Aces User Manual Ce Dsr 1.0

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ACES USER MANUAL CE DISPUTE RESOLUTION

ACES

Automation of Central Excise and Service Tax

User Manual For CE- Dispute ResolutionVersion: 1.0Document dated: Submitted by: Wipro Infotech

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ACES USER MANUAL CE DISPUTE RESOLUTIONTable of Contents 1 2 Introduction CE Dispute Resolution ..................................................12 Preparation of Case Portfolios .................................................................15 2.1 Creation of a Case Portfolio ..............................................................16 2.1.1 Description ....................................................................................16 2.1.2 Navigational Path ..........................................................................16 2.1.3 Attachments ..................................................................................16 2.1.4 Approval Flow................................................................................17 2.1.5 Operating Instructions ...................................................................17 2.1.6 Button Descriptions .......................................................................26 2.2 Modification a Case Portfolio ............................................................27 2.2.1 Description ....................................................................................27 2.2.2 Navigational Path ..........................................................................27 2.2.3 Attachments ..................................................................................27 2.2.4 Approval Flow................................................................................28 2.2.5 Operating Instructions ...................................................................28 2.2.6 Button Descriptions .......................................................................37 2.3 Viewing of a Case Portfolio ...............................................................38 2.3.1 Description ....................................................................................38 2.3.2 Navigational Path ..........................................................................38 2.3.3 Attachments ..................................................................................38 2.3.4 Approval Flow................................................................................39 2.3.5 Operating Instructions ...................................................................39 2.3.6 Button Descriptions .......................................................................43 2.4 Close a Case Portfolio........................................................................44 2.4.1 Description ....................................................................................44 2.4.2 Navigational Path ..........................................................................44 2.4.3 Attachments ..................................................................................45 2.4.4 Approval Flow................................................................................45 2.4.5 Operating Instructions ...................................................................45 2.4.6 Button Descriptions .......................................................................51 3 Creation of a Demand Note.......................................................................52 3.1 Creation of a Demand Note................................................................53 3.1.1 Description ....................................................................................53 3.1.2 Navigational Path ..........................................................................53 3.1.3 Attachments ..................................................................................53 3.1.4 Approval Flow................................................................................54 3.1.5 Operating Instructions ...................................................................54 3.1.6 Button Descriptions .......................................................................66 3.2 View a Demand Note ..........................................................................67

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ACES USER MANUAL CE DISPUTE RESOLUTION3.2.1 3.2.2 3.2.3 3.2.4 3.2.5 3.2.6 Description ....................................................................................67 Navigational Path ..........................................................................67 Attachments ..................................................................................67 Approval Flow................................................................................68 Operating Instructions ...................................................................68 Button Descriptions .......................................................................69

3.3 Reply to a Demand Note ....................................................................70 3.3.1 Description ....................................................................................70 3.3.2 Navigational Path ..........................................................................70 3.3.3 Attachments ..................................................................................70 3.3.4 Approval Flow................................................................................71 3.3.5 Operating Instructions ...................................................................71 3.3.6 Button Descriptions .......................................................................74 3.4 Search Demand Note for Viewing .....................................................75 3.4.1 Description ....................................................................................75 3.4.2 Navigational Path ..........................................................................75 3.4.3 Attachments ..................................................................................75 3.4.4 Approval Flow................................................................................75 3.4.5 Operating Instructions ...................................................................76 3.4.6 Button Descriptions .......................................................................80 4 Issuance of Show Cause Notice (SCN)....................................................81 4.1 Creation of a SCN ...............................................................................82 4.1.1 Description ....................................................................................82 4.1.2 Navigational Path ..........................................................................82 4.1.3 Attachments ..................................................................................83 4.1.4 Approval Flow................................................................................83 4.1.5 Operating Instructions ...................................................................83 4.1.6 Button Descriptions .....................................................................192 4.2 Viewing SCN .....................................................................................193 4.2.1 Description ..................................................................................193 4.2.2 Navigational Path ........................................................................193 4.2.3 Attachments ................................................................................194 4.2.4 Approval Flow..............................................................................194 4.2.5 Operating Instructions .................................................................195 4.2.6 Button Descriptions .....................................................................196 4.3 Reply to a SCN..................................................................................197 4.3.1 Description ..................................................................................197 4.3.2 Navigational Path ........................................................................197 4.3.3 Attachments ................................................................................198 4.3.4 Approval Flow..............................................................................198 4.3.5 Operating Instructions .................................................................198 4.3.6 Button Descriptions .....................................................................202

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ACES USER MANUAL CE DISPUTE RESOLUTION4.4 Search SCN for Viewing...................................................................203 4.4.1 Description ..................................................................................203 4.4.2 Navigational Path ........................................................................203 4.4.3 Attachments ................................................................................203 4.4.4 Approval Flow..............................................................................203 4.4.5 Operating Instructions .................................................................204 4.4.6 Button Descriptions .....................................................................207 5 Adjudication of a Case & Review of the Order......................................208 5.1 Personal Hearing Memo...................................................................209 5.1.1 Description ..................................................................................209 5.1.2 Navigational Path ........................................................................209 5.1.3 Attachments ................................................................................209 5.1.4 Approval Flow..............................................................................210 5.1.5 Operating Instructions .................................................................210 5.1.6 Button Descriptions .....................................................................215 5.2 View Personal Hearing Memo..........................................................216 5.2.1 Description ..................................................................................216 5.2.2 Navigational Path ........................................................................216 5.2.3 Attachments ................................................................................217 5.2.4 Approval Flow..............................................................................217 5.2.5 Operating Instructions .................................................................217 5.2.6 Button Descriptions .....................................................................218 5.3 Personal Hearing ..............................................................................219 5.3.1 Description ..................................................................................219 5.3.2 Navigational Path ........................................................................219 5.3.3 Attachments ................................................................................220 5.3.4 Approval Flow..............................................................................220 5.3.5 Operating Instructions .................................................................220 5.3.6 Button Descriptions .....................................................................227 5.4 View Personal Hearing .....................................................................228 5.4.1 Description ..................................................................................228 5.4.2 Navigational Path ........................................................................228 5.4.3 Attachments ................................................................................229 5.4.4 Approval Flow..............................................................................229 5.4.5 Operating Instructions .................................................................229 5.4.6 Button Descriptions .....................................................................230 5.5 Issuance of Order In Original (O-I-O) ..............................................231 5.5.1 Description ..................................................................................231 5.5.2 Navigational Path ........................................................................231 5.5.3 Attachments ................................................................................231 5.5.4 Approval Flow..............................................................................232 5.5.5 Operating Instructions .................................................................232

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ACES USER MANUAL CE DISPUTE RESOLUTION5.5.6 Button Descriptions .....................................................................239

5.6 View Order In Original ......................................................................240 5.6.1 Description ..................................................................................240 5.6.2 Navigational Path ........................................................................240 5.6.3 Attachments ................................................................................240 5.6.4 Approval Flow..............................................................................241 5.6.5 Operating Instructions .................................................................241 5.6.6 Button Descriptions .....................................................................242 5.7 Search OIO for Viewing....................................................................243 5.7.1 Description ..................................................................................243 5.7.2 Navigational Path ........................................................................243 5.7.3 Attachments ................................................................................243 5.7.4 Approval Flow..............................................................................243 5.7.5 Operating Instructions .................................................................244 5.7.6 Button Descriptions .....................................................................248 5.8 Review Cell Feedback (Review of the Order) .................................249 5.8.1 Description ..................................................................................249 5.8.2 Navigational Path ........................................................................249 5.8.3 Attachments ................................................................................250 5.8.4 Approval Flow..............................................................................250 5.8.5 Operating Instructions .................................................................251 5.8.6 Button Descriptions .....................................................................265 5.9 View Review Cell Feedback .............................................................266 5.9.1 Description ..................................................................................266 5.9.2 Navigational Path ........................................................................266 5.9.3 Attachments ................................................................................267 5.9.4 Approval Flow..............................................................................267 5.9.5 Operating Instructions .................................................................268 5.9.6 Button Descriptions .....................................................................269 5.10 Review Order ....................................................................................270 5.10.1 Description ..................................................................................270 5.10.2 Navigational Path ........................................................................270 5.10.3 Attachments ................................................................................270 5.10.4 Approval Flow..............................................................................271 5.10.5 Operating Instructions .................................................................271 5.10.6 Button Descriptions .....................................................................276 5.11 View Review Order ...........................................................................277 5.11.1 Description ..................................................................................277 5.11.2 Navigational Path ........................................................................277 5.11.3 Attachments ................................................................................277 5.11.4 Approval Flow..............................................................................277

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ACES USER MANUAL CE DISPUTE RESOLUTION5.11.5 Operating Instructions .................................................................278 5.11.6 Button Descriptions .....................................................................280 6 Filing an Appeal with Commissioner and the subsequent handling of the Appeal .......................................................................................................281 6.1 Filing Appeal (EA 2).......................................................................281 6.1.1 Description ..................................................................................281 6.1.2 Navigational Path ........................................................................281 6.1.3 Attachments ................................................................................282 6.1.4 Approval Flow..............................................................................282 6.1.5 Operating Instructions .................................................................283 6.1.6 Button Descriptions .....................................................................297 6.2 View Appeals ....................................................................................298 6.2.1 Description ..................................................................................298 6.2.2 Navigational Path ........................................................................298 6.2.3 Attachments ................................................................................299 6.2.4 Approval Flow..............................................................................299 6.2.5 Operating Instructions .................................................................299 6.2.6 Button Descriptions .....................................................................302 6.3 Fix a Date for Personal Hearing ......................................................303 6.3.1 Description ..................................................................................303 6.3.2 Navigational Path ........................................................................303 6.3.3 Attachments ................................................................................304 6.3.4 Approval Flow..............................................................................304 6.3.5 Operating Instructions .................................................................304 6.3.6 Button Descriptions .....................................................................304 6.4 View of Personal Hearing Memo (O-I-A) .........................................305 6.4.1 Description ..................................................................................305 6.4.2 Navigational Path ........................................................................305 6.4.3 Attachments ................................................................................306 6.4.4 Approval Flow..............................................................................306 6.4.5 Operating Instructions .................................................................306 6.4.6 Button Descriptions .....................................................................306 6.5 Conducting and Recording of Personal Hearing (Before O-I-A)...307 6.5.1 Description ..................................................................................307 6.5.2 Navigational Path ........................................................................307 6.5.3 Attachments ................................................................................308 6.5.4 Approval Flow..............................................................................308 6.5.5 Operating Instructions .................................................................308 6.5.6 Button Descriptions .....................................................................308 6.6 View of Personal Hearing (O-I-A).....................................................309 6.6.1 Description ..................................................................................309

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ACES USER MANUAL CE DISPUTE RESOLUTION6.6.2 6.6.3 6.6.4 6.6.5 6.6.6 Navigational Path ........................................................................309 Attachments ................................................................................310 Approval Flow..............................................................................310 Operating Instructions .................................................................310 Button Descriptions .....................................................................310

6.7 Issuance of Order in Appeals (O-I-A) ..............................................311 6.7.1 Description ..................................................................................311 6.7.2 Navigational Path ........................................................................311 6.7.3 Attachments ................................................................................312 6.7.4 Approval Flow..............................................................................312 6.7.5 Operating Instructions .................................................................312 6.7.6 Button Descriptions .....................................................................312 6.8 View of O-I-A .....................................................................................313 6.8.1 Description ..................................................................................313 6.8.2 Navigational Path ........................................................................313 6.8.3 Attachments ................................................................................314 6.8.4 Approval Flow..............................................................................314 6.8.5 Operating Instructions .................................................................314 6.8.6 Button Descriptions .....................................................................314 7 Recovery of Debts (Recovery Request).................................................315 7.1 Filing Recovery Request..................................................................315 7.1.1 Description ..................................................................................315 7.1.2 Navigational Path ........................................................................316 7.1.3 Attachments ................................................................................316 7.1.4 Approval Flow..............................................................................316 7.1.5 Operating Instructions .................................................................317 7.1.6 Button Descriptions .....................................................................331 7.2 View Recovery Request ...................................................................332 7.2.1 Description ..................................................................................332 7.2.2 Navigational Path ........................................................................332 7.2.3 Attachments ................................................................................333 7.2.4 Approval Flow..............................................................................333 7.2.5 Operating Instructions .................................................................333 7.2.6 Button Descriptions .....................................................................335 8 Write Off Requests (Irrecoverable Debts)..............................................336 8.1 Filing Write Off Request...................................................................336 8.1.1 Description ..................................................................................336 8.1.2 Navigational Path ........................................................................336 8.1.3 Attachments ................................................................................337 8.1.4 Approval Flow..............................................................................337 8.1.5 Operating Instructions .................................................................337 8.1.6 Button Descriptions .....................................................................350

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ACES USER MANUAL CE DISPUTE RESOLUTION8.2 View Write Off Request ....................................................................351 8.2.1 Description ..................................................................................351 8.2.2 Navigational Path ........................................................................351 8.2.3 Attachments ................................................................................352 8.2.4 Approval Flow..............................................................................352 8.2.5 Operating Instructions .................................................................353 8.2.6 Button Descriptions .....................................................................354 9 Filing an Appeal with the Tribunal .........................................................355 9.1 Filing an Appeal (EA-5/4/3) ..............................................................355 9.1.1 Description ..................................................................................355 9.1.2 Navigational Path ........................................................................355 9.1.3 Attachments ................................................................................356 9.1.4 Approval Flow..............................................................................356 9.1.5 Operating Instructions .................................................................357 9.1.6 Button Descriptions .....................................................................377 10 Settling Disputes through Settlement Commission .............................378 10.1 Filing Case Settlement Report.........................................................378 10.1.1 Description ..................................................................................378 10.1.2 Navigational Path ........................................................................378 10.1.3 Attachments ................................................................................379 10.1.4 Approval Flow..............................................................................379 10.1.5 Operating Instructions .................................................................380 10.1.6 Button Descriptions .....................................................................386 10.2 View Case Settlement Report ..........................................................387 10.2.1 Description ..................................................................................387 10.2.2 Navigational Path ........................................................................387 10.2.3 Attachments ................................................................................388 10.2.4 Approval Flow..............................................................................388 10.2.5 Operating Instructions .................................................................389 10.2.6 Button Descriptions .....................................................................390 11 Prosecution Request...............................................................................391 11.1 Filing Prosecution Request .............................................................391 11.1.1 Description ..................................................................................391 11.1.2 Navigational Path ........................................................................391 11.1.3 Attachments ................................................................................392 11.1.4 Approval Flow..............................................................................392 11.1.5 Operating Instructions .................................................................393 11.1.6 Button Descriptions .....................................................................409 11.2 View Prosecution Request...............................................................410 11.2.1 Description ..................................................................................410 11.2.2 Navigational Path ........................................................................410 11.2.3 Attachments ................................................................................411

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ACES USER MANUAL CE DISPUTE RESOLUTION11.2.4 Approval Flow..............................................................................411 11.2.5 Operating Instructions .................................................................412 11.2.6 Button Descriptions .....................................................................413 12 Case Proceedings....................................................................................414 12.1 12.2 12.3 12.4 12.5 Description..........................................................................................414 Navigational Path ...............................................................................414 Attachments........................................................................................415 Approval Flow.....................................................................................415 Operating Instructions.........................................................................415

12.6 Button Descriptions.............................................................................420 13 Stay Order ................................................................................................421 13.1 Filing the Stay Order ........................................................................421 13.1.1 Description ..................................................................................421 13.1.2 Navigational Path ........................................................................421 13.1.3 Attachments ................................................................................422 13.1.4 Approval Flow..............................................................................422 13.1.5 Operating Instructions .................................................................422 13.1.6 Button Descriptions .....................................................................426 13.2 View Stay Order ................................................................................427 13.2.1 Description ..................................................................................427 13.2.2 Navigational Path ........................................................................427 13.2.3 Attachments ................................................................................428 13.2.4 Approval Flow..............................................................................428 13.2.5 Operating Instructions .................................................................428 13.2.6 Button Descriptions .....................................................................429 14 Anti Evasion .............................................................................................430 14.1 Filing Information Report.................................................................430 14.1.1 Description ..................................................................................430 14.1.2 Navigational Path ........................................................................430 14.1.3 Attachments ................................................................................431 14.1.4 Approval Flow..............................................................................431 14.1.5 Operating Instructions .................................................................431 14.1.6 Button Descriptions .....................................................................445 14.2 View Information Report ..................................................................446 14.2.1 Description ..................................................................................446 14.2.2 Navigational Path ........................................................................446 14.2.3 Attachments ................................................................................447 14.2.4 Approval Flow..............................................................................447 14.2.5 Operating Instructions .................................................................448 14.2.6 Button Descriptions .....................................................................449 9

ACES USER MANUAL CE DISPUTE RESOLUTION14.3 Filing a Search Warrant....................................................................450 14.3.1 Description ..................................................................................450 14.3.2 Navigational Path ........................................................................450 14.3.3 Attachments ................................................................................450 14.3.4 Approval Flow..............................................................................451 14.3.5 Operating Instructions .................................................................451 14.3.6 Button Descriptions .....................................................................460 14.4 View Search Warrant ........................................................................461 14.4.1 Description ..................................................................................461 14.4.2 Navigational Path ........................................................................461 14.4.3 Attachments ................................................................................462 14.4.4 Approval Flow..............................................................................462 14.4.5 Operating Instructions .................................................................463 14.4.6 Button Descriptions .....................................................................464 14.5 Filing a Seizure Report.....................................................................465 14.5.1 Description ..................................................................................465 14.5.2 Navigational Path ........................................................................465 14.5.3 Attachments ................................................................................466 14.5.4 Approval Flow..............................................................................466 14.5.5 Operating Instructions .................................................................467 14.5.6 Button Descriptions .....................................................................480 14.6 View Seizure Report .........................................................................481 14.6.1 Description ..................................................................................481 14.6.2 Navigational Path ........................................................................481 14.6.3 Attachments ................................................................................482 14.6.4 Approval Flow..............................................................................482 14.6.5 Operating Instructions .................................................................483 14.6.6 Button Descriptions .....................................................................484 14.7 Filing Summons................................................................................485 14.7.1 Description ..................................................................................485 14.7.2 Navigational Path ........................................................................485 14.7.3 Attachments ................................................................................485 14.7.4 Approval Flow..............................................................................485 14.7.5 Operating Instructions .................................................................486 14.7.6 Button Descriptions .....................................................................492 14.8 View Summons .................................................................................493 14.8.1 Description ..................................................................................493 14.8.2 Navigational Path ........................................................................493 14.8.3 Attachments ................................................................................493 14.8.4 Approval Flow..............................................................................494 14.8.5 Operating Instructions .................................................................494 14.8.6 Button Descriptions .....................................................................495

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ACES USER MANUAL CE DISPUTE RESOLUTION14.9 Filing Rewards ..................................................................................496 14.9.1 Description ..................................................................................496 14.9.2 Navigational Path ........................................................................496 14.9.3 Attachments ................................................................................496 14.9.4 Approval Flow..............................................................................497 14.9.5 Operating Instructions .................................................................497 14.9.6 Button Descriptions .....................................................................502 14.10 View Rewards ...................................................................................503 14.10.1 Description ...........................................................................503 14.10.2 Navigational Path .................................................................503 14.10.3 Attachments .........................................................................504 14.10.4 Approval Flow.......................................................................504 14.10.5 Operating Instructions ..........................................................504 14.10.6 Button Descriptions ..............................................................505

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ACES USER MANUAL CE DISPUTE RESOLUTION

1 Introduction CE Dispute ResolutionThis document describes the Dispute Resolution process in totality. Dispute may arise as a result of non- payment or short payment of duties and noncompliance with the procedural requirements of law/ rules e.g. nonsubmission of periodic returns within the prescribed time limit. There can also be another category of cases, which are miscellaneous in nature such as claims for remission of duty on goods damaged or destroyed; transit loss on warehoused goods; rebate claims on goods exported etc., that may result in disputes. Events that may trigger off a dispute are diverse. A Range Officer may detect short payment at the time of scrutiny of returns/ review and correction of Returns or these may come to light when an Assessee is subjected to audit by the Department. Specific information leading to search, seizure of goods by the Preventive or Anti-Evasion outfit can also initiate the dispute resolution process. For the purpose of automating this process, however, the initiating point would be the Show Cause Notice/ Demand Notice issued by the Department. The Show Cause Notice leads to Personal Hearing, if the Assessee agrees to appear before the Adjudicating authority. Personal Hearing results in an Order in Original. Review Cell of the respective Commissionerate reviews the issued Order in Original. The Central Excise Officer authorized by the Commissioner of Central Excise or the Assessee can appeal, against the Order in Original, with the Commissioner (Appeals), whose decision is issued in the form of Order in Appeal. On disagreement with the Order in Appeal, the Commissioner of Central Excise or the Assessee can appeal against the OIA with CESTAT, whose decision is issued in the form of Order in Appeal. On disagreement with the Order in Appeal the department or the Assessee can appeal in the courts. However since Courts are separate Jurisdictional authorities, hence automating their proceedings is not considered in the purview of this system. The Following processes are covered under Dispute Resolution. 1. Preparation of the Case Portfolio - This process enables the creation of a case portfolio for dispute, whenever a dispute arises. The case portfolio contains the details of the documents relied upon for the case, Through this process the status of the dispute case along with the details of proceedings took place till date will be maintained.

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ACES USER MANUAL CE DISPUTE RESOLUTION2. Creation of the Demand Note - Once the case is recorded, the Central Excise Office can optionally issue a demand note. The demand note enables the Assessee to settle the case without any litigation. Response to the demand note is also to be tracked. 3. Issuance of Show Cause Notice (SCN) - This describes the process of drafting and approval of the Show cause notice (SCN). This also deals with the issuance of SCN to the Assessee and recording Assessee's reply to the Show Cause Notice. In case of serious offences the department prefers to directly issue SCN without issuing a demand note in advance. In all other cases the department usually issues a demand note. If the Assessee makes the payment as demanded in the demand note, then the matter ends and no SCN is required to be issued. If there is no response to the demand note, - no payment has been made, and no letter, within the time frame specified in the demand note then the department will issue a SCN to initiate the legal action. 4. Adjudication of A Dispute & Review of the Order - This process documents the steps involved in adjudication of a dispute. Usually the steps are conducting personal hearing, capturing the details of the personal hearing session, issuing an Order-In-Original, reviewing of O-I-O by reviewing officer. Review Cell Reviews the Order-In-Original Issued and Communicates its recommendations to the Commissioner 5. Filing an Appeal with Commissioner and the subsequent handling of the Appeal - This process documents the steps involved in filing an appeal against an Order-In-Original. The steps are filing of appeal, fixing of a date for hearing by the appellate authority, conducting personal hearing, capturing the details of personal hearing session, issuing an Order-In-Appeal, reviewing of O-I-A by reviewing officer. 6. Recovery of Debts - The process is initiated by AC/DC by making request (Manual Request) to commissioner to grant him permission to initiate the recovery of debts by attaching all movable or immovable property of the Assessee, which upon auction or sale would be equal in amount as demanded in the order. 7. Writing off Irrecoverable Debts - The process is triggered when department realizes that the duty demanded in any order cannot be recovered from Assessee and department decides to write-off the duty demanded. Writing-off irrecoverable debts is a provision with Commissioner / Chief Commissioner which is invoked only after applying all provisions to recover the duty demanded as per order are applied and still the duty could not be recovered.

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ACES USER MANUAL CE DISPUTE RESOLUTION

8. Filing An Appeal With The Tribunal and the subsequent handling of the same - This process documents the steps involved in filing an appeal against Order-In-Appeal (issued by the Commissioner (Appeals) or by the Central Excise Commissioner with Appellate Tribunal. Aggrieved party files an appeal against the order in the Tribunal; Tribunal conducts Personal Hearing and looks into other documentary evidences. Based on the facts placed in front of the Tribunal they issue an order. 9. Settling disputes through Settlement Commission - This process documents the steps involved in filing an appeal with settlement commission and there after steps involved in issuing a settlement order. 10. Prosecution This process can allow the department to prosecute the assessee. It covers the nature of offence; assessee can be prosecuted if assessee tries to evade the duty or involved in fraudulent activities. 11. Case Proceedings This Process allows updating the case proceedings. 12. Stay Order This Process helps the Assessee to take a Stay on various things i.e. Stay of Recovery, Stay of Action of the Order. 13. Anti Evasion - The process is triggered whenever the Preventive Intelligence Officer (deployed to collect and develop a sound intelligence system which is the very basis of fruitful preventive work) gathers information about an Assessee (involved in fraud or evasion of tax) through reliable informers.

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ACES USER MANUAL CE DISPUTE RESOLUTION

2 Preparation of Case PortfoliosThis process is divided into the following sub processes Creation of a Case Portfolio Modifying a case portfolio Viewing a Case Portfolio Close a Case Portfolio

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ACES USER MANUAL CE DISPUTE RESOLUTION

2.1 Creation of a Case Portfolio2.1.1 DescriptionThe portfolio will contain a brief description of the discrepancy; rough estimate of duty involved, details of proceedings took place, current status of the dispute, All the documents/ order issued by the department to the Assessee.

2.1.2 Navigational PathThe navigation path for the Create Case Portfolio form is: Department User Home Page DSRCase PortfolioCreate

Figure - 1:

Navigation on the DSR Menu for Create Case Portfolio

2.1.3 AttachmentsThere are No Attachments for the Create Case Portfolio.

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ACES USER MANUAL CE DISPUTE RESOLUTION2.1.4 Approval FlowThere is no approval flow for Create Case Portfolio.

2.1.5 Operating InstructionsThe screen can be accessed from the Home page of the SP/AC/DC/JC/AD by clicking on the menu DSR Case Portfolio Create The details that the user needs to submit to the system are: Registration Number Triggering Activity From Date To Date Case Description Revenue Implication Details of Issues Source Document Details After Clicking on the Menu Item, The user is going to get this screen as shown below.

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ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 2:

Case Portfolio Create Screen

In order to proceed further, the User has to click on the Save Button which would lead to the confirmation screen. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page. If the User wishes to click on the Clear Button, it would clear all the data added by the user.

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ACES USER MANUAL CE DISPUTE RESOLUTIONTable-1: Field description and validations for Create Case Portfolio Screen Sl. No 1 Field/Element Name Registration Number Description Registration number of the Assessee Date on which the case portfolio was created Name of the official who is creating the portfolio. Automatically populated based on the log on credentials of CBEC official Designation of the official creating the profile. Automatically populated based on the log on credentials of CBEC official A drop down list of consists of possible triggering activities would be provided; the official creating the Case Portfolio will choose one of the Validation Validated against the registration database. Defaults to system date and non editable. Automatically Fetched By the System. Examples TEMPA0057XXM001

2

Creation Date

Automatically Fetched By the System.

3

Officials Name

Automatically Fetched By the System.

4

Officials Designation

Automatically Fetched By the System.

Automatically Fetched By the System.

5

Triggering Activity

No Validations Differential Duty Performed.

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ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No Field/Element Name Description Validation Examples

triggering activities as appropriate. The following are the possible activities in the drop down Anti Evasion Discrepancy in Rebate Erroneous Refund PA Finalization Procedural Lapses Refund Claims Audit Para Differential Duty Period Cover under the Dispute 6 From Date From date of Earlier date 01/01/2007 disputed than that of period current system date. 7 To Date To Date of Later date 15/04/2007 disputed than that of period Coverage Period From and should be earlier date than that of current system date. Brief Description of the Case 8 Case A brief No Validations Case Description Description description Performed. outlining the discrepancy related to differential

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ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No Field/Element Name Description duty or erroneous refund, etc found by the official This is an optional field, the official can enter a rough amount of money that should be recovered from Assessee Automatically generated by the system The issue subject is populated automatically. Validation Examples

9

Revenue implication

Cannot be a negative number.

100000

Details of Issues 10 Running serial number of the issue 11 Broader classification of the issue like Classification of Goods, Valuation of Goods, Improper CENVAT Utilization etc 12 Detailed description of the issue

Automatically generated by the system. The issue subject is populated automatically.

Automatically generated by the system Clandestine Removals, Exports

The issue Description is populated automatically.

The issue Description is populated automatically.

Clearances not quantified/no duty paid/not reported in the return, duty demanded relating to exports.

Source Document Details 13 Sl. No Running serial number to identify the source documents

Generated by the system

Automatically generated by the system

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ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No 14 Field/Element Name Source Document Type Description Name of the source documents. The list of values will be maintained in the Database and the same will be provided as a drop down. Ex: ER-1, ER2, ARE-1, CT3, FAR Validation No Validations Performed. Examples CT-2

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Source Document Number

16

17

Source Document Date Period From

If the document can be uniquely identified then the user can specify the unique identifier here Source Document Date Starting period under which the documents are referred

Validated against the database.

TEMPA0076XXM001_ CT2_09012007 _001_REQ

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Period To

19

Details

Ending period under which the documents are referred Any specific details of the document relevant to the claim

The format should be DDMMYYYY Format to be DDMMYYYY. & within coverage period earlier mentioned - Do -

02/02/2007

05/02/2007

15/03/2007

No Validations Details Performed.

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ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 3:

Case Portfolio Confirm Screen

If the User wishes to click on the Modify Button, it would redirect the user to first create screen and user can modify the keyed in data. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page.

23

ACES USER MANUAL CE DISPUTE RESOLUTIONOn Clicking on the Button Sign and Submit, The user would get

Figure - 4: Sign and Submit Dialogue Box On Clicking on the Button OK, The user would get this pop up window.

Figure - 5: Signing Wizard Box

24

ACES USER MANUAL CE DISPUTE RESOLUTIONIn this user has to select the Certificate and click on the button Sign. The user gets this message.

Figure - 6: Signing Successful Confirmation message On clicking OK, The user gets the confirmation response

Figure - 7: Response screen The Case Portfolio Number is generated automatically by the system, is unique and can be used for later reference. The format for it is: REGISTRATIONNUMBER_SHORTDESIGNATION_YYYY_SERIALNO_ENTIT YCODE

25

ACES USER MANUAL CE DISPUTE RESOLUTION2.1.6 Button DescriptionsSave: On clicking the save button, details entered on the Create Case Portfolio form will be saved to the confirmation screen. Sign and Submit: With help of this button user signs the electronic document and submits it for further processing. The saved data on the confirmation screen will be submitted to the database. Cancel: The cancel button will cancel the filling process of the Create Case Portfolio form and take the user back to the home page screen. Add: User can add more details in the application by using Add button. Delete: The delete button deletes the selected row(s). Next: On the screens on the Create Case Portfolio form the next button will take the user to next set of issues. Previous: On the screens on the Create Case Portfolio form the previous take the user to previous set of issues. Modify: This will take user to the first screen for any modification. Clear: This will clear all the data entered by the user.

26

ACES USER MANUAL CE DISPUTE RESOLUTION

2.2 Modification a Case Portfolio2.2.1 DescriptionThe purpose of the screen is to allow the user to search for an existing case portfolio for modification.

2.2.2 Navigational PathThe navigation path for the Modifying a Case Portfolio form is: Department User Home Page DSRCase PortfolioModify

Figure - 8:

Navigation on the DSR Menu for Modify Case Portfolio

2.2.3 AttachmentsThere are No Attachments for the Modify Case Portfolio.

27

ACES USER MANUAL CE DISPUTE RESOLUTION2.2.4 Approval FlowThere is no approval flow for Modify Case Portfolio.

2.2.5 Operating InstructionsThe screen can be accessed from the Home page of the SP by clicking on the menu DSR Case Portfolio Modify. The user would get a search screen.

Figure - 9:

Search Modify Case Portfolio Screen

In Order to start and get the Search Results, The user has to click on the Search Button. If the User wishes to click on the Reset Button, it would bring the screen to the same state as it was before when it was rendered to the user. If the User wishes to click on the Close Button, it would result in the Closing of the current window user be would be redirected to the home page.

28

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-2: Field description & validations for Modify Search Case Portfolio Screen Sl. No 1 Field/Element Name Registration Number Description Registration number of the Assessee Validation Examples TEMPA0057XXM001

2

Assessee Name

3

Case Number

4

Document Number

Non Mandatory, Will Bring case portfolios based on the entered registration number. The name of Non the unit that is Mandatory, Will registered. Bring records based on the entered assessee name. Case Portfolio Non Number Mandatory, Will Bring case portfolios based on the entered case portfolio number. Document Non number pertains Mandatory, Will to the various Bring case document portfolios numbers that based on the already exist in entered the database document i.e. Demand number. Note Number, SCN number. From Date is the date from which case portfolio are required. Mandatory, the date on which case portfolio was created

J K Chemicals Pvt.

TEMPA0057XXM001 _SP_2007_119_CPF

TEMPA0057XXM001 _SP_2007_053 _SCN

5

From Date

01/04/2007

29

ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No 6 Field/Element Name To Date Description To Date is the date To which case portfolio are required. Validation Mandatory, the date on which case portfolio was created Examples 24/04/2007

Figure - 10: Search Modify Case Portfolio Results Screen User has to click on the Case Number (Hyperlink) in the Search Screen to proceed further for Modification of Case Portfolio.

30

ACES USER MANUAL CE DISPUTE RESOLUTIONThe user is going to get this screen as shown below.

Figure - 11: Modify Case Portfolio Screen If the User wishes to click on the Reset Button, it would bring the screen to the same state as it was before when it was rendered to the user. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page. In order to proceed further the User has to click on the Save Button.

31

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-3: Field description and validations for Modify Case Portfolio Screen Sl. No 1 Field/Element Description Name Commissionerate Jurisdiction under which the Assessee falls Division Jurisdiction under which the Assessee falls Range Jurisdiction under which the Assessee falls Registration Registration Number number of the Assessee, Fetched from the Database Creation Date Date on which the case portfolio was created Officials Name Name of the official who is creating the portfolio. Automatically populated based on the log on credentials of CBEC official Officials Designation of Designation the official creating the profile. Validation Automatically fetched and populated by the system. Automatically fetched and populated by the system. Automatically fetched and populated by the system. Should be validated against the registration database Defaults to system date and non editable Automatically fetched and populated by the system. Examples Automatically fetched and populated by the system. Automatically fetched and populated by the system. Automatically fetched and populated by the system. Automatically fetched and populated by the system.

2

3

4

5

Automatically fetched and populated by the system. Automatically fetched and populated by the system.

6

7

Automatically fetched and populated by the system based on the log on credentials of CBEC official.

Automatically fetched and populated by the system.

32

ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No 8 Field/Element Description Name Triggering Fetched from Activity the Database. Period Cover under the Dispute 9 From Date Fetched from the Database. Validation Examples

No Validations Differential Duty Performed. Should be 01/01/2007 earlier date than that of current system date Should be a 15/04/2007 later date than that of Coverage Period From and should be earlier date than that of current system date No Validations Case Description Performed. Cannot be a 100000 negative number Automatically generated by the system No Validations Performed. Automatically generated by the system Clandestine Removals, Exports

10

To Date

Fetched from the Database.

Brief Description of the Case 11 Case Description Fetched from the Database. 12 Revenue Fetched from implication the Database. Details of Issues 13 Running serial number of the issue 14 Broader classification of the issue like Classification of Goods, Valuation of Goods, Improper CENVAT Utilization etc 15 Detailed description of the issue

Automatically generated by the system The issue subject is populated automatically. The Selected and Non Selected ones Fetched from the Database. The issue subject is populated automatically. The Selected

No Validations Clearances not Performed. quantified/no duty paid/not reported in the return, duty demanded relating to

33

ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No Field/Element Name Description Validation Examples exports.

and Non Selected ones Fetched from the Database Source Document Details 16 Sl No Running serial number to identify the source documents 17 Source Fetched from Document Type the Database. 18 Source Document Number Source Document Date Period From Fetched from the Database. If Entered Fetched from the Database. Fetched from the Database.

Generated by the system

Automatically generated by the system

No Validations Performed. Validated against the database. The format should be DDMMYYYY The format should be DDMMYYYY. Should be within the coverage period earlier mentioned The format should be DDMMYYYY. Should be within the coverage period earlier mentioned No Validations Performed.

CT-2

19

TEMPA0076XXM001_ CT2_09012007 _001_REQ 02/02/2007

20

05/02/2007

21

Period To

Fetched from the Database.

15/03/2007

22

Details

Fetched from the Database.

Details

34

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 12: Modify Case Portfolio Screen If the User wishes to click on the Modify Button, it would redirect the user to first create screen and user can modify the keyed in data. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page.

35

ACES USER MANUAL CE DISPUTE RESOLUTIONAfter Clicking on the Button Sign and Submit, The user has to again perform the signing ceremony.

Figure - 13: Sign and Submit Dialogue Box After digitally signing ceremony user will get this message.

Figure - 14: Response screen

36

ACES USER MANUAL CE DISPUTE RESOLUTION2.2.6 Button DescriptionsSave: On clicking the save button, details entered on the Modify Case Portfolio form will be saved to the confirmation screen. Sign and Submit: With help of this button user signs the electronic document and submits it for further processing. The saved data on the confirmation screen will be submitted to the database. Cancel: The cancel button will cancel the filling process of the Modify Case Portfolio form and take the user back to the home page screen. Add: User can add more details in the application by using Add button. Delete: The delete button deletes the selected row(s). Next: On the screens on the Modify Case Portfolio form the next button will take the user to next set of issues. Previous: On the screens on the Modify Case Portfolio form the previous take the user to previous set of issues. Modify: This will take user to the first screen for any modification. Reset: This will reset all the data in the form as it was before. Search: On clicking the search button, the user will start the search and get the search results. Close: The close button will cancel the search case portfolios for modification process and take the user back to the home page screen.

37

ACES USER MANUAL CE DISPUTE RESOLUTION

2.3 Viewing of a Case Portfolio2.3.1 DescriptionAt any time a CBEC official would want to view the proceedings of a case. This option enables to search for a particular case and view it.

2.3.2 Navigational PathThe navigation path for the Viewing of a Case Portfolio form is: Department User Home Page DSRCase PortfolioView

Figure - 15: Navigation on the DSR Menu for View Case Portfolio

2.3.3 AttachmentsThere are No Attachments for the Viewing of a Case Portfolio.

38

ACES USER MANUAL CE DISPUTE RESOLUTION2.3.4 Approval FlowThere is no approval flow for Viewing of a Case Portfolio.

2.3.5 Operating InstructionsThe screen can be accessed from the Home page of the CBEC Officials and Assessee by clicking on the menu DSR Case Portfolio View. The user would get a search screen.

Figure - 16: Search View Case Portfolio Screen In Order to start and get the Search Results, The user has to click on the Search Button. If the User wishes to click on the Reset Button, it would bring the screen to the same state as it was before when it was rendered to the user. If the User wishes to click on the Close Button, it would result in the Closing of the current window user be would be redirected to the home page.

39

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-4: Field description and validations for Search View Case Portfolio Screen Sl. No 1 Field/Element Name Registration Number Description Registration number of the Assessee Validation Examples TEMPA0057XXM001

2

Assessee Name

3

Case Number

4

Document Number

5

From Date

6

To Date

Non Mandatory, Will Bring case portfolios based on the entered registration no. The name of Non the unit that is Mandatory, Will registered. Bring records based on the assessee name. Case Portfolio Non Number Mandatory, Will Bring case portfolios based on the case portfolio number. Document Non number pertains Mandatory, Will to the various Bring case document portfolios numbers that based on the already exist in entered the database document i.e. Demand number. Note Number, SCN number. From Date is Mandatory, the the date from date on which which case case portfolio portfolio are was created required. To Date is the Mandatory, the date To which date on which case portfolio case portfolio are required. was created

K R Pvt. Ltd.

TEMPA0057XXM001 _SP_2007_119_CPF

TEMPA0057XXM001 _SP_2007_053 _SCN

01/04/2007

24/04/2007

40

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 17: Search View Case Portfolio Results Screen The screen is shown with search results and user can see the links (1,2,Next) on the center right corner of the search results. if the number of records exceeds the limit of records to be shown on the screen then these links get activated. User can click on the 2 link to see other set of results and click on Next link to see next set of results or click on Previous to see the Previous set of records. Previous link is shown once the user clicks on the Next or some numbered link to see a different set of records. User has to click on the Case Number (Hyperlink) in the Search Screen to proceed further for Viewing of a Case Portfolio.

41

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 18: View Case Portfolio Screen If the User wishes to click on the Print Button, it would allow the user to take the print of the screen. If the User wishes to click on the Close Button, it would result in the Closing of the current window user be would be redirected to the home page.

42

ACES USER MANUAL CE DISPUTE RESOLUTION2.3.6 Button DescriptionsClose: The close button will close the View Case Portfolio form and take the user back to the home page screen. Print: This allows the user to take print out of the View Case Portfolio form. Search: On clicking the search button, the user will start the search and get the search results. Reset: The reset button will reset the values of the fields to the values they held before being changed. Close: The close button will cancel the search case portfolios for view process and take the user back to the home page screen.

43

ACES USER MANUAL CE DISPUTE RESOLUTION 2.4 Close a Case Portfolio2.4.1 DescriptionOnce the dispute is resolved (either through payment by the Assessee, Forcible recovery by the department, Write-off buy the department or closure by OIO, OIA, Court order confirming the no-duty liability) the case will be closed and the CBEC officials will enter remarks in concluding note column, stating the reason for closing the case.

2.4.2 Navigational PathThe navigation path for the Close a Case Portfolio form is: Department User Home Page DSRCase PortfolioClose

Figure - 19: Navigation on the DSR Menu for Close Case Portfolio

44

ACES USER MANUAL CE DISPUTE RESOLUTION2.4.3 AttachmentsThere are No Attachments for the Closing a Case Portfolio.

2.4.4 Approval FlowThere is no approval flow for closing a Case Portfolio.

2.4.5 Operating InstructionsThe screen can be accessed from the Home page of the SP by clicking on the menu DSR Dispute Resolution Close. The user would get a search screen.

Figure - 20: Search Close Case Portfolio Screen In Order to start and get the Search Results, The user has to click on the Search Button. If the User wishes to click on the Reset Button, it would bring the screen to the same state as it was before when it was rendered to the user. If the User wishes to click on the Close Button, it would result in the Closing of the current window user be would be redirected to the home page.

45

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-5: Field description and validations for Search Close Case Portfolio Screen Sl. No 1 Field/Element Name Registration Number Description Registration number of the Assessee Validation Examples TEMPA0057XXM001

2

Assessee Name

3

Case Number

4

Document Number

5

From Date

6

To Date

Non Mandatory, Will Bring case portfolios based on the entered registration no. The name of Non the unit that is Mandatory, Will registered. Bring records based on the assessee name. Case Portfolio Non Number Mandatory, Will Bring case portfolios based on the case portfolio number. Document Non number pertains Mandatory, Will to the various Bring case document portfolios numbers that based on the already exist in entered the database document i.e. Demand number. Note Number, SCN number. From Date is Mandatory, the the date from date on which which case case portfolio portfolio are was created required. To Date is the Mandatory, the date To which date on which case portfolio case portfolio are required. was created

Oscar Machineries Pvt. Ltd.

TEMPA0057XXM001 _SP_2007_119_CPF

TEMPA0057XXM001 _SP_2007_053 _SCN

01/04/2007

24/04/2007

46

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 21: Search Close Case Portfolio Results Screen

User has to click on the Case Number (Hyperlink) in the Search Screen to proceed further for closing a Case Portfolio.

47

ACES USER MANUAL CE DISPUTE RESOLUTIONThe user is going to get this screen as shown below.

Figure - 22: Close Case Portfolio Screen If the User wishes to click on the Clear Button, it would clear all the data added by the user. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page. In order to proceed further, the User has to click on the Save Button which would lead to the confirmation screen.

48

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-6: Field description and validations for Close Case Portfolio Screen Sl. Field/Element Description Validation Examples No Name 1 Case Case Closing Non Mandatory, Case Closing Description Description. Will Bring case Description portfolios based on the entered registration no.

Figure - 23: Confirm Close Case Portfolio Screen If the User wishes to click on the Modify Button, it would redirect the user to first create screen and user can modify the keyed in data. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page.

49

ACES USER MANUAL CE DISPUTE RESOLUTIONAfter Clicking on the Button Sign and Submit, The user has to again perform the signing ceremony.

Figure - 24: Sign and Submit Dialogue Box After digitally signing ceremony user will get this message.

Figure - 25: Response screen The Case Portfolio Number is generated automatically by the system, is unique and can be used for later reference. The format for Case Portfolio Number is as under: RegistrationNumber_OfficersShortDesignation_YYYY (CurrentYear)_Serial Number_EntityCode

50

ACES USER MANUAL CE DISPUTE RESOLUTION2.4.6 Button DescriptionsSave: On clicking the save button, details entered on the Close Case Portfolio form will be saved to the confirmation screen. Sign and Submit: With help of this button user signs the electronic document and submits it for further processing. The saved data on the confirmation screen will be submitted to the database. Cancel: The cancel button will cancel the filling process of the Close Case Portfolio form and take the user back to the home page screen. Modify: This will take user to the first screen for any modification. Clear: This will clear all the data entered by the user. Search: On clicking the search button, the user will start the search and get the search results. Reset: The reset button will reset the values of the fields to the values they held before being changed. Close: The close button will cancel the search case portfolios for view process and take the user back to the home page screen.

51

ACES USER MANUAL CE DISPUTE RESOLUTION

3 Creation of a Demand NoteThe issuance of demand note is an optional process. The purpose of demand note is to enable the Assessee to voluntarily pay the differential duty, so that legal course of the dispute can be avoided. This process will involve the capturing of the details like Triggering Activity that led to the creation of the demand note, description of demand note, period covered under the dispute, various issues, source documents, details of the differential duty and interest liabilities. This process is divided into the following sub processes: Create a Demand Note View a Demand Note Reply to a Demand Note Search Demand Note For Viewing.

52

ACES USER MANUAL CE DISPUTE RESOLUTION

3.1 Creation of a Demand Note3.1.1 DescriptionThe user can create the demand note with the help of these screens.

3.1.2 Navigational PathFirst the User (SP) has to follow the process 2.3 to view a case portfolio. After the user views the particular case portfolio, user is already entered inside a case. Here the menu items will change; user will find a different set of menu items. The navigation path for the Creation of a Demand Note form is: Department DSRDemand Note Create

Figure - 26: Navigation on the DSR Menu for Demand Note

3.1.3 AttachmentsThere is an attachment while Creation of a Demand Note.

53

ACES USER MANUAL CE DISPUTE RESOLUTION3.1.4 Approval FlowThere is no approval flow for Creation of a Demand Note.

3.1.5 Operating Instructions

Figure - 27: Creation of Demand Note First Screen If the User wishes to click on the Reset Button, it would bring the screen to the same state as it was before when it was rendered to the user. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page. In order to proceed further, the User has to click on the Next Button which would lead to the next screen in the process. 54

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-7: Field description and validations for Demand Note First Screen Sl. No 1 Field/Element Name Registration Number Assessee Name Address of the Registered Unit Commissionera te Description Registration number of the Assessee The name of the unit that is registered. Address of the Registered Unit Commissioner ate Name, which assessee belongs to. Division Name, which assessee belongs to. Range Name, which assessee belongs to. Name of the Central Excise Officer drafting the demand note Designation of the Central Excise Officer Case Number Under which Demand Note is being created Brief description of the demand note Validation Automatically fetched from the system. Automatically fetched from the system. Automatically fetched from the system. Automatically fetched from the system. Examples Automatically fetched from the system. Automatically fetched from the system. Automatically fetched from the system. Automatically fetched from the system.

2

3

4

5

Division

Automatically fetched from the system. Automatically fetched from the system. Automatically fetched from the system.

Automatically fetched from the system. Automatically fetched from the system. Automatically fetched from the system.

6

Range

7

Officers name

8

Officer Designation Case Number

9

Automatically fetched from the system. Automatically fetched from the system.

Automatically fetched from the system. Automatically fetched from the system.

10

Demand Note Description

No Validations Performed.

Demand Note Description

55

ACES USER MANUAL CE DISPUTE RESOLUTIONSl. Field/Element Description No Name Period Cover under the Dispute 6 From Date The period covered under the Demand Note. Defaults to the value entered in case port folio. 7 To Date The period covered under the Demand Note. Defaults to the value entered in case port folio. Details of Issues 10 Running serial number of the issue 11 Broader classification of the issue like Classification of Goods, Valuation of Goods, Improper CENVAT Utilization etc 12 Detailed description of the issue Validation Examples

Earlier date than 15/03/2007 that of current system date

Later date than that of Coverage Period From and should be earlier date than that of current system date Automatically generated by the system. No Validations Performed.

25/03/2007

Automatically generated by the system The issue subject is populated automatically.

Automatically generated by the system Clandestine Removals, Exports

The issue Description is populated automatically.

No Validations Performed.

Clearances not quantified/no duty paid/not reported in the return, duty demanded relating to exports. Automatically generated by the system

Source Document Details 13 Sl No Running serial number to identify the source documents

Generated by the system

56

ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No 14 Field/Element Description Name Source Name of the Document Type source documents. The list of values will be maintained in the Database & the same will be provided as a drop down. Ex: ER-1, ER2, ARE-1, CT3, FAR Source If the Document document can Number be uniquely identified then the user can specify unique identifier here Source Source Document Date Document Date Period From The starting period under which the documents are referred Validation No Validations Performed. Examples CT-2

15

Validated against the database.

TEMPA0076XXM00 1_ CT2_09012007 _001_REQ

16

17

18

Period To

The ending period under which the documents are referred

19

Details

Any specific details of the document relevant to the claim

The format should be DDMMYYYY The format should be DDMMYYYY. Should be within coverage period earlier mentioned The format should be DDMMYYYY. Should be within coverage period earlier mentioned No Validations Performed.

10/03/2007

16/03/2007

21/03/2007

Details

57

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 28: Creation of Demand Note Second Screen In order to go back to the previous screen, the User has to click on the Previous Button which would lead to the previous screen in the process. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page. In order to proceed further, the User has to click on the Next Button which would lead to the next screen in the process. Table-8: Field description and validations for Demand Note Second Screen Sl. Field/Element Description Validation Examples No Name 1 Sl. No Running Sl. No of Automatically fetched 1 Existing liabilities. from system. 2 Duty Head Duty Head BED 3 Amount Liability amount, - Do 2000 Duty head wise. 4 Remarks Type of liability - Do Cross Credit Utilization Debit 58

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 29: Creation of Demand Note Third Screen In order to go back to the previous screen, the User has to click on the Previous Button which would lead to the previous screen in the process. If the User wishes to click on the Reset Button, it would bring the screen to the same state as it was before when it was rendered to the user. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page. In order to proceed further, the User has to click on the Next Button which would lead to the next screen in the process.

59

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-9: Field description and validations for Demand Note Third Screen Sl. Field/Element No Name Existing Liabilities 1 S No Description Validation Examples

2

CETSH

3 4

Commodity Description Duty Head

5

Ascertainment Date

6

Duty Amount

Running serial number to identify the differential duties The central excise tariff code of the disputed product Commodity Description Duty head under which the differential duty is claimed Date by which the differential duty arose The differential duty amount which has not paid or short paid under this duty head Running serial number to identify the differential duties The central

Automatically generated by the system

1

Validated against the CETSH database No Validations Performed. Automatically fetched from the system.

15010000

Commodity Description SED

Automatically fetched from the system. Must be greater than zero.

25/04/2007

1500

New Liabilities 1 S No

Automatically generated by the system

1

2

CETSH

Validated

01010101

60

ACES USER MANUAL CE DISPUTE RESOLUTIONSl. No Field/Element Name Description excise tariff code of the disputed product Commodity Description Duty head under which the differential duty is claimed Date by which the differential duty arose Validation against the CETSH database No Validations Performed. Drop down will be provided with the values populated from duty head master. The format should be DD/MM/YYYY, Should be Past or Present Date. Compared with Duty Amount in Interest Liabilities. Must be greater than zero. Sum of the amounts entered under differential duty Amount head. Commodity Description BED Examples

3 4

Commodity Description Duty Head

5

Ascertainment Date

10/04/2007

6

Duty Amount

7

Total Duty Recoverable

The differential duty amount which has not paid or short paid under this duty head Total sum of duty, which is recoverable.

50000

Automatically generated by the system.

61

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 30: Creation of Demand Note Fourth Screen In order to go back to the previous screen, the User has to click on the Previous Button which would lead to the previous screen in the process. If the User wishes to click on the Reset Button, it would bring the screen to the same state as it was before when it was rendered to the user. In order to proceed further, the User has to click on the Save Button which would lead to the confirmation screen. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page.

62

ACES USER MANUAL CE DISPUTE RESOLUTIONTable-10: Field description and validations for Demand Note Fourth Screen Sl. Field/Element No Name Interest Liabilities 1 Sl No Description Validation Examples

Serial Number

2

Duty Amount

3

Ascertainment Date

4

Interest Effective Date

5

Interest Rate

6

Payment Due Date Attachment

7

Automatically generated by the system Duty Amount Compared with Duty A mount in Differential Duty. Must be greater than zero. Detection Date The format should be DD/MM/YYYY, Should be Past or Present Date. The date from The format which the interest should be is effective DD/MM/YYYY, Should be Past or Present Date. Interest Rate The value chargeable on the must be in differential duty percentage. Date by which The format Payment should should be be made DD/MM/YYYY. Document No Validations Attachment Performed.

1

51500

10/04/2007

10/04/2007

2.25

12/04/2007

Test_File.txt

63

ACES USER MANUAL CE DISPUTE RESOLUTION

Figure - 31: Confirm Demand Note Screen If the User wishes to click on the Modify Button, it would redirect the user to first create screen and user can modify the keyed in data. If the User wishes to click on the Cancel Button, it would result in the cancellation of the current process and the user be would be redirected to the home page.

64

ACES USER MANUAL CE DISPUTE RESOLUTIONAfter Clicking on the Button Sign and Submit, The user has to again perform the signing ceremony.

Figure - 32: Sign and Submit Dialogue Box After digitally signing ceremony user will get this message.

Figure - 33: Response screen The Demand Note number is generated automatically by the system is unique and can be used for later reference. The format for the Debit Note is REGISTRATIONNUMBER_SHORTDESIGNATION_YYYY_SERIALNO_ENTIT YCODE

65

ACES USER MANUAL CE DISPUTE RESOLUTION3.1.6 Button DescriptionsSave: On clicking the save button, details entered on the Create Demand Note form will be saved to the confirmation screen. Sign and Submit: With help of this button user signs the electronic document and submits it for further processing. The saved data on the confirmation screen will be submitted to the database. Cancel: The cancel button will cancel the filling process of the Create Demand Note form and take the user back to the home page screen. Add: User can add more details in the application by using Add button. Delete: The delete button deletes the selected row(s). Next (Details of Issues): On the screens on the Create Demand Note form the next button will take the user to next set of issues. Previous (Details of Issues): On the screens on the Create Demand Note form the previous take the user to previous set of issues. Modify: This will take user to the first screen for any modification. Reset: This will reset all the data in the form as it was before. Next: On the screens on the Create Demand Note form the next button will take the user to the next screen. Previous: On the screens on the Create Demand Note form the previous take the user to previous screen. Browse: With the help of this button, the user can search and choose the attachments (Files) to be uploaded as Notings or document attachment.

66

ACES USER MANUAL CE DISPUTE RESOLUTION

3.2 View a Demand Note3.2.1 DescriptionThe user can view the existing demand note.

3.2.2 Navigational PathFirst the CBEC Officials /Assessee have to follow the process 2.3 to view a case portfolio. After the user views the particular case portfolio, user is already entered inside a case. Here the menu items will change; user will find a different set of menu items. The navigation path for the View a Demand Note form is: Department DSRDemand Note View

Figure - 34: Navigation on the DSR Menu for View of a Demand Note

3.2.3 AttachmentsThere is one attachment to be viewed while viewing of a Demand Note.

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ACES USER MANUAL CE DISPUTE RESOLUTION3.2.4 Approval FlowThere is no approval flow for viewing of a Demand Note.

3.2.5 Operating Instructions

Figure - 35: View Demand Note Screen If the User wishes to click on the Print Button, it would allow the user to take the print of the screen. If the User wishes to click on the Close Button, it would result in the Closing of the current window user be would be redirected to the home page.

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ACES USER MANUAL CE DISPUTE RESOLUTION3.2.6 Button DescriptionsClose: The close button will close the View Demand Note form and take the user back to the home page screen. Print: This allows the user to take print out of the View Demand Note form.

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ACES USER MANUAL CE DISPUTE RESOLUTION

3.3 Reply to a Demand Note3.3.1 DescriptionThe user (SP on the behalf of assessee) or Assessee himself can reply to the demand note with the help of these screens.

3.3.2 Navigational PathFirst the User (SP)/Assessee have to follow the process 2.3 to view a case portfolio. After the user views the particular case portfolio, user is already entered inside a case. Here the menu items will change; user will find a different set of menu items. The navigation path for the Reply to a Demand Note form is: Department DSR Demand Note Reply

Figure - 36: Navigation on the DSR Menu for Reply to a Demand Note

3.3.3 AttachmentsThe