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RFP Conference for Win7 QA 083012 Final 1 Win7 Project Team ADDENDUM #1 TO RFP #12430400CS Windows 7 Upgrade Date Issued: 8/31/12 1. Can you please confirm that staging will be performed on site at UCDHS? Yes. 2. How will the staged equipment be moved out for deployment? UCDHS will provide logistical support to move all equipment to the necessary locations. Vendor will be responsible for loading and unloading equipment to install. 3. Will handhelds be provided for asset tracking? No. a. If so, does the vendor need to provide them? Not Applicable b. If not, are all assets tracking manual? No. See Page 4 Discovery Expectations in RFP 4. What are the estimated times / level of effort for staging and install, respectively? Estimated install time for a WOW Cart is 2 hours Estimated install time for a Client Re-image is 1 hour Estimated install time for a Hardware Replacement (Monitor/PC/Cable Mgt.) is 1.5 hour 5. Can you please clarify what is meant by 2 days of support? Is that one tech for every “X” number of users 8 hours per day? UCDHS staff would be the initial point of contact for all technical issues for 2 days after deployment. Deployment Coordinator will be in close contact with vendor staff to remediate any post go-live technical issues related to the deployment. The vendor will need to provide as needed staff to support post go-live activities. 6. Will HIPAA certification is required? No. If so, is training provided by UCDHS? A short (1 hr) hospital sensitivity training will be provided by UCDHS to vendor staff. 7. If acceleration of the schedule is desired, what speed of rollout can UCDHS support? Pending equipment availability and access to patient areas, UCDHS can expedite rollout and site survey activities. 8. Please clarify the request for a fixed price, and whether pricing should be presented by total project cost, phase, milestone, or hourly rate? Fixed price should be represented for the Site Survey Activities related to 14,000 client workstations per timeline

ADDENDUM #1 TO RFP #12 430400 CS Windows 7 Upgrade …RFP Conference for Win7 QA 083012 Final 5 Win7 Project Team ¾ Mandatory immunity or declination Hepatitis B only for employees

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  • RFP Conference for Win7 QA 083012 Final 1 Win7 Project Team

    ADDENDUM #1 TO RFP #12‐430400‐CS Windows 7 Upgrade

    Date Issued: 8/31/12

    1. Can you please confirm that staging will be performed on site at UCDHS? Yes.

    2. How will the staged equipment be moved out for deployment? UCDHS will provide logistical support to move all equipment to the necessary locations. Vendor will be responsible for loading and unloading equipment to install.

    3. Will handhelds be provided for asset tracking? No. a. If so, does the vendor need to provide them? Not Applicable b. If not, are all assets tracking manual? No. See Page 4 Discovery

    Expectations in RFP

    4. What are the estimated times / level of effort for staging and install, respectively? • Estimated install time for a WOW Cart is 2 hours • Estimated install time for a Client Re-image is 1 hour • Estimated install time for a Hardware Replacement (Monitor/PC/Cable Mgt.)

    is 1.5 hour

    5. Can you please clarify what is meant by 2 days of support? Is that one tech for every “X” number of users 8 hours per day? UCDHS staff would be the initial point of contact for all technical issues for 2 days after deployment. Deployment Coordinator will be in close contact with vendor staff to remediate any post go-live technical issues related to the deployment. The vendor will need to provide as needed staff to support post go-live activities.

    6. Will HIPAA certification is required? No. If so, is training provided by UCDHS? A short (1 hr) hospital sensitivity training will be provided by UCDHS to vendor staff.

    7. If acceleration of the schedule is desired, what speed of rollout can UCDHS

    support? Pending equipment availability and access to patient areas, UCDHS can expedite rollout and site survey activities.

    8. Please clarify the request for a fixed price, and whether pricing should be presented

    by total project cost, phase, milestone, or hourly rate? • Fixed price should be represented for the Site Survey Activities related to

    14,000 client workstations per timeline

  • RFP Conference for Win7 QA 083012 Final 2 Win7 Project Team

    • Fixed price should be represented for the Deployment Activities related to 2243 client workstations per timeline

    9. Will the entire project is awarded to a single vendor? Yes.

    10. How does UCDHS want to be billed? (Weekly, monthly, by deliverables, percent complete other?) By deliverables

    11. Can you provide PC counts for all sites in scope for migration? See estimates

    starting on page 15.

    12. How many devices are new PC deployments versus upgrade of existing PC? See estimates starting on page 15.

    13. Will upgraded/re-imaged PCs require a full back up or image to be taken prior to

    migration? No.

    14. Is there an inventory or asset management tool in place that will be used to manage system inventories/surveys? See RFP, Page 4 Discovery Expectations

    15. The project background indicates the first phase as being 3000 machines configured

    primarily for Citrix, followed by a statement that these phases are to be completed by May 31. Are details available for the other phases? Does the scope of this RFP include only these 3000 machines or all 14000? 14,000 estimated for assessment and 2,243 for deployment of Windows 7.

    16. Will roles for solution design and other planning services be required, or has/will

    UCDHS handle application readiness, image readiness, and deployment readiness internally? This will be handled by UCDHS staff.

  • RFP Conference for Win7 QA 083012 Final 3 Win7 Project Team

    17. What specific tasks will the UCDHS provided staff (PM, Deployment Coordinator, Site Foremen) is responsible for? All roles will be responsible for the timeline, equipment logistics, 2 day post support coordination, quarantine and disposal logistics, communication, and assignments.

    18. At which site will the imaging center be located? Within a 10 mile radius of UC Davis Health System Sacramento Campus

    19. How many PCs will be imaged in the central location and how many will be imaged

    in place at the user’s desk? New PC’s will be imaged or handled within the UCDHS IS department on the Sacramento Campus. Re-image workstations will be handled onsite at the facility.

    20. Will any machines be pre-imaged by the manufacturer? Both vendor and

    manufacturer images will be handled during this project. Machines are being ordered pre-imaged but there may me situations where you may have to re-image.

    21. Are sample cut sheets and/or process checklists available for each of these work

    streams? • Replacement of a Wireless Cart: Yes. • Replacement of a Wall Mounted Desktop Workstation: Yes • Replacement of an Arm Mounted Workstation Monitor: Yes • Replacement of a Laptop: These will be replaced with a workstation. • Re-image workstation at designated location with New Windows 7 Standard:

    Yes.

    22. Are benchmarks and details for the image deployment processes available? See responses to questions 1-4.

    23. Have all applications been tested and packaged for redeployment, and if not, will this be responsibility of vendor? Yes.

    24. Does the Site Survey form include all software that the Vendor will be required to

    reinstall? No.

    25. Will all applications be installed automatically or will manual installation be required? Manual installation may be required. Most applications will be pre-identified.

    26. Regarding the 385 software applications mentioned in the RFP, will Vendor be

    responsible for validation and installation of all of them? No

    27. Are benchmarks and details for the user data migration process available? No data migration for deployment phase.

  • RFP Conference for Win7 QA 083012 Final 4 Win7 Project Team

    28. Is there any type of disk or data encryption running on the PCs? Will this need to be

    installed and configured on the new PCs? Yes. It will automatically be configured.

    29. Will the Vendor be responsible for any shipping or transportation of equipment? If so, please explain. No. UCDHS will handle all logistics related to transporting the equipment.

    30. Is a technician required to be on-site at every location for 2 days of post-deployment

    support, or can this be provided via phone or support ticket? See responses to questions 1-5.

    31. Is the Vendor expected to have a Site Lead at every location? No.

    32. Will hardware upgrades such as installing memory are required? Yes.

    33. What UCDHS medical clearances are required for vendor staff?

    UCDHS HEALTH CLEARANCE CRITERIA Mandatory MEASLES (RUBEOLA) Criteria:

    Proof of immunity to measles. Acceptable criteria: Positive serology for Antibody to Measles is required (copy of lab slip)

    OR Documentation of TWO measles shots in a lifetime.

    Mandatory RUBELLA (GERMAN MEASLES) Criteria:

    Proof of immunity to Rubella. Acceptable criteria: Positive serology for Antibody to Rubella is required (copy of lab slip)

    OR Documentation of TWO immunizations for Rubella (MMR, MR, Rubella Immunization).

    Mandatory immunity or declination VARICELLA (CHICKEN POX) Criteria:

    Proof of immunity to Varicella. Acceptable criteria: Varicella (VZ) by serology, not history (copy of lab slip)

    OR Or two Varivax injections – will be given quarantine policy if non-immune.

    Mandatory immunity or declination MUMPS

    Proof of immunity to Mumps. Acceptable criteria: Documentation of TWO MMR’s in a lifetime

    OR Positive serology antibody for mumps (copy of lab slip) Or can sign a declination at EHS

  • RFP Conference for Win7 QA 083012 Final 5 Win7 Project Team

    Mandatory immunity or declination Hepatitis B only for employees at risk of Blood borne exposure – (exception - volunteers are not eligible, only if in CLA class)

    EHS requires all three (3) doses of Hepatitis B vaccine. …..

    EHS requires a Hepatitis B surface antibody test (CDC states a quantitative number value of ‘10’ represents life time immunity – lab values that are positive – may or may not reflect this)

    RECOMMENDED - TDAP (once in a lifetime booster for Whooping cough)

    OR - signed declination in EHS - Mandatory Antibody only for employees at risk of Blood borne exposure C Tested by serology (This does not preclude the employees or volunteers ability to work if positive – stays confidential)

    Mandatory Tuberculosis (TB) Criteria: Evidence of 2 step PPD skin test results within the last 3 months (One test can be accepted within 1 year the other within 3 months, or a second PPD can be placed day of health exam in EHS) OR

    Or Quantiferon lab result within 1 year will be accepted, but a PPD skin test will be placed the day of health exam in EHS) If individual is already PPD Positive: Evidence of a chest x-ray within the last 3 months and interview the participant for TB symptoms (symptom interview).

    You are not cleared to work until a 2-step is completed. If tests are not obtained before the day of your health exam, this will cause a 14 day delay. After a PPD skin test is placed then read, the second PPD cannot be replaced for 7 days after the first read date. Having this done prior to your arrival will expedite your health clearance so you can start work. TB clearance is required annually for all health care providers by either a skin test or a symptom interview. Mandatory Seasonal Flu vaccine – is offered yearly Evidence of vaccination from elsewhere or vaccinated here at EHS/UCDMC OR Declination Revised 2/29/2012 health clearance Criteria

  • RFP Conference for Win7 QA 083012 Final 6 Win7 Project Team

    34. What specific criteria will be measured in the quality points scoring matrix related to:

    • Service Features Meet: Our concern is that employees provided by vendor have transportation issues getting to the sites required or employees call in sick or quit. How will the vendor handle these types of employee issues. Because of the background and health requirements, if employees fall out this can impact our timeline. Your proposal to mitigate will be evaluated

    • Project Management Timelines Meet: Vendor must provide details as to how you’ll be able to provide resources and back-up resources to assist UCDHS in meeting the timelines. This project must have all dates met as noted within this RFP the dates cannot be extended.

    • Completion of RFP: All questions within RFP are answered.

    (Begin Q&A during Conference Session)

    35. When the assessment is being performed for each PC, can you clarify that only the targeted PCs are to be completed (imaged/configured)? There is an assessment that will involve approximately 14K units; however, only 2243 of those 14K units will need to have the Win7 install done.

    36. Do we have to transport equipment? And who will assist with logistics? Do we need to factor that in? Equipment will be transported to each site utilizing UCDMC resources. We will have a Project Manager (PM) and Project Coordinator who will be responsible for ensuring logistics of equipment and other areas of concerned are completed. The PM will ensure oversight of the Windows 7 completion with the vendor.

    37. How are we to determine the priority of getting the machines upgraded? A list of

    locations will be provided. However, the Primary Care Network Clinics which are housed in locations as far as Davis, Folsom, Roseville, at times 75 miles from the center which is the Medical Center campus, will have priority.

    38. Should the vendor make schedule? The PM will have the oversight of the project

    and will be the one to ensure prioritization is correct. Sites at the same location, such as Folsom, can be completed on the same day or set of days, and then as the outliers are done, the other sites are completed related to their proximity to the Medical Center campus.

  • RFP Conference for Win7 QA 083012 Final 7 Win7 Project Team

    39. When on site and doing the deployment, who should the vendor’s staff speak to if they have any questions regarding inventory? UCDHS will assign a “foreman” and/or a support person who will be on hand to assist with the site project completion at each site. The vendor will ALWAYS be working with a UCDHS foreman and/or support person and will not be required to be unaccompanied at a work-site.

  • RFP Conference for Win7 QA 083012 Final 8 Win7 Project Team

    40. What is the survey about? Can you tell us a little more? Survey is to review counts in

    each building of what we have on hand. We know we have approximately 14K units and need that information to be validated. It will also allow for the target PCs that are to be installed with Win7 to be validated. Anything that is found outside of the original survey should be included in the vendor survey.

    41. During the project, what if vendor staff runs into problems with people in the clinics asking why some are getting new PCs and some isn’t? What should we say? We acknowledge that may be the case as the Medical Center is attempting to phase one Windows 7, but to only the identified units based on the initial assessment. Best thing would be to let the person know you are there to assist with the installation process, but any questions or requests regarding equipment needs can be directed to the PM or the foreman on site.

    42. For project - if there is faulty hardware or other items, who is responsible for getting

    it fixed? Is that the vendor responsibility? The equipment we are asking to be installed is new – out of the box equipment, equipment that is re-imaged may require additional memory to be installed. However, if there is a problem with the new or existing equipment, please notify the PM or the site foreman.

    43. How difficult is this going to be in terms of the install and what is expected at each

    site? Will it be the same? No, some of the installs will run fairly quick. For example, the Rancho Cordova site has a brand new clinic. The 24” monitors are already there for the most part and it would be a re-image for the Windows7 project. Additionally, in other clinics, there are mobile units that need the 24” monitored and then there are wall mounts that will need the 24” monitor. Everything is pretty standardized. The wall mounts are the same – however, we will provide training and there is a cable management standard which needs to be followed. Training will be provided on that also.

    44. How do you do asset do your asset management? Manually or auto? What do you

    use? We do have a database that houses the information and a barcode system is used to track serial numbers. For this project, there is an ID number associated with the serial number and the plan is to move off the old serial number (aka old equipment) and enter the new serial number that the vendor staff will be installing. That way the asset has the existing location and ID number associated with the new equipment. This allows us to track each item via our asset management system. As much as possible, we will also have serial numbers pre-loaded for the work sites.

  • RFP Conference for Win7 QA 083012 Final 9 Win7 Project Team

    45. Who is responsible for the data entry of these items into your database? The PM will

    have ultimate responsibility that the assets have been accounted for after the work has been done by the technician.

    46. How do you capture serial numbers? We use the barcode system and match them with the machine ID numbers to tell us where each unit is located and to which department it is assigned.

    47. How are we supposed to remove equipment? Are we responsible for doing

    disposal? Disposal is not required by vendor. Vendor staff will assist with moving old equipment, along with the assigned foreman, back to the Medical Center van/truck so it can be disposed of properly by UCDHS.

    48. So, during the assessment process, vendor only captures machine ID and helps to

    ensure serial number is matched? Yes and training and a training example will be given to the vendor staff so they can refer to it at the site. For example, when they are installing a unit, they need to assist with the asset management part by appropriately labeling the unit they are working on based on the serial number and the old equipment that was there. A foreman will be able to ensure this gets done and assistance is given as needed.

    49. Will training be provided on installation and labeling? Yes – and once the vendor

    staff see the ease with getting it done, it should not be too much of a time factor. There will also be visual aids to assist them with ensuring it is done correctly.

    50. Need to clarify the timeframe please. On RFP it states 14K PCs and only 3Ks this

    phase. Should timeline be for 14K or 3K to be done in May? You need to be able to portion out the project. The 14K involved is the survey part. We are asking your proposals to let us know how and for how much you are going to be able to assess approximately 14K units in the Health System. Your list will be a validation or used to validate the Health System survey. The other part is the install of Windows 7 on 2243 units. We do not expect all 14K surveyed units to be upgraded to Win 7 by May. That will be a future project.

  • RFP Conference for Win7 QA 083012 Final 10 Win7 Project Team

    51. Example of the Environments broken down per ARE standards: • Clinical environment: machines that are locked down and have only

    standardized apps. • Administrative environment: machine not locked down; more application

    diversity such as MS Office and a few others that are needed for office/administrative support.

    • Research environment: applications that may be specific to a grant that is being worked on; more diversity of what is installed and even what is connected to the machines.

    Note: 1st phase for Win 7 install is to target only the machines in the clinical environment – the ones that are locked down and tightly controlled. However, the survey/assessment is to look at computers/machines that are in all three environments.

    52. Do we need to be concerned or provide for HIPAA Certification? No, HIPAA is not required as vendor staff will not have access to patient or employee PHI. There may be an “Environmental Sensitivity” training or review. For example, if a vendor staff person is in a room installing a monitor and suddenly a patient walks in, they should ensure the area is fairly safe (no tools lying about) but they need to know to walk out as soon as they can. Same with being asked questions by patients, they need to refer those questions to the appropriate clinic staff.

    53. Will there be guidelines for personnel requirement? Skill set that is required? Do you have an idea of how many people we need to provide to get the project done? This will be referred to the PM, but know that some of the work can be done in parallel time. In other words, a survey can be done at a site and as an identified unit needing upgrade has been surveyed, the vendor staff can continue working on the survey and another vendor staff can start on the install/imaging.

    54. Can this project go as fast as the vendor is able to support it? If it can be done in 1

    day for assessment and 1 day for remediation? Or will equipment needs make it longer? (Identify barriers) There are some things that we may need to do a work-around: • Scheduling – availability of site. Understand that these are patient care areas and

    the staff needs to have the units available when treating patients during the day. We may need to focus on after clinic hours and weekend hours for vendor staff scheduling.

  • RFP Conference for Win7 QA 083012 Final 11 Win7 Project Team

    (Question 54 continued)

    • Personnel – availability of off-site people associated with leased buildings. If we need to access after-hours and weekend hours, we may be at the restrictions of when the responsible building coordinator (for leased buildings). Buildings at the Medical Center campus should not be an issue regarding access.

    55. Can you clarify the working hours again? And what about when surveys are done? Preference is for the installs to be done after hours and weekends so as not to impact patient care and to minimize vendor traffic when patients are present. Surveys will vary by location and clinic requests. Most clinics are operational Monday thru Friday with staff arriving at 7am and not leaving until 6pm in most instances. Please understand that the workstations which need to be upgraded can be critical to the staff that does patient care functions so we really need to remind all of you to have operational sensitivity in mind. We need the job done, but we need to also minimize any disruption to our patients.

    56. Can we clarify that you are going to provide 2 people to each site – a team – with one site foreman? Yes

    57. What does the site foreman do? A site foreman will be someone from UCDHS IT Department (Client Services) who has experience and knowledge with the area to which your vendor staff will be assigned. They will also have good working knowledge of Health System operations and procedures. They will be familiar with people and locale. Their primary role will be to assist with transition and help with implementation. They will also ensure that new equipment is distributed and old equipment is removed and inventory is tracked. Vendor staff needs to be able to work with the foreman to ensure the work gets done and the area is kept clean and professional from start to finish.

    58. How will you ensure equipment availability? Site foreman will arrange to have equipment delivered to site when vendor staff is scheduled to be there for the install. Movement of equipment is not vendor’s responsibility. Removing equipment from van/truck, unboxing, labeling, installation moving old equipment and boxes back to van/truck with foreman will be some of the expectations of the vendor staff. The PM will have overall responsibility for ensuring the scheduling of equipment in accordance requirements.

    59. If start date for implementation is at the end of September, when is the Health System planning to order the equipment? There is already some equipment on hand that has been identified for a few of the PCNs, but the bulk of the

  • RFP Conference for Win7 QA 083012 Final 12 Win7 Project Team

    equipment will be purchased and delivery will be requested so vendor staff will be able to do their part with the install. Please note that the dates listed in the RFP are critical. Vendor must be able to meet those dates.

    60. What work has been done already for site surveys and applications and compatibility assessment for 14K computers? For targets of this RFP, the application testing will be complete as of today (8/30) and validation will be done. This is strictly in the environment defined earlier as “clinical”.

    61. Regarding the surveys, will it be the same as what the Health System has used? Are we to develop a different survey tool? Should the vendor staff speak to the user? It will be the same tool we used for our assessment. Simple and easy to use with a comments section. Training will be provided. Vendor staff should to speak to user regarding knowledge of applications on system. There can be several users assigned or logging in to one computer during the different shift changes. We want physical verification on the computer of the applications and items connected to the computer.

    62. Are you providing the tool for inventory? Provided via Altiris. However, there will be outliers, especially in the research areas which are why we want each system to be looked at separately.

    63. What happens if they have a special app? And sometimes people will complain about an application missing? What should we do? Nothing. You need to install what we give you and we will service the end-user as a separate issue. We do store the old machines for about a week in case that scenario occurred.

    64. Will you also be looking at equipment attached to the computers? Vendor staff will be asked to note in the comments area anything that is attached to the computers as part of the survey.

    65. How do we determine the start date of the project? Refer to RFP dates.

    66. How should we present our RFP (format)? What do you want it to look like? Note on page 15 and ensure that each individual section has a reply.

    67. Clarification for 1st phase, there is not new software to install? Just image? Yes

    68. Clarify fixed price? There might be other machines after assessment and how do we address these? Use the number of 2243 systems for the install (see

  • RFP Conference for Win7 QA 083012 Final 13 Win7 Project Team

    estimated charts at the end of this document). You can submit a per unit price for assessment part and a per unit price for the install piece. Keeping in mind a Not to Exceed Amount. If vendors identify an additional amount of workstations that need to be upgraded, that will be evaluated by the PM and a Change Order can be issued.

    69. How long should it take to do assessment? Is there facility, location factors to consider? An example is the “O” street clinic. 105 units were assessed by 2 staff in 2 hours. However, keep in mind research areas may take longer and that the staff involved were familiar with the Health System buildings and personnel.

    70. Clarify please that the scope is to assess all equipment? Including research? But remediation is only PCNs? Yes, but we need to clarify that it is not just PCN’s – remember it is the computers and systems in the “clinical environment” referred to earlier.

    71. Site survey forms – will it be sufficient for all equipment or is something special needed? Form is standardized. Nothing needs to be changed on it and the vendor survey will be used to validate the Health System survey.

    72. Since this is a fast timeline – can the survey be postponed in research areas? Can we work on the other faster to survey areas, do upgrade/installs and then finish up with research areas? Yes, but to qualify that, the vendor needs to work with the assigned PM who has oversight and final say on the schedule.

    73. Clarify – do you want total cost or cost per unit? At this point, vendors should look at this as cost per unit. This way, if there is change in machines affected/needing upgrade, it allows for flexibility.

    74. Health System staff were able to do it quickly because they know the area, will you provide some training and assistance. Yes – and floor plans can also be referenced for direction.

    75. Will there be a foreman or responsible person available during assessment/survey period? Yes

    76. Can we give price for assessment that is fixed and then price per unit? We would need to look at UCD current assessment. Need numbers for each site so we know how to schedule FTE. The premise for the survey was to allow validation of the Health System’s numbers. See Page 15 for estimates.

  • RFP Conference for Win7 QA 083012 Final 14 Win7 Project Team

    77. Clarify foreman availability during install? How can we make sure that UCD is

    coordinated? This project needs to get done. The PM assigned knows the need to have it done; the PM will ensure that staff is available to get it done with the vendors and that the equipment is also available at time of scheduled install.

    78. Travel site to site is vendor’s responsibility? Yes

    79. On pricing – how will this be awarded? See Page 15 of RFP.

    80. Price perspective – how does it look like or how should it look like? Price per unit per target machine; or price per unit per assessment of each machine, etc. Also, everything needs to be built into that unit cost (travel, training, etc.). Adjustment will be made as needed in case other units are found.

    81. What is availability of locations? PCNs will be most difficult due to patients being seen. Coordinate with site coordinators, PM and principles to get items done. Mainly after hours and weekends.

    82. Are we installing image? Yes

    83. When? At time of each site for the PCN phase (via thumb drives) approx. one hour. For subsequent phases – will move to have them preloaded – need help with adding to domain and getting the printers in.

    84. Quality points matrix – need clarification regarding service features and timelines. Will that be answered in the questions? See question 34 for response.

    85. Procurement side question….this needs to be a mandatory meeting for qualified vendors, correct? Only vendors here can bid from this point forward? Yes – and the sign in sheet verified attendance.

    86. During the site survey part of the project, will there need to be a representative from UCDHS present at all times? Or will the vendor technicians have access to these sites on their own? Yes, a UCDHS staff will have to be present at all times. And no, vendor staff cannot have access to the sites on their own.

    NOTE: MORE QUESTIONS & ANSWERS ARE AT THE END OF THIS DOCUMENT

  • RFP Conference for Win7 QA 083012 Final 15 Win7 Project Team

    This is an estimate only:

    Phase 1 Deployment & Site Survey:

    Department Total Upgrade Re-Imaged

    Admin

    Workstation

    Clinical Workstation

    WOW Re- Imaged

    CW

    W7 OS No

    Change

    Mac Tablet

    W2000

    PCN – 01/01/13

    Auburn Bell 105 56 13 69 27 6 3

    Auburn Professional 41 19 7 26 10 5

    Carmichael 131 68 15 83 37 6 5

    Davis Covell 117 51 24 75 35 4 3

    Elk Grove 160 72 27 99 7 9 45

    Folsom 1370 Prairie City Rd 57 28 5 33 21 3

    Folsom Turnpike 68 Specialty 79 39 7 46 22 8 3

    Folsom Turnpike 162 83 41 13 54 21 6 2

    FSSB 302 242 44 286 1 12 1 2

    J Street Clinic Sports Medicine

    200 116 41 157 26 7 10

    Natomas 12 8 8 4

    O Street 72 33 14 47 19 4 2

    Placer Health 160 95 5 100 32 27 1

  • RFP Conference for Win7 QA 083012 Final 16 Win7 Project Team

    Rancho Cordova 141 17 59 76 17 3 44 1

    Rocklin 12 11 1 12

    Roseville 143 157 91 12 103 42 6 6

    VA 25 14 11 25

    PCN Total 1854 993 306 1299 317 101 133 2 0 2 0

  • RFP Conference for Win7 QA 083012 Final 17 Win7 Project Team

    Phase 1 Deployment & Site Survey:

    Department Total Upgrade Re-Imaged

    Admin

    Workstation

    Clinical Workstation

    WOW Re- Imaged

    CW

    W7 OS No

    Change

    Mac Tablet

    W2000

    HBC 03/01/13

    Ambulatory Care Center 1806 1328 206 1534 227 17 21 2 1 4

    Bulkley 80 42 19 62 10 8

    Cadillac Drive 46 7 20 27 15 4

    Cancer Center 428 281 89 370 29 19 7 1 1 1

    Cannery 285 189 47 236 44 2 1 2

    Colusa 5 4 4 1

    Cypress 319 197 67 264 36 5 8 1 2 3

    Glassrock & UPA 422 231 86 317 82 17 2 1 1 2

    Jackson 4 (Cares) 106 105 105 1

    Same Day Surgery Center 50 20 3 23 7 14 6

    HBC Total 3547 2405 537 2942 451 82 49 2 8 3 10

    Hospital 05/01/13

    Davis Tower 478 226 69 295 48 28 88 1 1 14

    Main Hospital 1864 856 325 1181 234 186 182 29 1 53

    Pavilion 881 159 378 537 33 13 298 1

  • RFP Conference for Win7 QA 083012 Final 18 Win7 Project Team

    Hospital Total 3223 1241 772 2013 315 227 568 31 2 67 0

    Total Phase 1 8624 4639 1615 6254 1083 410 750 35 10 72 10

    Note: Phase 1 & Phase 2:

    • Reimaged machines require a new monitor to be put in place. • No Changes to machines will also require a new monitor to be put in place.

  • RFP Conference for Win7 QA 083012 Final 19 Win7 Project Team

    Phase 2 2013-2014 Site Survey:

    Department Total Upgrade Re-Imaged

    Admin

    Workstation

    Clinical Workstation

    WOW Re- Imaged

    CW

    W7 OS No

    Change

    Mac Tablet

    W2000

    Admin

    AMBCO 4 3 1 4

    Alhambra Cannery 49 15 31 46 3

    ASB 906 300 356 656 4 10 7* 11 8 8

    Broadway 703 334 323 657 1 33 9 1 2

    Davis 1 26 11 15 26

    Davis 2 2 2 2

    Davis Temp 1 1 1

    Dispatch 2 1 1 2

    Donner 1 19 18 18 1

    Educational Building 233 134 86 220 10

    Fitness Center 2 2 2

    Fleet Service 1 1 1

    Grange 57 36 17 53 4

    Home Health 99 49 14 63 36

    House Staff Building 77 44 26 70 6 1

  • RFP Conference for Win7 QA 083012 Final 20 Win7 Project Team

    Imaging Center 7 7 7

    Jackson 2 42 39 1 40 2

    Jackson 3 23 14 2 16 5 2

    Jackson 5 26 18 6 24 1 1

    Medical Records Building 290 116 136 252 2 29 7

    Medical Support Services 5 2 3 5

    MIND 311 280 11 291 9 11

    Patient Support Services 589 422 146 568 9 1 2 5 3 1

    Sherman 145 81 41 122 22 1

    Surge 1, 2, 3 25 23 1 24 1

    Ticon I 39 28 10 38 1

    Ticon II 179 137 28 165 11 2 1

    Ticon III 133 102 19 121 5 6 1

    Trailer 35 33 2 35

    Warehouse 18 11 5 16 2

    Western Fairs Building 9 8 1 9

    Wong 71 21 49 70 1

    Central Plant 1 1 1

    County Morgue 1 1 1

    Admin Total 4130 2294 1332 3626 22 12 21 26 42 12 11

  • RFP Conference for Win7 QA 083012 Final 21 Win7 Project Team

    Department Total Upgrade Re-Imaged

    Admin

    Workstation

    Clinical Workstation

    WOW Re- Imaged

    CW

    W7 OS No

    Change

    Mac Tablet

    W2000

    Research

    Campus TB 14 6 4 10 4

    CTSC 185 116 53 169 10 1 4 1

    Genome Biomedical Sciences 170 131 30 161 1 7 1

    Med Science 12 10 2 12

    Oak Park 77 63 8 71 1 2 2 1

    Pathology 91 68 23 91

    Research 1 54 46 7 53 1

    Research 2 59 46 9 55 1 3

    Research 3 133 105 19 124 1 37 1

    Research Park 21 19 2 21

    Shriners 22 19 3 22

    Specialty Testing Center 113 89 11 100 1 2

    Tupper Hall 222 172 29 201 2* 18

    UCD Campus 3 0 2 1

    UCD Off Campus 21 2 2

    Research Total 1178 894 200 1094 2 12 0 6 45 4 3

  • RFP Conference for Win7 QA 083012 Final 22 Win7 Project Team

    Total Phase 2 5308 3188 1532 4720 24 24 21 32 87 16 14

    Asterisk (Not W7 but do nothing 1 each added to total)

    Equipment Break Down

    Department Total Upgrade Re-Imaged

    Admin

    Workstation

    Clinical Workstation

    WOW Re- Imaged

    CW

    W7 OS No

    Change

    Mac Tablet

    W2000

    Phase 1 Total (2012-2013) 8624 4639 1615 6254 1083 410 750 35 10 72 10

    Phase 2 Total (2013-2014) 5308 3188 1532 4720 24 24 21 32 87 16 14

    Project Total 13932 7827 3147 10974 1107 434 771 67 97 88 24

  • RFP Conference for Win7 QA 083012 Final 23 Win7 Project Team

    SECOND BATCH OF QUESTIONS RECEIVED 8/31/12: A1. Are there any network limitations for reimaging/configuring units? No issues A2. Does it vary per location? No issues A3. Is the vendor responsible for asset management and what does that look like? Regarding sire survey there will be a blank form as provided as part of the RFP to be completed for each workstation. This completed site survey will also then be used to replace or reimage. New serial number would be noted and model type if replaced. A4. Will our techs be responsible for manually entering the inventory at each site? They may be asked to assist with this process. A5. Can that process be automated using handhelds? No A6. Can UCDHS support a faster completion date if the vendor can speed up the delivery timeline? Yes, if we have necessary access to these locations, no disruption of work environment for staff at these locations and replacement equipment is available. A7. Are there any bandwidth limitations for UCDHS? No A8. What existing contracts are you referring to in the RFP? This question is unclear. The word contract that is being used throughout RFP is regarding to the vendor that would be awarded this RFP contract.