Accounts Receivable - Jaga

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    1

    Oracle Receivables 11i

    Presenter :Jagadesan.S

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    2

    Release, Reference

    Revision # Date Author Changes

    Version1.0 25th June 2002 Kailash N T None

    Version 1 24th June 2003 N Bharath Kumar TCA added

    Revision History

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    3

    Objectives

    Training Objective Overview on Receivables module

    Overview on Customers,Transactions and Receipts

    Briefing on the Setup

    Audience Prerequisites if Any

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    Agenda

    Customer Model and Features(incl TCA) Entering and processing invoice

    information

    Processing Overview

    Invoice components AutoInvoice process

    Receipt entry methods

    Receipt process

    Payment application process Overview of the collection process

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    Agenda

    Customer Model and Features

    Entering and processing invoiceinformation

    Processing Overview

    Invoice components

    AutoInvoice process

    Receipt entry methods

    Receipt process

    Payment application process

    Overview of the collection

    process

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    Integration

    Oracle Receivables can create invoices from thefollowing Oracle applications:

    Oracle Order Management

    Oracle Projects

    Oracle ServiceOracle Property Manager

    Oracle Receivables can create invoices from thefollowing non-Oracle applications:

    Legacy system (for transaction history)

    Non-Oracle billing applications

    Non-Oracle order entry applications

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    Customer Model and Features

    Customer Creation flow

    Profile Classes

    Entering Customer Information

    Customer Relationships

    Merging Customers

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    Customer Model and Features

    ManagingCustomers

    Assign

    customers toprofile classes

    Review customerinformation

    Create customer

    profile classes

    Create customerrelationships

    Eliminate duplicateinformation

    Enter customer

    information

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    New Customer Model

    Customer Model Tables(store Customers, Addresses, Bank Accounts, etc.)

    CustomerForm

    customerinterface

    customermerge

    ARCustomer

    Master

    Receivables Order Entry Projects

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    Specific Features of Customer Management

    Customer form: Searches existing customersand the organization or person customerregistry before allowing you to enter a newcustomer

    Customer mergeMerges customer accounts

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    Integrating Customer Information

    OracleOrder Management

    OracleReceivables

    CustomerInformation

    Oracle CRM suite

    Oracle ProjectsSharedwith

    Owned by

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    Profile Classes

    You can use profile classes to describe andgroup customers with similar financial

    characteristics Use profile classes to enter new customers

    quickly and consistently

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    Customer Profile Class Characteristics

    Credit check Collector Payment application Dunning letters Finance charges

    Invoices andStatements

    Invoice lineand tax printing

    Statement cycle Consolidated

    invoices

    Credit/collections Paymentpromptness

    Payment terms Discounts Grace days

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    Managing Customer Profiles

    When you establish a customer, the customerprocessing function assigns it to the default

    (seeded) customer profile class. If you want to assign the customer to a

    different profile class, select it from the list ofvalues before you save your work.

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    Enter Customer Information

    You can use all of the following methods toenter customer information, for example,addresses, phone numbers, contact names, andbusiness purpose:

    Standard

    QuickInterface

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    Customer Entry Methods

    Standardcustomer entry

    Enter completedetails

    Quick customerentry

    Enter limitedinformation

    Customerinterface

    Import fromother systems

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    Customer Addresses

    Allow multiple organization or personcustomers can do business at one location.

    Are global (not specific to operating units).

    Allow you to perform address validation usingVertex or TaxWare information.

    Have flexible address formatting with seededand custom formats.

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    Customer Address

    Each addresses can have multiple businesspurposes.

    Ship To site

    Bill to site

    Bill To site

    Statements

    Dunning

    Legal

    Ship To site

    Marketing

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    Multiple Sites and Business Purposes: Centralized

    Example

    ABC, Inc. is completely centralized, and itsheadquarters handles all payment procedures.

    Washington D.C.Ship To

    ChicagoShip To

    ParisShip To

    New YorkHeadquarters

    Bill ToStatements

    Dunning

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    Multiple Sites and Business Purposes: De-Centralized

    Example

    XYZ, Inc. is completely decentralized, and each sitehandles its own payment procedures.

    New YorkHeadquarters

    Ship toBill to

    StatementsDunning

    ParisShip ToBill To

    StatementsDunning

    Washington D.C.Ship ToBill To

    StatementsDunning

    ChicagoShip ToBill To

    StatementsDunning

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    Interface Customer Entry

    TemporaryInterface Tables

    Oracle Receivables CustomerTables

    Correct errorswith SQL*Plus

    Customer InterfaceExecution Report

    ExternalDatabases

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    Using Quick Customer Entry

    Customer

    Profileclass

    Telephonenumbers Addresses

    PaymentmethodBank

    accounts

    Contacts

    Relationships

    Businesspurpose

    MarketingClassification

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    Using Standard Customer Entry

    Addresses

    Profileclass

    Telephonenumbers

    Bankaccounts

    Paymentmethod

    Businesspurpose

    Contacts Characteristics

    Customer

    Details

    Accounting

    Order Managementinformation

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    Differences between Standard and Quick customer entry

    The primary difference between the standard andquick methods is that the quick method allowsyou to assign business purposes simply andquickly to a single address.

    Other differences underline the limitations ofquick customer entry:

    Bill to and Ship to cannot be linked to eachother.

    Business purposes cannot be identified asPrimary, or default.

    Location names cannot be assigned to anaddress.

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    Merge Customers

    Merge customers to:

    Eliminate incorrect data and duplicate

    information Consolidate account site data

    Reflect customer account changes due tobusiness consolidation

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    Merging Incorrect Data

    Invoice 523Invoice 201

    White Place, Invoices 201 and 523

    White Place White Corp

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    Merging Site Data

    Invoice 951Invoice 234

    Rome Invoices 234 and 951

    Milan Rome

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    Merging Customer Data

    Invoice 654Invoice 753

    Blanc SA Invoices 753 and 654

    Blanc SA White Corp

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    Agenda

    Customer Model and Features

    Entering and processing invoice information Processing Overview

    Invoice components

    AutoInvoice process

    Receipt entry methods

    Receipt process

    Payment application process

    Overview of AutoLockbox

    Overview of the collection process

    Overview

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    Overview

    Entering and processing invoice information

    With transactions, you can:

    Enter invoices manually or import invoicesby using AutoInvoice

    Set up different accounting options toderive the GL accounts

    Set up Oracle Receivables to calculate tax

    Correct invoices by creating credit memos,

    debit memos, and adjustments Review and print transactions

    Generate and send customer statements

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    Using Transaction Windows

    You can enter or query transactions from any

    source by using the Transactions window orthe Transactions Summary window.

    You can also perform certain activities from theTransactions Summary window. This window

    is also known as a workbench.

    Entering and processing invoice information

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    Entering Manual Transactions

    Using manual transactions, you can enter:

    All required information

    Text that will appear on the invoice

    Comments for internal use only that will notappear on the invoice

    An inventory item, standard line, or free formdescription

    Entering and processing invoice information

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    Process Overview

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    Process Overview

    Create Profile

    Classes

    EnterCustomers

    CreateInvoices

    PrintInvoices

    Send toCustomers

    UseiReceivables

    Receipts Collections

    Process Overview

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    Process Overview

    Importtransactions

    Createmanual

    transactions

    Calculatetaxes,create

    GL accounts,

    updatecustomerbalances

    Print

    invoices

    Process Overview

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    Process Overview

    Enter receipt

    Deposit Guarantee Standard invoice

    Copy

    Correct invoice OverinvoiceInvalid

    transactionUnderinvoice

    Process and printVoid

    Generate statement Interface to Oracle General Ledger

    Print and send invoice to customer

    Delete

    Invoice components

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    Required Transaction Information

    Date

    Source

    Class Type

    GL Date

    Bill To Terms

    Remit To

    Invoice components

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    Transaction Classes

    Class

    Invoice

    Credit Memo

    Debit Memo

    Chargeback

    Description

    Bill customers for products or services

    Credit customers (On-account credits do

    not refer to specific invoices.)

    Bill customers for products or servicesthat were not included on the originalinvoice

    Adjust the remaining balance of an existing

    debit item to zero, and create a new debititem to bill customer for unpaid balance oforiginal invoice.

    Invoice components

    I i t

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    Transaction Classes

    Class

    Deposit

    Guarantee

    Description

    Bill customers for contractual agreements

    A contractual agreement that is referenced byinvoices (Bill customers for the items on theinvoice, not the guarantee.)

    Invoice components

    I i

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    Transactions Windows

    Freight

    Accounting

    Tax

    Adjustments

    Installments

    Lines

    Balances

    SalesCredits

    Transaction

    Sales CreditsFreight

    TaxAccounting

    Invoice components

    I i t

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    About Transaction Types

    You must set up transaction types before youcan enter invoices

    Transaction types can be used to set defaultsand can control certain activities for atransaction

    For each transaction type, you can only select

    one of six transaction classes

    Invoice components

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    Using Transaction Types

    Transaction types determine:

    The transaction class If the transaction can be posted to the GL

    If the transaction is an open receivable

    If tax can be calculated If freight can be entered

    Invoice components

    I i t

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    Transaction Sources

    Control transaction batching and numbering,

    and specify default transaction type

    Select validation options for importedtransactions

    Assign batch sources to invoices, debit memos,commitments, credit memos, and on-accountcredits

    Invoice components

    Entering and processing invoice information

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    Enhanced Drilldown from GL

    Drill down to completereceivables transactions

    Drill down from JournalEntry and Inquiry windows

    View subledger accounting entry

    GL account inquiry

    View Accountinglines

    Balance

    JE lines View JEEnter JE

    AP

    PO

    AR

    Assets

    Inventory

    Projects

    WIP

    View subledgertransactions

    T-accountsSummaryactivity

    Entering and processing invoice information

    Entering and processing invoice information

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    Creating Invoices with Rules

    Advance orarrears

    01.100.200.4500.000.000001.110.220.4550.000.000001.220.220.4700.000.0000

    Accounting rule

    Invoicing rule

    AutoAccountin

    Invoice Revenuerecognition

    program

    Journalentry

    Journalentry

    Fixed orvariable

    Entering and processing invoice information

    Auto Invoice

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    About AutoInvoice

    With AutoInvoice, you can:

    Import large numbers of transactions for

    seamless integration from Oracle or non-Oraclesystems

    Invoices

    Credit memos

    Debit memos Calculate taxes for the imported transactions,

    or pass the tax through the tables

    Correct errors easily online

    Auto Invoice

    Auto Invoice

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    AutoAccounting Overview

    Oracle Receivables provides flexible setup foryour transaction accounting by usingAutoAccouting.

    You determine the values that OracleReceivables uses to build the accounting

    flexfield by selecting a pointer for eachsegment of your accounting flexfield.

    Auto Invoice

    AutoInvoice Process

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    Error lines

    Validlines

    View and correctinvalid records

    AutoInvoiceinterface

    tables

    OracleReceivablestransaction

    tables

    Non Oracledata

    SQLloader

    Oracledata

    InterfaceProgram

    Auto Invoice

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    Using AutoAccounting

    When you set up AutoAccounting, you definewhere Oracle Receivables should derive the

    value for each segment. Values can be eitherconstant, or be defined by tables. Thesedeterminations occur during AutoAccountingsetup.

    Auto Invoice

    Auto Invoice

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    Using AutoAccountingInvoice

    Salesperson = Joe AdamsTransaction Type = Invoice1. Wrist Pad 2 @ 1,000

    Revenue Account = 01-100-4505-201

    Account Type = RevenueSegment Constant Value Table NameCO 01CC SalesrepsAccount Trans. Types

    Product Standard Line

    Salesperson = Joe Adams

    Revenue Account = 02-100-4000-000

    Transaction Type = InvoiceRevenue Account = 02-000-4505-100

    Standard Line = Wrist PadRevenue Account = 02-000-4101-201

    Auto Invoice

    Agenda

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    Agenda

    Customer Model and Features

    Entering and processing invoice information Processing Overview

    Invoice components

    AutoInvoice process

    Receipt entry methods

    Receipt process

    Payment application process Overview of the collection process

    Overview of Receipts

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    Enter receipt

    Apply tocustomer

    account orinvoice

    Update

    customerbalance

    Clear

    receipt

    Reconcile

    bankstatement

    Overview of Receipts

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    Receipts

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    Receipt Features

    With receipts, you can:

    Select different receipt entry methods

    Enter cross currency receipts

    Enter multiple bank accounts

    Accept credit cards as payment

    p

    Receipts

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    Receipt Types

    Cash receipts record receipts from customers topay for past or future debit items.

    Miscellaneous receipts record receipts notrelated to the organizations usual transactionactivity, such as interest charges or other fees.

    Receipts

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    Receipt Entry Methods

    Manualreceipts QuickCashreceipts Automaticreceipts

    Cash

    AutoLockbox

    Credit card receipts

    Bills of exchange

    Direct debits

    Cash

    Miscellaneous

    Receipts are entered in one of three ways:

    Receipts

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    Manual Receipts

    Manual receipts can be cash or miscellaneousreceipts.

    Manual receipts can be entered individually orin a batch.

    The customer balance is updated when thereceipt is saved.

    Receipts

    Receipts

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    Entering Manual Receipts

    Enter

    Miscellaneous receipts

    Remit

    Reconcile

    Reverse

    Cash receipts

    Enter & apply

    Remit

    Reconcile

    Reverse

    Adjustment Chargeback

    Reapply

    Receipts

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    QuickCash Receipts

    You can enter receipts manually or usingAutoLockbox.

    QuickCash receipts must be entered in a batch.

    The customer balance is updated when the

    batch is posted. You can simplify the receipt application

    process using AutoCash rule sets.

    Receipts

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    Receipt Statuses

    Applied

    On-account

    Unapplied amount

    Unidentified

    Reversed

    Receipts

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    Receipt Statuses

    $100applied

    $100unapplied,

    unidentifiedcustomer

    Customerpays $100

    $80 invoice

    $100 invoice

    $20unapplied

    $100on-account,no invoice

    $80applied

    Receipts

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    Receipt Batch Statuses

    Description

    Creating a new batch. The status of the newbatch changes to Out of Balance, Open, orClosed when receipts are committed for the firsttime.

    Actual count and amount of receipts do notmatch the control count and amount.

    Actual count and amount match the control countand amount, but the batch includes unapplied orunidentified receipts.

    Actual count and amount match the control countand amount. All receipts have been identified andapplied to invoices or applied on account.

    Status

    New

    Out of Balance

    Open

    Closed

    Receipts

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    Receipt Classes

    Determine how Oracle Receivables processesreceipts:

    Entry methodRemittance

    Clearing

    Define which payment methods to use

    Payment Methods

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    Payment methods determine the automaticreceipt attributes.

    Payment methods are associated with a singlereceipt class.

    Payment methods can be associated with morethan one bank account.

    Each bank account determines the GL accounts

    for a receipt.

    Relationship of Receipt Class, PaymentMethod, and Bank Account

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    Method, and Bank Account

    Receipt class

    Payment method

    Bank account

    GL account

    Payment method

    Bank account

    GL account

    Receipts

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    Entering Receipts

    You can enter receipts using manual,automatic, or QuickCash methods

    You can record the following:

    Receipt number

    Receipt type

    Receipt date

    GL datePayment method

    Customer name

    Receipts

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    Applying Receipts

    Apply the receipt to open debit items to reducethe outstanding balance.

    Use either the Application or the Mass Apply

    window to apply receipts. Create adjustments or chargebacks to handle

    short payments.

    Receipts can be applied to invoices in othercurrencies.

    You can apply earned and unearned discountsto debit items.

    Receipts

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    Mass Apply

    Applies one receipt to several invoice items

    Can apply receipts manually or automatically

    Can apply one receipt to several specificinvoices or a range of invoices

    Can apply only receipts that are identified witha customer

    Receipts

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    Creating Chargebacks

    You can create chargebacks only during theapplication process.

    A chargeback decreases the balance due on apartially paid invoice and creates a new debit

    item.

    A chargeback reduces the balance of theinvoice to zero by creating an automaticadjustment.

    A chargeback creates a new debit item withtransaction type Chargeback for the balance ofthe old debit item.

    Receipts

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    Creating Adjustments

    You create adjustments in the Applicationswindow.

    You can adjust the balance of the transaction towhich the receipt is being applied.

    The adjustment approval process is the same asentering an adjustment in the TransactionSummary window.

    Receipts

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    Remittances

    Group the receipts that are remitted to thesame bank with the same receipt class.

    Remittances are similar to bank deposit tickets.

    You can initiate payments from yourcustomers.

    Remitting and Clearing Receipts

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    Oracle Receivables

    Bank sendsstatement

    Clear receipts

    Submitremittance

    Oracle CashManagement

    Reconcile remittancesand receipts

    Bank

    Reports

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    List of Important reports

    Kindly Refer to page 1376 to1381 of the Receivables 11i

    user guide for the list ofstandard reports

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    Thank You !!!!!!!!

    Thank You !!!!!!!!

    Thank You !!!!!!!!

    Thank You !!!!!!!!

    Additional Information

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    Known Bug List if any

    Important Knowledge base sources (May becommon to all )