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7/25/2019 Acme Incepta
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Term paper on Job
Performance and Organizational
Commitment
INCEPTA &ACME
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Course Title: Organizational Behavior
Course Code:MGT-251
Section:02
Date of submission: 02-12-2015
Submitted To:
RumanaAfroze
(Senior Lecturer)
Department of Business Administration
East West ni!ersit"
Submitted b":
#$ Amrin Ra%man &'###'#**
&$ Se%eli C%o+d%ur" ,eem &'###'-&-
-$ .usrat /a%an &'###'-&0
$ Afroza ,o%al &'#--''1
1$ ,unaib A%med Saad &'#-''22
2$ S%oaib 3slam &'###'---
Letter of Transmittal
02-12-2015
To,
RumanaAfrozeSenior lecturer
!
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e!artment of Bu"ine"" A#mini"tration
$a"t %e"t &niver"it'
Sub4ect: Re!ort on factor" affecting the em!lo'ee(" )o* !erformance an# organizational
commitment+
ear Ma#am
t give" u" an immen"e !lea"ure in "u*mitting to 'ou the re!ort on .actor" affecting the
em!lo'ee(" /o* !erformance an# Organizational commitment of $T an# AM$
com!anie" in the conte3t of !harmaceutical" "ector in Bangla#e"h+ 4 hich i" the to!ic of our
o*"ervation+ %hile !re!aring the re!ort, e clo"el' focu"e# on the to!ic 6 trie# to collect
mo"t com!lete information availa*le+ %e *elieve that it ill !rovi#e 'ou a clear conce!t
a*out their em!lo'ee(" )o* !erformance an# organizational commitment+
%e than7 'ou for giving u" the o!!ortunit' to #o a re!ort on the a*ove mention !oint+ Thi"
re!ort ill #efinitel' give u" e3!erience in our !rofe""ional life+ %e ill *e ala'" availa*le
for an' further 8uer' an# to an"er an' 8ue"tion" on thi" re!ort+
Than7 'ou+
9our" o*e#ient u!il ,
:+ Amrin Rahman 201;-1-10-1
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Then, e oul# li7e to e3!re"" our gratitu#e to our honora*le teacher, Rumana Afroze@Senior
lecturer, $%& for her continuou" in"!iration, #irection, an# !atience+ %ithout her caring
gui#ance an# lovel' "u!!ort, it oul# not have *een !o""i*le to com!lete the hole ta"7+
M' "incere"t than7" go to our grou! mem*er ho ere involve# an# hel!e# #irectl' an#
in#irectl' in !re!aring thi" re!ort a" ell a" the facult' of *u"ine"" a#mini"tration for all the
"u!!ort a" ell a" giving u" the o!!ortunit' to !re!are thi" re!ort a" a !art of m' BBA
!rogram+ .inall', e oul# li7e to than7 our famil' for their numerou" "u!!ort in *oth
financiall' an# mentall' hich hel!" u" lot to fini"h our entire term !a!er "ucce""full'+
Executive Summary
The !ur!o"e of thi" a""ignment i" to learn a*out the factor" affect the )o* !erformance an#
organizational commitment *' com!aring the "trategie" of to com!anie" from the "ame
in#u"tr'+ The "trategie" of 53.CE8TA an# AC,E7 have *een com!are# from the
!er"!ective of organizational *ehavior+53.CE8TA an# AC,E7 *oth are "!ecializing in
me#icine" manufacturer in Bangla#e"h+ The to!ic" in thi" a""ignment cover critical inci#ent"
#
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of *oth 53.CE8TA and AC,E that occurre# in the !a"t an# the com!ari"on *eteen *oth
their "trategie" a" ell their future !lan"+ Thi" a""ignment "ho" u" the influence the "trateg'
ha" on the "ucce"" or failure of com!anie" an# ho com!anie" craft "u"taina*le "trategie" that
hel! them to retain their !o"ition in the mar7et+ t al"o "ho" u" the factor" that affect the
em!lo'ee(" organizational commitment+
$
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Index
C9A8TERS 8A6E .,BERS
ha!ter-1@ntro#uction 0
ha!ter-2@om!an' Overvie *#-
ha!ter->@iterature Revie ##*
ha!ter-;@TheoreticalBac7groun#
#2#
ha!ter-5@Anal'"i" #*
[email protected]#ing" &&
ha!ter-:@onclu"ion 6
Recommen#ation
&-&
Reference &1
A!!en#i3 &2
%
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1. Introduction:
#$# Bac;
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3nter!ie+in
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2. om!any overview:
&$#$# 9istor" of 3.CE8TA:
n 1
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&$&$# 9istor" of AC,E:
n 1
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&$&$ Contribution to t%e Econom" of 3.CE8TA:
nce!ta i" gui#e# *' it" e3!ort mi""ion to im!rove the health an# ell-*eing of !eo!le
orl#i#e+ t" cor!orate !hilo"o!h' i" to create ne value aroun# health-relate# !ro#uct"
through "cience an# a#vance# technolog'+ %ithin nine 'ear" of "tarting e3!ort o!eration",
nce!ta no "ell" it" !ro#uct" in ;: countrie"+ Thi" ha" *ecome !o""i*le #ue to an intellectual!ool of "ome of the *e"t min#" in the countr'+ Starting in 200?, nce!ta alrea#' ha"
regi"tration of more than >00 !ro#uct" in #ifferent countrie" aroun# the glo*e+ .urther
negotiation ith !o""i*le *u"ine"" !artner" an# !ro#uct regi"tration i" going on to further the
!re"ence of the com!an' in man' more countrie"+ n /anuar' 200=, the com!an' receive#
Kertificate of GM com!lianceK from $uro!ean &nion hich *a"icall' o!ene# the #oor to
the $uro!ean mar7et for nce!ta+nce!ta currentl' "ell" it" !ro#uct in man' countrie" of A"ia,
Africa, an# entral America ha" "tarte# to "ell in atin America an# $uro!e+ nce!ta i" ta7ing
"!ecial effort" to en"ure !re"ence in the re"t of the glo*e+ urrentl' the com!an' i" e3!loring
#i"tri*utor"hi!, contract manufacturing, in licen"ing, technolog' !artner"hi! an# man' otherform" of coo!eration+ om!anie" aroun# the orl# can *enefit from !artner"hi! ith nce!ta
a" the com!an' offer" a ver' large !ortfolio of generic !ro#uct" to choo"e from+ .ocu" on
en"uring high 8ualit' an# co"t effectivene"" ma7e" our !ortfolio more attractive to !otential
cu"tomer"+
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Beginning in 2000, nce!ta ha" *een launching ne an# innovative !ro#uct" at a fa"ter !ace
than it" com!etitor"+
&! to ecem*er 201; it ha" alrea#' launche# >
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&$&$1 Contribution to t%e Econom" of AC,E:
The "ucce"" of The AM$ la*oratorie" t#+ in the #ome"tic mar7et !rom!te# it to e3!lore
the nternational mar7et a" ell+ n 1
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". Literature #eview:
/ob 8erformance:$m!lo'ee !erformance a!!rai"al" have come in for much critici"m, an#
manager" continue to have a love-hate relation"hi! ith them+ %hat i" intere"ting i" that the
#ifferent "chool" of thought regar#ing the mea"urement of !eo!le are tie# to ver' #ifferent
orl#vie", or *elief "'"tem"+ An# thi" affect" the "ucce"" rate of #ifferent a!!roache" to
!erformance a!!rai"al in #ifferent organization"+
Should You Measure Individual People's Performance? , by Stacey Barr
/ob performance:(m a *ig fan of !o"itive fee#*ac7+ ThatJ" h' filter m' email "o onl'
"ee me""age" that inclu#e !hra"e" li7e Kgreat )o*,K Kreall' en)o'e# thatK an# K'ouJre a"
talente# a" 'ou are han#"ome+K &nfortunatel', negative fee#*ac7 N or Kcon"tructive
critici"m,K a" itJ" "nea7il' #e"cri*e# N canJt *e entirel' avoi#e#, !articularl' #uring an
annual !erformance revie, an event that generall' ran7" right *elo K"u*merge# into tu* of
#i"oriente# "or#fi"hK on the thing"-e-#onJt-li7e "cale+
Negative feedbac and !hy !e hate it ,"e#$uppe
#
http://articles.chicagotribune.com/2014-02-03/business/ct-biz-0203-work-advice-huppke-20140203_1_feedback-performance-appraisals-criticismhttp://articles.chicagotribune.com/2014-02-03/business/ct-biz-0203-work-advice-huppke-20140203_1_feedback-performance-appraisals-criticism7/25/2019 Acme Incepta
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=r; manager" in
:1 fe#eral government organization"+ Re"ult" in#icate that certain role factor" "uch a" tenure
an# or7 overloa# an# !er"onal factor" "uch a" attitu#e toar# change an# )o* involvement
are "trong influence" on commitment+ m!lication" of the fin#ing" an# the nee# for further
theoretical an# metho#ological refinement" are #i"cu""e#+
%ssessing Personal, "ole, and &rganiational Predictors of Managerial (ommitment, by
1ohn M Stevens, 1anice M Beyer and $arrison M )rice
$. T%eoretical &ackground:
$
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$# =r
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ith tenure or "eniorit', an# tho"e ho are "ati"fie# ith their on level" of or7
!erformance ten# to re!ort higher level" of organizational commitment than other"K+
Thi" im!lie" that ol#er !eo!le are "een to *e more committe# to the organization than
other age grou!"+ Another !er"onal characteri"tic that ma' affect organizational
commitment i" a""ociate# ith gen#er @Me'er 6 Allen, 1
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Re"ource Management+ erformance i" an im!ortant criterion for organizational outcome"
an# "ucce""+
$&$# @actors Affectin< /ob 8erformance: There are "ome factor" that affect )o*
!erformance of the em!lo'ee" in an organization+
Abilit" : The ca!acit' to learn an# !erform the ta"7" re8uire#
Standards: $3!ectation" to achieve an# gui#eline" *' hich to achieve them
no+led
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'. Analysis:
1$# /ob 8erformance of AC,E:
The !eo!le of AM$ are li7e a""et" for them+ The' ala'" tr' to #o "omething for their
!eo!le for retaining them+ More )o* !erformance mean" more !ro#uctivit'+ So for the *etter
!ro#uctivit' the' nee# high )o* !erformance+ So the' !rovi#e high "alar', tran"!ortation
"'"tem, an# *etter or7ing environment ith a#vance# technolog'+ The' mea"ure the )o*
!erformance of the em!lo'ee" *a"e# on gen#er e"!eciall' for tho"e, or7ing in the
!ro#uction #e!artment an# the' thin7 that the male em!lo'ee" are more efficient than the
female mem*er" *ut the' al"o inclu#e# that the female em!lo'ee" in the R6 #e!artment are
*etter !erforme# than the male" "ince "ome recent 'ear"+
1$#$# @actors t%at affectin< t%e /ob 8erformance of AC,E:
6ender: The' mea"ure the )o* !erformance of the em!lo'ee" *a"e# on gen#er
e"!eciall' for tho"e, or7ing in the !ro#uction #e!artment an# the' thin7 that the
male em!lo'ee" are more efficient than the female mem*er" *ut the' al"o inclu#e#
that the female em!lo'ee" in the R6 #e!artment are *etter !erforme# than the male"
"ince "ome recent 'ear"+
Salar" Scale:The' con"i#er the "alar' a" a *ig factor can affect the )o* !erformance
of the em!lo'ee"+ o "alar' can #e motivate" the em!lo'ee"+ So the' can *e
#i""ati"fie# an# "itch the com!an'+
Relations%ip bet+een t%e super!isors and subordinates:Though thi" i" a *ig factor
for an organization *ut hea#" of AM$ thin7 that the' are "o motivating an# maintain
a frien#l' relation"hi! ith the em!lo'ee"+ But "ome of the em!lo'ee" "lightl'
#i"agree ith thi" factor+ So thi" can *e an affecting !oint for the )o* !erformance+
Wor;in< Sc%edule: Mo"t of the !harmaceutical com!anie" have a har# or7ing
"che#ule+ So that can al"o *e a factor of lo )o* !erformance+
@inancial Re+ard: .inancial rear# "'"tem can al"o influence the )o*
!erformance +Bonu", incentive", in"urance for the lifetime after retirement on the
*a"i" of !erformance+
(
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1$& =r
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1$- Lin; bet+een /ob 8erformance and =r
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(. )indings:
+rom t,i- -t.d/ 0e ,a1e gotten -ome 2nding- b/ anal/zing t,i- report*
T,e-e 2nding- are completel/ from o.r per-onal point- of 1ie0* T,o-e are
gi1en belo03
T,e-e companie- pro1ide people globall/ 0it, ,ig, 4.alit/ ,ealt,
care prod.ct- at a5ordable price-*
T,e/ pro1ide emplo/ee- an enabling en1ironment t,at facilitate-
realization of t,eir f.ll potential*
Cond.ct re-earc, and de1elopment in order to f.l2ll .nmet need- of
t,e medical comm.nit/ in 6anglade-, and abroad*
T,e/ e7plore di-trib.tor-,ip8 contract man.fact.ring8 in licen-ing8
tec,nolog/ partner-,ip and man/ ot,er form- of cooperation*
+oc.- on en-.ring ,ig, 4.alit/ and co-t e5ecti1ene-- ma9e- o.rportfolio more attracti1e to potential c.-tomer-*
Incepta al0a/- prefer- /o.ng and energetic gro.p of people for t,eir
compan/:- mid;le1el and 0or9er;le1el management and ACME ,a-
de-igned t,eir mid;le1el management 0it, e7perienced people8
along 0it, /o.ng emplo/ee-*
T,e-e companie- don:t ,a1e an/ gender di-crimination at t,eir
midle1el management*
Incepta moti1ate- t,eir emplo/ee- b/ t,eir brand 1al.e on t,e ot,er
,and ACME moti1ate- t,eir emplo/ee- b/ -,o0ing concern- to0ard-
emplo/ee-: p-/c,ological i--.e-*
T,ere are -peci2c training department- for emplo/ee- and
e7ec.ti1e- in t,e-e companie-*
Important deci-ion- are ta9en b/ t,e compan/:- top le1el
management*
T,e/ gi1e 1ario.- performance apprai-al- to t,eir emplo/ee-8 -.c,
a- monetar/ and p-/c,ologicall/*
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*.1 onclusion:
t(" a commitment to the "ociet' that the com!an' #onate" me#icine to the Government
Relief .un# #uring natural #i"a"ter+ nce!ta al"o !rovi#e" financial a""i"tance for e3!en"ive
treatment inclu#ing heart an# cancer an# #i"*ur"e" it" cor!orate Ha7at for relief of #i"tre""e#
!eo!le ever' 'ear+ Acme 6 nce!ta al"o !ro#uce" life-"aving Kim!ort-"u*"titute me#icine"K at
affor#a*le !rice for the !eo!le of Bangla#e"h a" an e3!re""ion of true love an# com!a""ion
for the !eo!le+ The' "trongl' *elieve" that commitment toar#" !eo!le an# the "ociet' a" a
hole !o"itivel' contri*ute" toar#" it" *u"ine"" o*)ective+
$m!lo'ee" are the core ca!ital of Acme 6 nce!ta harmaceutical" t#+ The' continuou"l'nurture an# motivate our human a""et"+ A career ith Acme 6 nce!ta mean" an o!!ortunit'
for am!le learning 6 groth+ Both of the om!an' !rovi#e" #iver"e o!!ortunitie",
!rofe""ional management, an# com!etitive "alarie" along ith "!ecial rear#"+ At Acme 6
nce!ta harmaceutical", 'ou ill get to meet "ome of the fine"t *rain" in the !harmaceutical"
in#u"tr'+
!"
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*.2 #ecommendation:
The #evelo!ment of harmaceutical in#u"tr' in Bangla#e"h #ate" *ac7 to earl' 50C"
%hen "everal national com!anie" "tarte# o!eration an# no there are lot" of o!!ortunitie" forthi" "ector an# entre!reneur" are *eing more encourage# in thi" "ector+ $TA6AM$
om!an' "trive" to "u!!ort communit' here the' live an# al"o the nation a" far a" !o""i*le
in time" of nee#+ Iere are "ome overall recommen#ation" for $TA harmaceutical t#D
$TA harmaceutical" t#+ 6AM$ !harmaceutical" t#+ "houl# !re"ence more
in the #i"trict ton an# in "ome im!ortant rural area" a" the"e mar7et" are "till
unta!!e#+
oo7ing for co"t effective "ource" of ra material" to *ring #on the !ro#uct co"t+
The' can !rovi#e fun# in e#ucational initiative" in thera!eutic area, #i"ea"e
revention+
$TA6AM$ in#u"tr' "houl# !la' an im!ortant role in e#ucating healthcare
!ractitioner" on emerging treatment" an# technologie"+
n a##ition to *roa#er e#ucational initiative", it i" al"o recommen# that the' can u"e
their RS fun#ing for e#ucation #irecte# at the local communit' level
More em!ha"i" on "ervice oriente# a!!roach to overcome !rice o*)ection *' #octor"
through relation"hi! *uil#ing+
More "trategie" colla*oration ith other foreign manufacturer" i" nee#e# to gain
acce"" to technolog' an# re"ource"+
More fle3i*le functional !olicie" are nee#e# to match the changing environment of
the in#u"tr'+
The' can ta7e initiative for fiel# activitie" among 'ounger generation of !re"cri*er"
hich ill hel! to *uil# !otential future !re"cri*er"+
Ma7e !u*lic all re"ult", inclu#ing negative or unfavora*le one", in a timel' fa"hion
hile avoi#ing re#un#anc'+
Tran"!arentl' re!ort "tati"tical metho#" u"e# in anal'"i"+
!#
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#eference:
Boo; Reference:
=risited Website:
%ttps:en$+i;ipedia$or
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A!!endix:.$B: T%e ori+o 'ou thin7 em!lo'ee"( commitment to the com!an' i" influencing their !erformanceP
!%
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ontri+utions of t%e Team ,em+ers:
,embers 3D .=$ C=.TR3BT3=.S
Amrin Rahman 201;-1-10-1