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Accenture Point of View on New European Regulation (GDPR General Data Protection Regulation)

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Page 1: Accenture Point of View on New European Regulation (GDPR ...advalorem-events.com/uploads/files/Giampiero_Saracino_Accenture... · Accenture Point of View on New European Regulation

Accenture Point of View on

New European Regulation

(GDPR – General Data Protection Regulation)

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2Copyright © 2017 Accenture. All rights reserved.

Agenda

Identify the main technical and organizational impacts

Propose a roadmap / action plan for the regulatory compliance

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3

Contracts

Impacts and adjustmentsTechnical and organizational measures of the GDPR (1 of 2)

Impact areas Actions «To Do»

Compliance

Organization/Process

Definition and revision of the data privacy model according to the

responsibilities listed in the new regulation

Setting a register of processing operations of personal data

Definition or revision of policies and procedures to ensure accountability

Revision of privacy policies for the collection of declaration of consent and

for ensuring fair and transparent processing

Identification of controls and reports for monitoring the compliance over time

Revision of processes for managing the consent and the procedures of

requests from the natural persons concerned (right to be forgotten, access to

data and data portability)

Revision of the governance model for the designation of the DPO

Definition of a plan of training and awareness of employees

Mapping of personal data and of their transfer to third parties

Support the implementation of a methodology for the DPIA with the support

of Privacy and Security functions.

Revision of contracts with third parties to ensure the compliance with

the new GDPR

Revision and/or identification of contracting rules for the transfer of

personal data within the companies of the group

Improvement of the binding corporate rules and adoption of new ones – if

necessary – for the transfer of data.

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Impacts and adjustmentsTechnical and organizational measures of the GDPR (2 of 2)

Impact areas

Definition and implementation of security measures necessary to ensure

the protection of personal data (protection at rest / in use/ in motion) and

prevent data leakage

Definition and implementation of technical measures for the

pseudonymisation or encryption of data

Identification and classification of personal data and definition of controls to

apply according to the classification criteria

Definition of a methodology and of control measures to ensure the protection

of data during the engineering process (Privacy By Design), not exceeding

limits of operations (Privacy by Default)

Support the impact assessment through the Data Protection Impact

Assessment (DPIA), in relation to high risky processes

Revision and/or implementation of security measures for the detection of

possible incidents and definition of the process of Data Breach notification

Support of the mapping of personal data on information systems and flows

towards external systems

Design and implementation of measures to erase data stored in software

that process personal data

Revision of operational models to support the encryption of data – if

possible

Development of IT procedures to monitor the declarations of consent

and the requests of the natural persons concerned

Design and implementation of IT procedures to react to the requests of the

natural persons concerned (e.g. portability request, access to data)

Information Security

Information Technology

Actions «To Do»

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5Copyright © 2017 Accenture. All rights reserved.

Agenda

Identify the main technical and organizational impacts

Propose a roadmap / action plan for the regulatory compliance

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6

Action planPhases approach

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A

Analysis of the

regulatory

requirements

Relevant

analysis of

internal

regulations for

DPIA purposes

Support on Regulation

AnalysisGap Analysis

Gap analysis

between the

requirements

and the current

application of

the Regulation

Definition of

the

organizational

impact and on

IT systems

Implementation of

compliance actions, within

organizational and IT areas

Definition of controls for

compliance monitoring

Ac

tiv

itie

s

1 2

Identification

and sharing of

compliance

actions

Masterplan

definition

Definition of

interventions and

Roadmap

3

Deli

vera

ble

s

B C

Map of regulatory

requirements and

asset involved

Gap analysis

document

Actions to be implemented List of

interventions

Master Plan

PMO and coordinationD

Phase 2 –Implementation

Phase 1 – Readiness Assessment3-4

months

10-12

months Phase 3 –Monitor and Control

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Action planFocus on Phase 1 – Readiness Assessment

A

Support on Regulation

AnalysisGap Analysis

1 2Definition of

interventions and

Roadmap

3

Phase 1 – Readiness Assessment

Support on Regulation Analysis

Gap AnalysisDefinition of

interventions and Roadmap

Planning for quick-wins that

includes specific short-term

interventions to reach a full

compliance with the new Regulation

Definition of a Master Plan that

includes indications of the overall

management of all the interventions

needed

De

liv

era

ble

sA

cti

vit

ies

Interviews to key corporate

functions responsible for different

areas (Security, IT, Risk

Management, Legal, Organization,

Audit, Communication)

Analysis of the corporate

situation in relation to the new

Regulation (gap analysis)

Identification of the gaps and

adjustments measures

Collection and analysis of the

available corporate documents

First assessment of about 99

requirements included in the

European Regulation to evaluate

their applicability to the corporate

setting

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Action planFocus on Phase 1 – Working tools

Based in the requirements listed in

the new Regulation, the impact

assessment would focus on the

following aspects:

Tasks of corporate functions

(e.g. code of conduct, internal

regulations)

Governance model (e.g.

designation of the DPO, revision of

the data privacy model)

Procedures / Processes (e.g.

revision of documents, revision of

privacy policies for the collection of

declaration of consent)

IT / Technical measures (e.g. IT

measures to delete data upon

requests of the natural persons

concerned, implementation of

security measures for the

protection of personal data)

Contracts (e.g. revisions of

contracts with third parties)

Controls (e.g. revisions of

compliance interventions and

reports delivered)

Non-Exhaustive

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9

Action planFocus on Phase 2 – Implementation

Definitions and revisions of methodologies, models and processes

Governance activities and Project Management Office

Planning and implementation of security and IT measures

Accenture will help the client in defining the interventions needed to implement each operative actions required, in

supporting the overall governance of the new measures and in implementing each intervention or actions (end to end

management)

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Action planFocus on security measures and IT impacts

Area

Application

s and IT

impacts

Data

Protection

Data

Subject

Rights

Solutions

Description

Implement data discovery tool in order to identify

personal data and classify them in terms of privacy

sensitivity

Assess and review consent and information

processes in order to respond to data subjects rights

Enable applications to permit the data encryption

and data masking techniques

Re-inforce data protection in terms of securing

access to data, securing enterprise architecture and

data loss prevention/ IRM solutions

Assess applications in order to evaluate current

security posture and compliance to data privacy

requirements

Develop data Deletion and data portability

procedures in order to satisfy the data subjects

requests (e.g. rights to be forgotten)

Improve applications resiliencies securing the

codes from design (privacy by design)

Develop data Deletion procedures in order to satisfy

the data retention needs

Develop custom / enable tracking of data accesses

and requests in order to guarantee the monitoring

1

2

3

4

6

7

8

9

Review / Implement a data breach process and

notification

5

Conceptual Architecture

12

4

3

2

5

6

8

7

5

9

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Action planFocus on Privacy by Design Process

The checklist for data Privacy by

Design includes:

Information Gathering –

collection of information in relation

to the type of data and levels of

criticality of the IT solution

Req Matrix – matrix of controls to

implement according to the level of

criticality of the data and IT solution

Summary: summary of the

information, controls and their

status

Privacy By Design might include the planning of a Secure Software Development Lifecycle – during the development of the

application with the business owner - to identify the most appropriate protection measures according to the type of data to

process and the privacy measures required.

Accenture has developed an asset to collect information that leads to the identification of the type of data to process

and to the selection of control measures to implement.

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Action planFocus on data breach

Monitoring / Detection

Design of the process

and risk assessment of

data breach

Notification

Impact areas Actions «To Do»

The obligation to inform in case of Data Breach foresees the notification to the Control Authority – when the personal

data breach is likely to result in a high risk to the rights and freedoms of the natural persons concerned – and the

revision and/or implementation of a Data Breach process – that ensures to promptly identify and respond to future

data breaches

Identification and/or revision of the scope of the systems involved in the processing of

personal data to monitor

Revision and implementation of monitoring systems able to detect incidents

Revision of the incident management process

Revision and design of the process of data breach to identify rules, responsibilities

and procedures to respond to data breaches

Design and implementation of a methodology for the risk assessment, according

to the Risk Management and Security plans, to identify the impact on the natural

persons concerned in case of future data breaches

Identification of thresholds and degrees of risks to identify the impact of data

breaches categories

Definition of notification procedures and templates to use in case of data breach

Design of notification procedures to the Control Authority in case of data breach

Design of the notification procedures to the natural persons concerned in case of

data breach

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Why Accenture

Accenture Security Practice

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20+ yearsof experience helping clients

secure their organizations

People

5,000+

1 million+endpoints managed

15,000+security

devices

managed

Centers of ExcellenceIndia, Philippines, Czech Republic,

USA & Argentina

5,000+ security risks

mitigated per

year

Streamline cloud migration

activities by 20%

Cloud security, management and

control for

20,000+ cloud computing instances

Achieved

>30x

faster detection

rates of incidents

for multiple

clients

Security

analytics

that handle

billions

of events

Running

some of

the largest

SIEM

deployments

in the world

350+ pending

and issued

Patents related to security

330+

Clientsspanning

67 countries5 billion+raw security events

processed daily

30 million+

digital identities managed

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14

Why Accenture

Skill, Partnership and Accelerator

Participation on

roundtables

Active participation on different tables belonging to Financial Services sector

(e.g. Assinform, Confindustria) in order to examine in depth the GDPR, in

relation to local requirements

Multidisciplinary

Team

Capacity to involve a multidisciplinary team, according to skills required by

various impacted areas (e.g. Compliance, Insurance Expert, Security) and to

adopt an approach “end-to-end“

National and

International NetworkAbility to take advantage of an extensive network, both nationally and

internationally, for benchmarking activities and confrontation interviews

Partnership &

AlliancesPartnership with main vendors of Data Protection e Data Governance

solutions, as Informatica, Symantec, IBM, Oracle

Asset and AcceleratorAvailability of asset and accelerator both for assessment phase and process

design, in order to execute the activity in an efficient manner

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15Copyright © 2017 Accenture. All rights reserved.

Data Governance Data Inventory and

ClassificationData Security

Identification of the personal data in

scope, through the mapping of:

˗ processes managing personal

data

˗ tools for the processing of

personal data (including IT

assets)

˗ information flows among IT tools

Data classification based on the

impact assessment, in terms of

confidentiality, integrity and

availability

Data retention

Data Inventory

Data classification

1 2 3

Data security technical

guidelines

Data Governance model

Data strategy framework

Evaluation and implementation of

data security measures for

avoiding unauthorized/accidental

accesses and / or changes

Protection of data “at rest” (e.g.

databases) with security solutions,

NAS (e.g. data masking,

obfuscation, db encryption, auditing,

database monitoring)

Protection of data “in transit” (e.g.

e-mail security, encryption)

Data loss prevention solutions to

avoid data 'leakage'

Data governance model

aiming at identifying data

governance policies

Fine-tuning of corporate

strategy in terms of data

quality, protection and

privacy in order to identify the

roles and responsibilities of

the stakeholders involved

The implementation of security measures in order to avoid accidental and unauthorized personal data accesses

must be planned according to three main steps

Why AccentureData Governance Methodology

Delivera

ble

sD

escri

pti

on

Ph

as

e