ACTIVE MEMBERSHIP MEETINGTuesday, October 13, 2009Tuesday, October 13, 2009

9:00 am – 12:00 pm9:00 am – 12:00 pm

RANDALL GROGERRANDALL GROGERChairman, IAM

RKG Associates

WHY CHANGE IAM’s MEMBERSHIP CATEGORIES?

• Current governing or “Active” category excludes the majority of IAM’s commercially oriented members:

– 6% of total membership– Less than 30% of dues– Membership fees that are 600% higher than the

“next” category– Less than 7% of total association growth over the

past 10 years– Under DP3, the number could drop significantly

• IAM Member Needs Survey data strongly supports:

– 70% of all respondents are “very” or “somewhat” interested in such a change

– Only 26% of Associate Members and 12% of Active Members indicated no interest in changing the governing category

WHY CHANGE MEMBERSHIP CATEGORIES?

WHAT ARE THE BENEFITS OF CHANGE?

• Creates a Broad Financial and Governing Base

– Builds IAM recognition as an industry leader and expands our global presence

– All current Associate Members can choose their membership level based on interest and benefits

WHAT ARE THE BENEFITS OF CHANGE?

– Growth at the governing membership level will have a positive effect on the revenue base derived from fees and will impact the magnitude of future dues adjustments for all categories

– Just 40 Associate Members converting up to governing level would increase net association dues revenue by $100,000 (under the current dues structure)

WHAT IS THE IMPACT ON YOU?

• Creates an opportunity to invest energy and resources more creatively and responsibly for IAM’s future growth

• Establishes a new baseline for IAM leadership to impact and provide value to a varied base of “governing” members

WHAT IS THE IMPACT ON YOU?

• The IAM industry leadership and focus on Military Personal Property Program will remain strong!

• DoD continues to be the single largest customer in the world and draws heavy participation from IAM members. This will not change!

Chairman’s Report

I urge you to approve the By-Law changes, as presented, aimed at expanding the governing

base of the Association

Thank you!

REPORTS OF STANDING REPORTS OF STANDING AND AD HOC COMMITTEESAND AD HOC COMMITTEES

DOUG FINKEDOUG FINKECommercial Affairs

Sterling International

COMMERCIAL AFFAIRS

• Importer Security Filing “10+2”

– Enforcement phase by CBP will commence on January 26, 2010

– Regulation profoundly impacts all U.S. importers and their trading partners overseas

– Special IAM ANNUAL MEETING Session will provide ANSWERS YOU NEED TO KNOW

• Tuesday, October 13 at 1:30pm

COMMERCIAL AFFAIRS

• Receivable Protection Program (RPP)

– Current membership - 100 participants

– Program is member-driven and focused on signing additional companies in 2009-10 in order to yield higher annual claim settlement amounts

– Special IAM ANNUAL MEETING Session will provide ANSWERS YOU NEED TO KNOW

• Monday, October 12 at 3:30pm

COMMERCIAL AFFAIRS

• Shipper’s Guide

– New online template being designed by IAM’s new Programs Manager, Brian Limperopulos

– Current Custom’s information and regulations were solicited prior to Annual Meeting

– Information will be updated on a regular basis and posted to the IAM website for both consumer and member availability

COMMERCIAL AFFAIRS

• EIN: Proposed Elimination of Social Security numbers for U.S. Shipper Export

– New U.S. Census Bureau ruling mandating elimination of the Social Security Number in the Automated Export System (AES) as a result of the Privacy Act of 1974

– Number to be obtained from Internal Revenue Service and submitted via AES in order to export household effects

COMMERCIAL AFFAIRS

• EIN: Proposed Elimination of Social Security Numbers for U.S. Shipper Export

– IAM General Counsel Alan F. Wohlstetter submitted official comment to U.S. Census Bureau regarding discriminatory practice and administrative burden

– IAM recommendation to use the passport number to satisfy the Privacy Act requirement

COMMERCIAL AFFAIRS

• Knowledge Lab

– First year ever, IAM is conducting specific information sessions designed to educate the global membership

• Variety of topics from managing cashflow more effectively to new programs and regulations

– 12 Knowledge Lab sessions planned for this year’s Annual Meeting

CHARLES WHITECHARLES WHITEDirector of Government & Military

Relations, IAM

The last year has been a wild ride!!!!

• November 19, 2008 “Families First” begins moving shipments between 17 installations

• February 26, 2009 “DP3” made available worldwide

• 2009 Peak season DP3 Issues:– DPS Performance Issues– Short Fuse shipment Issues– Webbots– SIT issues– Invoicing/PPSO invoice approval/accessorial approvals– Claims Module issues– CSS Response Rate

Where do we stand right now?

• Currently running two programs side by side – TOPS & DP3. This will continue longer than previously envisioned - IS10 rates due 11/10/09. IW10….probably!

• Overall - 15% of all DOD shipments moved since February 2009 have moved through DP3. Currently 12% of total traffic moving thru DPS

• CSS – CRITICAL!!! Few TSPs Statistically Valid!

• Short Fuse shipments & PPM scheduled to come into DPS – December 2009

• Money is critical! FY10 money became available Oct 1. This will be used for DPS hardware upgrades and development of SCRs.

• No Open Season in 2009 for 2010 cycles

New Players in the game!

• Gen Schwartz out at Transcom….in as Chief of the Air Force

• Gen McNabb new Transcom Commander

• Vice Admiral Harnitchek new Transcom Deputy Commander – Direct oversight of DP3/DPS

• Ms Marge Leclaire – Transcom Director of AQ……. Ms Virginia Williamson (Transcom J6) retiredMs Patricia Young promoted – now at AF HQ

• Major Gen Hodge – SDDC Commander for just one year

• LTC Carberry to retire – replaced by Col Mike Miller

• LtCol Bradley set to retire August 1, 2010 but may take terminal leave as early as April, 2010

• New Leadership……New philosophy?

What Does the Future Hold?

• DOD looking to move at least 75% of traffic thru DPS by 2010 Peak season (May)

• May be too late for many Business Rule (BR) changes due to Federal Register Process. SDDC want to move some BR back to the DP3 Solicitations (Int’l Tender & 400NG)

• New leadership is milestone vs. date driven

• Is some form of Outsourcing of the Personal Property on the horizon?

Contact info

Chuck White

Director of Government & Military Relations

Charles.White@iamovers.org

703-317-9950

TERRY HEADTERRY HEADPresident, IAM

ASSOCIATION NAME CHANGE

• “International Association of Movers”

– Name change was effective January 1, 2009

• Full membership required to adopt new logo usage by December 31, 2009

www.IAMovers.org\logo.html

IAM “MEMBER NEEDS SURVEY”

– Contracted McKinley Marketing Group to conduct a full survey and analysis of member perception and to solicit input on needed benefits and surveys

– Broad survey distribution to more than 2000 members with a 30% response rate

– Survey data and findings were published in the July/August ‘09 issue of The Portal

MEMBERSHIP

• As of October 1, 2009:

– 127 Active Members– 453 U.S. Associate Members– 1,517 Overseas Associate Members– 1 Student Member– 4 Industry Veteran Members– 103 Young Professionals (YP-35) Members

• TOTAL - 2,205 Members in 170 countries

PROPOSED BY-LAW REVISIONS

• Notice provided to the Membership by email and through The Portal magazine regarding:– Article IV (Membership), Section1

• Reclassification and renaming of Active and Associate Members to “Governing” and “Core”

• Proposal to add a new category for Suppliers

• Extend participation in YP-35 until age 40, if joined by age 35

FINANCIAL

• Total Revenues for FY 08/09: $3,207,455

– Reflects a decrease of $340,702 over FY 07/08

• Total Expenses for FY 08/09: $3,137,247

– Reflects a decrease of $591,547 over FY 07/08

• Contribution to Members’ Equity: $70,198

– Total Unrestricted Net Assets - $2,037,304

MILITARY & GOVERNMENT REPRESENTATION

• Charles (Chuck) White, IAM Director of Military and Government Relations – Representation of IAM Members with

government and military organizations

– Significantly increased and strengthened IAM’s relationships with a variety of DoD stakeholders, GSA & State Department

– IAM has become the voice of the Industry on military issues

DOD PERSONAL PROPERTY PROGRAM

• Key Issues for the Future:

– Best Value Acquisition – TSP scores/validity

– Reduction of Carriers/Capacity

– DoD / Industry Communications

– Managed Carriers – Fit into IAM model?

– Outsourcing

GOVERNMENT & CONGRESSIONAL

• General Services Administration:

– Regular meetings between IAM and divisions of GSA that manage CHAMPS and the Transportation Audits Division

• Congressional & Government Representation:

– Jim Wise, PACE Government Relations, continues to hold responsibility to monitor, promote and advocate in all federal legislation, regulations and programs that could impact IAM members

INTERNATIONAL SHIPPERS ASSOCIATION (ISA)

– IAM staff provide administrative services• Mario Rizzo, ISA Consultant

– ISA maintains good relations with TAAFLO & TPAFBO– ISA Board works on a number of issues related to

military shipments in Atlantic & Pacific trade lanes– Two military shipping agents Pasha and NAS– 2008 “Patronage Dividend” - $45,000 – 124 TSPs– Current Membership Total: 202

http://www.isaship.org/

YOUNG PROFESSIONALS (YP-35) GROUP

• Stephan Geurts, Jr., Chairman• Paula Colmenares, Vice Chair

– Current YP-35 Membership: 103

– 2009 marks first year that YP-35 Management Board participated at the Leadership Meeting of EXECOM & AMMB

– 2009 marks first year that YP-35 hosted a “Welcome Reception” on opening night

YOUNG PROFESSIONALS (YP-35) GROUP

– 2009 marks first year that YP-35 hosted a special presentation session with representatives from The World Bank and the Inter-American Development Bank

– YP-35 supports the promotional fundraising efforts for the IAM Scholastic Assistance Program and the Alan F. Wohlstetter Scholarship Fund

http://www.yp-35.org/

IAM SCHOLASTIC ASSISTANCE PROGRAM

• Heather Engel, President AFWSF• Jackie Agner, Secretary

– 2009 marks first year that a special fundraising committee was established

• Sandra Rowe Maier, Chairman

• In honor of Alan F. Wolhstetter’s retirement

more than $100,000 was raised in recognition– 5 awards of $4,000 each this year

• 3 students in U.S. and 2 international

IAM PROGRAMS

• Brian Limperopulos, IAM Programs Manager

– Receivable Protection Program (RPP)– Shipper’s Guides

– Customs and Security Issues• ISF“10+2” Special Session; Tuesday, Oct.13 - 1:30pm

Guest Speakers:

– Christopher Dow, Chief CBP Officer, U.S. Customs and Border Protection

– Patrick Gallagher, Gallagher Transport International– Doug Finke, Sterling International

TECHNOLOGY PARTNERSHIP

• Gordon Keene, Chairman, Technology and Communications Committee

– Active pursuit and oversight to develop Standards for the American National Standards Institute (ANSI) as an accredited Standards Developer

– Overall objective to pursue common global Standards to ensure level playing field and common standards for application and development of technology in the Industry

IAM “HALL OF HONOR”

• John Day, Chairman, HoH Selection Committee

– Established to permanently enshrine individuals, companies, products or services that have made outstanding contributions to the association or the moving, transportation, forwarding or relocation industries.

– 13 Inductees for 2009• Call for 2010 Nominations by end of year

• Revisions being made to Nomination Form

• Revisions being made to Selection Committee and guidelines for final scoring

IAM PUBLICATIONS AND WEB SITE(S)

• Janet Seely, IAM Director of Communications and Member Engagement

– Oversight for all organizational communications• The Portal Magazine• Electronic Newsletters (e-Portals and e-Blast)• IAM website(s)

– New site planned for 2010; more than just a point of info– Transactional focus to benefit both consumers and members– Fully electronic meeting format for the future

• IAM Job Board

FOR FUTURE IAM ANNUAL MEETINGS

– 2010: San Diego, CA• Manchester Grand Hotel; September 29-October 2

– 2011: Denver, CO• Denver Hyatt Regency; September 12-15

– 2012: Washington, D.C.• Gaylord National Resort and Convention Center;

National Harbor, MD; October 10-13

IAM “50th” Golden Anniversary

Thank You for Attending

ACTIVE MEMBERSHIP MEETINGTuesday, October 13, 2009Tuesday, October 13, 2009

9:00 am – 12:00 pm9:00 am – 12:00 pm