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Europe SingaporeIndia Americas
Partner with NIIT Technologies to align your IT goals with your business objectives
Write to us at [email protected] www.niit-tech.com
NIIT Technologies Ltd.Corporate Heights (Tapasya)Plot No. 5, EFGH, Sector 126Noida-Greater Noida ExpresswayNoida – 201301, U.P., IndiaPh: + 91 120 7119100Fax: + 91 120 7119150
NIIT Technologies Inc.,1050 Crown Pointe Parkway5th Floor, Atlanta, GA 30338, USAPh: +1 770 551 9494Toll Free: +1 888 454 NIITFax: +1 770 551 9229
NIIT Technologies Limited2nd Floor, 47 Mark LaneLondon - EC3R 7QQ, U.K.Ph: +44 20 70020700Fax: +44 20 70020701
NIIT Technologies Pte. Limited31 Kaki Bukit Road 3#05-13 TechlinkSingapore 417818Ph: +65 68488300Fax: +65 68488322
A leading IT solutions organization | 21 locations and 16 countries | 8000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework
The rise of global travellers, low-cost carriers and technology innovations is
transforming the Travel and Transportation industry and majorly influencing
travellers’ expectations. The developments in analytics, mobility, cloud and
personalization through social media applications have revolutionized the overall
customer experience and have compelled the industry leaders to maximize the
value offered to the passengers in terms of transparency in transactions, product
differentiation and multiple distribution channels. In such a competitive business
environment, industry players need to improve sales and distribution, ticketing,
operations and cargo, logistics and surface transport processes to help clients
increase their customer intimacy, employee productivity and operational efficiency
while reducing revenue leakage.
To survive and stay ahead in a dynamic economic environment; Travel,
Transportation & Logistics companies must make customer satisfaction,
operational efficiency and flexibility their priority. Organizations need to demonstrate
agility and fast time to market that demands strategic technology partners to enable
them with business aligned solutions while they can focus on the core business.
Accelerated growth and sustained profitability for Travel, Transportation and Logistics enterprises
Travel,Transportation
& Logistics
• Over 3 decades of experience with 100+ active customers
• Serving 50+ airlines globally
• Strategic partnership with leading Air transport association groups
• Over 3000 strong resources consists of Technology, Domain, Testing, Project Management Consultants/Analysts
• Global presence in 19 countries with over 8000 people from 10 nationalities
• Enabled 10% of worldwide travel e-commerce business
• Enabling $50 billion transactions through e-commerce
• Enabled 10+ cargo ground handlers including the world’s busiest airport
MONALISA | PRA | CARGO GROUND HANDLING | RPA | FAMS
Application Development Management | Managed Services | Cloud Computing | BPO
www.niit-tech.com
Training Management System (TMS): hosted solution for airlines and flight schools to manage end to end training related activities for
Flight and Ground Crew members.
LoyaltyLoyalty Solution: with extensive experience of working on loyalty systems, we offer a flexible and customizable web based Loyalty Solution to cater the end to end needs of an airline to manage its FFP.
Inflight CateringQOSMOS: is our In-Flight Catering Management Solution that provides airlines with automation of end-to-end operations for In-flight Catering Services. It is a next generation, integrated catering solution that can effectively facilitate smooth in-flight catering process for the airline.
iCater: iCater is an industry oriented solution constituting various functions mapped to provide an end to end browser based mobility solution for the mobile workforce of the flight kitchen.
SurfaceCargo Ground HandlingCOSYS: SATS and NIIT Technologies have developed an innovative cargo operating system that automates the Cargo Ground Handling Process and helps reduce operational cost. Freight Forwarder specific functions can be extended on to the mobile platform.
Fleet ManagementFAMS: NIIT Technologies has developed a framework that covers all the key processes for managing vehicles and service equipment.
Driver Risk Information System: Systems that help fleets identify and proactively address unsafe driver behaviours.
Track and Trace: “Hawk Eye” framework is a Bing Map based Track and Trace solution that allows you to overcome hurdles such as delayed information on vehicles and consignments, customer discontent, inefficient use of resources, and consignment damage or wastage.
Resource Optimization Rail and Bus optimization: This solution allows efficient planning of railway and bus routes and lines. It helps in simulation of new scenarios and generation of time tables.
Container ShippingTradeship (SeaLiner): SeaLiner is a comprehensive and fully integrated web-based product that caters to the needs and demands of container shipping lines. Based on a solid architectural base, SeaLiner is user-friendly and light-on-maintenance product as a result of the extensive use of common components and single points of data entry.
Port Management Solution: It ensures efficient port operations critical to optimization of operational cost, sustainable relationship with customers as well as port’s reputation.
RailwaysRail-In-Motion: An innovative platform for information and communication for mobile staff available on tablet computers.
Business Process Management: We provide contact centre and back-office solutions to cater to the needs of the TTL industry. The services we offer cover:• Reservation and Ticketing• Fare loading and Freight Audit• Revenue Accounting
Testing Framework: We offer a frameworks with a rich repository of ready to use test cases and Test Automation in multiple business areas for the Travel Industry.
• Loyalty Programmes• Tele Check-in
Focussed towards each sub vertical
Bringing in world-class experienceNIIT Technologies is proud to have served some of the world’s largest Airlines, Airports, Travel Distribution and Surface Transportation
companies with strategic IT initiatives impacting both top and bottom line while improving efficiency and productivity of their operations.
Innovative solutions are also shaping NIIT Technologies success within the TTL space making us the the “First Choice” for our clients.
Our proven track record, deep focus and expertise enable us to help organizations in Travel & Transportation leverage technology
innovatively and cost-effectively to enhance business productivity in a highly competitive environment. We focus on working constantly
and consistently to deliver outstanding IT solutions and services to Travel & Transportation organizations.
Airports
Serving 20+ airports across the globe
NIIT Technologies has experience in deploying IT solutions at
leading airports across the globe. We work with world-class airport
management and services organizations like SATS, Air India,
Cathay, PT Jasa and Tan Son Nhat Cargo Services for their airport
modernization requirements. Our expertise in this area covers:
• Cargo Operations and Ground Handling Solutions
• E-freight
• Truck Control System
AirlinesServing over 50 airlines across the globe
NIIT Technologies has significant expertise in providing IT
solutions and services to various airlines across the globe. Our
offerings have helped carriers derive real business value. Our
wealth of experience in the Airline domain has been acquired
through extensive experience in the following business areas:
• Sales and Marketing
• Revenue Accounting
• Airline Operations
“NIIT Technologies has been a valuable partner as we investigate new technological applications which will enable us to significantly enhance our service offering to our guests.”
Colin LippiattCorporate Communications, Virgin Australia
“NIIT Technologies have worked closely with us to understand BA’s business objectives and needs. Over the years, they have demonstrated good flexibility and have been a cost effective partner, both in terms of developing new systems and supporting existing ones. The result is an effective and mutually beneficial partnership which has lasted for over 12 years”.
Paul CobyCIO, British Airways
On behalf of SATS, I would like to register our thanks and appreciation to the NIIT Technologies team for a job well done, and the flexibility to help out whenever needed. This has demonstrated great team work in a very challenging environment. To NIIT Technologies' Management, many thanks for providing support to us and fielding an excellent team.
Lee Siew KitAVP IT Services, SATS
“I am very pleased with the successful implementation of WOS at Cathay Pacific Cargo Terminal. The WOS deployed at the facility provides a total solution to facilitate cargo operations in our terminal and the transition of operations for the customers went smoothly. We highly appreciate NIIT’s professionalism and dedication to help support the development of this advanced system over the past few years.”
Algernon YauChief Executive Officer, Cathay Pacific Services Limited
“NIIT Technologies has extensive travel industry knowledge across diverse technologies. The company’s knowledge and commitment to delivery have resulted in a very successful technology partnership over the years.”
Sara GarrisonSr. Vice President, Product and Service Delivery, Sabre
Travel Distribution
Enabling and supporting over a third of the Travel Industry Transactions
NIIT Technologies has experience of more than a decade in
providing IT solutions and services to various Travel Distribution
companies across the globe. We have been providing customized
solutions supporting our customers in the following business areas:• Distribution and connectivity• Sales and Service• Dynamic Packaging• Mid and Back office• Corporate Banking
NIIT Technologies’ edgeWe have been serving the Travel and Transportation industry for more than 30 years and have provided solutions to multiple stakeholders across the globe. With our Service Mission to deliver “New Ideas More Value”, we aim at providing service excellence to our clients through our capability and expertise in the domain area:
Vertical Focus: The Travel, Transportation & Logistics vertical accounts for over 30% of NIIT Technologies’ overall revenue, and is being strongly focused on by the company’s management.
Domain Knowledge: Our vast experience, along with our dedicated subject matter experts and business analysts help us in astutely analysing business challenges and requirements of customers within the TTL realm. The domain knowledge allows us to engage and scale up services quickly and efficiently and instils confidence in our clients.
Strategic Engagement with industry bodies: We actively participate in key industry initiatives and align our solutions based on industry trends. Example: IATA’s New Distribution Capability (NDC) working group.
Large Resource Base: Over one-third of organization resources are facilitating Travel, Transportation and Logistics companies consisting of Technology, Domain, Testing, and Project Management Consultants/Analysts. This enables us to quickly access talent with the required skill sets and ramp up customer teams with the most niche skills.
Centres of Competence (CoCs): We have CoC for technologies like Java, .NET, SAP/ERP, Testing, Legacy, Cloud, Mobility, Analytics, usability and other areas. CoC as part of their charter keeps us abreast of new technologies & industry best practices. The consultants from our CoCs help our customers in overcoming technical challenges at specific situations.
Point Solutions: Based on our extensive experience and industry best practices in the TTL industry, we have developed innovative, domain specific and quick-to-deploy solutions on the latest technologies for key business areas:
AirSales and Marketing:
eCommerce (IBE): A complete and configurable Web solution, delivers online capabilities to drive revenue growth, reduce costs, and increase customer loyalty.
Digital Strategy (Consulting Services): With extensive experience in digital transformation, NIIT Technologies help clients create a concrete strategy to increase revenue, grow brand awareness, increase reach, launch services and increase ROI.
PSS Migration: We offer a six-step migration approach that helps airlines get a clear and structured direction for their migration journey of surrounding IT systems.
TravelMate - Mobile Travel Assistant: A flexible, customizable booking application to cater to the specific needs of the traveller on the move.
NDC: IATA’s New Distribution Capability (NDC) initiative provides an innovative approach to airlines’ products and services distribution method.
Revenue Accounting
Passenger Revenue Accounting: Our Passenger Revenue Accounting system is an efficient, flexible and user-friendly system that helps Airlines in curtailing revenue loss.
Miscellaneous Billing: Our Miscellaneous Billing Solution has taken lead in International Air Transport Association's (IATA's) plan to migrate the industry to electronic billing and settlements.
Airline Operations:
Route Profitability Analyser: A powerful tool that empowers Airlines with an integrated analytic engine that enhances forecasting capabilities to maximize Airline Route Profitability.
IRROPS: IRROPS is a managed services offering. This solution provides speedy and efficient management of passengers who are affected by flight disruptions. This solution will help airline increase operational efficiency, reduces disruption cost, ensures quick service recovery, reduces revenue leakage and ensures high customer satisfaction.
Revenue Analytics: A tool that facilitates Revenue Analysis, data mining and reporting thus enabling improved decision making.
Fuel Reconciliation System: Fuel Reconciliation System (FRS) is a powerful web based tool that enables Airlines’ to make effective business decisions related to fuel quantity, discounts, fuel rates and taxes at different ports.
Logistics and Surface Transportation
Serving largest European and Asian surface transport companies
NIIT Technologies has expertise in deploying IT solutions in road,
rail and sea transportation companies. Our solutions are enabling
the following business areas for our customers:
• Fleet Management
• Resource Optimization
• Sourcing/Procurement
• Warehouse Management
Our partner NIIT Technologies is a reputed ICT services company with a high competency in the Travel, Transportation & Logistics vertical. NIIT Technologies actively works with us in providing efficient solutions for our customers – German Railways. NIIT Technologies as a partner brings in good design concepts and models to help us achieve even higher efficiency and competitiveness, while being cost effective.
Gunnar RuehlDirector Development Center, DB Systel GmbH
• Loyalty
• Inflight Catering
• Cargo
• Port Management
• Optimization of Shipping lines
• Cargo Ground Handling
Focussed towards each sub vertical
Bringing in world-class experienceNIIT Technologies is proud to have served some of the world’s largest Airlines, Airports, Travel Distribution and Surface Transportation
companies with strategic IT initiatives impacting both top and bottom line while improving efficiency and productivity of their operations.
Innovative solutions are also shaping NIIT Technologies success within the TTL space making us the the “First Choice” for our clients.
Our proven track record, deep focus and expertise enable us to help organizations in Travel & Transportation leverage technology
innovatively and cost-effectively to enhance business productivity in a highly competitive environment. We focus on working constantly
and consistently to deliver outstanding IT solutions and services to Travel & Transportation organizations.
Airports
Serving 20+ airports across the globe
NIIT Technologies has experience in deploying IT solutions at
leading airports across the globe. We work with world-class airport
management and services organizations like SATS, Air India,
Cathay, PT Jasa and Tan Son Nhat Cargo Services for their airport
modernization requirements. Our expertise in this area covers:
• Cargo Operations and Ground Handling Solutions
• E-freight
• Truck Control System
AirlinesServing over 50 airlines across the globe
NIIT Technologies has significant expertise in providing IT
solutions and services to various airlines across the globe. Our
offerings have helped carriers derive real business value. Our
wealth of experience in the Airline domain has been acquired
through extensive experience in the following business areas:
• Sales and Marketing
• Revenue Accounting
• Airline Operations
“NIIT Technologies has been a valuable partner as we investigate new technological applications which will enable us to significantly enhance our service offering to our guests.”
Colin LippiattCorporate Communications, Virgin Australia
“NIIT Technologies have worked closely with us to understand BA’s business objectives and needs. Over the years, they have demonstrated good flexibility and have been a cost effective partner, both in terms of developing new systems and supporting existing ones. The result is an effective and mutually beneficial partnership which has lasted for over 12 years”.
Paul CobyCIO, British Airways
On behalf of SATS, I would like to register our thanks and appreciation to the NIIT Technologies team for a job well done, and the flexibility to help out whenever needed. This has demonstrated great team work in a very challenging environment. To NIIT Technologies' Management, many thanks for providing support to us and fielding an excellent team.
Lee Siew KitAVP IT Services, SATS
“I am very pleased with the successful implementation of WOS at Cathay Pacific Cargo Terminal. The WOS deployed at the facility provides a total solution to facilitate cargo operations in our terminal and the transition of operations for the customers went smoothly. We highly appreciate NIIT’s professionalism and dedication to help support the development of this advanced system over the past few years.”
Algernon YauChief Executive Officer, Cathay Pacific Services Limited
“NIIT Technologies has extensive travel industry knowledge across diverse technologies. The company’s knowledge and commitment to delivery have resulted in a very successful technology partnership over the years.”
Sara GarrisonSr. Vice President, Product and Service Delivery, Sabre
Travel Distribution
Enabling and supporting over a third of the Travel Industry Transactions
NIIT Technologies has experience of more than a decade in
providing IT solutions and services to various Travel Distribution
companies across the globe. We have been providing customized
solutions supporting our customers in the following business areas:• Distribution and connectivity• Sales and Service• Dynamic Packaging• Mid and Back office• Corporate Banking
NIIT Technologies’ edgeWe have been serving the Travel and Transportation industry for more than 30 years and have provided solutions to multiple stakeholders across the globe. With our Service Mission to deliver “New Ideas More Value”, we aim at providing service excellence to our clients through our capability and expertise in the domain area:
Vertical Focus: The Travel, Transportation & Logistics vertical accounts for over 30% of NIIT Technologies’ overall revenue, and is being strongly focused on by the company’s management.
Domain Knowledge: Our vast experience, along with our dedicated subject matter experts and business analysts help us in astutely analysing business challenges and requirements of customers within the TTL realm. The domain knowledge allows us to engage and scale up services quickly and efficiently and instils confidence in our clients.
Strategic Engagement with industry bodies: We actively participate in key industry initiatives and align our solutions based on industry trends. Example: IATA’s New Distribution Capability (NDC) working group.
Large Resource Base: Over one-third of organization resources are facilitating Travel, Transportation and Logistics companies consisting of Technology, Domain, Testing, and Project Management Consultants/Analysts. This enables us to quickly access talent with the required skill sets and ramp up customer teams with the most niche skills.
Centres of Competence (CoCs): We have CoC for technologies like Java, .NET, SAP/ERP, Testing, Legacy, Cloud, Mobility, Analytics, usability and other areas. CoC as part of their charter keeps us abreast of new technologies & industry best practices. The consultants from our CoCs help our customers in overcoming technical challenges at specific situations.
Point Solutions: Based on our extensive experience and industry best practices in the TTL industry, we have developed innovative, domain specific and quick-to-deploy solutions on the latest technologies for key business areas:
AirSales and Marketing:
eCommerce (IBE): A complete and configurable Web solution, delivers online capabilities to drive revenue growth, reduce costs, and increase customer loyalty.
Digital Strategy (Consulting Services): With extensive experience in digital transformation, NIIT Technologies help clients create a concrete strategy to increase revenue, grow brand awareness, increase reach, launch services and increase ROI.
PSS Migration: We offer a six-step migration approach that helps airlines get a clear and structured direction for their migration journey of surrounding IT systems.
TravelMate - Mobile Travel Assistant: A flexible, customizable booking application to cater to the specific needs of the traveller on the move.
NDC: IATA’s New Distribution Capability (NDC) initiative provides an innovative approach to airlines’ products and services distribution method.
Revenue Accounting
Passenger Revenue Accounting: Our Passenger Revenue Accounting system is an efficient, flexible and user-friendly system that helps Airlines in curtailing revenue loss.
Miscellaneous Billing: Our Miscellaneous Billing Solution has taken lead in International Air Transport Association's (IATA's) plan to migrate the industry to electronic billing and settlements.
Airline Operations:
Route Profitability Analyser: A powerful tool that empowers Airlines with an integrated analytic engine that enhances forecasting capabilities to maximize Airline Route Profitability.
IRROPS: IRROPS is a managed services offering. This solution provides speedy and efficient management of passengers who are affected by flight disruptions. This solution will help airline increase operational efficiency, reduces disruption cost, ensures quick service recovery, reduces revenue leakage and ensures high customer satisfaction.
Revenue Analytics: A tool that facilitates Revenue Analysis, data mining and reporting thus enabling improved decision making.
Fuel Reconciliation System: Fuel Reconciliation System (FRS) is a powerful web based tool that enables Airlines’ to make effective business decisions related to fuel quantity, discounts, fuel rates and taxes at different ports.
Logistics and Surface Transportation
Serving largest European and Asian surface transport companies
NIIT Technologies has expertise in deploying IT solutions in road,
rail and sea transportation companies. Our solutions are enabling
the following business areas for our customers:
• Fleet Management
• Resource Optimization
• Sourcing/Procurement
• Warehouse Management
Our partner NIIT Technologies is a reputed ICT services company with a high competency in the Travel, Transportation & Logistics vertical. NIIT Technologies actively works with us in providing efficient solutions for our customers – German Railways. NIIT Technologies as a partner brings in good design concepts and models to help us achieve even higher efficiency and competitiveness, while being cost effective.
Gunnar RuehlDirector Development Center, DB Systel GmbH
• Loyalty
• Inflight Catering
• Cargo
• Port Management
• Optimization of Shipping lines
• Cargo Ground Handling
C_0
2_07
1014
Europe SingaporeIndia Americas
Partner with NIIT Technologies to align your IT goals with your business objectives
Write to us at [email protected] www.niit-tech.com
NIIT Technologies Ltd.Corporate Heights (Tapasya)Plot No. 5, EFGH, Sector 126Noida-Greater Noida ExpresswayNoida – 201301, U.P., IndiaPh: + 91 120 7119100Fax: + 91 120 7119150
NIIT Technologies Inc.,1050 Crown Pointe Parkway5th Floor, Atlanta, GA 30338, USAPh: +1 770 551 9494Toll Free: +1 888 454 NIITFax: +1 770 551 9229
NIIT Technologies Limited2nd Floor, 47 Mark LaneLondon - EC3R 7QQ, U.K.Ph: +44 20 70020700Fax: +44 20 70020701
NIIT Technologies Pte. Limited31 Kaki Bukit Road 3#05-13 TechlinkSingapore 417818Ph: +65 68488300Fax: +65 68488322
A leading IT solutions organization | 21 locations and 16 countries | 8000+ professionals | Level 5 of SEI-CMMi, ver1.2 ISO 27001 certified | Level 5 of People CMM Framework
The rise of global travellers, low-cost carriers and technology innovations is
transforming the Travel and Transportation industry and majorly influencing
travellers’ expectations. The developments in analytics, mobility, cloud and
personalization through social media applications have revolutionized the overall
customer experience and have compelled the industry leaders to maximize the
value offered to the passengers in terms of transparency in transactions, product
differentiation and multiple distribution channels. In such a competitive business
environment, industry players need to improve sales and distribution, ticketing,
operations and cargo, logistics and surface transport processes to help clients
increase their customer intimacy, employee productivity and operational efficiency
while reducing revenue leakage.
To survive and stay ahead in a dynamic economic environment; Travel,
Transportation & Logistics companies must make customer satisfaction,
operational efficiency and flexibility their priority. Organizations need to demonstrate
agility and fast time to market that demands strategic technology partners to enable
them with business aligned solutions while they can focus on the core business.
Accelerated growth and sustained profitability for Travel, Transportation and Logistics enterprises
Travel,Transportation
& Logistics
• Over 3 decades of experience with 100+ active customers
• Serving 50+ airlines globally
• Strategic partnership with leading Air transport association groups
• Over 3000 strong resources consists of Technology, Domain, Testing, Project Management Consultants/Analysts
• Global presence in 19 countries with over 8000 people from 10 nationalities
• Enabled 10% of worldwide travel e-commerce business
• Enabling $50 billion transactions through e-commerce
• Enabled 10+ cargo ground handlers including the world’s busiest airport
MONALISA | PRA | CARGO GROUND HANDLING | RPA | FAMS
Application Development Management | Managed Services | Cloud Computing | BPO
www.niit-tech.com
Training Management System (TMS): hosted solution for airlines and flight schools to manage end to end training related activities for
Flight and Ground Crew members.
LoyaltyLoyalty Solution: with extensive experience of working on loyalty systems, we offer a flexible and customizable web based Loyalty Solution to cater the end to end needs of an airline to manage its FFP.
Inflight CateringQOSMOS: is our In-Flight Catering Management Solution that provides airlines with automation of end-to-end operations for In-flight Catering Services. It is a next generation, integrated catering solution that can effectively facilitate smooth in-flight catering process for the airline.
iCater: iCater is an industry oriented solution constituting various functions mapped to provide an end to end browser based mobility solution for the mobile workforce of the flight kitchen.
SurfaceCargo Ground HandlingCOSYS: SATS and NIIT Technologies have developed an innovative cargo operating system that automates the Cargo Ground Handling Process and helps reduce operational cost. Freight Forwarder specific functions can be extended on to the mobile platform.
Fleet ManagementFAMS: NIIT Technologies has developed a framework that covers all the key processes for managing vehicles and service equipment.
Driver Risk Information System: Systems that help fleets identify and proactively address unsafe driver behaviours.
Track and Trace: “Hawk Eye” framework is a Bing Map based Track and Trace solution that allows you to overcome hurdles such as delayed information on vehicles and consignments, customer discontent, inefficient use of resources, and consignment damage or wastage.
Resource Optimization Rail and Bus optimization: This solution allows efficient planning of railway and bus routes and lines. It helps in simulation of new scenarios and generation of time tables.
Container ShippingTradeship (SeaLiner): SeaLiner is a comprehensive and fully integrated web-based product that caters to the needs and demands of container shipping lines. Based on a solid architectural base, SeaLiner is user-friendly and light-on-maintenance product as a result of the extensive use of common components and single points of data entry.
Port Management Solution: It ensures efficient port operations critical to optimization of operational cost, sustainable relationship with customers as well as port’s reputation.
RailwaysRail-In-Motion: An innovative platform for information and communication for mobile staff available on tablet computers.
Business Process Management: We provide contact centre and back-office solutions to cater to the needs of the TTL industry. The services we offer cover:• Reservation and Ticketing• Fare loading and Freight Audit• Revenue Accounting
Testing Framework: We offer a frameworks with a rich repository of ready to use test cases and Test Automation in multiple business areas for the Travel Industry.
• Loyalty Programmes• Tele Check-in
