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LISHWIFI REMOTE CONNECTION CRADLE

ACCWIFI1Version 1.0

USER’S GUIDE

Safety Precautions

•Adult assembly is required. Keep small parts away from children when assembling.

•This product is not a toy. Do not allow children or infants to play with it.

•Keep the cords out of reach from children and infants.

•Only use the chargers and power adapters provided. Do not use other chargers or power adapters as this may damage the device and battery pack.

•Do not cover the product with a towel or blanket.

•Do not use the product near water.•Do not install the product near a heat

source.•Do not touch the plug contacts with sharp or

metal objects.•Keep this user’s guide for future reference.

To Avoid Injury to Children & Infants:

•MAKE SURE to keep the product and all cables at least 3ft / 1m away from cribs and out of reach of your child.

3ft / 1m

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Table of Contents:Product Includes ..............................2Cradle Overview .............................2Supported Mobile Devices ...............3When the Handheld Monitor is Docked in the Cradle .......................3Getting Started ...............................4iPhone®/iPad® Ethernet Setup ........5iPhone®/iPad® WiFi Setup ..............6Using the iPhone®/iPad® App ........8

Live View ............................................... 8

Zooming in Live View .............................. 8

Viewing and Sharing Snapshots ................ 9

Changing the Cradle Password ............... 10

Changing the Video Quality ................... 11

Android Ethernet Setup .................12Android Wi-Fi Setup ......................14Using the Android App ..................17

Live View ............................................. 17

Zooming in Live View ............................ 17

Viewing and Sharing Snapshots .............. 18

Changing the Cradle Password ............... 19

Changing the Video Quality ................... 20

Technical Specifications .................22Cradle ................................................. 22

Troubleshooting ............................23Need Help? ...................................24

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Product Includes

x1

WiFi Charging Cradle Ethernet Cable

x1

Cradle Overview

Charging/network connector

Stand-up guides

Handheld monitor and camera(s) may be sold separately, depending on product configuration.

Antenna

Ethernet PortService Only Power Port

Power Adapter

x1

Reset button

QR Code

UID Code

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Supported Mobile Devices

• iPhone®/iPad®: iOS v.5.1 and above.•Android™: Android™ v.2.2 and above.

When the Handheld Monitor is Docked in the CradleWhen the handheld monitor is docked in the cradle, the battery charges. After completing setup, you may connect to it using a smartphone or tablet at any time.

When no one is connected remotely using a smartphone or tablet, you may use all monitor functions except:•The handheld monitor cannot be turned off.•AV output to a TV is disabled.

When someone is connected to the cameras using a smartphone or tablet, you will not be able to use the buttons or menus on the handheld monitor. An icon appears on the handheld monitor when someone is connected using the apps.

If Manual Recording is in progress when someone connects remotely, the recording will be stopped and it does not resume when they disconnect.

If Auto Recording (LW3400 Series only) is in progress, recording is stopped when someone connects remotely. When that person disconnects, recording will resume the next time motion is detected.

If Schedule Recording (LW3400 Series only) is in progress, recording is stopped when someone connects remotely. When that person disconnects, recording will resume for the remainder of the schedule.

While viewing on a smartphone or tablet, you may press to take a snapshot of the camera if you wish to record an event.

For the latest compatibility list, visit www.lorextechnology.com.

NOTE: A minimum upload speed of 512Kbps is required. An upload speed of 1Mbps or higher is recommended for best performance.NOTE: Up to 3 users can be connected to the cradle at the same time.

The Lorex Care app supports:

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Getting Started

4On your smartphone or tablet, download Lorex Care for free from the App StoreSM (iPhone®/iPad®) or the Google Play Store (Android™).

1Connect the cradle power adapter to the cradle. Connect the other end to a power outlet.

2Place the monitor onto the power/network connector on the cradle. Use the stand-up guides to help place the monitor.

Power/network connector

The next steps in the setup depend if you are connecting to the cradle using an iPhone®/iPad® or Android™ device.

3Connect the cradle to your router using an Ethernet cable (included).

NOTE: Ensure the switch on the back is set to INTERNET mode. DIRECT mode is for service use only. Disconnect and reconnect the power adapter after changing to INTERNET mode.

INTERNET

For iPhone®/iPad®: go to page 5

For Android™: go to page 12

The monitor will charge when connected to the cradle. It takes 5 hours to fully charge the monitor.

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1 Touch the Lorex Care icon to launch the app.

iPhone®/iPad® Ethernet Setup

2 Enter the ID code for the cradle in one of the following ways:

Option B. Tap Add and manually enter the UID printed below the QR code on the side of the cradle. You may need to do this if your device does not have a camera (for example, 1st generation iPads).

Option A. Tap QRCode and scan the QR code on the side of the cradle using your device’s camera.

Option C. If your device is on the same network as the cradle, it will detect the cradle UID. Tap the UID to enter.

3

B A

C

Enter a name for your system

Enter the default password 000000

4 Tap Save

••••••

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5The system will show up in your Device List with an Online status.

Select your system to connect

The app will connect to your monitor and stream live video from your cameras.

To connect the cradle to your Wi-Fi network, see below.

iPhone®/iPad® WiFi Setup

1 Open the Device List screen in Lorex Care. Press Back if you are currently connected to a camera.

2

Tap next to the Wi-Fi cradle

3

Tap Advanced Setting

4

Tap WiFi

NOTE: For best performance, it is recommended to place the cradle somewhere with good signal strength from your router.NOTE: If your network name (SSID) contains a space, you must change it to omit any spaces. Check your router’s user guide for details on how to change the network name.

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Enter the password for your Wi-Fi network

••••••

Tap Join

7 Press 3 times to return to the Device List.

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Tap the monitor to connect

8 Remove the Ethernet cable from the cradle.

Congratulations! You have successfully connected the cradle to your Wi-Fi network. You can now place the cradle in any location with good signal to your Wi-Fi network.

NOTE: The Wi-Fi cradle must be connected to power and the monitor must be on the cradle to connect to the system on your phone or tablet.

Select your Wi-Fi network

5 The cradle will scan for available Wi-Fi networks.

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Using the iPhone®/iPad® AppLive ViewYou can view your camera in either portrait or landscape mode.

View/share snapshotsTake snapshot

Mute audio

Listen to camera

Return to Device List

Select channel

Pinch open to zoom in

Zooming in Live View

NOTE: The controls above are only shown in portrait mode.

When zoomed in, press and drag to move the zoom areaP/T camera only: When zoomed all the way out, press and drag to control the camera.

You can zoom in on the video in landscape or portrait mode.

Pinch close to zoom out

Touch Gesture icons are attributed to the Wikimedia Foundation according to the Creative Commons Licence

NOTE: There may be a delay of a few seconds when controlling the P/T camera.

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2

Tap to open snapshot

1

To share snapshots:

Then tap Share

Viewing and Sharing SnapshotsYou can take snapshots of live video from your cameras by pressing . You can view or share snapshots using the app.

To view snapshots:

1

Tap

In live view, tap to view snapshots

2

Tap to save snapshot to Photos

Tap to email snapshotOR

NOTE: Your email settings must be configured to share the snapshot using email. See the User Guide for your iPhone®/iPad® for details.

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Changing the Cradle PasswordThe default password is 000000. It is recommended to create your own password to ensure that no one may access your video.To change the password:

1 Open the Device List screen in Lorex Care. Press if you are currently connected to a camera.

2

Tap next to the cradle

3

4Tap Change Password

Enter old passwordEnter new password

5

Confirm new password

Tap OK. Press two times to return to the Device List.

6

7

Tap the monitor to connect

Record your password:_______________________

TIP: If you forget your password, press and hold the Reset button on the cradle for 5 seconds, it will reset using the default 000000 password.

Tap Advanced Setting

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Changing the Video QualityThe video quality can be increased for fast Internet connections or decreased to improve the video performance.

If the video is choppy or slow, it is recommended to reduce the video quality setting.

To change the video quality:

1 Open the Device List screen in Lorex Care. Press if you are currently connected to a camera.

2

Tap next to the cradle

3

4

Tap Video Quality

Select the desired video quality

5

6 Tap three times to return to Device List.

Tap Advanced Setting

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NOTE: You may be prompted to select the app that will be used to scan the QR code. Select Google and press Always to continue.

Select Google

Press Always

1 Touch the Lorex Care icon to launch the app.

2Tap Click here to add device

Android Ethernet Setup

Option C. Tap UID and manually enter the UID printed on the side of the cradle. You may need to do this if your device does not have a camera.

Option A. Tap Scan and scan the QR code on the side of the cradle using your device’s camera.

Option B. If your device is on the same network as the cradle, tap Search. The app will detect the cradle UID. Tap the UID to enter.

Enter the ID code for the cradle in one of the following ways:

BA

C

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Enter the default password 000000Enter a name for your monitor

4

Tap OK

5

Select your device to connect

The cradle will show up in your Device List with an Online status.

The app will connect to your system and stream live video from your cameras.

To connect the cradle to your Wi-Fi network, see the next page.

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Android Wi-Fi Setup

1You must connect the cradle to the Internet using an Ethernet cable before you can connect it to your Wi-Fi network. Complete the Ethernet setup as described in “Android Ethernet Setup” on page 12.

2Open the Device List screen in Lorex Care. Press if you are currently connected to a camera.

3Tap next to the Wi-Fi cradle

4Tap Edit Device

5

NOTE: For best performance, it is recommended to place the cradle somewhere with good signal strength from your router.

Tap Advanced

NOTE: If your network name (SSID) contains a space, you must change it to omit any spaces. Check your router’s user guide for details on how to change the network name.

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The cradle scans for available Wi-Fi networks.

7

Tap

Then, select your Wi-Fi network

6

Tap Manage Wi-Fi networks

16

8

Enter your Wi-Fi network’s password

Tap OK

The cradle will connect to your Wi-Fi network. Once connected, it will say Connected below the network name.

Connected

9 Tap OK twice to return to the Device List.

10 Remove the Ethernet cable from the cradle.

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Congratulations! You have successfully connected the cradle to your Wi-Fi network. You can now place the cradle in any location with good signal to your Wi-Fi network.

NOTE: The Wi-Fi cradle must be connected to power and the monitor must be on the cradle to connect to the camera on your phone or tablet.

Tap to connect to the cradle

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Using the Android AppLive ViewYou can view your camera in either portrait or landscape mode.

Pinch open to zoom in

Zooming in Live View

When zoomed in, press and drag to move the zoom areaP/T camera only: When zoomed all the way out, press and drag to control the camera.

You can zoom in on the video in landscape or portrait mode.

Pinch close to zoom out

Touch Gesture icons are attributed to the Wikimedia Foundation according to the Creative Commons Licence

Take snapshot

View/share snapshots

Mute audio

Exit live view Listen to camera

Change channel

NOTE: There may be a delay of a few seconds when controlling the P/T camera.

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2

Tap to open snapshot

1

To share snapshots:

Then tap Share

Viewing and Sharing Snapshots

You can take snapshots of live video from your cameras by pressing . You can view or share snapshots using the app.

Snapshots are saved in .jpg format. They are saved to the /DCIM/LorexCare folder on your device’s memory.

To view snapshots:

1

Tap

In live view, tap to view snapshots

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2

Select the app you would like to share the snapshot with and use the app to share the file

Lorex does not provide support for apps not published by Lorex.

Changing the Cradle PasswordThe default password is 000000. It is recommended to create your own password to ensure that no one may access your video.

To change the password:

1 Open the Device List screen in Lorex Care. Press if you are currently connected to a camera.

2Tap next to the Wi-Fi cradle

3 Tap Edit Device

Tap Advanced

4

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5

Tap Change Password

6

Enter old password

Enter new password

Confirm new password

Tap OK

7 Tap OK twice to return to Device List.

8Select your system to connect

Changing the Video QualityThe video quality can be increased for fast Internet connections or decreased to improve the video performance.

If the video is choppy or slow, it is recommended to reduce the video quality setting.

To change the video quality:

1 Open the Device List screen in Lorex Care. Press if you are currently connected to a camera.

2Tap next to the cradle

Record your password:_______________________

TIP: If you forget your password, press and hold the Reset button on the cradle for 5 seconds, it will reset using the default 000000 password.

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3Tap Edit Device

Tap, then select the desired video quality

5

Tap OK

Tap OK to return to Device List.6

4

Tap Advanced

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Technical SpecificationsCradleCompatible Lorex Products

CARE ‘N’ SHARE SeriesLW3400 Series

Wi-Fi IEEE 802.11 b / g / n

Wi-Fi Encryption WEP / WPA / WPA2 / WPA2 PSK

Wi-Fi Frequency 2.4GHz

Ethernet 10/100M Ethernet port

DHCP DHCP Client / Server

Mobile Apps iOS (v. 5.1 and higher) Android™ (v. 2.2 and higher)

Power Adapter 5.0V DC 1500mA

Weight 0.2lbs / 0.1kg

Operation Temperature

32 ~ 104°F / 0 ~ 40°C

3.2in 82mm

3.5in 88mm

2.6in 65mm

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TroubleshootingProblem Solution

Cannot connect to the monitor on my smartphone or tablet

• Monitor is not placed on the cradle. The monitor must be on the cradle to enable remote connectivity.

• Make sure the cradle is connected to power using the cradle power adapter. The cradle cannot use the power adapter for the monitor or cameras.

• Ethernet cable not connected or Wi-Fi network not set up. Connect an Ethernet cable to the cradle and connect the other end to your router. For details, see “iPhone®/iPad® Ethernet Setup” on page 5 or “Android Ethernet Setup” on page 12.

• Ensure the switch on the back of the cradle is set to INTERNET mode. DIRECT mode is for service use only. Disconnect and reconnect the power adapter after switching to INTERNET mode.

I have forgotten the password to the cradle

• The default password is 000000.

• Press and hold the Reset button on the cradle with a paper clip or other thin object for 5 seconds to reset the cradle to the default password, 000000. You will need to re-enter your Wi-Fi network in the cradle, as this will cause the cradle to forget any configured Wi-Fi networks.

Cannot connect the cradle to my Wi-Fi network

• Double-check the password for your Wi-Fi network.

• Make sure the cradle is in range of your router.

• If there are any spaces in your network name (SSID), you must change your network name to omit any spaces.

I do not see Live Video controls on the screen in the iPhone®/iPad® app

• Controls are only shown when the device is held in portrait mode.

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Product Support is available 24/7 including product information, user guides, quick start guides, and FAQ’s at www.lorextechnology.com/support

Need Help?

Problem Solution

The video is slow or choppy

• This can occur if the Internet connection to the cradle is slow. Turn down the Video Quality settings to improve the performance.

• Please note that an upload speed of 512Kbps is required, and an upload speed of 1Mbps is recommended for best performance.

• Cradle is out of range of the Wi-Fi router. Move the cradle closer to the Wi-Fi router or connect the cradle to the router with an Ethernet cable.

Cannot access handheld monitor menu or buttons

• You cannot access controls on the monitor while users are connected using the apps.

Handheld monitor screen is frozen after removing from the cradle

• Press the Reset button on the back of the handheld monitor with a paper clip or other thin object to reboot. Settings and saved files are unaffected.

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CLEANINGClean the monitor and camera with a slightly damp cloth or an anti-static cloth. Never use cleaning agents or abrasive solvents.

• Do not clean any part of the product with cleaners with thinners or other solvents and chemicals. This may cause permanent damage to the product, which is not covered by the Warranty. When necessary, clean it with a damp cloth.

• Keep your product away from hot, humid areas or strong sunlight, and do not get it wet.

Every effort has been made to ensure high standards of reliability for your product. However, if something does go wrong, please do not try to repair it yourself. Contact Customer Service for assistance.

DISPOSAL OF THE DEVICEAt the end of the product life cycle, you should not dispose of this product with normal household waste, but take the product to a collection point for the recycling of electrical and electronic equipment. The symbol on the product, user’s guide, and/or box indicates this.

Some of the product materials can be re-used if you take them to a recycling point. By reusing some parts or raw materials from used products you make an important contribution to the protection of the environment.

Please contact your local authorities in case you need more information on the collection points in your area. Dispose of the battery pack in an environmentally-friendly manner according to your local regulations.

NOTICESWARNING: Any changes or modifications not expressly approved by the grantee of this device could void the user’s authority to operate the device.

FCC NOTICE

This equipment has been certified and found to comply with the limits regulated by the FCC part 15, subpart C. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.

However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception (which can be determined by turning the equipment on and off), the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.• Increase the separation between the equipment and receiver.• Connect the equipment into an outlet on a circuit different from that to

which the receiver is connected.• Consult the dealer or an experienced radio or television technician for

assistance.

CAUTION: To maintain compliance with the FCC’s RF exposure guidelines, place the cradle at least 20cm (7.87in) from nearby persons.

CANADA/IC NOTICE

This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.

USER’S GUIDEACCWIFI1 Version 1.0

Copyright © Lorex Technology Inc. 2013

www.lorextechnology.com