ACCESS TO WIFINETWORK NAME: Hilton Honors

CODE: Guests

GOAL OF THE USER CONREFENCE

• The main goal is to Celebrate you as our customers

• We also want to bring everyone together to discuss WFM best practices and how to use the product better

AGENDA08:00: Breakfast and Registration09:00: Welcome and Introductions09:30: Product Roadmap and Playbook Update10:30: Break10:45: Scheduling – Alternative Break Patterns and Back-office Options12:00: LUNCH

Thursday - December 6, 2018

AGENDA13:00: Forecasting – Target Setting and Analysis Hints13:45: Reporting Review15:15: Break15:30: Key Strategies to Improve Schedule Adherence16:30: Best Kept Secrets to ProScheduler17:30: Free Time18:15: Meet in Lobby for Departure

Thursday - December 6, 2018

AGENDA Thursday, December 6, 2018

AGENDA08:00: Breakfast08:30: Recap08:45: Time with our CTO Mille Bessö – Current Issues

and Future Plans11:50: Wrap-up and Closing

Friday - December 7, 2018

MEET THETEAM

TOBIAS SJOLANDER, CEO

MILLE BESSÖ, CTTO

SEAN VIERLING, PRESIDENT

LIZ TURNER, VP CUSTOMER RELATIONS

ERNIE PIZIO, MARKET AND STRATEGIC ALLIANCE

LARRY ROSS, DIRECTOR OF SALES

CATHY LARSEN, SENIOR WORKFORCE ANALYST

LORI FISH, INSIDE SALES

JAMES LUI, IT MANAGER