wilkins Secretary
State of Florida Department of Children and Families
ADDENDUM #2 to the following Invitation to Negotiate (ITN):
PREADMISSION SCREENING AND RESIDENT REVIEW (PASRR)
Advertisement Number: ITN 03H13GC1
Informational Notice DATE: March 21, 2013
TO: Prospective Respondents to ITN #03H13GC1
FROM: Michele Staffieri, Procurement Manager
SUBJECT: Selection of Evaluators and Negotiation Team and Resumes
In accordance with Section 5.2.1, the persons selected by the Department as Evaluators for the above referenced ITN are as follows;
Jackie Beck, MSW, Mental Health Services
Gloria Henderson, MPA, Substance Abuse and Mental Health Policy & Planning Analyst/Veterans Services Coordinator
Susan Rinaldi, Long Term & Behavioral Healthcare Unit, Bureau of Medicaid, Agency for Healthcare Administration
The Department reserves the right to change the evaluators in its sole discretion.
In accordance with Section and 5.3, the persons selected by the Department as Negotiation Team members for the above referenced ITN are as follows;
Cindy Holland, MSW, Chief, Substance Abuse and Mental Health Services (Lead Negotiator)
Jackie Beck MSW, Mental Health Services
Michele Staffieri, Procurement Manager
The Department reserves the right to change the members of the Negotiation Team in its sole discretion.
FAILURE TO FILE A PROTEST WITHIN THE TIME PRESCRIBED IN S. 120.57(3), F.S., OR FAILURE TO POST THE BOND OR OTHER SECURITY REQUIRED BY LAW WITHIN THE TIME ALLOWED FOR FILING A BOND SHALL CONSTITUTE A WAIVER OF PROCEEDINGS UNDER CHAPTER 120, F.S.
Cynthia Scott Holland 6397 Mallard Trace Drive
Ta l l ahassee , F lo r ida 32312 [email protected]
( 850 )228 ‐0393
Qual i f i cat ions Summary: Human services leader with over 29 years of experience in increasingly responsible state government positions.
Strong knowledge of the State’s community substance abuse and mental health system and initial work experience at a developmental services facility, Tacachale
Ability to build consensus with all levels of stakeholders
Known for expertise in identifying, developing, writing and editing successful grants
Proven ability to work well with Boards, Committees, and other policy groups
Ability to research complex public policy issues and develop user‐friendly materials
Accomplished public speaker and trainer
Conduct independent special projects
Strong supervisory skills
Accomplishments:
Produce all types of public policy documents including grants, reports, press releases, and speeches
on behalf of the State’s Assistant Secretary for Substance Abuse and Mental Health.
Produced the State’s “green paper” on returning veterans with substance abuse and mental health needs, a cross‐agency document presented to former Governor Jeb Bush. Wrote a successful State Veteran’s Policy Academy application. Coordinated the development of a successful $1.8 Federal Substance Abuse and Mental Health Services Administration (SAMHSA) Grant for Veterans with SAMH Needs.
Facilitated a cross‐agency workgroup on Children’s Health Insurance for the Children’s Cabinet.
Developed the written report and presented the findings and recommendations to Lt. Governor Kotkamp and the Children’s Cabinet.
Served as a consultant peer reviewer for the SAMHSA ‐ Center for Mental Health Services Federal
Mental Health Block Grant Program.
Served as the Deputy Chief of Staff for Mental Health Transformation for the Department of Children and Families’ Secretary. Promoted involvement of mental health consumers and family members in all phases of the State’s Mental Health System Transformation.
Provided statewide oversight for the development of several new evidence‐based practices for adults with serious mental illnesses including: Supportive Housing, Supported Employment, 31 Florida Assertive Community Treatment (FACT) teams, Mental Health Clubhouses, and the Self‐Directed Care Program.
Chaired many committees including the legislatively‐mandated Supportive Housing Committee.
Provided oversight for the development of the Department’s Supportive Housing Strategic Plan and the Supportive Housing Guidelines for providers.
Represented the Department in the State’s Court proceeding with the Federal Department of Justice
case regarding individuals in the G. Pierce Wood Memorial Hospital. Served as one of the key witnesses in the final phase of the State’s win in the Johnson lawsuit.
Professional Experience: Chief, Substance Abuse and Mental Health Services, 2012 – Present, Department of Children and Families – Substance Abuse and Mental Health Program Office, Tallahassee, FL
Responsible for overseeing substance abuse and mental health services for over 556,000 adults and children with or at‐risk of mental health and substance use disorders in Florida. Provide leadership for development and implementation of program standards, evidence‐based practices, and clinical services and supports. Supervise approximately 20 professional staff.
Senior Management Analyst II, 2007 – 2012 Department of Children and Families – Office of Assistant Secretary of Substance Abuse and Mental Health, Tallahassee, FL
Serve as senior professional staff member working directly with the State’s top leader of Florida’s public substance abuse and mental health system. Conduct research and data analysis of complex public policy issues. Develop written reports and plans. Serve as the liaison to the Department’s Legislative and Communications Office. Develop press releases, articles, presentations and speech materials. Current projects include developing an annual report, promoting consumer and family involvement, and increasing employment for adults with serious mental illnesses through private and public linkages.
Deputy Chief of Staff for Mental Health Transformation, 2006 – 2007 DCF Office of the Secretary, Tallahassee, FL ‐
Appointed by former Secretary Lucy Hadi as Deputy Chief of Staff for Mental Health Transformation. Served as the leadership staff person charged with facilitating the State’s Mental Health Transformation to a person‐centered, recovery‐oriented system. Served as the Department’s liaison to the press on Mental Health Transformation. Developed a web‐site and conducted presentations and focus groups statewide to promote system change.
Federal Peer Reviewer, 2006‐ 2011, Consultant Position with the Federal Substance Abuse and Mental Health Services Administration (SAMHSA) – Center for Mental Health Services (CMHS), Rockville, MD –
Served as a federal peer reviewer for the Federal Mental Health Block Grant Program. Reviewed and analyzed federal grant applications and reports for assigned states to determine compliance with federal block grant requirements. Presented findings and recommendations at federal peer review sessions.
Chief, Adult Community Mental Health, 1997‐2006, DCF Mental Health, Tallahassee, FL – Responsible for overseeing $266 million budget and adult community mental health service over 150,000 individuals with serious mental illnesses in Florida. Provided leadership for program planning, implementation and monitoring of the state‐funded adult community mental health system. Supervised 13 professional staff. Implemented many new evidence‐based practices for adults with serious mental illnesses. Established and maintained working relationships with legislative staff, district representatives, community mental health executive directors, media, advisory groups, and individuals and families affected by substance abuse and mental health. Engaged in legislative activities, including review and development of substantive bills and budget requests.
Program Administrator/Acting Program Supervisor, Substance Abuse and Mental Health, 1993‐1997, DCF, District Mental Health Program Office, Gainesville, FL –
Responsible for the direction of the District 3 SAMH Program. Managed a $12 million budget and performance‐based contracts with ten community behavioral health providers. Supervised eight program specialists. Maintained working relationships with numerous stakeholders, staffed the District Mental Health Planning Council and Health and Human Services Board. Provided oversight for monitoring and licensing of public and private facilities.
Program Director, Substance Abuse and Mental Health, 1990‐1993, DCF, District Mental Health Program Office, Gainesville, FL –
Responsible for program operations of the District 3 SAMH Program. Managed a $10 million budget and performance‐based contracts. Supervised four program specialists. Conducted monitoring and licensing of public and private facilities.
Program Specialist, Substance Abuse and Mental Health, 1986‐1990, DCF, District Mental Health Program Office, Gainesville, FL –
Responsible for conducting program office activities in the District 3 SAMH Program. Served as a contract manager for community behavioral agencies. Conducted training and technical assistance. Conducted monitoring and licensing of public and private facilities.
Behavioral Program Specialist/Rehabilitation Therapist, 1983‐1986, DCF, Tacachale Center of
Excellence, Gainesville, FL – Served as Assistant Supervisor for 20 staff members in an institutional setting. Developed and implemented training programs for adults with developmental disabilities.
Education: Master of Social Work with honors, Florida State University Bachelor of Science in Psychology with honors, University of Florida
REFERENCES AVAILABLE UPON REQUEST
JACQUELINE A. BECK Office (850) 717-4325
Cell: (850) 728-8184
EDUCATION and CREDENTIALS:
Master of Social Work, Eastern Michigan University, Ypsilanti, MI April 1995
Circle of Excellence Award and National Dean’s List; 4.0 GPA
Mental Health and Substance Abuse; Administration/Clinical
Bachelor of Social Work, Northern Michigan University, Marquette, MI May 1985
Recipient of DCF Excellence in Quality Management Award, Leadership Focus, April 2001
Recipient of Florida Government Davis Productivity Award, December 2001 & October 2005
QUALIFICATIONS SUMMARY:
28 years in Behavioral Health Field: Management & Clinical⇒Geriatric, Adults, Adolescents
& Children; Developmental Disabilities; Co-ocurring Mental Illness and Substance Abuse
Quality Management/Improvement Focus
PROFESSIONAL EXPERIENCE:
Feb ‘02-present Dept. Chidren and Families, Mental Health Program Office, Tallahassee, FL
Section Chief, Mental Health Services (July ’11-present)
Provide clinical and programmatic expertise on statewide adult and children’s
mental health issues; identify, develop and implement evidence-based practices
for mental health; develop and convey written standards of care for mental health
services; evaluate mental health services; build collaborative approaches to assure
mental health practice and service effectiveness; review data and information to
monitor progress toward data driven community based system of care; provide
direction to Regional offices on mental health issues.
Bureau Chief, Adult Community Mental Health (May ’09-July ‘11)
Oversight in the development and implementation of recovery-focused,
psychosocial rehabilitation initiatives and mental health services for adults in the
State of Florida, including: Tempory Assitance for Needy Families (TANF) for
Mental Health, Federal Block Grant, involuntary commitment law and crisis
services, supported housing, supportive employment, Assertive Community
Treatment teams, Veteran’s issues, etc. This position includes engaging in formal
legislation processes; preparing and responding to requests for legislative
materials/analyses; providing technical assistance to Department Circuit and
program office staff; and DCF policy development.
Baker Act/F.A.C.T. Policy Administrator (Sept. 07-May ‘09)
Lead for development of policy, Florida Statute & Rule relating to acute care and
crisis services involuntary/voluntary examination, inpatient placement and
treatment and the Florida Assertive Community Treatment programs.
Government Operations Consultant III (July ’05- Sept. 07)
Quality Assurance/Sexually Violent Predator Program; Instituional Review
Board Member/Human Protections Administrator; Suicide Prevention
Coordinator of Clinical Services (Jan’03-July “05)
Manager of Clinical Unit that provides consultation and support to Mental
Health Program Office; Johnson lawsuit Coordinator; IRB Specialist
Beck Resume continued, page 2
Medical/Health Care Program Analyst (Feb’02-Jan’03)
Contract Manager; Develop Legislative Budget requests; Data collection, analysis
and presentations; Technical assistance to treatment facilites and community
mental health providers, district and central office; Acting Coordinator of Clinical
Services; Policy and program planning.
Nov’98-Feb’02 Dept. Children and Families, G. Pierce Wood Memorial Hospital, Arcadia, FL
Service Improvement Director (Operations Management Consultant Manager): (Oct’00-Feb’02)
Plan, Direct and manage all aspects of GPW based operational planning activities
associated with closure of hospital; supervise Performnce Improvement Director/
staff; Liason for DCF/GPW/ADM program offices, coordinating hospital based
joint efforts to reach targets associated with closure plans; Development of
comprehensive data collection system; collect and analyze data; Quality
Assurance/Improvement
Director of Service Team Coordinators (Mental Health Rehab. Sevrvices Director): (Nov’99-
Nov’00)
Supervision, consultation, monitoring, and training to14 Service Team
Coordinators and their professional interdisciplinary service teams on treatment
planning in terms of policy and good clinical practice for quality improvement/
assurance; Member of High Risk review committee; Acting Social Work Director
from Oct ‘99- Feb ’00
Assistant Social Work Director (DCF Standards Specialist): (June ’99-Nov’99)
Provided supervision for 7 Social Workers at State mental health facility;
Provided direct social work services
Social Work Supervisor (DCF Standards Specialist): (Nov’98-June’99)
Supervision for 5 Social Workers; Direct Social Work services; Quality
Assurance/Improvement Teams.
Oct ’90 – Aug ’98 Lenawee County Community Mental Health, Adrian, MI
Emergency Services Supervisor/Clinician II.: (’96-Aug’98)
Supervised/coordinated/provided crisis intervention/stabilization services for
adults and juviniles, including offenders; Conducted comprehensive clinical
assessments; Therapist adept in brief solution-focused therapy and Dialectical
Behavioral Therapy (DBT); Quality Assurance; Staff training
Clinical Specialist: (’95-’97)
Clinical supervision and leadership to Assertive Community Treatment (ACT)
Program, an intensive service team working with consumers ages 18-65 with
mental illness and substance abuse problems; Chairperson of Behavior
Management Review Committee and served on the Quality Improvement Council.
Specialized Residential Case Manager: (’90-’95)
Coordinated, monitored and implemented services in specialized Residential
facilities and community (geriatric, adult, co-ocurring, Developmental
Disabilities); trained residential staff; started agency’s first co-occurring
substance abuse and mental illness group.
Beck Resume continued, page 3
INVITED SPEAKER
June 30-July 2, 2004: Self-Determination & Mental Wellness Conference sponsored by the
Department of Children and Families.
August 5, 2004: Florida Substance Abuse and Mental Health Corporation meeting.
October 2, 2004: The annual “Rock Your Blues Away”: Mental Health Association of
Central Florida, Florida Department of Children and Families (Mental Health);
Advocacy Center for Persons with Disabilities; Florida Council for Community Mental
Health; Partners in Crisis; NAMI Florida; and the Florida Psychiatric Society.
October 25 and 26, 2004: Florida Coalition for Optimal Mental Health and Aging 7th
Annual Conference.
November 14, 15, 16, 2004: Mental Health Association of Central Florida’s annual
conference “Strengthening Lives, Strengthening Families, Strengthening Communities: Best
Practices in Mental Health and Advocacy for a Changing Economy.
Regional trainings held in Orlando (November 17, 2004), Tallahassee (January 19, 2005) and
Ft. Lauderdale (February 2, 2005).
February 25 and 26, 2005: Florida Statewide Conference on Recovery and Resiliency
sponsored by the Children’s Board of Hillsborough County.
February 28, 2005: Florida Alcohol and Drug Abuse Association and the Florida Juvenile
Justice Association’s 2005 Adolescent Treatment Issues Conference.
June 16, 2005: “Workplaces That Thrive” presentation at Department of Children and
Families.
July 20, 2005: The Voice Awards held in Los Angeles, CA, sponsored by Substance Abuse
and Mental Health Association. Department of Children and Families (Jackie Beck, DCF
representative) recognized for anti-stigma efforts.
September 21, 2005: Florida Suicide Prevention Conference sponsored by the Florida
Alcohol and Drug Abuse Association, the Governor’s Office of Drug Control, and Florida
Regional Community Policy Institute, “Putting Research into Practice.”
July, 2009: The DCF Child Welfare Training Series: Integrating Adult Mental Health with
the Child Welfare System.
March 10-12, 2010: National Alliance for Mental Illness-Florida First Consumer Conference
sponsored by the Department of Children and Families, “Trauma and Recovery.”
SUSAN ANNE RINALDI 1101 Dreamcatcher Court • Tallahassee, Florida 32311 • Phone: (850) 536-1946
PROFESSIONAL EXPERIENCE
Medicaid Healthcare Program Analyst 1999 – Present Bureau of Medicaid Services, Tallahassee, Florida
Highly administrative and professional position responsible for the Florida Medicaid Independent Laboratory Services Program, Freestanding Dialysis Center Services Program, and the Portable X-ray Services Program, duties include policy development, handbook updates, rule promulgation, management of laboratory codes in FMMIS.
Accomplishments include:
Developing an Invitation to Negotiate to procure statewide Medicaid laboratory services. Procured and managed a legislatively mandated Exceptional Purchase Contract; produced a
report to the legislature on the outcomes of that procurement. Issued legislatively mandated standards for Medicaid reimbursement of antiretroviral resistance
testing: recruited workgroup of physicians from DOH, University of South Florida, and private practice with HIV/AIDS specialties (adults, adolescents, pediatrics, obstetrics), as well as laboratory providers, lobbyists and recipient advocates; coordinated and led workshop.
Produced data for legislative inquiries and budget requests via Query Path.
Child Support Specialist 1998 – 1999 Lockheed Martin IMS, Tallahassee, Florida
Selected for case management team designed to implement a Child Support Enforcement contract with the Florida Department of Revenue, responsibilities and experience included case evaluation to determine the next appropriate action; paternity establishment; and orders of support, income deduction orders, as well as support enforcement.
Accomplishments include:
Co-developed the Customer Service call center. Worked with clients at the special needs table of the child support enforcement workshop held
at the Leon County Fairgrounds.
IVAX 1990 - 1997 Account Services Manager (Customer Service and Accounts Receivables 1995 - 1997) Zenith Goldline Pharmaceuticals, Fort Lauderdale, Florida
Responsibilities of Customer Service Manager expanded with mergers and acquisitions to include all aspects of accounts receivables including collections, payment posting, reconciliations and customer accounting, for a $650 million (up from $350 million prior to merger) pharmaceutical subsidiary. Recruited, trained, and managed supervisors and associates. Reconciled discrepancies through interacting with wholesale and retail customers, as well as internal departments; responsible for assisting internal and external auditors; produced weekly, monthly and annual reports and analyses.
Accomplishments include:
As Customer Service Manager, multi-company accounts receivables reconciled in 6 months. Designed reconciliation process, hired and trained 35 temporary staff in first 2 weeks, with 6
existing employees; maintained staffing level of 63 to reconcile accounts receivables; downsized department and hired 25 permanent staff from temporary staff; instituted standard operating procedures, job descriptions, performance measures.
Reconciled and maintained accounts receivables from 2 different corporate sites, New Jersey and Ft. Lauderdale, and 2 different computer systems, after several acquisitions and mergers.
SUSAN ANNE RINALDI PAGE TWO
IVAX Customer Service Manager (1992 - 1995) Goldline Pharmaceuticals
The IVAX acquisition of Goldline Laboratories resulted in a merger with Best Generics and annual sales of $250 million. Responsible for the Customer Service call center and customer correspondence. Emphasis on proactively identifying internal problems, issuing customer credits, account reconciliation, resolution of complex issues through extensive interaction with customers, inside and outside sales, distribution sites, marketing, regulatory, and finance staff.
Accomplishments include:
Developed, recommended and tested specifications of an integrated software system, for an AS400 computer, that facilitated processing credits and returns while allowing access to information on the sales, purchasing, regulatory, distribution and the finance levels.
• Developed and implemented an employee training module for use of a comprehensive software program designed to process customer requests, product returns and sales adjustments.
• Created a standard operating procedure manual in conjunction with a complex evaluation form to better reflect both company expectations and staff performance.
• Established internal communication and training program to continually educate staff on effective practices of customer service as well as the direction and programs of the company and industry.
IVAX Customer Service Manager (1990 - 1992) Best Generics, North Miami Beach, Florida
Created and implemented an effective customer service team, call center and support system with customized forms, standard operating procedures and policies to satisfy the performance goals of a company with annual sales of $25 million.
Accomplishments include:
Developed teams and standard operating procedures that successfully processed and closed a year’s backlog of recalls and other returns prior to a three month deadline, while staying current with incoming returns.
• Hired, trained, and then streamlined staff while improving staff efficiency and productivity.
Independent Sales Representative 1987 - 1989 Direction Dynamics, Self-Employed - Independent Sales Representative, Miramar, Florida Responsible for marketing various home furnishing manufactures to independent specialty retailers and department stores, primarily through cold calls and referrals. Sales territory extended from Fort Pierce to Key West.
Accomplishments include:
Performed regional and local market surveys, assessed market influences and presented appropriate product line proposals.
Maintained account records and inventories. Attended industry shows in New York and Miami to represent manufactures and introduce
their new products.
SUSAN ANNE RINALDI PAGE THREE
Retail Buyer 1977 - 1987 J. Byrons, Miami, Florida Graduated from J. Byrons buyer trainee program and promoted to retail buyer with increasing responsibilities over various product areas. J. Byrons was a (Florida based) department store chain with 63 stores throughout the State of Florida. Attended quarterly trade shows in New York to select hottest sellers from newest items and fine tune basic inventory.
Accomplishments included:
Increased sales of Stationary Department from $1.2 million to $5.3 million in the first three years; upgraded existing categories such as picture frames and photo albums, and introduced new and trendy or ‘hot’ items.
Developed sales plans with attention to seasons and promotions. Developed advertising budgets, agreements, and layouts. Negotiated best terms and product to support sales events and basic inventory. Developed inventory plans and store plan-o-grams for maximum sales. Traveled to stores to ensure merchandise displayed, pricing correct, sales staffed trained, as well
as to interact with customer base and check out competition. Traveled to vendors’ corporate offices for negotiations to secure the best: prices, payment terms,
freight costs, damage returns, promotion discounts or products, and advertising dollars
EDUCATION
B.S. Library Science and Education, Department of Library Science, College of Education; West Virginia Wesleyan College, Buckhannon, West Virginia. Received Teaching Certification
RESUME Gloria Crawford Henderson
6937 Grenville Road 850.717.4295 (w) / 850.284.4899 (m) Tallahassee, FL 32309 [email protected]
SUMMARY OF EXPERIENCES • Administrative and management level government experience • Public health care planning and administration • Public budgeting and management of financial resources • Certified contract manager • Strategic planning • Project management • Program evaluation • Policy research, analysis and proposal writing • Experienced supervisor and program manager • Adjunct Professor and Adult Education Instructor • Certified Life Coach
EDUCATION Master’s Degree in Public Financial Administration (MPA) Florida State University Bachelor of Science Degree with Certification Major: Political Science Minor: History Florida Agricultural and Mechanical University
PROFESSIONAL EXPERIENCE 2008-Present Florida Department of Children and Families
Government Analyst / Contract Manager Primary duties: Contract Management Coordinator of substance abuse and mental health (SAMH) veteran’s services Policy analyst for the Preadmission Screening and Annual Resident Review (PASARR) program Policy development (conduct research and write program proposals) Program planning, implementation and evaluation Rule promulgation Analyze legislation and budget proposals relating to SAMH program office
2004-2008 Infinity Realty Services of North Florida, LLC
Real Estate Broker/Owner Primary duties:
Assisted buyers and sellers with all details relating to residential and commercial real estate Property management
2002-2004 Florida A&M University
Governmental Relations Consultant Primary duties: Managed the University’s legislative program Staffed the Health Sciences Committee Developed grant proposals relating to student health services General oversight of relevant inter-governmental programs
1994-2002 Florida Department of Health Director, Division of Medical Quality Assurance (MQA)
2
Primary duties: Managed Florida’s health care practitioner regulation program Licensed health care practitioners Managed the investigation and prosecution of complaints filed against health care practitioners Developed legislative proposals and budget requests Supervised the MQA Revenue Forecasting, Collection, Budgeting, and Accounting Program
1992-1994 Florida Agency for Health Care Administration Director, Division of Health Quality Assurance Primary duties: Developed and implemented statewide health care reform initiatives Managed regulatory activities relating to health care facilities and services Administered Federal policies and regulations relating to Medicare and related quality of care issues Ensured Florida’s compliance with the Federal Health Care Financing and Administration contract
1990-1992 Florida House of Representatives
Staff Director, Committee on Business and Professional Regulation Primary duties: Supervised committee staff Developed policy proposals Conducted research and drafted legislation Audited agency implementation of legislation Worked with appropriations staff to develop fiscal notes for committee legislation
1989-1990 PRIDE of Florida, Inc.
Director of Market Research Primary duties: Researched, developed, analyzed, and interpreted market and trend data for specific industries Assisted in the formulation of overall marketing objectives, policies, plans, and budgets Participated in new industry planning and development activities
1988-1989 Florida House of Representatives
Staff Director, Committee on Emergency Preparedness, Military and Veterans Affairs Primary duties: Supervised committee staff Developed policy proposals Conducted research and drafted legislation Audited agency implementation of legislation Worked with appropriations staff to develop fiscal notes for committee legislation
1986-1988 Florida House of Representatives Staff Director, Committee on Children and Youth Primary duties: Supervised committee staff Developed policy proposals Conducted research and drafted legislation Audited agency implementation of legislation Worked with appropriations staff to develop fiscal notes for committee legislation
1985-1986 Florida House of Representatives Legislative Analyst, Committee on Corrections, Probation and Parole Primary duties: Developed policy proposals Conducted research and drafted legislation Monitored committee legislation
1983-1985 Office of the Governor
3
Office of Planning and Budgeting, Public Safety and Education Policy Units Primary duties: Developed the Governor’s budget recommendations Reviewed agency budget requests and authorizing funding shifts Drafted, analyzed, and monitored legislation relating to pertinent fiscal policy issues
1971-1983 Florida Department of Corrections
(Held various administrative and management positions)
Page 1 of 2
MICHELE A STAFFIERI (850) 997-6807 HOME ▪ (850) 717-4354 WORK ▪ (850) 491-9390 CELL ▪ [email protected]
344 E. DUCK POND DR ▪ GREENVILLE, FL 32331
EXPERIENCE 2007- present STATE OF FLORIDA – DEPARTMENT OF CHILDREN AND FAMILIES
SUBSTANCE ABUSE AND MENTAL HEALTH PROGRAM OFFICE
Operations Review Specialist (2011 - present)
Procurement Manager – Responsible for all aspects of procurement of goods and services for the Substance Abuse and Mental Health program office. Duties include adherence to all state, federal, and department policies and procedures in the development of solicitation documents, scheduling and facilitation of all procurement-related activities/meetings, receipt of proposals/bids, facilitation of the evaluation process, and posting of all necessary notifications to the State’s web-based procurement system.
Ensure timely completion of contract and procurement related activities. Develop procedures and protocols for the development of new projects.
Provide technical assistance and guidance to regional staff regarding contract management, service delivery, statutes, program guidelines, and data system issues. Assist regional staff with contracting issues to expedite resolutions and ensure timely payment to providers.
Research and develop reports as needed, respond to legislative inquiries, and overall tracking of contracts and procurements for headquarters and throughout the state.
Maintained contract management responsibilities from previous position, as detailed below.
Government Operations Consultant II (2007-2011) Contract Manager - Responsible for the development, management, and administration of substance
abuse and mental health program related contracts with private industry providers, governmental entities, and colleges/universities.
Contract management and administration duties include; participation in procurement of services; development of contract documents; monitoring and analysis of provider performance; review and approval of contract deliverables and reports for content and timeliness of submission; communication and coordination with program office staff; and ensuring that contract language is clear and concise to accomplish project objectives.
Fiscal duties include; invoice review and processing to ensure the submission of all necessary documents; reconciliation with the Department and State’s accounting systems on a regular basis; and ongoing analysis of fiscal activities to ensure project funding is spent appropriately and in a timely manner.
2004-2007 STATE OF FLORIDA - DEPARTMENT OF CHILDREN AND FAMILIES REFUGEE SERVICES PROGRAM OFFICE
Government Operations Consultant II (2006-2007) Contract Services Implementation Specialist - Primary focus of responsibilities include; analysis of
contract, data and provider performance; drafting new and editing existing contract language, addressing areas of concern with both the provider and Department staff; development of standard contract documents; and developing attachments and amendments as needed.
Lead developer of Refugee Services Desk Reference Guide designed to assist personnel with daily tasks and responsibilities of each unit with the program office, including invoice processing, contract management and grant management.
Responsible for identifying and addressing issues; development of financial and data analysis tools; participating in various special projects and administrative duties as needed.
Government Operations Consultant II (2004-2006) Contract Manager - Contract management activities include; contract development; budget/deliverable
negotiations; fiscal monitoring; invoice processing; and monitoring of provider performance. Generate reports, spreadsheets, and comparative analysis of provider performance, service delivery, and
fiscal expenditures. Contract comparison and financial analysis utilizing various resources such as historical information, client data, and performance data.
Effectively communicate with federal, state and local agencies regarding policies and procedures of both the Department and the federal grantor, the Office of Refugee Resettlement (ORR).
Page 2 of 2
2000-2004 STATE OF FLORIDA – DEPARTMENT OF ELDER AFFAIRS VOLUNTEER AND COMMUNITY SERVICES
Grants Specialist III (2003-2004) Senior Companion Program Director - Responsible for the management and administration of a federal
grant for a volunteer-based program providing services to elders in the community comprised of 10 volunteer stations and over 175 elder volunteers. Accountable for; contract/program development; contract compliance; fiscal monitoring; volunteer development/training; dissemination of information, policies and procedures of both the Department and the federal grantor, the Corporation for National and Community Services (CNCS).
Grants Specialist III (2002-2003) R.E.L.I.E.F. (Respite for Elders Living In Everyday Families) Program Coordinator – Accountable
for; oversight of volunteer-based respite program comprised of eight service contracts; program evaluation/development; fiscal administration; and program monitoring. Developed 50+ page Handbook for Managers outlining program policies and procedures, as well as volunteer management principles and practices.
Operations & Management Consultant I (2000-2002) – Responsible for the Management of 13 Alzheimer’s Disease Initiative (ADI) Memory Disorder Clinic contracts to insure compliance with statutes and regulations as well as organize and collect data into logical formats for presentations and documents in addition to providing daily consultation and assistance to management and staff in the administration and operations the initiative, including budget management and technical assistance.
EDUCATION/CERTIFICATIONS/AWARDS 2009 Florida Certified Contract Negotiator (FCCN) State of Florida 2008 Florida Certified Contract Manager (FCCM) State of Florida 2005 Davis Productivity Award- Hurricane Relief Efforts-Group Award 1996 B.S., Psychology- Florida State University
