Accident and Incident Management

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    HEALTH & SAFETY MANAGEMENT MODEL

    (HSG-65)

    PLAN

    DO

    CHECK

    ACT

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    OBJECTIVE:

    Explain the H&S management model called HSG-65

    Successful Health & Safety Management

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    WHAT IS HSGE-65?

    HSG-65 Successful Health & Safety Management is aguidance (H&S management model), developed by HSE

    (Health & Safety Executive) - UK.

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    HSG-65 (Brief):

    Policy

    Organizing

    Implementing&Operation

    MeasuringPerformance

    ReviewingPerformance

    Auditing

    F

    eedbackloopforcontinualimprovement

    Commitment/compliance/improvement/signed byMD

    All responsibilities to be identified

    Risk assessments, OT/LR, Opr. procedures

    (inspection, training & emergencies )

    Active (inspections) + Reactive (Incidentsinvestigation & statistics analysis)

    Top management to check the entire system

    regularly & when required - take actions to improve

    Audit is an opportunity to assess your status/It is not about score/help top management to improve

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    POLICY:

    It is required by law (HSAWA 1974 Sec 2(3))

    The policy statement should state the company commitment to H&S,compliance as minimum - with legal requirements & continual

    improvement

    Responsibilities (H&S is a top management responsibility + employees mainduties in relation to H&S)

    Objectives of H&S to be included

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    ORGANISING:

    All H&S responsibilities should be identified (including the specific

    responsibilities like RA, First Aid & Emergency related activities.

    Consider the 4Cs:

    Competence:

    Recruitment, training and advisory support

    Control:

    Allocating responsibilities, securing commitment, instruction and supervision.

    Co-operation:

    Between individuals and groups

    Communication:

    Spoken, written and visible

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    PLANNING & IMPLEMENTATION:

    Risk Assessments (Hazards identification/Risk Evaluation/Controlmeasures)

    Identification of legal requirements applicable (compliance)

    Setting H&S objectives (converting the H&S objectives into objectives fordifferent levels)

    Develop procedures (emergency, inspection) & set standard for measuringthe H&S performance

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    MEASURING PERFORMANCE:

    Actively by inspections

    Reactively by incidents/accidents investigation & statistics analysis

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    REVIEWING PERFORMANCE & AUDIT:

    Top management should regularly review the entire H&S managementsystem as part of the continuous improvement process (the audit findings

    can be used as an input to management review)

    The role of audit is to identify weakness points so it can be fixed(improvement)

    Irregular review of the H&S management system also may be required underspecific situations (for example in case of major accident)

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    THANK YOU

    PLAN

    DO

    CHECK

    ACT

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    Slide 11

    Web-Based System

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    The home page gives you an immediate overview of compliance for each areawithin Safeguard.

    Slide12

    Safeguard Home Page

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    Slide13

    Incidents Recording

    Click on the Incidents tab to display a list of all accidents, near

    misses, occurrences of physical abuse and verbal abuse that havebeen reported.

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    Slide14

    Incidents New Records

    Multiple types of

    incident can berecorded

    Specific forms for recordingAccidents, Near Misses,Physical or Verbal Abuse

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    Slide15

    Incidents Employee Details

    Accident location dropdown list ensures data isstored at the location the

    incident happened at.

    Type of injured person drop

    down list.Click on the Search button tosearch for Employee details

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    Slide16

    Incidents Employee Details Search

    Search for employeeinformation to ensure

    accuracy and reduce time

    The selected details will betransferred to the form.

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    Slide17

    Incidents Injury Maps

    Hand Injuries the Injured body

    parts and the Foot Injuries maps to

    ensure continuity and accuracy ofdata

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    Slide18

    Incidents - Checkboxes

    PPE, Causes and theEffects selections for

    accuracy of data

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    Slide19

    Incidents Verbal and physical abuse

    The templates for accidents,

    Verbal abuse and Physical

    abuse include a section torecord information on Enforcing

    agencies involved in the incident

    There is a section on de-

    escalation techniques in thetemplates for Verbal abuse andPhysical abuse

    The template for Physical abuse

    also includes sections to record

    information on Restraints andWeapons involved in the incident

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    Slide20

    Incidents Verbal and physical abuse

    The templates for Verbal abuse and Physical abuse include a section to recordinformation on Assailants involved in the incident

    Click the Add assailant

    button to enter details

    about the assailant

    Information on eachassailant is shown on the

    incident form

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    Slide21

    Incidents - Related Documents

    Electronic documents can be attached to records

    Click on the Browse button andchoose the file that you want

    Then click on theUpload button to save

    the file in Safeguard

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    Slide22

    Incidents - Tasks

    Tasks can be created from Accident reports andfrom Investigation reports using the Related Tasks

    section

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    Slide23

    Incidents Witness Statements

    Details of Witnesses and their statements can be added from Accident reports.

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    Slide24

    Incidents RIDDOR

    Accidents reportable under RIDDOR are recorded in the RIDDOR Reporting section

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    Slide25

    Incidents RIDDOR

    F2508 Form can be created from Safeguard, complete with the details from theincident record

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    Slide26

    Options Allocating an investigation

    If an investigation is required, the incident can be allocated to a user to undertake

    an investigation.

    Select the person whowill undertake the

    investigation

    These details areautomatically added tothe task. They can be

    changed if required

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    Slide27

    Incidents - Investigations

    Complete the InvestigationReport with details of theaccident scene, and any

    machinery or equipment thatwas involved in the incident.

    The underlying root causes, andany recommended remedial

    action can be given.

    Related documents and taskscan be added.

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    Slide28

    Tasks My Tasks List

    Red = OverdueAmber = Outstanding

    Green = Complete

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    Slide29

    Tasks Task Details

    To schedule adue date for thetask click on the

    calendar icon

    Select the personfor the task to be

    allocated to

    To add notes to thetask click the Add

    Note button

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    Slide30

    Tasks Overdue tasks

    If a task becomes overdue, you will receive an email reminder andthe link to the task on the Safeguard homepage will change from blue

    to redOverdue

    tasks in Red

    Overduetasks in Red

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    Slide31

    Tasks - Calendar

    Choose to view

    a week or amonth at a time

    To view thedetails of a task,

    click on the link

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    Slide32

    Tasks Recurring tasks

    Select the taskowner/allocationand schedule the

    task

    Set the recurrencepattern for the task

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    Slide33

    Risk Assessments Risk Assessment Folder

    Click on the Risk Assessments tab to show the risk assessment folder for yourlocation.

    For each Risk Assessment, this shows the ID, Title, Rating, Type, Review Date, andStatus

    In the Status column the green ticksymbol = complete and up-to-date.The yellow exclamation mark symbol

    = incomplete and/or overdue

    Ri k A C i i k

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    Slide34

    Risk Assessments Creating a new risk assessment

    Select the type ofrisk assessment thatyou want to create

    and click the CreateAssessment button

    Each type of risk assessment has a specific purpose, andthe information that is required differs according to thepurpose.

    Ri k A t C l ti i k t

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    Slide35

    Risk Assessments Completing a risk assessment

    Click on the blue ?icon to show the

    Help text

    Ri k A t C l ti i k t

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    Slide36

    Risk Assessments Completing a risk assessment

    The hazards that youadd are listed on therisk assessment form

    The Risk rating and

    number of tasks raisedagainst the hazard are

    shown

    Click the Edit button

    to add or change thehazard information

    Risk Assessments risk rating

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    Slide37

    Risk Assessments risk rating

    The risk rating for a hazard is calculated from therisk rating responses given before control

    measures.

    Likelihood

    Severity No injuryor illness(Rating 0)

    First aid injuryor illness(Rating 1)

    Minor injuryor illness(Rating 2)

    3 day injury

    or illness(Rating 3)

    Major injuryor illness(Rating 4)

    Fatality,disabling injury,

    etc(Rating 5)

    Zero to very low (Rating 0) 0 0 0 0 0 0

    Very unlikely (Rating 1) 0 1 2 3 4 5

    Unlikely (Rating 2) 0 2 4 6 8 10

    Likely (Rating 3) 0 3 6 9 12 15

    Very likely (Rating 4) 0 4 8 12 16 20

    Almost certain (Rating 5) 0 5 10 15 20 25

    0-8 low risk

    9-19 medium risk

    20-25 high risk

    Risk Assessments Manual Handling

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    Slide38

    Risk Assessments Manual Handling

    In Manual Handling riskassessments, the Hazards

    section is pre-populatedwith hazards that need tobe considered as part ofthe manual handlingassessment.

    Click the Editbutton to enterinformation foreach hazard

    Click the pagenumbers to movethrough the list of

    hazards

    Click the Add new hazard

    button if you need to add ahazard to the list

    Risk Assessments Related Tasks

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    Slide39

    Risk Assessments Related Tasks

    Set the date bywhich the task isto be completed

    Select the person who isto be allocated the task.

    This person will receive anotification email

    Related tasks will beshown on the hazardand the status of the

    task, the scheduled dateand a link to the task will

    be given

    Risk Assessments Related Documents

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    Slide40

    Risk Assessments Related Documents

    Documents can be attached to the riskassessment using the Related documents

    box

    Attached files can be viewed

    by clicking on the filenamelink, and can be deletedusing the Delete button

    Risk Assessments Review and Sign Off

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    Slide41

    Risk Assessments Review and Sign Off

    Click this button to show that therisk assessment has been

    reviewed and is ready for sign off

    People with permission tosign off risk assessments

    will see this button

    All reviews and

    sign offs arerecorded here

    Risk Assessments Copying to other location(s)

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    Slide42

    Risk Assessments Copying to other location(s)

    Risk assessments can be copiedto one or more locations

    Risk Assessments Printing

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    Slide43

    Risk Assessments Printing

    Safeguards risk assessment print facility produces PDF documents that can

    be viewed, saved and printed.

    Reporting Select report

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    Slide44

    Reporting Select report

    Reporting Trend Analysis

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    Slide45

    Reporting Trend Analysis

    Pro-Active Reporting

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    Slide46

    Pro Active Reporting

    Reporting by Category

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    Slide47

    p g y g y

    Reporting - List

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    Slide48

    p g

    Some reports are in a list format e.g. View all TasksFilter the report using these

    drop down lists and click onthe Go buttonSort the report byclicking on columnheadings that are

    underlined

    Drill down into the datausing these links

    Reporting Exporting data from lists

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    Slide49

    p g p g

    Data from a list style report can be exported to Microsoft Word, MicrosoftExcel, in PDF format or to your clipboard

    Click on the Exportbutton and select the

    type of output required