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Accident Investigation Slide 1 The Basics of Accident Investigation

Accident InvestigationSlide 1 The Basics of Accident Investigation

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Accident Investigation Slide 1

The Basics of Accident Investigation

Accident Investigation Slide 2

Professional Disclaimer

By no means am I a professional accident investigator…

But I did stay at a Holiday Inn Express last night!

Introduction

Accident Investigation Slide 3

Why do we need Accident Investigations?

To prevent future accidents.

To avoid spending money on accidents in the future.

To comply with the law and determine the total cost of an accident

Introduction

Accident Investigation Slide 4

Why do we need Accident/Incident Investigations?

Introduction

Accident Investigation Slide 5

PRE-ACCIDENT PLANNING

Formal written accident investigation policy

Emergency response plan and training

Accident investigation training

Accident investigation kit

Program Evaluation

Accident Investigation Slide 6

Typical Accident Investigation Kit

Barricade Tape Cones Tape Measure Flashlight Evidence Tags Evidence Bags Tweezers Gloves (latex and work) PPE Binoculars

Camera Graph Paper Witness statement forms Notepad and clipboard Analytical technique

forms Copy of the accident

investigation policy

Program Evaluation

Accident Investigation Slide 7

Decisions to be made before an Accident Investigation

Determine the level of accident

Decide who will investigate

How much time will be allotted to investigate

Determine if outside resources will be needed

Program Evaluation

Accident Investigation Slide 8

WHAT IS ACCIDENT INVESTIGATION?

4 step Process to determine the underlying causes of accidents 1. Analyzing the facts 2. Developing an accident sequence 3. Finding the causes 4. Recommending corrective actions

Causal information used to identify and take preventive action

Introduction

Accident Investigation Slide 9

INVESTIGATIVE TECHNIQUES

Preservation of evidence

Types of evidence

Gathering evidence

When to stop collecting evidence

Gathering Evidence

Accident Investigation Slide 10

Preservation of Evidence

Cordon off the area Photograph the scene Interview emergency response personnel as

soon as possible Assess the evidence Draw a picture or diagram of the scene

Gathering Evidence

Accident Investigation Slide 11

Types of Evidence

Photographic

People

Physical

Paper

Gathering Evidence

Accident Investigation Slide 12

Gathering EvidencePhotographic Evidence

Take photos of the “Big Picture”

Include a reference object

Keep a photo log Keep back-up copies in

safe place

Gathering Evidence

Accident Investigation Slide 13

INTERVIEWING TIPSPeople Evidence

Choose site carefully. Put the person at ease, explain purpose. Fact-finding process, don’t assess blame. Ask open-ended questions. Take notes. Ask for their opinion. Get contact information.

Gathering Evidence

Accident Investigation Slide 14

Gathering EvidencePhysical Evidence

Take universal precautions

Examine equipment, tools, debris, etc…

Note defects

Gathering Evidence

Accident Investigation Slide 15

Gathering EvidencePaper Evidence

Policies Procedures Training records Equipment maintenance records Accident records

Gathering Evidence

Accident Investigation Slide 16

Charting

Sequence of events: Establishment of

timelines and or charts provides:

The recording of events and conditions in a visual manor.

Validation and verification of facts.

Identification of multiple causes.

Elimination of memorization.

Analyzing Data & Determining Causes

Accident Investigation Slide 17

Charting Tips

Fill the chart with information

Make room for your chart

Keep the notes sticky Leave some expansion

room Use computer charts

Analyzing Data & Determining Causes

Accident Investigation Slide 18

DETERMINING CAUSES

The root cause is the most fundamental and direct cause of an accident or incident

There may be one or more contributory causes, in addition to the root cause

Accident Investigation is ineffective unless all causes are determined and corrected

Analyzing Data & Determining Causes

Accident Investigation Slide 19

CATEGORIES OF ROOT CAUSES

Can be classified as:

Workplace Factors - Largely a function of Management Practices

Employee Factors - Largely a function of Employee Behavior

Analyzing Data & Determining Causes

Accident Investigation Slide 20

The Analytical Process

The five whys?

The why staircase

Analyzing Data & Determining Causes

Accident Investigation Slide 21

The Five Whys?

Investigator: John, why did the pipe fall on your foot?

John: I dropped it. Investigator: Why did you drop it? John: It slipped out of my hand. Investigator: Why did it slip? John: It was wet. Investigator: Why was it wet? John: It rained earlier today.

Analyzing Data & Determining Causes

Accident Investigation Slide 22

The Why Staircase?

“Accident” Why? WHY? WHY? WHY? WHY? “Solution”

Analyzing Data & Determining Causes

Accident Investigation Slide 23

Analytical Techniques

Event and Causal Factor Analysis

Root Cause Analysis

Change Analysis

Analytical Trees

Barrier Analysis

Analyzing Data & Determining Causes

Accident Investigation Slide 24

CORRECTIVE ACTIONS

Once the cause(s) are determined, corrective actions must be developed and implemented.

Must directly address each cause identified. Consider short term CA’s if permanent CA’s

are not readily available. Reference the “Control Hit List” to make sure

that the “best” corrective actions are used.

Corrective Actions & Reporting

Accident Investigation Slide 25

THE CONTROL HIT LIST

1. Eliminate the Hazard

2. Substitute a less hazardous material

3. Use Engineering Controls

4. Use Administrative Controls

5. Personal Protective Equipment (PPE)

6. Training of Employees

Corrective Actions & Reporting

Accident Investigation Slide 26

Accident Reports

Method of communicating A/I results to others.

Severity and scope of accident dictates which report to use. Accident Logs

Accident Form

Accident Report

Corrective Actions & Reporting

Accident Investigation Slide 27

Accident Reports

Should include but not limited to: IntroductionMethodologySequence of EventsFacts and AnalysisCausal FactorsCorrective ActionsConclusion and Summary

Corrective Actions & Reporting

Accident Investigation Slide 28

Review of a Detailed Accident Investigation Report

GROUP DISCUSSION

&

BREAK OUT SESSION

Accident Investigation Slide 29

References

Oakley, Jeffrey S. Accident Investigation Techniques. The American Society of Safety Engineers: Des Plaines, Illinois, 2003.

Cianbro The Constructors. Yankee Rowe Decommissioning Project. 1997

Rooney, James J., and Vanden Heuvel, Lee N. Root Cause Analysis For Beginners. Quality Progress, July 2004.