AD Summation Realtime Connection

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    AD Summation iBlaze and

    AD Summation Enterprise

    AD Summation

    Realtime Connection

    Updated: June 2011

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    CopyrightInformation

    2011AccessDataGroup.Allrightsreserved.

    TheinformationcontainedinthisdocumentrepresentsthecurrentviewofADSummationontheissuesdiscussedasofthedateof

    publication.BecauseADSummationmustrespondtochangingmarketconditions,itshouldnotbeinterpretedtobeacommitment

    onthepartofADSummation,andADSummationcannotguaranteetheaccuracyofanyinformationpresentedafterthedateofpublication.

    Thiswhitepaperisforinformationalpurposesonly.

    ACCESSDATAGROUPMAKESNOWARRANTIES,EXPRESSORIMPLIED,INTHISDOCUMENT.Complyingwithallapplicablecopyrightlawsistheresponsibilityoftheuser.Withoutlimitingtherightsundercopyright,nopart

    ofthisdocumentmaybereproduced,storedinorintroducedintoaretrievalsystem,ortransmittedinanyformorbyanymeans

    (electronic,mechanical,photocopying,recordingorotherwise)orforanypurpose,withouttheexpresswrittenpermissionofAccessDataGroup).

    AccessDataGroupmayhavepatents,patentapplications,trademarks,copyrightsorotherintellectualpropertyrightscovering

    subjectmatterinthisdocument.ExceptasexpresslyprovidedinanywrittenlicenseagreementfromAccessDataGroup,thefurnishingofthisdocumentdoesnotgiveyouanylicensetothesepatents,trademarks,copyrightsorotherintellectualproperty.

    iBlaze,Enterprise,WebBlazeandCaseVantageareregisteredtrademarksofAccessDataGroupintheUnitedStatesand/orother

    countries.Microsoft,Windows,PowerPoint,andOutlookareregisteredtrademarksofMicrosoftCorporationintheUnitedStates

    and/orothercountries.Adobe,Acrobat,andReaderareregisteredtrademarks,andDistillerisatrademark,ofAdobeSystemsIncorporated.Thenamesofactualcompaniesandproductsmentionedhereinmaybethetrademarksoftheirrespectiveowners.

    ADSummation

    425MarketStreet,7thFloorSanFrancisco,CA94105USA

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    ADSummationRealtimeConnection

    The following AD Summation products can receive a realtime feed:

    EnterpriseMobile(orSingleUser)

    iBlazeMobile(orSingleUser) LGGoldMobile(orSingleUser)

    BlazeLGMobile(orSingleUser)

    Eachoftheaboveproductsallowsuserstoreceivearealtimefeedusingthestepsbelow.

    AD SummationsoftwareitselfdoesnotaccommodatearealtimefeedeitheroveranetworkorovertheInternet.

    COMPATIBILITY:

    AD SummationRealtimehasbeensuccessfullytestedwithallmajorCATsystemsandcanreceiveatextfeed in either CaseView or ASCII format.

    EQUIPMENT:

    BelowisalistofsuccessfullytestedUSB-to-serialconverters.Thisisnotintendedtobeacompletelist.Otherconvertersmayfunctionandallowuserstoeffectivelyconnecttoarealtimefeed.

    Note:EnterpriseistheonlyAD SummationproductthatcanaccommodatethetwoBelkinUSB-to-serialconvertermodelslistedbelow.

    RecommendedUSB-to-SerialConvertersforADSummationSoftware

    AmbirNotePro33001 Aten UC-232A

    Belkin F5U 109 (Enterprise Mobile only)

    Belkin F5U 409 (Enterprise Mobile only)

    Hawking H-UC232S

    IOGear GUC232A

    MicroInnovationsUSB610A

    ItisrecommendedthatStenographbrandrealtimeconnectioncablesbeusedforoptimalresults.AD SummationsoftwarecanalsoreceivearealtimefeedviatheStenocastwirelessconnectionproducts.

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    ADSummationRealtimeviaSerialConnection

    1. Thecourtreporterconnectshis/herrealtimecomputer,usingarealtimehookupcableorStenocast

    wirelessdevice,totheattorneyscomputer.

    2. LaunchAD SummationandclicktheRealtime button.3. The File Name for Realtime Transcript windowwillappear.IntheDescription field,

    users may include a description of the file and clickOK . The Coding Palette screenwillalsoappear.YoucangrabitstitlebartomoveitofftothesidewhileyoucompletetheRealtimeconnectionprocess.

    4. The Get Connected! screen appears. ClickNext to continue.

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    5. On the Setup Options screen, select the first option, I want to connect locally to theCourt Reporters Realtime Computer . ClickNext to continue.6. The Connect locally screenappears.SelectaCOMportbyeitherclickingtheappropriate

    COMport number radio button or Other torevealadrop-downlistofavailableCOMports. Note: TheattorneysreceivingCOMportnumberdoesNOT havetomatchthecourtreporters

    CATsystemssendingCOMportnumber.

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    7. VERY IMPORTANT: Next click the Court Reporter Settings button. Note: InAD SummationEnterprise,thisbuttoniscalledRealtime Settings .

    The Properties window appears. Note: InAD SummationEnterprise,theRealtime Settings window opens.8. Clickthefollowingtabstocheckconformitywiththerespectivecourtreporterssettings.

    A. Under theSource tab, the user can specify the number of lines per transcript page and alsoselect the desired time code settings.

    B. Under the Steno Feed tab,theusercanselecttheappropriateStenoFeedFormat:CaseView or Ascii .ItisrecommendedthattheCaseView setting be used.If the Ascii setting is selected, the Line Terminator drop-downmenubecomesactive,allowingtheusertoadjustthesettingstoensuresuccessivelinesoftextwrapbacktotheleftmargin.

    C. Under the Serial Port Settings ,selecttheappropriatebaudratetomatchthatoftheCATsystem.Itisrecommendedthatthe2400-baudratesettingbeused.

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    9. ClickOK . Note: Any time a change is made to any of the Realtime settings, users will need to close and

    restartRealtimeforthechangestotakeeffect.

    10. ClickNext on the Connect locally screen.Note: InEnterprise,youwillseeanadditionalwindowthatconfirmsyoursettings.ClickNext again.

    11. TheRealtimewindowappears.

    12. Havethecourtreporterwriteatestfeedonyourstenomachine.Ifthesettingsarecorrect,therealtimefeedwillappearbehindthewizard.SampletextwillberemovedwhentheFinishbuttonisclicked.

    13. Ifarealtimeconnectionisnotmade,theNo feed detected screenwillappear.ClicktheBack button to return to the Connect locally screen.SelectanotherCOMportorclicktheCourtReporter Settings button to adjust the realtime settings.

    Note: IfanychangesaremadetothesettingswithintheProperties window(Step7above),closetheRealtimeWizardcompletelyandrestartRealtimetobeginanewrealtimesession.OnceRealtimehasbeenrestarted,beginwithStep2ofthisprocess.

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    DisconnectingandReconnectingtoADSummation

    RealtimeLEAVINGTHEATTORNEYSCOMPUTERON:

    ToDisconnect:1. Click the Disconnect button on the toolbar.

    Theattorneymaynowdisconnecttherealtimecableandtakethecomputertoanotherlocationtoreviewtestimony.

    ToReconnect:

    2. TheattorneycanlaterreconnecttherealtimecableandclickConnect on the toolbar:3. Awindowwilldisplay,askingifyouwanttostartanewrealtimesession.

    A. TocontinuewiththepreviousRealtimesession,clickNo andthecurrenttranscriptsRealtimefeed will continue.

    B. TostartanewRealtimesession,clickYes .Thecurrenttranscriptwillbesavedandclosed,anduserswillbepromptedtonamethenewsession.

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    TURNINGOFFTHEATTORNEYSCOMPUTER:

    1. ToexitAD Summation,clickDisconnect onthetoolbar.ExitAD Summation,turnoffthecomputer and disconnect the realtime cable.

    2. Toresumeasession,reconnecttherealtimecable,restartthecomputer,openAD Summation,open the desired case and click the Realtime buttononthetoolbar.Awindowwillappear,askingiftheuserwantstoresumetheprevioussessionorstartanewsession.

    3. ClickResume Evening Session tocontinuewiththepreviousRealtimetranscript.ClickStart New Realtime Session tocreateanewRealtimetranscript.IftheStart NewRealtime Session is selected,userswillbepromptedtonamethenewsession.

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    UpdatingaADSummationRealtimeDraftTranscript

    1. OpenAD Summationtothedesiredcase.

    2. Dragthenewestversionofthetranscriptfilefromthenavigationwindowtothe[Draft of] transcriptthatyouwishtoupdateintheTranscriptsfolderintheCaseExplorer.

    3. By default, Update Existing Transcript (for example, a realtime draft) is selected. ClickUpdate Transcript . The Transcript Update dialog box appears:4. ItishighlyrecommendedthatusersselecttheKeep Draft option to create and save a backup

    copyofthedrafttranscriptincaseanyproblemsariseduringtheupdateprocessorifdiscrepanciesappear in the final transcript. When selecting Keep Draft , options in the Rename PreviousVersion to: sectionareavailable.Userswillbepromptedtochangethenameofthesaveddraft,incaseitisneededinthefuture.

    5. ClickUpdate to load the transcript.6. The Update Transcript windowisdisplayed.ClickOK when the load is complete.7. Click

    Close on the Transcript Update dialog box. The transcript will be updated and addedto AD Summations index.

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    SYMPTOM POSSIBLE

    CAUSE

    POSSIBLESOLUTION

    Nofeed

    detected

    Comportselection

    CheckthatthecorrectcomporthasbeenselectedwithinADSummationsoftware.

    1.AccessDeviceManagerfromtheControlPanel>System>Hardwaretab.

    2. Double-clickPortstoexpandthelisting.

    3. Notetheportnumber(e.g., COM4)assignedtotheUSB-serialconverter.

    4. IntheRealtimeWizard,ontheConnectlocallyscreen,checkthattheappropriatecomportnumberisselected.

    Note:Theattorneysreceivingcomportdoesnothavetobethesamenumberasthecourtreporterssendingcomport.Sincethecomportsare

    ondifferentcomputers,theybearnorelationshiptoeachother.

    Note:TheUSB-serialconvertershouldalwaysbepluggedintothesameUSB

    portinwhichitwasoriginallyinstalled.

    ComportBitspersecond

    setting

    CheckthatthecorrectBitspersecondsettingforthecomporthasbeenselectedinDeviceManager.

    1. AccessDeviceManagerfromtheControlPanel>System>Hardwaretab.

    2. Double-clickPortstoexpandthelisting.

    3. Double-clickthedesiredcomportitem.

    4. ClickthePortSettingstabwithinthePropertieswindow.

    5. SelectthecorrectBitspersecondfromthedrop-downlist(usually2400).

    6. ClickOK.

    USB-serialconverter

    CheckthattheUSB-serialconverterappearsonthelistbelow.Untestedconvertersmayormaynotfunctionproperly.

    AmbirNotePro33001

    AtenUC-232A

    HawkingH-UC232S

    IOGearGUC232A

    MicroInnovationsUSB610A

    Note:BelkinmodelsF5U109andF5U409willnotworkwithproductsintheADSummationiBlazefamily,althoughtheywillworkwithADSummation

    Enterprise.

    CheckthattheUSB-serialconverterisinstalledwiththeproperdriver.

    1. AccessDeviceManagerfromtheControlPanel>System>Hardwaretab.

    2. Double-clickPortstoexpandthelisting.

    3. Double-clickthedesiredUSB-serialconverterlisting.

    4. ChecktoseeifthePropertieswindowsays,Thisdeviceisworking

    properly.Ifnot,tryreinstallingthedevicedriverorinstallanupdated

    devicedriver.

    Realtimecables Thereportershouldbeusingrealtimecablesofthecrossovervariety,suchasthosesoldbyStenographCorporation.ReportersusingCaseCATalystsoftware

    mustusecrossovercables.

    Note:Todeterminewhetheracableiscrossoverorstraight,holdtheplastictelephoneconnector-typetipssidebyside.Ifthewirecolorswithinthe

    cableendsarenotinthesameorderlefttoright,thecableiscrossover.If

    thewirecolorsareinthesameorderlefttoright,thecableisstraight.

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    SYMPTOM POSSIBLECAUSE

    POSSIBLESOLUTION

    Feedbeginsbuteventually

    stops

    AttorneysHomePage

    links

    DisabletheliveInternetlinksontheADSummationAttorneysHomePage.

    1. IntheADSummationNewsbox,clickoptions.

    2. SelectDisconnectfromtheADSummationLiveNews.

    3. ClickSave.

    Othersoftware Trydisablingthefollowing:

    Anti-virussoftware

    PDAsynchronizationsoftware(e.g.,PalmPilot,Blackberry).

    Note:Todisable,locatetheappropriatesoftwareiconintheSystemTray(lowerright-handcornerofWindowsscreen).Right-clicktheiconandselect

    Close,Disable,Deactivate,Exit, etc.

    Symbolsappear

    Mismatchedbaudrates

    ChangethebaudratetomatchthatofthecourtreportersCATsystem.

    1. InRealtimeWizard,ontheConnectlocallyscreen,clicktheCourt

    ReporterSettingsbutton.

    2. ClicktheSerialPortSettingstab.

    3. SelecttheappropriatebaudratefromtheBaudRatedrop-downmenu.

    4. ClickOK.

    5. ClosetheRealtimeWizard.

    6. Beginanewrealtimesession.

    Changedsettingsnotin

    effect

    1. ClosetheRealtimeWizard.

    2. Beginanewrealtimesession.

    Lettersare

    doubled

    USB-serial

    converter

    UseaUSB-serialconverterfromthelistbelow.

    AmbirNotePro33001

    AtenUC-232A

    HawkingH-UC232S

    IOGearGUC232A

    MicroInnovationsUSB610A

    Textdoesntwrap

    Lineterminatorsettings

    Changethelineterminatorsettings.1. InRealtimeWizard,ontheConnectlocallyscreen,clickCourtReporter

    Settingsbutton.

    2. ClickStenoFeedtab.

    3. SelectAsciifromtheStenoFeedFormatdrop-downmenu.

    4. SelectasettingfromtheLineTerminatordrop-downmenu.

    5. ClickOK.

    6. ClosetheRealtimeWizard.

    7. Beginanewrealtimesession

    beforeeachword

    CATsoftware ThecourtreportershouldupgradetoamorerecentversionoftheirCATsystemsoftware.

    425MarketStreet,7thFloor

    SanFrancisco,CA94105

    801.377.5410

    http://accessdata.com2011AccessDataGroup.Allrightsreserved.