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ACTIVE Listening Becoming an Active Listener Presented by: Hillary Harding OIWC Development Director

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April 2011...time to digest the information and ask for clarification. Be an Active Listener Active listening means encouraging patients to talk and can be used to gather information

April 2011...time to digest the information and ask for clarification. Be an Active Listener Active listening means encouraging patients to talk and can be used to gather information

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