Adasa Edwards -Project Proposal-mba Inventory Managment

7/26/2019 Adasa Edwards -Project Proposal-mba Inventory Managment

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PROJECT PROPOSAL COVER SHEET

(to be completed by the student)

AIB student ID number: A001213028

Student name: ADASA EDA!DS

Adela"de#D$#%each"n& S'$ * I+E! ED,'A%I- $I.I%ED

'ourse#spec"al"sat"on: .BA ($+IS%I'S A-D S,//$ 'AI-

Subect matter:

("e h"ch subect 4rom the.BA course "s the /roect

/roposal

S,//$ 'AI- .A-A+E.E-%

-B: I4 you are do"n& a spec"al"sed .BA the Subect most related to the /roect /roposal

.,S% be related to the area o4 spec"al"sat"on "n order to rece"5e the spec"al"sed de&ree

%"tle:An "n5est"&at"on "nto the In5entory .ana&ement Systememployed at 6ennscott $"m"ted

ord count: 179

DE'$A!A%I-

By subm"tt"n& or caus"n& th"s document to be subm"tted you the abo5e;named student

con4"rm that:1 ou understand the conse<uences o4 pla&"ar"sm and con4"rm that you ha5e not

pla&"ar"sed any other person=s or> "n th"s /roect /roposal and e?cept here

appropr"ately ac>noled&ed th"s /roect /roposal "s your on or> has beene?pressed "n your on ords and has not pre5"ously been subm"tted by anyone else

'E'6$IS%

/lease complete the 4ollo"n& chec>l"st be4ore subm"tt"n& th"s /roect /roposal:

a5e you completed all sect"ons o4 th"s co5er sheet@

a5e you adhered to the ord l"m"t (not"n& that penalt"es "ll apply "4 you do not)@

here the research proect "s based on an or&an"sat"on ha5e you obta"ned ther"tten consent o4 the author"sed person "n that or&an"sat"on and attached the letter

o4 consent to th"s /roect /roposal@

Is your document "n ."croso4t ord= 4ormat@ AIB "ll not accept any other

4ormats

Is your document sa5ed as CStudent ID our *"rst -ame $ast -ame /roect

/roposal@ *or e?ample the document "s sa5ed "n the 4ormat CA00172807 Fane

'"t"Gen /roect /roposal



/!FE'% /!/SA$ !ESEA!' E%I'S SEE%

(to be completed by the student)

AIB student ID

number:

A001213028

Student name: Adasa Edards

/roect t"tle: An "n5est"&at"on "nto the In5entory .ana&ement Systememployed at 6ennscott $"m"ted

/lease anser the 4ollo"n& <uest"ons read the eth"cs declarat"on and subm"t

"th the /roect /roposal es -o

!IS6 *A'%!S

o Does the proect "n5ol5e e?per"ments or "ntrus"5e procedures on human

subects@

H

o Does the proect "n5ol5e ch"ldren or youn& people@ H

o 'an the proect cause phys"cal or mental harm to the part"c"pants@ H

o 'an the proect cause any con4l"ct o4 "nterest say here there "s adependent or une<ual relat"onsh"p (e& employer#employee or

landlord#tenant) h"ch may ad5anta&e or d"sad5anta&e an "nd"5"dual@

H

o Does the proect "n5ol5e part"c"pants "th d"sab"l"ty@ H

o Does the proect "n5ol5e people ho may be "n5ol5ed "n "lle&al act"5"t"es@ H

o Does the proect "n5ol5e the part"c"pat"on o4 Ind"&enous Austral"an

Abor"&"nal or %orres Stra"t Islander people@

H

o Is there a r"s> o4 l"t"&at"on 4or the part"c"pants or the"r or&an"sat"on@ H

o Does the proect "n5ol5e people ho are super"ors or subord"nates o4 the

researcher@

H

E%I'A$ !ESEA!' !E,I!E.E-%S

o Does the proect ha5e procedures 4or "n4ormed consent by the

part"c"pants@

H

o Does the proect ha5e procedures 4or ma"nta"n"n& con4"dent"al"ty o4 the

part"c"pants and "n4ormat"on &athered@

H

o Does the proect proposal "nclude an e44ect"5e r"tten sect"on about eth"cs

relat"n& to th"s proect@

H

E%I'S DE'$A!A%I-

By subm"tt"n& th"s 4orm "th the /roect /roposal I ac>noled&e that I ha5e read the

eth"cs sect"on "n the $earn"n& .ater"als am aare o4 the &eneral eth"cs re<u"rementsrelat"n& to research ha5e des"&ned th"s proect to meet the eth"cs &u"del"nes and "ll

conduct the proect "n an eth"cal manner

!esearch eth"cs assessment outcome:

(to be completed by the assessor)



Appro5ed

-ot Appro5ed

'omments



/!FE'% /!/SA$ *EEDBA'6 *!.

(to be completed by the assessor)

AIB student IDnumber:

Student name:

'ourse#spec"al"sat"on:

Introduct"onBac>&round "n4ormat"on pro5"ded

!esearch problem clearly art"culated # de4"ned

*ocus 4or the study!esearch purpose stated

Appropr"ate research <uest"ons "dent"4"ed

S"&n"4"cance o4 proect "dent"4"ed/roect "s 4eas"ble

/roect related l"terature summary'onnect"on to an aspect o4 .BA stud"es

Al"&nment "th .BA spec"al"sat"on (not re<u"red 4or .BA

&ener"c)

$"terature c"ted$"terature al"&ned "th proect t"tle and "th problem statement

!esearch methodolo&y

!esearch method e?pla"ned and ust"4"ed

Data collect"on methods e?pla"ned and ust"4"ed'ollect"on o4 pr"mary data "ncluded

uest"ons to be as>ed 4rom part"c"pants stated

!esearch appro5als obta"ned

Eth"cal cons"derat"ons

Eth"cs "ssues "dent"4"ed

,se o4 consent 4orms e?pla"ned!esearch Eth"cs Sheet completed

Schedule 4or complet"on

!esearch schedule or +antt chart "ncludedSchedule "s 4eas"ble

Style +u"de

.ar&"ns l"ne spac"n& and 4ontsDates and numbers

ar5ard re4erenc"n&

Sourc"n& and <uotat"ons$abell"n& o4 4"&ures d"a&rams tables

$"st o4 re4erences

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+rammar

Structure and 4lo

%"tle "s on the 4"rst pa&e

%able o4 'ontents$o&"cal structure

'onnect"ons beteen sect"ons

Easy to read



utcome:

Appro5ed

-ot Appro5ed

'omments



Title

An investigation into the Inventory Management System employed atKennscott Limited

%able o4 contents

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1 Introduct"on8

11 Bac>&round:8

12 /roect !esearch /roblem8

*ocus o4 the Study9

21 /urpose o4 research proect9

22 !esearch uest"ons10

23 S"&n"4"cance o4 the /roect10

3 /roect !elated $"terature Summary11

31 hat "s In5entory .ana&ementKKKKKKKKKKKKKKKKKKK11

32 *actors "n4luenc"n& the des"&n o4 "n5entory mana&ement systemsKKKKK11 33 %ypes o4 In5entory .ana&ement SystemsKKKKKKKKKKKKKKK12

37 'hallen&es 4aced "n mana&"n& "n5entory and "nter5ent"on strate&"esKKKKK13

7 /lan !esearch .ethodolo&y1

71 E?planatory#E?ploratory !esearch Study1

72 Data 'ollect"on1J

721 Secondary Data1J73 Data Analys"s1J

731 Secondary data collect"onKKKKKKKKKKKKKKKKK1J

732 /r"mary data collect"onKKKKKKKKKKKKKKKKKKKKK1L

733 Data Analys"sKKKKKKKKKKKKKKKKKKKKKKKK18

Eth"cal 'ons"derat"ons19

JSchedule o4 'omplet"on19

!e4erences21

Append"? A23

'l"ent *eedbac> Sur5ey23

Append"? B29

Ind"5"dual Inter5"e Structure29Append"? '32

'onsent *orm32

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1 Introduction

1.1 Background:

Kennscott Limited is a customer driven company managed by a cadre of

highly skilled technical workers within the catering sector. They provide

catering and ship chandelling services for many companies within the energy

sector of Trinidad and Tobago. A relatively new player in our countrys

thriving energy sector! K"##S$%TT Ltd became fully operational in &une

'(()! and has already made its mark as a dependable! ethical! e*cient and

professional business enterprise partner to several leading energy

companies! both locally and internationally.

1.2 Project research problem

+oor management of inventory items at Kennscott leads to stock out and

rush cost associated with procuring items at late intervals for the

re,uirements of events and re,uest made via o-shore installations. This is

costly in resourcing as well as detrimental to customer satisfaction andcustomer retention.

%verstocking of items such as perishable impact negatively as too much

nance is invested in these inventory items! as well as items held to long

becomes spoilt and have to be dumped and then re/ordered when needed

adding to costs. +oor storage which causes deterioration of perishable items

such as meats! fruits and vegetable! storage is of vital importance as

managing inventories as holding stock is costly.

Kennscotts operations is driven based on events management! o-shore

installations catering and ship/chandelling services! therefore if the

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re,uirements increase due to demands of client services! back orders would

be increased since the appropriation of the current inventory system is not

demand driven! therefore Kennscott Limited is faced with unsatised clients.

%rganisations therefore are e0ploring ways toward postponement strategy in

response to constantly changing demands 12ang '((34. 5raman and

Maga6ine 1'((74 argued that today! the cost of holding inventory! e0tensive

product proliferation and the risk of obsolescence! especially in rapidly

changing markets! make the e0pense of holding large inventories of nished

goods e0cessive and that high demand items naturally have safety stock

assigned to them! Therefore! inventory management strategies play an

important role especially in the catering8ship chandelling business that is

being studied.

2.0 Focus of the tud!

2.1 Purpose of research project

Stocks or reserves are critical in carry out day to day operations for

companies! it is essential that they grasp two essential are most relevant

aspects when analysis of a systematic and strategic approach is to be

implemented! these are

9. :ow large should and inventory replenishment be;

'. <hen should the inventory replenishment order be placed.

It is essential to understand inventory controls mechanisms as underlying

strategies such as the "conomic +roduction =uantity model 1"+=4

determines the ,uantity a company or retailer should order to minimi6e the

total inventory costs by balancing the inventory holding cost and average

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0ed ordering cost. The "+= model developed by Taft 19>9)4 is an e0tension

of the "%= model. This classical economic production ,uantity model 1"+=4

has been widely used and would be instrumental in strategic formulation for

Kennscott Limited.

The purpose of this research is to investigate the e0isting inventory

management system at Kennscott? to determine the factors contributing to

its ine-ectiveness and to make recommendations towards enhancing the

system.

Key areas of investigation will be@

• An analysis and evaluation of the inventory management challengesKennscott is facing.

• Assessing the +erformance of the present inventory management

systems and the impact on the operational obectives of Kennscott

Limited.• Identify the aspects of the inventory management systems in need of

improving.• Betermination of the most appropriate inventory management system

based on Kennscott Limited operations re,uirements.

2.2 "esearch #uestions

In order to achieve the obectives! this research will be designed to answer

the following research ,uestions@

9. <hat is the nature of the current inventory management system at

Kennscott Limited;

'. <hat are the challenges e0perienced by in managing of the Inventory

Management System at Kennscott Limited;

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C. :ow is the performance of the Inventory Management System impacting

on the operations performance obectives of Kennscott Limited;

3. <hat aspects of the inventory management system are in need of

improvement;

D. <hat strategic interventions can be implemented to enhance the

performance of the inventory management system;

2.$ igni%cance of the research

The main purpose of this proect is to provide insight on new innovative

solution for managing inventory at Kennscott. The results of this research will

assist in identifying the main contributors to the poor performance of thepresent inventory management system at Kennscott and more importantly

make strategic recommendations towards the design of a more appropriate

and cost e-ective inventory management system for Kennscott. In so doing

not only will the protability of the company increase but more importantly

client satisfaction will be enhanced adding to the overall competitiveness of

the organisation.

$. Project related literature summar!

In pursuing this research knowledge ac,uired from speciali6ation modules

covered in MEA Logistics F Supply $hain Management would be applied.

These modules include Strategic %perations Issues! Logistics Management

and Supply $hain Management

$.1 &hat is in'entor! management(

Inventory management answers supply chain decisions that a-ect both

upstream and downstream strategies! inventory planning is very essential in

manufacturing and product driven environments. (Managementstudyguidecom,

2016)

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Gor most companys inventory can be seen as an avoidable cost 1Lant6

'(()4. Management of inventory is challenging! since holding inventory is

viewed as costly and companies then opt for the ust in time approach

strategy to e-ectively manage and help keep inventory cost low. The

strategy is whereby companies aim to order materials! produce and deliver

ust in time when it is re,uired and not before 1Erealey et al. '((H4

$.2 Factors in)uencing the design of in'entor! management

s!stems

Minimising product cost and lead times are two critical factors inuencing thedesign of an

inventory management system. 1JTen <ays to educe Inventory! <hile

Maintaining or Improving Service4 %rganisations therefore need to

take into consideration the

nature of the nished product8service and materials re,uired! storage

re,uirements! pro0imity

and reliability of suppliers and the nature of customer demand when

designing the inventory

management system. 1Kot! 5rondy F S6opa '(994.

An e-ective demand forecast is a key input into the design of an inventory

management

system. Eased on demand forecasting the whole supply chain is subect to

ow of bothmaterials and information and therefore cooperation is necessary to reduce

inventory through

the chain 1Kot! 5rondy F S6opa '(994.

$.$ T!pes of in'entor! management s!stems

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There are various types of inventory management systems as displayed intable 9 below.

Table 1* T!pes of in'entor! management s!stems

In'entor!

managemen

t s!stem

+escription

,ust*In*Time -,IT A ust/in/time 1&IT4 inventory system was introduced to

replace the traditional &I$ inventory systems 1:oyt!

9>>74. &IT inventory management is a result of

demand/pull production. This concept involves the

use of demand for a given product to signal when

production should occur. The use of demand/pull

allows a company to produce only what is re,uired

in the appropriate ,uantity and at the right time

1$heng et al.! 9>>74 In this way! the application of

demand/pull can prevent unnecessary inventory!

which would otherwise stockpile following the

traditional &I$ approach to manufacturing.

/conomic rder

uantit!

The economic order ,uantity 1"%=4 is the order ,uantity

that minimi6es total holding and ordering costs for the

year. "ven if all the assumptions dont hold e0actly!

the "%= gives us a good indication of whether or not

current order ,uantities are reasonable. 1Eo6arth and

:andeld! '(9'4

"e*rder Point

and afet! tock

Triggered by the re/order timelines based on the below

factors

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Betermination of the order point is based on three

factors@

Nsage O Nsage refers to the ,uantity of inventory used

or sold each day

Lead Time O The lead time for an order is the time in

days it takes from the placement of an order to when

the goods arrive or are produced. Many times

companies can proect a constant! average gure for

both usage and lead time

Safety Stock O The ,uantity of inventory kept on hand

by a company in the event of uctuating usage or

unusual delays in lead time is called safety stock.

Source@ created for this proposal

$. 3hallenges faced in managing in'entor! and inter'ention

strategies

$hallenges organisations face in managing inventory and suggestedstrategies for improvement are outlined in table ' below

Table 2* In'entor! management challenges and strategies

3hallenges Facing

In'entories

trategies used to enhance the management

of in'entories

Bemand Gorecasting Increased &lobal scope and reach that must be mana&ed Early

demand 4orecast"n& allos 4or l"m"tat"on o4 costs &enerated as a

result o4

stora&e o4 e?cess"5e amount o4 unsold products It should be

emphas"Ged that the selected techn"<ues o4 pred"ct"on are

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conta"ned "n the "mplemented ad5anced I% systems used

4or arehouse mana&ement %he enterpr"ses h"ch do not

use these systems or use them only 4or l"m"ted areas "ncur cons"derably h"&her costs o4 bu"ld"n& "n5entory

Training users

forecasting and

inventory management

software

Training new users on forecasting strategies and

inventory modules within a new Inventory

management or enterprise resource planning

system re,uires strategy as well as good

communication to makes transition timelines short

and simple

$hange Management O

Grom paper base and

spread sheet solutions

$hange management from current paper base

systems to a computeri6ed system could be a

challenge dependent on the he companys human

resource! strategies developed through this

specic change management would allow faster

turnaround timelines from improved forecasting

and information resourcing.

$hoosing the correct

inventory modules that

t the company

Solutions from "+ 1"nterprise esource +lanning

System and IMS 1Inventory Management Systems4

must t the design of the companys re,uirements!

although there are o- the shelf solutions the

company must choose and investigate via

consultation with someone as the research who

gain e0pert knowledge based on the re,uirements

of the company! it is only then that the correct

software or change over system should be

resourced.

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(6ot +rondy M SGopa 2011 )

. Planned research methodolog!

.1 /4planator!5e4plorator! research tud!

This research will combine both e0ploratory and e0planatory research

techni,ues on the e-ectiveness of Inventory Management. An e0planatory

design theory provides a functional e0planation as to why a solution has

certain components in terms of the re,uirements stated in the design. Gor

e0planatory design theory! only two elements are essentially necessary for a

complete design theory@ re,uirements and solution components. The

argument is logical as well as empirical? the authors give e0amples of design

theory drawing from IS as well as other design related elds show how

design theory can be both simple and complete 1Eaerenholdt F Scheuer

'(9(4. "0ploratory research is not intended to provide conclusive evidence!

but assists the researcher to have a better understanding of the problem

1Saunders! Lewis F Thornhill '((H

.2 6ethod

The research will adopt a case study methodology with Kennscott Limited

being the case organi6ation. A case study methodology Pinvolves an

empirical investigation of a particular contemporary phenomenon within its

real life conte0t using multiple sources of evidence 1obson '(('! p. 9H)4.

This research method will be adopted as it allows triangulation means for

seeking convergence across ,ualitative and ,uantitative methods which

gives appropriate allowance to resource information from owners!

stakeholders and multiply data sources 1&ick 9>H>4.

1J | / a & e



.$ +ata 3ollection

This study would employ mi0ed methodologies as the research will utili6e

both ,uantitative and ,ualitative data accessed from relevant secondary and

primary data sources.

Mi0ed methods research is a research design with philosophical

assumptions as well as methods of in,uiry. As a methodology! it involves

philosophical assumptions that guide the direction of the collection and

analysis of data and the mi0ture of ,ualitative and ,uantitative approaches

in many phases in the research process. As a method! it focuses on

collecting!

analysing! and mi0ing both ,uantitative and ,ualitative data in single studyor series of studies 1$reswell &.< '((C4

.$.1 econdar! data collection* Secondary data is data that have

already been collected by and readily available from other sources

1Saunders! Lewis F Thornhill '((H4. Gor the purpose of this research

secondary data will be accessed from sources displayed in table C

below.

Table $* econdar! data sources

econdar! +ata ources Purpose in "esearch

Qendor Information Inventory ecords data! eplenishmenttimelines

$ustomer Geedback forms To assess client satisfaction and areas of

concern related to inventory management+urchasing Bepartment ecords +urchasing %rders data capturing!

Bi-erence in costing 1e0ample ush cost

1L | / a & e



for out of stock items4! Eu-er Stock costSource@ created for this proposal

.$.2 Primar! data collection +rimary data e0tracted would be predominately ,ualitative to formulate the

encapsulation of re,uirements for the proposed e0planation of inventory

management problems identied. +rimary data will be collected from the

procedures described in table 3 below.

Table * Primar! data collection procedure

Primar! +ata

ources

Purpose in "esearch Target

ParticipantsSurvey

=uestions

This data collection method as in this

denition by 5%Q"S et al. 1'((3! p.34@ JThe

survey is a systematic method for gatheringinformation from 1a sample of4 entities for the

purpose of constructing ,uantitative

descriptors of the attributes of the larger

population of which the entities are

members.J would be adopted to gain

insightful views and opinions from the

interviewee about the company! the mere

fact that it allows the respondent to givefeedback would increase the knowledge base

content .

The survey would be distributed to a selected

andom '(/'D

participants

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few 1clients4 online 1via survey monkey4 to

assess the validation of proposed solutions.

These ,uestionnaires would provide

,uantitative data. This method in this

proposed would be adopted as it is easy to

administer and real time statistical data

would be resourced from computeri6ed

software that also would provide analytical

data relative to this proposed proect.

Semi Structure

InterviewsR

The interviews will employ a semi/structured

approach and will cover a list of themes and

open ended ,uestions! where the order andlogic of ,uestioning may be varied regarding

supplier performance measurement and

evaluation 1refer to Appendi0 A4. This type of

interview is most advantageous in obtaining

data given these circumstances 1"asterby/

Smith et al. '(()? &ankowic6 '((D4.The data

obtained from these semi/structured

interviews will be recorded by note takingand would be conducted in a manner which

would avoid interviewer bias by reading out

,uestions e0actly as written and using the

same tone of voice! since the manner in

which the interviewer interacts with the

interviewees and asks ,uestions that will

impact on the data collected 1Silverman

'((H4. This proposed data collection methodwould bring a collaborated tone to

information received as I the research would

gain a hands on understanding of the

research problems. The management team

was selected as the ,uestions are tailored to

*our part"c"pants

%h"s ould

compr"se o4

the .ana&"n&D"rector#n

er ead o4

perat"onsIn5entory M

/urchas"n&

Department

%eam $eadand *"nance

.ana&er

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understand strategic obective of the

companys inventory solution.Source@ created for this proposal

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.$.$ +ata 7nal!sis

Bata will be analysed both inductively and deductively! in that from a

deductive or top down approach information resourcing will be

assimilated from the theory of the topic! then to an approach to assess

the hypothesis then we evaluate through observation which then leads

to an assessment or test to the hypothesis through specic data.

Beductive will allow a di-erent grasp or reasoning through rstly

observation which then forms correlations or pattern that would be

developed through observing which then forms the hypothesis based on

measures and controls that can be e0plored! then the researcher can

develop a generali6e conclusion based on the theory.

8 /thical considerations

An agreement was made between researcher and the company being

studied that all information that is resourced would be held with thehighest ethical consideration as followed based on ethical clause and

guidelines provided by the Australian Institute of Eusiness.

As agreed via written re,uest each individual interview would be treated with

respect and allowed to present information based on the parameters of

this research therefore no irrelevant ,uestioning that could initiate bios to

this research would be asked.

Appendi0 includes a signed copy from the :uman esource Manager of

Kennscott Limited as agreement to of companys participation in this

research.

9. chedule of 3ompletion

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I e0pect to complete this proect within two months from approval of

proposal as described I table D below.

Table 8* chedule for completionApproval of +roect +roposal May C(th '(97Literature eview commenced &une 9(th '(97

Bata $ollection commenced

&une 9Hth '(97

Bata $ollection concluded &une '(th '(97

Literature review concluded &une C('(97

<riting of rst draft &uly Dth '(97

Submission of Braft +roect &uly 9Dth '(97

Submission of +roect eport

&uly C(th '(97

Source@ created for this proposal

22 | / a & e



"eferences

obson! $ '(('! Real world research! 'nd edn! Elackwell! %0ford.

Saunders! M! Lewis! + F Thornhill! A '((C! Research methods for businessstudents! +rentice :all! London.

Jick, Todd D. "Mixing Qualitative and Quantitative Methods Triangulation in !ction." Administrative Science =uarterly #.# $%&'&( )*+%%. eb.

Baerenholdt, J.O. and Scheuer, J.D. (2010) Design research:Synergies from nterdisci!linary !ers!ecti"es. #dited $y Jes!erSimonsen, Jorgen Ole Barenholdt, and %oni&a Buscher. 'nitedingdom: aylor * +rancis.

-heng, T.-.., /odolsk0, 1., Jarvis, /., -heng, /.1. and Jarvis, /.2. $%&&)( Just+in+time manufacturing !n introduction. nd edn. 3ondon, !ngleterre14ringer+5erlag 6ew 7ork

8reale0, R.!., M0ers, 1.-., !llen, 9. and !ll.., 9. $**'( /rinci4les of cor4orate:nance with 1;/ bind+in card. &th edn. <nited 1tates Mc2raw =ill=igher ducation.

Boarth, -.B. and and/eld, .B. (2012) ntroduction to o!erationsand su!!ly chain management. rd edn. arlo: 3earson#ducation.

htt!:44userhome.$roo&lyn.cuny.edu4irudos&y4-S10.14articles4#O5

%odel.!df (6ccessed: 27 %ay 2018).

.ana&ementstudy&u"decom (201J) .ana&ementstudy&u"decom !etr"e5ed 20 Apr"l 201J

4rom http:##mana&ementstudy&u"decom#"n5entory;mana&ementhtm

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Anderson! Bavid L.? Grank Eritt!? Bonavon Gavre!. JThe H principles of Supply$hain Management.1GN#BAM"#TALS4.J Supply $hain Management eview.+eerless Media. '((H.

J"nterprise esources +lanning! TechnologyJ! :arvard Eusiness School!

"scalle! cedric .! Mark $otteleer and obert B. Austin. 9>>>.

Introduction to Supply $hain Management Technologies! Second "ditionBavid Grederick oss! A+I$S #ational! $hicago! Illinois! NSA

ichard A. Erealey! '((H. +rinciples of $orporate Ginance! >th "dition. >th"dition. Mc5raw/:ill 8 Irwin.

Saunders! M! Lewis! +! Thornhill! A! '((H! esearch Methods for EusinessStudents! 3th edition! +rentice :all

EusinessBictionary.com. '(97. <hat is secondary research; denition andmeaning. %#LI#"U Availableat@ [email protected]/research.html.Accessed 9H MA$: '(97U.

'resell F (2003) !esearch des"&n: ual"tat"5e <uant"tat"5e and m"?ed methods

approaches (2nd ed) %housand a>s 'A: Sa&e

N%en ays %o !educe In5entory h"le .a"nta"n"n& r Impro5"n& Ser5"ceN Shelfplus.com -p

201J eb 29 .ay 201J

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http://www.businessdictionary.com/definition/secondary-research.html

http://www.businessdictionary.com/definition/secondary-research.html



7ppendi4

7ppendi4. 7

-lient +eed$ac& Sur"ey

This survey is based on a re,uirement for fullment of a research with strictethical guidelines relative to the Astralian Instite of Eusiness! all partiicpantsinformation wold not be disclosed.

9. :ave you ever had any event or service provided by KennscottLimited;

o 2es

o #o

'. %verall! how would you rate Kennscott Limited;

o "0cellent

o 5ood

o Averageo +ooro Terrible

o #ot sure

CC. :ow satised are you with your services from Kennscott Limited;

o "0tremely satised

o Qery satised

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o #eutral

o Qery dissatised

o "0tremely dissatised

3<ould you recommend this company to your associates;

o 2es

o #o

o #ot Sure

If no! why not;

DGor your #"T event8 o-shore installations8service re,uest! how likely areyou to procure from Kennscott Limited;

o Qery likely

o Somewhat likely

o May or may not

o Somewhat unlikely

2J | / a & e



o Qery unlikely

o #8A

7<hich of the following modes did you use to place the order for service from;

o Mail order

o Internet

o Ey telephone

o Ga0

o %ther

H

<hat are the T:"" main reasons you did not process a service re,uest fromother companies within this sector 1e.g &SL! $am,uip F <estern Shipping;

)

2L | / a & e



<hat would you change about the process of ordering from the company1e.g. placing the order! mode of payment! delivery etc4 from KennscottLimited;

>Bo you think that Kennscott re,uires ,uality improvement in their delivery ofservices;

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9(.:ow ,uick are orders met relative to re,uest;

o "0cellent o 5ood

o Average

o +oor

o Terrible

o #ot Sure

99.Are all service deadlines met; Gor events are your re,uirements e0act toorders placed.

o "0cellent

o 5ood

o Average

o +oor

o Terrible

o #ot Sure

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9'Are there any other comments8 recommendations you have for Kennscott

Limited;

Thanks for taking part in this survey.

30 | / a & e



Appendi0 E

ndi"idual nter"ie Structure

=uestion 2es! #o! #8A emarks

Are policies and procedures current! written and properly approved;

2es #o #8A

Are receiving! issuing! accounting and storing responsibilities properlysegregated;

2es #o #8A

Are steps in placed to safeguard pilferage;

2es #o #8A

31 | / a & e



Are inventory records reconciled 1and di-erences e0plained4 toadvantage reports on a regular basis; 1$urrent inventory is adusted atyear/end by scal year/end physical counts.4

2es #o #8A

Is material released from storerooms only on the basis of re,uisitionswhich are approved by a responsible o*cial of the department;

2es #o #8A

Is ade,uate provision made for obsolete and inactive items ininventories;

2es #o #8A

$areful investigation of signicant overages and shortages;

2es #o #8A

32 | / a & e



+rompt adustment of records for inventory discrepancies afterapproval by a responsible o*cial other than stores personnel;

2es #o #8A

Boes management review and compare the reconciliation of physicalinventory counts to the inventory records; 2es #o #8A

Is there any indicator such as agging for low stock levels;

2es #o #8A

%ther remarks concerning the evaluation of internal control forinventories

2es #o #8A

Thank 2ou for +articipating

33 | / a & e



Append"? '

Consent Form

37 | / a & e



3 | / a & e



3J | / a & e



3L | / a & e



38 | / a & e



Documents

Adasa Edwards -Project Proposal-mba Inventory Managment