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Activate your account under the Student GIC Program A Step-by-Step Guide

Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

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Page 1: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Activate your

account under the

Student GIC Program

A Step-by-Step Guide

Page 3: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Provide some details to request for account activation

Click on Activate Account:

Read the instructions carefully and complete all fields from page 1 to 5

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Page 4: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Read and follow every step outlined on page 6

Other requirements for account activation

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Page 5: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

On page 7 enter your Study Permit document number & other details.

Upload images exactly as instructed and then click on Submit.

Provide some details to request for account activation

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Page 6: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

The above message will be displayed upon successful

submission of your account activation request.

Provide some details to request for account activation

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Page 7: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Bank statement

Download the Bank Statement from your ICICI Bank Canada secure mailbox.

The Bank Statement serves as a proof of your Canadian address.

Sample Bank Statement

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Page 8: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Updates from ICICI Bank Canada within 1-2 business days

We will verify your details and update you with one of the two scenarios below.

Note: You will not receive an email from Sterling if you have chosen to visit an ICICI

Bank Canada Branch.

Scenario 1: Discrepancy found

You will receive a notification at your personal email address inviting you to

check the ICICI Bank Canada secure mailbox for details on how to resolve

the discrepancy.

Scenario 2: No discrepancy found

You will receive an email from Sterling ([email protected]) at

your personal email address with further instructions.

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Page 9: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Scenario 1: Discrepancy notification

A sample of notification sent to

your personal email address

A sample of instructions to

resolve the discrepancy.

This message is sent to your ICICI

Bank Canada secure mailbox

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Page 10: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Scenario 1: Resolving a discrepancy

1 3 7

Login to the SPP Account Activation app to resolve

discrepancies by correcting the field(s) highlighted in red

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Page 11: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Scenario 2: Email notification

1 3 7

[email protected]

1. To access eConsent, please click on the link below and enter the following access code: MWMOTXTB

https://eSurvey.backcheck.net/Login.welcome_to_the_online_process

If there is no discrepancy or after all the discrepancies are

resolved, you will receive an email from

[email protected] at your personal email address.

This email contains a link and an access code. Click on this

link to proceed further on the Sterling’s Website.

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Page 12: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Scenario 2: On Sterling’s website:

Enter the access code shown in the email Create your password & enter other details

Enter your name & other detailsDO NOT use special characters like a

comma or a dot in the address fields

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Page 13: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Scenario 2: Document with a barcode

You will see a 5-page document with a

Barcode on the last page

Visit a Canada Post location

with all the four documents shown below

Original Study

Permit

Original

Passport

Document with

the barcode

Bank Statement with

your Canadian address

(received at a

Canadian Airport)

(the one you

brought to Canada)

(the document

from Sterling)

(received at your ICICI Bank

Canada secure mailbox)

1 2 3 4

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Page 14: Activate your account under the Student GIC Program...Click on Activate Account: Read the instructions carefully and complete all fields from page 1 to 5 3 Read and follow every step

Account activation

Branch

locations:

145-4851 Westwinds Dr NE

Calgary, AB, T3J 4L4

Ph:403-293-0179

7031-120 Street (Scottsdale

Centre) Unit 7109

Delta, BC, V3W 3M8

Ph:604-595-4080

1 Bartley Bull Parkway

Brampton, ON, L6W 3T7

Ph:905-456-3700

4520 Ebenezer Rd, Unit 4

Brampton, ON, L6P 2R2

Ph:905-913-2428

4020 Confederation Parkway

Mississauga, ON, L5B 0J6

Ph:905-896-7502

5631 Steeles Ave East, Unit #1

Scarborough, ON, M1V 5P6

Ph:416-298-9222

150 Ferrand Dr, Suite 700

Toronto, ON, M3C 3E5

Ph:416-360-0909

Your account will be activated within 2 business days after all the requirements

are completed satisfactorily.

If you have any questions please call us at 1-888-424-2422. We are here 24/7 to

serve your banking needs.

Alternatively, you may also visit at any of our branch locations listed below.

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