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ACi Mobile Computing Medication Cart Featuring AutoLock™ Security System Product Manual

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Page 1: ACi - AxisHealth...eNarc : Electronic Keyless Narcotic Storage (eNarc) provides code-based access to secured narcotic drawers. Night Light: The night light illuminates the cart’s

ACiMobile Computing Medication Cart

Featuring AutoLock™ Security System

Product Manual

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ACi Mobile Computing Medication Cart Product Manual

© 2014 Capsa Solutions | Proprietary + Confidential -i-

Copyright and Distribution Notice

November 2009©

Copyright 2009 Capsa Solutions, LLC. ALL RIGHTS RESERVED. Published 2014. Printed in the United States of America

WARNING: ANY UNAUTHORIZED DUPLICATION OF THIS DOCUMENTATION SHALL BE AN INFRINGEMENT OF COPYRIGHT.

Trade Secret Notice

This documentation, the software it describes, and the information and know-how they contain constitute the proprietary, confidential and valuable trade secret information of Capsa Solutions, LLC., its affiliated companies or its or their licensors, and may not be used for any unauthorized purpose, or disclosed to others without the prior written permission of the applicable Capsa Solutions entity.

This documentation and the software which it describes are licensed either “AS IS” or with a limited warranty, as set forth in the applicable license agreement. Other than any limited warranties provided, NO OTHER WARRANTY IS EXPRESSED AND NONE SHALL BE IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR USE OR FOR A PARTICULAR PURPOSE. The applicable Capsa Solutions entity reserves the right to revise this publication from time to time and to make changes in the content hereof without the obligation to notify any person or entity of such revisions or changes.

Product names mentioned herein may be trademarks and/or registered trademarks of their respective companies. Artromick is a registered trademark of Capsa Solutions, LLC.

Capsa Solutions

4253 NE 189th Avenue

Portland, OR 97230

Phone: (503) 766-2324

4800 Hilton Corporate Drive

Columbus, OH 43232

Phone: (614) 864-9966

Customer Service: (800) 437-6633

Email: [email protected]

Web site: www.capsasolutions.com

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Contents

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ACi Mobile Computing Medication Cart Product Manual

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Contents

Contents ..................................................................................................................... iii

Overview .......................................................................................................................... 1

About the Capsa Solutions ACi Medication Cart ........................................................ 1

Cart Features and Specifications ............................................................................... 2

Warnings and Cautions .............................................................................................. 6

Customer and Technical Support ............................................................................... 6

About This Manual ...................................................................................................... 7

Programming Table .................................................................................................... 8

Setting Up the Cart ....................................................................................................... 11

Removing Your Cart from the Shipping Materials .................................................... 11

Transporting and Storing Your Cart .......................................................................... 13

Setting Up Your Cart ................................................................................................. 13

Using the Cart ............................................................................................................... 15

Overview ................................................................................................................... 15

Opening the Rear Access Panel .............................................................................. 15

Parts of the Cart ........................................................................................................ 16

Powering Up the Cart ............................................................................................... 19

Cart Startup Messages ............................................................................................. 19

Access Rights ........................................................................................................... 19

Accessing the Cart .................................................................................................... 20

Testing and Charging the Battery ............................................................................. 24

Securing the Cart ...................................................................................................... 26

Using the AutoLock Timer ........................................................................................ 27

Using eNarc Option .................................................................................................. 28

Using the Override Code .......................................................................................... 29

Using the Night Light ................................................................................................ 30

Maintenance ............................................................................................................. 30

Programming the Cart Using the Standard Host Software ...................................... 31

Overview ................................................................................................................... 31

Installing the Standard Host Software ...................................................................... 34

Accessing the Standard Host Software .................................................................... 35

Connecting the Standard Host Software to the Cart ................................................ 36

Recalling Events Using Standard Host Software ..................................................... 41

Accessing and Updating an Event Log File .............................................................. 45

Sorting Events .......................................................................................................... 45

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Printing Log Files ...................................................................................................... 45

Managing Cart Settings ............................................................................................ 46

Creating and Modifying a Cart Settings File ............................................................. 47

Accessing and Modifying a Cart Settings File .......................................................... 50

Managing Cart Users ................................................................................................ 51

Creating a New User File.......................................................................................... 52

Accessing and Modifying a User File ....................................................................... 54

Adding a User ........................................................................................................... 55

Adding a Group of Users .......................................................................................... 57

Deleting a User ......................................................................................................... 59

Sorting Users ............................................................................................................ 60

Printing User Files .................................................................................................... 60

Closing the Standard Host Software Connection ..................................................... 60

Programming the Cart from the Keypad .................................................................... 63

Overview ................................................................................................................... 63

Entering Programming Mode .................................................................................... 63

Recalling Events ....................................................................................................... 64

Managing Cart Settings ............................................................................................ 67

Modifying Cart Settings............................................................................................. 68

Cart Settings Defined ................................................................................................ 68

Managing Cart Users ................................................................................................ 74

Modifying General Access Code .............................................................................. 75

Adding a User ........................................................................................................... 75

Modifying User Profiles ............................................................................................. 78

Deleting a User ......................................................................................................... 79

Troubleshooting ............................................................................................................ 81

Overview ................................................................................................................... 81

General Tips ............................................................................................................. 81

Troubleshooting Guide ............................................................................................. 81

Service ........................................................................................................................... 85

Overview ................................................................................................................... 85

Replaceable Parts List .............................................................................................. 87

Replace 12 V Batteries ............................................................................................. 88

Replace Static Chain ................................................................................................ 89

Replace Casters ....................................................................................................... 90

Replace the Display/AIO........................................................................................... 91

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Replace the Standard Pivot Mounts ......................................................................... 92

Replace the Swivel Pivot Mounts ............................................................................. 93

Replace the Mouse or Keyboard .............................................................................. 97

Replace the Keyboard Palm Rest ............................................................................ 98

Replace a Drawer ..................................................................................................... 98

Replace Drawer Slides ............................................................................................. 99

Replace the USB Hub ............................................................................................. 100

Replace the AC Display Assembly ......................................................................... 101

Replace the AC Keypad ......................................................................................... 103

Replace the Power Cord (Plug) Hanger ................................................................. 104

Replace the Charger ............................................................................................... 104

Replace Fuse .......................................................................................................... 106

Replace the Power Cord......................................................................................... 107

Replace the DC to DC Power Board ...................................................................... 109

Replace the Reset Switch....................................................................................... 110

Replace the Main PCB ........................................................................................... 111

Replace AC Lock Assembly ................................................................................... 113

Replace Motor Assembly ........................................................................................ 115

Replace the Narc Lock Assembly ........................................................................... 116

Event Master List ........................................................................................................ 119

Event Codes ........................................................................................................... 119

Setup Guides ............................................................................................................... 121

Cart Settings ........................................................................................................... 121

Index ............................................................................................................................. 123

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Overview

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ACi Mobile Computing Medication Cart Product Manual

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1

Overview

About the Capsa Solutions ACi Medication Cart

Introduction

The Capsa Solutions ACi Medication Cart combines the latest medication cart design with proven mobile computing and point-of-care technology solutions.

The goal of this product development effort is to provide a simple, proven system that integrates reliable and scalable technology into your medication management process. This solution will assure your facility of a streamlined transition from traditional methods to the latest application of technology solutions that foster efficiency and improve patient care.

This chapter contains the following topics:

Cart Features and Specifications

Warnings and Cautions

Customer and Technical Support

About This Manual

Programming Table

Benefits

The Capsa Solutions ACi Medication Cart offers the following benefits:

Accommodates bar code scanning

8+ hours of cord-free mobile computing

Wireless data transfer (optional with Remote Management System)

Wireless remote security control (optional with Remote Management System)

Improved workflow and accuracy

Safe and ergonomic design

Advanced medication security and control

Customized medication and supplies storage

Magstripe or bar code cart access security

Cart user audit system

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Cart Features and Specifications

The Capsa Solutions ACi Medication Cart combines the latest cart design with proven mobile computing and point-of-care technology solutions. This section describes the features and specifications of the cart.

Cart Features/Components

AutoLock™ Timer: The AutoLock timer monitors cart activity and is programmed to automatically secure the cart whenever the cart remains motionless for a preconfigured relock time interval of 0 to 99 minutes.

Easy-to-Edit Settings and Controls: The cart’s 20-character LCD shows messages, date and time settings, and easy-to-follow user instructions.

Event Recall Functionality: Authorized users can track cart activity, including user access and relocking events.

Flexible Access Methods: Depending on your security needs, users access the cart using an access code, an access card, or an access code and an access card. The cart may be configured to operate with a secondary access device such as a bar code reader, mag stripe reader, or proximity card reader.

Multiple User Access Roles: Users are assigned access based on job function. Users with “Admin” access can program and use the cart; users with “Normal” access can use the cart, but cannot program it.

Override Code Functionality: The Override Code is assigned to the cart and provides authorized users with a special means of access that bypasses alarms, timers, and relocking mechanisms. This function is typically used while the cart is being restocked by the pharmacy.

Rechargeable Battery: The rechargeable, sealed lead acid battery provides the extended run time required in demanding work environments. The battery works with an intelligent charging system for maximum battery life.

Reset Button: The Reset button enables you to restart the cart electronics in the event that the cart is not functioning properly.

Workspace: The organized and expansive workspace enhances workflow and efficiency.

Optional Features:

Optional features available include

Card Access Options: The card reader accessory provides primary or secondary levels of access. Three types of card readers are available.

Choice of Computer Platforms: Different computer platforms are available including an All-in-One (AIO) computer, AIO-style Thin Client, or a Thin Client with separate LCD display. The system can also accommodate a variety of laptop solutions.

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Standard Host Software (hard-wired): A software package that enables authorized users to easily program the cart and to retrieve event logs, user profiles, and cart settings.

eNarc™: Electronic Keyless Narcotic Storage (eNarc) provides code-based access to secured narcotic drawers.

Night Light: The night light illuminates the cart’s work area to increase visibility. The amount of time that the light stays on after the cart is secure is adjustable.

Configuration

The following graphic and list show the features in an All-in-One configuration:

Capsa Solutions ACi Medication Cart

Full-Size 104-Key Keyboard on retractable tray

Expansive Storage Drawer

17" High-Res (1280x1024) LCD Flat Panel Monitor

Privacy/Power-saving Quick-Clear Button (on select models)

Keyless Access with Auto-Relocking

Integrated Power Conditioning and Access Control System

Modular Bin/Storage Drawers

5” Double Ball Bearing Casters Extended-charge Battery Unit

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Power Conditioning System

Input Voltage: Factory configurable for 115 VAC (range 90–130 VAC) or 230 VAC (range 180–260 VAC)

Charger: Multistage charger eliminates overcharge potential

DC Outputs: Two programmable outputs (12-24 VDC) for computing platforms and one 5 VDC auxiliary output.

Battery Type: Two 26 amp-hour sealed lead acid for extended run times (52 amp-hours total)

Short-Circuit 15 amp DC breaker

Status Indicator: Battery status on LCD display

Approvals: Tested to FCC Class A, Part 15

Base Cart

Base Dimensions: ACiS: 24" x 26", IMCM: 24" x 38"

Work Surface Area: ACiS: 16" x 18", IMCM: 16" x 28"

Work Surface Height: Standard: 43"

Workstation Height (including Monitor): Standard: 65"

Weight: <250 lb

Construction: Formed steel, aluminum, high-density polymer work surface

Finish: Powder coat

Wheels: 2 swivel (standard) and 2 locking

Environmental Conditions

Operating Temperature: 15–35°C (60–95°F)

Operating Humidity: 30–80% non-condensing

Shipping and Storage Temperature: -29–60°C (-20–140°F)

Shipping and Storage Humidity: 10-95% non-condensing

Computer and Display Support

Mounting: The cart is factory-equipped for mounting the selected computing technology solution.

Power: The cart is factory-equipped with the appropriate voltage and DC power cable to operate the selected computing technology solution.

Warning: Do not attempt to substitute a different computer, since power requirements vary. Substituting a different computer can cause damage to the computer and

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the cart. Please consult Capsa Solutions Technical Support when replacing the computer with a different model.

Computing Specifications: For specifications, refer to the computer manufacturer’s manual.

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Warnings and Cautions

Read and follow these warnings and cautions when using or maintaining your cart to reduce risk of damage or injury.

Do not open the battery power system or the computer. This may cause injury or death if opened by unauthorized personnel. If your cart is not working properly, contact Capsa Solutions, LLC for assistance.

Do not use your cart near water. If your cart becomes wet, unplug it immediately, wipe off any excess liquid, and allow it to dry before using again.

Do not immerse your cart in water. This is an electrical hazard and can cause damage to your cart, as well as cause injury to you.

Keep the cart in a well-ventilated area.

Avoid using an electrical extension cord with your cart. If you must use an extension cord, make sure that it is rated for your cart’s power capacity.

Do not use a flammable cleaner when cleaning your cart. Using a flammable cleaner can result in fire or explosion.

Do not leave children unattended around the cart to prevent injury or death.

Do not lean on the keyboard tray or use it as a support. Applying excessive weight to the tray could result in damage to the cart or personal injury.

Limit the weight in the small bins to 2 lb and the large storage drawer to 15 lb. Avoid opening more than one bin/drawer at a time to avoid the possibility of tipping the cart.

Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Customer and Technical Support

Capsa Solutions Customer and Technical Support is available 24 hours a day, seven days a week at

800-848-6462

When you call, please have the following information available:

Model—Capsa Solutions ACi Medication Cart

Serial Number (found inside the rear panel).

Computer Type

Computer Serial Number

Software Version

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About This Manual

Introduction

This manual is divided into the following chapters and appendices:

Overview: This chapter applies to all users. It contains overview information about the cart, its features, warnings, cautions, and technical support. It also describes type conventions used throughout the document and terms you must understand to interact with the cart.

Setting Up the Cart: This chapter applies to installers. It describes removing your cart from the shipping materials, transport and storage, and setting up your cart, various access methods, how to test the cart’s battery, how to secure the cart, and how to use the Override Code to restock the cart. This chapter also describes how to use some of the cart’s optional features.

Using the Cart: This chapter applies to all users. It describes the different parts of the cart and the tasks associated with your everyday use of the cart.

Programming the Cart Using the Standard Host software: This chapter applies to cart administrators with models that use the Standard Host software. It describes how to use the Standard Host software to recall events; to add, delete, and edit user access profiles; and to edit the cart’s settings.

Programming the Cart From the Keypad: This chapter applies to cart administrators with all models. It describes how to use the cart to recall events; to add, delete, and edit user access profiles; and to edit the cart’s settings.

Troubleshooting: This chapter applies to users who perform troubleshooting and maintenance functions.

Repair: This chapter applies to users who perform troubleshooting and maintenance functions. It describes how to replace parts that are field replaceable.

Appendix A: Event Master List: This appendix applies to cart administrators. It provides a detailed description of event-related codes that display on the cart’s liquid crystal display (LCD) or in the Standard Host software with regard to the cart’s audit tracking system.

Appendix B: Setup Guides: This appendix applies to cart administrators. It provides a list of cart and user settings, the default value for the setting, setting options, and whether the setting can be changed using the cart’s keypad.

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Programming Table

How you program the cart depends on the type of cart you have.

Cart-Based Standard Host-Based

You can program the cart and review the event log using the cart’s keypad.

(Refer to the Programming the Cart from the Keypad section on page 63.)

The Standard Host software detailed in the Programming the Cart Using the Standard Host Software section on page 31, is the recommended way to program the cart and review the event log.

Note: You can also use the cart’s keypad to program the cart and review the event log. (Refer to the Programming the Cart from the Keypad section on page 63.)

Caution: Using a combination of programming methods could cause the standard host database to lose sync with the cart.

Documentation Conventions

The different type styles used in this document to indicate elements of the cart are described below.

BOLD UPPERCASE LETTERS—Indicates a message that displays in the cart’s LCD in all uppercase letters.

Bold Type—Indicates

o A selection that you are instructed to make or clear by pressing the appropriate number or button on the cart’s keypad

o A selection that you are instructed to make or clear when you are working with the Standard Host software

o Variable text displayed in the cart’s LCD.

Italics—Used for emphasis or to cross reference topics that contain additional information.

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Terms and Definitions

General terms used in this document are described below.

Access Card—An optional card-swipe feature that can be used as an additional security requirement or as the primary cart access method. In this manual, if the cart has been configured to operate with a bar code reader, magstripe reader, proximity card reader, or other type of secondary access device, the access procedure is the same as the access card.

Access Code—You can configure your cart user codes two ways: General and Specific.

o General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart using the code, you cannot track individual activity.

o Specific configuration means that your cart is configured to have multiple access codes. Each user must be assigned a unique (Specific) access profile so that you can track individual user activity using the Event Recall functionality.

If you have the optional eNarc accessory, your Access Code configuration affects which NARC CODE settings can be used:

o If your Access Code is set to General, your NARC CODE setting must also be General.

o If your Access Code is set to Specific, your NARC CODE setting can be set to either General or Specific depending on your needs.

Standard Host software—The Capsa Solutions Standard Host software package that enables authorized users to program the cart and to retrieve events, user profiles, and cart settings from the cart.

Cart Settings File—A file that is used with the Standard Host software. This file contains information about cart settings.

LCD—Liquid Crystal Display. The 20-character LCD at the front of the work surface that shows messages, date and time settings, and user instructions.

Log File—A file that is used with the Standard Host software. This file contains information about events that occurred on the cart. This file can be saved but not modified.

Master Code—A numeric code that enables an authorized administrator to program the cart or recall events.

Narcotic Code—A code that provides access to a locked eNarc narcotics drawer. Refer to Access Code above.

Override Code—A code assigned to the cart that bypasses alarms, timers, and relocking mechanisms.

Programming Mode—This mode enables an administrator to edit user access, edit cart settings, or recall events.

Read Cart—The Read Cart button displays in the Standard Host software user interface on the user file, cart settings file, or log file. This button enables an administrator to retrieve events, user profiles, and settings from the cart.

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Recall Events—A cart feature that enables an administrator to track cart activity, including user access and relocking activity.

User #—A unique number that identifies the person using the cart. Unlike an access code, a User # cannot be modified after it is accepted.

User File—A file that is used with the Standard Host software. This file contains user profile information and can be modified.

Write Cart—The Write Cart button displays in the Standard Host software user interface on the user file and the cart settings file. This button enables an administrator to apply settings changes to the cart that were made while using the Standard Host software.

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2

Setting Up the Cart

Overview

Introduction

The procedures in this chapter explain the tasks associated with unpacking and setting up your cart:

Removing Your Cart From the Shipping Materials

Transporting and Storing Your Cart

Setting Up Your Cart

Removing Your Cart from the Shipping Materials

Procedure

When your cart arrives, complete the following procedure to inspect the cart and remove the cart from the packaging.

1. Read this chapter before unpacking the cart.

2. Check the shipping container for any damage (holes or crushed top).

3. Remove the straps from around the container.

4. Open the top of the container to inspect the product.

5. Lift the container from the shipping pallet and over the product.

6. Remove the plastic protective cover from the product.

7. Using two people, lift the cart from the packaging riser. Hold the cart by the base and support the sides as you lift it.

Warning: The product is heavy. Do not lift the product from the packaging riser without assistance. Use proper lifting techniques when lifting heavy objects.

8. Inspect the cart again for shipping damage.

Note: Some models may be shipped in more than one container. If so, follow the applicable steps for each container.

Contact Capsa Solutions Customer Support if you identify any damage.

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Transporting and Storing Your Cart

General

The following list of general information must be followed to ensure proper operation of your cart:

You must charge the batteries within 30 days of the shipping date.

Do not expose the cart to liquid or temperatures outside of –29–60°C (-20–140°F) or humidity outside of 10–95% RH non-condensing.

Do not transport, set, or store the cart outdoors where it can be exposed to weather.

Long-Term Unit Storage

You must charge the batteries at least once every 30 days or as needed. Improper care may cause damage to the power system.

For more information, contact Capsa Solutions Technical Support at 800-437-6643.

Setting Up Your Cart

Initial Setup Procedure

To set up your cart, complete the following procedure:

1. Install the computer on the cart using the instruction sheet shipped with the cart.

2. Plug the AC cord into a wall outlet to charge the battery properly before programming or deploying the cart to the facility floor.

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3

Using the Cart

Overview

Introduction

The procedures in this chapter explain different parts of the cart and the tasks associated with your everyday use of the cart. This chapter contains the following topics:

Opening the Rear Access Panel

Parts of the Cart

Powering Up the Cart

Cart Startup Messages

Access Rights

Accessing the Cart

Testing and Charging the Battery

Securing the Cart

Using the AutoLock Timer

Using eNarc Option

Using the Override Code

Using the Night Light

Maintenance

Opening the Rear Access Panel

Introduction

You will need to open the rear access panel door to access the power switch to turn the cart on and off and to access optional accessories, such as the internal wastebasket.

Procedure

Complete the following procedure to open the cart’s rear access panel door.

1. Face the back of the cart and locate the round black button on the right side panel, in the center area.

2. Push the button. A spring releases the button outward so that it now works like a knob.

3. Turn the knob to the right. The door panel releases so that you can pull it open.

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Parts of the Cart

This section describes the different parts of the cart.

Power Switch

The power switch is located at the bottom of the cart, inside the rear access panel. This on/off switch enables you to turn the cart and monitor on and off.

Note: You can recharge the battery with the power switch in either the on or off position.

Back

Power Cord

This cart is supplied with a hospital-grade power cord and is to be plugged into a hospital-grade receptacle. Grounding reliability can only be achieved when the equipment is plugged into such a receptacle. To remove AC power from this unit, unplug the cart from the outlet.

Warning: If the grounding of the AC receptacle is compromised, do not insert the AC plug into the receptacle.

Warning: If the hospital-grade cord is damaged, do not use the cord. Call Capsa Solutions Customer Support to order a replacement cord.

Power Switch

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Keypad Buttons and Functions

This section describes the parts and functions of the cart keypad. The following diagram illustrates the keypad.

Cart Keypad and Keyhole

Function/ESC—This button is recommended for administrator use only. It serves two purposes:

o Function: Enables an administrator to enter Programming mode, from which the administrator can program the cart or use the cart’s audit tracking feature. This button also enables a user with Override rights to enter Override mode.

o ESC: In Programming mode, an administrator can use ESC to exit out of lists and subgroups.

Battery—This button enables you to test and display the amount of charge left in the cart’s battery.

Light—This button turns the optional night light on or off.

Secure—This button secures the cart’s locking system.

(eNarc)—Initiates access to the optional Electronic Keyless Narcotic Storage (eNarc) drawer(s).

Clear—This button works like a backspace key on a computer keyboard. This button also resets the AutoLock timer.

Numbered Keypad—This keypad enables you to enter access codes and to accept or change cart settings. Some number keys also enable you to scroll when you are working in Recall Events mode:

o Use 5 and 8 on the keypad to scroll forward or backward, respectively, through the events in the subgroup one event at a time.

o Use 2 and 0 on the keypad to scroll forward or backward through five events at a time.

Key

Key—Enables you to access the drawers in the event of an electronic malfunction. To use this mechanical override, press the key in and turn it clockwise.

Keypad

Key

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Control Panel

The control panel is located at the rear of the cart.

Cart Access Reset Button—Enables you to restart the cart by resetting it, in the event that the cart is not functioning properly.

Communication Port—Enables you to use a null modem cable to connect your personal computer to the cart for use with optional Standard Host software.

Narc Override Lock

In the event of a malfunction, the Narc drawers can be accessed using a special key in the narc override lock located inside the rear panel.

Override Lock

Narc Override Lock

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Powering Up the Cart

When you wish to use the cart,

1. Open the rear door and turn on the power switch located near the bottom of the cart. This switch enables the cart to use DC power.

2. Plug the AC cord into a wall outlet to charge the battery properly before the cart is put to use.

3. To turn on the computer or make adjustments to the display, refer to the manufacturer’s manual.

Note: Select computer solutions provide the ability to blank the screen for privacy. Refer to the manufacturer’s manual.

Cart Startup Messages

Upon powering up or resetting the cart, the cart will display three messages on the LCD at the back of the work surface:

1. Avalo IMCCart # cart number cartname

2. HW: vhardwareversion# FW: vfirmwareversion# Serial: cartserialnumber

3. Access Control Software: Remote or Standard

The cart will be ready to use in about 12 seconds.

Note: If the Escape key is pressed immediately following a battery key press, the LCD will display the three startup screens shown above.

Access Rights

Cart User Types and Responsibilities

Cart users are assigned access privileges based on job function. User types include:

Admin: This user can perform all programming or event recall functions. This user can access all areas of the cart and is responsible for adding new cart users, modifying cart user profiles, and recalling events.

Normal: This user (typically a nurse) can access some areas of the cart based on privileges the administrator assigns. In addition, if authorized by the administrator, the user can change the user’s own access codes. This user is responsible for dispensing medication and then securing the cart.

Key: Using a key, this user can access most areas of the cart.

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Override Rights

Administrators can assign override rights to each user type. Override rights grant users the use of a special Override code that is assigned to the cart. The Override code bypasses the cart’s alarms, timers, and relocking mechanisms and is typically used while the cart is being restocked by the pharmacy.

Pre-Configured Settings

The cart is designed to accommodate the various needs and responsibilities of the people who use it. When your cart was initially purchased, Capsa Solutions may have programmed it to include settings and user access profiles according to your organization’s specific requests. After delivery, a cart administrator can edit the cart’s settings and user access profiles as needed. For more detailed information, refer to the Programming the Cart Using the Standard Host Software section on page 31, the Programming the Cart from the Keypad section on page 63, or the Setup Guides section on page 121 for more information.

Accessing the Cart

Introduction

The cart may be configured to use an access card as a primary or secondary cart access method. At startup, depending on your cart configuration, you will access the cart in one or more of the following ways:

Access Code Only—Enter a pre-set user access code.

Access Card Only—Swipe your card.

Access Code and Access Card—Enter a pre-set user access code and swipe your card.

Key—Manually unlocks the cart using a key.

A description of each access method follows.

Note: In this manual, if the cart has been configured to operate with a bar code reader, mag stripe reader, proximity card reader, or other type of secondary access device, the access procedure is the same as the access card.

Accessing With Access Code Only

You need a valid access code. If you do not have the necessary access code, contact your cart administrator. Typically this access code is four digits but may be five or six digits when using with the Remote Management System.

1. Using the keypad, enter your access code. Should you make an error, the Clear key works like a backspace key to delete the incorrect digit. Then enter the correct number.

As you type the code, the LCD displays asterisks for each number. Also, if your KEY BEEP cart setting is set to ON, you’ll hear a beep after each number that you press.

Note: The cart administrator is responsible for setting the KEY BEEP cart setting.

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2. If you enter the correct code, the LCD displays the following welcome message:

HELLO! Username

Note: Username will appear blank if the cart has been set to have a General access code or is used in cart-based mode (programmed from the keypad).

The cart unlocks and starts the AutoLock timer. The LCD displays the following message:

ACCESS ALLOWED TIME DATE

If you do not see the access message, reenter the code. Refer to the section on Accessing Using a Key on page 22 if you are unsuccessful.

3. You can now access the cart.

Accessing With Access Card Only

You need a programmed user access card. If you do not have the necessary card, contact your cart administrator. If you have been issued a card with a bar code, or mag stripe, or a proximity card or other secondary access device to provide access to the cart, follow the instructions for the access card.

1. Press Clear. The LCD displays the following message:

PLEASE SWIPE CARD

2. Swipe your user access card.

3. If the card swipe registers correctly, the LCD displays the following welcome message:

HELLO! Username

Note: Username will appear blank if the cart has been set to have a General access code or is used in cart-based mode (programmed from the keypad).

The cart unlocks and starts the AutoLock timer. The LCD displays the following message:

ACCESS ALLOWED TIME DATE

If you do not see the access message, re-swipe the code. Refer to the section on Accessing Using a Key on page 22 if you are unsuccessful.

4. You can now access the cart.

Accessing With Code and Access Card

You need both a valid access code and a programmed user access card. If you do not have the necessary access code and card, contact your cart administrator.

1. Using the keypad, enter your access code. Should you make an error, use the Clear key like a backspace key to delete the incorrect digit. Then enter the correct number.

As you type the code, the LCD displays asterisks for each number. Also, if your KEY BEEP cart setting is set to ON, you’ll hear a beep after each number that you press.

Note: The cart administrator is responsible for setting the KEY BEEP cart setting.

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2. If you enter the correct code, the LCD displays the following message:

PLEASE SWIPE CARD

Go to the next step.

If you do not see the access message, reenter the code. Refer to the section on Accessing Using a Key on page 22 if you are unsuccessful.

3. Swipe your user access card.

4. If the card swipe registers correctly, the LCD displays the following welcome message:

HELLO! Username

Note: Username will appear blank if the cart has been set to have a General access code or is used in cart-based mode (programmed from the keypad).

The cart unlocks and starts the AutoLock timer. The LCD displays the following message:

ACCESS ALLOWED TIME DATE

If you do not see the access message, re-swipe the card. Refer to the section on Accessing Using a Key on page 22 if you are unsuccessful.

5. You can now access the cart.

Accessing Using a Key

You need a valid key. If you do not have a valid key, contact your cart administrator.

1. Insert the key in the lock core.

2. Push the key in and turn the key to the right.

3. The lock core releases and the LCD displays the following message:

KEY ACCESS ALLOWED TIME DATE

4. You can now use the cart.

Problems Accessing the Cart

For security purposes, the cart limits the time period in which you may attempt to enter the correct access code and valid access card.

When you exceed the time interval, the cart:

Reverts to idle mode

Secures the cart

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The following describes the process that starts when a user enters an invalid access code, uses an invalid access card, or enters an invalid override code.

1. The first time you enter an incorrect code or swipe an invalid card, the cart alarm beeps once and displays the following message:

INCORRECT CODE PLEASE RE-ENTER CODE

or

INVALID CARD PLEASE RE-SWIPE CARD

2. After five seconds, if you do not enter any code or swipe a card, the LCD display clears as the system reverts to idle mode. You or another user may then make a second attempt.

3. At second attempt, if you enter a code or swipe the card and:

If the code was correct or the swiped card was valid, you can continue with the next step in the appropriate procedure for your cart configuration.

If the code was incorrect or the swiped card was invalid, the cart’s alarm beeps twice and displays the following message:

INCORRECT CODE PLEASE RE-ENTER CODE IF INCORRECT ALARM WILL SOUND

or

INVALID CARD PLEASE RE-SWIPE CARD IF INVALID ALARM WILL SOUND

4. After five seconds, if you do not enter any code or swipe a card, the LCD display clears as the system reverts to idle mode. You or another user may then make a third attempt.

At the third unsuccessful attempt, the cart alarm beeps continuously for one minute or until you enter a correct access code or swipe a valid card and displays the following message:

INCORRECT CODE PLEASE RE-ENTER CODE

or

INVALID CARD PLEASE RE-SWIPE CARD

5. At the fourth attempt, if you enter a code or swipe the card within the one-minute beeping period and:

If the code was correct or swiped card was valid, the alarm stops. You can begin the standard procedure to gain access to your cart.

If the code was incorrect or the swiped card was invalid, the LCD re-displays the message in step 4 and resets the one-minute alarm. The alarm continues beeping until one minute transpires after your last incorrect attempt. After one minute the cart reverts to idle mode.

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Testing and Charging the Battery

Introduction

Periodically test the cart’s battery to ensure that the cart has enough power to operate.

Note: Do not use the cart when the battery’s charge is low.

The rechargeable, sealed lead acid battery provides the extended run time required in demanding work environments. The battery works with an intelligent charging system for maximum battery life.

Testing the Battery

Complete the following procedure to test the battery.

1. Press Battery.

Cart Keypad

2. The system responds with either:

BATTERY LEVEL xx%: Indicates that the battery’s charge is sufficient to operate the cart.

BATTERY IS CHARGING. The battery is recharging.

Low Battery Alerts

The cart is capable of monitoring the battery status in increments of 5%. The cart will also monitor if the battery is being charged or discharged.

When the battery capacity is reduced to 10%, the cart will beep four times and the LCD will display the following message:

BATTERY LEVEL 10% CPU UNAVAILABLE

Note: At 10% when the CPU is shut off, battery capacity may rise, but the computer will not turn back on until the charger is plugged in.

The 5 Volt auxiliary power is turned off in this state.

Battery Key

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The power to the computer is turned off in this state. When the battery capacity is reduced to 5%, the cart will beep four times and the LCD will display the following message:

BATTERY LEVEL 5% PLEASE CHARGE

Note: At 5% the cart lock is inaccessible electronically; however, eNarcs still work.

When the battery capacity is reduced to 0%, the cart will beep four times and the LCD will display the following message:

BATTERY LEVEL 0% PLEASE CHARGE

At 0%, all functions including eNarc access—are locked out until the charger is plugged back in. If a key is pressed, the LCD will display the 0% message.

Charging the Battery

If the LCD displays a PLEASE CHARGE message, you must recharge the battery.

To recharge the battery, plug the spiral power cord into an AC outlet. When the battery is charging and the cart is in the secured state, the cart will display the message:

CHARGING

The cart functions can be used normally during charging.

Note: For faster charging, turn off the monitor/computer while charging the cart’s battery.

Caution: Use caution when attempting to move the cart while it is charging to prevent pulling the AC plug from the wall socket. If the cart is moved while the AC power is plugged in, the cart LCD will display the following:

BATTERY IS CHARGING UNPLUG BEFORE MOVING

Note: This warning will only be displayed if the cart is in the secured state.

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Securing the Cart

Introduction

As a cart user, it is extremely important that you secure the cart after each use. Securing the cart prevents unauthorized access.

Typically you will secure the cart by pressing the Secure key after each use, depending on the security needs of your facility. In addition, the cart’s Auto Secure setting automatically secures the cart after a pre-defined length of time.

If you have the eNarc option and attempt to secure the cart when an eNarc drawer is open, the cart alarm sounds. You can also secure the cart manually.

Securing the Cart Manually

Complete this procedure to secure the cart using a key.

1. Close all drawers.

2. Press the lock core into the cart until it engages.

The drawers lock and the LCD displays the following message:

CART SECURED AUTO SECURE RESET

Securing the Cart with the Keypad

Complete this procedure to secure the cart using the keypad.

1. Close all drawers.

2. Press Secure. The drawers lock and the LCD displays the following message:

CART SECURED TIME DATE

Note: If an eNarc drawer is open, the cart will beep and the display will read:

PLEASE CLOSE NARCOTICS DRAWER

Once you close the drawer, the cart is secured and the message disappears.

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Using the AutoLock Timer

Introduction

When your cart is not in use, it is in idle mode. Once you have unlocked the cart, it automatically starts its AutoLock timer. The timer monitors cart activity and is programmed to automatically secure the cart and revert to idle mode whenever the cart remains motionless for a preconfigured relock time interval of 0 to 99 minutes.

The cart administrator sets the AutoLock time interval using the Auto Secure setting. The default setting is five minutes. Refer to the Modifying Cart Settings section on page 68 for more information.

Once the cart auto-secures, you must follow the appropriate cart access instructions for your configuration to access it.

AutoLock Activity

The cart has two functions related to the AutoLock timer:

If the Motion Detector cart setting is not set to Off and the cart is moved, the AutoLock timer resets and the LCD displays the following message for five seconds:

CART MOVED TIMER RESET

If the Clear key is pressed, the timer resets.

Note: The cart administrator sets the sensitivity of the motion detector.

Each time the preset relock time interval elapses, the cart initiates the relock process.

Relock Process

The following describes the relock process:

1. When the cart has been inactive for the configured relock time interval, the cart beeps twice and displays the following message:

CART WILL AUTO SECURE IN 10 SECONDS

The LCD shows the 10-second countdown by changing the display every two seconds

To reset the relock time interval, use or move the cart or press any key. The LCD displays the following message:

ACCESS ALLOWED TIME DATE

2. When the countdown elapses, the cart relock alarm beeps four times, locks, and displays the following message:

CART SECURED

3. The cart reverts to idle mode.

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Using eNarc Option

Introduction

Electronic Keyless Narcotic Storage (eNarc) is an optional accessory that provides secure, code-based access to specific narcotic drawers. Depending on your cart, an administrator can assign a user a four-digit access code to narcotics drawer 1, narcotics drawer 2, or both, as applicable.

Automatic Relock

When accessing a narcotics drawer, the cart enables you to have open access to the drawer for four seconds before relocking. When you open an eNarc narcotics drawer, the cart displays the following message:

NARC DRAWER OPEN

Note: If you fail to open a drawer within four seconds of initiating access, the drawer automatically relocks itself.

Alarms and Messages

In the event of a narcotics drawer access error or an error in securing the cart, audible alarms sound and the LCD displays messages indicating the error. These messages include:

1. You attempted to secure the cart or the cart attempted to auto-secure while the drawer was open.

PLEASE CLOSE NARCOTICS DRAWER

2. You attempted to access the eNarc drawers without using a valid access code.

SECURE DRAWER CODE REQD FOR ACCESS

3. You repeatedly attempted to access the drawer without a valid access code. This message is accompanied by a continuous audible warning.

PLEASE CLOSE SECURE DRAWER

eNarc Access Procedure

Complete this procedure to access the eNarc drawers.

1. Access the cart as described earlier.

2. Press the eNarc key () and the following message displays:

ENTER NARCOTIC DRAWER CODE

3. Enter your four-digit narcotics code.

NARC ACCESS ALLOWED

Note: If you do not have a valid narcotics code, contact your administrator.

4. A drawer will unlock or the LCD displays the following message:

NARCOTIC DRAWER PRESS 1 OR 2

5. Press 1 or 2 and Drawer 1 or 2 will open.

6. After you are finished accessing the drawer contents, close the narcotics drawer and the following message displays:

NARCOTIC DRAWER IS SECURE

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Using the Override Code

Introduction

Administrators can assign override rights, which grant users the use of a special Override code assigned to the cart. The Override code bypasses the cart’s alarms, timers, and relocking mechanisms and is typically used while the cart is being restocked by the pharmacy.

Procedure

Complete the following procedure to use the Override code.

1. Access the cart as described earlier.

2. Press Function and the following message displays:

ENTER CART OVERRIDE MODE? 1-YES, 2-NO

Note: If override rights are not assigned, the LCD displays one of the following messages:

EDIT PERSONAL INFO?

or

NO PERSONAL EDITING ALLOWED

3. If override rights have been assigned, press 1 (YES). The LCD displays the following message:

PLEASE ENTER OVERRIDE CODE

4. Enter your Override code and the following message displays:

OVRRD ACCESS ALLOWED Time Date

Note: If you do not have a valid override code, contact your administrator.

5. Restock the cart.

6. Close all drawers.

7. Press SECURE

Warning: Failure to secure the cart could allow unauthorized access since alarms and Auto Secure features are disabled in Override mode.

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Using the Night Light

Turning the light on or off from the keypad

To turn the light on or off, press Light.

Note: If the cart’s battery charge is low, the cart’s night light may shut off to conserve power. To resume power to the night light, recharge the battery.

Setting an Adjustable Timer

In Programming Mode, an administrator can edit the cart’s light time interval setting to automatically turn off after the cart is secure. The length of time is adjustable from 01 minute to 99 minutes. The default time that the light stays on after the cart is secure is 01 minute. For procedural information, refer to the Modifying Cart Settings section on page 68.

Maintenance

Cleaning Guidelines

Follow these guidelines when cleaning your cart:

Verify that your cart is unplugged from the wall outlet before cleaning.

Use a soft, clean cloth to clean the cart.

Use a cleaner of 40% isopropyl alcohol and 60% water applied to the cloth.

Warning: Do not use the following chemicals to clean your cart: acetone, mineral spirits, abrasive cleansers, paint thinner or any other harsh or toxic chemicals.

Allow your cart to dry completely before plugging the power cord into a wall outlet.

Maintain your cart routinely to ensure proper function and performance.

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4

Programming the Cart Using the Standard Host Software

Overview

Introduction

This chapter explains

System Requirements and Basic Information

Installing the Standard Host Software

Accessing the Standard Host Software

Connecting the Standard Host Software to the Cart

Recalling Events Using Standard Host Software

Accessing and Updating an Event Log File

Sorting Events

Printing Log Files

Managing Cart Settings

Creating and Modifying a Cart Settings File

Accessing and Modifying a Cart Settings File

Managing Cart Users

Creating a New User File

Accessing and Modifying a User File

Adding a User

Adding a Group of Users

Deleting a User

Sorting Users

Printing User Files

Closing the Standard Host Software Connection

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The Standard Host software enables administrators to read information from the cart and to program the cart.

The benefits of using the Standard Host software include:

The ability to specify the names of users

Increased speed in performing tasks, such as adding users

Ability to print user lists and event histories

After the software is installed and set up, administrators can connect to the cart to retrieve user settings, cart settings, and event data. Administrators can also use the software to modify, add, or delete users and cart settings and then apply (write) any data changes to the cart.

Note: Although using the Standard Host software is the recommended method, you can also program the cart from the cart’s keypad. For more information, refer to the chapter Programming the Cart from the Keypad section on page 63.

Caution: Changing cart settings from the cart’s keypad could cause the Standard Host software’s cart settings file to be out of sync and is not recommended. Should you choose to program cart settings from the keypad, it is recommended that you read the cart settings with the Standard Host software and save the cart settings file after any changes at the cart.

System Requirements

In order to install and run the Standard Host software, your PC or laptop must be equipped with the following minimum requirements:

Pentium Class processor

128 MB RAM

10 MB usable HDD space

VGA video

Microsoft Windows XP or later (Windows 2000 or later)

Available Serial (COM) port

Event, User, and Cart Setting Files

The Standard Host software uses three types of files to manage the cart’s data. The types of files are:

Event Log File: An event log file (*.log) is a read-only file that contains up to 2,000 events that occurred on the cart.

User File: A user file (*.usr) contains user profile and access information.

Cart Settings File: A cart settings file (*.crt) contains all of the settings on the cart.

Read Cart and Write Cart Functionality

The Standard Host software’s Read Cart functionality enables you to retrieve events, user profiles, and settings from the cart. You can save the data that you retrieve in log files, user files, or cart setting files, which you can access using the Standard Host software.

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The Write Cart functionality enables you to apply changes that you make to a user file or a cart settings file to the cart. The Write Cart functionality is not applicable to log files, which are view-only lists of events that occurred on the cart.

Use of the Read Cart and Write Cart functionality enables you to view the cart’s current files and to ensure that the files stored by the Standard Host software and the files stored on the cart remain in sync.

Arranging Open Files

The Standard Host software’s Cascade feature enables you to arrange open files in a tiered order for easier viewing. To use the Cascade feature, select Cascade from the Windows menu.

Installing the Standard Host Software

Procedure

This procedure explains how to install the Capsa Solutions Standard Host software on your PC (the Host). Complete the entire following procedure on your PC or laptop.

Note: Do NOT confuse references to your PC or laptop with the computer on the cart.

Note: Depending on the current version of your operating system, the Setup wizard may prompt you to upgrade your software. Click Yes, and the Capsa Solutions Standard Host software program performs this operation.

1. Close all open applications.

2. Insert the Standard Host CD into your PC or laptop’s CD-ROM drive.

3. On the Windows taskbar, click Start.

4. Click Run.

The Run dialog box displays.

Run Dialog Box

5. Type the following: D:\setup.exe

Note: If your CD-ROM is not located on the D drive, substitute the appropriate drive letter.

6. Press OK.

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The Setup wizard begins to copy files and then displays a prompt recommending that you close applications that may be running.

7. Click OK.

The Setup wizard displays a destination directory dialog box.

8. Do you want to install the Artromick Standard Host software to the specified destination directory?

Note: The default directory location is: C:\Program Files\Artromick\

If yes, click the button that contains a computer image.

If no,

o Click Change Directory.

o Type or navigate to the desired path location.

o Click OK.

9. Installation begins. The Setup wizard displays a Choose Program Group dialog box with the following message:

Do you want to use the default Program Group?

Note: The default Program Group is Artromick.

If yes, click Continue.

If no,

o Type the name of the Program Group that you want to use.

o Click Continue

The Setup wizard begins installing Data Access components. After installation is complete, the Setup wizard displays a message indicating that setup was successful.

10. Click OK.

Accessing the Standard Host Software

Procedure

Complete the following procedure on your PC or laptop to access the Standard Host software.

1. On the Windows taskbar, click Start.

2. Did you install the Standard Host software in the default destination directory?

Note: The default directory location is: C:\Program Files\Artromick\

If yes,

o Point to Programs.

o Point to Artromick.

o Point to Artromick Standard Host.

If no,

o Depending on your operating system, use Windows Explorer to navigate to the Artromick directory location you selected.

o Double-click to open the directory.

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o Double-click to open the Artromick folder.

o Double-click Artromick Standard.exe.

3. The Standard Host software opens.

Connecting the Standard Host Software to the Cart

Introduction

Before you can use the Standard Host software, you must enable the cart to communicate with the Standard Host software on your PC or laptop. The stages that you must complete in order to complete this connection are listed below. The details for performing each step are described later.

1. Prepare the cart for connection by opening a Host link on the cart.

2. Physically connect your PC or laptop to the cart using the null modem serial cable that came with your Software Connection Kit.

3. Configure the Communications (COM) port settings in the Standard Host software to match the COM port settings on your PC or laptop.

Preparing Your Cart

Complete the following procedure to open the Host link on the cart so that the cart can communicate with your PC or laptop and vice versa.

Note: You must complete the following procedure each time you use the Standard Host software.

1. On the cart, press Function.

The LCD displays the following message:

PROGRAMMING MODE? 1-YES 2-NO

2. Press 1 (YES).

The LCD displays one of the following messages:

PLEASE ENTER ACCESS CODE

or

PLEASE SWIPE CARD

3. Do one of the following:

If your cart’s configuration requires an access code only: Enter your access code.

If your cart’s configuration requires an access card only: Swipe your card.

If your cart’s configuration requires an access code and an access card: Enter your access code. Swipe your card.

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Note: If you enter a code that is not assigned to an administrator, the system prompts you to re-enter the code or to re-swipe your card, as applicable. If your code does not work, contact your supervisor.

4. The LCD displays the following message:

PLEASE ENTER CART MASTER CODE

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Enter your cart’s master code. The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

If your cart’s master code is not valid, the LCD prompts you to re-enter the code until the correct code is entered. If your code does not work, contact your supervisor.

5. Press 1 (RECALL EVENTS). The LCD displays the following message:

REVIEW EVENTS? 1-YES, 2-NO, ESC

6. Press 2 (No). The LCD displays the following message:

LINK TO HOST? 1-YES, 2-NO, ESC

7. Press 1 (Yes). The LCD displays the following message:

LINK TO HOST OPEN

Note: This link remains open until you close it.

Connecting Your PC or Laptop to the Cart

Complete the following procedure to connect your PC or laptop to the cart using the cart’s null modem cable. You will repeat this procedure each time you use the Standard Host software.

1. Plug one end of the cable that came with your cart into the communication port on your cart.

2. Plug the other end of the cable into a serial port on your PC or laptop.

If this is the first time you are using the Standard Host software, configure the Standard Host software COM port settings using the procedures that follow.

Configuring COM Port Settings

Note: This entire procedure is performed on your PC or laptop.

Use this procedure to configure the COM port settings in the Standard Host software to match COM port settings on your PC or laptop. This configuration enables you to connect to the cart through the COM port on your PC or laptop.

Note: The Standard Host software saves your COM port settings. Therefore, you only need to complete the following procedure the first time you use the software.

1. If necessary, start Windows on your PC or laptop.

2. View your PC or laptop’s Communications (COM) Port settings. Make note of the following settings:

Port name (COM 1, COM 2, etc.)

Bits per Second (baud rate)

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Parity

Data Bits

Stop Bits

You will need to know these settings later in this procedure.

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Note: To view your Communication Port settings in Windows, open the Device Manager. Double-click Ports (COM and LPT). Double-click the COM port that you want to use. Select the Port Settings tab. For assistance, contact your information systems department.

For information on opening your hardware Device Manager, consult your Windows online Help system.

COM Port Settings Dialog Box

3. Open the Standard Host software as described previously.

4. From the File menu, select COM Port Setup. The Standard Host software displays the Com Setup dialog box.

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Com Setup Dialog Box

5. View the default settings that display on the dialog box. The default settings are typically configured correctly.

6. Refer to the values that you wrote down in step 2 of this procedure and make adjustments as needed.

7. Click OK. The Standard Host software saves your COM port settings and the Com Setup dialog box closes.

You can now use the Standard Host software.

Note: When you finish using the Standard Host software, close it using the procedures described at the end of this chapter.

Recalling Events Using Standard Host Software

Introduction

The cart stores approximately 2,000 events in its memory. Depending on the number of events generated each day, the cart memory may contain events from several weeks back. Once the maximum number of events is stored, the cart automatically overwrites the oldest events.

Using the Standard Host software, you can

Create a log file to receive the log information stored on the cart

Read events that occurred on the cart into the log file you created or into a previously created log file

Note: This is not an append function. It will overwrite files on the display.

Save the log file that now contains the events you read

In addition, you can open log files that you have created to view previous events and sort the events that display on the log file or print them.

Procedure to Create an Event Log File

Complete the following procedure to create a new event log file using the Standard Host software and then to read cart events into the log file you created.

1. Connect the cart to the Host as described earlier in this chapter.

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2. Access the Standard Host software.

3. From the File menu, select New.

Create New Log File

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4. Select Log File. The Standard Host software opens a new, blank log file.

New Log File

5. Click Read Cart. The Standard Host software reads the events from the cart and updates the log file. The updated log file displays.

Log File From Cart

6. From the File menu, select Save. The Save dialog box displays.

7. Type a new log file name followed by a .log extension.

8. Click Save.

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Event Log File Defined

Information Fields

The following fields are for information only and cannot be edited. They are described later in this chapter.

SN—Cart serial number.

Name—Cart name.

Time—Time that the log file was read from the cart.

Date—Date that the log file was read from the cart.

Code Type—Indicates the type of access code that the cart requires. Available settings are General or Specific.

Secure Time—The cart’s auto secure delay setting.

Personal Editing—A Yes or No value, which indicates whether the user has personal editing capabilities.

Log File Fields

The following describes the fields on the log file itself:

Num—A number indicating the order in which events occurred. The lowest number is the oldest event; the highest number is the newest event. The log file can display approximately 2,000 events.

Event—The name of the event. To view event-related codes, refer to the Event Master List section on page 119.

ID—The user ID associated with the event.

Name—If the cart’s access code setting is configured as Specific, meaning the cart is configured for multiple users, this field displays the name of the person who accessed the cart.

Time—The time that the event occurred.

Date—The date that the event occurred.

Description—Description of the event that occurred.

Buttons

The following describes the two buttons at the bottom of the screen:

Read Cart—Instructs the software to read events from the cart.

Close—Exits the Standard Host software.

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Accessing and Updating an Event Log File

Complete the following procedure to access an event log file:

1. Access the Standard Host software.

2. From the File menu, select Open>Log File. The Standard Host software displays the Open dialog box.

3. Select or navigate to the desired event log file. An event log file contains a .log extension. The default file location is: C:\Program Files\Artromick\Host\

4. Click Open. The Standard Host software displays the event log file.

5. Click Read Cart. The Standard Host software reads the events from the cart and updates the log file.

6. From the File menu, select Save. The Save dialog box displays.

Note: Saving without renaming will overwrite the existing log file.

7. Select the name of the existing log file or type a new log file name followed by a .log extension.

8. Click Save.

Sorting Events

By default, log file events are arranged numerically according to the order in which they occurred on the cart. The lowest number in the Num column of the log file indicates the oldest event; the highest number indicates the most recent event.

The column headings on the log file are interactive to enable you to sort by category.

For example, to sort by date, double-click the Date column heading on the log file. The Standard Host software rearranges the log file so that all events that occurred on the cart display according to the date.

Printing Log Files

Complete the following procedure to print an event log:

1. Open the log file you want to print, as described previously.

2. From the Windows toolbar, select File>Print.

Note: The file will print in the order displayed on the screen. Should you wish a different order, sort the file as described previously before printing.

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Managing Cart Settings

Introduction

Your cart’s settings are configured based on your organization’s requirements and the preconfigured setup of your cart.

The Standard Host software’s cart settings file provides an easy way for you to modify these settings as the needs of your organization change or to better fit your working environment. For example, if you work in an environment of high activity in which the cart is frequently bumped or moved, you can modify the Motion Detector (Mtn Detector) field on the cart settings file to decrease the cart’s level of sensitivity. If you work in an area that requires high security, you may want to adjust the Alarm/Beeper Level field on the cart settings file to a higher auditory level, and so forth.

Note:

Before you modify the cart settings file, use the Read Cart functionality to ensure that you are viewing the cart’s current settings.

After you modify the cart settings file, use the Write Cart functionality to ensure that the system applies the changes you made to the cart.

Managing User Access Codes

You can configure your cart user codes two ways: General and Specific. The setting for user codes displays in the User Codes section of the cart settings page, where the Type drop-down list contains the General and Specific options.

General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart using the code, you cannot track individual activity.

Specific configuration means that your cart is configured to have multiple access codes. Each user must be assigned a unique (Specific) access profile so that you can track individual user activity using the Standard Host software log file.

If you have the optional eNarc accessory, your Access Code configuration affects which NARC CODE settings can be used:

If your Access Code is set to General, your NARC CODE setting must also be General.

If your Access Code is set to Specific, your NARC CODE setting can be set to either General or Specific depending on your needs.

Note: The cart saves all settings and user access profiles that are used with Specific configurations. Therefore, as your needs change, you can switch between Specific and General configurations without having to re-enter user profiles.

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Creating and Modifying a Cart Settings File

Introduction

Complete the following procedure to create a cart settings file (*.crt) that contains all of the settings on the cart using the Standard Host software. You will then write the updated cart settings to the cart.

Procedure

Complete the following procedure to create a new cart settings file:

1. Connect to the cart.

2. Access the Standard Host software.

3. From the File menu, select New.

4. Select Cart Settings. The Standard Host software displays the Cart Settings New dialog box.

5. Click Read Cart. The Standard Host software reads the cart’s current settings and then populates the new cart settings file based on those settings.

6. Modify the settings as necessary. You are not able to modify dimmed fields or selections.

7. From the File menu, select Save. The Standard Host software displays the Save As dialog box.

8. From the Save As drop-down list, navigate to the location where you want to save the file.

9. Type the name of the cart settings file followed by a .crt extension.

10. Click Save. The Standard Host software saves the file.

Cart Settings Fields Defined

This section describes the fields on the cart settings file. The fields are grouped into logical blocks.

Note: When you open a new cart settings file, it contains blank fields. After you press the Read Cart button, the Standard Host software populates the file with settings from the cart.

Cart Fields

Serial No—Serial number assigned to the cart. You cannot modify this field.

HW/FW Rev—Hardware/firmware version or revision. You cannot modify this field.

Users/Events—Users and events currently in the cart. You cannot modify this field.

Name—Name of the cart.

Number—Number assigned to the cart.

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Cart Settings

Time/Date Fields

Cart—The time and date that display on the cart. The Read Time button reads the cart’s current time and date.

PC—The time and date on the PC or laptop that is connected to the cart. The Set Time button enables you to change the time and date on the cart to match the PC. The x hrs field can be used to set the cart’s time at an offset from the PC time.

Auto Secure Fields

Delay—Controls the cart’s auto secure delay setting, which is the number of minutes of inactivity that can elapse before the cart secures itself. This setting can be from 1 minute to 99 minutes.

Mtn Detector—Controls the cart’s auto-relock motion detector sensitivity. The default setting is 5 (level 5). Available settings are Off and the range of 1 to 10. Level 10 is the most sensitive.

Personal Editing Fields

Allowed—Controls whether users can change their own access codes. Available options are No and Yes.

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Warning: If a user with personal editing capabilities selects an access code that is already in use, the cart’s LCD displays a CODE NOT AVAILABLE message, which could potentially compromise the security of your cart. To eliminate this possibility, do not allow personal editing.

Night Light Timeout

Minutes—The number of minutes before the light automatically turns off, after the cart has been secured.

Cart Code Fields

Cart Master—Master code assigned to the cart. This code is four digits.

Cart Override—This field displays the Override code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy.

Narcotics

Num Drawer—The number of narcotic drawers on the cart. The settings can be None, One, or Two.

Code Type—Controls the type of user access code the cart requires for the narcotics drawers. Available settings are General or Specific.

o General means that the cart is configured for only one narcotics code. Therefore, if more than one user is accessing the cart using a single narcotics code, individual activity cannot be tracked.

o Specific means that the cart is configured for use by multiple users or groups. When Specific is selected, you must add users and assign each a unique access narcotics code.

General Code—Controls the General access code required to access the narcotics drawers.

Alarm/Beeper Fields

Level—Controls the volume of your cart’s beeper. The default beeper level is Med (medium). Available levels are: Off, Low, Med, and High.

Alarm Enable—Controls the alarm on the cart. A selected check box indicates that the alarm is on.

Key Beep—Indicates whether the cart emits beeps when a user presses keys on the keypad. A selected check box indicates that the alarm is on.

User Code Fields

Type—Controls the type of user access code that the cart requires. Available settings are General or Specific.

o General means that the cart is configured for only one code. Therefore, if more than one user is accessing the cart using a single code, individual activity cannot be tracked.

o Specific means that the cart is configured for use by multiple users or groups. When Specific is selected, you must add users and assign each a unique access code.

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General Code—Controls the General access code required to access the cart. If Specific is selected from the Type drop-down list, this field is not available.

Always Required—Indicates whether an access code is also required when using the access card accessory. A selected check box indicates that a user must use an access code in addition to the access card accessory. A cleared check box indicates that the user does not need to use an access code when using the access card accessory. This check box is used in conjunction with the Custom Port check box. If None is selected in the Custom Port check box, the Always Required check box is not available.

COM Port Setup Fields

Warning: Adjusting these settings could negatively impact your ability to access the Standard Host software and/or the cart. Do not adjust any of these settings without first consulting Capsa Solutions Technical Support.

Host Port—Controls the port that the cart uses with the Standard Host software. Click Setup to adjust the Baud Rate, Parity, Data Bit, and Stop Bit settings.

Printer Port—Controls the port that can be used to connect to a printer. The field enables backward compatibility to older cart products.

Custom Port—Controls the port that the cart uses for the access card accessory. Click Setup to adjust the Baud Rate, Parity, Data Bit, and Stop Bit settings.

Buttons

Read Cart—Instructs the software to read files from the cart and then populate the cart settings file with the cart’s data.

Write Cart—Instructs the software to write the cart settings you modified to the cart.

Close—Exits the Cart Settings file.

Note: These functions only work when the cart and the PC or laptop are set up to communicate with each other.

Accessing and Modifying a Cart Settings File

Procedure

Complete the following procedure to access a cart settings file:

1. Access the Standard Host software.

2. From the File menu, select Open>Cart Settings. The Standard Host software displays the Open dialog box.

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Open Cart Settings File

3. Select or navigate to the cart settings file. The default file location is C:\Program Files\Artromick\Host\. A cart setting file ends with a .crt extension.

4. Click Open. The Standard Host software displays the cart settings file.

5. You can then modify the cart settings as described earlier.

6. From the File menu, select Save.

Note: Verify that the serial number displayed matches the serial number on the cart.

7. Click Write to write to the new setting to the cart.

8. Click Close.

Note: Although using the Standard Host software is the recommended method to modify the cart settings, you can also modify them from the cart keypad. For more information, refer to the following chapter.

Managing Cart Users

Introduction

With regard to user access settings, your cart is configured to use either General or Specific user access codes based on your organization’s requirements and the preconfigured setup of your cart.

Note: The type of configuration that your cart uses is specified in the Type drop-down list in the User Codes section of the Cart Settings file.

The Standard Host software’s user file provides an easy way for you to manage user access settings, regardless of your cart’s configuration.

From the user file, you can also apply changes that you make to the cart.

Managing Users on Multiple Carts

If your organization uses multiple carts that are configured for use with Specific access codes, you can manage all users from a master user file.

In addition, you can use the Active check box that displays on the Add User or Edit User dialog boxes to control which users are written to a specific cart.

A selected Active check box means that the user will be written to the cart.

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A cleared Active check box means that the user will not be written to the cart.

The results of your selections display in the Active column of the user file.

A Yes value in the Active column means that when you write to the cart, the user will be added to the cart.

A No value in the column means that when you write to the cart, the user will not be added to the cart.

Note: If you add a group of users they will, by default, display on the user file as Active. You can modify the user’s status using the Edit User dialog box as described later in this chapter.

Creating a New User File

Introduction

A user file (*.usr) contains a list of cart user profiles. Complete the following procedure using the Standard Host software to create and modify a new user file (*.usr) that contains information on all of the users existing on the cart. You will then write the updated user configurations to the cart.

Procedure

Complete the following procedure to create a new user file:

1. Connect to the cart.

2. Access the Standard Host software.

3. From the File menu, select New.

Creating a New User File

4. Select User File. The Standard Host software displays a blank user file.

5. Click Read Cart. The Standard Host software reads the cart’s current user profiles and then populates the new user file based on those settings.

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New User File

6. From the File menu, select Save. The Standard Host software displays the Save As dialog box.

7. From the Save In drop-down list, navigate to the location where you want to save the file.

8. Type the name of the user file followed by a .usr extension.

9. Click Save. The Standard Host software saves the file.

User File Defined

The following describes the fields on the user file.

Column Headings

When you open a new user file, it contains blank fields. After you press the Read Cart button, the Standard Host software populates the file with user profiles from the cart. In addition, profiles that you enter using the Add Group or Add User dialog boxes also display here.

ID—A unique ID that identifies the cart user. You cannot modify this ID.

Name—Name of the user. Typically, this is entered as the initial of the user’s first name and his or her last name. This field can contain a maximum of 10 characters.

Type—User Type. A User Type defines basic levels of user access. User Types include:

o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting.

o Admin: This User Type enables a user to perform all Programming and Recall Event functions and to access all areas of the cart.

Access Code—A unique PIN that enables a user to access the cart. The access code can be modified. By default, the Standard Host software automatically populates this field, which you can modify when you add or update the user.

Override—If set to Yes, this setting grants users the right to use the Override code that is assigned to the cart. The code bypasses alarms, timers, and

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relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy. Available Cart Override options are No or Yes.

Narc Access—Defines the Narc drawers to which the user has access. Available settings are None, DWR 1, DWR 2, or DWR 1 and 2.

Narc Code—Defines the Narc drawer access code. Code that must be entered before a user can open any of the locked eNarc narcotics drawers to which they are authorized to open.

Extended ID—Code assigned to the user’s access card. This setting only applies to users who have the access card optional accessory.

Active—Indicates whether the user can be written to the cart. Yes means that when you write to the cart, the user will be added to the cart. No means that when you write to the cart, the user will not be added to the cart. You can use this feature to manage users on multiple carts.

Buttons

Read Cart—Instructs the software to read the user information that is currently stored on the cart. Use of this feature ensures that your user file contains the same information as the cart. You must be connected to the cart in order to use this functionality.

Write Cart—This button enables you to write changes that you make in the user file to the cart. Use of this feature ensures that your user file contains the same information as the cart. You must be connected to the cart in order to use this functionality.

Add Group—This button displays the Add Group dialog box, which enables you to add multiple users simultaneously.

Add User—This button displays the Add User dialog box, which enables you to add a new user to the user file.

Delete User—This button displays the Delete User dialog box, which enables you to delete a selected user.

Close—This button closes the user file. If the user file contains unsaved changes, the Standard Host software prompts you to save the file before the software closes.

Accessing and Modifying a User File

Procedure

Complete the following procedure to access a user file and modify (edit) it:

1. Access the Standard Host software.

2. From the File menu, select Open>User File. The Standard Host software displays the Open dialog box.

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3. Select or navigate to the user file. The default file location is C:\Program Files\Artromick\Host\. A user file contains a .usr extension.

4. Click Open. The Standard Host software displays the user file.

5. Before you add or modify user profiles using the Standard Host software, ensure that the file you are working from is the most current. If updates have been made to the cart, click Read Cart. The Standard Host software displays the Read Cart dialog box asking you whether you want to replace all users in the current database.

6. Click Yes. The Standard Host software updates the user file with the cart’s current user profiles.

7. Should you wish to modify any user settings, highlight the user and double click. The Edit User dialog box displays.

Edit User Dialog Box

8. When you have finished editing the user, click OK. You can then proceed to edit other users.

9. From the File menu, select Save.

10. After you add or modify user profiles using the Standard Host software, it is important to update the cart to include the users that you added or modified. Click Write Cart. The Standard Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart.

11. Click Yes. The Standard Host software applies changes made to the user file to the cart.

12. From the File menu, select Save.

Adding a User

Introduction

The Add User button on the user file enables you to add one user at a time to the file. After you add a user, the user displays on the user file.

Procedure

Complete the following procedure to add a new user to a user file.

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1. Connect to the cart.

2. Access the Standard Host software.

3. Open the user file.

4. Read the cart.

5. Click Add User. The Add User dialog box displays.

Add User Dialog Box

6. Type the appropriate user information.

7. Click OK. The Add User dialog box closes and the user file displays with the user added to the file.

8. Click Write Cart. This ensures that the information contained in the Standard Host software user file is the same information that is stored on the cart (and vice versa). The Standard Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart.

9. Click Yes. The Standard Host software applies changes made to the user file to the cart.

10. From the File menu, select Save.

Add User Dialog Box Settings Defined

The fields in the Add User dialog box are described below.

Note: These settings display when you click the Add User button in the user file.

ID—A unique ID that identifies the cart user. By default, the Standard Host software automatically populates this field, which you can modify with an ID that is not in use. However, after you click OK on the dialog box, you cannot modify

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the ID. If you need to use the ID again, you must delete the user. If programming user access settings from the cart, this ID is referred to as the User #.

Active—Indicates whether the user can be written to the cart. A selected check box means that when you write to the cart, the user will be added to the cart. A cleared check box means that when you write to the cart, the user will not be added to the cart. You can use this check box to manage users on multiple carts.

Name—Name of the user. Typically, this is entered as the initial of the user’s first name and his or her last name. This field can contain a maximum of 16 characters.

Override—A selected check box grants users the right to use the Override code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy.

User Type—Defines basic levels of user access. User Types include:

o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting.

o Admin: This User Type enables a user to perform all programming and Recall Event functions and to access all areas of the cart.

Access Code—A unique PIN that enables a user to access the cart. By default, the Standard Host software automatically populates this field, which you can modify to meet your needs.

Narc Access—Defines the narc drawers to which the user has access. Available settings are None, DWR 1, DWR 2, or DWR 1 and 2.

Narc Code—Defines the narc drawer access code. Code that must be entered before a user can open any of the locked eNarc drawers to which they are authorized to open.

Extended ID—Code assigned to the user’s access card. This setting only applies to users who have the access card optional accessory.

OK—Saves the information that you typed and closes the Add User dialog box.

Adding a Group of Users

Introduction

The Add Group button on the user file enables you to add a large number of cart users simultaneously. When you add a group of users, you select a Start ID and an End ID range for the group. By default, the Standard Host software automatically populates these fields, which you can modify with IDs that are not in use. However, after you click OK on the dialog box, the IDs cannot be modified. The settings that you assign on the Add Group dialog box apply to all users in the group.

After you create the group, its members display individually on the user file. You can then modify each user. For additional information, refer to the Adding a User section on page 55.

Procedure

Complete the following procedure to add a group of users using the Standard Host software.

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1. Connect to the cart.

2. Access the Standard Host software.

3. Open the user file.

4. Click Add Group. The Standard Host software displays the Add Users dialog box.

Add Users Dialog Box

5. Type the Start ID and the End ID for the range of users that you want to include in this group.

6. Modify the User Type and access settings as appropriate.

7. Click OK. The Standard Host software updates the user file to include the new users based on the ID range that you specified.

8. If desired, edit user information of any of the users you added.

9. From the File menu, select Save.

10. Click Write Cart. This ensures that the information contained in the Standard Host software user file is the same information that is stored on the cart (and vice versa). The Standard Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart.

11. Click Yes. The Standard Host software applies changes made to the user file to the cart.

12. From the File menu, select Save.

Add Group Dialog Box Settings Defined

The fields in the Add Group dialog box are explained below.

Note: These settings display when you click the Add Group button in the user file.

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Start ID—A unique ID that applies to the first user in the group that you are creating. By default, the Standard Host software automatically populates this field, which you can modify with an ID that is not in use. After you click OK on this dialog box, the ID field cannot be modified. However, if you need to use the ID again, you can delete the user.

End ID—A unique ID that applies to the last user in the group that you are creating. By default, the Standard Host software automatically populates this field, which you can modify with an ID that is not in use. After you click OK on this dialog box, the ID field cannot be modified. However, if you need to use the ID again, you can delete the user.

User Type—A User Type defines basic levels of user access. User Types include:

o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting.

o Admin: This User Type enables a user to perform all programming and Recall Event functions and to access all areas of the cart.

Narc Access—Defines the Narc drawers to which the user has access. Available settings are None, DWR 1, DWR 2, or DWR 1 and 2.

Cancel—Cancels the Add Group function.

OK—Saves the information that you typed and closes the Add Group dialog box.

Deleting a User

Introduction

If your cart requires Specific access codes, you can use the Standard Host software to delete user profiles that you add to the cart.

Note: The type of configuration (General or Specific) that your cart uses is specified in the Standard Host software cart settings file.

Procedure

Complete the following procedure to delete a user using the Standard Host software.

1. Connect to the cart.

2. Access the Standard Host software.

3. Open the user file.

4. Click Read Cart.

5. Click to highlight the user that you want to delete.

6. Click Delete User. The Standard Host software displays a message asking you whether you are sure you want to delete the user.

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Delete User Dialog Box

7. Click Yes. The Standard Host software deletes the user from the user file.

8. From the File menu, select Save.

9. Click Write Cart. This ensures that the information contained in the Standard Host software user file is the same information that is stored on the cart (and vice versa). The Standard Host software displays the Write Cart dialog box asking you whether you want to replace all users in the cart.

10. Click Yes. The Standard Host software applies changes made to the user file to the cart.

11. From the File menu, select Save.

Sorting Users

By default, users are arranged numerically by User ID numbers. The column headings on the cart user file are interactive to enable you to sort by category.

For example, to sort by access code, double-click the Access Code heading on the file. The Standard Host software rearranges the file so that all users are listed according to access code.

Printing User Files

Complete the following procedure to print a user file:

1. Open the user file you wish to print, as described previously.

2. From the Windows toolbar, select File>Print.

Note: The file will print in the order displayed on the screen. Should you wish a different order, sort the file as described previously before printing.

Closing the Standard Host Software Connection

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Introduction

After you finish using the Standard Host software, you must close the connection link between your cart and the software before you can use the cart for other tasks.

When the link to the Standard Host software is open on the cart, the cart’s LCD displays the following message:

LINK TO HOST OPEN

In addition, when the cart and Standard Host software are communicating, a status message displays in the software at the bottom of the user file, cart settings file, or log file.

You can close the connection link using either the cart or the Standard Host software. The procedures for both methods are described in the following sections.

Closing the Standard Host Software Connection Using the Cart

Complete the following procedure to close the Standard Host software connection using the cart.

1. From the cart, press ESC. The LCD briefly displays the cart’s identification information followed by a blank screen.

2. Disconnect the cart’s cable from the back of your PC or laptop.

3. Disconnect the cable from the back of the cart.

Closing the Standard Host Software Connection Using the Software

Complete the following procedure to close the Standard Host software connection using the software.

1. From the File menu, select Exit. The Standard Host software displays the Exit Host dialog box asking whether you want to disconnect from the cart.

2. Click Yes. The software closes. The LCD briefly displays the cart’s identification information followed by a blank screen. If you click No on the Exit Host dialog box, the Standard Host software closes, but the cart’s LCD still displays:

LINK TO HOST OPEN

3. Disconnect the cart’s cable from the back of your PC or laptop.

4. Disconnect the cable from the back of the cart.

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5

Programming the Cart from the Keypad

Overview

Introduction

The procedures in this chapter explain how to program the cart using the keypad.

Entering Programming Mode

Recalling Events

Managing Cart Settings

Modifying Cart Settings

Managing Cart Users

Modifying General Access Code

Adding a User

Modifying User Profiles

Deleting a User

This chapter contains the following topics: Depending on your cart’s settings, you may see slightly different messages on the LCD display than those shown here. For example, if your cart’s access code is Specific, you will see different messages from a cart whose access code is General.

Caution: Changing cart settings from the cart’s keypad could cause the Standard Host software’s cart settings file to be out of sync and is not recommended. Should you choose to program cart settings from the keypad, it is recommended that you read the cart settings with the Standard Host software and save the cart settings file after any changes at the cart.

Entering Programming Mode

Introduction

Programming mode enables authorized users to:

Recall events (if applicable)

Modify user access

Modify cart settings

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Note: Depending on your cart’s configuration, you must have a valid access code and/or a valid access card, as well as the valid cart master code to access the cart in Programming mode. These access codes were described in an earlier chapter.

Note: You cannot enter Programming mode until the cart is secured.

Procedure

You must enter Programming mode with the cart in an idle state. If the cart is in use before you begin this procedure, secure the cart before beginning the procedure.

Complete the following procedure to enter Programming mode:

1. Press Function. The LCD displays the following message:

PROGRAMMING MODE? 1-YES 2-NO

2. Press 1 (YES). The LCD displays the following message:

PLEASE ENTER ACCESS CODE

or

PLEASE SWIPE CARD

3. Do one of the following:

If your cart’s configuration requires an access code only: Enter your access code.

If your cart’s configuration requires an access card only: Swipe your card.

If your cart’s configuration requires an access code and an access card: Enter your access code. Swipe your card.

Note: If you enter a code that is not assigned to an administrator, the system prompts you to re-enter the code or to re-swipe your card, as applicable. If you find that your code does not work, contact your supervisor.

4. The LCD displays the following message:

PLEASE ENTER CART MASTER CODE

Enter your cart’s master code. The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

Note: If your cart’s master code is not valid, the LCD prompts you to re-enter the code until the correct code is entered. If you find that your code does not work, contact your supervisor.

Recalling Events

Introduction

Recall Events mode is an audit tracking system that enables authorized users to review up to 2,000 of the past events starting with the most recent.

Recall Events mode identifies users associated with the event and the time and date of that event.

Recall Events mode is a non-edit mode. To edit user access or cart settings, you must exit Recall Events mode and then proceed to Edit Program mode. For more information,

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refer to the Adding a User section on page 75 or Modifying Cart Settings section on page 68.

General Navigation

Recall Events mode is set up in a hierarchical system that includes the following main headings:

REVIEW EVENTS

EXIT RECALL

When viewing a main heading, press 2 (No) to advance to the next main heading in Recall Events mode. Press 1 (Yes) to advance further into a heading’s subgroup.

When in the Review Events subgroup, use 5 and 8 on your keypad to scroll forward or backward, respectively, through the events in the subgroup one event at a time. Use 2 and 0 on your keypad to scroll forward or backward through five events at a time.

To exit, press ESC one or more times to navigate to the Exit Recall main heading, and press 1 (Yes).

Event Master List

The Event Master List provides a detailed description of event-related codes that display on the LCD. You can use the Event Master List as a reference when viewing events on the LCD. For additional information, refer to the Event Master List section on page 119.

Procedure

Complete the following procedure to recall events.

Note: To exit recall events, press ESC and then press 1 (Yes).

1. Enter Programming mode. The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

2. Press 1 (Recall Events). The LCD displays the following message:

REVIEW EVENTS? 1-YES, 2-NO, ESC

3. Do you want to review events?

If yes, press 1 (Yes). Use the 5 (Forward) and 8 (Backward) keys on your keypad to scroll one event at a time or use the 2 and 0 keys on your keypad to scroll through five events at a time.

If the 5 key is pressed while viewing the most recent event, or if the 8 key is pressed while viewing the oldest event, the LCD will display:

END OF EVENTS USE 5 & 8 TO SCROLL

Pressing the 5 or the 8 will cause the first part of the first event to be displayed. The LCD will display the following message:

user id number event description Time Date

Pressing the 8 key again will show the second part of the first event. The LCD will display the following message:

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user id number associated username Time Date

The 2 key or the 0 key may be used to scroll through five events at a time.

To exit the Recall Events mode, press the ESC key.

If no, press 2 (No).

4. The LCD displays the following message:

EXIT RECALL? 1-YES, 2-NO, ESC

5. Do you want to exit event recall?

If yes, press 1 (Yes).

If no, press 2 (No). Repeat the steps in this procedure as needed.

The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

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Managing Cart Settings

Introduction

Your cart’s settings are configured based on your organization’s requirements and the preconfigured setup of your cart.

You can modify these settings as the needs of your organization change or to better fit your working environment. For example, if you work in an environment of high activity in which the cart is frequently bumped or moved, you may choose to decrease the level of sensitivity on the cart’s motion detector (Mtn Detector). If you work in an area that requires high security, you may want to adjust the cart’s alarm to a higher auditory level, and so forth.

Managing Access Codes

You can configure your cart user codes two ways: General and Specific.

General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart using the code, you cannot track individual activity.

Specific configuration means that your cart is configured to have multiple access codes. Each user must be assigned a unique (Specific) access profile so that you can track individual user activity using the Event Recall functionality.

If you have the optional eNarc accessory, your Access Code configuration affects which NARC CODE settings can be used:

If your Access Code is set to General, your NARC CODE setting must also be General.

If your Access Code is set to Specific, your NARC CODE setting can be set to either General or Specific depending on your needs.

Note: The cart saves all settings and user access profiles that are used with Specific configurations. Therefore, as your needs change, you can switch between Specific and General configurations without having to re-enter user profiles.

General Navigation

When you access the cart settings feature, the system displays all of the settings in the LCD as a continuous list. To move through the list in order to view settings and navigate to a specific setting, press 1 (Accept) to advance in the list to the next setting without changing the current setting. When you display the last setting selection, press 1 (Accept) to return to the beginning of the list. You can repeat this process as many times as needed.

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Modifying Cart Settings

Introduction

You can modify the settings that control how your cart works. These settings include:

Beeper Level

Alarm

Narc Alarm 1

Narc Alarm 2

Key Beep

Auto Secure

Motion Detector

Access Code

Narc Code

Personal Editing

Master Code

Override Code

Time

Date

Light on Time Interval

Cart Settings Defined

The user access settings that you can define or modify are described below.

Beeper Level—This setting controls the volume of your cart’s beeper. The default beeper level is Medium. Available levels are: Off, Low, Medium, and High.

Alarm—This setting controls the alarm on the cart. The default setting is Alarm On. Available settings are: Alarm On or Alarm Off.

Narc 1 Alarm—This setting controls the cart’s eNarc alarm setting on narcotics drawer 1.

Narc 2 Alarm—This setting controls the cart’s eNarc alarm setting on narcotics drawer 2.

Key Beep—This setting controls whether the cart emits beeps when a user presses keys on the keypad. The default setting is Key Beep On. Available settings are: Key Beep On and Key Beep Off.

Auto Secure—This setting controls the cart’s auto secure delay setting, which is the number of minutes of inactivity that can elapse before the cart secures itself. Use the keypad to adjust this setting, which can be set from 01 minute to 99 minutes. This number must be in a two-digit format. The default setting is 05 minutes.

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Mtn Detector—This setting controls the cart’s auto-relock motion detector sensitivity. The default setting is LVL5 (level 5). Available settings are Off and the range of LVL1 to LVL10. LVL10 is the most sensitive.

Access Code—This setting controls the type of user access code that the cart requires. Available settings are General or Specific. General means that the cart is configured for use with one access code. Therefore, if more than one user is accessing the cart, individual activity cannot be tracked. Specific means that the cart is configured for use by multiple users or groups. When Specific is selected, you must add users and assign each a unique access code.

Narc Code—This setting enables a user access to the narc drawers they are authorized to open.

Personal Editing—This setting controls whether non-administrator users can change their own access codes.

Master Code—This setting enables an administrative user access to change the cart master code used to enter Programming mode. This code must be a unique number.

Override Code—This setting is assigned to the cart and provides authorized users with a special means of access that bypasses alarms, timers, and relocking mechanisms. This function is typically used while the cart is being restocked by the pharmacy.

Time—This setting controls the time the system displays on the LCD. This setting displays as two digits for each hour (HH) and two digits for each minute (MM).

Date—This setting controls the date the system displays on the LCD. The date displays as two digits for each month (MM), day (DD), and year (YY). For example, for January 12, 2006, you enter 011206.

Light On Time Interval—This setting controls the number of minutes that the cart’s optional night light stays on after the cart is secure.

Procedure

Complete the following procedure to modify cart settings:

Note: The letters “XXX” or “XX” represent your cart’s current setting. Press ESC to exit cart settings.

1. Enter Programming mode. The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

2. Press 2 (Edit Program). The LCD displays the following message:

EDIT USER ACCESS? 1-YES, 2-NO, ESC

3. Press 2 (No). The LCD displays the following message:

EDIT CART SETTINGS? 1-YES, 2-NO, ESC

4. Press 1 (Yes). The LCD displays the following message:

BEEPER LEVEL XXX 1-ACCEPT 2-CHG

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5. Do you want to change the beeper level?

Note: If the beeper level is set to Off, this setting overrides all other beeper settings and turns off all audible indicators.

If yes, press 2 (Chg) until the LCD displays the beeper level that you want (Off, Low, Medium, or High), and press 1 (Accept).

If no, press 1 (Accept).

The LCD displays the following message:

ALARM XX 1-ACCEPT 2-CHG

6. Do you want to change the cart’s alarm setting (On or Off)?

If yes, press 2 (Chg) and 1 (Accept).

If no, press 1 (Accept).

The LCD displays one of the following messages depending on your cart’s options:

NARC 1 ALARM XX 1-ACCEPT 2-CHG

or

KEY BEEP XX 1-ACCEPT 2-CHG

7. Do you want to change the cart’s eNarc alarm setting for drawer 1 (On or Off)?

If yes, press 2 (Chg) and 1 (Accept).

If no, press 1 (Accept).

The LCD displays one of the following messages depending on your cart’s options:

NARC 2 ALARM XX 1-ACCEPT 2-CHG

or

KEY BEEP XX 1-ACCEPT 2-CHG

8. Do you want to change the cart’s eNarc alarm setting for drawers 2 (On or Off)?

If yes, press 2 (Chg) and 1 (Accept).

If no, press 1 (Accept).

The LCD displays the following message:

KEY BEEP XX 1-ACCEPT 2-CHG

9. Do you want to change your cart’s key beep setting (On or Off)?

If yes, press 2 (Chg) and 1 (Accept).

If no, press 1 (Accept).

The LCD displays the following message:

AUTO SECURE XX MINUTES 1-ACCEPT 2-CHG

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10. Do you want to change the cart’s auto secure interval setting?

If yes:

o Press 2 (Chg). The LCD displays the following message:

AUTO SECURE _ _ MIN USE KEYPAD TO CHANGE

o Enter a 2-digit number between 01 and 99 minutes.

When you enter two digits, the LCD displays the value you enter and re-displays 1-ACCEPT 2-CHG. If you enter the wrong value, you can repeat this task as many times as needed by pressing 2 (Chg) and entering a new value.

o Press 1 (Accept).

If no, press 1 (Accept).

11. The LCD displays the following message:

MTN DETECTOR LVL XXXX 1-ACCEPT 2-CHG

12. Do you want to adjust the cart’s auto-relock motion detector (Mtn Detector) sensitivity (1–10 and Off)?

If yes, press 2 (Chg) until the LCD displays the setting level that you want, and press 1 (Accept).

If no, press 1 (Accept).

The LCD displays the following message:

ACCESS CODE XXXX 1-ACCEPT 2-CHG

13. Do you want to change the cart’s type of access code setting (General or Specific)?

Warning: If your users have individual user access codes and you change the setting from Specific to General, the users will not be able to access the cart. Conversely, if you want to change the cart’s type of access code from General to Specific, you must add new users and assign each user a Specific access code before they can access the cart.

If yes, press 2 (Chg) and 1 (Accept).

If no, press 1 (Accept).

14. If you have the eNarc option, the LCD displays this following message:

NARC CODE XXX 1-ACCEPT 2-CHG

If yes, press 2 (Chg) and 1 (Accept).

If no, press 1 (Accept).

The next message depends on if the cart type is Specific or General.

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15. If the cart type is Specific, the LCD displays the following message:

PERSONAL EDITING XX 1-ACCEPT 2-CHG

To allow personal editing to enable cart users to change access codes press 2 (Chg) and 1 (Accept).

Warning: If a user with personal editing capabilities selects an access code that is already in use, the LCD displays a CODE NOT AVAILABLE message, which could potentially compromise the security of your cart. To eliminate this possibility, do not allow personal editing.

To not allow personal editing, press 1 (Accept).

16. If the cart type is General (or is Specific and you have accepted the personal Editing setting), the LCD displays the following message:

CHG CART MASTER CODE 1-NO 2-CHG

To change the cart’s Master code, press 2 (Chg). The LCD displays the following message:

ENTER NEW CART MASTER CODE

Enter the new Master code. The LCD displays the following message:

ACCEPT XXXX AS NEW CODE? 1-YES, 2-NO

Press 1 (YES).

The LCD displays the following message:

CHG OVERRIDE CODE? 1-NO 2-CHG

17. Do you want to change the cart’s override code?

Caution: If you change the override code, be sure to provide the new code to any users who need it to perform their required activities.

If yes:

o Press 2 (Chg). The LCD displays the following message:

ENTER NEW OVERRIDE CODE _ _ _ _

o Enter a new override code. The LCD displays the following message:

VERIFY OVERRIDE CODE XXXX? 1-YES, 2-NO

o Press 1 (Yes).

If no, press 1 (No).

The LCD displays the following message:

TIME _ _: _ _ [displays time] 1- ACCEPT 2-CHG

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18. Do you want to change the time that displays in the LCD?

If yes:

o Press 2 (Chg). The LCD displays the following message:

TIME _ _:_ _AM USE KEYPAD TO CHANGE

o Enter the new time in HH:MM format. The LCD displays the following message:

1-ACCEPT, 2-AM, 3-PM

o Press 1 (Accept), 2 (AM) or 3 (PM), as appropriate.

o Press 1 (Accept).

If no, press 1 (Accept). The LCD displays the following message:

DATE _ _ / _ _ / _ _ [displays date] 1-ACCEPT 2-CHG

19. Do you want to change the date that displays in the LCD?

If yes:

o Press 2 (Chg). The LCD displays the following message:

DATE _ _/_ _/_ _ 1- ACCEPT 2-CHG

o Enter the new date in MM/DD/YY format. The LCD displays the following message:

DATE _ _ / _ _ / _ _ [displays date] 1-ACCEPT, 2-CHG

o Press 1 (Accept).

If no, press 1 (Accept).

20. Do you want to change the amount of time that the night light stays on after the cart secures (01–99 min)?

If yes:

o Press 2 (Chg). The LCD displays the following message:

LIGHT ON FOR _ _ MIN 1- ACCEPT 2-CHG

Enter the new time.

o Press 1 (Accept).

If no, press 1 (Accept).

The LCD displays the following message:

BEEPER LEVEL XXX 1-ACCEPT 2-CHG

This message indicates that you have proceeded through the end of the settings and are back at the beginning of the list.

21. Press ESC to exit cart settings or repeat the procedure to modify any cart settings.

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Managing Cart Users

Introduction

With regard to user access settings, your cart is configured in one of two ways based on your organization’s requirements and the preconfigured setup of your cart.

A General configuration means that your cart is configured for use with one access code. Therefore, if more than one user is accessing the cart, you cannot track individual activity. Your cart is preconfigured to include default General user access settings that you can modify as needed.

A Specific configuration means that your cart is configured to have multiple user profiles. In this case, you must add user profiles to the cart and assign each user or group of users a unique user access profile. This enables you to track individual user activity using the Recall Events functionality.

The type of configuration that your cart uses is specified in the Access Code section of your cart settings.

Managing General User Access

To manage General access, you can modify the settings associated with your default user access profile.

Managing Specific User Access

To manage Specific users, you must as necessary:

Add user profiles

Modify users

Delete users

General Navigation

When you access user settings for a given user, the LCD displays all of the user’s settings in a list. To move through the list in order to view settings and navigate to a specific setting, press 1 (Accept). Pressing 1 enables you to advance in the list to the next setting without changing the current setting. When you display the last setting selection, press 1 (Accept) to return to the beginning of the list. You can repeat this process as many times as needed.

To change a setting currently displayed, press 2 (Chg), enter new information (if applicable), and then press 1 (Accept).

Pressing ESC will return you to 1 level higher in the menu.

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Modifying General Access Code

Introduction

This feature will only be available if the cart is configured for General user access, which means there is a single access code for all normal users. Use this feature to change the General access code.

Procedure

Complete the following procedure to modify the general user access code.

1. Enter programming mode. The LCD will display the following:

1 – RECALL EVENTS 2 – EDIT PROGRAM

2. Press 2. The LCD will display the following:

EDIT USER ACCESS? 1 – YES, 2 – NO, ESC

3. Press 1. The LCD will display the following:

EDIT GEN USER CODE? 1 – YES, 2 – NO, ESC

4. Press 1. The LCD will display the following:

ENTER NEW GENERAL ACCESS CODE _ _ _ _

5. After the code is entered the LCD will display the following:

VERIFY GEN ACCESS CODE XXXX?1 – YES 2 – NO

where XXXX is the access code entered. Press 1 to accept the setting.

Adding a User

Introduction

If your cart is configured for Specific access, you must add a profile for each user. When you add a user, you define:

User #

User Type

Cart Override

Access Code

Creating this profile enables you to track individual activity using the Recall Events functionality.

Note: The type of configuration (General or Specific) that your cart uses is specified in the Access Code section of your cart settings.

Note: If the cart is configured with Access control software: Remote, then users cannot be added through the keypad.

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User Access Settings Defined

User access settings are described below. The settings are listed as the cart displays them in the LCD list.

User #—A unique number that identifies the cart user. After a User # is entered and accepted, it cannot be modified.

User Type—A User Type defines basic levels of user access. User Types include:

o Normal: This User Type enables a user to access specific areas of the cart. This person cannot perform programming or recall functions. This is the default setting.

o Admin: This User Type enables a user to perform all programming and Recall Event functions and to access all areas of the cart.

Cart Override—If set to Yes, this setting grants users the right to use the Override code. The Override code is a code that is assigned to the cart. The code bypasses alarms, timers, and relocking mechanisms. Typically, this function is used while the cart is being restocked by the pharmacy. Available Cart Override options are No or Yes.

Access Code—An access code is a unique PIN that enables a user to access the cart. The access code can be modified.

Procedure

Complete the following procedure to add a user:

1. Enter Programming mode. The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

2. Press 2 (Edit Program). The LCD displays the following message:

EDIT USER ACCESS? 1-YES, 2-NO, ESC

3. Press 1 (Yes). The LCD displays the following message:

ADD NEW USER? 1-YES, 2-NO

4. Press 1 (Yes). The LCD displays the following message:

ENTER NEW USER #

5. Enter a unique User #.

Note: The User # identifies the user. The User # is not the same as an access code and cannot be modified after it is accepted. For simple programming, however, the User # can be the same number as the access code that you assign later in this procedure.

After the code is entered, the LCD displays the following message:

USER TYPE NORMAL? 1-ACCEPT 2-CHG

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6. Do you want to make this user an administrator?

If yes:

o Press 2 (Chg). The LCD displays the following message:

USER TYPE ADMIN 1-ACCEPT 2-CHG

o Press 1 (Accept)

If no, press 1 (Accept). The LCD displays the following message:

CART OVERRIDE ? NO 1-ACCEPT 2-CHG

7. Do you want this user to have cart override rights?

If yes:

o Press 2 (Chg)

o Press 1 (Accept)

If no, press 1 (Accept). The LCD displays the following message:

USER # * * * *ENTER ACCESS CODE * * * *

8. Enter an access code for the user.

Note: For simple programming, the access code can be the same number as the User # that you assigned earlier in this procedure.

After the code is entered the LCD displays the following message:

USER # * * * *, VERIFY CODE * * * *? 1-YES 2-NO

9. Verify that the access code is correct, and press 1 (Yes).

10. The LCD displays the following message:

ADD NEW USER? 1-YES, 2-NO

Either repeat this procedure to add another user or press 2 (No) to complete this procedure.

If you press 2 (No). The LCD displays the following message:

EDIT CODE ACCESS 1-YES 2-CHG ESC

Press ESC twice and you will be returned to the Recall Events/Edit Program message.

You have completed this procedure.

Note: If an access code entered is already in use, the LCD will display the following message:

CODE NOT AVAILABLE

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Modifying User Profiles

Introduction

This section describes how to modify user access code settings.

Modifying a User’s Access Code Settings

Complete the following procedure to modify user access code settings.

1. Enter Programming mode. The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

2. Press 2 (Edit Program). The LCD displays the following message:

EDIT USER ACCESS? 1-YES, 2-NO, ESC

3. Press 1 (Yes). The LCD displays the following message:

ADD NEW USER? 1-YES, 2-NO, ESC

4. Press 2 (No). The LCD displays the following message:

EDIT CODE ACCESS? 1-YES, 2-NO, ESC

5. Press 1 (Yes). The LCD displays the following message:

ENTER USER#_ _ _ _

6. After the code is entered the cart will search for this number in memory.

If the user number is not found, the Add New User menu will display.

If the user number is found, the LCD will display the following message:

USER TYPE XXXX 1 – ACCEPT 2 – CHG

7. Do you want to make this user an administrator?

If yes:

o Press 2 (Chg). The LCD displays the following message:

USER TYPE ADMIN 1-ACCEPT 2-CHG

o Press 1 (Accept)

CART OVERRIDE ? NO 1-ACCEPT 2-CHG

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8. Do you want to edit the Override setting?

If yes

o Press 2 (Chg). The LCD displays the following message:

CART OVERRIDE ? YES 1-ACCEPT 2-CHG

o Press 1.

If no

o Press 1 (Accept). The LCD displays the following message:

USER# XXXX ENTER ACCESS CODE _ _ _ _

9. Enter a new access code for this user.

Note: If you enter a code that is already in use, the LCD will display the following message:

CODE NOT AVAILABLE

The LCD displays the following message:

USER# XXXX VERIFY CODE xxxx? 1-YES 2-NO

Where XXXX is the user number entered and xxxx is the access code entered.

10. Verify that the code information is correct and press 1 (Yes).

The EDIT CODE ACCESS message redisplays.

Press ESC twice and you will be returned to the Recall Events/Edit Program message.

You have completed this procedure.

Deleting a User

Introduction

If your cart requires Specific access codes, you can delete user profiles that you add to the cart.

Note: The type of configuration (General or Specific) that your cart uses is specified in the Access Code section of your cart settings.

Procedure

Complete the following procedure to delete a user.

1. Enter Programming mode. The LCD displays the following message:

1-RECALL EVENTS 2-EDIT PROGRAM

2. Press 2 (Edit Program). The LCD displays the following message:

EDIT USER ACCESS? 1-YES, 2-NO, ESC

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3. Press 1 (Yes). The LCD displays the following message:

ADD NEW USER? 1-YES, 2-NO, ESC

4. Press 2 (No). The LCD displays the following message:

EDIT CODE ACCESS 1-YES, 2-NO, ESC

5. Press 2 (No). The LCD displays the following message:

DELETE USER? 1-YES, 2-NO, ESC

6. Press 1 (Yes). The LCD displays the following message:

ENTER USER NUMBER TO DELETE _ _ _ _

7. After this code is entered the cart will search for this number in memory. If the number is not found, the LCD will display the following message:

NUMBER NOT FOUND PLEASE RE-ENTER

8. If the number is found, the LCD will display the following message:

DELETE USER XXXX CONFIRM 1-YES 2-NO

9. Verify that the User Number that displays is correct. Press 1 (Yes). The LCD displays the following message:

USER DELETED FROM SYSTEM

This message is followed by

DELETE USER? 1-YES, 2-NO, ESC

Press ESC twice and you will be returned to the Recall Events/Edit Program message.

You have completed this procedure.

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6

Troubleshooting

Overview

This section lists general tips, symptoms of problems that you may encounter, their cause, and the solution. The next chapter describes the replacement procedures that may be mentioned in the Troubleshooting Guide.

If none of these tips remedies the problem, please contact your supervisor or Capsa Solutions Technical Support 24/7 at

800-848-6462

General Tips

If the cart does not function properly, try the following:

Make sure the power switch is in the ON position.

Use the red Reset button on the back of the cart to restart the cart. Restarting your cart is similar to restarting your PC.

Make sure the charger is connected at the cart and at the wall. A completely discharged battery may require a few minutes to recharge enough to operate the cart.

If the LCD indicates an incorrect access code, see your supervisor for the correct code.

Troubleshooting Guide

This guide provides some basic troubleshooting steps to address problems that you may encounter over the lifetime of the cart. Refer to the next chapter for how to replace damaged or inoperable parts that can be replaced in the field.

Should you have any problems not covered or have questions on achieving the solution indicated, please call Capsa Solutions Technical Support.

Note: The first step in most troubleshooting is to ensure that you can get a response from the cart and the battery is sufficiently charged.

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Symptom Solution

No response from cart

Check that the cart’s power switch is in “On” position

Check the 15 amp breaker

Check the battery connections in base

Verify that the battery voltage is greater than 10.5 volts

Check the battery connection to the DC to DC Power Board

Check the 15 amp fuse on the DC to DC Power Board (not on early models)

Cart will not lock

Check to see if the cart is responsive (press Battery key)

Verify that the battery charge is greater than 0%. Plug in the charger if needed

Press Secure key

Lock mechanism may be stuck

The AutoLock assembly may need replaced

Cart will not unlock

Check to see if the cart is responsive

Verify that the battery charge is greater than 0%. Plug in the charger if needed

Verify that you are entering a valid access code

The AutoLock assembly may need replaced

Manual key will not work

Verify proper key for cart

Check for obstruction in key lock area

AutoLock assembly may need to be replaced.

Battery does not charge or hold charge

Plug the power cord into a known good AC outlet

Turn on the cart’s power switch

Check to see if cart LCD says CHARGING when plugged in. If not, remove the back of the cart and check the LED on the charger. If the LED is off, the charger internal fuse may have been blown and the charger may need replaced

If the LED on the charger is on, check connections to the DC to DC Power Board and battery

If all connections are good and the cart says CHARGING, allow the cart to charge for 6 hours

If after 6 hours, the battery still seems to discharge too fast, the battery may need replaced

Cart displays CHARGING when unplugged

Turn on the computer to provide load to the DC to DC Power Board

If problem persists, the DC to DC Power Board may need replaced

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Symptom Solution

Cart works when plugged in but not when unplugged

Check the 15 amp breaker

Check the battery connections

Verify that the battery voltage is greater than 10.5 V

Keyboard tray will not open or retract properly

Check that the mouse is not obstructing motion

Check for cable obstructions

The keyboard drawer slides may need to be replaced

Cart hard to push or swivel

Check for obstructions

Unlock any locking casters

Casters may need to be replaced

Cart acquires a static charge

Replace broken or missing static chain

Mouse does not work properly

Check that the mouse is plugged into the communication hub (Follow the access procedures for replacing the mouse)

Check that the communication hub is plugged into the computer’s USB port

Try plugging the communication hub into another USB port on the computer

The mouse may need to be replaced

Keyboard does not work properly

Check that the keyboard is plugged into the communication hub (Follow the access procedures for replacing the keyboard)

Check that the communication hub is plugged into the computer’s USB port

Try plugging the communication hub into another USB port on the computer

The keyboard may need to be replaced

Keyboard palm rest is worn, damaged or missing

Replace keyboard palm rest

Drawers, cassettes or bins are damaged or do not slide properly

Replace bins

Computer does not work properly

Check the battery charge. If less than 10%, recharge the battery

Check that the power and USB cables are properly plugged into the computer

Computer does not pivot properly or at all

Adjust the pivot mount

Replace the pivot mount

Power cord hanger no longer will hold power cord

Replace the power cord hanger

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7

Service

Overview

This chapter is for technicians who are experienced in replacing parts in electronic equipment.

The cart has a large number of replaceable parts that are listed in this chapter. These parts can be used to repair the unit when necessary.

This section is organized from the simplest repairs to more complex ones. The list below shows the chapter organization for replacing the following parts:

12 V Battery AC Keypad

Static Chain Power Cord Hanger

Casters Charger

Computer Fuse

Standard Pivot Mount Power Cord

Swivel Pivot Mount DC to DC Power Board

Mouse or Keyboard Reset Switch

Keyboard Palm Rest Main PCB

Drawer AC Lock Assembly

Drawer Slides Motor Assembly

USB Hub Narc Lock Assembly

AC Display Assembly

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Note: Should you wish to lay the cart on the floor, use two people to lower it. Never lay the cart on its front. Doing so could damage the bins.

Caution: When working on electronic components, use a ground strap to prevent static discharge.

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Required Tools

The following tools are required for performing the tasks described in this section:

#1 and #2 Phillips head screwdrivers

Short #1 or #2 Phillips head screwdrivers

Adjustable wrench or 10 mm socket or wrench

Torx T-30 screwdriver bit

Hex key set

Side cutters

1/4" Nut driver

3/16" Nut driver

3/4" Open end wrench

1/2" Open end wrench

3/16" Open end wrench

Two sizes of flathead screwdrivers

Digital Multimeter

11/32" Nut driver or wrench

Flashlight (optional)

Magnetic screwdriver or magnet (optional)

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Replaceable Parts List

The following list gives the most common field replaceable parts. Should the part you need not be listed below, call Capsa Solutions Technical Support for advice or service.

Part Number Description

1210-X 15 Amp fuse

12260 Drawer Slide

12524 AC Keypad Assembly

12638 Static/Chain Elimination

12642-1 Reset Switch

12786 AC Display Assembly

12787 AC Relock Assembly

12788 Motor Assembly

12792 Narc Lock Assembly

12823 Plug Hanger, Large

12866 Computer Swivel Mount

12872 Battery, 12V, 26 AH

12904 Main PCB

18047 Keyboard, USB

20027 USB Hub, 4 Port, with Velcro

20294 DC to DC Power Board

20156 Keyboard Palm Rest

20190 Computer Pivot Mount

20199 Power Cord, Single

20204 Mouse, USB

20217 Power Cord, Dual

20221 Medical Grade Charger, 9.2 Amp

20550 Medical Grade Charger, 14 Amp

9367TP Caster – Swivel

9368TP Caster – Locking

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Replace 12 V Batteries

Introduction

Two batteries are encased in a black box that extends below the cart. The procedure for replacing the batteries is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Lock the cart’s locking casters.

2. Locate the battery cable connector at the back of the cart. Squeeze the connector and remove it.

Battery and Battery Cables

3. Kneel facing the front of the cart and locate the two black knobs on either side of the battery cover. Loosen the knobs.

Battery Box

4. Lift the front of the battery up by the knobs and lower carefully.

Caution: Use caution to avoid injuring your hands. The batteries are heavy.

5. Release the brakes.

Battery Cable Connector

Knobs

Lift Front

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6. Push the cart forward to expose the battery sitting on the floor.

7. Using an 11/32" wrench, remove the nut holding the metal strip that holds the batteries in the case.

8. Remove the terminal cover on one negative terminal and disconnect the wire from the negative terminal.

9. Repeat for the second negative terminal and the two positive terminals.

10. Pull the old batteries out of the case and set them aside.

Note: Always replace both batteries.

11. Set the replacement batteries in the case with the terminals exposed.

12. Connect the wires and replace the bolts.

First connect the red wires to the battery’s red (positive (+)) terminals.

Then connect the black wires to the battery’s black (negative (-)) terminals.

13. Replace the terminal covers.

14. Reattach the metal strip holding the batteries in place.

15. Center the cart over the battery.

16. Slide the battery into position under the battery holders located under the cart.

17. Activate the cart’s brakes.

18. Have one person lift the battery case forward and up to fit into the front holder while the other person lifts the back of the battery to fit into the back holder.

19. Tighten the knobs

Note: Only hand-tighten the knobs to prevent damage to your cart.

20. Reattach the cable connector.

21. Plug the black spiral power cord into an AC outlet and charge the batteries for at least three hours prior to use.

Replace Static Chain

The static chain hangs underneath the unit and drags against the floor to prevent buildup of a static charge. The procedure for replacing the static chain is described below:

Procedure

1. Unplug the power cord if it is plugged in and turn off the power switch.

2. Using a T-30 Torx screwdriver, unscrew the nut holding the old static chain.

3. Remove the old chain and position the replacement chain in its place.

4. Tighten the nut to hold the chain in place.

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Replace Casters

The unit can have locking or swivel casters. All casters are replaced the same way, using the following procedure.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Unplug the power cord if it is plugged in and turn off the power switch.

2. Remove the batteries using the procedures described previously. Refer to the Replace 12 V Batteries procedure on page 88 for detailed steps.

3. With two people, grasp the unit and carefully lower it onto its back taking care not to put pressure on the computer.

Caution: Never lay the cart on its front. Doing so could damage the bins.

4. Using a T-30 Torx screwdriver, remove the four screws holding the old caster.

Underneath View of Base Showing Casters and Static Chain

5. Reattach the replacement caster

6. Repeat the procedure for each caster that must be replaced.

7. Using two people, return the cart to its upright position.

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Replace the Display/AIO

The procedure for replacing the display or AIO is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Disconnect the USB and power connections from the base of the monitor/computer.

2. Have one person hold the monitor/computer. Using a #2 Phillips screwdriver, have the second person unscrew the four screws holding the monitor to the bracket and remove it. Set the monitor/computer to the side.

3. Reattach the replacement computer.

Back of Cart Showing Computer

Screws Holding Computer

End Caps

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Replace the Standard Pivot Mounts

The procedure for replacing the standard computer pivot mounts is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove the computer as described in the Replace the Display/AIO section on page 91.

2. Snap off the end caps.

3. Using a #2 Phillips screwdriver, remove the two screws from each side of the mount.

Pivot Mounts With End Caps Off

4. Position the replacement mounts in place.

5. Attach the replacement mounts with four screws.

6. Snap the replacement end-caps in place.

7. Reattach the computer/monitor as detailed in the Replace the Display/AIO section on page 91.

Note: To adjust the tension on the computer pivots, adjust the tension bolt shown in the diagram above. To adjust the tension, you need two 1/2" wrenches, one for the head of the bolt on one side and one for the nut on the other side.

Screws

Tension Adjustment

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Replace the Swivel Pivot Mounts

The procedure for replacing the swivel computer pivot mounts is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove the computer as described in the Replace the Display/AIO section on page 91.

2. Unscrew the two screws at the back of the top of the column and wiggle out the cover.

Post

3. Using a 7/32" Allen wrench, remove the screw holding the swivel mount to the mounting plate.

Screws

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Swivel Mount Screw

Screw

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4. If the replacement mount is fully assembled, disassemble the top part from the cylindrical base by using a 5/32" Pin-In-Socket security bit to loosen the screw on the side.

5. Place the cylindrical base of the new mount onto the mounting plate of the cart, ensuring that the round indentation aligns with the protruding screw head.

Pivot Screw

6. Using your finger, hold the nut down in the back of the base piece and start the screw from under the mounting plate.

7. Tighten the screw with a 7/32" Allen wrench.

Nut

8. Insert the top part of the swivel mount into the cylindrical base, aligning the slot with the screw on the side of the base.

9. Tighten the screw with a 5/32" Pin-In-Socket security bit.

Nut

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10. Reinstall the back of the cart.

11. Reinstall the computer and connect the power and USB cables.

12. To adjust the tension on the Swivel Pivot Mounts, tighten or loosen the set screw located under the front of the pivot mount with a 7/32" hex key.

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Replace the Mouse or Keyboard

The procedures for replacing the mouse or keyboard are similar and are described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Pull the keyboard drawer out.

2. Remove the keyboard and mouse and place them on the work surface.

3. Two latches on the side of the keyboard drawer hold the keyboard drawer in place. Push down on the right-hand latch and push up on the left-hand latch to release the drawer. Remove the drawer.

4. Carefully follow the wires of the mouse and keyboard to the cable clamps. Using your fingernail or small flathead screwdriver, release the clamps.

Keyboard Drawer Removed

5. Both sets of wires plug into the same communication hub. Disconnect the old mouse cable or keyboard cable and connect the replacement one into an available slot.

6. Re-secure the cables using the existing clamps or new ones.

7. Carefully line up the keyboard drawer guides with the corresponding guides on the cart and reinstall the keyboard drawer.

8. Return the keyboard to the keyboard drawer.

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Replace the Keyboard Palm Rest

The procedure for replacing the keyboard drawer palm rest is described below.

Procedure

1. Pull the keyboard drawer out.

2. Remove the keyboard and mouse and place them on the work surface.

3. Pull off the old palm rest. Make sure to remove any residual foam or adhesive.

4. Pull the protective tape from the back of the new palm rest and carefully position it on the tray, sticky side down. Press it firmly so that it adheres to the surface.

Replace a Drawer

The procedure for replacing a drawer is described below.

Note: Also use this procedure for replacing the keyboard drawer.

Procedure

1. If necessary, power on the cart and access the drawer.

2. Two latches hold the drawer in place. Push down on the right-hand latch and push up on the left-hand latch to release the drawer. Remove the old drawer.

3. Carefully line up the new drawer with the sides of the guides and push in.

4. Repeat as necessary for each replacement drawer.

5. Secure the cart.

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Replace Drawer Slides

The procedure for replacing drawer slides that are attached to the cart is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove the drawer as described in the Replace a Drawer section on page 98.

2. Remove the four screws (two on each side) that hold the drawer slides to the cart.

Drawer Slides

3. Position each replacement drawer slides and reattach each to the cart with the two screws.

4. Carefully line up the drawer with the sides of the guides and reinstall the drawer.

5. Secure the cart.

Note: Should the slide attached to the drawer need to be replaced, the process will vary depending on the drawer configuration.

o If the slide is screwed to the drawer, obtain a new slide from Capsa Solutions, unscrew the old drawer slide, and replace it with the new slide.

o If the slide is riveted to the drawer, obtain a new drawer assembly from Capsa Solutions.

Screws

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Replace the USB Hub

The procedure for replacing the USB hub is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove the keyboard drawer as described in the Replace a Drawer section on page 98.

2. You can now access the USB hub from the front of the cart. Disconnect all cables connected to the USB hub.

Cart With Keyboard Drawer Removed

3. The old USB hub is connected with Velcro. Pull up firmly to free the old USB hub.

4. Replace the USB hub and press it down firmly.

5. Reconnect all cables.

Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way.

6. Reinstall the keyboard drawer.

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Replace the AC Display Assembly

The procedure for replacing the AC Display Assembly on the work surface is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Caution: When working on electronic components, use a ground strip to prevent static discharge.

Procedure

1. Remove the keyboard drawer as described in the Replace a Drawer section on page 98.

2. Using a short #1 or #2 Phillip's head screwdriver, remove the three screws holding the AC Display Assembly.

Underside of Front of Work Surface

3. Lower the old AC Display Assembly.

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AC Display Assembly

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4. Be careful to ensure the correct orientation of the connections.

5. Disconnect the two cables and attach them to the replacement assembly.

6. Reposition the replacement assembly and reattach using the three screws.

7. Reconnect the ground wire as it was.

8. Reinstall the keyboard drawer.

Replace the AC Keypad

The procedure for replacing the AC Keypad is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove the display assembly as described in the Replace the AC Display Assembly section on page 101. Disconnect the keypad cable. Note the orientation of keypad cable connector.

2. Peel the old keypad off of the cart.

3. Clean with alcohol to remove any residue.

4. Remove the protective backing from new keypad.

5. Route the new keypad cable through the slot.

6. Press the new keypad into place.

7. Reattach the keypad cable to the AC display assembly.

8. Reattach the AC display assembly.

Keypad

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Replace the Power Cord (Plug) Hanger

The procedure for replacing the power cord hanger is described below.

Procedure

1. Using a #2 Phillips head screwdriver, unscrew the two screws that hold the old power cord hanger in place.

2. Remove the old power cord hanger and set it aside.

3. Position the new power cord hanger in its place.

4. Re-screw the power cord hanger in place.

Replace the Charger

The procedure for replacing the charger is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Open the rear access panel by pushing in the round black button to release the knob. Turn the knob to open the panel.

2. Remove the wastebasket.

3. Remove the two screws that hold the power box cover in place.

Power Box Cover

4. Remove the power box cover and set it aside.

Screws

Power Box Cover

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5. Disconnect the IEC connector from the top of the charger.

6. Above the charger is a single screw that holds the charger bracket in place. Remove the bracket screw using an 11/32" nut driver or wrench.

Charger

7. Remove the charger bracket and remove the old charger.

8. Disconnect the DC cable from the DC to DC Power Board.

9. Replace the old charger.

10. Reconnect the DC cable to the DC to DC Power Board.

11. Place the bracket back into position and reinstall the screw holding the bracket in place, ensuring that the lock washer is tightened firmly make direct contact with the metal of the cart.

12. Reconnect the AC cable.

Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way.

13. Reinstall the power box cover.

Note: The bottom of the power box cover contains slots that must slide over tabs.

14. Replace wastebasket and close rear access panel.

Note: The charger is internally fused. There are no replaceable AC fuses for the cart.

Single Screw for charger

Tabs

DC to DC Power Board

IEC Connector

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Replace Fuse

The procedure for replacing the fuse on the DC to DC Power Board is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Disconnect the battery cable at bottom of cart.

2. Open the rear access panel and remove the wastebasket.

3. Remove the two screws that hold the power box cover in place.

4. Remove the power box cover and set it aside.

5. Remove the 15 amp fuse from board.

6. Replace the old fuse with a new 15 amp fuse of same rating.

7. Replace the power box cover.

8. Reconnect the battery cable.

Fuse

Fuse

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Replace the Power Cord

The procedure for replacing the AC power cord is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Note: If you have two chargers, a dual ended power cord is used.

Procedure

1. Two screws hold the spiral cord support holder. Unscrew them and remove the spiral cord support holder.

2. Open the rear access panel and remove the power box cover as described in the Replace the Charger section on page 104.

3. Disconnect the AC power cord from the charger.

Spiral Cord Support Holder

4. Unscrew the ground connectors.

5. Unscrew the cable clamp.

6. Thread the old power cord (charger cord end) out of the cord support holder and panel opening and thread the new one in its place.

7. Reattach the spiral cord support holder.

8. Reattach the cable clamp.

9. Reconnect all grounds ensuring that a lock washer is under the ring terminal against the panel. Each ground has a locking washer that must be tightened firmly to make direct contact with the metal of the cart.

Warning: Failure to attach the safety ground connections can create a hazardous condition.

10. Reattach the power cord to the charger.

Spiral Cord Support Holder

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11. Using a Digital Multimeter, ensure that the resistance between the ground pin of the AC plug and exposed screw on the chassis is less than 1 ohm. Also ensure that the ground pin at the charger end of the power cord is less than 1 ohm to the chassis.

12. Reinstall the power box cover.

Note: The bottom of the power box cover contains slots that must slide over tabs.

13. Replace the wastebasket and close the rear access panel.

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Replace the DC to DC Power Board

The procedure for replacing the DC to DC Power printed circuit board is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Open the rear access panel and remove the power box cover.

2. Disconnect all cables connected to the DC to DC Power Board, noting carefully where each is connected.

DC to DC Power Board

3. Remove the four plastic screws holding the DC to DC Power Board in place.

4. Remove the old DC to DC Power Board and replace it.

5. Screw in four plastic screws to hold the replacement PCB in place.

6. Reconnect all cables.

Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way.

7. Reinstall the back power box cover.

8. Insert the wastebasket and close the rear access panel.

Screws

DC to DC Power Board

If needed to call attention to a graphic item, use this callout.

This is the Lineout Callout 2 in AutoShapes > Callout.

Point size for the callout font should be 9 point, and font is Arial Use Normal style.

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Replace the Reset Switch

The procedure for replacing the reset switch is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove any external COM port cables.

2. Open the back of the cart as described in the Replace the Charger section on page 104. Remove the wastebasket.

3. Remove the screw at the base of the control panel cover.

Control Panel Cover

4. Lift up and wiggle out the control panel cover.

5. Disconnect the cables from the back of the reset switch.

Control Panel

6. Pop the reset switch out of its opening.

7. Insert the replacement reset switch.

8. Reconnect the cables to the back of the reset switch.

Reset Button

Control Panel Cover

Screw

Reset Switch

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9. Reinstall the control panel cover.

10. Return the wastebasket and close the back of the cart.

Replace the Main PCB

The procedure for replacing the main printed circuit board is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove the drawers as described in the Replace a Drawer procedure on page 98. Remove the drawer slides as described in the Replace Drawer Slides procedure on page 99 to can gain access to the main PCB cover.

Note: The drawers you must remove will depend on your cart's configuration.

Note: You may be able to complete the procedure by removing only the front screws from some drawer slides.

2. Remove the screw at the bottom of the main PCB cover.

Main PCB Cover

Main PCB

3. Disconnect all cables connected to the main PCB.

Note: To facilitate reinstallation, carefully observe where each cable is connected since some use the same type of connector.

4. Remove the four screws holding the main PCB in place.

5. Remove the old main PCB and install the new one using the four plastic screws.

6. Reconnect all cables to the main PCB.

Caution: Do not force connections. All cables are keyed and will only go in the appropriate socket the correct way.

Screw Main PCB

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7. Reinstall the main PCB cover.

8. Reinstall the drawer slides and the drawers.

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Replace AC Lock Assembly

The procedure for replacing the AC Lock assembly is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove keyboard drawer as described in the Replace a Drawer procedure on page 98.

Lock Cover

2. Using a #2 Phillips head screwdriver, remove the front screw of the right-hand keyboard drawer slide.

3. Remove the two screws holding the lock cover in place

Note: You may need to use a magnet or magnetic screwdriver to remove the screws after they have been unscrewed.

4. Remove the left-hand side of the lock cover and set aside.

Front Keyboard Drawer Screw

Lock Cover Screws

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5. To remove the right-hand side of the lock cover, use a flat-blade screwdriver to snap out the rectangular cover piece.

Lock Cover

Lock Cover Rectangular Piece Removed

6. Remove the two screws and remove the right-hand side of the lock cover.

7. Remove the screws on the left-hand side that keeps the lock in place.

8. Wiggle the lock assembly out, keeping a firm forward pressure on the lock until it snaps out.

Lock

Lock Assembly

9. Unplug the lock motor cable from the lock assembly.

10. Plug the lock motor cable into the new lock assembly.

11. Carefully push the new lock assembly into the opening being careful not to crimp any wires.

12. Make sure of alignment.

13. You may have to press down on the lock tabs.

14. Reverse the above steps to reassemble the cart.

Lock Access

Cover

Screws

Screws

Screws

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Replace Motor Assembly

The procedure for replacing the motor assembly is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. To remove the motor, remove the lock cover and loosen the lock as described in Replace AC Lock Assembly procedure on page 113.

2. Remove one or more drawers blocking access to the main PCB and remove the front screw of the right-hand drawer slides for the drawers you removed.

3. You now can access the Main PCB. Carefully unplug the motor wire connector and replace it with the connector from the new motor.

Note: You may need to use a flashlight to view the connector.

Note: If you are unable to remove and replace the connector, gain access to the Main PCB by following the instructions in the Replace the Main PCB procedure on page 111.

4. Using an Allen wrench, remove the shoulder bolt that holds the motor in place.

Shoulder Bolt Removal

5. Remove the old motor and replace it with the new motor.

6. Reverse the steps to reassemble the cart.

Shoulder Bolt

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Replace the Narc Lock Assembly

The procedure for replacing the narc lock assembly is described below.

Caution: Before working on any internal component, make sure that the computer is shut down, the power cord is unplugged from the wall socket, the cart is disconnected from any host computer, and the power switch is turned off.

Procedure

1. Remove one or more of the drawers blocking access to the Narc lock. Reference the Replace a Drawer procedure on page 98 for details.

2. The Narc lock is located on the left side of the Narc drawer. Using a #2 Phillips head screwdriver, remove the two screws holding the Narc lock in place to the slide.

Remove Narc Lock From Drawer Slide.

3. Pull out the Narc lock. Remove the two screws holding on the Narc lock cover and remove the cover.

4. Carefully disconnect the existing cable assembly, noting the placement of each component.

Note: You will reuse the existing cable assembly.

Narc Lock

Screws

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Narc Lock With Cover Removed

5. Reattach the current cable assembly to new Narc assembly.

A. Snap the black end of the narcotics manual override cable into the groove

B. Place the circular part of the black yoke between the forked plastic piece.

C. Attach the spring around the plastic post.

6. Reattach the Narc lock cover.

7. Reattach the Narc lock to the Narc drawer slide.

8. Replace the drawers.

Note: If your cart has two Narc drawers, each Narc drawer will have its own lock. Replacement procedures will be the same.

A

B

C

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Event Master List

Event Codes

This appendix describes the codes that display on the LCD when you use Recall Events mode or on the Standard Host software log file.

Event # Cart Text Comment

001 Invalid Code Invalid access code entered

002 Code Access Cart opened by access code

003 Manual Access Cart in manual override

004 Manual Secured Secured from manual override

005 Keypad Secured Cart closed with keypad

006 Auto Secured Cart closed with auto secure timeout

007 Narc Secured Narcotics drawers all closed

008 Power Restored Power restored to cart

009 Narc Access Narcotics drawer access allowed

010 Ovrrd Access Override access allowed

011 3 Bad Codes Three bad access codes entered

012 NARC Open Sec Narcotic drawer open when access not allowed

013 Lock Fault Lock mechanism entered invalid state

014 Master Prog Master programming mode entered

015 Master Recall Master event recall mode entered

016 User Edit Personal edit mode entered

017 Master Cd Chg Master access code changed

018 Mod Access Cd A user’s access code changed

019 Mod User Level A user’s access level changed

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Event # Cart Text Comment

020 Mod Narc Access A users narcotics access level was changed (none, 1,

2, or both)

021 Mod Narc Code A user’s narcotics access code was changed

022 Add User A user was added

023 Delete User A user was deleted

024 Mod AutoSec Dl The auto secure timeout changed

025 Mod Prsnl Edit Personal editing was disabled or enabled

026 Modify Time The time was changed

027 Modify Date The date was changed

028 Modify Alarm Alarm was disabled or enabled

029 Modify Alm Lvl The alarm level was changed

030 Mod Narc CD Narcotics code was changed to specific or general

031 Mod Ovrrd Code The Override code changed

032 Mod GenNarc CD The general narcotics code was changed

033 Mod Gen Acc Cd General access code changed

034 Spr Mastr Alwd Super master access allowed

035 Narc1 Acc Alwd Access was allowed to narcotics drawer 1

036 Narc2 Acc Alwd Access was allowed to narcotics drawer 2

037 Mod Narc1 Alm Narcotics drawer 1 alarm was enabled or disabled

038 Mod Narc2 Alm Narcotics drawer 2 alarm was enabled or disabled

039 Mod Accs Cd Tp Access code changed to general or specific

040 Mod Key Beep Key beep was enabled or disabled

041 Mod Custom Prt Port used for custom input was changed

042 Mod Mtn Detect Motion detect level changed

044 Charger On Battery charger turned on

045 Charger Off Battery charger turned off

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B

Setup Guides

Cart Settings

This section describes the settings on the cart. It also details the factory default cart settings, available options for each setting, and whether the setting can be adjusted from the cart’s keypad. Any available settings that cannot be adjusted from the keypad can be set using the Standard Host software.

Setting Name Factory Default Available Options Keypad Adjustable?

Serial No. M (S)1000000 N/A No

HW/FW Rev. 1.00/2.00 N/A No

Super Master Preset N/A No

Cart Name Account Name 20 Characters No

Cart Number 1-? 4 Digits No

Cart Master 7777 4 digits Yes

Cart Override 5555 4 digits Yes

User Code Type General General or Specific Yes

General Access Code 1234 4 digits Yes

eNarc Code Type General General or Specific Yes

eNarc General Code 4321 Four digits Yes

Auto Secure Delay 5 mins. 1 – 99 mins. Yes

Motion Detector 5 Off – 0 to 10 Yes

Personal Editing No Yes or No Yes

Alarm Enable On On or Off Yes

eNarc Alarm On On or Off Yes

Beeper Level Med Off, Low, Med, or High Yes

Key Beep On On or Off Yes

Light Timeout 1 1–99 Yes

eNarc Number None None, 1, or 2 No

Host port Com 1 Com 1, 2, 3 No

Printer port Com 1 Com 1, 2, 3 No

Custom port None Com 1, 2, 3 Yes

Time EST 12-Hour Format Yes

Date Current Month/Day/Year Yes

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Setup Guides

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Default User Sheet

The cart is factory programmed to include one default user that can be used with Specific configurations. This enables you to switch between Specific and General configurations without negatively impacting your ability to access the cart.

This chart describes the default user that is initially programmed on the cart for use with Specific configurations.

The first two columns describe the name of the setting and the default value that factory value, respectively.

The second two columns can be used as a reference if you want to set up additional users after the cart is delivered.

Setting Name Factory Default Available Options Keypad Adjustable?

User ID 3333 0001 – 9999 Input new only or delete

Name (Blank) 10 Characters No

Override Off On or Off Yes

User Type Administrator Administrator/Normal Yes

Access Code 3333 Unique 4-digit Number Yes

Narc Access Drawer 1 & 2 None, Drawer 1, 2, 1 & 2

Yes

Narc Code 4444 0000–9999 Yes

Extended ID (Blank) 16 Characters No

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8 Index

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8

Index

A

About This Manual · 7 Access Rights · 19 ACi Medication Cart · See Cart Audit Tracking · See Event Log File AutoLock, Timer · 27

B

Base Cart · 4 Battery · 17, 24 Bins · 6

C

Cart Access · 20 Benefits · 1 Features · 2 Multiple Carts · 51 Parts · 16 Reset Button · 18 Settings · 31, 46, 47, 67, 121 Settings File · 33, 50 Specifications · 2 Users · 51, 74

Cascade Feature · 34 Cautions · 6 Charging the Battery · 25 Closing Standard Host Software Connection · 60 Codes · 119 COM Port Settings · 38 Communication Port 1 · 18 Computer Support · 4 Configuration · 3 Configure COM Port Settings · 38 Control Panel · 18

Copyright · i Customer Support · 6

D

Damage, Shipping · 11 Date, Change · 73 Default User Sheet · 122 Definitions · 9 Display Support · 4 Documentation Conventions · 8

E

Environmental · 4 Esc key · 17 Event

Codes · 119 Log File · 33, 41 Master List · 65, 119

F

Factory Settings · 20 Function key · 17 Fuse · 106

G

General Access Code · 46, 75

H

Help · 6

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7 Index

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K

Key · 17 Keypad · 17

L

Log File · 33, 41 Low Battery · 24

N

Narc Override Lock · 18 New User File · 52 Numbered Keypad · 17

O

Optional Features · 2 Override

Code · 29 Lock · 18 Rights · 20

P

Parts · 87 Parts of the Cart · 16 Power

Conditioning System · 4 Cord · 16 Switch · 16, 19

Printing Log Files · 45 Printing User Files · 60 Programming Table · 8 Programming the Cart

From Keypad · 63 Using Standard Host Software · 8, 20, 31

R

Read Cart · 33 Recalling Events · 41, 64 Relock Process · 27

Replaceable Parts · 87 Replacement

AC Keypad · 103 AC Lock Assembly · 113 Casters · 90 Charger · 104 Computer Mounts · 91 Cord Hanger · 104 DC to DC Power Board · 109 Drawer · 98 Drawer Slides · 99 Keyboard · 97 Main PCB · 111 Motor Assembly · 115 Mouse · 97 Narc Lock Assembly · 116 Palm Rest · 98 Power

Cord · 107 Replace Fuse · 106 Reset Switch · 110 Standard Pivot Mounts · 92 Static Chain · 89 Swivel Pivot Mounts · 93 USB Hub · 100

Replacement Battery · 88

Replacement Keyboard Drawer · 98

Replacement AC Display Assembly · 101

Required Tools · 85

S

Secure · 17 Securing the Cart · 26 Setting Up the Cart · 11 Setup Guides · 121 Setup Procedure · 13 Sorting Events · 45 Specific Access Codes · 46 Specifications · 2 Standard Host Software

Accessing · 35 Connecting to the Cart · 36 Installation · 34

Startup Messages · 19 Storage · 13 Support, Technical · 6

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8 Index

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System Requirements · 33

T

Technical Support · 6, 81 Tension

Computer Pivot Mounts · 92 Terms · 9 Testing the Battery · 24 Tools · 85 Transport and Storage · 13 Troubleshooting · 81

U

Unpacking the Cart · 11 User

Access Codes · 46

Adding · 55, 75 Adding Group · 57 Deleting · 59, 79 File · 33, 54 Profiles · 78

Using the Cart · 15

V

Voltage · 4

W

Warnings · 6 Write Cart · 33

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4253 NE 189th Avenue

Portland, OR 97230

Phone: (503) 766-2324

4800 Hilton Corporate Drive

Columbus, Ohio 43232

Phone: (614) 864-9966

Customer Service: (800) 437-6633

Email: [email protected]

Web site: www.capsasolutions.com

©Capsa Solutions, 2014 Part #6835 Rev. 02