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Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

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Page 1: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Access to Information in a School

Angela Markel, Portfolio OfficerOffice of the Saskatchewan Information and Privacy

Commissioner

Page 2: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

February 18, 2010 2

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Page 3: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

What are the Laws?• Federal Legislation:

– Access to Information Act (ATIA)– Privacy Act – Personal Information Protection and

Electronic Documents Act (PIPEDA)

• Provincial Legislation:– The Privacy Act – The Freedom of Information and Protection of

Privacy Act (FOIP)– The Local Authority Freedom of Information

and Protection of Privacy Act (LA FOIP)– The Health Information Protection Act (HIPA)

February 18, 2010 3

Page 4: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Saskatchewan Information and Privacy Commissioner

Oversees 3 statutes: The Freedom of Information and Protection

of Privacy Act (FOIP) The Local Authority Freedom of Information

and Protection of Privacy Act (LA FOIP) The Health Information Protection Act

(HIPA)

Appointed by Legislative Assembly 5 year term Right of appeal to Q.B.

February 18, 2010 4

Page 5: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

OIPC Mandate

• Comment on privacy implications of proposed legislation/programs

• Recommend changes in collection, use and disclosure practices

• Recommend destruction of improperly collected personal information

• Authorize indirect collection• Carry out investigations to ensure compliance• Review decisions of public bodies• Undertake public education on access and

privacy matters• Submit Annual Report to Legislative Assembly

February 18, 2010 5

Page 6: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

OIPC Activities– Reports (investigations and reviews) – FOIP FOLIO (e-newsletter)– Resource Materials

• Video surveillance guidelines• Faxing Guidelines• Best Practices – Mobile Device Security• Privacy Breach Guidelines• Pamphlets

– “Helpful Tips”– Annual Reports

February 18, 2010 6

Page 7: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Public information must be accessible;

Personal information must be protected.

Page 8: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

The Health Information Protection Act

• In force since Sept. 1, 2003• HIPA applies to trustees:

– Government institutions (includes Crown Corporations)– Regional health authorities– Health professionals– Ambulance operators– Pharmacies– Medical laboratories

With custody or control of Personal health information

• Sets out rules for the collection, use and disclosure of personal health information

February 18, 2010 8

Page 9: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

What is ‘Personal Health Information’?

• Personal health information includes:– Physical or mental health of individual– Any health service provided to the

individual– Registration information– Information collected in the course of, or

incidentally to, the provision of health services

February 18, 2010 9

Page 10: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

HIPA Basics• HIPA does not apply to:

– Statistical / De-identified health information– PHI of a person deceased for more than 30 years– Records that are more than 120 years old

• Facilitates information sharing within the ‘circle of care’– Limits sharing outside that ‘circle of care’

• “Need to Know” Principle• Three forms of consent

• Express, implied, deemed

• Right of complaint to the OIPCFebruary 18, 2010 10

Page 11: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

The Freedom of Information and

Protection of Privacy Act • In force since 1992

• Applies to government institutions:– Government ministries, agencies, boards,

commissions, Crown Corporations

• Entities under contract to a government institution may have records under the control of a government institution

February 18, 2010 11

Page 12: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

The Local Authority Freedom of

Information and Protection of Privacy

Act • In force since 1993• Applies to local authorities:

– Universities and Colleges– Regional health authorities– School and library boards– Municipalities, cities and towns

• Also, a local authority’s contractors

February 18, 2010 12

Page 13: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

FOIP & LA FOIP

• Parts II & III deal with access– Sets out the rules for access to records in the

possession or under the control of a public body; exceptions are limited and specific; provides right to request correction / amendment

• Part IV deals with privacy• Governs the collection, use and disclosure of

personal information in the possession or control of a public body

• Provides a right to complain to the Commissioner

February 18, 2010 13

Page 14: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Other Relevant Laws• The Education Act• The Child and Family Services Act• The Children’s Law Act• The Emergency Protection for Victims of

Child Sexual Abuse and Exploitation Act• The Public Health Act• The Mental Health Service Act• Youth Criminal Justice Act (federal)• Divorce Act (federal)

February 18, 2010 14

Page 15: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Surrogates

• Clarifies who may act on your behalf:– Personal representative of deceased estate– Legal guardian– Attorney under power of attorney– Legal custodian - where the individual is

under 18 and the exercise of the right under the legislation would not constitute an unreasonable invasion of privacy of that individual

– By anyone with written authorization from the individual

February 18, 2010 15

Page 16: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Custody & Access Issues• The Children’s Law Act provides that:

9(2) Unless otherwise ordered by the court, a parent who is granted access to a child has the same right as the custodial parent to make inquiries and be given information concerning the health, education and welfare of the child.

• However, having the right to “make inquiries and be given information” does not necessarily equate to the non-custodial parent being allowed to act on behalf of the child, as a surrogate does under FOIP/LA FOIP. Thus, need to consider what information is being sought and what actions are purported to be taken on the child’s behalf. Surrogacy provisions cannot be used to obtain records to further the parent’s own personal objectives.

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Page 17: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

ACCESS TO INFORMATION

Page 18: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

February 18, 2010 18

Page 19: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

What is ‘FOIPable’?• FOIP/LA FOIP does NOT apply to:

– Published materials - Matters of public record– Archival materials

• Existing rights preserved– Does not replace existing procedures on access or

limit access normally available– Does not prevent access to registry information– It does not limit production of documents in court

actions or limit information available by law

• Confidentiality provisions in other enactments may impact ability to release some information

February 18, 2010 19

Page 20: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

What is ‘FOIPable’? Recorded Information in any form including:

documents, letters, handwritten notes, e-mail, photos, drawings, calendars, voice-mail etc.

All records in public body’s possession or control

The ‘responsive record’ is the package of documents that would be responsive to the applicant’s access request

Copies of source documents Summary, condensed, or secondary documents are no

satisfactory substitute for source documents

February 18, 2010 20

Page 21: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Integrated Services• Identify partners• Personal information or personal health

information involved?• Who has possession/custody or control of

‘pi’ or ‘phi’?• What other statutes may apply?

– Check for confidentiality & information disclosure provisions– Need to know

• What about access?• What about consent?

– What type of consent is required (deemed, implied, express) and in what form (i.e. written)? Determine highest standard

– Who consents? (youth, guardian, legal representative, etc)– What constitutes a proper consent?

February 18, 2010 21

Page 22: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Integrated Services• Terms of reference should include

the following elements:– Purpose– Authority– Integrated Service Providers– Statement of use/notification– Consent– Records– Access

February 18, 2010 22

Page 23: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

The Head

• The final decision about access to information is made by the “head” of the public body

• A head may delegate to one or more officers of the public body– May be the Director of Education or

a designated senior administrative official

February 18, 2010 23

Page 24: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Processing an Access Request

• Duty to Assist– Implied duty to take reasonable steps to

assist an applicant– Respond openly, accurately and

completely– Conduct an adequate search

• Should contact appropriate persons who are likely to have knowledge

• Should record details of the search for responsive records

• Consult with Applicant for clarification– Should only ask the Applicant why they want the

information if it would assist in locating records / determining the scope of their request

February 18, 2010 24

Page 25: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

“File Management is 80% of the Battle”

February 18, 2010 25

Page 26: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Preservation of documents

The Education Act, 1995Preservation of documents369(1) A board of education shall preserve all public

documents of a school division or school community council until their disposal is:(a) authorized by a resolution of the board of education; and(b) approved by the minister.

(2) The conseil scolaire shall preserve all public documents of the conseil scolaire and the conseils d’écoles that pertain to activities pursuant to this Act until their disposal is:(a) authorized by a resolution of the conseil scolaire; and(b) approved by the minister.

(3) With the consent of The Saskatchewan Archives Board, a board of education or a conseil scolaire may deposit any of its non-current or other documents with The Saskatchewan Archives Board for preservation in the archives.

February 18, 2010 26

Page 27: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Processing an Access Request

• Determine if exemptions apply• Consider fees

– Provide interim notice with fee estimate

• Sever records, if necessary• Respond within the time limit (30

calendar days)– Section 7 response to the Applicant

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Page 28: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Exemptions to Access• Records MUST be released unless a

statutory exemption applies

• Two types:– Mandatory Exemptions

– Discretionary Exemptions

• The burden of establishing that access to a record may or must be refused is on the head of the public body

February 18, 2010 28

Page 29: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Mandatory Exemptions• Must not be released• Includes:

– Third Party information– Records from other governments– Personal information of others

•no disclosure without consent unless…•no disclosure of deceased until or

unless…

February 18, 2010 29

Page 30: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Discretionary Exemptions

• May be released – discretion must be considered

• Includes:– Law enforcement matters– Local authority draft bylaws or resolutions,

agendas and deliberations of in camera meetings– Advice from officials– Economic interests– Testing procedures– Where there is a health or safety threat– Solicitor client privilege– Info. obtained from another local authority or a

similar body in confidence (implicitly or explicitly)

February 18, 2010 30

Page 31: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

February 18, 2010 31

Page 32: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Review by the OIPC• Initiated by receipt of Applicant’s Request

for Review• Initial discussion with OIPC investigator• Submissions from both parties on the issues

under dispute:– applicability of any claimed exemptions, question of

control of records, fees etc.

• Analysis of issues by OIPC• Mediation / Informal Resolution• Report Issued if no Resolution

– 30 days for public body to respond to recommendations– Right of appeal to the Queen’s bench

February 18, 2010 32

Page 33: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Case StudyFogal v. Regina School Division No.

4• Appeal from decision of Information and

Privacy Commissioner to Court of Queen’s Bench

• Background:– Teacher with 20+ years experience was told, “you will be

placed on extensive performance evaluation process commencing February 5, 2001 due to parental concerns”.

– On behalf of Fogal the STF applied for access to records (parent’s comments) from the Board of Education

– The Board denied the request as it contained, “personal information that is of an evaluative or opinion material compiled solely for the purpose of determining the individual’s suitability, eligibility or qualifications for employment” – section 30 (2) of LA FOIP

• Was the board right to deny the request?February 18, 2010 33

Page 34: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Case StudyFogal v. Regina School Division

No. 4• At issue – Was it her personal information?

– Yes - the views or opinions of another person about a teacher

• section 23(1)(h) of LA FOIP

• Is the Board of Education entitled to rely on the exemption contained in section 30(2) of LA FOIP?– Yes. This section does not just apply to information

compiled at the time of hiring. The court ruled that the board was entitled to withhold the documents.

February 18, 2010 34

Page 35: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Questions ??

February 18, 2010 35

Page 36: Access to Information in a School Angela Markel, Portfolio Officer Office of the Saskatchewan Information and Privacy Commissioner

Contact Information

Office of the Saskatchewan Information and Privacy Commissioner

503-1801 Hamilton StreetREGINA, SK S4P 4B4

Phone: (306) 787-8350Fax: (306) 798-1603

Email: [email protected]: www.oipc.sk.ca

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