ACT Municipal Lien System

Daisy Power and Leah Stolar

AGENDA

• History Overview of the Lien System• Current Clients• Benefits of Using the Lien System• Business Process Overview• Pre-Lien Document Samples• Why Promote the Lien System?

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History Overview

• Why did ACT Develop a Lien System?• City of Houston (2009)

• Generate lien, filing and release

• City of Corpus Christi (2010)• Generate lien, filing and release

• City of Castle Hills (2011)• Code Compliance “pre-lien” process• Generate lien, filing and release

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Benefits of Using the Lien System• The Lien system has its roots in the ACT (TCS) system. Using an

existing platform provided many benefits, and implementation is quick, effective and economical.

• The Lien System, like TCS, is a hosted solution or Software as a Service (SaaS) model. The software and client data reside in our San Antonio data center, so a computer and Internet access is all an entity needs to get started using the Lien System.

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Benefits of Using the Lien System• The Lien System transactions, like TCS, have the unique

advantage of being replicated within minutes to a second data center in Austin, Texas, our “hot back-up” disaster recovery site.

• Ownership updates received from the Central Appraisal District (CAD) are applied to the lien database, ensuring the pre-lien and lien notifications are sent to the most current owner of record.

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Benefits of Using the Lien System• The imaging, alerts, notes, and many other functions are

helpful to the code compliance officers patrolling the streets with their laptops, iPads, etc.

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Business Process Overview

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Tax Roll Data file updates account

information

Letter to property

owner

Pre-lienCode Violation

Lien types defined as jurisdiction

buckets

CAD Account

Certified Letter

File date triggers due date set to first day of the next calendar

month

Sent to County Clerk’s Office for lien file # and file

date

Lien document Generate lien and receivable

Lien is released

Receipt sent to customer

Payment is received and

cashiered

Property Owner is billed

Lien and Distribution Status reports generated

Pre-Lien Document Samples• Preliminary notice asking property owner to remedy the code

violation• Certified notice notifying property owner that they have 10

days to remedy the code violation• Certified letter and work statement to property owner asking

for reimbursement of the funds spent to remedy the code violation

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Preliminary Notice

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Certified Notice

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Work Statement

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Why Promote the ACT Lien System?

• Comprehensive system to help increase revenue for high volume, low dollar government receivables

• Separate component - no need to be a current ACT client to use

• Easy to implement, easy to use

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Any Questions?

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