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© 2014 IBM Corporation Achieving Business Value Maximo Panel Tom Mahon, Panel Moderator Kenneth L. Korba, Director, Special Projects Team Tim Harvey, Chief, National Park Service Andrew Gregory, Unit Chief, FBI

Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

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Page 1: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

© 2014 IBM Corporation

Achieving Business Value Maximo Panel

Tom Mahon, Panel ModeratorKenneth L. Korba, Director, Special Projects TeamTim Harvey, Chief, National Park ServiceAndrew Gregory, Unit Chief, FBI

Page 2: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Kenneth L. KorbaDirector, VHA Special Projects Team

DC MUG

May 21, 2014

Page 3: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Department of Veterans Affairs

• 350,000 Employees• 25,000,000 Veterans Served• Over $8 billion annually in purchases for supplies,

inventory, and equipment within VHA alone

3

Second Largest Federal Agency

Page 4: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Veterans Health Administration

4

• 153 Medical Centers• 956 Outpatient Clinics• 232 Vet Centers• 134 Community Living

Centers• 90 Domiciliary Rehab

Centers• 8M unique patient visits per

year• Over 10,000 Real Property

Assets valued at over 200 Billion Dollars

• Over 12 Million Equipment Assets Valued at over 25 Billion Dollars

Page 5: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Current Asset Management Environment

• Over 130 unique instances of each VistA application

• Operated primarily at VA Medical Centers

• Potential for customization at each site

5

Vertical Enterprise

Enterprise Level

Administration Level

Regional Level

Site Level • Non-standard instances of asset management applications occurring throughout the enterprise

• Business processes differ from one site to the next

• No centralized source for enterprise asset visibility

C u rre n t L o g i s t i c s M a n a g e m e n t I T E n vi ro n m e n t

Non-standard

data

Current Asset Management IT

Environment

Page 6: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

SOARD Vision and Scope

The SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of dollars’ worth of VHA assets, ranging from the physical structure of a medical center to an infusion pump or case cart.

6

PIP

AEMS MERS

GIP

Equipment/Turn-in Request

Prosthetics

Sterile Processing

Environmental Management

Facilities Management Healthcare Supply

Emergency Management

Healthcare Technology

Occupational Safety & Health

• Asset Management• Work Management• Inventory Management• Purchasing Management• Workforce Management• Location/Space Mgmt• Reporting

Surgery

Handheld Software

Financial

Administration Level

Regional Level

Site Level

CBOC

CBOC

CBOC

CBOC

Procurem ent

Prosthetics

POU Devices

1

Other

Other

• Provides asset management support across multiple organizations within VHA

• Provides capabilities and benefits at the site, regional, and administration levels

• Estimate 50K total users when fully deployed

• Estimate 7,500 concurrent users

Page 7: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Why do it?

7

• All site level benefits• Asset condition monitoring and

targeted maintenance• Regional level visibility, accountability,

data management• Consolidated operations and strategic

sourcing• Environment of care improvements• Enhanced patient safety

• All site and VISN level benefits• Enterprise portfolio budgeting and

justification to oversight• Enterprise level visibility, accountability,

data management• Extend asset lifetime and reduced total

ownership cost• Provide metrics to support management

of programs to enhance Joint Commission on Accreditation of Healthcare Organizations (JCAHO)

• Facilitate emergency response• Reduce asset and inventory spend

VISNVISNLevel BenefitsLevel Benefits

Enterprise Enterprise Level BenefitsLevel Benefits

SiteSiteLevel BenefitsLevel Benefits

SOARD Deployments to VHA

Benefits quickly accrue over time bringing needed operational efficiencies to site, regional, and

enterprise levels

Ben

efits

VHA Benefits of SOARD

Sites Deployed Enterprise DeployedVISNs Deployed

• Operational and programmatic efficiencies & productivity gains

• Automated processes and mobile technology

• Site level visibility, accountability, and data management

• Reduced operational expenses• Increased access to metrics which

aids in compliance

Page 8: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™8

Nationa l Park S ervic ePark Fac ility Mana gement Divis ion

NPS ’s Us e of Maximo in Mana ging it’s As s et Portfolio

May 21, 2014

Page 9: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™9

Page 10: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™10

Page 11: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™11

Page 12: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™12

Page 13: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™13

Page 14: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™14

Page 15: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™15

Page 16: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™16

Page 17: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™17

Page 18: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™18

Page 19: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™19

Page 20: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™20

The National Park Service Organic Act 16 U.S.C.1

20

"...to promote and regulate the use of the...national parks...which purpose is to conserve the scenery and the natural and historic objects and the wild life therein and to provide for the enjoyment of the same in such manner and by such means as will leave them unimpaired for the enjoyment of future generations."

Page 21: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™21

• 401 National Parks cover more than 84 million acres, including historic sites, battlefields, recreation areas, monuments, seashores, trails, and highways.

To fulfill this mission, NPS established an extensive system of parks across the nation and territories.

Including the supporting asset infrastructure necessary to operate them

Pacific West

Intermountain

Midwest Northeast

Southeast

National Capital

Alaska

Page 22: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™22

Constructed assets are inextricably linked to protecting natural and cultural resources and providing visitor services• Assets either are the park mission or they enable the park mission. • Improving the physical condition is a priority because assets in acceptable

condition help advance the “big picture” goals of each park.

Page 23: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™23

Over time, these assets have fallen into disrepair• As the backlog has accumulated,

the costs to maintain National Park Service assets have been deferred over time.

– Higher visitation rates, aging facilities, new parks, and increased operational requirements have affected the ability of national parks to maintain their physical infrastructure.

– Overall, resources have not been sufficient to meet needs, and assets have not been maintained well. As a result, the NPS today faces a significant backlog of maintenance needs.

Page 24: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™24

NPS takes a holistic view of asset needs• A proactive, life-cycle approach• Life cycle requirements include the costs associated with operations,

maintenance, code compliance, breakdown repairs, system replacement, and disposition

• With this approach, parks are better positioned to improve daily performance and ensure the ongoing health and longevity of mission-critical assets and equipment

Page 25: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™25

The NPS Asset Management Program is structured around industry best practices

• What assets does the park own?

• What is the current replacement value of each asset?

• What is the condition of each asset?

• What is required to properly sustain the assets over time?

• What assets are the highest priorities relative to the park mission, and where should a park focus resources?

Identifyinventory

C a lc ulateVa lue

As s es sC ondition

Determinerequirements

Target high- priority as s ets

Page 26: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™26

Industry standard indicators help managers further prioritize maintenance resources

• Tools such as the FCI and API help managers both– Target investments, and – Evaluate the impact of decisions on the overall portfolio.

Candidate for demolition or disposal

Repair or rehabilitate significant historical

resources

Transfer or designate for beneficial use

by other parties

Better Worse

High

Low

Regular, recurring maintenance

Preventive maintenance

Component renewal

Facility Condition Index

Ass

et P

riorit

y In

dex

Page 27: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™27

National Park Service asset management preserves the parks for future generations

• By effectively managing assets, NPS will maintain its infrastructure over time.

– Maintenance and repair of park facilities can be funded to ensure resource protection and visitor enjoyment for years to come.

– The significant public investment in park infrastructure will be aligned with our mission and responsive to future needs.

Page 28: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Nationa l Pa rk S ervic e - PF MD

EXPERIENCE YOUR AMERICA™28

Nationa l Park S ervic ePark Fac ility Mana gement Divis ion

The National Park S ervic e c ares for s pec ia l plac es s aved by the Americ an people s o that a ll may experienc e our heritage.

Page 29: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Finance Division

DC MAXIMO AND TRIRIGA USER GROUP FBI’s Maximo Implementation21 May 2014

UNCLASSIFIED

UNCLASSIFIED

Page 30: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Organization

May 21, 2014

Our People & L eaders hipOn October 31, 2013, we had a total of 35,344 employees. That included 13,598 special agents and 21,746 support professionals, such as intelligence analysts, language specialists, scientists, information technology specialists, and other professionals.

Our L oc ationsWe work literally around the globe. Along with our Headquarters in Washington, D.C., we have 56 field offices located in major cities throughout the U.S., approximately 380 smaller offices called resident agencies in cities and towns across the nation, and more than 70 international offices called “legal attaches” in U.S. embassies worldwide.

Our B udgetIn fiscal year 2014, our total direct-funded budget is approximately $8.3 billion, including increases to enhance our cyber, counter-IED (improvised explosive device), firearms background check, and other programs.

Andrew S. Gregory UNCLASSIFIED

CLASSIFICATIONUNCLASSIFIED

Page 31: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Business Needs

May 21, 2014

Property Mana gement Applic ation (PMA) Accountable property (property valued at $2,500 or greater) Sensitive items (e.g., laptops, desktops, firearms)

Vehic le Mana gement Applic ation (VMA) FBI fleet (includes costs, mileage readings, maintenance costs

and schedules, and accident information) Is s ued Pers ona l Property (IPP)

Property distributed to FBI employees (e.g., debit cards, travel cards, badges)

F ixed As s et Module (FA) Capital property (property with cost equal to or greater than

$25,000) that has been added, modified, removed by quarter Calculate quarterly depreciation

Andrew S. Gregory UNCLASSIFIED

CLASSIFICATIONUNCLASSIFIED

Page 32: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Solution Employed

May 21, 2014

Maximo As s et Mana gement for zE nterpris e Users are authenticated with internal FBI Active Directory Financial and reference data is shared with our new Momentum

System All assets have standardized processes for “check in” and “check out” Emails are sent for assets remaining in “NOT READY” status

Maximo for Trans portation for zE nterpris e Work orders on cars are tracked in a single database Mileage is now reliable and used to schedule maintenance

Maximo Mobile As s et Mana ger for zE nterpris e Old Husky scanners were replaced with Motorola and Panasonic

modern scanners

Andrew S. Gregory UNCLASSIFIED

CLASSIFICATIONUNCLASSIFIED

Page 33: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of

Value Derived

May 21, 2014Andrew S. Gregory UNCLASSIFIED

CLASSIFICATIONUNCLASSIFIED

Page 34: Achieving Business Value Maximo Paneldcmug.org/Max Session 5- Maximo Panel.pdfThe SOARD project will implement Maximo 7.5 as an enterprise asset management solution for billions of