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Skype Videoconferencing
ADC WORKSHOP- NOVEMBER 30, 2011
WHAT IS SKYPE?
Voice over Internet Protocol (VoIP) or just plain web video call conferencing
Allows you to conduct a phone call or videoconference with anyone in the world for FREE
All that is required is a computer with a microphone, web camera and an internet connection
ADC WORKSHOP- NOVEMBER 30, 2011
WHO USES SKYPE?
30 million users are logged into Skype at peak times
An average of 145 million Skype users were connected each month in the 4th quarter of 2010
Skype can be used for free voice calls, but 42% of Skype users use Skype for videoconferencing
There are other players in the market with similar features as Skype, but Skype is the leader at this time
ADC WORKSHOP- NOVEMBER 30, 2011
WHY USE SKYPE?
Skype can be used for phone calls or free video conferencing with anyone who has a computer - anywhere in the world
Provides an opportunity for “face-to-face” meetings when visiting with a constituent in person is not feasible
Allows you to gain the benefits of seeing a constituent’s reaction through body language and facial expressions that is sometimes missed when conversing over phone or via email
ADC WORKSHOP- NOVEMBER 30, 2011
HOW DO I GET STARTED WITH SKYPE? The Skype application may be downloaded for FREE at
www.skype.com
Once downloaded, start Skype and add your prospects and constituents as contacts
Contacts can be searched by name and location Contacts can provide you with their “Skype Name”
Select “Make a Video call” and you are on your way!
ADC WORKSHOP- NOVEMBER 30, 2011
HINTS, TIPS, AND OTHER NOTES
Be sure to have the latest version of the software downloaded (you will be notified by Skype any time there is a new version to download)
Note that there is a slight delay in the communication - you want to be sure to allow the other party to finish what they are saying before you respond or you will not be heard
Consider the constituent’s or prospect’s comfort level with technology when recommending a Skype conference call
ADC WORKSHOP- NOVEMBER 30, 2011
