ActifioArrowSoftwareInstallStickProcessv4.3

8/12/2019 ActifioArrowSoftwareInstallStickProcessv4.3

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Actifio / Arrow Manufacturing Process

Actifio Installation Processes

Feb 10, 2014 Revision V4.3

James Pownell


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Actifio/Arrow Two Stick Software Install Process v4.3 Page 2

The Protection and Availability Storage Platform Software Configuration Guide and all contents are

copyrighted and the property of Actifio, Inc. All rights reserved. This Guide contains materials protected

under International Copyright Laws. No part of this Guide may be reproduced, transmitted or

transcribed without the express written permission of Actifio, Inc.

Platform and Availability Storage Platform, PAS, are either registered trademarks or trademarks of

Actifio, Inc. in the United States of America and/or other countries. All brand names and trademarks are

properties of their respective owners.

The product and material in this course is subject to change without prior notice and does not represent

a commitment on the part of Actifio, Inc. who assumes no liability or responsibility for any errors that

may appear in this course. Actifio, Inc. accepts no claims beyond those in warranty.

All trademarks are for information purposes only.

Copyright 2009-2013 by Actifio, Inc.

All Rights Reserved

Document Revision History

Date Version Author Change Description

1.0 JEP Initial release

2.0 JEP Added Stick contents and DS array script execution

3.0 Jep Expanded OS install section and add edit details on

artifacts of install.

3.1 JEP Added BIOS settings, Added details to the steps in each

type of install

3.1.1 JEP Update Pas 5.1.1 changes. Changes highlighted in

italics.

Actifio1 script replace by arrow1.sh withoptions.

Added bios check to the PAS OS install.3.1.2 JEP Updated artifact locations.

4.0 JEP Added ISO install instructions4.1 JEP Updated for 6.0 LA

4.2 JEP Updated for 6.0.1 GA

4.3 JEP Updated for 6.0.2 security changes


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Table of Contents

1 Introduction ................................................................................................................................................... 5

2 Whats New in 4.3 ......................................................................................................................................... 5

3 Whats New in 4.2 ......................................................................................................................................... 5

4 Software Installation Requirements ..................................................................................................... 5

4.1 Arrow Hardware Build and Installation Setup ...................................................................................5

4.2 Installation Tasks ................................................................................................................................6

4.3 BIOS settings changes/confirmations ................................................................................................6

4.4 Create PAS OS/SVC USB Stick .............................................................................................................6

4.5 Duplicating a PAS Application USB Stick ............................................................................................65 Software Install and Verification ............................................................................................................ 8

5.1 Arrow1 Script Usage ...........................................................................................................................8

5.2 Installation Artifacts ...........................................................................................................................8

5.3 Service / Support Scripts ....................................................................................................................8

6 Gateway Installation ................................................................................................................................. 10

6.1 Installation Workflow .......................................................................................................................10

6.2 Install PAS OS with PAS OS Stick ......................................................................................................11

6.3 Initial PAS Configuration for PAS/VDP or Cluster/CLU servers ........................................................12

6.4 Finalizing 100T Cluster/CLU server Installation ...............................................................................13

6.5 Finalizing 100T VDP/PAS Server Installation ....................................................................................14

7 Higgs Installation ....................................................................................................................................... 16

7.1 Installation Workflow .......................................................................................................................16

7.2 Install PAS OS with PAS OS Stick on CLU server ...............................................................................17

7.3 Initial Higgs PAS Configuration for Cluster/CLU server ....................................................................18

7.4 Finalizing Higgs Cluster/CLU server Installation ...............................................................................19

7.5 Install PAS OS with PAS OS Stick on PAS Server ...............................................................................21

7.6 Initial Higgs PAS Configuration for PAS/VDP servers .......................................................................22

7.7 Higgs VDP PAS Application Installation ............................................................................................23

7.8 Higgs Storage Configuration and Validation ....................................................................................24


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8 Install Using Actifio ISO Files.................................................................................................................. 27

8.1 Installing PAS OS...............................................................................................................................27

8.2 Install PAS Application .....................................................................................................................33

9 Restoring Root Access for Troubleshooting ..................................................................................... 34

10 DS3512 Configuration Script Execution......................................................................................... 36

11 Upgrading Controller and ESM firmware ...................................................................................... 39

11.1 Controller Upgrade ..........................................................................................................................39

11.2 ESM Upgrade ....................................................................................................................................42


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1 IntroductionThis documents the Arrow 2 Stick software installation to support the Actifio PAS product.

2 Whats New in 4.3 Added process for restoring root password access after a complete install

3 Whats New in 4.2 -Added -i option to specify the IP setup for Lab install -Added VPN certs in the 1000-2000 range -Added VPN certs 2000-3000 -Added additional storage scripts for higher density drives -Updated Install doc on stick with details of changes -Added upgrade pre-flight to the gold directory for upgrades.Arrow1.sh

OPTIONS:

-t install type

arrow - default no option install BBSID > 2000 VPN installed

Actifio - Actifio field install BBSID > 1000 VPN installed

Lab - Actifio Lab install BBSID > 0, no vpn installed

-i Setip arguments for the server - Only available in LAB install type.

-I "CDS-n1 192.168.130.198 255.255.255.0 192.168.1.1 y"

4 Software Installation Requirements4.1 Arrow Hardware Build and Installation Setup

Arrow builds and installs the PAS software as individual servers (VDP160GB, and CLUSVR24GB). The

physical servers are assembled, placed in a burn-in rack where multiple servers are burned in.

Following the burn-in process the PAS OS and PAS application software are installed with thefollowing hardware configuration.

Arrow installs PAS software using the following hardware setup:

Server is connected to 120V UPS Server is connected to SAN24B Fibre channel switch or loop back cable. The OS and PAS software are installed from USB sticks


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Arrow scripts portions of the install process. The scripts are accessed from a USB stick andactivated using a bar code reader.

4.2 Installation Tasks Sets and validates proper BBSID settings Installs the VPN key and certificate (PAS node only) Installs PAS(PAS node only) Updated BIOS setting to proper values Waits for the system to be ready when needed. Validates the installation

4.3 BIOS settings changes/confirmationsArrow sets these at initial Server build time. The script sets these values during the install

Memory page: Memory Speed - Power Efficiency Memory page: Set LV-DIMM Power to Enhanced Performance Power page: Active Energy Manageroff Power page: Power capping - off Processor page: Hyper threadingoff Processor: Turbo modeon Boot manager: Boot options and order: disk, USB, CD

4.4 Create PAS OS/SVC USB Stick Insert PAS Software stick in a running PAS server Mount stick and copy software to server and run mount /dev/sbd1 /mnt cp /mnt/Gold/make-usbstick*.run /dumps

4.4.1 Create Stick Insert new stick in server sh /dumps/make-usbstick*.run --target /dumps When asked for USB stick enter: /dev/sdb Creation takes about 3 minutes

4.5 Duplicating a PAS Application USB Stick Insert PAS USB stick in PC Copy stick contents to directory Insert DOS formatted stick Copy the contents of the directory to new stick.


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4.5.1 Creating a PAS Application USB Stick with a PAS zip file Expand the PAS zip file Insert DOS formatted stick

Copy the contents of the directory that was just expanded to new stick. The top-leveldirectory of the USB stick should contain the arrow1.sh.


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5 Software Install and Verification5.1

Arrow1 Script Usage

usage:bash /mnt/arrow1 t install type options

Initial Actifio install script that installs BBSID and loads the VPN. Default type is Arrow install. Options

allow adjusting the install type for Actifio or Lab

OPTIONS:

-t install type

Default- Arrow install (BBSID > 2000, VPN Installed)

Actifio - Actifio field install (BBSID > 1000, VPN Installed)

Lab- Actifio Lab install (BBSID > 0, VPN NOT Installed)

-i setip name and address string

5.2 Installation ArtifactsFollowing the installation the following files will remain.

/data/act/systemtypeset to 100Tfor a Gateway cluster or HIGGSfor a 100T-Robo systems /data/act/Storagetype- for 100T system specifys the type of storage used V3700 or DS3512.

Question is queried on VDP node install.

/data/act /InstallTypeset to the install Type /data/act /InstalledBBSIDset to the installed BBSID /data/act/servicetoolsCLU scripts used by support and services. /act/servicetoolsPAS scripts used by support and services. /dumps/*.log - Log files from the scripts run to perform the install /dumps/Final*.shFinalCLU or FinalPAS remain and can be delete if needed

5.3 Service / Support Scripts 5.1.1cmos-full.iniComplete Uefi settings including IMM 5.1.1cmos.ini - Complete Uefi settings for Uefi only ActifioErrCheck.shTest server for error. Print meaning and possible causes ActifioSetUefi.shReset the Bios to the standard values StorageScripts

o DS3512Directory with DS3512 Configuration scriptso E2600Directory with Netapp storage scriptso V3700Directory with V3700 storage scripts

calcfshash.shRecalculate FS checksums cmp_uefi.shCheck Uefi against defaults


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get-all.shScripts to gather status information for a server (Corsi) get-hw.sh get-os.sh get-svc.sh get-uds.sh


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6 Gateway Installation6.1

Installation Workflow

100T Gateway Servers

Gateway CLU server

1. Check BIOS settings for server2. Install PAS OS by booting from PAS OS stick3. Select the OS from the screen and re-boot when asked.4. On-reboot, login

a. mount /dev/sdb1 /mntb. bash /mnt/arrow1.shc. Input configurationd. System will re-boot

5. On reboot, logina. bash /dumps/FInalCLU*.shb. System will shutdown

Gateway PAS server

1. Check BIOS settings for server2. Install PAS OS by booting from PAS OS stick3. On-reboot, login


4. On reboot, logina. bash /dumps/install*.runb. System will re-boot

5. On reboot, logina. bash /dumps/FInalPAS*.shb. System will shutdown


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6.2 Install PAS OS with PAS OS StickThis is the standard PAS OS installation process. And is the same for both the PAS and CLU server.

Check Bios for proper setting and make changeso Memory page: Memory Speed - Power Efficiencyo Memory page: Set LV-DIMM Power to Enhanced Performanceo Power page: Active Energy Manager offo Power page: Power capping - offo Processor page: Hyper threading offo Processor: Turbo mode ono Boot manager: Boot options and order: disk, USB, CD

Insert the PAS OS USB stick

Reboot the server and boot from the USB stick.


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Select the OS to be installed and hit enter. System disk will be reformatted and the OS installed

You will be asked to remove the stick and reboot using cntl-alt-delete. Ignore the errors shown inthe photo.

When server comes up you will be ready to install the PAS application software6.3 Initial PAS Configuration for PAS/VDP or Cluster/CLU serversThis will work for either a PAS/VDP node or Cluster/secondary Node. Durring this step you choose if the

configuration is a Higgs rack or 100T gateway. When complete the servers are ready to be installed usingthe self-service configuration tool.

Insert the PAS software stick Login in to the server (root actifio1 for pre-5.1 release and root actifio2 for 5.1+ release) Mount the PAS software stick and run arrow1.sh:

mount /dev/sdb1 /mnt


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sh /mnt/arrow1.sh

The script asks:o If the install is for a Higgs Rack system (H) or a 100T gateway server (T)o If it is a VDP or Cluster node V/Co If installing a VDP server on a Higgs system you be asked to identify the storage type:DS3512 or V3700o For the BBSID which can be found on a sticker the top right of the server or is part of the

Arrow Kit build.

The script sets and saves the BBSID and system type, checks if the 10GbE card has the properfirmware, loads the remaining files onto the server and reboot

6.4 Finalizing 100T Cluster/CLU server InstallationWhen the CLU server reboots login and run the Final script. The final script is used to complete the

installation and validate that the server is correctly installed.

The Final script will perform the appropriate setup for either a Higgs Rack or 100T server system.Note: the photo below shows the output for a Higgs system.

The installation is validated and the PAS OS is checked for errors. Note below the 805 errors isshown indicating that an IP port is inactive. Remedy is show based for each installation type.

To complete the installation hit enter to continue. A Higgs system is rebooted and a 100T systemis shutdown in preparation to be re-boxed.

sh /dumps/Final*


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6.5 Finalizing 100T VDP/PAS Server Installation When the server reboots, login and run the PAS install script. The server will restart after the

install.

bash /dumps/install*.run

When the server reboots, login and run the Final script. The final script is used complete the



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bash /dumps/Final*

Like the CLU server, the installation is validated and the PAS OS is checked. For a 100T the system is shut down for packaging.


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7 Higgs Installation7.1

Installation Workflow

Higgs PAS SolutionFollow the order specified here. The installation process assumes the backend

network has been setup with the proper IPs. The CLU server should be installed first with PAS server off.

1. Assemble the rack and insure that all the connections are correct.2. Power on all the components, except for VDP/PAS serverHiggs CLU server install

1. Check BIOS settings for server2. Install PAS OS by booting from PAS OS stick3. On-reboot, login


4. On reboot, logina. bash /dumps/FInalCLU*.shb. System will shutdown

Higgs PAS server install

1. Install PAS OS by booting from PAS OS stick2. On-reboot, login


3. On reboot, logina. Bash /dumps/install*.runb. System will re-boot

4. On reboot, logina. bash /dumps/FInalPAS*.shb. System will reboot

5. On reboot, logina. bash /dumps/HiggsStorage.shb. Script will configure storage and validate the configuration


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7.2 Install PAS OS with PAS OS Stick on CLU serverThis is the standard PAS OS installation process





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When server comes up you will be ready to install the PAS application software

7.3 Initial Higgs PAS Configuration for Cluster/CLU serverThis will work for either a PAS/VDP node or Cluster/secondary Node. During this step you choose if the

configuration is a Higgs rack or 100T gateway. When complete the servers are ready to be installed using

the self-service configuration tool.

Insert the PAS software stick Login in to the server (root actifio1 for pre-5.1 release and root actifio2 for 5.1+ release)


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Mount the PAS software stick and run arrow1.sh:mount /dev/sdb1 /mnt

sh /mnt/arrow1.sh

The script asks:

o If the install is for a Higgs Rack system (H) or a 100T gateway server (T)o If it is a VDP or Cluster node V/Co For the BBSID which can be found on a sticker the top right of the server or is part of the

Arrow Kit build.


7.4 Finalizing Higgs Cluster/CLU server InstallationWhen the CLU server reboots login and run the Final script. The final script is used to complete the


The Final script will perform the appropriate setup for either a Higgs Rack or 100T server system.Note: the photo below shows the output for a Higgs system.

The installation is validated and the PAS OS is checked for errors. Note below the 805 errors isshown indicating that an IP port is inactive. Remedy is show based for each installation type.

To complete the installation hit enter to continue. A Higgs system is rebooted and a 100T systemis shutdown in preparation to be re-boxed.


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bash /dumps/Final*


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7.5 Install PAS OS with PAS OS Stick on PAS ServerThis is the standard PAS OS installation process





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When server comes up you will be ready to install the PAS application software

7.6 Initial Higgs PAS Configuration for PAS/VDP serversThis will work for either a PAS/VDP node or Cluster/secondary Node. During this step you choose if the

configuration is a Higgs rack or 100T gateway. When complete the servers are ready to be installed using

the self-service configuration tool.

Insert the PAS software stick Login in to the server (root actifio1 for pre-5.1 release and root actifio2 for 5.1+ release) Mount the PAS software stick and run arrow1.sh:


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mount /dev/sdb1 /mnt

sh /mnt/arrow1.sh

The script asks:o If the install is for a Higgs Rack system (H) or a 100T gateway server (T)o If it is a VDP or Cluster node V/Co For the BBSID which can be found on a sticker the top right of the server or is part of the

Arrow Kit build.


7.7 Higgs VDP PAS Application Installation When the server reboots, login and run the PAS install script. The server is restarted after the

install.

bash /dumps/install*.run


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When the server reboots, login and run the Final script. The final script is used complete theinstallation and validate that the server is correctly installed.

sh /dumps/Final*

Like the CLU server, the installation is validated and the PAS OS is checked. For Higgs installations, the system is restarted to configure and validate the storage configuration

7.8 Higgs Storage Configuration and Validation When the Higgs PAS server reboots, login and run the HiggsStorage script. (see Higgs

configuration doc for proper storage configuring.)


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bash /dumps/HiggsStorage.sh

The storage configuration performs the following:o Renames the Actifio mdisks to be used in the PAS poolso Validates:

Cluster setup Management network setup Checks the PAS server IP configuration

Note: IMM ports were not set properly when this script was run.The final verification of the Higgs install:

Connect the lap top to the management switch in the rack and configure the laptop IP to192.168.131.10

Connect to 192.168.131.200 and verify:o That the initial IP configuration screen is displayedo Access the storage configuration tab and verify that 9 or more mdisk are available


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8 Install Using Actifio ISO FilesIn each node's BIOS settings, configure IMM. If you don't have enough IP addresses, use whatever you

have (e.g. node IP's) and remove them later, after you're done installing PAS OS and Application.

After IMM is configured, click to save IMM settings, exit from BIOS setup screen (no need to save BIOS

settings if you haven't changed other things), reboot the server and few minutes later (it does take

minutes) log on to IMM using USERID and PASSW0RD (that's a zero).

8.1 Installing PAS OSClick on Start Remote Control at the bottom of the screen (choose any mode). This will cause a

download which you then execute to bring up the VGA window. I think it may pop-up automatically on

MSIE, documentation was built using Chrome.


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From the new Java VGA window (you need to have pop-ups from the IMM IP allowed), go to Tools >

Launch Virtual Media.

NOTE: I used Chrome, but MSIE 9 seems more reliable with Java Plug-ins. Your mileage may vary.

Youll need to Add Image..of the ISOs from the disk


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Select the SVC-install image and Mount the ISO file image. Do not close this window. You need later.

NOTE: check out the ISO image file name (svc-install*.iso). If you don't have this file, you'll have to

download it from the PAS-Stick folder on Google Drive. This isn't the make-usb-stick file.

When you are done with mounting, go to Macros > Ctrl-Alt-Del and reboot. If you are logged in, reboot

from the command line: \reboot works.


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Use Alt-F12 Macro to invoke the Boot From screen in the BIOS and select CD/DVD Rom as a one-time

boot device


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When you get to the above screen you can hit Enterto take the default (/dev/sr1). If it fails you can

reboot and enter the string shown below for the boot:install_i bdev=/dev/sr0


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With booting from the iso initiated, you can use the standard methods described earlier to install the

PAS-OS with VGA window.


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8.2 Install PAS ApplicationAfter the PAS OS has re-started you need to mount the PAS Application ISO (PAS512.iso) on the server to

complete the installation. The ISO files can download from the PAS-Sticks folder on Google Drive

Using the Virtual Media window Un-mount All the PAS-OS iso , Add and Map the PAS-APP iso.

From the VGA window mount the ISO on the server using the command mountt iso9660 -o ro

/dev/sr1 /mnt. If sr1 does not work, try sr0

You can now start the install in the normal way: sh /mnt/arrow1.sh. The script will copy all necessaryfile from the ISO to the server, set the BBSID and re-boot. You do not need to remount the ISO to

complete the install.


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9 Restoring Root Access for TroubleshootingWith CDS-6.0.2 root access is removed by the final step of the installation process. Root access is

available using a key. If a key is not available, you can restore root access during the reboot process by

selecting the p option at the grub screen and using the password . (Contact Services for password)

Password Screen after selecting p


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Screen after Entering password. Press enter to enable root access.

Before a server with root access can be completed the root access should be removed by executing the

command: rm /home/debug/mfg_root


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10DS3512 Configuration Script ExecutionTo execute a script (*.cfg) on a DS3512 follow the directions below. The script will run and create LUNs

that are available immediately. The Array initialization script (3 LUNs) takes 4 Hours to initialize luns. The

Added LUNs script (7 LUNs) takes 13 hours to initialize.

1. Select Load Storage Subsystem Configuratio


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2. Click yes to the Warning Dialog.

3. Select the configuration file

4. If you have made edits to the cfg file be sure to check it carefully that each LUN created: isconsistently named, is placed on the proper controller, has the correct size, correct LUN number

and is the correct Host Group. Cleaning up a bad configuration is a manual process


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The initial script clears the existing configuration on DS3512 before executing. This will place the

array into recovery mode that you can clear with using the Monitor->Health menu and clearing

the recovery mode.

Before running your script check the syntax and fix any errors. Select Edit where you can select

Syntax check only


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11Upgrading Controller and ESM firmware11.1

Controller Upgrade

Select Controller Firmware -> Upgrade from the Upgrade menu

Perform the pre-upgrade check to insure array is prepared to upgrade successfully.


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Select the firmware and nvram files to use.


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Begin upgrade by clicking transfer button.o Upgrading the nvram will reset any pre-existing configuration of the controller. Since this

is being done during the build process doing both firmware and nvram is preferred.

o The Transfer only option is not needed.

One controller at a time is updated. Total time of about 6-7 minutes.


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11.2 ESM Upgrade Select ESM firmware

Select ESM file to use


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Enter yes to begin updating bot ESM controllers. Upgrade takes about 5 minutes.

Documents

ActifioArrowSoftwareInstallStickProcessv4.3