Award Winning IT Support

Your Potential, Our Passion

Active8 is a dynamic, awarding winning IT services and solutions provider based centrally in Peterborough, with regional offices located in the South East & Midlands. We specialise in optimum IT solutions both on site and remotely.

We offer a complete range of services from fully Managed support services, Managed Print Solutions, VoIP/telecoms & Data Solutions. We also specialise in the convergence of Cloud & Hybrid technologies. Complemented by extensive project capabilities, strategic consultancy services and a range of ancillary services such as hosting, monitoring, Enterprise backup, and HA/ DR. The focus for the support services is primarily mid-market and corporate SME clients, with larger companies utilising the project and monitoring services.

We collaborate with leading technologies, allowing us to be your trusted advisor through our certified partnerships, from vendors such as;

Microsoft, VMware, Citrix, Watchguard, HP, Samsung, Apple, Adobe, Asigra, Swyx, Sharp, Cannon, and Konica Minolta.

Active8’s company culture is about collaboration, innovation, intellectual rigour, energy, honesty and initiative. We are a fast growing organisation that enjoys what we do and are very good at it. Although professional and focussed we also encourage a fun, relaxed, open and friendly atmosphere with a spirit of innovation at its heart. We strive to employ only the very best people, those who are bright, imaginative and have the motivation to make a valuable contribution. Our passion for constant improvement and best practice in providing superior IT solutions is coupled with our aim to earn and build long-term, trusting relationships with our clients.

What does this mean for you?

Unbiased advice, new levels of commitment and exceptional added value.

2 Company Overview

Introduction

Peterborough

Milton Keynes

London

Castle Donnington

Lincoln

Newmarket

Active8 is an Award Winning IT Solutions provider based in its Head office in Peterborough, Cambridgeshire.

We have operated throughout the UK since 2005 supplying Computer and Print hardware, Backup & complete IT solutions, complemented by a wide range of comprehensive support services to Businesses, Councils, Healthcare and Educational establishments – providing outstanding levels of service and reliability in all areas.

As an established and respected supplier of business solutions, our customers choose Active8 because we offer:

• Innovativesolutionsintermsofequipment, that seek to provide the best for the customer.

• Guaranteedethicalconductwhenpursuing and carrying out business, ensuring customer confidence from day one.

• Aneffectivecodeofpractice,raising standards of performance, service and efficiency.

Service is the cornerstone of Active8’s business and because it is so important to us and our customers we do not outsource any of our service contracts. All our customer service is provided by Active8 employees.

We have also invested heavily in technology to support our customer service team and are constantly looking at ways to improve to ensure all our customers continue to receive the best service levels in the industry.

• Averageresponsetimetocustomer calls is under 20 seconds

• Dedicated,highlyskilled,UKwide engineering team.

• Averagebreakdownresponsetime under 4 working hours

• CompliancewithCOSHHHealth&Safety and Environmental standards

• Allpartsofconsumablesandspareparts held centrally in stock

• Personalisedservicewithadedicated Account Manager

• Independentlyfocusedengineering team and advisors

For more information call 0845 557 8188 or visit www.a8mt.co.uk 3

Service Overview

Over 96% up-time

As part of our comprehensive service, Active8 offers innovative Cloud Computing Solutions, Active8 Cloud.

Our expertise can provide you with the knowledge and advice to make the right decisions for your IT infrastructure in the Cloud environment.

Public Cloud Hosting gives you all the benefits of a scalable, redundant hosting environment but with increased control and flexibility. You own the hardware used to deliver your solution and can decide upon the physical location of your services and importantly, your data.

Hybrid Cloud Hosting The best of both worlds! Certain services aren’t ideal candidates for a cloud based solution. Typically these are high demand database services or situations where compliancerequirementsdictatespecifications.Any combination of physical, virtual, on and off premise solutions is possible.

4

Cloud Back-up and Recovery

• Lower total cost of ownership• Improved reliability and speed of recovery• More secure method of file transfer• Reduced operating and administrative costs• Smarter use of IT resources• Stronger compliance safeguards• Eliminates the shortcomings of tape backup

For more information please visit:www.asigra.com

Benefits of using Active8 Cloud Back Up solution by:

Lee BennellickManaging Director, Active8

“Active8 ’s Enterprise Cloud Backup, powered by Asigra, is a service that gives you state-ofthe- art data protection at an affordable price.”

Company Overview

Microsoft’s next generation in cloud productivity that brings together Microsoft Office, SharePoint Online, Exchange Online and Lync Online in an always-up-to-date cloud service. Office 365 makes it easier for millions more organisations to get and use Microsoft’s award-winning business productivity solutions via the cloud. With Office 365, people can work together more easily from anywhere on virtually any device, while collaborating with others inside and outside their organisation in a simple and highly secure way.

Office Desktop Applications• Latest version of Office suite as a subscription• Per user licensing across 5 PC/Mac and 5 mobile

devices• Roaming documents, applications, and settings• Office on demand to stream the full Office

to a PC• Under Exchange Online• Change25GBtoupto50GB

Exchange Online• Hosted business class email and shared calendar• 25GBofstoragespaceperuser• Premium spam and malware protection

SharePoint Online• Document sharing and management in the cloud• Internal and external sites for working together

on projects• Online and offline access to your documents

Lync Online• Multiparty HD video conferencing• Real-time note taking and document sharing• Instant messaging and presence across firewalls

5

Hosted and Cloud Solutions

• Lower total cost of ownership• Improved reliability and speed of recovery• More secure method of file transfer• Reduced operating and administrative costs• Smarter use of IT resources• Stronger compliance safeguards• Eliminates the shortcomings of tape backup

What this means to you?

• Range of hosted servers

• Dedicated, Shared or Co-located servers

• Noadminormaintenancerequired

• Fully managed and supported 24/7/365

• Rapid and simple deployment

• 99.9% network uptime• No Capital expenditure

• Improved scalability and flexibility

• Reduced power consumption/C02

• Faster Disaster Recovery

Active8 Hosted Solutions

Active8 provides a range of hosted services, hosted exchange, shared and dedicated servers, co-located and virtual private servers (VPS). This is a streamlined process of managing your businesses computingrequirements.Itoptimisescostandsecurity but dispels IT inconvenience.

For more information call 0845 557 8188 or visit www.a8mt.co.uk

6

Controlled print and wastage cost

In close partnership with multiple vendors we deliver cost optimisation, fleet management and enhanced productivity to you, by applying our expertise to the heart of your printing infrastructure. Our Managed Print Solution is fully comprehensive, including services for print diagnostics, device asset management, onsite support, help desk, hardware and software installation, maintenance contracts and statistical usage reports.

Optimised Document workflow

Active8 use a variety of software solutions, which are highly innovative. The core purpose is to help manage the flow of information around your business, tracking all documents and keeping detailed logs for all user printing and scanning activities. This means processes are streamlined to reduce wastage and improve efficiency.

Fully customised service agreements have seen savings of up to 30% after adopting our Managed Print Solution.

Active8 is a leading provider in the Managed Document Solutions arena. With our expertise we can provide you with the knowledge and operational strategy to: Control print and wastage cost, optimise document workflow and implement fully outsourced fleet ownership and servicing.

Managed Document Solutions

Savings of up to 30%

Company Overview

7For more information call 0845 557 8188 or visit www.a8mt.co.uk

Remote Monitoring Audit Software

Autom8Autom8 is an inclusive fleet management program that uses software to actively monitor our customer devices for meter clicks and service.

We like to get an accurate understanding of your current print situation not only for the benefit of your School or Business but also to allow us to compile detailed reports to monitor your print capacity and essentially help your organisation to make significant financial savings.

Our advanced Autom8 system also allows us to match the correct devices to the right location throughout your building and most importantly ensure that the printing equipmentsuppliediscompatibletoyourrequirements.

SharpMX-414ONColour MFPYes via oids - 31 counts

TotalTotal

Yes via oids - 12 suppliesYes via oidsYes

Y Y YY Y YY Y YY N NY N Y

CopyPrinterFaxScan

Color

Model

Mono

Device TypeGood Counts?Count Detail

Good Supplies?Good? SerialGood MAC?

Device Detail Alerts Email Sent Meters Historical Meters Supplies Historical Supplies

The following shows the information available from this particular device. Reads are obtained via oids or html. Oids reads are coming directly from the database on the device. Html reads are coming back from the embedded web page.

Manufacturer

General Info

We understand how important it is for businesses to maintain high quality prints and reduced costs.

Encourage responsible use of company resources

Silently track printing and associated costs by individual user, office or department

Printing can be monitored and reported or charged back on a per-document, per user, per client or per department basis

Simple installation. Begin tracking immediately by installing on your existing servers

Toner received before you run out – eliminate the need to source best toner prices and maintain efficiency

Selection of printing devices suitable for any type and size of organisation

Ongoing Technical support & rapid response

Our range of multifunctional devices are suitable for small businesses with a single standalone printer through to large corporate organisations with several devices.

Key features of Active8 Managed Print for Businesses:

8 Company Overview

Active8 Managed Print for Business

The Education IT environment is unique – user turnover is high and networks are dynamic. Excess printing incurs huge costs on educational/academic institutions.

Key features of Active8 Managed Print for Education:

At Active8 Managed Print Solutions, we supply printing devices that are not only compatible with SIMS but other third party software too. For example, the SIMS app installed onto your machine allows you to access data instantly and securely from the same printer model in any other school.

9For more information call 0845 557 8188 or visit www.a8mt.co.uk

Autom8 – Remote Monitoring Audit Software

No initial outlay

Simple, hassle free installation

Reduced ongoing costs

Investmentinnew,hi-techprintingequipment

Never worry about running out of toner or other consumables again

Access to the customer portal – obtain complete visibility of your account throughout your contract with us

On-going technical support & rapid response

Active8 Managed Print for Education

10

We supply a range of multifunctional devices to transform your productivity and deliver quality print each and every time. We can accommodate any requirement for any size educational establishment or business.

Increase efficiency, Improve Output

Company Overview

Production MFP High speed black & white machines ideal for any demanding production environment or large School or office that needs to produce high volume and advanced office documents.

Office MFPHighly advanced and secure colour and black & white MFP’s for maximum office productivity.

Small office MFP/CopierCompact but powerful desktop MFPs for small schools and offices.

Single Function PrintersHigh-quality,easytousecolourprinters for your small office or workgroup.

Service TakeoverWe offer fully comprehensive service and supportonlegacyhardware/equipment.Thisenables our customers to take advantage of no capital outlay.

11

Swyx Solution

With our Swyx Solution you will also be able to work remotely accessing all communication through your inbox - with access to peer to peer calls and complementary conference calls.

The fully scalable Unified Communications system can supply totally reliable voice, data and messaging communication services to single site businesses with fewer than 10 employees to multi site businesses with well over 1000 employees.

Active8 partner with the very best award-winning Internet telephony specialist with collectively more than 40,000 business customers and one of the largest

Voice over IP (VoIP) networks in the UK. We offer advanced, cloud-based telephone systems, low-cost call tariffs and a wide range of phone numbers to companies of all sizes.

Active8 offers a robust and dynamic telecoms system along with our partners Swyx. We help you to discover the best fit telephony system for your business. Our telecoms solution provides the most advanced software-based IP telephony. Along with the traditional offering, we also provide as standard, integrated voice with email and fax while also allowing you to take full advantage of the benefits included in business class VoIP.

Active8 Telephony Services

For more information call 0845 557 8188 or visit www.a8mt.co.uk

Active8 supports our IT Department on various specialised projects, during 2013 this has included the planning, supply & installation across all new Retail super stores throughout the UK, the deployment of commercial premises of a Citrix Virtualised Desk top environment and furthermore installation and on-going management of our Data back-up and Recovery system. Active8 are also the key partners selected via Morrisons PLC to fully manage our Office 365 migration project for up to 500 + users.Kiddicare was recently nominated for the 2013 BT IT Retail Awards, we would like to thank Active8 for their ongoing support, they played a huge part in getting us onto this shortlist, well done! John Mack – Kiddicare, IT Support Services

Due to ongoing success and organic growth LDA Design Consulting LLP recently engaged with Active8 to provide a new level of IT Service and Support which they had not found in local supplier to date. Initially employing their consultancy team to investigate and present accurate Microsoft based licensing information for us, we were pleasantly surprised at their relaxed and professional approach, not only did they provide unlimited time to research & deliver the information required, they also brought a Microsoft representative to our door in order to fully explain the options available to us. The project then expanded in to hardware support, plus we were able to utilise Active8’s skilled Microsoft, HP & Citrix engineering services, their Gold Status with Microsoft gave us the confidence that Active8 had the track record and resource to deliver. All have been delivered and managed to a very high degree making our company wide Infrastructure upgrade possible and to run with minimum fuss or disruption. Colin Crawford - LDA Design LLP

Just wanted to update you with regards to this job carried out while I was away on holiday. Firstly, I want to personally thank you all for how this call was managed and the lack of input from myself that was required! I’m very happy my holiday was not interrupted to have this sorted out. Secondly, and I think that this is far more important, Phil who was dealing with this issue from our end was very impressed with the service he got and the excellent support you all gave. He said that he wanted to pass on his thanks for making a potentially annoying/stressful situation into a quick solution. He was very impressed with the technical knowledge shown and thought the assistance was ‘top notch’. Big thumbs up chaps (and ladies of course if they were involved!) Having Phil impressed with the service is a big assistance to me internally so thanks folks! Colin Mitton - DFA Law